UMS User Manual - Registry of Motor Vehicles

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Registry of Motor Vehicles
UMS
User Manual
Doc. # T20847-0514
Registry of Motor Vehicles – UMS User Manual
Table of Contents INTRODUCTION .........................................................................................................................................v
SECTION 1: REGISTRATION SCREENS ...............................................................................................1
Chapter 1 - The URI Screen................................................................................................3
Chapter 2 - The URSR Screen ..........................................................................................15
Chapter 3 - The URSN Screen..........................................................................................21
Chapter 4 - The URSV Screen..........................................................................................27
Chapter 5 - The URN Screen ............................................................................................33
Chapter 6 - The URVN Screen .........................................................................................39
Chapter 7 - The RH Screen ...............................................................................................45
Chapter 8 - The VT Screen ...............................................................................................53
Chapter 9 - The R1C Screen .............................................................................................59
Chapter 10 - The RBS Screen ...........................................................................................67
Chapter 11 - The RNF Screen...........................................................................................71
Chapter 12 - The COR Screens.........................................................................................75
Chapter 13 - The RA Screen .............................................................................................81
Chapter 14 - The IMI Screen ............................................................................................95
SECTION 2: LICENSE SCREENS .........................................................................................................101
Chapter 15 - The ULP Screen .........................................................................................103
Chapter 16 - The LI Screen.............................................................................................109
Chapter 17 - The LH Screen ...........................................................................................117
Chapter 18 - The LTH Screen.........................................................................................123
Chapter 19 - The LN/LNO Screens ................................................................................127
Chapter 20 - The LNS Screen .........................................................................................131
SECTION 3: MERIT RATING BOARD SCREENS.............................................................................135
Chapter 21 - Introduction to the Merit Rating Board......................................................137
Chapter 22 - The UMI9 Screen and UMIQ Screens .......................................................145
Chapter 23 - The UMO Screen .......................................................................................171
Chapter 24 - The UMA Screen .......................................................................................185
Chapter 25 - The UMC Screen .......................................................................................195
Chapter 26 - The UMVI Screen......................................................................................203
Chapter 27 - The UMVH Screen ....................................................................................217
Chapter 28 - The UMVS Screen .....................................................................................231
Chapter 29 - The MRBS Screen .....................................................................................237
SECTION 4: UMS SCREENS..................................................................................................................243
Chapter 30 - The UPOI Screen .......................................................................................245
Chapter 31 - The UPIC Screen (Insurance Companies only) .........................................253
Chapter 32 - The UPA Screen (Insurance Companies only)...........................................261
Chapter 33 - The UPMV Screen (Insurance Companies only) .......................................271
Chapter 34 - The UPH Screen.........................................................................................277
Chapter 35 - The UPTH Screen ......................................................................................283
Chapter 36 - The UVH Screen........................................................................................289
SECTION 5: NON-RENEWAL SCREENS............................................................................................295
Chapter 37 - The NRR Screen ........................................................................................297
Chapter 38 - The NRL Screen.........................................................................................301
GLOSSARY
........................................................................................................................................305
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Registry of Motor Vehicles – UMS User Manual
APPENDICES
........................................................................................................................................311
Appendix A - Plate Types...............................................................................................313
Appendix B - ALARS Codes..........................................................................................317
Appendix C - Function Keys ..........................................................................................349
Appendix D - Operator Summary Line Data by Type of Summary Line .......................351
Appendix E - Surcharge Codes/ Standards of Fault........................................................353
Appendix F - At Fault Insurance Claim Reversal Reason Code.....................................365
Appendix G - Comprehensive Insurance Claim Reversal Reason Code ........................367
Appendix H - Traffic Citation Judgment Code...............................................................369
Appendix I - Security Policy...........................................................................................373
Appendix J - Plate Cancellation Error Correction Form.................................................377
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Registry of Motor Vehicles – UMS User Manual
Introduction
About this User Manual
This manual will allow you to maneuver through the Uninsured Motorist System (UMS)
database screens, which consist of an integrated database. An integrated database means
that an individual’s driver’s license and vehicle records, as well as a
Company/Corporation’s FID/EIN and vehicle records, are linked.
The UMS system is part of a system called the Automated License and Registration
System (ALARS). This system consists of multiple components including Licensing,
Registration, Title, Suspensions, Accident Records, Inspection Maintenance, NonRenewal, Policy, and Merit Rating Board information.
This manual is intended for use by the insurance industry, both Parent company and
Insurance Agents. The access to particular screens is based on whether you can update
our Policy database or not. Everyone has inquiry access. If you are a Parent company and
have requested to be able to process policy information directly to the UMS database,
you would also have access to update screens in order to perform the duties that are
outlined in Chapter 175 Section 113A of the General Laws. This allows your company to
serve your customers to the best of your company’s ability.
Please note that the screens in this manual may look different if you are not accessing
them directly from the RMV. If you are accessing them through your service provider,
they should provide you with a manual for their software.
We hope you find this manual to be helpful in serving your customers to the best of our
capabilities. If you have questions about the UMS system, please call the UMS
Department at 857-368-9770.
Function Keys
Function keys are displayed in the message field on ALARS screens with a “PF” at the
beginning followed by the number (e.g. PF1, PF2). However, these keys are labeled on
keyboards with just an “F” at the beginning followed by the number (e.g. F1, F2). In this
manual, function keys are shown with just the “F” followed by the number: the same way
they are labeled on the keyboard. Please keep in mind that, when you see a key referred
to as “PF” in ALARS, it is a reference to the corresponding “F” key on the keyboard.
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Registry of Motor Vehicles – UMS User Manual
About the UMS System
THE UMS CANCELLATION/REVOCATION PROCESS
The Uninsured Motorist System has been designed to help remove the uninsured motorist
from the roads of the Commonwealth. The most important part of this system is the
Cancellation/Revocation process. This process has been broken down into 4 distinct
stages:
STAGE A
The insurance company sends a statutory cancellation of Insurance notice to the
consumer. The consumer then has 20 days to respond to the notice, and rectify the reason
for which the cancellation notice was sent.
STAGE B
After the 20 day period, if the situation for which the cancellation notice was sent has not
been rectified by the consumer, the insurance company will electronically notify the
Registry of the consumer's motor vehicle insurance policy cancellation. After receipt of
this notice, the Registry will allow 23 days for the consumer to reinsure or rectify the
reason for which the cancellation notice was sent.
STAGE C
After the 23 day period, if the consumer has not reinstated with the current insurance
company or obtained new insurance from a different carrier, the Registry will issue a
revocation letter to the consumer. This letter will allow the consumer 10 days from the
date of the notice in which to provide the Registry with proof of new insurance.
STAGE D
If, after the 10-day period, the consumer has not provided the Registry with proof of new
insurance, the Registry will revoke the consumer’s registration(s) and plate(s). After
revocation, a report containing the consumer's name, address, and registration
information will be forwarded to the local police for plate recovery. If insurance is
purchased after the Revocation date, the consumer can keep the plates unless confiscated
by the police, but there will be a minimum $100.00 reinstatement fee.
At any stage during this process the consumer may choose to stop the
cancellation/revocation process by returning the registration(s) and plate(s) to the
Registry for cancellation. The consumer will be issued 1 Plate Return Receipt, in which a
copy should be forwarded to the insurance company.
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THE START OF THE CANCELLATION/REVOCATION PROCESS
The insurance cancellation process is initiated when one of the following situations
occurs:
1) Non-Payment of Premium
2) Underwriting Reasons
3) Voluntary Cancellation
4) Fraud by Insured
5) Failure to Pay Surcharges
6) License or Registration Revoked
7) Void Policy
8) Dissatisfaction
9) Vehicle Sold
10) Transfer
11) Financed Account
12) Cancel/Rewrite
13) All Other
The insurance company has the right to cancel the consumer's automobile liability policy
and inform the consumer of their decision under Chapter 175 Section 113A:
“That . . . no cancellation of the policy, whether by the company or by the insured,
shall be valid unless written notice thereof is given by the party proposing
cancellation to the other party giving specific reason or reasons for such cancellation
at least twenty days in each case before the intended effective date thereof, which
date shall be expressed in said notice.
“immediately upon the intended effective date of the cancellation of the policy,
whether proposed by the company or by the insured, forwarded to the registrar of
motor vehicles a notice, in such form as he may prescribe, containing such
information to apprise the registrar of the particular motor vehicles registration on
which the insurance is intended to be cancelled.”
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Once the insurance company issues a Statutory Cancellation notice and notifies the
Registrar in the form prescribed, the cancellation process is initiated.
STAGE A
Upon receipt of the Statutory Insurance Cancellation Notice, the consumer has 20 days in
which to satisfy his/her current insurance company or obtain new insurance from a
different carrier. The consumer may choose not to reinsure the motor vehicle(s).
The consumer may do any one of the following:
1. Take corrective action with the current insurance company, to satisfy the reason
for which the original cancellation notice was sent.
2. Obtain a new automobile liability insurance policy from a new insurance carrier.
3. If the consumer chooses not to operate the motor vehicle(s), the consumer must
return the plate(s) and registration(s) to the Registry and receive 1 Plate Return
Receipt, of which a copy should be forwarded to the insurance company.
If the consumer does not take action as described above, the insurance company,
according to Chapter 175, section 113A, will proceed with Stage B of the
Cancellation/Revocation process.
STAGE B
If the consumer has failed to satisfy the requirements of Stage A of this process, the
insurance company will notify the Registry of the consumer's liability insurance
cancellation. The company, either On-line (updates immediately) or through Tape Batch
Mode, will send a cancellation notice to the Registry as outlined in Chapter 175 Section
113A:
“Immediately upon the intended effective date of the cancellation of the policy,
whether proposed by the company or by the insured, forward to the Registrar of
Motor Vehicles a notice, in such form as he may prescribe, containing such
information to inform the
Registrar of the particular motor vehicle registration on which the insurance is
intended to be cancelled.”
The Registry will allow 23 days for (1) a notice of reinstatement, (2) the issuance of a
new insurance policy, or (3) the returned registration(s) and plate(s).
*** NOTE: Once a consumer's motor vehicle liability policy has been cancelled (Stage
B), the consumer may no longer operate the motor vehicle on the roads of the
Commonwealth, unless a new policy is obtained.
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The insurance company must comply with the following procedures:
1. The insurance company must submit a cancellation to the Registry. The date
provided on the cancellation must be equal to the intended cancellation effective
date on the statutory cancellation notices to the consumer.
2. If the consumer has rectified the problem with the insurance company, the
company should submit a new business or reinstatement transaction with the
effective date of the original cancellation transaction.
The consumer may do any one of the following:
1. Take corrective action with the current insurance company to satisfy the reason
for which the original cancellation notice was sent. This will result in
reinstatement of the policy on the effective date of cancellation.
2. If the consumer obtains new insurance from a new carrier, that new carrier must
report the New Business to the Registry within 23 days. This will prevent a
revocation letter from being issued.
3. If the consumer chooses not to operate the motor vehicle(s), the consumer must
return the plate(s) and registration(s) to the Registry, and receive 1 Plate Return
Receipt, of which a copy should be forwarded to his/her insurance company.
*** NOTE: When submitting batch transactions it is critical that a new business or
reinstatement be processed by the insurance company and submitted to the Registry
within 23 days from the effective date of the cancellation. This stops the letter of intent to
revoke the consumer's registration and plate(s).
If the Registry does not receive (1) a reinstatement transaction, (2) a new business
transaction, or (3) the returned plate(s) and registration(s), the Registry will proceed with
Stage C of the Cancellation/Revocation process.
STAGE C
If, after 23 days, the consumer has failed to satisfy the requirements of Stage B of this
process, the Registry will issue a letter of intent to revoke the consumer's plate(s) and
registration(s) (see attachment A). The consumer has 10 days to notify the Registry of
reinsurance or return the registration and plate(s). During this 10-day period, the
consumer is considered uninsured.
At this stage, the insurance company cannot reinstate the policy. Either the current
insurance company or a new carrier can submit a new business transaction.
The consumer may do any one of the following:
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1. Obtain a new Automobile liability insurance policy with either the old company
or a new insurance carrier. If the insurance company does not notify the Registry
immediately of the new policy, then it is recommended that the insured submit a
RMV 3 form from his/her insurance company. The consumer will then need to
bring the RMV 3 to a Registry office and pay a $25.00 processing fee. It is
recommended that the company process the transaction ON-LINE.
2. If the consumer chooses not to operate the motor vehicles(s), the consumer must
return the plate(s) and registration(s) to the Registry and receive 1 Plate Return
Receipt, one of which should be forwarded to the insurance company. If, after the
10 days, the consumer does not take any corrective action in the manner
prescribed above, the Registry will initiate stage D of the Cancellation/Revocation
Process.
STAGE D
If the 10-day period has elapsed, and the consumer or the company has not notified the
Registry in the manner prescribed, then the consumer's registration(s) and plate(s) are
REVOKED. On the 10th day at 12:01 a.m., the PRIMARY status on the customer's
registration becomes REVO (Revoked). A short time after the REVO status is generated,
the local police in the consumer's community are notified of the consumer's name,
address, and registration information. Along with the local police, the Registry will also
review the information for potential plate recovery. If the consumer is stopped by a police
officer and cannot show proof of CURRENT insurance, the consumer risks prosecution
for driving uninsured and/or unregistered. At this point, the registration has been revoked
and the only process the insurance company can follow is to complete an RMV 3 for the
consumer and instruct him/her to go to the Registry so he or she may pay the
reinstatement fee of $100 to have the plates reactivated.
The consumer may do any one of the following:
1. Obtain an RMV 3 form from their agent/insurance company and bring it to the
Registry to have the plates reactivated by paying a $50 reinstatement fee.
2. If the consumer chooses not to operate the motor vehicle(s), the consumer must
return the plate(s) and registration(s) to the Registry and receive 1 Plate Return
Receipt, of which a copy should be forwarded to the insurance company.
At this point, the revocation process is complete. If the consumer fails to obtain proper
insurance, the consumer is operating the motor vehicle(s) in violation of the law. In doing
so, the consumer is subject to fines and possible imprisonment.
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Registry of Motor Vehicles – UMS User Manual
COMMERCIAL POLICIES
As of October 1, 1997, commercial policies must be electronically submitted to the
Registry of Motor Vehicles. The same policy and procedures apply to a commercial
policy, as does a private passenger policy. The only exception to not submitting vehicles
on a commercial policy is the Section V registrations (dealer, repair, farm plates etc.).
The Registry of Motor Vehicles will only accept a PAPER statutory cancellation notice
covering Section V registrations. These cancellations should be mailed directly to the
Dealer Repair Section at the Registry of Motor Vehicles. If a commercial policy has gone
from a policy where the insurance company knew the scheduled vehicles, to a new
insurance company that did not know the listed vehicles on the policy, the following
action may be taken to avoid a revocation of their registration(s).
The insurance agent/company must comply with the following procedures:
1. If the consumer obtains NEW commercial insurance from a new carrier, and the
NEW commercial carrier does not know the scheduled vehicles, the NEW
insurance company must complete an RMV 3 amendment form for each vehicle,
($25 amend for each vehicle) and submit it to the Registry for processing. Indicate
on the form that there is a change of carrier and insurance coverage.
or
2. If the consumer obtains NEW commercial insurance from a new carrier, and the
NEW commercial carrier does not know the scheduled vehicles, the NEW
insurance company/agent can obtain all of the vehicles registrations and notify the
insurance company who can process an Intervention form with the UMS
department (no fee), which will stop or take the registration plates out of
revocation.
The consumer must do the following:
1. Obtain a new commercial Motor Vehicle liability insurance policy from their
current or a new insurance carrier.
2.
If the consumer chooses not to operate the motor vehicle(s), the consumer must
return the plate(s) and registration(s) to the Registry and receive 1 Plate Return
Receipt, one of which should be forwarded to the insurance company.
Composite Rated Vehicles
The RMV/UMS position on composite rated vehicles (vehicles that your company knows
or doesn’t know) is as follows:
Your agents prepare RMV-1s in order for your customers to register their vehicles. In this
case you/your agents do know the specific vehicles that are on composite rated policies.
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You need to address this with your agents so that this information may be passed to the
RMV.
The other issue is that in order to cancel a policy with the RMV, you need to report it
electronically. In the past (prior to October 1997), when the RMV accepted paper
cancels, we would have required that you tell us one of two things on a statutory notice of
cancellation: the Plate number or the VIN number. So, even back when we were
accepting paper (which we are no longer accepting), in order to get off of the policy, you
must have known the vehicles. Otherwise, we would have ended up rejecting your paper
cancel.
Frequently Asked Questions about UMS
Q. How many days does an Insurance Company have before putting a customer in
danger of receiving an Intent to Revoke Letter, which gives the customer 10 days
before he/she becomes revoked for Insurance?
A. Once the RMV’s UMS system receives an electronic cancellation notice from the
Insurance Company, we look at the cancellation effective date and count from
that day. Once 23 days goes by, we will send the registered owner a Letter of
Intent to revoke the registration. The insurance company has 10 days from the
date of the letter to update the policy electronically.
Q. What is the procedure if a registered owner receives a letter from the Registry
saying they have been cancelled, but they know they have insurance?
A. The registered owner of the vehicle should get in touch with his/her Insurance
Agent or Insurance Company. This way, your agent can either call the Insurance
Company (Parent Company) for you, or they might send you to the Registry with
a stamped RMV-3 form to amend your registration for a $25.00 processing fee.
Q. How long can I drive after my Insurance Company has cancelled my insurance?
A. You must cease operation of your vehicle on the date your Insurance Company
notified you that you would be cancelled.
Q. What do I do if my plates become Revoked for lack of insurance? Can I continue
to drive with these plates?
A. No, not until you obtain an RMV-3 form from your agent or insurance company
and bring it to the Registry to have the plates reactivated by paying a $100
reinstatement fee.
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Q. What should I do if I move to another state? Can I keep my Massachusetts plates?
A. No. You must return your plates to the Registry of Motor Vehicles. You cannot
keep Massachusetts plates if you move out of state. You must carry insurance
from your new state (this does not cover Massachusetts plates). In addition, until
you return those plates to the Registry, you will incur Excise Taxes.
Q. Should I report a policy for a trailer?
A. You do not need to report a trailer if the trailer is on a private passenger policy
and it is listed as a rider on that policy.
Q. Is there a situation when I should I report a trailer policy?
A. You should report a trailer policy if the trailer is on a commercial policy, the
trailer is more than 3,000 pounds and the registered owner is a corporation (non
individual).
Q. Can I report a trailer that has no Vehicle Identification Number?
A. If the trailer does not have a vehicle identification number, weighs less than 3,000
pounds and is registered to an individual person, it would be listed on a rider, so
the answer is NO, this trailer without a VIN number should not be reported to
UMS.
However, if a trailer is OVER 3,000 pounds and for some reason doesn’t have a
vehicle identification number, is listed on a commercial policy, and registered to a
company/corporation, than the trailer can ONLY be updated to our system
through our on-line screens and not through our data file transfer method.
Q. How can I avoid having my customers receive a letter stating that they do not
have a Policy on File with the RMV/UMS System?
A. To avoid a letter from being mailed to your customer, the Parent Insurance
company needs to be sure that all policies are reported to the RMV/UMS system
in a timely manner. New business policies must to be accepted on our database
within 23 days of the policy effective date. If for some reason, your original
transmission to the RMV/UMS had an error, the company is required to make all
corrections and resend the corrected policy back until it is accepted. The RMV
will start looking at registrations with no policies on our system for 120 days.
The actual number of days may change at the discretion of the RMV.
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Q. How can I avoid having my customers receive a letter stating that they have an
Expired Policy on file with the RMV/UMS system?
A. To avoid the issuance of an Expired Policy on File letter, your company needs to
electronically send all customers new and renewal policies in a timely manner.
This means that if your renewal rejected the first time you sent it in, you need to
fix the error and resend it to the RMV/UMS system until it is accepted and we are
showing that your customer, does in fact have a valid insurance policy. The RMV
will start looking at registrations with EXPIRED policies on our system for 120
days. The actual number of days may change at the discretion of the RMV.
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Registry of Motor Vehicles – UMS User Manual
Section 1
Registration
Screens
Section One – Registration Screens
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Section One – Registration Screens
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1
The URI Screen
About This Screen
Use the Registration/Title Inquiry (URI) screen to inquire on an individual or corporate
registration and/or title.
To display the customer's registration/title record, enter one of the following fields:
¤ PLT TYP and REG #
¤ VIN #
¤ TITLE #
These fields are described in detail starting on the next page.
Section One – Registration Screens
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The URI Screen
Field Descriptions
Function
Enter the function code URI and press Enter to display the URI
screen.
MSG
Displays system-generated messages.
Plt Typ
Enter the plate type code that corresponds to the type of
registration you are inquiring about. This field is required when
you enter a registration number. For a complete list of plate type
codes, see Appendix A.
Reg#
Enter the registration number of the plate you are inquiring about.
This field is required if you do not enter a VIN, title, or license
number. It is used in conjunction with the PLT TYP field above.
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Clr
You may enter the color code of the plate for which you are
inquiring. This is not a required field, but may be helpful to define
specific registrations in plate series that have undergone a color
conversion. Valid colors are:
Color Code
R
G
Y
B
A
S
M
V
Color
Red
Green
Yellow
Blue
Authority
State
Municipal
Variable
VIN#
Enter the vehicle identification number to inquire. This number
can contain up to 17 characters. Most passenger and commercial
vehicles since 1981 contain 17 characters. Homemade trailers
weighing over 3,000 pounds require a Massachusetts VIN. This
field is required if you do not enter a registration, title, or license
number.
TTL#
Enter the Massachusetts title number to inquire. This field is
required if you do not enter a registration, VIN, or license number.
After you enter the information in the required fields and press Enter, the following
fields display with data, if appropriate.
Lic #1
Displays the vehicle owner’s license number. If the owner is a
corporation/company, a license number does not display. (This
inquiry method is not recommended).
If the customer did not provide a license number at the time of
registration, this field displays a system-generated X number (for
example, X12345678).
Lic #2
Displays the second owner’s license number, if applicable.
FID#
Displays the FID or EIN number of the corporation/company that
owns the vehicle.
Lessee Displays the name of the lessee of the vehicle, if applicable.
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RMV-1 Batch #
Displays the system-generated batch number that represents the
first transaction that combined this owner and vehicle. This
number contains information for tracking purposes.
Owner 1 Name
Displays the primary owner’s last name, first name, and middle
name (LIC #1). If the owner is a junior, senior, etc., this displays
in the middle initial field.
DOB
Displays the primary owner’s date-of-birth (MM/DD/YYYY).
Individuals with an X number may display a date-of-birth of
01/01/1901.
Owner 2 Name
Displays the second owner’s last name, first name, and middle
name of the second owner (LIC #2). If the owner is a junior,
senior, etc., this displays in the middle initial field.
DOB
Displays the second owner’s date-of-birth (MM/DD/YYYY).
Individuals with an X number may display a date-of-birth of
01/01/1901.
Corp/Co Name
Displays the name of the corporation/company identified by the
number in the FID# field.
Mail Addr
Displays the corporate owner’s or the primary owner’s mailing
address (street name or P.O. box).
City
Displays the mailing address city or town name.
ST
Displays the mailing address state name.
Zip
Displays the mailing address zip code.
Bld/Apt
Displays the mailing address building or apartment number, if
applicable.
Reg Only Mail
Displays Y (yes) to indicate that the mail address on this record is
for this registration only. Displays N (no) to indicate that it is not.
Resid Addr
Displays the residential street address of the primary owner if it is
different than the mailing address. This field is not used for
corporations/companies.
City
Displays the residential city of the primary owner, if it is different
than the mailing address.
ST
Displays the residential address state name.
Zip
Displays the residential address zip code.
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Bldg Apt
Displays the residential address building or apartment number, if
applicable.
Garage
Displays the name of the city/town where the vehicle is garaged.
This is the owner’s residential city—if the owner is an individual
or the garage code—if the owner is a corporation. If a residential
address does not exist, system defaults to the mail address city.
Reg Status Dt.
Displays the primary/secondary status and an associated date. The
date is the same as or beyond the original issue date of the
registration. For a complete list of status codes, see Appendix B.
Reg Eff Dt
Displays the date the registration became effective
(MM/DD/YYYY).
Lifetime Paid
This field is no longer used. An “N” will always display.
STKR# - DT
Displays the inspection sticker # and the inspection date
INSP RSLT
Displays the inspection result
Reg Exp Dt
Displays the date the registration expires (MM/YYYY).
Model#
Displays the model number of the vehicle (if applicable).
Style
Displays the body style of the vehicle. For a complete list of body
styles, see Appendix B.
Clr
Displays the color(s) of the vehicle.
Cyl
Displays the number of cylinders in the engine of the vehicle, if
applicable (for example, 4, 5, 6, 8, or RO for Rotary).
Pass
Displays the maximum number of passengers the vehicle can
transport.
Doors
Displays the number of doors on the vehicle.
Tran
Displays a code to indicate the type of transmission in the vehicle:
A (automatic) or M (manual).
Pwr
Displays a code to indicate the type of fuel used in the vehicle:
E (electric), G (gas), D (diesel), P (propane), B (Electric and Gas
Hybrid), or C (Gasoline engine that can be easily converted to
natural gas, propane, etc.)
Section One – Registration Screens
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Bus
Displays a code to indicate the type of bus, if applicable. Valid
codes are:
Code
D
R
P
S
V
Seats
Bus Type
Department of Public Utilities
Regular
Pupil
School Bus
Van Pool
Displays the number of seats in the vehicle if one of the following
plate types was entered:
Bus
School Bus
School Pupil Transport
Van Pool
Limo
Wgt
Displays the weight of the vehicle in pounds if one of the
following plate types was entered:
Commercial
Trailer
Ttl Status-Dt
Displays the title status and the date that status became effective.
For a complete list of title statuses, see Appendix B.
Ttl Dt
Displays the month, day, and year the title was applied for.
Print Dt
Displays the date the title was printed.
Purch Dt
Displays the date the vehicle was purchased.
OD
Displays the odometer reading at the time of purchase.
N/U
Displays U (used) or N (new) to indicate whether the vehicle is
used or new.
Prev Ttl St/#
If the vehicle has been previously titled in Massachusetts or
another state, the previous title state and title number display in
this field.
Ttl Type
Displays one of the following title type codes to indicate that the
title has any special information. Valid values are:
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Title Type
S or SALVAGE
R or RECONST
T or THEFT
C or CLEAR
O or OWNER
P or PRIOR
Brand
Description
Salvaged
Reconstructed
Recovered theft
Clear
Owner retained
Prior owner retained
Displays a code to indicate why a vehicle was salvaged or
reconstructed (for previously-titled vehicles) and any additional
information related specifically to the title type. Valid values are:
Clear Title Brands:
BOND
UNDL
MEMO
OALT
ODIS
ORPL
Bond posted
Undisclosed lien
Memorandum copy
Odometer may be altered
Odometer discrepancy
Odometer replaced
Primary Salvaged Title Brands:
PART
Parts Only
REPR
Repairable
Salvaged, Reconstructed, Recovered Theft, Owner Retained, and
Prior-Owner Retained Title Brands:
FIRE
FLOO
SALT
THEF
COLL
VAND
OTHR
Reason Cd
Fire damage
Flood damage
Salt damage
Theft
Collision
Vandalism
Other
Displays the reason code. This is used to indicate why a title is in
review and awaiting print or activation.
Code
AUD
BDP
OOP
VCD
VIN
ODM
Description
Application was entered by an EVR End User or a
branch
Bad payment
Owner or vehicle info entered incorrectly
Check the ninth digit in the VIN
VIN failed VINA
Odometer discrepancy
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SAL
DOC
DUP
MYR
MOD
STY
ATU
OAL
PRR
MSC
Salvage Title Department has a case on record
Supporting document needed before title can be
issued
Duplicate title applied for but not yet issued
Model year amended on registration
Model amended on registration
Style amended on registration
Auto Theft Unit has a case on record
Original title application lost
Prior registration record
Problem with title application
Ttl Rtn St
This field is not currently used.
Lien1 Type/Cd
Displays the lienholder type and code. The two types of
lienholders are C (corporate) and I (individual). Each lienholder
has a five-digit code (for example, C/36126 = Ford Motor Credit
and I/78650 = Joe’s Body Shop).
Name
Displays the lienholder’s name.
Lien2 Type/Cd
Displays the second lienholder type and code.
Name
Displays the second lienholder’s name.
Ins Co
Displays the three-digit insurance company code and name.
Orig Issue Dt
Displays the month, day, and year the customer’s
registration plate was issued.
NonProf
Displays Y (yes) to indicate that the owner of the vehicle is a nonprofit organization. Displays N (no) to indicate that the owner of
the vehicle is not a non-profit organization.
Plt Order
Status/Dt
Displays the plate order status and the month, day, and
year the plate was ordered, if applicable. The common status
codes are I (issued) and O (ordered).
Last-Next Bill
Displays the number of the excise run of the customer's last excise
tax bill and the month and year of the customer's next excise tax
bill.
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Procedures
How to inquire on a registration
1.
Enter URI in the FUNCTION field and press Enter to display the URI screen.
The following message displays:
PLEASE ENTER REG NBR, VIN NBR, TITLE NBR OR LIC.
2.
Enter the appropriate information in one of the following fields:
PLT TYP and REG #
VIN #
TTL #
LICENSE #
3.
Press Enter.
The URI screen displays the registration and/or vehicle information for the fields you
selected. The following message displays:
INQUIRY PROCESS COMPLETE
When no information is available, the following message displays:
A RECORD MATCHING ENTERED KEY(S) WAS NOT FOUND
When a Registration is Duplicated on the System
When inquiring on a plate that was either issued to two people or the plate number is on
the system twice with the same name but with different statuses, the system displays the
following message:
DUP REGS EXIST - SOLE ACTV REG SHOWN
If this is not the person, go to the URSR screen to resolve the duplicate registration.
When a VIN is Duplicated on the System
1.
When inquiring on a duplicate VIN, the system automatically displays the URSV
screen.
2.
Move the cursor to the desired VIN and press F9 to bring the vehicle information
to the URI screen.
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When the Registration Number is not Known
1.
In the FUNCTION field, type URSN and press Enter. The following message
appears:
PLEASE ENTER KEYS
2.
To obtain the customer's registration information, key in the customer's last name,
first name, middle initial, and date of birth (if available). Press Enter.
3.
Change the function code to URI.
4.
Using the arrow key, move the cursor to the desired record and press F4 to bring
the record to the URI screen.
When Only a Partial Registration Number is Known
1.
In the FUNCTION field, type URSR and press Enter. The following message
appears:
PLEASE ENTER KEYS
2.
To obtain the customer’s registration information, type the plate type and the
partial plate number (must be the beginning characters of the registration
number). Press Enter.
3.
Once the desired information is found, type URI in the FUNCTION field, but do
not press Enter.
4.
Using your arrow key, move the cursor to the desired record and press F4 to bring
the record to the URI screen.
When Only a Partial VIN is Known
1.
In the FUNCTION field, type URSV and press Enter. The following message
appears:
PLEASE ENTER KEYS
2.
To obtain the customer’s vehicle information, type the partial VIN number and
press Enter.
3.
Once the desired information is found, type URI in the FUNCTION field, but do
not press Enter.
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4.
Using the arrow key, move the cursor to the desired record and press F4 to bring
the record to the URI screen.
Common Messages
Below are common messages that you may see while using this screen.
INQUIRY PROCESS COMPLETE
This message indicates that the specific information that you requested for the
customer has been displayed.
DUP REG EXIST-SOLE ACTV REG SHOWN
This message indicates that a duplicate registration records exists. The active
registration record is displayed.
PLATE TYPE INVALID
COLOR INVALID
These messages indicate that the code you entered is invalid. Refer to Appendix A
for a complete list of plate type and color codes.
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2
The URSR Screen
About This Screen
Use the Registration Scroll (URSR) screen to display registration information by
registration number. The following registration data displays for each registration record
found:
¤
¤
¤
¤
¤
¤
¤
Plate type, registration number, and color
Model year of the vehicle
Make of the vehicle
Model name
Color of vehicle
Primary owner of each vehicle, listed by name (last, first, and middle initial)
Primary registration status of the vehicle
To display the customer record, you enter the PLT TYP (plate type) and REG #
(registration number) fields. If you know only part of the registration number, you can
enter only that part of the number. In this case, all records with registration numbers that
begin with the number you enter display.
In addition, you can enter the REG STATUS field to limit your search to only
registrations with that particular status.
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The URSR Screen
Field Descriptions
Function
Enter the function code URSR and press Enter to display the
URSR screen.
MSG
Displays system-generated messages.
Plt Typ
Enter the plate type code that corresponds to the type of
registration you are processing to display the customer record. For
a complete list of plate type codes, see
Appendix A.
Reg #
Enter the complete or partial registration number of the plate you
are inquiring about to display the customer record. There are a
maximum of 14 matches per screen display. If the complete
number is entered, this number displays as the first match on the
screen.
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Color
Displays one of the following color codes based on the plate type
entered:
Color Code
R
G
Y
B
A
S
M
V
Reg Status
Color
Red
Green
Yellow
Blue
Authority
State
Municipal
Variable
Enter the status of the plate to display only those registrations that
match this status. For a complete list of registration status codes,
see see Appendix B.
After you enter the information in the required fields and press Enter, the following
fields display with data, if applicable.
Plate Typ
Displays the plate type code.
Reg Number
Displays the registration number.
C
Displays the color of the plate.
Model Year
Displays the model year of the vehicle.
Make
Displays the make of the vehicle.
Model Name
Displays the model name of the vehicle.
Color
Displays the color of the vehicle.
Owner Name
Displays the name of the primary owner of the vehicle.
Status
Displays the primary registration status of the vehicle.
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Procedures
How to Inquire with a Complete/Partial Registration Number or Status
1.
Enter URSR in the ENTRY CODE field and press Enter to display the URSR
screen. The following message displays:
PLEASE ENTER KEYS
2.
Enter the required fields and any additional fields you want to specify your
search. These fields serve as a starting point for the search. The following
message displays:
F8 FOR MORE RECORDS
Note: If more information is desired, press F8 to display the next page of
information, or press F7 to display the previous page of information.
3.
If you would like to begin viewing records from a record already displayed on a
scroll screen, move the cursor down to the desired record and press F8. A new
scroll page displays, beginning with the selected record.
How to Select a Specific Registration and Display on Another Inquiry
Screen
1.
Complete Steps #1 and #2 in the procedure above.
2.
Once the desired information displays on the URSR screen, press HOME to bring
the cursor to the FUNCTION field.
3.
Enter the function code of the screen you would like this information transferred
to, for example, URI. Do not press Enter.
4.
Using the arrow keys, move the cursor to the line that contains the customer’s
information and press F4. The vehicle and owner information pertaining to the
registration information selected displays on the screen you requested.
When the Wrong Registration Information is Selected
If you select an incorrect record to view, or if you want to return to the URSR screen,
follow the procedure below:
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1.
To return from the URI to the URSR screen, press HOME.
2.
Enter URSR in the FUNCTION field and press F11.
This automatically displays the same page of the URSR scroll screen that you were
previously on and allows you to search for and select another registration number.
How to Move into a Secondary Inquiry Session and Display Registration
Information on the URI Screen
1.
On the URSR screen (primary session), type the appropriate information in the
desired fields, and press Enter.
2.
Enter URI in the FUNCTION field.
3.
Using the arrow key, move the cursor to the desired record.
4.
Press F4 to move to a secondary session (URI).
The URI screen displays registration information for the registration number you
selected.
You can continue to enter registration numbers to display additional registration
information.
Common Messages
Below are some common messages that you might see while using this screen.
END OF SET ENCOUNTERED
Indicates that you have reached the end of the list of people for this transaction.
BEGINNING OF SET ENCOUNTERED
Indicates that the list shown begins at this point. If you are paging backward
through a list of names (using the F7 key) this message tells you when the first
name in the set is encountered.
REG MISSING - PLEASE REENTER
You attempted to bypass a field that requires data to be entered. Enter the
appropriate information in this field.
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3
The URSN Screen
About This Screen
Use the Registration/Vehicle Identification Number Owner Scroll (URSN) screen to find
a vehicle identification number (VIN) or registration information. This screen displays all
VINs and registrations attached to that person.
The only required field on this screen is NAME L (last name). To display the customer
record, enter all or part of an owner’s name. You can also enter any of the following
fields to narrow your search and limit the number of records that display:
¤
¤
¤
¤
NAME F (first name)
NAME M (middle initial or initials for Sr., Jr., etc.)
DOB (date of birth)
REG STATUS (registration status)
Another field, VIN DISPLAY, allows you to determine what type of information you
want to display on this screen. For example, you can elect to display the vehicle
identification number or registration information (plate type, color, registration number,
and registration status).
These fields are explained in detail starting on the next page.
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The URSN Screen
Field Descriptions
Function
Enter the function code URSN and press Enter to display the
URSN screen.
MSG
Displays system-generated messages.
PG
Displays the page number of the current scroll screen.
Name L:
Enter the registered owner’s last name to display the record. You
can enter part or all of the name. If you enter just part of the name,
all customers whose name begins with the letters you enter display.
F
Enter the registered owner’s first name or initial. Use this field to
narrow the search and limit the number of records that display.
M
Enter the registered owner’s middle name or initial. Use this field
to narrow the search and limit the number of records that display.
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DOB
Enter the registered owner’s date of birth (MM/DD/YYYY).
Use this field to narrow the search and limit the number of names
that display.
Vin Display
Enter Y (yes) to display the VIN associated with the owner's
registration. Leave this field N (no) to display the plate type and
color, registration number, and registration status, but no VIN.
Note: Except for Y, characters in this field do not display after you
enter all selection information and press Enter.
Reg Status
Enter the appropriate primary registration status to display owner
information or VIN numbers only for registrations having that
status. Use this field to narrow your search and limit the number
of records that display. Leave this field blank to display owner
information or VIN numbers for all registration statuses.
After you enter the information in the required fields and press Enter, the following
fields display with data, if applicable.
Owner Name/DOB
Displays the owner’s name and date of birth. The owner’s
name, address, and DOB are listed with each line of registration or
VIN information.
Street/City
Displays the street and city/town portions of the owner’s address.
ST
Displays the state portion of the owner’s address. For a complete
list of valid state, Canadian, and foreign codes, see Appendix B.
Vin/ Registration
Info
Depending on what you entered in the VIN DISPLAY field,
displays the owner’s VIN or registration information. If VIN
DISPLAY is Y, the VIN displays. If VIN DISPLAY is N, the
registration information (registration number, plate type, color,
and registration status) displays.
Status
Displays the primary registration status if registration information
is entered.
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Procedures
How to Inquire on Registered Owner Information
1.
Type URSN in the FUNCTION field, and press Enter. The URSN screen
displays with the following message:
PLEASE ENTER KEYS
2.
Enter the person’s last name. To specify your search, you can also enter the first
and middle name, date of birth, VIN display, or registration status. These fields
are optional, however.
3.
URSN displays all owners who match the information you entered.
If more than seven owner names are found, the following message appears:
F8 FOR MORE RECORDS
Note: To see more owner names, press F8 to display the next page of
information. Press F7 to display the previous page of information.
4.
To display a list of names that begins with a name already displayed on the scroll
screen, move the cursor to the desired name and press F8. A new scroll page
beginning with the selected name is displayed.
How to Transfer Information from URSN to URI
1.
Type URSN in the FUNCTION field, and press Enter. The URSN screen
displays with the following message:
PLEASE ENTER KEYS
2.
Enter the person’s last name. To specify your search, you can also enter the first
and middle name, date of birth, VIN display, or registration status; however, these
fields are optional.
URSN displays all owners who match the information you entered.
3.
Enter URI in the FUNCTION field, but do not press Enter.
4.
Move the cursor to the owner you want to see on URI.
If necessary, use F8 to scroll to the page that displays the owner name.
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5.
Press F4 to display the URI screen with detailed registration information. The
URI screen displays registration and title information for the owner you selected.
When Wrong Person Information is Selected to Another Screen
If you carry over the wrong person to another screen, return to URSN and select the
appropriate person. See "Return to URSN Screen."
How to Return to URSN Screen
To return to URSN, do one of the following:
¤ If you accessed URI by pressing F4, change the function code to URSN and press
F11. (F11 returns you to the first page of the scroll.)
¤ If you accessed URI by pressing F16, press F11 or F16 again. (Both keys return you
to the scroll page you selected from.)
Continue to select registrations on URSN to carry over and display in detail on URI, or
go on to another function.
Common Messages
Below are some common messages that you may see while using this screen.
END OF SET ENCOUNTERED - NO MORE RECORDS
Indicates that you have reached the end of the list of people for the keyline
information entered.
LAST NAME IS REQUIRED
You attempted to search on a first name only. Type the person's correct name.
Last name is a required field.
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4
The URSV Screen
About This Screen
Use the UMS Registration Scroll by Vehicle Identification Number (URSV) screen to
display the following registration information:
¤ Vehicle identification number (VIN)
¤ Plate type, registration number and color of plate
¤ The primary owner of each vehicle—listed by last name, first name, and middle
initial
¤ Primary status of the registration
This screen can also be used to select a particular registration for display on another
screen. This is explained in more detail in the Procedures section at the end of this
chapter.
To display the customer record, enter the vehicle identification number in the VIN #
field. If you know only part of the VIN, you may enter only that part of the number. In
this case, all records with VINs that begin with that number display.
You can also enter information in the REG STATUS field to limit your search to only
registrations with that particular status.
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The URSV Screen
Field Descriptions
Function
Enter the function code URSV in this field and press Enter to
display the URSV screen.
MSG
Displays system-generated messages.
PG
Displays the page number of the current scroll screen.
Vin #
Enter the vehicle identification number to display the customer
record. If you know only part of the VIN, you may enter only that
part of the number. In this case, all records with VINs that begin
with that number display.
The VIN number can contain up to 17 characters. Most passenger
and commercial vehicles since 1981 contain 17 characters.
Homemade trailers weighing over 3,000 pounds require a
Massachusetts-assigned VIN.
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Reg Status
Enter the primary status of the plate to display only registrations
with that primary status. For example, if you enter ACTV (active),
only information with active registrations for the VIN number you
enter will display.
After you enter the information in the required fields and press Enter, the following
fields display with data:
Vehicle ID
Number
Displays the vehicle identification number.
Plate Typ
Displays the plate type code.
Reg Number
Displays the registration number.
C
Displays the color of the plate.
Owner Name
Displays the name of the owner of the vehicle.
Status
Displays the primary registration status of the vehicle.
Procedures
How to Inquire by VIN or Registration Status
1.
Enter URSV in the FUNCTION field and press Enter. The following message
displays:
PLEASE ENTER KEYS
2.
Enter information in the required fields and any additional fields to specify your
search, and press Enter.
3.
The following message displays:
F8 FOR MORE RECORDS
If more information is desired, press F8 to display the next page of information or
press F7 to display the previous page of information.
Note: If you would like to begin viewing records from a record already
displayed on the screen, move the cursor to the desired record and press F8.
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Once you press F8, a new scroll page displays beginning with your selected
record.
How to Select a Specific VIN to View on Another Inquiry Screen
1.
Complete steps #1 and #2 in the procedure above—How To Inquire By VIN Or
Registration Status.
2.
Once the desired information is found on the URSV screen, press HOME to bring
the cursor to the FUNCTION field.
3.
Change the function code to the screen to which you want the information
transferred, for example URI, but do not press Enter.
4.
Move the cursor, using the arrow keys, to the line that contains the information
and press F4. The vehicle and owner information pertaining to the registration
information selected displays on the screen you requested.
When the Wrong Vehicle/Registration Information is Selected
If you select an incorrect record to view, or you want to return to the URSV screen,
follow the procedure below:
1.
To move from the URI back to the URSV screen, press HOME.
2.
In the FUNCTION field, type URSV and press F11.
3.
The previous page of the URSV scroll screen is displayed, allowing you to search
and select another VIN.
How to Move Into a Secondary Inquiry Session and Display Registration
Information on the URI Screen
1.
On the URSV screen (primary session), key the keyline field(s) you want and
press Enter.
2.
In the FUNCTION field, type URI but do not press Enter.
3.
Using the arrow key, move the cursor to the desired record.
4.
Press Shift and F4 to move to a secondary session (URI).
5.
The URI screen displays registration information for the registration number you
selected.
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6.
You may continue to enter registration numbers while on URI.
7.
To exit the secondary session (URI) and return to the primary session (URSV),
press Shift and F4.
Common Messages
Below are some common messages that you may see while using this screen.
END OF SET ENCOUNTERED
Indicates that you have reached the end of the list of people for this transaction.
BEGINNING OF SET ENCOUNTERED
Indicates that the list shown begins at this point. If you are paging backward through a
list of names (using the F7 key) this message tells you when the first name in the set is
encountered.
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5
The URN Screen
About This Screen
Use the UMS Registration Scroll (URN) screen to display registration information for
corporations and/or companies.
The only required field on this screen is the CORP/CO NAME (corporation/company
name) field. You can also enter three additional fields to narrow your search and specify
the information that displays on this screen. These additional fields are:
¤ ACTIVE PLATES—Allows you to display only active plates assigned to
corporations/companies.
¤ EXACT CORP/CO NAME—Allows you to display only those
corporations/companies that have the name you enter.
¤ CORP/CO ONLY—Allows you to display corporation/company names and addresses
only or include registration information.
These fields are described in detail starting on the next page.
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The URN Screen
Field Descriptions
Function
Enter the function code URN in this field and press Enter to
display the URN screen.
MSG
Displays system-generated messages.
Corp/Co Name
Enter the name of the desired corporation or company to display
the record.
Active Plates
Enter Y to display only active plates assigned to the
corporations/companies. Leave this field N to display all plates
assigned to the corporation/company.
Section One – Registration Screens
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Exact Match
On Corp/Co
Name
Enter Y if you want the system to search only for
corporation/company names that match the exact spelling of the
name you typed (through the first 20 characters). Leave this field
N, if you do not want an exact match on the name. In this case, the
system displays all corporations/companies with names similar to
the one you entered.
Corp/Co Only
Enter Y to display only corporate names and addresses. Leave this
field N to display registration information with corporate names
and addresses.
Owner Name
and Addr
Displays each corporation/company by name and address
(city and state).
FID#
Displays the company or corporation’s Federal identification (FID)
number or Employer Identification Number (EIN).
Own
Indicates who created the NOWN: C (Citation/MRB), R
(Registry), D (Dealer Repair), V (RMV formerly MRB), or E
(RMV formerly Dealer/Repair).
Stat
The status of a registration. This field represents the primary status
of the registration. The most common primary statuses are ACTV
(Active) and EXP (Expired). For a complete list of primary status
codes, see Appendix B.
Typ
Displays the type of plate issued; for example, CON = commercial
and PAN = passenger. For a complete list of plate type codes, see
Appendix A.
C
Displays the color of the plate issued. Valid colors are:
Color Code
R
G
Y
B
A
S
M
V
Reg Num
Color
Red
Green
Yellow
Blue
Authority
State
Municipal
Variable
Displays all registration numbers belonging to that corporation or
company.
Note: Registrations are displayed in registration number order, from left to right.
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Procedures
How to Inquire on the URN Screen
1.
In the FUNCTION field, type URN and press Enter. The following message
appears:
PLEASE ENTER CORP/CO NAME
2.
Enter the complete or partial corporation/company name in the CORP/CO NAME
field.
3.
If you want to narrow your search, enter the three additional fields—ACTIVE
PLATES, EXACT MATCH ON CORP/CO NAME, AND CORP/CO—to specify
the data that displays. You can also leave the default values, which is an “N” in
these fields. For more information on these fields, see the specific field
descriptions earlier in this chapter.
4.
Press Enter. The screen displays all records found that match the information
you entered. If there is more data to be displayed, the following message appears:
ENTER F8 TO BEGIN SCROLL
If no other pages of data exist, the following message appears:
END OF SET ENCOUNTERED
5.
If you do not see the desired company on this page and more selections exist,
press F8 to page forward. To view a previous page, press F7. If you would like
to begin viewing records from a record already displayed on the scroll screen,
move the cursor down to the desired record and press F8. A new scroll page
displays, beginning with your selected record.
How to Select a Specific Corporation/Company
This function can only be performed when registrations are displayed. It is valid only
when CORP/CO ONLY = N.
1.
In the FUNCTION field, type URN and press Enter. The following message
appears:
PLEASE ENTER CORP/CO NAME
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2.
Enter the complete or partial corporation/company name in the CORP/CO NAME
field.
3.
Enter N in the CORP/CO ONLY field to display registration information with the
corporation/company name and address.
4.
If you wish to narrow your search, enter a “Y” in the two additional fields—
ACTIVE PLATES and EXACT MATCH ON CORP/CO NAME. You can also
leave the default values, which is an “N,” in these fields. For more information
on these fields, see the specific field descriptions earlier in this chapter.
5.
Press Enter. The screen displays all records found that match the information
you entered.
6.
In the FUNCTION field, type the function code of the screen to which you want
the information transferred to (URI, for example). Do not press Enter.
7.
Using the arrow keys, move the cursor to the plate you want and press F4. This
displays the information you requested.
When you Select the Wrong Corporation/Company Name
1.
In the FUNCTION field, type URN.
2.
Press F11.
The same page of the URN scroll screen that you were on previously displays,
and allows you to search and select another company.
How to Display Registration Information on the URI Screen
1.
From the URN screen (primary session), type the corporation/company name
about which you are inquiring and press Enter.
2.
In the FUNCTION field, type URI.
3.
Using the arrow keys, move the cursor to the plate you want.
4.
Press F4 to move to a secondary session of the URI screen to view specific
information about the plate requested.
5.
The URI screen displays registration information for the corporation/company
name you selected.
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Common Messages
Below are some common messages that you may see while using this screen.
NO RECORDS FOR THIS KEY ON DATA BASE
You entered a company/corporation name that has no records or information associated
to it. Check that you have the correct company, or reenter a new name.
PLEASE ENTER CORP/CO NAME
You attempted to bypass the CORP/CO NAME field and this field is required.
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6
The URVN Screen
About This Screen
Use the National Automobile Dealer’s Association (NADA) Value Guide Inquiry
(URVN) screen to obtain four different valuations and the weight of a used vehicle by
entering the vehicle’s identification number. Price values include the Manufacturer
Suggested Retail Price (MSRP) for excise tax purposes and the NADA trade-in value for
sales tax purposes.
To display the NADA value record, you enter only the VIN # and Odom fields. If,
however, you are inquiring about a vehicle manufactured prior to 1981, you must also
enter the following fields:
¤ MAKE
¤ MODEL-YEAR
These fields are described in detail starting on the following page.
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The URVN Screen
Field Descriptions
Function
Enter the function code URVN and press Enter to display the
URVN screen.
MSG
Displays system-generated messages.
VIN
Enter the Vehicle Identification Number of the vehicle to be
displayed on the record. In most cases, this number must contain
17 characters. All passenger and most commercial vehicles since
1981 contain 17 characters. The model year displays
automatically. For vehicles with a model year prior to 1981, enter
the NCIC number.
Make
Enter the make, for vehicles prior to 1981, to display the record.
For a list of NCIC make names, see Appendix B.
Model-Year
Enter the vehicle’s model year, for vehicles prior to 1981, to
display the record.
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Odom
Enter the vehicle's odometer reading.
After you enter the information in the required fields and press Enter, the following
fields display with data, if applicable.
Weight
Displays the vehicle’s weight.
MSRP
Displays the manufacturer’s suggested retail price (when the
vehicle was new).
Loan
Displays the vehicle’s loan value.
Retail
Displays the vehicle’s current retail value.
Trade-In
Displays the vehicle’s current trade-in value.
Series Desc
Displays a description of the vehicle from the NADA Official
Used Car Guide.
Sub Make Desc
Displays a description of the vehicle from the NADA
Official Used Car Guide.
Body Style/
Type Desc
Displays a description of the vehicle from the NADA
Official Used Car Guide.
Procedures
How to Inquire About NADA Values
For a vehicle manufactured prior to 1981, enter the NCIC number in the VIN field, the
make and model year, and the odometer reading.
For a vehicle manufactured 1981 or later, enter the VIN and odometer reading. The
make and model year display automatically.
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How to Access NADA Values from the UVH Screen
1.
Change the function by entering URVN in the FUNCTION field.
2.
Press F6. URVN displays in primary session.
3.
To return to the UVH screen, change the function by entering UVH in the
FUNCTION field (do not press Enter) and press F6 again.
How to Access NADA Values from the URI Screen
1.
2.
3.
Change the function to URVN (do not press Enter).
Press F6. URVN displays in primary session.
To return to the URI screen, change the function by entering URI in the
FUNCTION field (do not press Enter) and press F6 again.
How to Access NADA Values from the UPA Screen
1.
Change the function to URVN (do not press Enter).
2.
Move cursor to appropriate vehicle information line and press F3. URVN
displays in secondary session.
3.
To return to the UPA screen, press F11.
How to Access NADA Values When Duplicate Registrations Display on the
URSR Screen
1.
Change the function to URVN (do not press Enter).
2.
Move the cursor to the appropriate registration line.
3.
Press F4. URVN displays in primary session.
How to Access NADA Values When Duplicate VINs Display on the URSV
Screen
1.
Change the function to URVN (do not press Enter).
2.
Move the cursor to the appropriate vehicle information line.
3.
Press F4. URVN displays in primary session
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Common Messages
Below are some common messages that you might see while using this screen.
CRITICAL VIN ERROR
You entered a VIN with an error that is sufficient to prevent any vehicle information
from being displayed.
NON-CRITICAL VIN ERROR
You entered a VIN with a minor error, which still allows vehicle information to be
displayed.
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7
The RH Screen
About This Screen
Use the Registration History (RH) screen when you need detailed historical registration
information. This is a scroll screen that displays all owners (individual or corporation)
and vehicles that have ever been associated with a registration. For example, if you have
a question about when the customer owned the vehicle with that particular registration.
To display registration history information on this screen, you must enter the plate type
and registration number. When you enter the required fields and press Enter, this screen
gives you the following information:
¤ Any current and all previous owners who had vehicles with this registration attached.
¤ Up to 12 vehicle records for each owner, including the vehicle identification number
(VIN), make, and model, if applicable.
¤ A history number displays for each owner that indicates how many of the vehicles
listed for an owner now have new registration numbers attached. This number
displays in the HST# field.
¤ The date that the registration was originally issued to each owner listed on the screen.
¤ The primary status of the registration for each owner listed and the date the
registration was last updated.
You may transfer a registration number to the RH screen from another screen when you
need detailed historical information about that registration. You are also able to transfer
the registration number, VIN, or owner name from the RH screen to other screens to
obtain additional information. For more information, see the Important Notes and
Procedures sections later in this chapter.
Note: If you transfer information from RH to another screen and you then want to return
to the page of the RH screen you were on earlier, you must use F11. For more
information, see the procedure How to Return to the RH Screen.
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The RH Screen
Field Descriptions
Function
Enter the function code RH and press Enter to display the RH
screen.
Plt Typ
Enter the plate type code that corresponds to the registration on
which you are inquiring. This field is required. For a complete list
of plate type codes, see Appendix A.
Reg #
Enter the registration number of the plate on which you are
inquiring. This field is required.
Clr
You may enter the color code of the plate on which you are
inquiring. This is not a required field, but may be helpful to define
specific registrations in plate series that have undergone a color
conversion. Valid colors are:
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Color Code
R
G
Y
B
A
S
M
V
Owner/Corp
Name Color
Red
Green
Yellow
Blue
Authority
State
Municipal
Variable
Displays a list of all the owners that were ever associated
with the registration number and plate type you entered in the
REG# and PLT TYP fields. If the owner is an individual, the
name displays in the following order: last, first, middle initial
and/or titles such as Jr., Sr., etc. If the owner is a corporation, this
field displays the first 40 characters of the corporation name.
When there are multiple owners associated with the registration
number, the owners are listed in chronological order. The first
owner that displays is the most recent owner of the registration.
The last owner that displays is the first, or original, owner.
Hst #
For each owner that is displayed, this field indicates the number of
historical vehicles. Historical vehicles are those vehicles that once
had this registration number attached, but now have new
registration numbers. These vehicles may have a new owner or the
same owner; as long as they have new registrations, they are
considered historical vehicles.
In some cases, the number of historical vehicles does not match the
number of vehicles you see listed for an owner. This is because
not all vehicles listed for an owner are historical vehicles. One
vehicle may currently have the registration attached. Another
vehicle may have had the plate removed, but for some reason, may
not have been given a new plate. Only vehicles that are given new
registrations are considered historical vehicles.
For example, let’s say that there are three owners associated with
the registration number you entered: Owners A, B, and C. Here
are their stories:
Owner A has only one vehicle with this registration and is the
current owner of the vehicle.
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Owner B owned three cars that were all associated with the
registration, but sold them. All three cars received new
registrations.
Owner C owned two cars that were associated with the registration
and sold one car, which was given a new registration. Owner C
still owns the second car, but cancelled the registration.
The following example shows the values that display in the HST#
(history number) field for each of these owners:
Owner A has no historical vehicles. This means that this owner is
the current owner of the vehicle that is associated with the
registration number (plate attached). Owner B has three historical
vehicles. This indicates that all three vehicles now have new
registrations. Owner C has only one historical vehicle, indicating
that only one of the two cars was given a new registration.
Following are additional situations that effect the vehicle history
number:
¤ A database error message may display in the VIN field,
indicating that a vehicle record was not located on the
database. This vehicle is considered historical and adds to the
vehicle number in the HST# field. For more information, see
the VIN field description.
¤ If a car is sold and registered in another state, it is not included
as a historical vehicle.
¤ If NO VEHICLE displays in the VIN field, the system
considers this a historical vehicle. For more information, see
the VIN field description.
Orig Iss Dt
Displays the original issue date of the registration for a particular
owner.
Reg Status
Displays the primary status of the registration. The primary status
is always the current status of the registration. Valid values are:
ACTV
CAPR
CA19
EXPI
SWAP
REVO
Active
Cancelled—plate returned
Cancelled—lost plate
Expired
Swapped plate for another
Registration revoked
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DT
Displays the date that the status of the registration was last
updated. The time between the original issue date and this date is
the period of time the owner had this registration.
VIN
Displays the vehicle identification numbers for up to 12 vehicles
associated with the registration number and owner. Vehicle
identification numbers are listed in chronological order with the
most recent being listed first.
Note: Although only 12 vehicles are displayed, there may be more
vehicles in the record. You may review additional records on the
VT screen.
In addition to the vehicle identification number, there are two
additional values that can display in the VIN field. These are:
¤ NO VEHICLE
¤ NO VIN
NO VEHICLE indicates that the registration was not associated
with a vehicle for a certain period of time. The system counts this
period of time as a historical vehicle. The NO VEHICLE line,
therefore, adds one vehicle to the number of historical vehicles in
the HST # field.
NO VIN indicates that the vehicle associated with the registration
is a homemade trailer weighing less than 3,000 pounds or a
manufactured trailer weighing less than 3,000 pounds with no
vehicle identification number.
The following database error message may, occasionally, display
in this field:
LR ERROR - CALL DP. VEHC RECORD MISSING ON
DBASE. SURR=XXXXXXXXX.
This is a line read error, indicating that there is a vehicle associated
with the owner and registration that could not be found on the
database. You do not need to take any action; however, note that
this record is considered a historical vehicle. It, therefore, adds
one vehicle to the number of historical vehicles in the HST# field.
YR
Displays the model year of the vehicle. This field is blank when
NO VEHICLE displays in the VIN field.
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Make
Displays the manufacturer of the vehicle. This field is blank when
NO VEHICLE displays in the VIN field.
Model
Displays the model name of the vehicle. This field is blank when
NO VEHICLE displays in the VIN field.
Important Notes
¤ If there are more vehicles for a particular owner than fit on one page, the entire
vehicle record for that owner starts on the next page. This can sometimes look as
though there are no more records; however, the message “F8 FOR MORE
RECORDS” in the MSG field tells you that there are more records. To display these
records, press F8.
¤ The RH screen displays only the primary status associated with the registration. No
secondary statuses are displayed on this screen.
¤ Historical vehicles are no longer associated with the registration number. So, keep in
mind that when you transfer the VIN for a historical vehicle to another screen, you
see the new registration number for that vehicle and you may see a new owner for
that vehicle as well.
¤ Some owners listed in the OWNER/CORP NAME field are no longer associated with
the registration number in the REG# field. If you transfer one of these owners to
another screen, you will see the current registration for that owner.
¤
If you transfer to another screen from RH and you then want to go back to the
original page of the RH screen, you must use F11. For more information, see the
procedure How to Return to the RH Screen.
¤ The following error message may, occasionally, display in the VIN field:
LR ERROR - CALL DP. VEHC RECORD MISSING ON DBASE.
SURR=XXXXXXXXX.
This message has an effect on the number of historical vehicles in the HST# field.
For more information, see the VIN field description earlier in this chapter.
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Procedures
How to Inquire on a Registration’s History
1.
Enter RH in the FUNCTION field and press Enter.
2.
Enter the plate type and registration number.
3.
Press Enter to display all owners and vehicles associated with the registration
number you entered.
Note: If there are more vehicles for a particular owner than can fit on one page,
the entire vehicle record for that owner starts on the next page. This can
sometimes look as though there are no more records; however, the message “F8
FOR MORE RECORDS” in the MSG field tells you that there are more records.
To display these records, press F8.
How to Transfer Information to Another Screen From RH
To transfer the registration number, vehicle identification number, or owner/corporation
name from RH to another screen:
1.
In the FUNCTION field, type the code for the screen to which you want to
transfer information.
2.
Move the cursor to the line of the owner or vehicle information you want to
transfer.
3.
Press F4 to transfer this information to the desired screen.
Note: When you transfer the VIN for a historical vehicle from RH to another
screen, you see the new registration number for that vehicle and you may see a
new owner for that vehicle as well. When you transfer an owner who is no longer
associated with this registration, you see the current registration for that owner.
How to Transfer Information to the RH Screen
To transfer the registration number and the associated vehicle identification
number/owner information to RH from another screen, enter RH in the FUNCTION field
and press F6.
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All vehicles and owners associated with the registration number you transferred to the
RH screen are displayed.
Note: Only vehicle/owner information that is associated with a registration number can
be transferred to the RH screen.
How to Return to the RH Screen
When you transfer the VIN for a historical vehicle from RH to another screen, you see
the new registration number for that vehicle and you may see a new owner for that
vehicle as well. Likewise, when you transfer an owner who has a new registration to
another screen, you will see the current registration for that owner.
If you want to display this new registration on the RH screen, type RH in the
FUNCTION field and press F6.
If you want to redisplay the original registration and return to the RH screen page you
were on earlier, type RH in the FUNCTION field and press F11.
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8
The VT Screen
About This Screen
Use the Vehicle Title History (VT) screen to inquire about a vehicle’s title history. This
screen can help when you need historical title information. For example, you may need
to find a title number to research when a vehicle was salvaged. This screen displays a list
of all owners associated with a specific vehicle.
To display title history on this screen, you must enter the VIN number. Up to four
histories are displayed per page. The first two lines of information contain title detail
including the title issue date, the title number, the owner’s name and address and the
vehicle purchase date. The third line contains registration information including the
odometer reading and registration number.
You may transfer a VIN number to VT from another screen to display historical title
information about that vehicle. You are also able to transfer to another screen where title
information is the key field (URI) by positioning the cursor on the title detail lines (first
or second line) and pressing F4. To transfer to a screen where the registration number is
the key field (RH, UVH, URI) cursor to the registration detail line (the third line) and
press F4. The F4 key allows you to cursor select information to be transferred. The
screen you are transferring information to determines whether an active or inactive record
displays. To transfer current vehicle information to and from the VT screen, use the F6
key.
The F11 key allows you to return to the original page of the scroll if you cursor selected
the wrong information. For example, if you were on page two of the VT screen and
transferred previous title information to the URI screen, once the information is
transferred to the URI screen you can change the function code to VT and press F11.
Page two of the VT screen will then display.
Note: If you transfer information from VT to another screen and you then want to return
to the page of the VT screen you were on earlier, you must use F11. For more
information, see the procedure How to Return to the VT Screen.
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The VT Screen
Field Descriptions
Function
Enter the function code VT and press Enter to display the Vehicle
Title History screen.
Vin #
Enter the vehicle identification number to display a list of all
owners associated with this vehicle. This number can contain up
to 17 characters. Most passenger and commercial vehicles since
1981 contain 17 characters.
After you enter the required field and press Enter, the following
fields display, if applicable.
PG
Displays the page number of the current scroll screen.
Title Date
Displays the date the title was issued for this vehicle.
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Title Number
Displays the Massachusetts title number assigned to this
vehicle. NO TITLE indicates that a title was either not required or
is in EXAM status.
Note: This field will be blank if a trailer or vehicle was processed
as a Registration Only (RO) transaction.
Owner Name
And Address
Displays the name and address of the person to whom the
vehicle’s title was issued. If the owner is an individual, the name
displays in the following order: first, middle initial and/or titles
such as Jr., Sr., etc., followed by the last. If the owner is a
corporation, this field displays the first 40 characters of the
corporation name. If two people own the vehicle, the first owner
displays only.
When there are multiple owners associated with the vehicle, the
owners are listed in chronological order. The first owner name that
displays is the most recent owner of the vehicle. The last owner
that displays is the first, or original owner.
Purch Date
Displays the date the vehicle was purchased.
Odom
Displays the odometer reading at the time the vehicle was
registered (A registration may or may not be attached).
Reg #
Displays the registration number at the time the title was
issued. This field is blank if the vehicle was never registered or the
plate was transferred to another vehicle.
Note: If a new plate is attached to a vehicle with the same owner, a
new data line will be created to reflect this information.
Title Type
The title type displays below the TITLE NUMBER field. If the
title is CLEAR, this field remains blank. Valid title types are:
Code
SALV
RECON
THEF
OWNER
PRIOR
Description
Salvage
Reconstructed
Theft
Owner Retained
Prior Owner Retained
If NO TITLE followed by the title type displays, the title has not
been printed yet. If NO TITLE displays alone, the title is in
EXAM status or the vehicle was exempt from title.
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Important Notes
¤ If there are more than four title records for a vehicle, the history continues on the next
page. The message “F8 FOR MORE RECORDS” in the MSG field tells you that
there are more records. To display these records, press F8.
¤
A historical title number or historical registration can now be transferred to another
inquiry screen. To transfer information, change the function to the appropriate
screen, cursor select to the title or registration detail line and press F4.
Procedures
How to Display Vehicle Title History Information
1.
Enter VT in the FUNCTION field and press Enter to display the VT screen. The
following message displays:
ENTER THE DATA FOR RECORDS REQUIRED.
2.
Enter the vehicle identification number in the VIN# field and press Enter.
3.
The vehicle history information for the VIN you entered displays with either of
the following messages:
PRESS F7 OR F8 FOR MORE INFORMATION.
NO MORE DATA AVAILABLE FOR THIS KEY.
4.
If the VIN is not on the system, the following message displays:
NO RECORDS FOR THIS KEY ON DATABASE.
How to Transfer Information to Another Screen from VT
1.
In the FUNCTION field, type the code for the screen to which you want to
transfer information.
2.
Move the cursor to the line of title or registration information you want to
transfer.
3.
Press F4 to transfer this information to the desired screen.
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How to Screen Hop from VT to Another Screen
1.
In the FUNCTION field, type the code for the screen to which you want to
transfer information.
2.
Press F6 to transfer this information to the desired screen.
Note: When you transfer the VIN for a historical registration from VT to another
screen and press F4, historical data displays. If you press F6, current owner
information for that registration number displays.
How to Transfer Information to the VT Screen
To transfer the VIN number/owner information to VT from another screen, enter VT in
the FUNCTION field and press F6. If you are on an inquiry or scroll screen where the
VIN is not a key field, cursor select to the VIN and press F4.
How to Return to the VT Screen
To display the original page of the VT screen you transferred information from, change
the FUNCTION to VT and press F11.
The F11 key will not work when transferring information from VT to another scroll
screen.
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9
The R1C Screen
About This Screen
Use the Lessee Information (R1C) screen to inquire about a vehicle’s lessee information,
including their name, address, and license number. This screen also includes insurance
and registration information.
To display lessee information on this screen, you must enter the plate type and the
registration number.
Note: This screen is used only as an inquiry screen for outside Registry users. The
other action codes displayed are for Registry personnel use only.
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The R1C Screen
Field Descriptions
Function
Enter the function code R1C (R, one, C) and press Enter to
display the Lessee Information screen.
Action CD
I (Inquiry) automatically appears in this field. The other codes do
not apply at this time.
Plt Typ
Enter the plate type code that corresponds to the type of
registration you are inquiring about. This field is required, when
you enter a registration number. For a complete list of plate type
codes, see Appendix A.
Reg#
Enter the registration number of the plate you are inquiring about.
This field is used in conjunction with the PLT TYP field above.
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Clr
You may enter the color code of the plate for which you are
inquiring. This is not a required field, but may be helpful to define
specific registrations in plate series that have undergone a color
conversion. Valid colors are:
Color Code
Color
R
Red
G
Green
Y
Yellow
B
Blue
A
Authority
S
State
M
Municipal
V
Variable
After you enter the information in the required fields and press
Enter, the following fields display with data, if applicable.
VIN#
Displays the vehicle identification number.
Lessee Lic #1
Displays the lessee’s license number. If the lessee is a
corporation/company, a license number does not display.
If the customer did not provide a license number at the time of
registration, this field displays a system-generated X number (for
example, X12345678).
St
Displays the state in which the lessee is licensed.
Fid#
Displays the FID or EIN number of the corporation/company that
leases the vehicle.
Lessee Lic #2
Displays the second lessee’s license number, if applicable.
St
Displays the state in which the lessee is licensed.
Lessee
Name1
Displays the primary lessee’s last name, first name, and
middle name (LIC #1). If the lessee is a junior, senior, etc., this
displays in the middle initial field.
DOB
Displays the primary lessee’s date-of-birth (MM/DD/YYYY).
Individuals with an X number may display a date-of-birth of
01/01/1901.
Lessee Name2
Displays the second lessee’s last name, first name, and middle
name of the second owner (LIC #2). If the lessee is a junior,
senior, etc., this displays in the middle initial field.
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DOB
Displays the second lessee’s date-of-birth (MM/DD/YYYY).
Individuals with an X number may display a date-of-birth of
01/01/1901.
Lessee Corp
Displays the name of the corporation/company identified by the
number in the FID# field.
Mail Addr
Displays the corporate lessee’s or the primary lessee’s mailing
address (street name or P.O. box).
City
Displays the mailing address city or town name.
ST
Displays the mailing address state name.
Zip
Displays the mailing address zip code.
Bld/Apt
Displays the mailing address building or apartment number, if
applicable.
Resi Addr
Displays the residential street address of the primary lessee if it is
different than the mailing address. This field is not used for
corporations/companies.
City
Displays the residential city of the primary owner, if it is different
than the mailing address.
ST
Displays the residential address state name.
Zip
Displays the residential address zip code.
Bldg/Apt
Displays the residential address building or apartment number, if
applicable.
Garage
Displays the name of the city/town where the vehicle is garaged.
This is the lessee’s residential city, if the lessee is an individual, or
the garage code, if the lessee is a corporation. If a residential
address does not exist, system defaults to the mail address city.
Year
Displays the vehicle's year.
Make
Displays the vehicle's make.
Model
Displays the vehicle's model type.
Model#
Displays the vehicle's model number, if applicable.
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Body Style
Displays the body style of the vehicle. For a complete list of body
styles, see Appendix B.
Color
Displays the color(s) of the vehicle.
Cyl
Displays the number of cylinders in the engine of the vehicle, if
applicable (for example, 4, 5, 6, 8, or RO for Rotary).
Pass
Displays the maximum number of passengers the vehicle can
transport.
Doors
Displays the number of doors on the vehicle.
Tran
Displays a code to indicate the type of transmission in the vehicle:
A (automatic) or M (manual).
Motor Pwr
Displays a code to indicate the type of fuel used in the vehicle: E
(electric), G (gas), D (diesel), P (propane), B (Electric and Gas
Hybrid), or C (Gasoline engine that can be easily converted to
natural gas, propane, etc.)
Bus
Displays a code to indicate the type of bus, if applicable. Valid
codes are:
Code
Bus Type
D
Department of Public Utilities
R
Regular
P
Pupil
S
School Bus
V
Van Pool
Seats
Displays the number of seats in the vehicle if one of the following
plate types was entered:
Bus
School Bus
School Pupil Transport
Van Pool
Limo
Wgt
Displays the weight of the vehicle in pounds if one of the
following plate types was entered:
Commercial
Trailer
Sym
Displays the Massachusetts insurance symbol code of the vehicle.
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PR
Displays a code to indicate the type of passive restraints the
vehicle is equipped with, if applicable.
Code
A
B
C
D
E
F
K
M
P
S
Restraint Type
Active (manual on both sides)
Driver side air bag, passenger side unknown
Air bags both sides, seat belt system unknown
Driver side air bag, passenger side automatic seat
belts
Air bags on both sides, manual seat belt system
Air bags on both sides, automatic seat belt system
Dual Airbags Front and Sides / Active Belts
Driver side air bag, passenger side manual seat belts
Passive (automatic on both sides)
Unknown
CSV
Displays a code to indicate if the vehicle is classified as a
commonly stolen vehicle: Y = Yes, N = No, M = Maybe.
INS Verification
Used for RMV processing purposes only.
Reg Eff Dt
Displays the date the registration became effective
(MM/DD/YYYY).
Ins Typ
Displays the type of insurance. P indicates the type is a private
passenger; C indicates that the type is commercial.
Ins Co
Displays the three-digit code of the insurance company that the
vehicle is covered under.
Reg Exp Dt
Displays the date the registration expires (MM/YYYY).
Lessee Change Dt Displays the date on which the lease changed.
Eff Dt
Displays the date on which the date of the lease went into effect.
End Dt
Displays the date on which the lease ends.
Owner Name
Displays the owner of the vehicle.
Mail Addr
Displays the mailing address of the owner of the vehicle, including
City, State, Zip Code, and Building or Apartment.
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Procedures
How to Inquire on Lessee Information
1.
Enter R1C (R, one, C) in the FUNCTION field and press Enter to display the
R1C screen. The following message displays:
PLEASE ENTER ACTION CODE AND REGISTRATION INFO
Note that you can only use this screen for inquiry purposes. The system
automatically enters the action code I (Inquiry) in the ACTION CD field.
2.
Enter the appropriate information in the PLT TYPE and REG fields, and press
Enter.
3.
The system displays the lessee information for the registration that you entered.
When no information is available, the following message displays:
NO LESSEE FOUND FOR THIS REGISTRATION
When the Registration Number is not Known
1.
In the FUNCTION field, type URSN and press Enter. The following message
appears:
PLEASE ENTER KEYS
2.
To obtain the customer's registration information, key in the customer's last name,
first name, middle initial, and date of birth (if available). Press Enter.
3.
Change the function code to R1C.
4.
Using the arrow key, move the cursor to the desired record and press F4 to bring
the record to the R1C screen.
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Common Messages
Below are common messages that you may see while using this screen.
INQUIRY PROCESS COMPLETE
This message indicates that the specific information that you requested for the customer
has been displayed.
PLATE TYPE/REG#/COLOR HIGHLIGHTED IS INVALID
This message indicates that you entered incomplete or incorrect information. PLT TYPE
and REG# are required fields.
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The RBS Screen
About This Screen
Use the Registration Bank Scroll (RBS) screen to display address information for a
lienholder or bank. This is an inquiry screen only.
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The RBS Screen
Field Descriptions
Function
Enter the function code RBS and press Enter to display the
Registration Bank Scroll screen.
MSG
Displays system-generated messages.
Lienholder
Type/Code
Enter the one-character lienholder type: I for individual, C for
corporate, or leave blank. Then enter the five-digit lienholder
code.
Lienholder Name
Enter the name of the lienholder
City
To limit your search, you can enter the city of the lienholder.
State
To limit your search, you can enter the state of the lienholder.
Zip
To limit your search, you can enter the zip code of the lienholder.
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If the system finds records that match the information you entered, it displays information
in the following fields:
Ty/Code/Elt
Displays the lienholder type and code. It also indicates whether an
electronic lien has been placed on the lienholder. Records are listed
numerically by code.
Lienholder Name
Displays the name of the lienholder.
Street /Address
Displays the address of the lienholder.
City
Displays the city of the lienholder.
Procedures
How to Inquire on Lienholder Information
1.
Enter RBS in the FUNCTION field and press Enter to display the RBS screen.
The following message displays:
PLEASE ENTER KEYS
2.
Enter the appropriate information in the LIENHOLDER TYPE/CODE and the
LIENHOLDER NAME fields and press Enter.
If the system finds records that match the information you entered, it displays those
records numerically by code.
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11
The RNF Screen
About This Screen
Use the Corporate Scroll by FID (RNF) screen to display name and address information
for a particular FID/EIN number. An FID search may result in one or more addresses (or
branches) for a particular company.
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The RNF Screen
Field Descriptions
Function
Enter the function code RNF and press Enter to display the
Corporate Scroll by FID screen.
MSG
Displays system-generated messages.
FID#
Enter the FID number for the company name and address
information that you want to display.
Zip Code
To limit your search, you can enter the zip code of the company.
If the system finds records that match the FID number you entered, it displays
information in the following fields:
Company Name
Displays the name of the company.
Stat
Displays the status of the record (Curr = Current).
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Street
Displays the street portion of the address.
State
Displays the state portion of the address.
Zip Code
Displays the zip code portion of the address.
Procedures
How to Inquire by FID/EIN Number
1.
Enter RNF in the FUNCTION field and press Enter to display the RNF screen.
The following message displays:
PLEASE ENTER KEYS
2.
Enter the company's FID/EIN number in the FID# field. If you want to narrow
your search, you can also enter the zip code in the ZIP CODE field. Press Enter.
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COR Screens
About These Screens
Use the Cash Obligation Resolution (COR and COR1) screens to display a more
complete description of a customer's registration status and obligations.
The COR screen displays information on owner, registration status, and total dollar
amount due. Once you have determined that you have the correct customer, you can press
F9 to go to the COR1 screen.
The COR1 screen itemizes these obligations and statuses, and lists blocking actions,
revocation actions, suspension actions, nonrenew actions, CMVI citations, amounts
owed, and reinstatement fees.
These screens are inquiry only.
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The COR Screen
Field Descriptions
Function
Enter the function code COR and press Enter to display the Cash
Obligation Resolution screen.
Msg
Displays system-generated messages.
Plt Typ
Enter the plate type code. For a complete list of plate type codes,
refer to Appendix A.
Reg#
Enter the registration number.
Clr
Enter the color code of the plate, if known.
After you enter information in the above fields and press Enter, the system enters the
appropriate information in the following fields, if applicable.
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Lic#
Reserved for future use.
Lic #1
Displays the driver's license for owner one.
Lic #2
Displays the driver's license for owner two, if applicable.
FID#
Displays the FID number for the corporation, if applicable.
Owner 1 Name
Displays the name of owner one.
DOB
Displays the date of birth for owner one.
Owner 2 Name
Displays the name of owner two, if applicable.
DOB
Displays the date of birth for owner two.
Corp/Co Name
Displays the name of the company that owns the vehicle.
Lessee Lic#
Displays the license number of the lessee.
Fid#
Displays the FID number of the lessee.
Lessee Name
Displays the name of the lessee.
DOB
Displays the date of birth for lessee.
Lessee Corp
Displays the name of the lessee corporation.
Reg Status-Dt
Displays the status of the registration and the date the registration
status took effect.
Reg Efft Dt
Displays the effective date of the registration.
Reg Exp Dt
Displays the expiration date of the registration.
Total Fees
Displays the total amount that the customer owes.
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The COR1 Screen
Note: The COR1 Screen can only be accessed by carrying information over from the
COR Screen. The information in this example has been taken from a training exercise.
Field Descriptions
Function
Displays the code COR1.
Msg
Displays system-generated messages.
Pg
Displays the page number.
Plt Typ
Displays the plate type code.
Reg#
Displays the registration number.
Clr
Displays the color code of the plate.
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Lic#
Displays the license number.
Total Fees
Displays the total amount that the customer owes.
Action/Offense
Displays outstanding obligations, listed in groups. Groups are
listed in the following order: Revocations, Suspensions, Criminal
Citations, CMV1 Citations, and Non-Renew. Within each group,
actions and offenses are listed by date, with the oldest
action/offense listed first.
Eff Dt
Displays the effective date of the action.
Amount
Displays the fee for the original citation or bad payment.
Fees
Displays any additional fees, such as late or release fees for
citations.
Subtotal
Displays the subtotal amount for that action or obligation (the
original fee plus additional fees).
Procedures
How to Inquire on a Registration
1.
Enter COR in the FUNCTION field and press Enter to display the COR screen.
2.
Enter the appropriate information in the PLT TYP and REG# fields and press
Enter. The screen displays the registration and owner information, as well as the
registration status and total amount owed, if any.
How to Display Details of Actions/Offenses
Once you have determined that you have the correct registration using the procedure
above, press F9 to display the COR1 screen.
If more than one page exists for this customer, press F8 to go to the next page. Press F7
to go back to the previous page.
To return to the COR screen, press F9 again.
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Common Messages
Below are common messages that you may see while using this screen.
INQUIRY PROCESS COMPLETE
This message appears on the COR1 screen to indicate that all obligation information is on
one page.
USE F8 TO SEE MORE DATA FOR THIS SELECTION CHOICE.
This message appears on the COR1 screen to indicate that there are additional pages for
this screen.
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13
The RA Screen
About This Screen
The RA screen is used by the Registry of Motor Vehicles to process registration
transactions such as renewals, swaps, amendments, etc. This screen has very limited
access if you are not a Registry of Motor Vehicles employee. It is, however, available to
authorized insurance agents. The Registry of Motor Vehicles has allowed this access in
order to make it easier for your customers to do business with the Registry.
Users of the RA screen are required to follow the Driver Privacy Protection Act
(DPPA). The DPPA is a federal law that regulates the disclosure and use of personal
information contained in motor vehicle records. It restricts who can access personal
information and for what purposes. It also regulates how someone who receives this
information can use or re-disclose it.
The following is considered personal information and is protected by the DPPA:
♦ Name
♦ Address
♦ Driver's license number
♦ Social security number
♦ Photoimage
♦ Medical or disability information
Social security number, photoimage, and medical or disability information is “highly
restricted personal information” and may not be released without the notarized, written,
express consent of the person to whom it applies or by judicial order.
Agents shall make no use of the information obtained from the RMV except in
connection with their participation as an Agent approved to process RMV plate
cancellations. In no event, shall an Agent disclose or convey such information to
any third party, other than the person to whom the information pertains, without
the prior written consent of the RMV. Anyone who knowingly violates the DPPA is
subject to criminal fines.
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The RA Screen
Field Descriptions
Function
Enter the function-code RA and press Enter to display the
Registration Amend screen
Msg
Displays system generated messages.
Reg Plt Typ
Enter the plate type code that corresponds to the type of
registration you are inquiring about. This field is required when
you enter a registration number. For a compete list of plate type
codes, see Appendix A.
Reg #
Enter the registration number of the plate you are inquiring about.
This field is used in conjunction with the PLT TYP field above.
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Clr
You may enter the color code of the plate for which you are
inquiring. This is not a required field, but may be helpful to define
specific registrations in plate series that have undergone a color
conversion. Valid colors are:
Color Code
R
G
Y
B
A
S
M
V
Color
Red
Green
Yellow
Blue
Authority
State
Municipal
Variable
Title
Displays the Massachusetts title number.
VIN
Enter the vehicle identification number to inquire. This number
can contain up to 17 characters. Most passenger and commercial
vehicles since 1981 contain 17 characters. Homemade trailers
weighing over 3,000 pounds require a Massachusetts VIN. This
field is required, if you do not enter a registration or title.
New Plt Typ
RMV use only.
Reg#
RMV use only.
Clr
RMV use only.
Batch #
Displays the system-generated batch number that represents the
first transaction that combined this owner and vehicle. This
number contains information for tracking purposes.
Act Cd
Input one of the following:
Action Code
C (C19)
D (duplicate)
L (lost)
P (pltrt)
T (dp-rct)
Action Code Meaning
Cancels without plate return
Duplicate registration
Lost Plate
Cancels with plate return
Duplicate cancel receipt
Lic #1
Displays the license number of the primary owner.
Lic #2
Displays the license number of the secondary owner.
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FID#
Displays the company or corporation’s Federal Identification (FID)
number or Employer Identification Number (EIN).
Lease
If the vehicle is a lease, ‘Y’ (yes) is displayed in this field. If the
vehicle is not a lease, ‘N’ (no) is displayed in field.
Owner1 Name
Displays the primary owner’s last name, first name, and middle
name. If the owner is a junior, senior, etc., this displays in the
middle initial field.
DOB
Displays the primary owner’s date-of-birth (mm/dd/yyyy).
Individuals with an X number may display a date-of-birth of
(01/01/1901).
Owner2 Name
Displays the second owner’s last name, first name, and middle
name of the second owner. If the owner is a junior, senior, etc.,
this displays in the middle initial field.
DOB
Displays the secondary owner’s date-of-birth (mm/dd/yyyy).
Individuals with an X number may display a date-of-birth of
(01/01/1901).
Corp/Co Name
Displays the name of the corporation / company identified by the
number in the FID # field.
Mail Addr
Displays the corporate owner’s or the primary owner’s mailing
address street name or P.O. box.
City
Displays the mailing address city or town name.
St
Displays the mailing address state name.
Zip
Displays the mailing address zip code.
Bldg/Apt
Displays the mailing address building or apartment number, if
applicable.
Reg Only Mail
Displays ‘Y’ (yes) to indicate that the mail address on this record is
for this registration only. Displays ‘N’ (no) to indicate that it is
not.
Resid Addr
Displays the residential street address of the primary owner if it is
different than the mailing address. This field is not used for
corporations / companies.
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City
Displays the residential city of the primary owner, if it is different
than the mailing address.
St
Displays the residential state of the primary owner, if it is different
than the mailing address.
Zip
Displays the residential zip code of the primary owner, if it is
different than the mailing address.
Bldg/Apt
Displays the residential address building or apartment number, (if
applicable).
Year
Displays the year of the vehicle.
Make
Displays the make of the vehicle.
Model
Displays the model number of the vehicle.
Model #
Displays the model number of the vehicle.
Body Style
Displays the body style of the vehicle. For a complete list of body
styles, see Appendix B.
Color
Displays the color of the vehicle.
Cyl
Displays the number of cylinders in the engine of the vehicle, if
applicable (for example, 4,5,6,8 or RO for Rotary).
Pass
Displays the number of passengers the vehicle can transport.
Doors
Displays the number of doors on the vehicle.
Tran
Displays a code to indicate the type of transmissions in the vehicle:
A (automatic) or M (manual).
Motor Powr
Displays a code to indicate the type of fuel used in the vehicle: E
(electric), G (gas), D (diesel), P (propane), B (Electric and Gas
Hybrid), or C (Gasoline engine that can be easily converted to
natural gas, propane, etc.)
Bus
Displays a code to indicate the type of bus, if applicable.
Valid codes are:
Code
D
R
Bus Type
Department of Public Utilities
Regular
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P
S
V
Seats
Pupil
School Bus
Van Pool
Displays the number of seats in the vehicle if one of the following
plate types was entered:
Bus
School Bus
School Pupil Transport
Van Pool
Limousine
Wgt
Displays the weight of the vehicle in pounds if one of the
following plate types were entered:
Commercial
Trailer
Sym
Displays the Massachusetts insurance symbol code of the vehicle.
PR
Displays a code to indicate the type of passive restraints the
vehicle is equipped with, if applicable.
Code
A
B
C
D
E
F
K
M
P
S
Restraint Type
Active (manual or both sides)
Driver side air bag, passenger side unknown
Air bags both sides, seat belt system unknown
Driver side air bag, passenger side automatic seat belts
Air bags on both sides, manual seat belt system
Air bags on both sides, automatic seat belt system
Dual Airbags Front and Sides / Active Belts
Driver side air bag, passenger side manual seat belts
Passive (automatic on both sides)
Unknown
CSV
Displays a code to indicate if the vehicle is classified as a
commonly stolen vehicle: ‘Y’=Yes, ‘N’=No, ‘M’=Maybe
Status / Date
Displays the primary / secondary status and an associated date.
The date is the same as or beyond the original issue date of the
registration. For a complete list of status codes, see Appendix B.
Reg Exmt
Registration exempt; Displays ‘Y’ (yes) if vehicle is exempt.
Displays ‘N’ (no) if vehicle is not exempt.
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Use Tax
Vehicles weighing over 55,000 pounds must have a waiver. If a
vehicle falls into this category, ‘Y’ (yes) is displayed in this field,
if not, ‘N’ (no) is displayed.
TTL Rev
Displays ‘Y’ (yes) if there are review codes on the title. Displays
‘N’ (no) if there are no review codes on the title.
Ins Typ
Displays the type of insurance. ‘P’ indicates the type is a private
passenger; ‘C’ indicates that the type is commercial.
Ins Co
Displays the three-digit insurance company code and name.
Reg Eff Dt
Displays the date the registration became effective.
Reg Rein
Displays the date the registration was reinstated (if applicable).
Reg Exp Dt
Displays the date the registration expires.
Reg Fee
Displays the registration fee.
Pay Method
RMV use only.
Spec Plt Fee
RMV use only.
Amt Tendered
RMV use only.
Total Fees
RMV use only.
Change
RMV use only.
Type
RMV use only.
Card Number
RMV use only.
Expire Date
RMV use only.
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Procedures
Inquiring on a Registration 1. Enter RA in the FUNCTION field and press Enter to display the RA screen. The
following message displays:
ENTER PLATE TYPE AND REGISTRATION OR VIN
2. Enter the appropriate information in the REG PLT TYP, REG#, CLR, and / or
VIN # fields and press Enter.
3. The system displays the Registration Amend information for the registration that
was entered.
When no information is available, the following message displays:
REGISTRATION RECORD NOT FOUND FOR THIS KEY
When a Duplicate VIN or Registration is Entered
If you enter a duplicate registration or VIN number, the follow message displays:
DUPLICATES EXIST-PRESS ENTER TO RESOLVE
Press Enter.
The system displays the URSR or URSV screen and the duplicate registration or vehicle
identification numbers.
Move the cursor to the desired information and press F9. This redisplays the RA screen
with the selected registration or vehicle information. Processing a Plate Return
Plate return transactions are processed when customers want to cancel their registrations
by physically returning their plates. A customer’s plate return receipt will print remotely
at the RMV ITD in Chelsea and will be mailed directly to the customer’s mailing address
listed in the ALARS database.
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When customers must cancel their registrations, they may physically return their plates to
you. Agents are no longer required to return their plates at an RMV branch. Destroy the
plates you receive from customers by folding them in half or cutting them in half.
When plates are returned to you, process the plate return online by taking the following
steps.
1. 2. 3. 4. Collect the plates that are being canceled from the customer.
Access the ALARS online system and go to the RA screen. The screen message
reads ENTER REQUIRED FIELDS.
Enter the plate type and registration number of the vehicle record you want to
display and press Enter (or [Esc] [Esc] [Enter]). The desired record displays and
the screen message reads PLEASE KEY ACTION CODE - ENTER.
Verify that the record that displays is the correct record so you do not cancel the
wrong plate. In addition, verify that the address on the screen is correct by
following Driver Privacy Protection Act (DPPA) procedures.
If the address is incorrect, inform the customer that you cannot process the
plate return and that he or she must call the RMV’s Phone Center to change
his or her address. Do not process a plate return if the address in the system is
incorrect.
If the address is correct, enter a P in the Action Code field and press Enter (or
[Esc] [Esc] [Enter]). The message reads NO ERRORS FOUND PRESS F12
TO UPDATE.
5. Press the F12 key (or, if your keyboard is configured differently, [Esc] [Esc] 1, 2)
to complete the transaction and cancel the plate. The message reads POST
COMPLETE.
The next day, one receipt for the plate return prints at the remote location, the
Commonwealth’s ITD in Chelsea, and is mailed to the customer.
6. 7. 8. Explain to the customer that the RMV will mail one receipt to him or her. If the
customer wants a receipt immediately to take home, you can screen hop from the
RA screen to the RI screen using the F6 key and screen print the RI screen for
the customer. If you provide the customer with a screen print, please be sure that
it does not violate the DPPA.
Print the RI screen after processing the plate cancellation. Circle the cancel date
in the Status/Date field and forward the screen print to your “mother company”
as proof of registration cancellation.
Destroy the canceled plates by folding them in half or cutting them in half.
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Processing a Lost Plate Cancellation
You should process lost plate cancellation (C-19) transactions when customers want to
cancel their registrations but have no plates to physically turn in (e.g., their plates have
been lost or stolen). The customer no longer has to retain a copy of the C-19 affidavit.
Instead, one copy of the customer’s system-generated C-19 receipt prints remotely at the
RMV ITD in Chelsea and is mailed directly to the customer’s mailing address listed in
the ALARS database.
1. 2. 3. 4. Instruct the customer to complete a C-19 form. To ensure proper processing,
please keep a copy of the C-19 form in your customer’s file.
Access the ALARS online system and go to the RA screen. The message reads
ENTER REQUIRED FIELDS.
Enter the plate type and registration number or the VIN of the vehicle record you
want to display and press Enter (or [Esc] [Esc] [Enter]). The record displays and
the message reads PLEASE KEY ACTION CODE - ENTER.
Verify that the record that displays is the correct record so you do not cancel the
wrong plate. In addition, verify that the address on the screen is the correct one
by following DPPA procedures.
If the address is incorrect, inform the customer that you cannot process the
plate return and that he or she must call the RMV’s Phone Center to change
his or her address. Do not process a plate cancellation if the address in the
system is incorrect.
If the address is correct, enter a C in the ACTION CODE field and press Enter
(or [Esc] [Esc] [Enter]). The screen message reads NO ERRORS FOUND
PRESS F12 TO UPDATE.
5. Press the F12 key (or, if your keyboard is configured differently, [Esc] [Esc] 1, 2)
to complete the transaction and cancel the plate. The screen message reads POST
COMPLETE.
The next day, one receipt for the lost plate return cancellation prints at the remote
location, the Commonwealth’s ITD in Chelsea, and is mailed to the customer.
6. 7. Explain to the customer that one receipt will be mailed to him or her. If the
customer wants a receipt immediately, you can screen hop from the RA screen to
the RI screen using the F6 key and screen print the RI screen for the customer. If
you provide the customer with a screen print, please be sure that it does not
violate the DPPA.
Print the RI screen after processing the plate cancellation. Circle the cancel date
in the STATUS/DATE field and forward the screen print to your “mother
company” for proof of registration cancellation.
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If you cancel the wrong plate in the system, you will not be able to reactivate it. The
RMV Helpline will have to reactivate it for you. It is very important that you notify
the Helpline of the error immediately, because the plate that you mistakenly
canceled is no longer valid. The customer may unknowingly drive with the canceled
plate, which is illegal. Therefore, it is critical that you have the customer’s plate
reactivated.
For the RMV Helpline to reactivate the plate, you must neatly complete a Plate
Cancellation Error Fax sheet (see Appendix J) and fax it to the RMV Helpline at 857­
368-0819. Be sure to supply the plate number that you canceled in error. Please make
additional copies of this error fax sheet for future use.
The RMV Helpline is available from 8 a.m. to 6 p.m. Monday through Friday. Because
the Helpline receives a high volume of calls, you will not receive a follow-up phone call
stating that the plate you mistakenly canceled was reactivated. If you would like to check
to see if the Helpline has corrected your error, you can access the record on the RI
screen. If the error has not been corrected after 2 hours, please fax the information again
and note that you are making a second request for assistance.
As an insurance agent, you will not be able to process address changes. When a
customer’s address is incorrect in the RMV’s system, instruct the customer to call the
RMV’s Phone Center at 857-368-8000.
Do not process the customer’s plate cancellation if his or her address is incorrect in the
system. The U.S. Post Office does not forward the RMV’s mail. Therefore, when a
transaction is processed with the incorrect address, the canceled plate receipt is first
mailed to the wrong address, and then it is returned to the RMV.
To support the DPPA, the customer should provide you with his or her current mailing
address. For example, you should say, “Please tell me your current mailing address.” Do
not ask, “Is your correct address 100 Main Street?”
Policy Information
It is very important that you understand all RMV policies and procedures for plate return
and plate cancellation transactions. It is also important that you process plate return and
plate cancellation transactions carefully and correctly.
If a customer calls to say that he or she lost his or her receipt or never received the receipt
in the mail, first make sure that the plate was cancelled by going to the RI screen and
looking at the STATUS/DATE field. If the plate was cancelled and the customer did not
receive the receipt, refer the customer to the RMV’s Phone Center. You will not be able
to process duplicate receipts for customers.
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Remember, with this new, online system, the RMV no longer prints two plate receipts for
each customer. Tell the customer that the RMV will mail one receipt to him or her
directly and that he or she should keep the receipt for his or her records.
You must follow all rules and requirements to continue participating in this program. The
RMV will be monitoring all transactions to ensure that you remain in compliance. The
RMV can trace all transactions you process to your agent’s identification (ID) number.
Any agent with five or more errors within 30 days will lose the security needed to process
plate return and cancellation transactions.
Common Messages
ENTER PLATE TYPE AND REGISTRATION OR VIN.
This is the message that appears when first entering into the screen
PLEASE KEY ACTION CODE – ENTER
Action code field should have a value in it if changing fields on this screen.
CANNOT CHANGE VIN WITH THIS ACTION.
Changing the VIN is only allowed with appropriate action codes.
CANNOT CHANGE KEY WITH F12 UPDATE
Changing the key fields are not allowed on this screen. After entering
information in the new key fields, press Enter. This will show the information
for the registration information that was previously keyed in the new registration
fields.
NO ERRORS FOUND – PRESS F12 TO UPDATE
Press F12 to update entered information.
PLEASE CONTINUE
All information entered corrected. After hitting Enter, this message appears.
ACTION IS INVALID FOR ICO CLERK
Insurance Company clerk is not allowed to perform the action function entered.
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INSURANCE COMPANY NUMBER NOT FOUND
Insurance company entered is invalid. Enter a valid insurance company to resolve
problem
PLATE TYPE INVALID
Plate Type does not match the registration number and plate color. Enter a valid
Plate Type to resolve problem.
PLATE COLOR IS NOT VALID FOR REG NUMBER AND YEAR
Plate color does not match the registration number and year. Enter a valid
plate color to resolve problem.
REGISTRATION NUMBER NOT VALID FOR PLATE
Registration number does not match plate entered. Enter valid registration
number and plate to resolve problem.
REGISTRATION RECORD NOT FOUND FOR THIS KEY
Registration does not exist for the registration entered. Enter a valid registration
number to resolve problem
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14
The IMI Screen
About This Screen
The Inspection Maintenance History Screen (IMI Screen) is an inquiry screen that
displays safety and emissions inspection history for all Massachusetts and out-of-state
vehicles. This screen will enable you to view all of the inspection history related to either
a registration, VIN, or just simply a particular inspection.
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The IMI Screen
Field Descriptions
Plt Typ
The type of plate
For a compete list of plate type codes, see Appendix A.
Reg #
The registration number
Clr
The color of the plate
State
The state the vehicle is registered in
All
Displays the most recent inspection. This field should remain
blank (no value).
VIN
The vehicle identification number
Sticker #
The number on the inspection sticker that identifies that specific
inspection.
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Insp Date
The most recent inspection date
Year
The year of the vehicle
Make
The make of the vehicle
Model
The model of the vehicle
Reg Status
The current registration status. Both the primary and secondary
status will display here
Pending Susp?
An indicator telling whether or not the registration is pending an
inspection suspension.
Sticker #
The number on the inspection sticker that identifies that specific
inspection.
VID Transaction # For RMV use only. A unique number that identifies the
transaction.
Inspection Type
The type of inspection. One of the following types will display…
Initial
Reinspect
Waiver
Inspection Cycle
=
=
=
Initial inspection
Reinspection if vehicle previously failed
Vehicle has been approved to waive the
emissions part of the inspection
The type of test that is required. One of the following values will
display…
S
S/E
=
=
Safety test required
Safety and emissions test required
The safety part of the yearly inspection is required every year. The
emissions test is performed once every two years.
Emission Result
The result of the emission test. Values that may display are…
P
F
W
NA
Safety Result
=
=
=
=
Pass
Fail
Waiver approved
Not applicable (emissions not required for that year)
The result of the safety test. Values that may display are…
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P
F
=
=
Pass
Fail
Online/Offline
For RMV use only. Indicator as to whether the inspection was
processed while connected to ALARS, VID, or neither.
Covert Indicator
For RMV use only. An Indicator telling whether or not the
inspection was covert.
There are covert and overt audits of the inspection stations. This
field indicates whether the vehicle was part of a covert audit.
Insp Station #
The inspection station number
Insp Station Name The inspection station name
Inspector #
The inspector # of the person that conducted the inspection. This
will be a state assigned S number.
Insp Date
The date of the inspection
Insp Time
The time of the inspection
VID Posted Date
For RMV use only. The date the inspection was posted to VID
VID Posted Time
For RMV use only. The time the inspection was posted to VID
ALARS Posted Date For RMV use only. The date the inspection was posted to ALARS
ALARS Posted Time For RMV use only. The time the inspection was posted to ALARS
Plate Type
The type of plate
Reg Number
The registration number
Plate Color
The color of the plate
State
The state the vehicle is registered in
VIN
The vehicle identification number
Veh Year
The year of the vehicle
Veh Make
The make of the vehicle
Veh Model
The model of the vehicle
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Motor Power
The type of fuel that the vehicle uses
Transmission
The type of vehicle transmission
Odometer
The odometer reading at the time of the inspection
Batch #
An RMV assigned number that identifies the transaction
Reg Status
The registration status at the time of the inspection. Both primary
and secondary status will display.
Reinstated
Indicator telling whether the inspection reinstated the registration
ALARS Match
For RMV use only. An indicator to see whether the Reg and VIN
existed and/or matched on ALARS when entered by an inspection
station.
Procedures
Searching by Plate Type and Registration Number
1. Enter the information in the PLT TYP and REG # fields.
2. Verify that the plate type and registration number that display match those that you
entered.
3. Press F8 to page forward to view previous inspections for this plate type and
registration number.
Searching by VIN
1. Enter the information in the VIN field.
2. Verify that the VIN that displays matches the one that you entered.
3. Press F8 to page forward to view previous inspections for this VIN.
Searching by Sticker Number
Enter the information in the STICKER # field.
The specific inspection will display. Because the search was done for a particular
inspection, F8 is invalid.
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Section 2
License Screens
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The ULP Screen
About This Screen
The UMS Person Name Scroll (ULP) screen is an inquiry screen that provides you with
customer license information when you only have a customer’s name, and the license
and/or the social security number are unknown.
To access the ULP screen, type the function code in the FUNCTION field. This screen
also displays automatically when duplicate names and dates of birth are in the system.
This allows you to determine which name and birthdate belongs to the customer you are
processing. You can bring information from this screen to another screen (when you find
the information that belongs to your customer), or you can return from this screen to a
previous screen without bringing forth any information. Instructions on how to perform
these functions are given later in this chapter.
Wild Cards
Wildcards are characters that allow you to perform a more extensive search on the
system. For example, you may enter a partial last name followed by a wild character to
perform a more extensive search on the name entered. The two wildcard characters are
an asterisk (*) and a question mark (?). Wild characters can be entered in the last, first or
middle name fields.
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The ULP Screen
Field Descriptions
Function
Enter the function code ULP in this field and press Enter to
display the ULP screen.
Msg
Displays system-generated messages.
PG
The number of the page displayed on the screen.
Person Name L
Customer’s last name.
F
Customer’s first name.
M
Customer’s middle name or initial.
DOB
Customer’s date of birth.
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After you enter the information in the required fields and press Enter, the following
fields display with data, if applicable:
Last Name
Last name of the customer on a particular information line.
First
First name of the customer on a particular information line.
Middle
Middle name or initial of the customer on a particular information
line.
DOB
Date of birth of the customer on a particular information line.
Lic #
License number of the customer on a particular information line.
System
Refers to the codes LI or RE (See below).
Street
Street name and number of the customer on a particular
information line.
City
Massachusetts city or suburb of residence for the customer on a
particular information line.
ST
The state code of the residence for the customer on a particular
information line.
Zip Code
The zip code for the address of the customer on a particular
information line.
LI
An X in this field means the customer has information in the
license system.
RE
An X in this field means the customer has information in the
registration system.
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Procedures
How to Access License Information by Name
1.
In the FUNCTION field, type ULP and press Enter. The following message
appears:
ENTER NAME AND DATE OF BIRTH. PRESS ENTER TO BEGIN
2.
In the PERSON NAME L, F, and M fields, type the customer’s name. Only the
PERSON NAME L is required, but the more information you type, the more
accurate the search.
Note: You can access records by typing only part of a name.
3.
In the DOB field, type the customer’s date of birth and press Enter. The
following message displays:
ENTER F8 TO BEGIN SCROLL
4.
One or more sets of information with name, address, date of birth, license
number, and other pertinent license information appears on the screen. The
number of sets displayed depends on how closely you typed the customer’s name.
If you want to bring information to another screen, enter the function code of the
screen you want to display, place the cursor on the customer’s information line,
and press F4.
If you do not see the information that belongs to your customer, press F8 to go
down the list. Names are displayed in alphabetical order. If two or more names
are the same, these are listed in alphabetical order by street name.
Note: If this screen displays automatically and the names displayed are not the
ones you want, press F9 to return to the previous screen without selecting any
duplicate data.
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Common Messages
Below are some common messages that you may see while using this screen.
MAXIMUM NUMBER OF READS
The system is reading blank screens.
INVALID LAST NAME, PLEASE REENTER
INVALID FIRST NAME, PLEASE REENTER
INVALID MIDDLE NAME, PLEASE REENTER
INVALID DATE OF BIRTH, PLEASE REENTER
The above messages pertain to the customer’s name and date of birth information. You
attempted to enter the wrong format in the fields mentioned. For example, if you typed
1/1 in the DOB field, the system would return an error message, because the format for
the field is MM/DD/YYYY.
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The LI Screen
About This Screen
The License Inquiry (LI) screen allows you to inquire about a customer’s current license
information including:






License type/class/status
CDL endorsements
License issue/expiration date
Restrictions
Previous names and dates of birth
Mailing and/or residential address
These fields are described in detail starting on the next page.
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The LI Screen
Field Descriptions
Function
Enter the function code LI and press Enter to display the LI
screen.
MSG
Displays system-generated messages.
License #
Enter the customer’s license number (25 alphanumeric characters
maximum).
ST
Enter the state code if the customer does not have a Massachusetts
license number.
SS #
Users from outside of the Registry will not see this field. It is
blackened out for everyone but RMV employees. No information
can be added to this field.
Prev
Leave this field blank if the license is current. Enter an X to
indicate a previous license.
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Name L
Displays the customer’s last name.
F
Displays the customer’s first name.
M
Displays the customer’s middle name.
DOB
Displays the customer’s date of birth.
Sex
Displays M (male) or F (female).
Height
Displays the customer’s height.
Organ Donor
Displays a Y for yes or is blank (undecided or does not want to) to
indicate whether the customer wants his organs donated upon his
death.
History
Displays a Y to indicate additional history exists for the customer
or N to indicate no additional history exists. Display the LH
screen to view more history. If this field is blank, no additional
previous license information exists.
Img
Displays Y to indicate that the customer's image and signature are
stored on the system.
PDPS
Displays Y to indicate that the customer has had pointers added in
the driver pointer system.
Mail Addr
Displays the customer’s mailing address.
City
Displays the city of the mailing address.
ST
Displays the state of the mailing address.
Zip
Displays the zip code of the mailing address.
Bldg/Apt
Displays the building or apartment number of the mailing address,
if applicable.
Resid Addr
Displays the customer’s residential address if different from his
mailing address.
City
Displays the city of the residential address.
ST
Displays the state of the residential address.
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Zip
Displays the zip code of the residential address if different from
the mailing address.
Bldg/Apt
Displays the building or apartment number of the residential
address.
Driver’s Education Displays one of the following codes:
D = Completed driver’s education
S = Completed skills training
B = Completed both driver’s education and skills training
N = Neither driver’s education or skills training were completed
Military
Displays Y for yes or N for no to indicate if the customer is in the
active military.
MAB
Displays a Y for yes or N for no to indicate whether a Medical
Affairs Board review is necessary. A “D” displayed in this field
indicates the customer is deceased.
Prev Name L
Displays the customer's previous last name, if applicable.
F
Displays the customer's previous first name, if applicable.
M
Displays the customer's previous middle name, if applicable.
DOB
Displays the customer's previous date of birth, if applicable.
SELF CERT
Displays the customer’s CDL Self-Certification Category:
Non-Excepted Interstate (NI) – Customer engages in Interstate
commerce and must meet the federal DOT medical card
requirements
Excepted Interstate (EI) – Customer engages in Interstate
commerce and does not have to meet the DOT medical card
requirements
Non-Excepted Intrastate (NA) – Customer engages in Intrastate
commerce and must meet state driver qualification requirements
Excepted Intrastate (EA) - Customer engages in Intrastate
commerce and does not have to meet the DOT medical card
requirements
EXP DATE
Displays the date the CDL Self-Certification expires
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WAIVER
Displays Y for yes or N for no depending on whether the customer
obtained a CDL medical waiver
Status Lic
Displays the status of the non-commercial license with up to three
status codes; primary, secondary, and tertiary. The primary status
code defines the main status of the license and is always displayed
first. The secondary and tertiary status codes provide additional
information about the license status, and are listed after the
primary status code. (See Appendix B for a list of codes).
Status CDL
Displays the status of the commercial license. For every
commercial customer, a status will display in the license status
field (for class D) as well as in the CDL status field. (See Appendix
B for a list of codes).
If a customer with a class D and a CDL transfers his license to
another state, the license status displays as follows:
LIC: ____
CDL: CAN
Restrictions
Displays a maximum of four restrictions that will print on the
customer’s license. See Appendix B for a complete list of
restriction codes and descriptions.
Time/To
Displays the hours a customer with this restriction can operate a
motor vehicle. (For example, 7 A to 7 P indicates he/she can only
drive between the hours of 7 a.m. to 7 p.m.).
CDL
Displays the status of the CDL. The following statuses can
display:
Code
ACT
EXP
SUS
REV
CAN
DEN
Status
Active
Expired
Suspended
Revoked
Cancelled
Denied
Passenger
Restriction
Indicates whether a Junior Operator has a passenger restriction.
Placard #
Displays the number of the customer’s handicapped placard.
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Placard Type
Displays the handicapped placard type: P for permanent, D for
temporary.
Status
Displays the handicapped placard status: A for active, D for
nonactive.
Exp. Date
Displays the expiration date of the handicapped placard.
Type
Displays the code for the highest level document. More than one
code can display.
Code
L
P
Q
M
S
T
Class
Document Type
License
Permit
Liquor ID
Mass ID
School Bus
School Pupil
Displays the class code of license and/or permit the customer
holds, indicating the type of motor vehicle he may legally operate.
Code/Class
A
Any combination of vehicles with a gross combination
weight rating (GCWR) of at least 26,001 pounds, provided
the GVWR of the vehicle(s) being towed is over 10,000
pounds, except a school bus.
B
Any single vehicle with a GVWR of 26,001 or more
pounds; or any such vehicle towing a vehicle not exceeding
a GVWR of 10,000 pounds, except a school bus.
C
Any single vehicle that is under 26,001 pounds GVWR, or
any such vehicle towing a vehicle not over 10,000 pounds
GVWR or a vehicle placarded for hazardous materials or
designated to transport 16 or more people, including the
operator, except a school bus.
D
Any single vehicle or combination except: a semi-trailer
unit; truck trailer combination; tractor; truck with a GVWR
exceeding 26,000 pounds; bus; school bus.
M
A motorcycle or any motor vehicle with a seat or saddle for
the rider that is designed to travel with no more than three
wheels contacting the ground.
If the customer holds a motorcycle license in addition to his
passenger or CDL the M will display after the license class,
for example DM, AM, BM, or CM.
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Endorsements
Displays a maximum of three endorsement codes that appear on
the license. This field is used for a CDL license only.
Issue Date
Displays the month, day and year that a customer’s license, permit,
or liquor ID was issued. If there is no date in this field, but there is
a valid license, the license was issued before 1988.
Expiration Date
Displays the month, day and year that the license,
permit, Mass ID, or liquor ID expires.
Procedures
Inquiring with a Massachusetts License Number
1.
Type LI in the FUNCTION field, and press Enter to display the LI screen.
2.
Enter the customer’s Massachusetts license number in the LICENSE# field, and
press Enter. The customer’s information displays with the following message:
INQUIRY PROCESS COMPLETE.
Inquiring with an Out-of-State License Number
1.
Enter the customer’s out-of-state license number in the LICENSE# field.
2.
Enter the customer’s state code in the ST field, and press Enter. The customer’s
information displays with the following message:
INQUIRY PROCESS COMPLETE.
Inquiring with a Social Security Number
Enter the customer’s social security number in the SS# field. Press Enter. The
customer’s information will display with the following message:
INQUIRY PROCESS COMPLETE.
Inquiring with a Previous License Number
1.
Enter the customer’s license number in the LICENSE# field.
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2.
Enter an X in the previous number field. Press Enter. The customer’s
information will display with the following message:
INQUIRY PROCESS COMPLETE.
Common Messages
Below are some common messages that you may see while using this screen.
INVALID PREVIOUS INDICATOR - ENTER X
If the license number you enter is a previous one, you must type the letter X in the PREV
(previous) field.
LICENSE NUMBER OR SS NUMBER REQUIRED
To inquire on this screen, you must type the customer’s current or previous license
number, an out-of-state license number, or a social security number.
OUT OF STATE NUMBER REQUIRES STATE
If you type an out-of-state license number, you must also type the state abbreviation
(state code). Type the two-letter code into the ST (state) field.
SOCIAL SECURITY # MUST BE NUMERIC
You typed something other than numbers in the SS# field. Check the number and retype
it.
SS NUMBER INVALID
You typed a social security number that is not in ALARS. Check the number and retype
it.
STATE INVALID
The state code you typed into the ST field is not an abbreviation for a state. Check the
state and retype it.
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17
The LH Screen
About This Screen
The License History (LH) screen allows you to inquire about a customer’s license
history. It displays the following information:
¤
¤
¤
¤
¤
Current license number
Current person information
Previous names/dates of birth
Previous license numbers
States of issue for previous numbers
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The LH Screen
Field Descriptions
Function
Enter the function code LH and press Enter to display the LH
screen.
Msg
Displays system-generated messages.
License #
Enter the customer’s license number.
ST
Enter the state code, if the customer does not have a Massachusetts
license number.
Prev/Commercial
Enter X to inquire on a license record using a previous
license number, or leave blank to display current Class D licenses.
Name L, F, M
Displays the customer’s last, first, and middle names.
DOB
Displays the customer’s date of birth.
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Sex
Displays M (male) or F (female).
Height
Displays the customer’s height.
Previous Name
and DOB
Displays a maximum of three names and/or dates of birth. The
most recent displays at the top of the list.
L, F, M
Displays the previous last, first, or middle name, if the customer
changed one of those names.
DOB
If the customer changed his date of birth, the previous date of birth
displays.
Previous Lic #
Displays a maximum of seven previous license numbers for each
customer. The most recent appears at the top of the list.
Any nine-digit license number will only display as
XXXXXXXXX.
St
Displays a state for each previous license number.
Issue Date
For CDL only. Displays the month, day, and year the license was
issued.
Exp Date
For CDL only. Displays the month, day, and year when the license
expires.
RC
Displays a number code (0-8) indicating the point of origin of the
customer’s record.
Code
0
1
2
3
4
5
6
7
8
Class
Origination Point
Point of origin unknown
Merit Rating Board citation
L1 screen (License System)
CDL
NDR
SQ screen (Suspension System)
Uninsured Motorist System
Merit Rating Board fault claim
LC screen (License System)
Displays the customer’s out-of-state license class, if one was
entered on the system.
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Endorsements
For CDL only. Displays a maximum of three endorsement codes
that print on the customer’s license. (X displays if a customer has
endorsements for both hazardous materials and tank vehicles.)
Procedures
Displaying License History
Enter the customer’s current or previous license number in the LICENSE# field of the
LH screen.
If the customer has a Massachusetts license, press Enter.
If the customer has an out-of-state license, enter the code in the ST field for the state that
issued the customer’s license. Press Enter.
If the customer’s license number is not his current license, enter X in the previous field,
and press Enter.
If the customer has previous names, the screen displays a maximum of three of the
customer’s previous names and dates of birth. The screen also displays any previous
license numbers, states of issue, dates of issue, expiration dates, source codes, license
classes, and endorsements.
Common Messages
Below are some common messages that you may see while using this screen.
LIC NUMBER REQUIRED
The LICENSE# field is blank. Enter a valid license number.
STATE REQUIRED
The LICENSE# field contains an out-of-state or Canadian province license number and
the ST field is blank. Enter a valid U.S. state or Canadian province code in the ST field.
STATE CODE INVALID
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The LICENSE# field contains an out-of-state or Canadian province license number and
the ST field contains an invalid U.S. state or Canadian province code. Type a valid U.S.
state or Canadian province code in the ST field.
INVALID MASSACHUSETTS LICENSE
The LICENSE# field contains an invalid Massachusetts license number (for example, the
number exceeds nine digits or contains alpha characters). Type a valid Massachusetts
license number.
LICENSE NUMBER NOT FOUND
There is no record for the license number you entered. Go to the LP screen and type the
customer's name to display the correct license number.
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The LTH Screen
About This Screen
The License Transaction History (LTH) screen allows you to inquire about all
transactions associated with a customer’s license. For every transaction, the following
information displays:
¤
¤
¤
¤
Transaction date
Fee charged
Batch number
Transaction code and description
This screen shows you the history for all of a customer’s license and cash transactions
that includes the following information:
¤ Summarized cash records
¤ Commercial Driver License Information System (CDLIS) and National Driver
Register (NDR) BREF records
¤ Transaction codes and descriptions
¤ Changes made on the LC screen (REGISTRY ONLY SCREEN)
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The LTH Screen
Field Descriptions
Function
Enter the function code LTH in this field.
MSG
Displays system-generated message.
License #
Enter the customer’s license number (25 alphanumeric characters
maximum).
ST
Enter the state code if the customer does not have a Massachusetts
license number.
SS #
Users from outside of the Registry will not see this field. It is
blackened out for everyone but RMV employees. No information
can be added to this field.
Name L, F, M
Displays the customer’s last, first, and middle names.
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DOB
Displays the customer’s date of birth (MMDDYYYY).
Sex
Displays M (male) or F (female).
Height
Displays the customer’s height.
Records
Indicates the number of BREF records associated with the
customer’s license.
Txn Date
Displays the month, day, and year the transaction occurred.
Code
Displays any codes (for example, CDLIS and NDR BREF record
codes) associated with the transaction displayed. Use these codes
to check the status of a customer’s record. NDR BREF records
give you status information on a particular NDR check. CDLIS
BREF records give you status information on a particular CDLIS
search and verify inquiry.
For a complete list of codes, see Appendix B.
Batch Number
A system-generated number representing the batch type, current
year, julian date, location (office) number, batch number, sequence
number of the batch.
Fee
The amount charged to the customer for the transaction.
Num
The record number of the transaction on that row. Displays a
maximum of 250 transactions, with the most recent one first.
Desc
A description of the transaction code on that row.
Transaction codes beginning with LC (Registry only screen) refer
to changes made on the LC screen. For a complete list of
transaction codes, see Appendix B.
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Procedures
How to Inquire About a License Transaction History
1.
Enter LTH in the FUNCTION field, and press Enter. This displays the LTH
screen.
2.
Enter the customer’s current or previous license number in the LICENSE # field,
and press Enter.
Enter the code for the state that issued the customer’s license, and press Enter.
Leave this field blank if Massachusetts issued the license.
3.
Press F8 to display the next page of records, if any. Press F7 to go back.
Common Messages
Below are some common messages you may see while using this screen.
INVALID MASS LICENSE
The number you typed is not a valid Massachusetts license. Check the number and
retype.
LICENSE INVALID
The license number you typed is not a valid license number. Check the number and
retype.
LICENSE NUMBER REQUIRED
You must enter a license number to display a customer record. Type that number in the
LICENSE# field, and press Enter.
LICENSE NUMBER NOT FOUND
The license number you typed is not in the system. Check the number and retype.
MISSING LIC NUMBER
You must enter a license number to display a customer record. Type the license number
in the LICENSE# field, and press Enter.
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19
The LN/LNO Screens
About These Screens
The License Number Scroll (LN) screen and Duplicate Out-of-State License Number
(LNO) screens allow you to confirm that a duplicate license number exists in the system
and resolve these duplicate license number situations.
The LN Screen
The LN screen displays the names of customers whose license numbers exist in duplicate
on the system.
You may access this screen directly—by entering LN in the FUNCTION field—only
through ALARS.
The LNO Screen
The Out of State License Number Scroll (LNO) screen displays the names of customers
whose out-of-state license numbers exist in duplicate on the system.
You may access this screen directly—by entering LNO in the FUNCTION field—only
through ALARS.
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The LN Screen
Field Descriptions
Note: The LNO screen is identical to the LN screen (pictured above). The only
exception is that the code LNO displays in the FUNCTION field of the LNO screen.
Function
Displays the LN or LNO code.
MSG
Displays system-generated messages.
License
Enter the customer’s license number.
LN screen only: If a license number appears in this field and the
parentheses are after the DOB field, then:
¤ the number in parentheses is the customer’s current license
number
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¤ the number in the LICENSE field is the customer’s previous
number
If no number displays in parentheses, then the number in the
License Number field is the current number.
After you enter a license number and press Enter, this screen displays the following
information:
Person's Name
Customer’s name.
DOB
Customer’s date of birth.
Mail Addr
Customer’s mailing address.
City
Customer’s city of residence.
ST
Customer’s state of residence.
Zip
Customer’s zip code.
Procedures
Resolving Duplicate License Information
1.
Type LN in the FUNCTION field, and press Enter to display the LN screen.
Type LNO in the FUNCTION field, and press Enter to display the LNO screen.
2.
Enter the customer’s license number in the LICENSE field, and press Enter.
3.
The screen displays the names of one or more customers who have the same
license number as the one you entered.
4.
To transfer a record to the previous screen, move the cursor to the customer’s
name, and press F4. The customer’s information is transferred to the previous
screen.
5.
To transfer a record to a different screen, enter the screen name in the
FUNCTION field, for example ULI. Move the cursor to the customer’s name and
press F4. The customer’s information is transferred to the screen you specified.
6.
If you do not want to transfer a record, press F9 without moving the cursor to a
customer's record. The previous screen appears.
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Common Messages
Below are some common messages that you may see while using this screen.
LICENSE NUMBER INVALID
You cannot do an inquiry on this number, since it does not correspond to the way the
system understands license numbers. Check this number and retype the correct number.
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20
The LNS Screen
About This Screen
The Social Security Number Scroll (LNS) screen allows you to display the names of
customers whose social security numbers exist in duplicate on the system and resolve
these duplicate social security number situations.
You may access this screen directly, by entering LNS in the FUNCTION field, only
through ALARS.
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The LNS Screen
Field Descriptions
Function
Displays the code LNS.
Msg
Displays system-generated messages.
Social Security
Number
Enter a social security number.
After you enter a social security number and press Enter, this screen displays the
following information:
Person's Name
Customer’s name.
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License #
Customer’s license number. If a license number appears in this
field and in parentheses after the DOB field, then:
¤ the number in parentheses is the customer’s current license
number
¤ the number in the LICENSE NUMBER field is the customer’s
previous number
If no number displays in parentheses, then the number in the
LICENSE NUMBER field is the current number.
DOB
Customer’s date of birth.
Mail Addr
Customer’s mailing address.
City
Customer’s city of residence.
ST
Customer’s state of residence.
Zip
Customer’s zip code.
Procedures
Resolving Duplicate SS# Information
1.
Type LNS in the FUNCTION field and press Enter. The LNS screen appears.
2.
Enter the customer’s social security number in the SOCIAL SECURITY
NUMBER field, and press Enter.
The LNS screen displays the names of one or more customers who have the same
social security number as the one you entered.
3.
To select a record to transfer to the previous screen, move the cursor to the
customer’s name, and press F4. The customer’s information is transferred to the
previous screen.
4.
To select a record to transfer to a different screen, enter the screen name in the
FUNCTION field, for example ULI. Then, move the cursor to the customer’s
name, and press F4. The customer’s information is transferred to the screen you
specified.
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5.
If you do not want to transfer the customer’s information, press F9 without
moving the cursor to a record. The previous screen reappears with no new
information.
Common Messages
Below are some common messages that you may see while using this screen.
END OF SET ENCOUNTERED
Indicates that you have reached the end of the list of people with the same social security
number.
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Section 3
Merit Rating
Board Screens
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21
Introduction to the Merit Rating Board
About the Motor Vehicle Insurance – Merit Rating Board
Authority
MRB SDIP Processing
The Motor Vehicle Insurance Merit Rating Board (MRB) was established by
Massachusetts General Law Chapter 6C, Section 57A. The Merit Rating Board is
responsible for administering the Safe Driver Insurance Plan (SDIP) as contained in 211
CMR 134.00 as promulgated by the Commissioner of Insurance.
Organization
The Merit Rating Board consists of three members: the Registrar of Motor Vehicles, who
serves as chairperson, the Commissioner of Insurance, and the Attorney General or his
designee. The Merit Rating Board appoints a director who is responsible for the
administrative staff.
Motor Vehicle Insurance – Merit Rating Board
Commissioner of
Insurance (Member)
Registrar of Motor
Vehicles
(Chairperson)
Attorney General’s
Designee (Member)
Merit Rating Board
Director
Administrative Staff
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Responsibilities
Motor Vehicle Violation Citations .
The MRB receives citations for motor vehicle traffic law violations from Massachusetts
police departments and Massachusetts courts and applies each citation to the specified
violator’s driving record. The MRB receives payments, hearing requests, and address
changes from violators and applies these updates to the specified violator’s driving
record.
Motor Vehicle Insurance Claims
The MRB receives a Claim Source File from an insurer, applies each claim incident on
this file to the specified person’s driving record, and returns a Claim Response File to the
insurer.
At-Fault Accident Surcharge Appeals and Vacates
The MRB receives at-fault accident surcharge appeal requests, transfers the at-fault
accident surcharge appeal requests to the Massachusetts Division of Insurance Board of
Appeals on Motor Vehicle Liability Policies and Bonds (BOA), and receives notification
from the BOA when the BOA vacates an at-fault accident surcharge.
Policy Inquiries
The MRB receives a Policy Inquiry Source File from an insurer, applies each policy
inquiry on this file to the specified person’s driving record, and returns a Policy Inquiry
Response File to the insurer. The MRB creates a notice to reinquire to an insurer for each
listed operator whose driving record has changed since the most recent policy inquiry.
Out-of-State Driving Records
The MRB receives an Out-of-State Driving Record Source File from an insurer, applies
each out-of-state incident on this file to the specified person’s driving record, and returns
an Out-of-State Driving Record Response File to the insurer.
SDIP Statistical Reporting
The MRB maintains an SDIP statistical database. This database consists of SDIP claim
and policy inquiry response records from the MRB; and statistical premium and loss
records from the designated statistical agent – Commonwealth Automobile Reinsurers
(CAR). Statistical reports are produced for the Massachusetts private passenger
automobile insurance industry. Performance reports are produced to measure the
performance of the MRB, each police department that reports citations to the MRB, each
court that reports citations to the MRB, and each insurer that reports policy inquiries and
SDIP claims to the MRB.
Information Technology
The MRB designs and operates the Safe Driver Insurance Plan computer software that
runs at the Massachusetts Information Technology Department data center. The MRB
designs and operates the personal computer software that manages electronic data
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transfers between the MRB and insurers, creates samples of daily activity for review by a
Quality Control Analyst, and produces routine customer service letters.
Customer Service
The MRB maintains a telephone and walk-in service for any customer with a question or
complaint about a driving record and corrects any error made by the MRB. The MRB
will provide to any customer a hard copy of his or her driving record for a fee.
SDIP On-Line Service
The MRB maintains computer software for the computer screens used by authorized
insurance companies and agents to view the driving records maintained by the MRB.
This service is available through the Massachusetts Registry of Motor Vehicles
Uninsured Motorist System. The MRB keeps a history of all transactions performed by
insurance companies and agents through this SDIP On-Line Service.
About the SDIP On-Line Service Through UMS
The Merit Rating Board developed the screens that deliver the SDIP On-Line Service
through the Registry of Motor Vehicles UMS network. Here is some general information
that will be helpful in using these screens. You will find more detailed information about
the screens in supplement chapters.
Function Codes and Screen Codes
The function codes for SDIP On-Line Service screens through UMS are UMI9, UMO,
UMA, UMC, UMVI, and UMVH.
Function Keys
Function key usage of the SDIP On-Line Service through UMS is under the control of the
UMS interface. The UMS interface returns an error message if you press a function key
that either is not available to the screen, or that is out of context. The SDIP On-Line
Service through UMS does not support secondary sessions. More information about
function keys may be found in the chapter for each screen under About this Screen and
Common Messages.
Screen Hops
Using a license number and license state code, you may change the function code and
press the F6 key to view another screen from the following screens: the Operator
Summary (UMO), the SDIP Statement Display (UMIQ), the At-Fault Insurance Claim
(UMA), the Comprehensive Insurance Claim (UMC), the Traffic Citation (UMVI)
screen, or the Traffic Citation History (UMVH) screen. More information about "screen
hops" may be found in the chapter for each screen in the About This Screen section.
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Return to UMO after Cursor Select
You must use the standard screen hop procedure to return to the Operator Summary
(UMO) Screen after cursor select to view detail for one of the summary lines. From the
UMIQ, UMA, UMC, UMVI, or UMVH detail screen, change the function code to UMO
and press the F6 key to return to UMO.
Date Fields
The SDIP On-Line Service through UMS displays date fields on all screens in
MM/DD/YYYY format to conform to UMS requirements for dates.
Location Codes
The SDIP On-Line Service through UMS displays the insurance company town code as
defined in the Massachusetts Private Passenger Statistical Plan on all screens that have
an incident location code or premium town code. This is the same town code required by
batch system inputs for the SDIP policy inquiries and SDIP claims, and the town code
required by traffic citation inputs. Vehicle registrations display the RMV garage code for
the location code on the Policy History (UPH) Screen and other screens for Registry of
Motor Vehicles policy. This RMV town code is defined in the Appendix to the UMS
User's Manual.
License Number Validation
Validation of license numbers and license state codes is under the control of the UMS
interface. The UMS interface returns an error message if a field does not conform to
UMS data requirements. Some of the license numbers and license state codes rejected as
invalid are accepted by batch system inputs for insurance company SDIP policy inquiries
and SDIP claims, and by traffic citation inputs. The database contains license records
with license numbers that are invalid according to UMS requirements. More information
about errors for these fields may be found in chapter 22, The UMI9 & UMIQ Screens,
and in chapter 23, The UMO Screen, in the Common Messages section. Instructions on
how to view a driving history record which contains an invalid license number may be
found in chapter 21, in the How to Inquire for an Operator Summary section.
SDIP Statement Screen
The SDIP Statement Display (UMIQ) provides for easy set up of the next UMI9 from the
UMIQ Screen, and allows forward and backward scrolling for multiple statement pages.
Also, UMIQ displays operator information on all statement screens for the operator.
More information about this screen may be found in chapter 22, The UMI9 & UMIQ
Screens.
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Easy Set-Up of Next UMI9 from UMIQ
The SDIP Statement Display Screen (UMIQ) has an option to return SDIP Statement
Input Data which contains the policy effective date and listed operators that appear on the
SDIP Statement Display (UMIQ). You may quickly process the next SDIP Statement for
Information Only, changing some fields without re-entry of the fields that you want to
leave the same.
Paging Between Screens
The SDIP Statement Display (UMIQ) Screen may be reviewed more easily through the
use of the scrolling function keys when there are multiple statement screens for the same
operator. For example, the F8 (scroll forward/down) can be used to quickly page forward
through the statement to display the Operator SDIP Points, Credit Code or Step on the
last statement page, and the F7 (scroll backward/up) key may be used to page back
through the statement to take another look at the incidents that were reported for the
operator. The scrolling function keys allow forward and backward paging through
statement screens for one operator at a time. When the SDIP Statement Display (UMIQ)
includes more than one operator, the system waits for your instruction that you are ready
to review the statement for the next operator. More information about how to request
statement information for the next operator may be found in the Field Descriptions
section in chapter 22.
About SDIP Information, Confidentiality, and Limited Use
The MRB’s SDIP On-Line Service shall not be used for any purpose other than motor
vehicle insurance as provided by the Merit Rating Board’s enabling legislation.
Chapter 6C, Section 57A(b) of the Massachusetts General Laws:
The plan shall include a system for the gathering and maintaining of the
information mentioned in subsection (a), operator records and histories, and other
data and for its prompt and efficient dissemination to insurance companies
making inquiry with respect to the motor vehicle accident, motor vehicle
insurance claim and motor vehicle violation record of any owner or operator
insured by or applying for insurance from any such insurer. These records and
data disseminated by the plan shall be used exclusively for motor vehicle
insurance purposes and criminal law enforcement purposes. Whoever
disseminates or uses records or data disseminated under such plan contrary to
this section shall be punished by a fine of not more than $1,000 for each
offense or by imprisonment for not more than 1 year, or both.
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Warning: Criminal Offender Information
MRB’s SDIP On-Line Service information for an operator's driving history record may
contain Criminal Offender Information (C.O.R.I.). All C.O.R.I. is subject to the
provisions of Massachusetts General Laws chapter 6, section 172 through 178, inclusive.
The use or dissemination of C.O.R.I., contained on an operator's Safe Driver Insurance
Plan Statement, should be used exclusively for the purposes of providing Massachusetts
automobile coverage.
The provisions of Massachusetts General Laws, Chapter 6, Sections 177-178 provide
that it is a criminal offense to willfully disclose to any unauthorized person or agency
any criminal offender record information. Violations are subject to a fine of no more
than five thousand dollars, or imprisonment in a jail or house of correction for not
more than one year or both for any willful disclosure to any unauthorized person or
agency any criminal offender record information or for any willful falsification of any
criminal offender record information.
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References
This section of the UMS User Manual assumes that the user of the SDIP On-Line Service
through UMS has a thorough understanding of the Safe Driver Insurance Plan Regulation
211 CMR 134.00.
Merit Rating Board Administrative Procedures
(see www.massrmv.com/mrb)
SDIP Policy Inquiries:
Appendix A: Policy Inquiry Source File Specifications
Appendix B Policy Inquiry Response File Specifications
Appendix R: Safe Driver Insurance Plan Statement
SDIP Claims
Appendix C:
Appendix D:
Appendix J:
Appendix K:
Appendix S:
SDIP Claim Source File Specifications
SDIP Claim Response File Specifications
Surcharge Code (Standard of Fault)
Reversal Reason Code
SDIP Surcharge Notice Form
SDIP Out-of-State Driving Records
Appendix L: ACD Offense (Conviction) Code
Massachusetts Private Passenger Statistical Plan
(see www.commauto.com)
Numerical List Accident Town/Premium Town
Alphabetical List Accident Town/Premium Town
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22
The UMI9 and UMIQ Screens
About These Screens
UMI9 is a function that requests Safe Driver Insurance Plan (SDIP) Statement
information in two ways. You may request an SDIP Statement for Information Only for
a specified policy effective date and listed operator(s), or you may view detail
information for an SDIP policy inquiry summary line that appears on the Merit Rating
Board - Operator Summary (UMO) Screen. This chapter describes three (3) screens: the
SDIP Statement Input (UMI9) Screen, the SDIP Statement Display (UMIQ) Screen
returned after UMI9 input, and the SDIP Statement Display (UMIQ) Screen to view an
SDIP policy inquiry on the Operator Summary (UMO) Screen. UMIQ is not a function
code. If you type UMIQ in the function code field and press the ENTER key, an error
message will be returned.
Create SDIP Statement for Information Only
The UMI9 Screen accepts input data for the SDIP Statement for Information Only (this
cannot be used in place of, or as a substitute for the authorized SDIP statement produced by
the insurer). In response to the UMI9 Screen input data, a UMIQ Screen is returned. This
Merit Rating Board - SDIP Statement Display (UMIQ) Screen contains, for the specified
policy effective date and each listed operator, the Starting Date, each surchargeable
incident used to determine the Operator SDIP Points, or a Credit Code (Excellent Driver +
99 or Excellent Driver 98). The Operator SDIP Points or Credit Code is calculated based
on the operator's driving record at a certain point in time. Changes to the operator's driving
record may result in a different Operator SDIP Points or Credit Code.
NOTE: SDIP Statement for Information Only: The statement information displayed on
the UMIQ Screen in response to UMI9 input data is for information only. It cannot be
used as a substitute for the authorized SDIP Statement produced by the insurer. It cannot
be used as an authorized SDIP Statement to inform the policyholder of any SDIP
premium increase or credit.
View Detail for SDIP Policy Inquiry on UMO
The MRB applies an authorized SDIP policy inquiry to the driving history record for all
listed operators on the ALARS database. However, this was not always the case, in prior
years under different SDIP plans an authorized policy inquiry from an insurer may or
may not be applied to the driving history of a listed operator. For example, policy
inquiries processed before 02/04/08 with effective dates on or after 01/01/2006 were not
applied to the driving history record of a listed operator on the database who received the
“Excellent Driver+ 99” Credit Code. The absence of an SDIP policy inquiry on the UMO
Screen does not necessarily mean that the operator was not listed on any automobile
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insurance policy subject to the SDIP, and the presence of an SDIP policy inquiry on the
UMO Screen does not necessarily mean that the policy was taken by the insurer, or that
the policy is in force.
You may view detail for an SDIP policy inquiry summary line that appears on the Merit
Rating Board - Operator Summary (UMO) Screen by changing the function code to
UMI9, positioning the cursor on the selected SDIP policy inquiry summary line and
pressing F4. In response to the UMI9 cursor select, a UMIQ Screen is returned. This
Merit Rating Board - SDIP Statement Display (UMIQ) Screen displays the detail
statement information reported by the MRB to the insurer on the summary line process
date. This statement detail does not include other operators on the same policy for whom
the insurer may have submitted an SDIP policy inquiry at the same time.
The data source for an SDIP policy inquiry is the MRB response to an authorized
insurance company SDIP policy inquiry. An insurer sends an electronic file of policy
inquires to the MRB Internet FTP Site. MRB downloads the file and applies the inquiries
to the specified person‟s driving history record; sends a response file to the MRB Internet
FTP Site addressed to the insurer; and applies the inquiries to the statistical record
databases maintained by the MRB.
Merit Rating Board Administrative Procedures provides procedures to insurers for
reporting SDIP policy inquiries to the MRB. (see www.massrmv.com/mrb).
Function Keys
The function keys which can be used with the UMI9 and UMIQ Screens are highlighted
below.
UMI9
UMIQ
End Session
F1 - End Session
F2 - Main Menu
Main Menu
F6 - Not available
Screen hop
F7 - Not available
Page backward (page up)
F8 - Not available
Page forward (page down)
Attempting to use any F key that is not available for the screen results in an error
message. The error message is different for each F key and the context in which you try
to use it. See Common Messages in this chapter.
From the UMIQ Screen, which contains statement information for one operator, you may
change the function code to UMO and press F6 to view the Operator Summary Screen for
the UMIQ operator. A screen hop to return to UMO from a UMIQ response to a UMI9
cursor select returns summary lines specified by the Request Code used when you
executed the UMI9 cursor select (AL or IQ); a screen hop to return to UMO from a
UMIQ response to UMI9 SDIP Statement Input Data returns summary lines specified by
Request Code = IQ. From the UMIQ Screen, you may also use F6 with a function code
change to screen hop to another screen which may be retrieved by license number and
license state code. After you have used F6 to screen hop from UMIQ, you may not return
to that UMI9 or UMIQ for the operator.
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The UMI9 Screen
Field Descriptions -
UMI9 SDIP Statement for Information Only
Function
Enter the function code "UMI9" and press Enter to display the
UMI9 screen.
MSG
A system-generated message. This field contains messages and
instructions from the system. Check this message area for
information if you receive an unexpected result.
EFF Date
Accepts the policy effective date. Use the policy effective date
you expect will be used if a policy is issued for a customer. The
policy effective date determines the SDIP Operator Points or
Credit Code calculation to be used and the beginning date of the
policy experience period. The six (6) year period which precedes
the policy effective date.
NOTE: A policy effective date before 01/01/1990 will be rejected
because the SDIP calculation procedures for policy effective years
before 01/01/1990 have been removed from the computer system.
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A policy effective date for a future year for which the Division of
Insurance has not yet released the SDIP is processed using the
current policy year's SDIP calculation procedure.
Y o u m a y e n t e r a m a x i m u m o f t e n o p e r a t o r s in the
following fields :
License Number
The driver's license number of an operator. Use the license number
exactly as it appears on the operator's driver license, even if the
license has been revoked or suspended by the RMV.
ST
The code for the U.S. state/territory code or Canadian province
which issued the operator's license. If this field is left blank, the
default is MA Massachusetts.
NOTE: Refer to Valid State, Canadian and Foreign Codes in the
Appendix to the UMS User's Manual.
Last Name
The last name of an operator. Use the operator's full last name
exactly as it appears on the operator‟s driver license; or on the birth
certificate if the operator has no driver's license.
Date Of Birth
The date of birth of an operator. Use the operator's correct date of
birth exactly as it appears on the operator‟s driver's license; or on
the birth certificate if the operator has no driver's license.
Years Of Driving
Experience
Incidents
Indicator
The years of driving experience of an operator. Use the same rules
for determining years driving experience as are currently used for
determining the Rating Class. (The Massachusetts Automobile
Private Passenger Statistical Plan defines Rating Class 10 as
"Experienced Operator - Licensed at least 6 years" in the Private
Passenger Classification Definitions). For example, an operator
who would be assigned Rating Class 10 would be assigned Years
Driving Experience equal to six. The Years Driving Experience
assigned to an operator may not exceed the number of years since
age 16.
The Out-of-State Incidents Indicator for an operator.
This Out-of-State Incidents Indicator should be determined from
answers to questions on the automobile insurance application to
indicate whether or not the operator had incidents within the sixyear period immediately preceding the policy effective date in a
state other than Massachusetts.
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Procedures
How To Create an SDIP Statement for Information Only
NOTE: If the number of characters entered is fewer than the maximum number of
characters for any field, press the TAB key to position the cursor before entering data for
the next field.
1.
In the FUNCTION field, type UMI9 and press ENTER. The following message
displays in the MSG field:
PLEASE INPUT KEY FIELDS TO PROCESS REQUEST
2.
Enter the policy effective date in the EFF DATE field MMDDYYYY with or
without slashes. Field maximum = 10 characters MM/DD/YYYY.
3.
Enter the operator's license number in the LICENSE NUMBER field left justified.
Field minimum = 5 characters; field maximum = 25 characters.
4.
Enter the U.S. state, territory or Canadian province which issued the operator's
license in the ST field.
5.
Enter the operator's last name, up to a maximum of 10 characters, in the LAST
NAME field.
6.
Enter the operator's date of birth in the DATE OF BIRTH field MMDDYYYY
with or without slashes. Field maximum = 10 characters MM/DD/YYYY.
7.
Enter the number of years of driving experience in the YEARS DRIVING
EXPERIENCE field as a two-digit field (00 - 06) or as a one-digit field (0 - 6).
8.
Enter the out-of-state incidents indicator in the INCIDENTS INDICATOR field.
Valid entries are: N=No and Y=Yes.
9.
Press ENTER.
The system returns the Merit Rating Board - SDIP Statement Display (UMIQ)
Screen for the policy effective date and operator(s) entered on the UMI9 Screen.
NOTE: For each UMI9 operator a maximum of 24 incidents are used to determine the
Operator SDIP Points or Credit Code. The incidents used are the 24 surchargeable
incidents most recently applied to one "license record" that are within the policy
experience period. Information about a UMI9 operator with multiple "license records"
follows.
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Operator With Multiple License Records
For each UMI9 operator, the surchargeable incidents used to determine the Operator
SDIP Points or Credit Code are the surchargeable incidents which have been applied to
one "license record".
If a UMI9 operator has multiple "license records" which contain the "license
number" and license state entered on the UMI9 Screen, the system returns a
special scroll screen, the MRB - Duplicate License Scroll (MRBS) Screen. All
MRBS Screen duplicate records contain the same "license number" and license
state as the UMI9 license number and license state, but not necessarily the same
last name and date of birth as the UMI9 last name and date of birth; and do not
necessarily belong to the same individual.
If a UMI9 operator has multiple "license records" which do not have the same
"license number" and license state, the system will not prompt you to select from
a scroll screen. If you wish to look for other "license records" which may have
been created for your customer, you may browse the Person Name Scroll (ULP)
to search for multiple "license records" which contain the same name - or the
same name and date of birth, as your customer.
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The UMIQ Screen – SDIP Statement for Information Only
Example UMIQ For a Policy effective on or before 12/31/2005:
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The UMIQ Screen – SDIP Statement for Information Only
Example UMIQ For a Policy effective on or after 01/01/2006 (effective 04/01/2008):
Field Descriptions
Function
The code "UMIQ" that identifies this screen.
MSG
A system-generated message. This field contains messages and
instructions from the system. Check this message area for
information if you receive an unexpected result.
Eff Date
The UMI9 input policy effective date.
Inq Type
The Information Only Inquiry Type "9".
Trans Date
The UMI9 input policy effective date.
Process Date
The UMI9 input policy process date.
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Statement for each UMI9 operator follows
License Number
The UMI9 input license number with the following exceptions:
(a)
UMI9 License State = MA
Displays the current Massachusetts driver's license number from an
RMV License Record associated with a previous license number
which exactly matches the UMI9 license number. For example, a
system assigned number beginning with "S" which is the current
license number displays when the UMI9 license number is the
social security number which is the previous license number.
(b)
UMI9 License State = MA; UMIQ License State not = MA
Displays the out-of-state license number and license state from an
Unlicensed Operator Record (this contains the actual nonMassachusetts license number and license state code) associated
with a license number from an RMV License Record which exactly
matches the UMI9 license number. This occurs only if the license
number from the RMV License Record is not a valid Massachusetts
license. (i.e., Massachusetts ID).
(c)
UMI9 License State not = MA
Displays an out-of-state license number from an Unlicensed
Operator Record with more characters than the number of
characters in the UMI9 license number. This occurs only when
Unlicensed Operator Record license state = UMI9 license state and
Unlicensed Operator Record license number matches the UMI9
license number on the first 9 characters.
NOTE: The most recent 7 previous license numbers and/or out-ofstate license numbers and license state codes from Unlicensed
Operator Records are displayed on the LH Screen for the current
license number.
ST
The UMI9 license state except as explained in (b) above.
Last Name
The UMI9 last name with the following exceptions:
Displays the current last name from the RMV license record when
the UMI9 last name matches the current last name on 3 of the first 5
characters or when the UMI9 last name matches a previous last
name on 3 of the first 5 characters. This partial match on last name
occurs only when an RMV License Record license number matches
the UMI9 license number and UMI9 license state = MA; or when
an Unlicensed Operator Record license number and license state
matches the UMI9 license number and license state.
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Date Of Birth
The UMI9 date of birth for the operator, with the following
exception:
Displays the current date of birth from the RMV license record
when the UMI9 date of birth matches the current date of birth field
on month and day, day and year, or month and year. This partial
match on date of birth occurs only when an RMV license record
license number matches the UMI9 license number and UMI9
license state = MA; or when an Unlicensed Operator Record license
number and license state matches the UMI9 license number and
license state.
Years Driving
Experience
The UMI9 years of driving experience.
Incidents
Indicator
The UMI9 out-of-state incidents indicator.
RMV License
Return Code
The RMV License Return Code. Describes the RMV License
Number and RMV License State Code.
SPACE
VALID MA LICENSE. An active Massachusetts
driver‟s license which is not revoked or suspended by
the Massachusetts Registry of Motor Vehicles (RMV);
or a Massachusetts driver‟s license expired no more
than six (6) months which is not revoked or suspended
by the Massachusetts RMV.
E
EXPIRED MA LICENSE. A Massachusetts driver‟s
license expired more than six (6) months.
N
NOT A VALID MA LICENSE. An RMV license
record which is not a Massachusetts driver‟s license
record, has no revocation action in effect by the
Massachusetts RMV. This includes a Massachusetts
learner‟s permit, a Massachusetts liquor ID or a name
and address record created by an RMV application such
as vehicle registrations. An operator with RMV
License Return Code=N is not considered a licensed
operator.
O
OUT-OF-STATE. An out-of-state driver‟s license that
is not linked to a Massachusetts driver‟s license.
R
REVOCATION BY MA RMV. An RMV license
record for which a revocation action by the
Massachusetts RMV is in effect. An operator with
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RMV License Return Code=R is not considered a
licensed operator.
S
SUSPENSION BY MA RMV. An RMV license
record for which a suspension action by the
Massachusetts RMV is in effect.
X
NO LICENSE. An operator license state code of XX
with an operator license number of NOLICENSE was
entered on the UMI9 Screen indicating that the operator
has no driver‟s license.
For Policies effective on or before 12/31/2005 the following fields will display as:
(Starting Step
Date)
Starting Step Line: Surcharge Date Column
The Starting Step (credit experience) Date contains the beginning
date of the policy experience period (six years) or a later date if the
operator has fewer than six years of driving experience. The
operator earns one credit point for each incident-free year from this
date to the policy effective date.
(Starting Step)
Starting Step Line: Value Column
The constant 15 which is the Starting Step value for all operators.
Description
Incident Line: Description Column.
The 20-character description for the surchargeable incident.
Incident Date
Incident Line: Incident Date Column
The date the surchargeable incident occurred.
Surcharge Date
Incident Line: Surcharge Date Column
The surcharge date of the surchargeable incident. This date
determines if an incident is within the policy experience period and
places an incident into 1-year periods for purposes of determining
credit points for incident-free years.
(Incident Points)
Incident Line: Value Column
The number of points for this incident. The types of surchargeable
incidents are defined in the SDIP Regulation section 134.10:
Posting of At Fault Accidents, Traffic Law Violations and Claims,
paragraph (3) Determination of Surchargeable Incident Type. The
number of points assigned to each type of surchargeable incident is
defined in section 134.15: Schedule of Surcharge Points.
(Credit Points)
Credit Points Line: Value Column
The sum of credit points earned by the operator. The assignment of
credit points is defined in the SDIP Regulation section 134.11:
Computation of Safe Driver Insurance Plan Surcharges and Credit.
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(Operator SDIP
Step)
Operator SDIP Step Line: Value Column
The operator's SDIP Step. The assignment of credit points is
defined in the SDIP Regulation section 134.12: Application of Safe
Driver Insurance Plan or Merit Rating Plan.
For Policies effective on or after 01/01/2006 the following field will display as:
(Starting Date)
Starting Date Line: Surcharge Date Column
The Starting Date contains the beginning date of the policy
experience period (six years) or a later date if the operator has
fewer than six years of driving experience.
(Starting Value)
Starting Date Line: Value Column
The constant „00‟ which is the Starting Date value for all operators.
Description
Incident Line: Description Column.
The 20-character description for the surchargeable incident.
Incident Date
Incident Line: Incident Date Column
The date the surchargeable incident occurred.
Surcharge Date
Incident Line: Surcharge Date Column
The surcharge date of the surchargeable incident. This date
determines if an incident is within the policy experience period and
places an incident into 1-year periods for purposes of determining
the Operator SDIP points or Credit Code.
(Incident Points)
Incident Line: Value Column
The number of points for this incident. The types of surchargeable
incidents are defined in the SDIP Regulation section 134.10:
Posting of At Fault Accidents, Traffic Law Violations and Claims,
paragraph (3) Determination of Surchargeable Incident Type. The
number of points assigned to each type of surchargeable incident is
defined in section 134.15: Schedule of Surcharge Points. If the
operator has no incidents reported, this field should contain “00”.
(SDIP Value)
Credit Points Line: Value Column
The Operator SDIP Points is the sum of the surcharge points for
the surchargeable incidents in the 6-year policy experience period.
If the operator is assigned to a vehicle the operator‟s SDIP Points
becomes the vehicle‟s SDIP Points. The possible values are from
00 through 45. If the operator‟s SDIP Points computed is over 45,
the Operator SDIP Points is set to 45, which is the maximum
Operator SDIP Points. As stated in SDIP Regulation section
134.12: Application of Safe Driver Insurance Plan or Merit Rating
Plan, paragraph (5a) Policy Application. The process for
assigning operators to vehicles shall be consistent with the rules
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prescribed in the approved rating manual from which the rate is
generated. See www.aib.org Massachusetts Private Passenger
Automobile Insurance Manual. If the value of Operator SDIP
Points is either 98 or 99, the SDIP Value column will be blank.
(Operator SDIP)
Operator SDIP Line: Description Column
If the value of Operator SDIP Points is from 00 through 45, the
text OPERATOR SDIP POINTS‟ is displayed here. If the value of
Operator SDIP Points is 98, the text “EXCELLENT DRIVER 98”
is displayed here. If the value of Operator SDIP Points is 99, the
text “EXCELLENT DRIVER+ 99” is displayed here. If the value
of Operator SDIP Points is either 98 or 99, the SDIP Value column
will be blank.
For policies with effective dates on or after April 1, 2008
Clean-in-Three
Clean-in-Three Line: Description Column
This line will display the text “(CLEAN-IN-THREE)” for
operators who meet the criteria for Clean-in-Three Risk according
to CAR Rule 21. For operators who do not meet these criteria, the
text “(NOT CLEAN-IN-THREE)” is displayed.
Message at the
bottom of the
screen
KEY: "F" FOR NXT OPER "C" FOR LIC# LIST "N" FOR
NEXT INQ F OPERATOR 01 OF 01
(Next Screen Code) Accepts a next screen code to specify the screen you want to be
returned when you press ENTER. The Next Screen Code contains
a value of "F" when the message is displayed from the system.
F
NXT OPER ---- Next Operator
Press ENTER to request page 01 of the statement
for the next operator if you entered multiple
operators on the UMI9 Screen. If you press
ENTER with Next Screen Code = "F" and you
entered only one operator on the UMI9 Screen, the
system leaves screen information unchanged.
If the statement for an operator requires more than
one screen, use the F8 key to scroll forward (down)
as explained in the MSG field at the top of the
screen.
C
LIC# LIST ---- License Number List
Type "C" and press ENTER to request a UMI9
Screen which contains the policy effective date and
listed operators unchanged from the UMIQ
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statement. You may quickly request another SDIP
Statement for Information Only changing some
fields without re-entry of the fields that you want to
leave the same. For example, you may change the
policy effective date and resubmit the UMI9 for the
same operator(s). Or, you may leave the policy
effective date the same and resubmit the UMI9 for
different operator(s).
N
NEXT INQ ---- Next Inquiry
Type "N" and press ENTER to request a UMI9
Screen with input fields empty and ready to accept
data.
Operator Sequence
Number
The sequence number (1 through 10) of the UMI9 operator whose
statement information appears on the screen.
Number of
Operators
The number of operators entered on the UMI9 Screen.
Procedures
How To View an SDIP Policy Inquiry from UMO
You may view an SDIP policy inquiry for any UMO summary line that contains a value
of "I" in the Type Code (field number 19). If you need to locate this Type Code on the
UMO Screen, refer to Chapter 23 UMO Screen, Field Descriptions.
1.
Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll
forward if necessary, until the SDIP policy inquiry summary line you want to
select appears on the screen.
2.
In the FUNCTION field, type UMI9, but do not press ENTER.
3.
Position the cursor on the summary line for the SDIP policy inquiry you want to
view. Now press F4.
The system returns the Merit Rating Board - SDIP Statement Display (UMIQ)
Screen for the SDIP policy inquiry summary line you selected.
4.
To return to the UMO Screen, change the function code to UMO and press F6.
Type "UMO" and press the space bar to blank out the 4th character "Q" from
UMIQ.
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NOTE: If you press F4 without the cursor positioned on a type "I" summary line; or if
you press F4 without changing the function code to UMI9, an error message will be
returned
NOTE: The UMO Request Code = IQ returns only summary lines for SDIP policy
inquiries. The 100 SDIP policy inquiries most recently applied to this driving record are
displayed in ascending sequence by policy effective date; and in descending sequence by
process date. In other words, the SDIP policy inquiry that was last applied to the
operator's driving record for a policy effective date appears first.
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The UMIQ Screen – SDIP Policy Inquiry from UMO
Example For Policies effective on or before 12/31/2005
UMIQ SDIP Policy Inquiry from UMO
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Example For Policies effective on or after 01/01/2006 (effective 04/01/2008):
Field Descriptions - UMIQ SDIP Policy Inquiry from UMO
Function
A code "UMIQ" that identifies this screen.
MSG
A system-generated message. This field contains messages and
instructions from the system. Check this message area for
information if you receive an unexpected result.
(company code)
The three-digit numeric code of the insurer that reported this SDIP
policy inquiry to the MRB from the database SDIP policy record.
Note. The SDIP policy database record is created by the first SDIP
policy inquiry or SDIP claim transaction applied to the database
for an SDIP policy, and is not updated by a subsequent transaction
for the same policy which may contain a different value for one of
the fields. An SDIP policy is defined by insurance company code,
first sixteen characters of the policy number and policy effective
date.
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(company name)
The company name associated with the company code.
(policy number)
The policy number from the database SDIP policy record.
Eff Date
The policy effective date from the database SDIP policy record.
Exp Date
The policy expiration date from the database SDIP policy record.
Inq Type
The inquiry transaction type of the authorized SDIP policy inquiry
for which an authorized SDIP Statement is reported by the MRB.
1
2
3
4
5
6
New Business
Renewal
Change Operator
Add Collision
Add PD Liability
Reinstatement
Note: Inquiry transaction type “0" (Notice to Reinquire) is created
by the MRB and sent to the insurer when the operator‟s SDIP
Points, Credit Code or Step has changed during the month from the
SDIP Points, Credit Code or Step reported on a prior inquiry and
the inquiry has at least three (3) months remaining on the policy
term.
The insurer uses the authorized SDIP Statement returned by MRB
in response to an authorized SDIP policy inquiry to assign
operators to vehicles. The insurer uses the authorized SDIP
Statement returned by MRB in response to an authorized SDIP
policy inquiry to assign operators to vehicles as required by the
SDIP Regulation section 134.12 Application of SDIP and to
produce the SDIP Statement. The insurer must send an SDIP
Statement to a policyholder with one or more vehicles not assigned
the best credit. The current version of the SDIP Statement is
contained in Merit Rating Board Administrative Procedures
Appendix R. (see www.massrmv.com/mrb)
Trans Date
The transaction effective date from the SDIP policy inquiry record.
Cov Code
The coverage code from the SDIP policy database record.
1
2
3
MKT IND
Property Damage Liability Only
Collision Only
Property Damage Liability and Collision
The market indicator from the database SDIP policy record.
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V
F
Voluntary Business
Facility (now ceded) Business
Town Code
The premium town code from the database SDIP policy record.
NOTE: Refer to Numerical List Accident Town/Premium Town in
the Massachusetts Private Passenger Statistical Plan.
Process Date
The MRB Process Date of the SDIP policy inquiry transaction.
License Number
The driver's license number of the UMO operator.
ST
The license state code of the UMO operator.
(last name)
The last name of the UMO operator.
An asterisk "*" appears in the 10th position of this last name field
if the UMO summary line deferred status (field number 23)
contains a value of "D". This value of "D" indicates that the
insurance company set the deferred operator indicator in the SDIP
policy inquiry transaction.
The deferred operator indicator is defined in Appendix A: Policy
Inquiry Source File Specifications data element definitions for the
Inquiry Record Operator Surname in Merit Rating Board
Administrative Procedures (www.massrmv.com/mrb)
The deferred operator indicator is company use information. The
MRB cannot determine whether an operator has another active
policy on which an Operator SDIP Points, Credit Code or Step has
been reported for the current policy year. The company may use
the deferred operator indicator to comply with a provision of the
SDIP. See SDIP Regulation section 134.12 Application of Safe
Driver Insurance Plan or Merit Rating Plan Application of SDIP
paragraph (5) Policy Application.
(date of birth)
The date of birth of the UMO operator.
(years of driving
experience)
The operator's years of driving experience from the SDIP policy
inquiry transaction.
(incidents indicator) The operator's Out-of-State Incidents Indicator from the SDIP
policy inquiry transaction.
(RMV license
return code)
The RMV License Return Code. Describes the RMV License
Number and RMV License State Code.
SPACE
VALID MA LICENSE. An active Massachusetts
driver‟s license which is not revoked or suspended
by the Massachusetts Registry of Motor Vehicles
(RMV); or a Massachusetts driver‟s license expired
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E
N
O
R
S
X
no more than six (6) months which is not revoked or
suspended by the Massachusetts RMV.
EXPIRED MA LICENSE. A Massachusetts
driver‟s license expired more than six (6) months.
NOT A VALID MA LICENSE. An RMV license
record which is not a Massachusetts driver‟s license
record, has no revocation action in effect by the
Massachusetts RMV. This includes a
Massachusetts learner‟s permit, a Massachusetts
liquor ID or a name and address record created by
an RMV application such as vehicle registrations.
An operator with RMV License Return Code=N is
not considered a licensed operator.
OUT-OF-STATE. An out-of-state driver‟s license
that is not linked to a Massachusetts driver‟s
license.
REVOCATION BY MA RMV. An RMV license
record for which a revocation action by the
Massachusetts RMV is in effect. An operator with
RMV License Return Code=R is not considered a
licensed operator.
SUSPENSION BY MA RMV. An RMV license
record for which a suspension action by the
Massachusetts RMV is in effect.
NO LICENSE. An operator license state code of
XX with an operator license number of
NOLICENSE was entered on the UMI9 Screen
indicating that the operator has no driver‟s license.
For Policies effective on or before 12/31/2005:
(Starting Step
Date)
Starting Step Line: Surcharge Date Column
The Starting Step (credit experience) Date contains the beginning
date of the policy experience period (six years) or a later date if the
operator has fewer than six years of driving experience. The
operator earns one credit point for each incident-free year from this
date to the policy effective date.
(Starting Step)
Starting Step Line: Value Column
The constant 15 which is the Starting Step value for all operators.
Description
Incident Line: Description Column.
The 20-character description for the surchargeable incident as
reported by the MRB in response to the SDIP policy inquiry.
Incident Date
Incident Line: Incident Date Column
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The date the surchargeable incident occurred as reported by the
MRB in response to the SDIP policy inquiry.
Surcharge Date
Incident Line: Surcharge Date Column
The surcharge date of the surchargeable incident as reported by the
MRB in response to the SDIP policy inquiry.
(Incident Points)
Incident Line: Value Column
The number of points for this incident as reported by the MRB in
response to the SDIP policy inquiry.
(Credit Points)
Credit Points Line: Value Column
The sum of credit points earned by the operator as reported by the
MRB in response to the SDIP policy inquiry.
(Operator SDIP
Step)
Operator SDIP Step Line: Value Column
The operator's SDIP Step as reported by the MRB in response to
the SDIP policy inquiry.
For Policies effective on or after 01/01/2006:
(Starting Date)
Starting Date Line: Surcharge Date Column
The Starting Date contains the beginning date of the policy
experience period (six years) or a later date if the operator has
fewer than six years of driving experience.
(Starting Date)
Starting Date Line: Value Column
The constant 00 which is the Starting Date value for all operators.
Description
Incident Line: Description Column
The 20-character description for the surchargeable incident as
reported by the MRB in response to the SDIP policy inquiry.
Incident Date
Incident Line: Incident Date Column
The date the surchargeable incident occurred as reported by the
MRB in response to the SDIP policy inquiry.
Surcharge Date
Incident Line: Surcharge Date Column
The surcharge date of the surchargeable incident as reported by the
MRB in response to the SDIP policy inquiry.
(Incident Points)
Incident Line: Value Column
The number of points for this incident as reported by the MRB in
response to the SDIP policy inquiry.
Operator SDIP
Operator SDIP Line: Value Column
The sum of the Operator SDIP Surcharge Points as reported by the
MRB in response to the SDIP policy inquiry.
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Operator SDIP
Operator SDIP Line: Description Column
If the value of Operator SDIP Points is from 00 through 45, the
text “OPERATOR SDIP POINTS” is displayed here. If the value
of Operator SDIP Points is 98, the text “EXCELLENT DRIVER
98” is displayed here. If the value of Operator SDIP Points is 99,
the text “EXCELLENT DRIVER+ 99” is displayed here. If the
value of Operator SDIP Points is either 98 or 99, the SDIP Value
column will be blank.
For policies with effective dates on or after April 1, 2008
Clean-in-Three
Clean-in-Three Line: Description Column
This line will display the text “(CLEAN-IN-THREE)” for
operators who met the criteria for Clean-in-Three Risk according
to CAR Rule 21, as reported by the MRB in response to the SDIP
policy inquiry. For operators who did not meet these criteria at the
time of the SDIP policy inquiry, the text “(NOT CLEAN-INTHREE)” is displayed.
Common Messages
Below are some common messages that you might see while using UMI9 and UMIQ
Screens. Each message is listed with a brief definition.
CURSOR PRECEDES FIRST SCROLL LINE
From the UMO Screen, you changed the function code to UMI9, and either forgot
to move the cursor, or positioned the cursor in an area above the first scroll line
on the UMO Screen, and then pressed the F4 key.
EFFECTIVE DATE OUT OF RANGE
This message is returned after the entry, on UMI9, of a policy effective date that
is too old because procedures to calculate the Operator SDIP Step rating have
been removed from the system.
EFFECTIVE DATE INVALID OR REQUIRED
This message is returned when the effective date field is the only field left blank
on the UMI9 Screen and the ENTER key is pressed.
FUNCTION NOT USER SELECTABLE
An attempt to use UMIQ as a function code results in this message.
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F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE
Incorrect use of F4, F6 or F11. From the UMI9 Screen, with function code =
UMI9, you pressed one of these function keys. Or, from the UMIQ Screen, with
function code = UMIQ, you pressed one of these function keys.
F4/F9 REQUIRES SCROLL FUNCTION
Incorrect use of F9. From the UMI9 Screen, with function code = UMI9, you
pressed this key. Or, from the UMIQ Screen, with function code = UMIQ, you
pressed this key.
F7/F8 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F7 or F8. From the UMI9 Screen, with function code = UMI9,
you pressed one of these function keys.
F9 REQUIRES USE OF PREVIOUS FUNCTION
Incorrect use of F9. From a screen other than the UMI9 Screen, you changed the
function code to UMI9 and pressed this key. NOTE: The incorrect use of this
function key sometimes results in an unexpected function code change.
F11 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F11. From a screen other than the UMI9 Screen, you changed
the function code to UMI9 and pressed this key.
INVALID MASS LICENSE
The highlighted UMI9 license number with UMI9 license state = MA does not
correspond to the way the system understands Massachusetts license numbers.
INVALID YEARS DRIVING EXPERIENCE
The highlighted UMI9 years driving experience field is blank; is not a value
between zero and six; or the years driving experience exceeds the number of years
since age 16.
INCIDENTS INDICATOR INVALID
The highlighted UMI9 incidents indicator field is blank or is not a “N,” “Y,” or
“A.”
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KEY NOT SUPPORTED IN THIS CONTEXT
Incorrect use of F3, F5 or F10. From the UMI9 Screen, with function code =
UMI9 you pressed one of these function keys. Or, from the UMIQ Screen, with
function code = UMIQ you pressed one of these function keys.
LICENSE INVALID
The highlighted UMI9 license number does not correspond to the way the system
understands license numbers.
OPERATOR NUMBER INVALID OR REQUIRED
This message is returned after the ENTER key was pressed to process a UMI9
before listed operators had been entered.
NO REFERENCE-DATA AVAILABLE FOR F3
Incorrect use of F3. From a screen other than the UMI9 Screen, you changed the
function code to UMI9, and pressed the F3 key.
OPERATOR NAME/LICENSE MISMATCH
The highlighted UMI9 license number does not match the current name on the
RMV License Record or any previous name from Previous Name Records.
NO PERSON RECORD FOUND FOR LICENSE ENTERED
For the highlighted UMI9 operator license number with UMI9 license state =
MA, there is no record on the RMV License Records. NOTE: A UMI9 operator
with a non-Massachusetts license number not found on the RMV License Records
receives a valid Operator SDIP response.
OPERATOR NAME INVALID OR REQUIRED
This message is returned when only the last name field is left blank on the UMI9
Screen and the ENTER key is pressed.
OPERATOR DOB INVALID OR REQUIRED
This message is returned when only the last name field is left blank on the UMI9
Screen and the ENTER key is pressed.
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PLEASE INPUT KEY FIELDS TO PROCESS REQUEST
This message is returned (a) normally with an empty UMI9 Screen; and after (b)
incorrect use of ENTER key. An example: From the UMO Screen, you changed
the function code to UMI9, positioned the cursor on an SDIP policy inquiry
summary line and pressed the ENTER key. The system returned an empty UMI9
Screen with this message. Since you cannot retrieve an SDIP policy inquiry on a
person's driving record this way, start again from the UMO Screen and cursor
select the summary line correctly.
PRESS F8 TO SCROLL DOWN; PRESS F7 TO SCROLL UP
The statement information for an operator cannot fit on one screen. If you press
F7 while you are on the first page for an operator, the system does not change the
screen. If you press F8 while you are on the last page for an operator, the system
returns the first page for the same operator.
REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION
The requested screen, UMI9 can accommodate selection, but you positioned the
cursor on a summary line that is not an SDIP policy inquiry, or on an empty area
below the last summary line and pressed F4, which makes the UMI9 request
invalid.
STATE INVALID
The highlighted UMI9 operator license state is not a valid state code. Values XT
(temporary license) and XP (permit) are rejected with this message. Enter license
state = MA for a temporary license or permit issued by the Massachusetts
Registry of Motor Vehicles.
UNKNOWN FUNCTION
This message is returned when any function code is requested that is not defined
to the system. You may have forgotten to space out the "Q" when you tried to
return to UMO from the UMIQ Screen.
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23
The UMO Screen
About This Screen
UMO is a screen that contains summary information of driving records maintained by the
Merit Rating Board (MRB) for the Safe Driver Insurance Plan (SDIP). These driving
records contain at-fault insurance claims, comprehensive insurance claims, traffic
citations, out-of-state incidents, and insurance company SDIP policy inquiries. The Merit
Rating Board - Operator Summary (UMO) Screen may be requested by typing a person's
driver's license number, license state code, and a Request Code to specify the types of
summary lines. The system returns the person's name and address, date of birth, and the
requested summary lines for at-fault insurance claims, comprehensive insurance claims,
traffic citations, out-of-state incidents, and/or insurance company SDIP policy inquiries
on the person's record.
From the UMO Screen, you may view detail information for a selected summary line by
entering the appropriate function code, positioning the cursor on the summary line you
want to view, and then pressing F4. Each type of summary line requires a different
function code and returns a different screen. For each type of summary line, step-by-step
instructions for how to view detail information are contained in the following chapters:
Type "A" at-fault insurance claim - UMA Screen
Type "C" comprehensive insurance claim - UMC Screen
Type "V" traffic citation - UMVI Screen
Type "I" SDIP policy inquiry - UMI9 & UMIQ Screens
Type "O" out-of-state incident - None
The UMO summary line field descriptions are brief. More detailed field descriptions
may be found in the chapter for each detail screen. A one-page table, Operator Summary
Line Data by Type of Summary Line, may be found in Appendix D.
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Function Keys
The function keys that can be used with the UMO Screen are highlighted below.
F1
F2
F4
F6
F7
F8
End Session
Main Menu
Select a summary line to view detail
Screen hop
Page backward
Page forward
To view detail for a summary line, you must change the function code from UMO to the
correct function code for the type of summary line, position the cursor on the requested
summary line, and press F4. The function code for each type of summary line is
highlighted in references to the chapter for each type of summary line above in About
This Screen.
From the UMO Screen, you may use F6 with a function code change to screen hop to
another screen which may be retrieved by license number and license state code. For
example, change the function code to LI and press F6 to view the License Inquiry Screen
for the UMO operator. From the License Inquiry Screen, you may use F6 again to
request another screen, such as the License History Inquiry (LH) Screen, or you may
return to the UMO Screen.
Attempting to use any key that is not available for the screen results in an error message.
The error message is different for each key and the context in which you try to use it. See
Common Messages later in this chapter.
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The UMO Screen
Field Descriptions
Function
Enter the function code UMO and press Enter to display the UMO
screen.
MSG
Displays system generated messages.
Key: License
Accepts license number input and displays this input license
number on the response screen with the following exceptions:
UMO License State = MA
Displays the current Massachusetts driver's license number from
an RMV License Record associated with a previous license
number, which exactly matches the UMO license number. For
example, a system assigned number beginning with "S" which is
the current license number displays when the UMO license number
is the social security number which is the previous license number.
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UMO License State not = MA
Displays an out-of-state license number from an Unlicensed
Operator Record with more characters than the number of
characters in the UMO input license number. This occurs only
when Unlicensed Operator Record License Record license date =
UMO license state and Unlicensed Operator Record license
number matches the UMO license number on the first 9 characters.
An Unlicensed Operator Record contains the actual nonMassachusetts license number and license state code. This record
is described in the MRBS Screen chapter of this manual.
NOTE: The most recent 7 previous license numbers from Previous
Number Records and/or out-of-state license numbers and license
state codes from Unlicensed Operator Records are displayed on the
LH Screen for the current license number. See chapter on the LH
Screen.
ST
Accepts the two-character code for the U.S. state/territory or
Canadian province which issued the operator's driver's license and
displays the code on the response screen except as explained
above.
If this field is left blank, the default is MA for Massachusetts.
NOTE: Refer to Valid State, Canadian, and Foreign Codes in the
Appendix.
Request
Accepts a request code for the summary lines you want to see.
AF: At-fault insurance claims only. Includes a property damage,
collision, bodily injury, or personal injury loss type for the same
incident date and location. Includes reversed at-fault loss types.
CI: Violations only. All violations for the same citation number
(written on one citation document) and all violations on a reversed
citation.
CP: Comprehensive insurance claims only. Includes all
comprehensive loss types for the same incident date and location.
Includes reversed comprehensive loss types.
IQ: SDIP policy inquiries only.
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SU: Surchargeable Incidents subject to the SDIP. One summary
line for each at-fault incident, each traffic citation with at least one
violation, and each out-of-state incident subject to the SDIP. For a
Multiple Surcharged Incident, one summary line for the most
serious (the violation or the at-fault incident - whichever has the
highest number of surcharge points).
The definition of an at-fault incident may be found in the UMA
Screen chapter.
For more information on multiple surcharged incidents, see SDIP
Regulation section 134.10: Posting of At Fault Accidents, Traffic
Law Violations and Claims paragraphs (3) Determination of the
Surchargeable Incident Type and (6) Multiple Incidents; also
section 134.15: Schedule of Surcharge Points.
AL: All Except Administrative. One summary line for each SDIP
policy inquiry, each at-fault incident, each comprehensive incident,
each traffic citation, including each erroneous citation, each
incomplete citation, each CMVI traffic citation payment skeleton,
and each out-of-state incident. No reversed types of loss, reversed
violations, or reversed out-of-state incidents.
The definition of an incomplete citation may be found in the
UMVI Screen chapter. A CMVI traffic citation payment skeleton
is a type of incomplete citation.
AD: Administrative Summary Lines. For MRB use only.
Name (L)
The operator's current last name from the RMV License Record.
Accepts last name input when UMO License = NOLICENSE and
UMO State = XX.
F
The operator's first name from the RMV License Record.
M
The operator's middle initial from the RMV License Record.
DOB
The operator's date of birth from the RMV License Record.
Accepts date of birth input (format = MMDDYYYY or
MM/DD/YYYY) when UMO License = NOLICENSE and UMO
State = XX.
Address
The operator's mailing street address from the RMV License
Record. This field contains a street number and name, post office
box number, or a rural route (RFD or RR).
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City
The operator's mailing address city from the RMV License Record.
If the Mailing Address State = MA, this field contains a
Massachusetts city or suburb name.
ST
The operator's mailing address state abbreviation from the RMV
License Record.
ZIP
The operator's mailing address ZIP code from the RMV License
Record.
Bldg/apt
The operator's mailing address building or apartment number.
Summary Line Descriptions for At-Fault Insurance Claim
CO
The three-digit code for the insurance company that paid this
claim.
Claim Number
The claim number from the at-fault insurance claim record.
Incident
The date the accident occurred.
LOC
The three-digit insurance company town code which indicates the
location of the accident.
T (type of
summary line)
Always contains the value of "A."
Description
A description for the loss type and the cumulative loss amount.
Surchrge
The notice date.
Surcharge Code
The Surcharge Code (Board of Appeal Standard of Fault).
S (status)
The status of the type of loss on this summary line.
A = Active
N = Not Active
R = Reversed
P = Paid under the Merit Rating Plan
Process
The date the at-fault loss type was first posted.
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Summary Line Descriptions for Comprehensive Insurance Claim
CO
The three-digit code for the insurance company that paid this
claim.
Claim Number
The claim number from the comprehensive insurance claim record.
Incident
The date the claim incident occurred.
LOC
The three-digit insurance company town code which indicates the
location of the claim incident.
T(type of
summary line)
Always contains a value of "C."
Description
A description for the loss type and the cumulative loss amount.
Payment Date
The payment date.
S (status)
The status of the comprehensive type of loss on this summary line.
A = Active
N = Not Active
R = Reversed
Process
The date the comprehensive loss type was first posted.
Summary Line Descriptions for Traffic Citation
CO
Identifies a Massachusetts court or police department.
Citation Number
The citation number.
Incident
The date the traffic violation occurred.
LOC
The three-digit insurance company town code which indicates the
location where the violation occurred.
T (type of
summary line)
Always contains a value of "V."
Description
A twenty-character description for the traffic violation.
Surchrge
The judgment date.
Judgment Code
A one or two-character judgment code.
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S (status)
The status of the violation displayed on this summary line.
A = Active
N = Not Active
R = Reversed
S = Error
P = Paid under the Merit Rating Plan
Process
The date the traffic citation was first posted. This date remains
with the citation when an MV1 transaction moves the citation to
another driving record.
Summary Line Descriptions for Out-of-State Incident
CO
The three-digit code for the insurance company that reported the
out-of-state traffic violation or out-of-state at-fault accident claim
to the MRB: “001" for a “converted” out-of-state traffic violation,
or “000" for an out-of-state traffic violation added to the database
by the RMV.
Policy Number
For an out-of-state incident reported to the MRB by an insurance
company, the policy number is contained in the input transaction
received from the insurance company. For an out-of-state
violation added to the database by the RMV, the locator reference
number from the reporting states files (may be blank). For a
“converted” out-of-state violation, “CONV-” followed by a system
assigned citation number.
Incident
The date the out-of-state traffic violation or out-of-state at-fault
accident claim occurred.
LOC
The two-character code of the U.S. state/territory or Canadian
province where the out-of-state traffic violation or out-of-state atfault accident occurred. This field may also contain “FR” if the
out-of-state incident occurred in a foreign country.
NOTE: Refer to Valid State, Canadian, and Foreign Codes in the
Appendix.
T (type of
summary line)
Always contains a value of "O."
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Description
A twenty-character description for the out-of-state traffic violation.
Minor Traffic Non-MA when the value in field 22 = OS2, OOS
At-Fault Minor when the value in field 22 = AF3, or OOS At-fault
Major when the value in field 22 = AF4.
Surchrge
The conviction date for an out-of-state traffic violation or
surcharge date for an out-of-state at-fault accident claim with an
ACD Code of AF3 or AF4.
Judgment Code
The ACD Code for the out-of-state traffic violation. OS2 when the
description in field 20 = Minor Traffic Non-MA, AF3 when the
description in field 20 = OOS At-Fault Minor, or AF4 when the
description in field 20 = OOS At-Fault Major.
NOTE: Refer to Appendix L: ACD Offense (Conviction) Code
Detail List in the Merit Rating Board Administrative Procedures.
(see www.massrmv.com/mrb)
S (status)
Blank.
Process
The date the out-of-state incident was first applied to the database.
Summary Line Descriptions for SDIP Policy Inquiry
CO
The three-digit code for the insurance company that submitted the
SDIP policy inquiry record.
Policy Number
The policy number.
Policy Effective
Date
The policy effective date.
Premium Town
The three-digit insurance company town code which indicates the
premium town code.
T (type of
summary line)
Always contains a value of "I."
Description
A description for the SDIP policy inquiry transaction inquiry type.
Transaction
Effective Date
The transaction effective date from the SDIP policy inquiry
record.
Operator
SDIP
The Operator SDIP Points, Credit Code or Step reported for this
operator in response to this SDIP policy inquiry on the summary
line process date.
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S (deferred
status)
Indicates the operator's deferred status from the SDIP policy
inquiry transaction. A value of "D" in this field indicates that the
deferred operator indicator contained a value of "*".
D = Deferred
Blank = Not Deferred
Process
The Process Date of the SDIP policy inquiry transaction.
Procedures
How to Inquire for an Operator Summary
You may view the Merit Rating Board - Operator Summary (UMO) Screen for any RMV
License Record displayed on the Person Name Scroll (ULP) by changing the function
code to UMO, placing the cursor on the selected record and pressing F4. You may also
use the following procedure.
1.
In the FUNCTION field, type UMO and press ENTER. The following message
displays:
ENTER LICENSE NUMBER, STATE AND REQUEST TYPE
2.
Enter the operator's license number in the LICENSE field (left justified). Field
minimum = 5 characters, field maximum = 25 characters.
NOTE: If the number of characters entered is less than the maximum number of
characters for the license number field, press the TAB key to position the cursor
before entering data for the next field.
3.
Enter the U.S. state/territory or Canadian province that issued the operator's
license in the ST field.
4.
Enter the Request Code in the REQUEST field. Refer to Field Descriptions in this
section.
5.
Press ENTER.
The system returns the Merit Rating Board - Operator Summary (UMO) Screen
for the requested operator and summary lines.
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NOTE: The UMO Request Code = AL returns all types of summary lines sorted in
ascending order by incident date/policy effective date. The 100 summary lines most
recently applied to this driving record are displayed.
The operator identifying information displayed is from one "license record" and the
summary lines displayed are the traffic violations, claims, and SDIP policy inquiries that
have been applied to it. Information about a UMO operator with multiple "license
records" and information about a UMO operator with an invalid license number follows.
Operator With Multiple License Records
The operator identifying information displayed on the Operator Summary (UMO) Screen
is from one "license record" and the summary lines displayed are the traffic violations,
claims, and SDIP policy inquiries that have been applied to it.
If these are multiple UMO operators which contain the "license number" and license state
entered on the UMO input screen, the system returns a special scroll screen, the MRB Duplicate License Scroll (MRBS) Screen. All MRBS Screen duplicate records contain
the same "license number" and license state as the UMO input license number and license
state, but these records do not necessarily belong to the same individual. The MRB Duplicate License Scroll (MRBS) Screen is described in the MRBS Screen chapter.
The UMO operator may have multiple "license records" which do not have the same
"license number" and license state. If you wish to look for other "license records" which
may have been created for your customer, you may browse the Person Name Scroll
(ULP) to search for multiple "license records" which contain the same name - or the same
name and date of birth, as your customer. This screen is described in ULP Screen
chapter.
Invalid License Number
If a UMO license number is rejected as invalid, you may be able to locate a record for
your customer on the Person Name Scroll (ULP) Screen, if you know the person's name.
From the ULP Screen, you may view the UMO by changing the function code to UMO,
placing the cursor on the selected record and pressing F4. This cursor select of UMO
from ULP may be used any time, but for a record with an invalid license number, it is the
only way to obtain the Operator Summary (UMO) Screen.
The invalid license number is usually a non-Massachusetts license number from an
Unlicensed Operator Record. If the invalid license number has been attached to a valid
Massachusetts license number, the valid Massachusetts license number will appear on the
UMO Screen and you may use the UMO Screen as usual. However, if the invalid license
number appears on the UMO Screen, you will have the following limitation in use of
UMO. If you change the UMO Request Code to specify a type of summary line, the
system goes back to the database to retrieve the specified summary lines using the invalid
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license number as an input field, and one of the license number errors described in
Common Messages will result.
Common Messages
Below are some common messages that you might see while using this screen. Each
message is listed with a brief definition.
CURSOR PRECEDES FIRST SCROLL LINE
(A) From the UMO Screen, with function code changed to UMI9, UMA, UMC or
UMVI, you either forgot to move the cursor or positioned the cursor above the
first scroll line on the UMO Screen and pressed the F4 key.
(B) Incorrect use of F9. An example: From the UMO Screen, you changed the
function code to LI and pressed F6. The system returned the LI Screen. You
changed the function code to UMO and pressed F6. The system returned the
UMO Screen. You incorrectly pressed the F9 key. The system changed the
function code back to LI and returned this message.
FUNCTION DOES NOT ACCEPT F9 SELECTION
Incorrect use of F9. An example: From the UMO Screen, you changed the
function code to UMI9, positioned the cursor on an SDIP policy inquiry summary
line and pressed F4. The system returned the UMIQ Screen. You changed the
function code to UMO and pressed F6. The system returned the UMO Screen.
You incorrectly pressed the F9 key. The system changed the function code back
to UMIQ and returned this message.
F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE
Incorrect use of F4, F6, or F11. From the UMO Screen, with function code =
UMO, you pressed one of these keys.
F4/F9 REQUIRES SCROLL FUNCTION
Incorrect use of F9. An example: From the LI Screen, you changed the function
code to UMO and pressed this key.
F9 REQUIRES USE OF PREVIOUS FUNCTION
Incorrect use of F9. An example: From the UMIQ Screen, you changed the
function code to UMO and pressed this key.
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F11 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F11. An example: From some other screen, you changed the
function code to UMO and pressed this key.
ENTER LAST NAME AND DATE OF BIRTH.
This message will appear when “NOLICENSE” is typed in the LICENSE field
and “XX” is typed in the ST field on the UMO Screen.
INVALID REQUEST CODE - RETRY
The UMO input Request Code is blank, or an incorrect value. This required field
must contain one of the values described under Field Descriptions for the Request
Code (field number 5) above.
KEY NOT SUPPORTED IN THIS CONTEXT
Incorrect use of F3, F5, or F10. From the UMO Screen, with function code =
UMO, you pressed one of these keys.
LICENSE INVALID
The UMO input license number does not correspond with the way the system
understands license numbers.
Instructions for how to view the Operator Summary (UMO) Screen for these
records may be found in How to Inquire for an Operator Summary - Invalid
License Number in this chapter.
NO PERSON RECORD FOUND FOR LICENSE ENTERED
The UMO input license number and license state do not match any record on the
RMV License Records.
NO REFERENCE-DATA AVAILABLE FOR F3
Incorrect use of F3. From some other screen, you changed the function code to
UMO and pressed this key.
STATE INVALID
The UMO input license state is not a valid state code. Values XT (temporary
license) and XP (permit) are rejected with this message. Enter license state = MA
for a temporary license or permit issued by the Massachusetts Registry of Motor
Vehicles.
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TABLE SIZE EXCEEDED - NOT ALL RECORDS DISPLAYED
The operator has more than 100 incidents and/or inquiries. The 100 summary
lines most recently applied to the operator's driving record are displayed. This is
usually the result of an AL request. Most likely, using a different request code
will permit all summary lines for that type to be displayed.
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24
The UMA Screen
About This Screen
UMA is a screen that contains detail information for an at-fault insurance claim. You
may view an at-fault insurance claim that appears on the Merit Rating Board - Operator
Summary (UMO) Screen by changing the function code to UMA, positioning the cursor
on the selected at-fault insurance claim summary line, and pressing F4. The At-Fault
Insurance Claim (UMA) Screen, when selected from one of the at-fault insurance claim
summary lines on the Operator Summary Screen, displays the detail information for a
property damage liability, collision, bodily injury liability, or personal injury protection
loss for which a surcharge notice may have been issued.
Note: Surcharge Notices are not required for at-fault personal injury protection
claims. An at-fault personal injury protection claim is not a surchargeable claim
and is not used to determine the Operator SDIP Points or Credit Code and is not
reported on any SDIP Statement. At-fault personal injury protection claims with
incident dates on or after April 1, 2008 are used in the determination of the Cleanin-Three Risk as defined in MAIP Rule 22.
A surcharge notice is notification by the insurer to the involved operator and policyholder
of its intention to impose a surcharge as required by the SDIP Regulation section 134.05
Notification of At-Fault Accidents. The current version of the Surcharge Notice Form is
contained in Merit Rating Board Administrative Procedures, Appendix S: Surcharge
Notice Form. (www.massrmv.com/mrb)
The data source for an at-fault insurance claim is the insurance company that paid the
claim resulting from an at-fault accident involving a vehicle subject to the Safe Driver
Insurance Plan (SDIP). The Merit Rating Board (MRB) receives an electronic file of
motor vehicle at-fault insurance claim records from insurers, applies the claim record to
the specified person's driving history record, and applies the claim record to the MRB's
statistical records. The MRB receives an electronic file of at-fault accident claim hearing
request records from the Board of Appeals bank lockbox-data transfer Internet Site,
applies the hearing request to the specified at-fault accident claim record, and applies the
hearings to the MRB’s statistical records. The MRB also receives an electronic file of atfault accident claim vacates from the Board of Appeals, applies the vacates to the
specified at-fault accident claim record, and applies the vacates to the MRB’s statistical
records. Merit Rating Board Administrative Procedures (www.massrmv.com/mrb)
provides procedures to insurers for reporting at-fault insurance claims to the MRB.
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The accident that resulted in the at-fault insurance claim is reported on the SDIP
Statement of the involved operator if the notice date (surcharge date) is within the
experience period of the policy and the accident has not been reversed.
Function Keys
The function keys that can be used with the UMA Screen are highlighted below.
F1
F2
F6
End Session
Main Menu
Screen hop
From the UMA Screen, which contains detailed information for an at-fault insurance
claim that has been applied to the driving record of the UMO operator, you may change
the function code to UMO and press F6 to return to the Operator Summary (UMO)
Screen. A screen hop to return to UMO from UMA returns summary lines specified by
the Request Code used when you executed the UMA cursor select (AL or AF). From the
UMA Screen, you may also use F6 with a function code change to screen hop to another
screen which may be retrieved by license number and license state code.
Attempting to use any key that is not available for the screen results in an error message.
The error message is different for each key and the context in which you try to use it. See
Common Messages in this chapter.
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The UMA Screen
Field Descriptions
Function
Enter the function code UMA and press Enter to display the UMA
Screen.
MSG
Displays system-generated messages.
Key: Oper Lic
The driver's license number of the UMO operator with the
following exceptions:
UMO License State = MA
Displays the current Massachusetts driver's license number from
an RMV License Record associated with a previous license
number which exactly matches the UMO license number, or an
Unlicensed Operator Record associated with the UMO operator
when the UMO license number is not a valid Massachusetts license
number.
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UMO License State not = MA
Displays an out-of-state license number from an Unlicensed
Operator Record with more characters than the number of
characters in the UMO input license number. This occurs only
when Unlicensed Operator Record License Record license date =
UMO license state and Unlicensed Operator Record license
number matches the UMO license number on the first 9 characters.
ST
The license state code of the UMO operator except as explained
above.
INC Date
The incident (accident) date as reported to the MRB on the at-fault
insurance claim record. An at-fault incident is uniquely identified
by involved operator, incident date, and incident location code.
An at-fault incident includes insurance claims for the at-fault loss
types that resulted from the same accident. If all insurance claims
for the at-fault loss types that resulted from the same accident are
applied to the driving record of the involved operator with the
same incident date and incident location code, the at-fault incident
will be reported by the MRB in response to an insurance company
SDIP policy inquiry for the involved operator as one accident.
Loss Type
The coverage under which the claim that resulted from the at-fault
accident was paid. These are the at-fault loss types.
Loss Type 10
Loss Type 11
Loss Type 12
Loss Type 13
COLLISION
PROPERTY DAMAGE LIABILITY
BODILY INJURY LIABILITY
PERSONAL INJURY PROTECTION
Oper Last
The last name of the UMO operator.
Oper First
The first name of the UMO operator.
Oper DOB
The date of birth of the UMO operator.
Pay Date
The date the loss amount was paid. The Notice Date on the at-fault
original claim transaction becomes the surcharge date that
determines whether the incident is within the experience period of
an SDIP policy inquiry.
Location
The three-digit insurance company town code which indicates the
location of the accident from the at-fault insurance claim record.
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NOTE: Refer to Numerical List Accident Town/Premium Town in
the Massachusetts Automobile Private Passenger Statistical Plan.
Date Processed
The date the at-fault insurance claim original claim transaction for
this claim incident and type of loss was processed by the MRB.
Loss AMT
The cumulative loss amount applied to the driving record of this
operator for this incident date, incident location, and loss type.
SURC Code
The two-digit Surcharge Code representing the reason that this
claim is considered an at-fault accident claim as reported to the
MRB on the at-fault insurance claim original claim transaction.
The Board of Appeal defines the rules for the Surcharge Code and
holds hearings for operators who appeal an at-fault determination
by their insurance company. The Surcharge Code for a particular
claim is assigned by the insurer.
NOTE: Refer to At-Fault Insurance Claim Surcharge Code Standard of Fault in the Appendix.
Status
A code that indicates the status of the loss type.
A = Active
N = Not Active
R = Reversed
P = Paid under Merit Rating Plan
PHLDR License
The driver's license number of the policyholder of the policy under
which this claim was paid as reported to the MRB on an at-fault
insurance claim transaction, unless the policyholder has been
issued a new Massachusetts driver's license.
PHLDR ST
The code for the U.S. state/territory or Canadian province that
issued the policyholder's license.
NOTE: Refer to Valid U.S. State, Canadian, and Foreign Codes in
the Appendix.
PHLDR Last
The last name of the policyholder of the policy under which this
claim was paid.
PHLDR First
The first name of the policyholder of the policy under which this
claim was paid.
PHLDR DOB
The date of birth of the policyholder of the policy under which this
claim was paid.
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INS CO
The three-digit code for the insurance company that paid this claim
and reported it to the MRB from the database SDIP policy record.
A definition of the SDIP policy database record may be found in
the UM19 and UMIQ Screen chapter.
NOTE: Refer to Insurance Companies Listed by Number in the
Appendix.
Policy
The policy number of the policy from the SDIP policy record.
This is the policy that provided coverage under which this claim
was paid, and the policy number by which this policy may be
referenced in the insurance company files as reported to the MRB
in the at-fault insurance claim record.
Claim ID
The first sixteen (16) characters of the claim number associated
with the loss amount reported in the claim transaction, and the
claim number by which this claim may be referenced in insurance
company files as reported to the MRB in the at-fault insurance
claim record.
EFF Date
The policy effective date of the policy that provided coverage
under which this claim was paid from the SDIP policy database
record.
VIN
The Vehicle Identification Number from the database vehicle
record. This field is blank unless the VIN in the at-fault insurance
claim original claim transaction exactly matched the VIN of a
Massachusetts registered vehicle on the RMV database at the time
the at-fault insurance claim record was processed.
PREM Town
The three-digit insurance company town code that indicates the
place of principal garaging (i.e., rating town) for the policy.
NOTE: Refer to Numerical List Accident Town/Premium Town in
the Massachusetts Automobile Private Passenger Statistical Plan.
REV Date
If Status = R, the MRB Process Date of the transaction that
reversed this claim.
REV Reason
If Status = R, the reversal reason code.
NOTE: Refer to At-Fault Accident Insurance Claim Reversal
Reason Codes in the Appendix.
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REV Source
If Status = R, the source code of the reversal. If source code =
001, the claim was reversed by the MRB. If source code = 002,
the claim was reversed by the Board of Appeal. Any other source
code is an insurer's three-digit company code.
Current version and other information at the bottom of the UMA
Screen are used by the MRB for audit purposes.
Procedures
How to View an At-Fault Insurance Claim from UMO
You may view an at-fault insurance claim for any UMO summary line that contains a
value of "A" in the Type Code (field number 19). If you need to locate this Type Code
on the UMO Screen, refer to the UMO Screen chapter.
1.
Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll
forward if necessary, until the at-fault insurance claim summary line that you
want to select appears on the screen.
2.
In the FUNCTION field, type UMA, but do not press ENTER.
3.
Position the cursor on the summary line for the at-fault insurance claim you want
to view. Now press F4.
The system returns the Merit Rating Board - At-Fault Insurance Claim (UMA)
Screen for the summary line you selected.
NOTE: If you press F4 without the cursor positioned on a type "A" summary
line, or if you press F4 without changing the function code to UMA, an error
message will be returned.
4.
To return to the UMO Screen, change the function code to UMO and press F6.
NOTE: The UMO Request Code = AF returns only summary lines for at-fault insurance
claims. The 100 at-fault loss types most recently applied to this driving record are
displayed in ascending sequence by incident date, and in descending sequence by process
date.
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Common Messages
Below are some common messages that you might see while using the At-Fault Insurance
Claim (UMA) Screen. Each message is listed with a brief definition.
CURSOR PRECEDES FIRST SCROLL LINE
From the UMO Screen, you changed the function to UMA and either forgot to
move the cursor, or positioned the cursor above the first scroll line on the UMO,
and the pressed the F4 key.
ENTER LICENSE NUM, ST, INCIDENT DATE, LOSS TYPE
From the UMO Screen, you changed the function code to UMA and pressed the
ENTER key instead of the F4 key, and the system returned an empty UMA
Screen with this message. Do not enter data as you are instructed to do by this
message. Start again from the UMO and cursor select the summary line correctly.
ENTER NEW CLAIM DATA
While you were on the UMA Screen, you pressed the F8 key. Do not enter data
as instructed by this message. Change the function code to UMO and press the F6
key.
INVALID KEY PRESS OR FUNCTION CALL
While you were on the UMA Screen, you pressed the F7 key.
ENTER CHANGES TO CLAIM OR F8 FOR NEXT CLAIM
While you were on the UMA Screen, you pressed the ENTER key. Do not enter
data as instructed by this message. Press the F8 key to view the next claim or
change the function code to UMO and press the F6 Key.
F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE
Incorrect use of F4, F6, or F11. An example: From the UMA Screen with
function code = UMA, you pressed one of these keys.
This message is returned with the Operator Summary (UMO) Screen if you forget
to change the function code from UMO to UMA when using F4 to view detail for
an at-fault insurance claim summary line.
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F4/F9 REQUIRES SCROLL FUNCTION
Incorrect use of F9. From the UMA Screen, with function code = UMA, you
pressed the F9 key.
F9 REQUIRES USE OF PREVIOUS FUNCTION
Incorrect use of F9. From a screen other than the UMA Screen, you changed the
function code to UMA and pressed this key.
F11 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F11. From a screen other than the UMA Screen, you changed the
function code to UMA and pressed this key.
KEY NOT SUPPORTED IN THIS TEXT
Incorrect use of F3, F5, or F10. From the UMA Screen, with function code =
UMA, you pressed one of these keys.
NO REFERENCE DATA AVAILABLE FOR F3
From a screen other than the UMA Screen, you changed the function code to
UMA and pressed the F3 key.
REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION
(A) From the UMO Screen, you changed the function code to UMA, positioned
the cursor on a summary line that is not an at-fault insurance claim, or on an
empty area below the last summary line, and pressed the F4 key, which makes the
UMA request invalid.
(B) Incorrect use of F6. An example: From the UMO Screen, you changed the
function code to UMA, positioned the cursor on an at-fault insurance claim
summary line and pressed the F4 key. The system returned the UMA Screen.
You changed the function code to LI and pressed the F6 key. The system
returned the License Inquiry (LI) Screen. You incorrectly tried to screen hop
back to UMA by changing the function code to UMA and pressing the F6 key.
The system returned this message.
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25
The UMC Screen
About This Screen
UMC is a screen that contains detail information for a comprehensive insurance claim.
You may view a comprehensive insurance claim that appears on the Merit Rating Board Operator Summary (UMO) Screen by changing the function code to UMC, positioning
the cursor on the selected comprehensive claim summary line and pressing F4. The
Comprehensive Insurance Claim (UMC) Screen, when selected from one of the
comprehensive insurance claim summary lines on the Operator Summary Screen,
displays the detail information for the fire, theft, or other comprehensive loss.
The data source for a comprehensive insurance claim is the insurance company that paid
a claim under any comprehensive coverage involving a vehicle subject to the Safe Driver
Insurance Plan (SDIP). The Merit Rating Board (MRB) receives an electronic file of
motor vehicle comprehensive insurance claim records from insurers, applies the claim
record to the specified policyholder’s driving history record, and applies the claim record
to the MRB's statistical records. Merit Rating Board Administrative Procedures
(www.massrmv.com/mrb) provides procedures to insurers for reporting comprehensive
insurance claims to the Merit Rating Board.
The incident that resulted in a comprehensive claim is not used to determine the Operator
SDIP Points, Credit Code, or Step and is not reported on any SDIP Statement.
Function Keys
The function keys that can be used with the UMC Screen are highlighted below.
F1
F2
F6
End Session
Main Menu
Screen hop
From the UMC Screen, which contains detail information for a comprehensive insurance
claim that has been applied to the driving record of the UMO operator, you may change
the function code to UMO and press F6 to return to the Operator Summary (UMO)
Screen. A screen hop to UMO from UMC returns summary lines specified by the
Request Code used when you executed the UMC cursor select (AL or CP). From the
UMC Screen, you may also use F6 with a function code change to screen hop to another
screen which may be retrieved by license number and license state code.
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Attempting to use any key that is not available for the screen results in an error message.
The error message is different for each key and the context in which you try to use it. See
Common Messages in this chapter.
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The UMC Screen
Field Descriptions
Function
Enter the function code UMC and press Enter to display the UMC
screen
MSG
Displays system-generated messages
Key: Phldr Lic
The driver's license number of the UMO operator with the
following exceptions:
UMO License State = MA
Displays the current Massachusetts driver's license number from
an RMV License Record associated with a previous license
number which exactly matches the UMO license number, or an
Unlicensed Operator Record associated with the UMO operator
when the UMO license number is not a valid Massachusetts license
number.
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UMO License State not = MA
Displays an out-of-state license number from an Unlicensed
Operator Record with more characters than the number of
characters in the UMO input license number. This occurs only
when Unlicensed Operator Record License Record license date =
UMO license state and Unlicensed Operator Record license
number matches the UMO license number on the first 9 characters.
ST
The license state code of the UMO operator except as explained
above
INC Date
The date the incident occurred that resulted in the comprehensive
claim, as reported to the MRB on the comprehensive insurance
claim record.
Loss Type
A code to describe the loss type under which the claim was paid.
These are the comprehensive loss types.
Loss Type 01 - FIRE
Loss Type 02 - THEFT
Loss Type 03 - GLASS
Loss Type 05 - VANDALISM (malicious mischief and vandalism)
Loss Type 06 - WINDSTORM (windstorm, earthquake, hail
explosion, tornado, cyclone and water damage)
Loss Type 07 - FLOOD (flood and rising water)
Loss Type 09 - MISCELLANEOUS
PHLDR Last
The last name of the UMO operator.
PHLDR First
The first name of UMO operator.
PHLDR DOB
The date of birth of the UMO operator.
Pay Date
The date the loss amount was paid.
Location
The three-digit insurance company town code which indicates the
location of the incident from the comprehensive insurance claim
record.
NOTE: Refer to Numerical List Accident Town/Premium Town in
the Massachusetts Automobile Private Passenger Statistical Plan.
Date Processed
The date the comprehensive insurance claim original claim
transaction for this claim incident and type of loss was processed
by the MRB.
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LOSS AMT
The cumulative loss amount applied to the driving record of this
policyholder for this incident date, incident location, and loss type.
CAT Code
The catastrophe code, if any, for this claim as reported to the MRB
in the comprehensive insurance claim record.
INS CO
The three-digit code for the insurance company that paid this claim
and reported it to the MRB from the database SDIP policy record.
NOTE: Refer to Insurance Companies Listed by Number in the
Appendix.
Policy
The policy number of the policy from the database SDIP policy
record. This is the policy that provided coverage under which this
claim was paid, and the policy number by which this policy may
be referenced in the insurance company files as reported to the
MRB in the comprehensive insurance claim record.
Claim ID
The first sixteen (16) characters of the claim number associated
with the loss amount reported in the claim transaction, and the
claim number by which this claim may be referenced in insurance
company files as reported to the MRB in the comprehensive
insurance claim record.
EFF Date
The policy effective date of the policy that provided coverage
under which this claim was paid from the database SDIP policy
record.
VIN
The Vehicle Identification (VIN) Number from the database
vehicle record. This field is blank unless the VIN in the
comprehensive insurance claim original claim transaction exactly
matched the VIN of a Massachusetts registered vehicle on the
RMV database at the time the comprehensive insurance claim
transaction was processed.
PREM Town
The three-digit insurance company town code which indicates the
place of principal garaging (i.e., rating town) for the policy.
NOTE: Refer to Numerical List Accident Town/Premium Town in
the Massachusetts Automobile Private Passenger Statistical Plan.
REV Date
If Status = R, the MRB Process Date of the transaction which
reversed this claim.
REV Reason
If Status = R, the reversal reason code.
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NOTE: Refer to Comprehensive Insurance Claim Reversal
Reason Codes in the Appendix.
REV Source
If Status = R, the source code of the reversal. If source code =
001, the claim was reversed by the MRB. Any other source code
is an insurer's three-digit company code.
Current version and other information at the bottom of the UMC
Screen is used by the MRB for audit purposes.
Procedures
How to View a Comprehensive Insurance Claim from UMO
You may view a comprehensive insurance claim for any UMO summary line that
contains a value of "C" in the Type Code (field number 19). If you need to locate this
Type Code on the UMO Screen, refer to the UMO Screen chapter.
1.
Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll
forward, if necessary, until the comprehensive insurance claim summary line that
you want to select appears on the screen.
2.
In the FUNCTION field, type UMC, but do not press ENTER.
3.
Position the cursor on the summary line for the comprehensive insurance claim
you want to view. Now press F4.
NOTE: If you press F4 without the cursor positioned on a type "C" summary
line; or if you press F4 without changing the function code to UMC, an error
message will be returned.
The system returns the Merit Rating Board - Comprehensive Insurance Claim
(UMC) Screen for the summary line you selected.
4.
To return to the UMO Screen, type UMO in the FUNCTION field and press F6.
NOTE: The UMO Request Code = CP returns only summary lines for comprehensive
insurance claims. The 100 comprehensive loss types most recently applied to this driving
record are displayed in ascending sequence by incident date; and in descending sequence
by process date.
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Common Messages
Below are some common messages that you might see while using the Comprehensive
Insurance Claim (UMC) Screen. Each message is listed with a brief definition.
CURSOR PRECEDES FIRST SCROLL LINE
From the UMO Screen, you changed the function to UMC and either forgot to
move the cursor, or positioned the cursor above the first scroll line on the UMO,
and the pressed the F4 key.
ENTER LICENSE NUM, ST, INCIDENT DATE, LOSS TYPE
From the UMO Screen, you changed the function code to UMC and pressed the
ENTER key instead of the F4 key, and the system returned an empty UMC
Screen with this message. Do not enter data as you are instructed to do by this
message. Start again from the UMO and cursor select the summary line correctly.
ENTER CHANGES TO CLAIM OR F8 FOR NEXT CLAIM
While you were on the UMC Screen, you pressed the ENTER key. Do not enter
data as instructed by this message. Press the F8 key to view the next claim or
change the function code to UMO and press the F6 Key.
ENTER NEW CLAIM DATA
While you were on the UMC Screen, you pressed the F8 key. Do not enter data
as instructed by this message. Change the function code to UMO and press the
F6 key.
INVALID KEY PRESS OR FUNCTION CALL
While you were on the UMC Screen, you pressed the F7 key.
F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE
Incorrect use of F4, F6 or F11. An example: From the UMC Screen with
function code = UMC, you pressed one of these keys.
This message is returned with the Operator Summary (UMO) Screen if you forget
to change the function code from UMO to UMC when using F4 to view detail for
a comprehensive insurance claim summary line.
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F4/F9 REQUIRES SCROLL FUNCTION
Incorrect use of F9. From the UMC Screen, with function code = UMC, you
pressed the F9 key.
F9 REQUIRES USE OF PREVIOUS FUNCTION
Incorrect use of F9. From a screen other than the UMC Screen, you changed the
function code to UMC and pressed this key.
F11 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F11. From a screen other than the UMC Screen, you changed the
function code to UMC and pressed this key.
KEY NOT SUPPORTED IN THIS CONTEXT
Incorrect use of F3, F5 or F10. From the UMC Screen, with function code =
UMC, you pressed one of these keys.
NO REFERENCE-DATA AVAILABLE FOR F3
From a screen other than the UMC Screen, you changed the function code to
UMC and pressed the F3 key.
REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION
(A) From the UMO Screen, you changed the function code to UMC, positioned
the cursor on a summary line that is not a comprehensive insurance claim, or on
an empty area below the last summary line, and pressed the F4 key, which makes
the UMC request invalid.
(B) Incorrect use of F6. An example: From the UMO Screen, you changed the
function code to UMC, positioned the cursor on a comprehensive insurance claim
summary line and pressed the F4 key. The system returned the UMC Screen.
You changed the function code to LI and pressed the F6 key. The system
returned the License Inquiry (LI) Screen. You incorrectly tried to screen hop back
to UMC by changing the function code to UMC and pressing the F6 key. The
system returned this message.
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The UMVI Screen
About This Screen
UMVI is a screen that contains detail information for a traffic citation. You may view a
traffic citation that appears on the Merit Rating Board - Operator Summary (UMO)
Screen by changing the function code to UMVI, positioning the cursor on the selected
traffic citation summary line and pressing F4. The Merit Rating Board -Traffic Citation
(UMVI) Screen, when selected from one of the traffic citation summary lines on the
Operator Summary Screen, displays detail information for a traffic citation, incomplete
citation, or a traffic violation from a Safe Driver Insurance Plan (SDIP) Out-of-State
Driving Record.
An incomplete citation may be a CMVI traffic citation payable to the RMV for which
judgment has not been applied; a CMVI traffic citation from a violator requesting a
CMVI hearing for which hearing result (judgment) has not been applied; or a CMVI
traffic citation payment skeleton. A CMVI traffic citation payment skeleton is a
violator's CMVI traffic citation payment which the RMV applies before the MRB applies
the information from the police department or court citation copy. An incomplete
citation is not considered part of a person's driving history record for purposes of the
SDIP or RMV license suspension.
The data sources for traffic citations are Massachusetts police departments,
Massachusetts courts, violators of Massachusetts traffic laws requesting a civil motor
vehicle infraction (CMVI) hearing or making a CMVI payment, and insurers submitting
Out-of-State Driving Records for the purposes of the SDIP. The Merit Rating Board
(MRB) receives copies of motor vehicle citations from these sources and applies the
citation to a person's driving history record. The Registry of Motor Vehicles (RMV)
receives payment for CMVI traffic citations from the violator and applies the payment to
the traffic citation.
A violation is reported on the SDIP Statement of the violator if the citation is a complete
citation, the violation and judgment are subject to the SDIP, and the judgment date
(surcharge date) is within the policy experience period.
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Function Keys
The function keys which can be used with the UMVI Screen are highlighted below. F1
F2
F6
End Session
Main Menu
Screen hop
Attempting to use any F key that is not available for the screen results in an error
message. The error message is different for each F key and the context in which you try
to use it. See Common Messages in this chapter.
Note: From the UMVI Screen, which contains detail information for a traffic citation that
has been applied to the driving record of the UMO operator, you may change the function
code to UMO and press F6 to return to the Operator Summary (UMO) Screen. A screen
hop to return to UMO from UMVI returns summary lines specified by the Request Code
used when you executed the UMVI cursor select (AL or CI). From the UMVI Screen,
you may also use F6 with a function code change to screen hop to another screen which
may be retrieved by license number and license state code.
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The UMVI Screen
Field Descriptions
Function
The code "UMVI" that identifies this screen.
MSG
A system-generated message. This field contains messages and
instructions from the system. Check this message area for
information if you receive an unexpected result.
Citation
The citation number preprinted on a citation document, a number
assigned by the MRB if no citation was issued for the violation, or
"MISSING" if the citation number could not be read because of a
printing error or microfilm equipment malfunction. The number
assigned by MRB begins with "NM" (not issued by Massachusetts
police or court) for a violation from an SDIP Out-of-State Driving
Record.
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CS
A system generated number used for internal purposes only. Used
when reporting convictions and conviction withdrawals to other
states and by auditors evaluating the data during an audit.
Police
This field contains the Massachusetts police department code of
the submitting department located on the batch envelope for a
citation received by MRB from a police department; or the code of
the issuing department located on the citation document for a
citation received by MRB from a violator hearing request or from a
court; or "OOS" if the violation is from an SDIP Out-of-State
Driving Record. If the citation was on the RMV/MRB Traffic
Citation Database on 01/01/92: L=Local police; M=Metropolitan;
R=RMV; C=Capitol; S=State police; or J=Judicial (issued by a
Massachusetts court). This police department code appears in the
CO field on the UMO summary line when the court code field is
blank.
(police department The police department name associated with the police department
name)
code.
Officer
An identifying number to identify the officer who issued the
Massachusetts traffic citation.
Court
This field contains the Massachusetts district court with
jurisdiction for the citation as written by the police department on
the citation document. This field contains the submitter court code
located on the batch envelope for a citation received by MRB from
a Massachusetts court. This field contains the court code written
on the citation document by the police officer for a citation
received by MRB from a violator hearing request. This field
contains "CON" for a citation converted to the RMV/MRB Traffic
Citation Database in October, 1986; "OOS" for a violation from an
SDIP out-of state driving record. This court code, if non-blank,
appears in the CO field on the UMO summary line.
NOTE: Until December, 1992, this field was blank for a citation
received by the MRB from a Massachusetts police department,
unless a CMVI hearing result had been applied; in this case, this
field contained the submitting court code located on the batch
envelope in which MRB received the CMVI hearing result.
(court name)
The court name associated with the court code.
OP/OWN/NNI
A code to indicate the violator to whom the citation was issued as
written on the citation document by the police officer:
0=Citation issued to Vehicle Owner
1=Citation issued to Operator, Passenger, or Bicyclist
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SSN
The social security number of the violator if the Registry of Motor
Vehicles License Record contains the social security number.
Blank, if the violator is a company.
LIC#
The driver’s license number of the operator. The violator's license
number may be a system generated number if the violator does not
have a valid Massachusetts license number or any out-of-state
license number associated with his license record at the time the
traffic citation is applied to the database. Blank, if the violator is a
company.
ST
The license state code of the operator. Blank, if the violator is a
company.
CLS
The class of the out-of-state license or blank. If the operator
license state not = MA, and an Unlicensed Operator Record was
created at the time this citation was applied to the database, this
field contains the license class written on the citation document by
the police officer. Blank, if the violator is a company.
CDLHI
A code to indicate whether the out-of-state operator's license is a
commercial driver's license. If the operator license state not = MA,
and an Unlicensed Operator Record was created at the time this
citation was applied to the database, this field contains the CDL
indicator written on the citation document by the police officer.
Blank, if the violator is a company.
Y= "yes"
N= "no"
blank=unknown
Race
The race of the violator as written on the citation document by the
police officer. Blank, if the violator is a company.
A="asian" or "pacific islander"
B="black"
H="hispanic"
I="american indian" or "alaskan native"
M="middle easterner" or "east indian"
W="white"
blank=unknown
Sex
The sex of the violator as written on the citation document by the
police officer. Blank, if the violator is a company.
M= "male"
F= "female"
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blank=unknown
NIVS
Indicates whether the non-inventory motor vehicle was searched as
written on the citation document by the police officer.
Y= "yes"
N= "no"
blank=unknown
Name (L)
The last name of the operator.
(F)
The first name of the operator. Blank, if the violator is a company.
(M)
The middle initial of the operator. Blank, if the violator is a
company.
DOB
The date of birth of the operator. Blank, if the violator is a
company.
This field may be blank if the violator is the vehicle owner who is
not the operator and the vehicle is not registered in Massachusetts.
Address
The street address of the operator or company.
City
The address city of the operator or company.
ST
The address state of the operator or company.
ZIP
The ZIP Code of the operator or company.
Plt Type
The license plate type of the registration as written on the citation
document by the police officer.
Reg Num
The registration number of the vehicle as written on the citation
document by the police officer, or court representative; or the
assigned number MRBADDR if the registration number is not
provided on the citation document.
ST
The code for the U.S. state/territory or Canadian province which
issued the vehicle registration. This field contains MA if the
registration number contains the assigned number MRBADDR.
CDL Veh
Indicates whether the vehicle is a commercial vehicle as written by
the police officer on the citation document.
Y= "yes"
N= "no"
U or blank=unknown
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16+PASS
Indicates an offense involving the violation of an out-of-service
order was a vehicle capable of carrying 16 passengers or more
including the driver.
Y= "yes"
N= "no"
U=unknown
PCARD HAZMAT
Indicates whether the vehicle was placarded to carry hazardous
material as written by the police officer on the citation document. Y= "yes"
N= "no"
U=unknown
VIOL Date
The date the traffic violation occurred. This field contains the
"date of violation", or "date citation written", whichever is later as
written by the police officer on the Massachusetts traffic citation
document.
LOC
The three-digit insurance company town code which indicates the
location where the traffic violation occurred from the traffic
citation document. NOTE: Refer to Numerical List Accident
Town/Premium Town in the Massachusetts Automobile Private
Passenger Statistical Plan.
(location name)
The name associated with the location code.
Time
The time of day the Massachusetts traffic citation was issued. The
format is HH X, where HH = hour and X = AM/PM indicator. If
the time of day is unknown, the HH = 00 and the X = 0.
Accident
Indicates whether an accident is associated with this traffic citation
as written by the police officer on the Massachusetts traffic citation
document. Y= "yes"
N= "no"
blank=unknown
Description
Violation description. The description for this CHP SECT SS
from the MRB Table. Each table entry consists of the 9-character
Chapter Section Code, CHP SECT SS, the 20-character description
and other information needed by the computer system. This field
contains *INVALID* for a CMVI traffic citation payment
skeleton.
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CHP SECT SS
For a Massachusetts traffic citation, the Chapter, Section of the
Massachusetts law written by the police officer or court on the
citation document, or assigned by MRB. A subsection code (SS) is
assigned by MRB for a violation that is not uniquely identified by
Chapter Section alone.
$Amount
The assessment amount for a violation on a Massachusetts traffic
citation containing all civil infractions (CMVIs) as written on the
Massachusetts traffic citation document by the police officer, or as
modified by the clerk magistrate as part of the hearing result.
MPH
The miles per hour the vehicle was traveling at the time the
speeding violation occurred as written on the Massachusetts traffic
citation document by the police officer.
Zone
The speed limit where the violation occurred as written on the
Massachusetts traffic citation document by the police officer.
(Judgment Code)
The judgment code and the CHP SECT SS determine whether a
violation is surchargeable under the SDIP; or subject to action by
the RMV. For a traffic citation containing all CMVIs, this field is
blank until judgment is applied with CMVI hearing result; or R
Responsible judgment is applied with payment; or when R
Responsible judgment is applied by the RMV when neither
payment nor hearing request was received on time. Note: If the
$AMOUNT field = blanks, NP No Process judgment is applied
with payment and applied by the RMV when neither payment nor
hearing request was received on time.
(Judgment Date)
The judgment date or conviction date from the traffic citation
document. This is the "surcharge date" which determines whether
a surchargeable traffic violation is within the policy experience
period of an SDIP policy inquiry. For citations on the database
before CMVI procedures and for all criminal citations, this field
contains the date of the court judgment. For a Massachusetts
traffic citation containing all CMVIs, this field is blank or the date
the CMVI judgment was applied as explained under (judgment
code) above.
S (status)
The status of the violation displayed on this line.
A=Active
N=Not Active. May result from: Multiple Surcharged Incident;
multiple violations on the same citation (another violation contains
Status = A); violation on a CMVI traffic citation awaiting payment
or hearing result; CMVI traffic citation payment skeleton.
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R=Reversed
S=Error. Indicates that the citation is not considered part of any
person's driving record for the purposes of the SDIP or for actions
by the RMV because additional information or correction of
invalid information is required. The UMO operator summary line
for an errored citation contains an "S" in the Status column.
P=Paid under the Merit Rating Plan.
Date Conv Recvd
System generated and may be the date a payment was applied to a
citation; or the date payment default action was applied to a
citation; or the date the MRB received the copy of the citation
(mail or fax) from the court containing judgment information for
the offense(s) on the citation. Used for tracking and auditing
purposes.
Type
A code to indicate the type of traffic citation:
A=Criminal (Arrest)
C=Criminal (Complaint Application)
N=Non-Criminal All civil infractions-CMVI
P=Non-Criminal All civil infractions-CMVI payable to RMV
S=CMVI Traffic Citation Payment Skeleton
W=Warning
A citation received by MRB from a police department with VIOL
DATE on or after 01/01/92 which is marked "All Civil Infractions"
and which contains no criminal violations is a CMVI citation
payable to the RMV. A CMVI citation with VIOL DATE before
01/01/92 is payable to the RMV if received by MRB on or after
01/01/92 from a Massachusetts court and the court has identified
the citation as "in default".
Civil Assessment
For Citation
The assessment amount for the CMVI citation as written on the
citation document by the police officer, or modified by the clerk
magistrate as part of the hearing result.
Docket
The docket number by which the corresponding court document
for this citation is filed by the Massachusetts court. This field is
blank if the citation was received from a Massachusetts police
department and no court action has occurred, or if the citation was
received from a violator hearing request and a hearing result has
not been applied.
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MRB audit information for current version
(Version Number) The current version.
(Submitter)
A code to identify the submitter of the current version. The
submitter may be a Massachusetts police department,
Massachusetts court, RMV or MRB.
(Document Locator Uniquely identifies the source document for each version created
Number)
by an MV transaction or CCP cash transaction which is stored in
files located at the MRB. There is no source document for a
MVF or MVFT transaction which indicates the citation was
added or updated electronically using the information received
from the Administrative Office of the Trial Court (AOTC).
There is also no source document for an SU suspension default
transaction which indicates that the RMV sent a suspension
warning letter to the violator because neither hearing request nor
full payment was received on time for a CMVI traffic citation.
(Clerk Code)
The User ID of the clerk who entered the current version.
(Process Date)
The Process Date of the current version.
(Transaction Code) The Transaction Code which created this version:
MV= Add Citation
MV1=Change Operator-Owner
MV2=Change Violation
MV3=Reverse Citation
MV4=Change Other
MV5=Reissue Citation
MV6=Clear Duplicate
MV7=CMVI Hearing Request
MV7C=CMVI Hearing Request Correction
MV7L=Late CMVI Hearing Request
MV7N=CMVI Hearing Request Denied; Clear Duplicate or Not
Applicable
MV8=CMVI Hearing Result
MV8L=Second or Subsequent CMVI Hearing Result
MV8N=CMVI Hearing Result Not Applicable or Clear Duplicate
MV9=Change Citation Number
MVU=Correct Suspended Citation
CCPS=Payment Skeleton
CCP=Payment applied to existing citation
CCP4= Change Payable to Non-Payable with $000 amounts
SU=Payment default action applied by RMV
CCP3=Payment Reversal
CMBC=Converted Bad Payment
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CMB=Bad Payment
CMB2=Change Bad Payment
CPD=Paid Bad Payment
CPD3=Reversed Bad Payment
MVF=Apply or change violation information electronically
MVFT=Add citation electronically
CHVI=Court Filing Fee Paid
CFVI=Court Filing Fee Waived
CMBH=Bad payment for a Court Filing Fee
CPDH=Paid bad payment for a Court Filing Fee
CMDH=Dismissed bad payment for a Court Filing Fee
(Pending Status)
The Pending Status of the current version:
COMPLETE=assessment paid or violations found not responsible by
a CMVI hearing result
INCOMPLETE CITATION=pending the receipt of judgment
information for the offense(s) on the citation (electronically or on
paper) from the courts
PAYMENT DUE=awaiting payment amount shown by the due date
shown.
DEFAULT DUE=awaiting payment amount shown by the due date
shown. This amount due is the assessment amount plus late and
release fees.
HEARING REQ #_=awaiting a CMVI hearing. The date shown
contains the date the hearing notice was produced or blank if
hearing notice has not been produced.
HEARING REQ #_ (E)= awaiting to send the CMVI hearing to
AOTC electronically. The date shown contains the date the
hearing notice was sent to AOTC electronically or blank if hearing
notice has not been sent to AOTC.
FINDING DUE=awaiting payment amount shown by the due date
shown. This amount due and date due were determined by a
CMVI hearing result.
PAYMENT SKELETON=payment has been received, but citation
copy from police or court has not been applied.
SUSPENDED CITATION=citation copy from police or court is
suspended with errors.
REVERSED CITATION=citation copy from police or court has been
reversed.
CON BAD PAY =awaiting payment amount shown by the due date
shown. This amount due is the amount associated with a
converted bad payment transaction applied to this citation.
BAD PAY DUE=awaiting payment amount shown by the due date.
This amount due is the amount associated with the bad payment.
CHG BPAY DUE =awaiting payment amount shown by the due date
shown. This amount due is the amount associated with a change
bad payment transaction applied to this citation.
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Procedures
How to View A Traffic Citation from UMO
You may view the traffic citation for any UMO summary line that contains a value of
"V" in the Type Code (field number 19). If you need to locate this Type Code on the
UMO Screen, refer to the UMO Screen Chapter.
1. Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll
forward if necessary, until the traffic citation summary line that you want to select
appears on the screen.
2. In the FUNCTION field, type UMVI, but do not press ENTER.
3. Position the cursor on the summary line for the traffic citation you want to view.
Now press F4.
The system returns the Merit Rating Board - Traffic Citation (UMVI) Screen for
the summary line you selected.
NOTE: If you press F4 without the cursor positioned on a type "V" summary
line; or if you press F4 without changing the function code to UMVI, an error
message will be returned
4. To return to the UMO Screen, type UMO in the FUNCTION field and press F6.
NOTE: The UMO Request Code = CI returns only summary lines for traffic citations.
The 100 violations from citations most recently applied to this driving record are
displayed in ascending sequence by incident date; and in descending sequence by process
date.
Common Messages
Below are some common messages that you might see while using the Traffic Citation
(UMVI) Screen. Each message is listed with a brief definition.
CURSOR PRECEDES FIRST SCROLL LINE
From the UMO Screen, you changed the function to UMVI and either forgot to
move the cursor, or positioned the cursor above the first scroll line on the UMO,
and the pressed the F4 key.
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PLEASE ENTER CITATION NUMBER
From the UMO Screen, you changed the function code to UMVI and pressed the
ENTER key instead of the F4 key, and the system returned an empty UMVI
Screen with this message. Do not enter data as you are instructed to do by this
message. Start again from the UMO and cursor select the summary line correctly.
F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE
Incorrect use of F4, F6 or F11. An example: From the UMVI Screen with
function code = UMVI, you pressed one of these keys.
This message is returned with the Operator Summary (UMO) Screen if you forget
to change the function code from UMO to UMVI when using F4 to view detail
for a traffic citation summary line.
F4/F9 REQUIRES SCROLL FUNCTION
Incorrect use of F9. From the UMVI Screen, with function code = UMVI, you
pressed the F9 key.
F7/F8 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F7 or F8. From the UMVI Screen, with function code = UMVI,
you pressed one of these keys.
F9 REQUIRES USE OF PREVIOUS FUNCTION
Incorrect use of F9. From a screen other than the UMVI Screen, you changed the
function code to UMVI and pressed this key.
F11 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F11. From a screen other than the UMVI Screen, you changed the
function code to UMVI and pressed this key.
KEY NOT SUPPORTED IN THIS CONTEXT
Incorrect use of F3, F5 or F10. From the UMVI Screen, with function code =
UMVI, you pressed one of these keys.
NO REFERENCE-DATA AVAILABLE FOR F3
From a screen other than the UMVI Screen, you changed the function code to
UMVI and pressed the F3 key.
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REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION
(a) From the UMO Screen, you changed the function code to UMVI, positioned
the cursor on a summary line that is not a traffic citation, or on an empty area
below the last summary line, and pressed the F4 key, which makes the UMVI
request invalid.
(b) Incorrect use of F6. An example: From the UMO Screen, you changed the
function code to UMVI, positioned the cursor on a traffic citation summary line
and pressed the F4 key. The system returned the UMVI Screen. You changed the
function code to LI and pressed the F6 key. The system returned the License
Inquiry (LI) Screen. You incorrectly tried to screen hop back to UMVI by
changing the function code to UMVI and pressing the F6 key. The system
returned this message.
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27
The UMVH Screen
About This Screen
UMVH is a screen that contains history information for each transaction applied to a
traffic citation. You may view the history information for a traffic citation that appears
on the Merit Rating Board -- Traffic Citation (UMVI) Screen by changing the function
code to UMVH and pressing F6. The Merit Rating Board --Traffic Citation History
(UMVH) Screen displays history information for each transaction applied to a traffic
citation or an incomplete citation, or a traffic violation from a Safe Driver Insurance Plan
(SDIP) Out-of-State Driving Record. You may also view the history information for a
traffic citation that appears on the Merit Rating Board - Operator Summary (UMO)
Screen by changing the function code to UMVH and pressing F4.
The data sources for traffic citations are Massachusetts police departments,
Massachusetts courts, violators of Massachusetts traffic laws requesting a civil motor
vehicle infraction (CMVI) hearing or making a CMVI payment, and operators submitting
Out-of-State Driving Records for the purposes of SDIP. The Merit Rating Board (MRB)
receives copies of motor vehicle citations from these sources and applies the citation to a
person's driving history record. The Registry of Motor Vehicles (RMV) receives payment
for CMVI traffic citations from the violator and applies the payment to the traffic
citation.
An incomplete citation may be a CMVI traffic citation payable to the RMV for which
judgment has not been applied, a CMVI traffic citation from a violator requesting a
CMVI hearing for which hearing result (judgment) has not been applied, or a CMVI
traffic citation payment skeleton. A CMVI traffic citation payment skeleton is a
violator's CMVI traffic citation payment, which the RMV applies before the MRB
applies the information from the police department or court citation copy. An incomplete
citation is not considered part of a person's driving history record for purposes of the
SDIP or RMV license suspension.
Effective July 15, 1999, the procedures for adding out-of-state incidents to a person’s
driving record were replaced by the Administrative Procedures for SDIP Out-of-State
Driving Records as required by the Opinion, Findings and Decision on 1999 Safe Driver
Insurance Plan, dated December 14, 1998 Docket No. R98-39.
A violation is reported on the SDIP Statement of the violator if the citation is a complete
citation, the violation and judgment are subject to the SDIP, and the judgment date
(surcharge date) is within the policy experience period.
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Function Keys
The function keys that can be used with the UMVH Screen are highlighted below.
F1
F2
F6
F7
F8
End Session
Main Menu
Screen hop
Page Backward (page up)
Page Forward (page down)
Attempting to use any key that is not available for the screen results in an error message.
The error message is different for each key and the context in which you try to use it. See
Common Messages in this chapter.
From the UMVH Screen, which contains history information for a traffic citation that has
been applied to the driving record of the UMVI operator, you may change the function
code to UMVI and press F6 to return to the Merit Rating Board --Traffic Citation
(UMVI) Screen. From the UMVH Screen, you may also use F6 with a function code
change to screen hop to another screen which may be retrieved by license number and
license state code.
When F7 is pressed, the most recent version of history information for a traffic citation is
displayed.
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The UMVH Screen
Field Descriptions
Function
Enter the function code UMVH and press Enter to display the
UMVH screen.
MSG
Displays system-generated messages.
Citation
The citation number preprinted on a citation document, a number
assigned by the MRB if no citation was issued for the violation, or
"MISSING" if the citation number could not be read because of a
printing error or microfilm equipment malfunction. The number
assigned by MRB begins with “NN” (not issued by Massachusetts
police or court) for a violation from an SDIP Out-of-State Driving
Record.
OP/OWN
A code to indicate the violator to whom the citation was issued as
written on the citation document by the police officer:
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0 = Citation issued to Vehicle Owner
1 = Citation issued to Operator
A traffic citation is applied to the driving history record of the
violator. When the violator is the operator or the vehicle owner
who is a person, the name, date of birth, license number, and
license state identify the violator. When the violator is the vehicle
owner who is not a person, the owner name, registration number
and registration state identify the violator. Effective May 3, 1993,
a CMVI traffic citation payment skeleton (payment skeleton) is
applied to the record of the violator. However, before this date, a
payment skeleton was always applied to the record of the operator.
These old payment skeletons will be moved to the record of the
violator when the corresponding citation from the police
department or court is applied to the payment skeleton.
Field Descriptions for a Violator who is a Person
Violator LIC
The driver's license number of the violator displayed on the UMVI
Screen or the driver’s license number of the UMO operator with
the following exceptions:
(A)
UMO License State = MA
Displays the current Massachusetts driver's license number
from an RMV License Record associated with a previous
license number which exactly matches the UMO license
number, or an Unlicensed Operator Record associated with
the UMO operator when the UMO license number is not a
valid Massachusetts license number.
(B)
UMO License State not = MA
Displays an out-of-state license number from an
Unlicensed Operator Record with more characters than the
number of characters in the UMO input license number.
This occurs only when Unlicensed Operator Record
License Record license date = UMO license state and
Unlicensed Operator Record license number matches the
UMO license number on the first 9 characters.
ST
The license state code of the violator displayed on the UMVI or the
license state code of the UMO operator except as explained above.
REG NO
The registration number of the vehicle displayed on the UMVI
Screen.
ST
The registration number state code displayed on the UMVI Screen.
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Name
The last name of the violator displayed on the UMVI or UMO
Screen.
First Name
The first name of the violator displayed on the UMVI or UMO
Screen.
Middle Initial
The middle initial of the violator displayed on the UMVI or UMO
Screen.
DOB
The date of birth of the violator displayed on the UMVI or UMO
Screen.
Address
The street address of the violator displayed on the UMVI or UMO
Screen.
City
The address city of the violator displayed on the UMVI or UMO
Screen.
ST
The address state of the violator displayed on the UMVI or UMO
Screen.
ZIP
The zip code of the violator displayed on the UMVI or UMO
Screen.
Type
A code to indicate the type of traffic citation:
¤
¤
¤
¤
¤
¤
A = Criminal (Arrest)
C = Criminal (Complaint Application)
N = Non-Criminal All civil infractions-CMVI
P = Non-Criminal All civil infractions-CMVI payable to RMV
S = CMVI Traffic Citation Payment Skeleton
W = Warning
A citation received by MRB from a police department with VIOL
DATE on or after 01/01/92 which is marked “All Civil Infractions”
and which contains no criminal violations is a CMVI citation
payable to the RMV. A CMVI citation with VIOL DATE before
01/01/92 is payable to the RMV if received by MRB on or after
01/01/92 from a Massachusetts court and the court has identified
the citation as “in default.”
VIOL Date
The date the traffic violation occurred. This field contains the
“date of violation,” or “date citation written,” whichever is later as
written by the police officer on the Massachusetts traffic citation
document.
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LOC
The three-digit insurance company town code which indicates the
location where the traffic violation occurred from the traffic
citation document or the SDIP Out-of-State Driving Record.
NOTE: Refer to Numerical List Accident Town/Premium Town in
the Massachusetts Automobile Private Passenger Statistical Plan.
Location Name
The name associated with the location code.
CDL VEH
Indicates whether the vehicle is a commercial vehicle as written by
the police officer on the traffic citation document.
¤ Y = "yes"
¤ N = "no"
¤ U or blank = unknown
HAZ
Indicates whether the vehicle was carrying hazardous material as
written by the police officer on the traffic citation document.
¤ Y = "yes"
¤ N = "no"
¤ U or blank = unknown
ACCD
Indicates whether an accident is associated with this traffic citation
as written by the police officer on the traffic citation document.
¤ Y = "yes"
¤ N = "no"
¤ Blank = unknown
Description
Violation description. The description for this CHP SECT SS
from the MRB Table. Each table entry consists of the 9-character
Chapter Section Code, CHP SECT SS, the 20-character description
and other information needed by the computer system. This field
contains *INVALID* for a CMVI traffic citation payment
skeleton.
CHP SECT SS
The Chapter and Section of the Massachusetts law written by the
police officer or court on the traffic citation document, or assigned
by MRB. A subsection code (SS) is assigned by MRB for a
violation that is not uniquely identified by Chapter Section alone.
$Amount
The assessment amount for a violation on a traffic citation
document containing all civil infractions (CMVIs) as written on
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the traffic citation document by the police officer, or as modified
by the clerk magistrate as part of the hearing result.
MPH
The miles per hour the vehicle was traveling at the time the
speeding violation occurred as written on the traffic citation
document by the police officer.
Zone
The speed limit where the violation occurred as written on the
traffic citation document by the police officer.
Susp
The number of days the violator’s driver license is suspended as
written on the traffic citation document by the clerk magistrate as
part of the criminal hearing result.
Judgment Code
The judgment code and the CHP SECT SS determine whether a
violation is surchargeable under the SDIP or subject to action by
the RMV. For a traffic citation containing all CMVIs, this field is
blank until judgment is applied with CMVI hearing result, when R
Responsible judgment is applied with payment, or when R
Responsible judgment is applied by the RMV when neither
payment nor hearing request has been received on time.
NOTE: Refer to Judgment Code for Massachusetts Traffic
Citations in the Appendix.
Judgment
The judgment date or conviction date from the traffic citation
document. This is the “surcharge date” which determines whether
a surchargeable traffic violation is within the policy experience
period of an SDIP policy inquiry. For citations on the database
before CMVI procedures and for all criminal citations, this field
contains the date of the court judgment. For a traffic citation
document containing all CMVI’s, this field is blank or the date the
CMVI judgment was applied as explained under (judgment code)
above.
S (Status)
The status of the violation displayed on this line.
¤ A = Active
¤ N = Not Active. May result from: Multiple Surcharged
Incident (See the “Multiple Surcharged Incident ” footnote in
theUMO Screen, Field Descriptions section); multiple
violations on the same citation (another violation contains
Status = A); violation on a CMVI traffic citation awaiting
payment or hearing result; CMVI traffic citation payment
skeleton.
¤ R = Reversed
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¤ S = Error. Indicates that the citation is not considered part of
any person's driving record for the purposes of the SDIP or for
actions by the RMV because additional information or
correction of invalid information is required.
¤ P = Paid under the Merit Rating Plan.
Civil Assessment
For Citation
The total assessment amount for the CMVI citation as written on
the traffic citation document by the police officer, or modified by
the clerk magistrate on the CMVI Hearing Turnaround Document
as part of the hearing result.
MRB Audit Information for Current Version
Version Number
The current version.
Submitter
A code to identify the submitter of the current version. The
submitter may be a Massachusetts police department,
Massachusetts court, violator, the RMV, or MRB.
Document Locator Uniquely identifies the source document for each version created
Number
by an MV transaction or CCP cash transaction which is stored in
files located at the MRB. There is no source document for an SU
(payment default action applied by the RMV) transaction.
Clerk Code
The User ID of the clerk who entered the current version.
Process Date
The Process Date of the current version.
Transaction Code The Transaction Code which created this version:
¤
¤
¤
¤
¤
¤
¤
¤
¤
¤
¤
MV = Add Citation
MV1 = Change Operator-Owner
MV2 = Change Violation
MV3 = Reverse Citation
MV4 = Change Other
MV5 = Reissue Citation
MV6 = Clear Duplicate
MV7 = CMVI Hearing Request
MV7C = CMVI Hearing Request Correction
MV7L = Late CMVI Hearing Request
MV7N = CMVI Hearing Request Denied; Clear Duplicate or
Not Applicable
¤ MV8 = CMVI Hearing Result
¤ MV8L = Second or Subsequent CMVI Hearing Result
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¤ MV8N = CMVI Hearing Result Not Applicable or Clear
Duplicate
¤ MV9 = Change Citation Number
¤ MVU = Correct Suspended Citation
¤ CCPS = Payment Skeleton
¤ CCP = Payment applied to existing citation
¤ CCP4 = Change Payable to Non-Payable with $000 amounts
¤ SU = Payment default action applied by RMV
¤ CCP3 = Payment Reversal
¤ CMBC = Converted Bad Payment
¤ CMB = Bad Payment
¤ CMB2 = Change Bad Payment
¤ CPD = Paid Bad Payment
¤ CPD3 = Reversed Bad Payment
Pending Status
The Pending Status of the current version:
¤
¤
¤
¤
¤
¤
¤
¤
¤
¤
¤
COMPLETE =
Assessment paid or violations found not
responsible by a CMVI hearing result
PAYMENT DUE = Awaiting payment amount shown by the due
date shown.
DEFAULT DUE = Awaiting payment amount shown by the due
date shown. This amount due is the assessment amount plus
late and release fees.
HEARING REQUEST = Awaiting a CMVI hearing. The date
shown contains the date the hearing notice was produced, or is
blank if hearing notice has not been produced.
FINDING DUE = Awaiting payment amount shown by the due
date shown. This amount due and date due were determined by
a CMVI hearing result.
PAYMENT SKELETON = Payment has been received, but citation
copy from police or court has not been applied.
SUSPENDED CITATION = Citation copy from police or court is
suspended with errors.
REVERSED CITATION = Citation copy from police or court has
been reversed.
CON BAD PAY = Awaiting payment amount shown by the due
date shown. This amount due is the amount associated with a
“converted” bad payment transaction applied to this citation.
BAD PAY DUE = Awaiting payment amount shown by the due
date shown. This amount due is the amount associated with the
bad payment.
CHG BPAY DUE = Awaiting payment amount shown by the due
date shown. This amount due is the amount associated with a
change bad payment transaction applied to this citation.
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MRB Audit Information for Previous Version
Type
Refer to field descriptions for a violator who is a person.
VIOL Date
Refer to field descriptions for a violator who is a person.
LOC
Refer to field descriptions for a violator who is a person.
Location Name
Refer to field descriptions for a violator who is a person.
CDL VEH
Refer to field descriptions for a violator who is a person.
HAZ
Refer to field descriptions for a violator who is a person.
ACCD
Refer to field descriptions for a violator who is a person.
Description
Refer to field descriptions for a violator who is a person.
CHP SECT SS
Refer to field descriptions for a violator who is a person.
$Amount
Refer to field descriptions for a violator who is a person.
MPH
Refer to field descriptions for a violator who is a person.
Zone
Refer to field descriptions for a violator who is a person.
SUSP
Refer to field descriptions for a violator who is a person.
Judgment Code
Refer to field descriptions for a violator who is a person.
Judgment Date
Refer to field descriptions for a violator who is a person.
S (Status)
Refer to field descriptions for a violator who is a person.
Civil Assessment
for Citation
Refer to field descriptions for a violator who is a person.
Version Number
The previous version.
Submitter
Refer to field descriptions for a violator who is a person.
Document Locator Refer to field descriptions for a violator who is a person.
Number
Clerk Code
The User ID of the clerk who entered the previous version.
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Process Date
The Process Date of the previous version.
Transaction Code
Refer to field descriptions for a violator who is a person.
Procedures
How to View a Traffic Citation from UMVI and UMO
You may view the history for a traffic citation displayed on the UMVI Screen by
changing the function code to UMVH and pressing F6.
You may also view the history for a traffic citation displayed for any UMO summary line
that contains a value of "V" in the Type Code. If you need to locate this Type Code on
the UMO Screen, refer to the section UMO Screen, Field Descriptions.
1.
Obtain the Merit Rating Board - Operator Summary (UMO) Screen and scroll
forward if necessary, until the traffic citation summary line that you want to select
appears on the screen.
2.
In the FUNCTION field, type UMVH, but do not press ENTER.
3.
Position the cursor on the summary line for the traffic citation you want to view.
Now press F4.
The system returns the Merit Rating Board - Traffic Citation History (UMVH)
Screen for the summary line you selected.
NOTE: If you press F4 without the cursor positioned on a type "V" summary
line, or if you press F4 without changing the function code to UMVH, an error
message will be returned.
4.
To return to the UMO Screen, type UMO in the FUNCTION field and press F6.
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Common Messages
Below are some common messages that you might see while using the Merit Rating
Board -- Traffic Citation History (UMVH) Screen. Each message is listed with a brief
definition.
PLEASE ENTER CITATION NUMBER
From the UMVI Screen, you changed the function code to UMVH and pressed
ENTER instead of using the F6 key. Do not enter data as instructed by this
message. Start again from the UMVI Screen.
CITATION DISPLAYED - NO ADDITIONAL HISTORY
The traffic citation history screen is displayed for the desired citation and
additional history information is not available.
CITATION DISPLAYED - F8 FOR MORE HISTORY
The traffic citation history screen is displayed for the desired citation and
additional history information is available. Press F8 to view the additional history
information.
F4/F6/F9/F11 REQUIRE FUNCTION-CHANGE
Incorrect use of F4, F6, or F11. An example: From the UMVI Screen with
function code = UMVI, you pressed one of these keys.
This message is returned with the Merit Rating Board -- Traffic Citaton (UMVI)
Screen if you forget to change the function code from UMVI to UMVH when
using F4 to view history information for a traffic citation.
CURSOR NOT AT USABLE ENTRY
Incorrect use of F9. From the UMVH Screen, with function code = UMVH, you
pressed the F9 key.
F4/F9 REQUIRES SCROLL FUNCTION
Incorrect use of F9. From the UMVH Screen, with function code = UMVH, you
pressed the F9 key.
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F7/F8 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F7 or F8. From the UMVI Screen, with function code = UMVI,
you pressed one of these keys.
F9 REQUIRES USE OF PREVIOUS FUNCTION
Incorrect use of F9. From a screen other than the UMVI Screen, you changed the
function code to UMVI and pressed this key.
F11 NOT SUPPORTED BY THIS FUNCTION
Incorrect use of F11. From the UMVI Screen, with function code = UMVH, you
pressed the F11 key.
KEY NOT SUPPORTED IN THIS CONTEXT
Incorrect use of F3, F5, F7, F8, or F10. From the UMVI Screen, with function
code = UMVH, you pressed one of these keys.
NO REFERENCE-DATA AVAILABLE FOR F3
From a screen other than the UMVH Screen, you changed the function code to
UMVH and pressed the F3 key.
REQUESTED SCREEN CANNOT ACCOMMODATE SELECTION
(A) From the UMO Screen, you changed the function code to UMVH, positioned
the cursor on a summary line that is not a traffic citation, or on an empty area
below the last summary line, and pressed the F4 key, which makes the UMVH
request invalid.
(B) Incorrect use of F6. An example: From the UMO Screen, you changed the
function code to UMVH, positioned the cursor on a traffic citation summary line
and pressed the F4 key. The system returned the UMVH Screen. You changed
the function code to LI and pressed the F6 key. The system returned the License
Inquiry (LI) Screen. You incorrectly tried to screen hop back to UMVH Screen by
changing the function code to UMVH and pressing the F6 key. The system
returned this message.
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The UMVS Screen
About This Screen
When the citation number typed in the CITATION field on either the UMVI or UMVH
screen is on the computer system more than one (1) time, you will be brought to the
MRB - Duplicate Citation Scroll Screen.
The following guidelines should be used for selecting a citation from the UMVS Screen:
¤ If the violator information for one (1) of the citations displayed on the UMVS Screen
matches the violator information on the document in-hand, this citation should be
selected from the UMVS Screen.
¤ If the violator information for more than one (1) of the citations displayed on the
UMVS Screen matches the violator information on the document in-hand and one (1)
of the citations is not reversed, the citation that is not reversed should be selected
from the UMVS Screen.
¤ If the violator information for more than one (1) of the citations displayed on the
UMVS Screen matches the violator information on the document in-hand and all of
the citations are reversed, the first reversed citation should be selected from the
UMVS Screen.
¤
If the violator information on none of the citations displayed on the UMVS Screen
matches the violator information on the document in-hand, press the F9 key to return
to the UMVI or UMVH Screen without making a selection.
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Function Keys
The function keys that can be used with the UMVS Screen are highlighted below.
F2
F7
F8
F9
Proceed to the Main Menu
Page backward
Page forward
Select a citation from the UMVS Screen by placing the cursor on the
desired person record using the down arrow keys and pressing the F9 key.
The F9 key is also used to return to the UMVI or UMVH Screen without
making a selection from the screen.
Attempting to use any function key that is not available for the screen results in an error
message. The error message is different for each function key and the context in which
you try to use it.
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The UMVS Screen
Field Descriptions
FUNCTION
The function code UMVS displays
MSG
Displays system generated messages
LICENSE
This field is blank and protected
STATE
This field is blank and protected
PERSON NAME
System Generated. If the violator is a person, this field contains
the violator’s last and first name and the first character of the
violator’s middle name. If the violator is not a person, this field
contains the name of the company.
LICENSE
NUMBER AND
STATE
System Generated. If the violator is a person, the violator’s driver
license number and the license number state code display. If the
violator is not a person, this is blank.
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DOB
System Generated. If the violator is a person, the violator’s date of
birth displays. If the violator is not a person, this field is blank.
CITATION NO
System Generated. The citation number typed in the CITATION
field on the UMVI or UMVH Screen Screen displays.
“MISSING” displays when the citation number typed in the
CITATION field on the UMVI OR UMVH Screen is not on the
computer system.
INCIDENT DATE
System Generated. The date the offense occurred.
STATUS
System Generated. The status of the first offense on a citation
displays. The status codes are:
A
N
R
S
=
=
=
=
P
=
Active
Not Active
Reversed
Citation with unresolvable errors or Payment
Skeleton
Paid under the Merit Rating Plan.
Common Messages
Below are some common messages that you might see while using this screen.
CURSOR TO CITATION & F9 - F8 FOR MORE
Using the TAB or arrow keys, cursor down to the desired citation and press the
F9 key to select the citation and return to the UMVI or UMVH Screen or press
the F8 key to page forward to review the next page of citations
CURSOR TO CITATION & F9 - ALL RECORDS DISPLAYED
Using the TAB or arrow keys, cursor down to the desired citation and press the
F9 key to select the citation and return to the UMVI or UMVH Screen. Press the
F7 key to page backward to review the page previously displayed. Press the F9
key to return to the UMVI or UMVH Screen without making a selection.
NO TEXT AVAILABLE FOR THIS FUNCTION
The function key pressed is not available for use on this screen.
FUNCTION MUST BE CHANGED WHEN USING F4
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The function key pressed is not available for use on this screen.
F10 INVALID TO RETURN TO UPDATE SCREEN - USE F9
The function key pressed is not available for use on this screen.
THE FUNCTION KEY PRESSED IS INVALID
The function key pressed is not available for use on this screen.
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The MRBS Screen
About This Screen
MRBS is automatically invoked by the Merit Rating Board SDIP Statement Input Data
(UMI9) Screen and by the Merit Rating Board Operator Summary (UMO) Screen to
require user selection of a “license record” when more than one record contains the same
license number and license state code. The user makes a selection by positioning the
cursor on the selected record and pressing the F9 key to complete processing of the
request for an SDIP Statement or Operator Summary.
The driving records database contains Person Records to which traffic citations, at-fault
insurance claims, comprehensive insurance claims, out-of-state incidents, SDIP policy
inquiries, and records created by RMV applications are attached. The primary key to
Person Records is the 9-character Person Code. Person Records are known as “license
records,” and Person Codes are known as “license numbers.” Every Person Record is not
a Massachusetts driver's license record and, therefore, every Person Code is not a valid
Massachusetts driver's license number. On the LI Screen, the field name for the Person
Code is LICENSE#.
This chapter contains field descriptions and common messages for the MRBS Screen,
and an explanation of the different data sources and match criteria used by the system to
access Massachusetts license numbers and non-Massachusetts license numbers. MRBS
is not a function code. If you type MRBS in the function code field and press the
ENTER key, an error message will be returned.
A discussion of multiple license records for a UMI9 operator, including those that are not
returned on the MRBS Screen may be found in the UMI9 & UMIQ Screens chapter in the
section How to Create an SDIP Statement for Information Only. A discussion of
multiple license records for a UMO operator may be found in the UMO Screen chapter in
the section How to Inquire for an Operator Summary.
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Function Keys
The function keys that may be used with the MRBS Screen are highlighted below.
F1
F2
F4
F7
F8
F9
End Session
Main Menu
Select from Scroll Screen
Page backward
Page forward
Select from scroll and refresh previous screen
From the MRBS Screen, you may use F4 with a function code change and the cursor
positioned on a selected duplicate entry to request another screen. After you have used
F4 to go to a detail screen from MRBS, you may not return to MRBS unless you cause it
to be invoked again by UMI9 or UMO.
From the MRBS Screen, you may use F9 and the cursor positioned on a selected
duplicate entry to return to the previous function (UMI9 or UMO) and continue with the
original request. You do not need to change the function code; the system remembers
which function invoked MRBS. After you have used F9 to return to the previous
function, you may not return to MRBS unless you cause it to be invoked again by UMI9
or UMO.
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The MRBS Screen
Field Descriptions
Function
The code MRBS, which identifies this screen.
MSG
Displays system-generated messages.
License
The “license number” entered on the UMO or UMI9 Screen.
State
The code for the U.S. state/territory or Canadian province which
issued the operator's license as entered on the UMO or UMI9
Screen.
Descriptions for Each Duplicate Entry
The data source for this name and address information is always the Person Record, even
though the license number itself might be from a Previous Number Record (if license
state = MA) or an Unlicensed Operator Record (if license state is not = MA).
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You may review the Person Record for each MRBS duplicate entry by using the License
Inquiry (LI) and the License History Inquiry (LH) Screen. The License History Inquiry
(LH) Screen contains a code (RC) which describes the point of origin (application which
created) the Unlicensed Operator Record.
Last Name
The last name associated with the duplicate record for this entry.
First Name
The first name associated with the duplicate record for this entry.
Middle Name
The middle name associated with the duplicate record for this
entry.
Date of Birth
The date of birth associated with the duplicate record for this entry.
Address
The mailing street address associated with the duplicate record for
this entry.
City
The mailing address city associated with the duplicate record for
this entry.
State
The mailing address state abbreviation associated with the
duplicate record for this entry.
Zip Code
The mailing address ZIP code associated with the duplicate record
for this entry.
Procedures
How the System Accesses License Information
The system searches different record types and uses different match criteria depending on
whether the license state = Massachusetts.
License State = Massachusetts (MA)
When UMI9 or UMO license state = MA, the system looks for a matching license
number on database Person Records (also known as “license records”) and Previous
Number Records. The Previous Number Record contains a person's previous license
number and is always attached to a Person Record that contains the current license
number.
A Person Record which has a “license number” that is exactly the same as the UMI9 or
UMO license number is a candidate for MRBS. A Previous Number Record which has a
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“license number” that is exactly the same as the UMI9 or UMO license number is a
candidate for MRBS.
An MRBS entry may be a valid Massachusetts driver's license, a previous license
number, some other type of license or ID issued by the RMV, or just a name and address
record. However, it is not possible to distinguish between these different types of records
from data displayed on the MRBS Screen.
The license record for a Massachusetts driver's license number contains a value of “L” for
the license type, a non-blank value for the license class, and a valid date in the license
expiration date field on the License Inquiry (LI) Screen.
The previous license number appears on the License History Inquiry (LH) Screen as a
previous number with a blank state code.
The license record for some other type of license or ID issued by the RMV contains a
special value not = “L” in the License Type field on the License Inquiry (LI) Screen.
The license record that is a name and address record contains a blank value for the license
type, license class and license expiration date fields on the License Inquiry (LI) Screen.
License State Not = Massachusetts (MA)
When the UMI9 or UMO license state code is not = MA, the system looks for a matching
license number on database Unlicensed Operator Records. The Unlicensed Operator
Record contains a non-Massachusetts license number and license state code and is always
attached to either a special Person Record or a driver's license record. The nonMassachusetts license number and license state code are from the transaction that created
the Unlicensed Operator Record.
An Unlicensed Operator Record which has a license state code that matches the UMI9 or
UMO license state code and a license number that exactly matches a UMI9 or UMO
license number is a candidate for MRBS. The Unlicensed Operator Record license
number must match a UMI9 or UMO license number that contains 9 or fewer characters.
When the Unlicensed Operator Record license number contains more characters than a
UMI9 or UMO license number, and the first 9 characters match, this partial match on
license number is a candidate for MRBS.
A duplicate entry on MRBS may be a non-Massachusetts license number that is attached
to a valid Massachusetts driver's license number, or to a special Person Record.
However, it is not possible to distinguish between these different types of records from
data displayed on the MRBS Screen.
A special Person Record is created, along with an Unlicensed Operator Record, when an
MRB or RMV transaction is applied to an out-of-state licensed individual or to an
unlicensed individual, and the computer system or clerical procedure which applies the
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transaction cannot locate and positively identify an existing special Person Record
belonging to that same individual. The Person Code is either a system assigned number
beginning with “A,” or a system assigned number beginning with “X.” The license state
code in the Person Record is always = “MA.” The system assigned number beginning
with “A” or “X” is neither a valid Massachusetts license number nor a valid out-of-state
license number. If the system assigned number begins with “A” and the special Person
Record was created by an MRB transaction, the actual non-Massachusetts license number
and license state code as supplied on the traffic citation input document, out-of-state
driving record, or claim transaction are contained in an Unlicensed Operator Record
attached to the special Person Record.
Common Messages
Below are some common messages that you might see when the Duplicate License Scroll
(MRBS) Screen is returned. Each message is listed with a brief definition.
CURSOR TO SELECTION AND F9 - ALL RECORDS DISPLAYED
All of the duplicates are displayed on this screen. Position the cursor to the
desired record and press F9 to select a record and return to the original screen
(UMO or UMI9).
CURSOR TO SELECTION AND F9 - PRESS F8 FOR MORE
The duplicate records for the license number and license state you entered on the
UMO or UMI9 screen will not fit on one screen. A maximum of seven (7) entries
is displayed on one screen. Use the F8 key to page forward, if necessary, to
locate the entry you want to select. Position the cursor on the record and press F9
to select it and return to the original screen (UMO or UMI9).
FUNCTION NOT USER SELECTABLE
An attempt to use MRBS as a function code results in this message.
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Section 4
UMS Screens
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The UPOI Screen
About This Screen
The Policy/Operator Inquiry (UPOI) screen allows you to:
¤ Establish new policies in UMS (with UPIC)
Note: To create a new policy, you must complete the UPOI screen before you go to
the UPIC (Policy Information/Change) screen.
¤ Display operator license and policy information, including unpaid premiums, SDIP
levels, 90 34J violations, and optional coverage
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The UPOI Screen
Field Descriptions
Function
Enter the function code UPOI in this field and press Enter to
display the UPOI screen.
MSG
Displays system-generated messages.
Pol Typ
Enter the policy type code. Enter P for private passenger policy or
C for commercial policy.
Ins Co
Enter the insurance company code and name.
Renw
Renewal indicator. Enter X if you want the transaction processed
and updated as a renewal instead of a new business transaction.
Policy No
Enter the policy number that will be issued to the customer.
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Eff Date
Enter the date the policy goes into effect, in MM/DD/YYYY
format.
Exp Date
Enter the policy expiration date, in MM/DD/YYYY format. This
date defaults to one year from the effective date, but can be
adjusted to a date within 2 years.
Totals
A heading representing the following fields:
34J
The total number of 90 34J (no liability policy) convictions for all
policyholder(s)/operator(s) listed on the screen.
Comp Pts
Not used.
Opt Cov
A code indicating whether comprehensive and collision coverage
can be denied:
Y = Yes, it can be denied.
N = No, it cannot be denied.
LF
Enter L for license number or enter F for FID.
LIC/FID
NUMBER
Enter the policyholder's license number (up to 25
characters) or FID (up to 9 characters). The system automatically
enters the name of the policyholder under the LAST NAME/CORP
field if the license number or FID already exists on the ALARS
datase.
If a policyholder does not have a license, enter NOLICENSE. If a
policyholder's license was issued out-of-state, enter the out-of-state
number.
Note: If only one operator is listed, the system assumes that the
operator is the policyholder.
Lic St
The code for the state that issued the license. If you entered
NOLICENSE in the LIC/FID NUMBER field, you must enter XX
in this field. If you entered an out-of-state license number, enter
the code for state, Canadian province, or foreign country in this
field (default = MA).
For a complete list of valid state, Canadian, and foreign codes see
Appendix B.
PH
A code, X, indicating whether the operator is the policyholder.
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DO
Yr Ex
A code, X, indicating whether the operator is a deferred operator.
If Incidents Indicator (field 17) is N, enter operator’s years (1-6) of
out-of-state experience.
II
Enter the appropriate incidents indicator code:
Y = Yes, the operator has had an incident (accident, moving
violation, etc.).
N = No, the operator has not had an incident.
Last Name/
Corp/Lic Stat
The operator’s last name or the corporation name and
the status of his/her license as it appears on the registry records. If
the operator has no license, or an out-of-state license, no status
displays. For a complete list of license status codes, see Appendix
A.
DOB
The operator’s date of birth, in MM/DD/YYYY format.
SDIP PTS/Step
The operator’s SDIP points, credit code, or step.
Comp Pts
This field is not available at this time.
34J
The number of 90 34J convictions for the operator, if any.
Unpd Prem
The total dollar amount of the operator’s unpaid premiums, if any.
Next Update
Transaction
A code requesting a change of carrier. If you enter C
and press Enter the system automatically displays the UPIC
screen.
Procedures
Making an Inquiry on UPOI
1.
In the FUNCTION field, enter UPOI and press Enter. The following message
displays:
PLEASE ENTER REQUIRED KEYS
2. Enter the appropriate information in the following required fields:
POL TYP
INS CO
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POLICY NO (if not a bind)
EFF DATE
EXP DATE (if different from the default date)
LF (license or FID)
LIC/FID NUMBER (at least one operator is required).
3. Press Enter. The following message displays:
INQUIRY PROCESS COMPLETE
Adding an Operator License Number to UPOI
1.
Follow the procedure above for making an inquiry on UPOI.
2.
Use the arrow keys to move the cursor to the LIC/FID NUMBER field. Enter the
operator’s license or FID number. If not a Massachusetts license, enter the state
code.
3.
Press Enter. The following displays:
INQUIRY PROCESS COMPLETE
4. In the PH field, enter X beside the operator who is the policyholder. Press Enter.
The following message displays:
INQUIRY PROCESS COMPLETE
Note: If only one operator is listed, the system assumes that the operator is the
policyholder.
The screen displays the following information for each policyholder/operator
listed:
Last name
Date of birth
License status
SDIP Level
When Inquiring on Duplicate License Numbers
1.
When adding an operator’s license or FID number, the message DUP LICENSE
NUMBER KEYED, PLEASE CORRECT may appear. You have entered a
number that already appears on this screen.
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2.
Correct the number, and continue processing.
Or,
1.
If the message DUPLICATES EXIST-PRESS ENTER TO RESOLVE appears,
the number you entered is a duplicate of another in the system (not the screen).
2.
Press Enter.
3.
The LN, LNO, LNS, or RNF screen displays. Select the appropriate
person/NOWN, place the cursor anywhere on the person/NOWN’s information
line, and press F9.
How to Add a New Business or Renewal Policy
1.
Follow the procedure “Making an Inquiry on UPOI.”
2.
In the NEXT UPDATE TRANSACTION field, enter C and press Enter to
display the UPIC screen (change of carrier).
3.
The following information is carried over to the UPIC screen from the UPOI
screen:
¤
¤
¤
¤
¤
¤
Policy type
Insurance company
Effective date
Expiration date
Policy number (if entered)
Policyholder information
For further instructions on change of carrier, see the UPIC Screen chapter.
Moving to a Secondary Session to Display License Information on the LI
Screen
1.
From the UPOI screen (primary session), enter the required fields and the
operator’s license number about which you are inquiring and press Enter.
2.
In the FUNCTION field, enter LI.
3.
Use the arrow keys to move the cursor to the selected operator.
4.
Press F3 to move to a secondary session of the LI screen to view specific
information about the license number requested.
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4.
Press F3 or F11 to return to the original UPOI screen.
Common Messages
Below are some common messages that you may see while using this screen.
REQUIRED FIELD MISSING - PLEASE ENTER
You attempted to bypass a field that requires data to be entered. Enter the
appropriate information in this field.
INQUIRY PROCESS COMPLETE
Indicates that all the information requested for the customer has been displayed.
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The UPIC Screen
About This Screen
Use the Policy Information (UPIC) screen to process changes of carrier (for example,
new coverage) for registrations and/or vehicles that currently exist on the Registry’s
database.
Note: The UPIC screen is for insurance companies only. It can only be accessed from
the UPOI screen.
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The UPIC Screen
Field Descriptions
Function
The function code UPIC appears in this field.
MSG
Displays system-generated messages.
PG
The page number of the scroll screen currently displayed.
Pol Typ
Enter P for a private passenger policy or a C for a commercial
policy.
Ins Co
The code and name of the policyholder’s insurance company.
Status/Dte
The policy status and effective date of that status
(MM/DD/YYYY). For a complete list of policy status codes, see
Appendix B.
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Pol Number
The policy number will carry over from the UPOI screen unless it
is a binder. Otherwise, enter the policyholder’s policy number. If
there is no policy number established yet at the company, leave it
blank and the RMV will create a binder (number) for the policy
which can be changed/updated at a later date.
The Policy Codes are as follows:
ACAN
To be canceled on a future cancellation effective
date (advanced canceled policy). Date of
cancellation not yet reached.
ACTV
Active for all vehicles it lists
ADVN
Policy effective date not yet reached.
BIND
Assigned a temporary bind number (policy #).
CANC
Canceled.
EXPI
Expired (past its expiration date).
Note: If you entered a duplicate policy type, policy number,
insurance company, or policy effective date on UPOI, this field
will be blank and PLCY ALREADY ON FILE - KEY NEW
POLICY # will appear in the MSG field. Fix and resolve this
message.
Pol Eff Date
The date the policy became effective (MM/DD/YYYY).
Pol Exp Date
The date the policy expires (MM/DD/YYYY).
Policyholder
Information
A heading for policyholder license and address information.
No information can be entered or changed here except for out-ofstate policyholders or NOWNs not known to the Registry system.
Lic#
The policyholder’s license number (as it appears on the
policyholder’s driver’s license), or the corporate/company
FID/EIN number (as it appears on tax forms).
If the policy-holder has no driver’s license (in any state), this field
displays NOLICENSE.
If the policyholder has an out-of-state license, the out-of-state
license number displays in this field.
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ST
The state that issued the policyholder’s driver license. In a
NOLICENSE situation, this field contains XX. For a complete list
of valid state, Canadian, and foreign codes, see Appendix B.
Lic Status
The policyholder’s license status. For a complete list of license
status codes, see Appendix B.
Name L, F, M
The policyholder’s last, first, and middle names.
DOB
The policyholder’s date of birth (MM/DD/YYYY).
FID #
The NOWN/corp policyholder's 9 character FID/EIN number.
Corp Name
The NOWN/corp policyholder's name.
Mail Addr
The street portion of the policyholder’s address.
City
The city/town portion of the policyholder’s address.
ST
The state portion of the policyholder’s address. For a complete list
of valid state, Canadian, and foreign codes, see Appendix B.
Zip
The zip code portion of the policyholder’s address.
Bldg/Apt
The building/apartment portion (if any) of the policyholder’s
address.
Vehicle
Information
A heading for vehicle information insured on the policy.
There is a maximum of 24 registration/vehicles that can be
inputted on eight pages. Press F8 to display next pages or F7 to
display previous pages.
VIN
Enter the vehicle identification number.
Note: You must enter either the VIN number or the PLATE TYPE
and REG NUMBER for each vehicle. When the VIN number is
entered, the information for this vehicle displays automatically if
found on the RMV database.
Registrations without vehicles can be entered by PLATE TYPE
and REG only.
Yr/Make/Model
The vehicle’s year, make, and model.
Reg Number
Enter the vehicle’s plate type and registration number.
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Note: You must enter either the Plate Type/Reg Number or the
VIN number for each vehicle. When the plate type and registration
number are entered, the information for this vehicle displays
automatically if found on RMV database.
Status/Exp Dte
The primary status and expiration date of the registration. For a
complete list of status codes, see Appendix B.
Owner Lic/FID
The vehicle owner’s license number and the state that issued the
license, or the NOWN owner's FID number.
Last Name
The vehicle owner’s last name.
First Name
The vehicle owner’s first name.
Corp Name
The name of the NOWN that owns the vehicle.
Premium Town
Enter the premium town code, if appropriate.
Procedures
How to Process a Change of Carrier (New Coverage) for Registered
Vehicles
1.
Once you complete the UPOI screen and enter C (change of carrier), the UPIC
screen automatically displays and the following information is carried over from
the UPOI screen:
¤
¤
¤
¤
¤
¤
Policy type
Insurance company
Effective date
Expiration date
Policy number (if entered)
Policyholder information
Please note the following when entering or changing information on this screen:
¤ If the policyholder's license number was an out-of-state license and was not
known to the system, you must enter his or her name (last, first, and middle
initial), date of birth, and address.
¤ If the policyholder's FID/EIN number is not known to the system, you must
enter their corporate name and address.
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¤ If the POL NUMBER field is blank, enter the policy number, if available. If
no policy number is available, leave this field blank. The system generates a
number referred to as a bind number.
¤ If you enter an invalid zip code (Massachusetts only), a zip code directory
screen appears. Move the cursor under the correct zip code and press Enter.
The system returns you to the UPIC screen. Press Enter again to insert the
valid zip code in the ZIP field.
2.
For each registration/vehicle being insured, enter the appropriate information in
the VIN NUMBER and/or PLATE TYPE and REGISTRATION NUMBER and
press Enter. The plate color defaults to the current color if not entered.
Registrations with no associated vehicles can be entered with PLATE TYPE and
REG only.
Before you press F12, ensure that the correct vehicle information appears on the
screen.
Note: If additional vehicles (up to 24) are covered in this policy, you may enter
three vehicles on each of the eight screens. Press F8 to go to the next screen; press
F7 to go to the previous screen.
If there are more than 24 vehicles, do the first 24 on the UPIC screen, then go to
the UPMV screen and add the rest of the vehicles after you press F12 to update
the policy record.
3.
The system generates the vehicle description, status/expiration date of the plate,
the license number, and name of the owner of the vehicle.
4.
Once you enter all the registrations/vehicles to be attached to the policy, press
F12 to update the record.
Note: If you did not use a policy number, the system generates a bind number in
place of a policy number. Record the bind number for future reference.
When You Enter a Duplicate VIN or Registration
If you enter a duplicate registration or VIN number, the following message displays:
DUPLICATES EXIST-PRESS ENTER TO RESOLVE
Press Enter.
The system displays the URSR or the URSV screen with the duplicate registration or
vehicle identification numbers.
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Move the cursor to the desired information and press F9. This redisplays the UPIC
screen with the selected registration or vehicle information.
Common Messages
Below are common messages that you may see while using this screen.
DUPLICATES EXIST - PRESS ENTER TO RESOLVE
You entered a duplicate registration or VIN number. If you press Enter the system
displays the URSR or URSV screen with the duplicate registration or VIN numbers.
Move the cursor to the desired information and press F9. UPIC redisplays with the
selected vehicle information.
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The UPA Screen
About This Screen
The Policy Amend (UPA) screen is used by insurance companies to make online changes
to policy information and policy statuses. Use the UPA screen to:
¤
¤
¤
¤
¤
Amend policyholder information
Cancel or reinstate policies
Clear and adjust unpaid premiums
Verify bound policies
Inquire on existing policies
You can access the UPA screen directly from the menu or from the UPH and UVH
screens by pressing F3 to carry over data.
To inquire or amend vehicles on a policy, use the Multiple Vehicle Amend screen
(UPMV). To access the UPMV screen from the UPA screen, enter V (VEH DISPLAY)
in the ACT CD field and press Enter.
Note: The UPA screen is for insurance companies only.
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The UPA Screen
Field Descriptions
Function
Enter the function code UPA in this field and press Enter to
display the UPA screen.
MSG
Displays system-generated messages.
Act Cd
Enter a code for the action to be taken. This field is required (If the
field is left blank, I is the default code). Valid entries are:
I
B
C
R
U
P
V
Inquire about a policy
Bind verification
Cancel a policy
Reinstate a cancelled policy
Clear/adjust unpaid premiums
Amend policyholder information
Delete/add vehicles (displays the UPMV screen)
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Pol Typ
Enter the policy type code: P for a private passenger policy; C for a
commercial policy.
Ins Co
Enter the code for the policyholder’s insurance company. The
system automatically displays the name of the insurance company
assigned to the code (Required).
Note: This field plus the POL NUMBER, POL EFF DATE, and
POL TYP identify the policy being accessed.
Status/Dte
The policy’s current status and the date that status went into effect.
For a complete list of policy status codes, see Appendix B.
Pol Number
Enter the appropriate number (Required):
¤ Policy number assigned by the insurance company
¤ Bind number assigned by the RMV (starts with a pound sign
[#])
Note: This field plus the INS CO, POL EFF DATE, and POL TYP
identify the policy being accessed.
Pol Eff Date
Enter the date (MM/DD/YYYY) the policy became effective
(Required).
Note: This field plus the INS CO, POL NUMBER, and POL TYP
identify the policy being accessed.
Pol Exp Date
The date (MM/DD/YYYY) the policy expires.
Cancel:
Effective Date
Required when you are canceling a policy. Enter the date
in the format (MM/DD/YYYY). The cancellation becomes
effective (defaults to current date).
Note that you can only update the cancellation fields when you are
canceling a policy. See “How to Cancel a Policy,” later in this
chapter.
Cancel: Reason
Required when you are canceling a policy. Enter the appropriate
reason code for the cancellation. For a complete list of reason
codes, see Appendix B.
Unpaid Prem
Optional when canceling a policy. If the policy has unpaid
premiums, enter the unpaid amount in whole dollars. For example,
enter 15 for $15.00.
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Reinstate:
Effective Date
When a policy is reinstated, the system automatically enters
the cancellation date as the effective date. This field is display
only.
Reinstate:
Reason
Required when reinstating a policy. Enter the appropriate
reason code. Valid entries are:
¤ BOA
¤ RCAN
¤ ECAN
Board of Appeal Renewal
Reinstatement
Void, the cancellation was in error.
Note: The reinstatement fields can only be updated when you
are reinstating a policy. See “How to Reinstate a Policy,” later in
this chapter.
Reinstate:
Source
When reinstating a policy, the system fills this field with
the operator’s UMS sign-on. This cannot be altered. It indicates
the agent or company that processed the reinstatement.
Clear Unpd:
Reason
Required when clearing unpaid premiums. Enter the appropriate
reason code. See “How to Clear Unpaid Premiums” later in this
chapter. Valid entries are:
¤ PAID
¤ EAMT
¤ EPAY
Premiums were paid.
Amend the dollar amount
Unpaid premiums posted in error.
Ph Lic #
The policyholder’s license number (Massachusetts or most recent
out-of-state). If the policyholder has no valid license,
NOLICENSE appears.
St
The code for the state that issued the policyholder’s license. If the
policyholder has no valid license, the displayed code is XX. For a
complete list of valid state, Canadian, and foreign codes, see
Appendix B.
FID#
The NOWN policyholder's FID/EIN number.
Name L
The policyholder’s last name.
Name F
The policyholder’s first name.
Name M
The policyholder’s middle name (and junior or senior, if
appropriate).
DOB
The policyholder’s date of birth (MM/DD/YYYY).
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Corp
The NOWN policyholder's name.
Mail Addr
The street portion of the policyholder’s mailing address.
City
The city/town portion of the policyholder’s mailing address.
St
The state portion of the policyholder’s mailing address.
Zip
The zip code portion of the policyholder’s mailing address.
Bldg/Apt
The building/apartment number portion of the policyholder’s
mailing address (if appropriate).
Procedures
Inquiring About a Policy
1.
Enter I in the ACT CD field.
2.
Enter information in the following fields, and press Enter.
POL TYPE - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - policy number or binder number
POL EFF - policy’s effective date
The system displays the requested policy information if it exists on the database.
Processing a Bind Verification
1.
Enter B in the ACT CD field.
Note that a bind verification is only valid for a policy in BIND status.
2.
Enter the information in the following fields, and press Enter:
POL TYP - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - bound policy number (you must key the # sign)
POL EFF - policy effective date
The system displays the requested policy information.
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3.
Enter the new policy number in the POL NUMBER field (required).
4.
Enter a new date in POL EFF DATE field, if necessary.
5.
Press F12 to process the bind verification.
Canceling a Policy
1. Enter C in the ACT CD field.
Note that a policy cancellation is only valid for a policy in ACTV, EXPI, BIND
or ADVN status.
2. Enter the information in the following fields, and press Enter.
POL TYP - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - policy number or binder number
POL EFF - policy effective date
The system displays the requested policy information.
3. Enter the new CANCEL: EFFECTIVE DATE (required).
For an ACTIVE, BIND or EXPIRED policy, this can be any date between the
POL EFF DATE and the POL EXP DATE.
For an ADVANCE policy, this must be the same as the POL EFF DATE.
4. Enter the new CANCEL: REASON code (required). Refer to “Reason Codes” in
Appendix B.
5.
Enter the unpaid premium amount (if any) in the CANCEL: UNPAID PREM
field. Press Enter.
6.
Press F12 to process the cancellation.
Reinstating a Cancelled Policy
1. Enter R in the ACT CD field.
Note that a reinstatement is only valid for a policy in CANC or ACAN status.
2.
Enter information in the following fields, and press Enter:
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POL TYP - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - policy number or binder number
POL EFF - policy effective date
The system displays the requested policy information, and automatically inputs
the reinstatement date in the EFFECTIVE DATE field.
3. Enter the reason code in the REINSTATE: REASON field (required). For more
information on reason codes, see Appendix B.
4. The system automatically enters the user's UMS sign-on ID in the REINSTATE:
SOURCE field. This field is display-only and cannot be changed. Press Enter.
5.
Press F12 to process the reinstatement.
Clearing Unpaid Premiums/ or Adjusting Unpaid Amount
1.
Enter U in the ACT CD field.
Note that Amending Unpaid Premiums is only valid for a policy that was
CANCELLED with an UNPAID PREM.
2.
Enter information in the following fields, and press Enter:
POL TYP - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - policy number or binder number
POL EFF - policy effective date
The system displays the requested policy information.
3.
Enter the appropriate clear code in the CLEAR UNPD: REASON field.
(required). Valid entries are:
¤ PAID
¤ EPAY
¤ EAMT
Unpaid premium was paid
Unpaid premiums were posted in error
Unpaid Premiums were adjusted
Unpaid dollar amounts can be cleared totally or incrementally. If adjusting
amount, be sure to input the money still owed to your company.
4. 6.
Press Enter.
Press F12 to process the clear unpaid premiums or adjusted amount.
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Changing Policyholder Information
1. Enter P in the ACT CD field.
Note that only policyholder (PH) information can be changed in this transaction.
Other information is protected.
2.
Enter information in the following fields, and press Enter.
POL TYP - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - policy number or binder number
POL EFF - policy effective date
The system displays the requested policy information.
3.
Change the license number or FID/EIN (if necessary): If the correct license
number or FID appears, move cursor to the ST field. Otherwise, enter the correct
Massachusetts license number or FID/EIN, A, or NOLICENSE (if the
policyholder has no license). Then move cursor to the ST field.
4.
Change the state code (if necessary): If the correct state code appears (XX if
NOLICENSE; MA is the default code), press Enter. Otherwise, enter the correct
state code and press Enter.
An error message will appear when a Massachusetts license is not on the
database.
5.
Add policyholder information (if necessary).
If the license number and state are on the RMV database, all the policyholder
information will be displayed automatically.
Policyholder fields are only accessible when changing:
¤ Massachusetts-licensed policyholders to no-license policyholders.
¤ No-license policyholders to Massachusetts policyholders.
6.
Press Enter.
7.
Press F12 to process the changes to policyholder information.
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Changing Vehicle Information
Enter V in the ACT CD field. The system displays the Multiple Vehicle Amend (UPMV)
screen. Refer to the UPMV Screen chapter for information on using this screen.
Common Messages
Below are some common messages that you may see while using this screen.
REQUIRED FIELD MISSING - PLEASE KEY
You attempted to bypass a required field without entering the appropriate
information. This information must be keyed in.
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The UPMV Screen
About This Screen
The Multiple Vehicle Amend (UPMV) screen allows insurance companies to inquire,
add, or delete vehicles on either a private passenger policy or a commercial policy. This
screen gives you the option of either displaying a specific vehicle or a list of all vehicles
associated with a policy.
You can access this screen by entering UPMV in the FUNCTION field, from the UVH
and UPH screens, or by displaying the UPA screen and entering V (vehicle display) in
the ACT CD field.
To inquire on or update other policy information, including amending policyholder
information, canceling or reinstating policies, or clearing unpaid premiums, use the UPA
screen.
Note: The UPMV screen is for insurance companies only.
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The UPMV Screen
Field Descriptions
Function
Enter the function code UPMV in this field and press Enter to
display the UPMV screen.
MSG
Displays system-generated messages.
Act Cd
Enter a code for the action to be taken. (Required) Valid entries
are:
I
A
D
Pol Typ
Inquire about a policy.
Add a new vehicle to the policy
Delete a vehicle from the policy
Enter the policy type code: P for a private passenger policy; C for a
commercial policy.
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Ins Co
Enter the code for the policyholder’s insurance company. The
name of the insurance company assigned to the code automatically
displays. (Required)
Status/Dte
The policy’s current status and the date that status went into effect.
For a complete list of policy status codes, see Appendix B.
Pol Number
Enter the appropriate number. (Required)
¤ Policy number assigned by the insurance company.
¤ Bind number assigned by the RMV (starts with a pound sign
[#]).
Pol Eff Date
Enter the date (MM/DD/YYYY) the policy became effective.
(Required)
Pol Exp Date
The date (MM/DD/YYYY) the policy expires.
Plt Type
The plate type code. For a complete list of these codes, see
Appendix A.
Reg#
The policyholder's registration number.
D
The delete flag. This indicates that a vehicle has been deleted from
the policy.
Vehicle ID
Number
The vehicle’s 17-character identification number.
Plt Typ
The plate type code. For a complete list of these codes, see
Appendix A.
Reg Num
The policyholder's registration number.
C
The plate color for the vehicle.
Effective Date
The date on which the vehicle was added or deleted from the
policy.
Prem Town
The three-number premium town code. Refer to Appendix B for a
list of these codes.
Yr
The year of the vehicle. Use the format YYYY.
Make
The five-character make code of the vehicle. Refer to Appendix B
for a list of these codes.
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Owner Name
The vehicle owner's name.
Procedures
Inquiring About a Vehicle
1.
Enter I in the ACT CD field.
2.
Enter information in the following fields, and press Enter.
POL TYPE - policy type code
INS CO - 3-digit insurance company code
POL NUMBER - policy number or binder number
POL EFF - policy’s effective date
The system displays the requested vehicle information, up to twelve vehicles per
page. Press F8 to display next pages, if any. Press F7 to displays previous pages.
Note: If there are more than 100 pages, take the last plate on page 100 and input it onto
the plate number field to continue past page 100.
Adding a Vehicle to a Policy
1. Follow the procedure “Inquiring About a Vehicle” above.
2.
Move the cursor to the ACT CD field and enter A. Press Enter.
3.
The cursor moves to a blank line to allow you to enter information.
Enter either the vehicle ID number or the plate type and registration number for
each vehicle. Enter the date the vehicle was added to the policy in the
EFFECTIVE DATE field.
4.
Press F12 to update the record.
Deleting a Vehicle From a Policy
1. Follow the procedure “Inquiring About a Vehicle” above. The system lists all the
vehicles associated with that policy.
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If you want to find and delete a specific vehicle, perform an inquiry on the policy,
then enter just the plate type and registration number. The system will list that
vehicle first.
2.
Move the cursor to the ACT CD field and enter D. Press Enter.
3.
Using the arrow or tab keys, move the cursor to the vehicle you want to delete (in
the D field). Enter D and press Enter.
4.
Enter the date that the vehicle was deleted from the policy in the EFFECTIVE
DATE field.
5.
Press F12 to update the record.
To delete more than one vehicle, move the cursor to each vehicle you want to
delete, and enter D in the D field next to that vehicle. In the EFFECTIVE DATE
field, change the date that each vehicle was deleted from the policy. When done,
press F12 to update the policy record.
Common Messages
MAX PAGE LIMIT REACHED ENTER REG# TO SEE MORE
You will get this message when you try to go to the end of a list with over 100
pages (1200 vehicles).
To continue past page 100, take the last plate on page 100 and input it into the
plate number field.
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The UPH Screen
About This Screen
The Policy History (UPH) screen allows you to display a policyholder’s insurance
history. Each inquiry is based on the policyholder’s license number and state, or their
FID/EIN number.
¤ UPH lists policy type, insurance company code, policy number, effective and
expiration dates, and unpaid premium amount.
¤ UPH displays policies in ICO (insurance company code) and policy number order.
¤ UPH is a scroll screen with F7/F8 (backward and forward scrolling) capability.
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The UPH Screen
Field Descriptions
Function
Enter the function code UPH and press Enter to display the UPH
screen.
MSG
Displays system-generated messages.
PG
The page number of the scroll screen currently displayed.
Ph Lic #
Enter the policyholder’s license number. Valid entries are:
¤ Massachusetts license
¤ Out-of-state license
¤ RMV-assigned license number
If the policyholder is a NOWN, enter their FID/EIN number in the
FID# field.
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ST
Leave blank if state is Massachusetts. If state is not
Massachusetts, enter the 2-character code for the state that issued
the policyholder’s license. For example, FL for Florida. See
Appendix B for a list of valid state, Canadian, and foreign codes.
If no valid code applies, enter FR.
Total Unpaid
The dollar amount of this policyholder’s unpaid premiums in
whole dollars.
FID
The NOWN policyholder's FID/EIN number.
Corp
The NOWN policyholder's name.
Name
The customer’s last name (L), first name (F), and middle initial
(M). If the person is a junior or senior, this is displayed in the M
field.
DOB
The policyholder’s date of birth.
Mail Addr
The policyholder’s mail address.
PT
The policy type code. Indicates P for private passenger policy; C
for commercial policy.
Ins Co Code
The code for the insurance company that wrote the policy. If the
policyholder has more than one policy, each of the policies is
displayed on a separate line.
Policy Number
The number of this policy.
Policy Eff Date
The effective date of this policy.
Policy Exp Date
The expiration date of this policy.
Status Eff Date
The effective date of the policy’s current status.
Status Code
This policy’s current status. For example, ACTV or CANC. See
Appendix B for a complete list of policy status codes.
Unpaid
Premium
The dollar amount of unpaid premiums on a cancelled policy.
(Only displayed when the Status Code is CANC)
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Procedures
Inquiring About Policy History by License Number or FID/EIN
1.
In the FUNCTION field, type UPH and press Enter. The following message
displays:
PLEASE ENTER REQUIRED FIELDS, PRESS ENTER TO BEGIN
2.
Enter the license number in the PH LIC # field or the FID/EIN number in the
FID# field.
3.
If it is a Massachusetts license number, leave the ST field blank. If an out-of-state
license number, enter the state code. For example, FL for Florida. See Appendix
B for a complete list of valid U.S. state, Canadian, and foreign codes.
4.
Press Enter.
5.
The system displays information on the policyholder whose state and license
number, or FID number, match the information you entered.
If more than one policyholder matches the license number you entered, the LN,
LNO, or LNS inquiry screen automatically appears. If more than one
policyholder matches the FID/EIN number you entered, the RNF screen
automatically appears.
Select the appropriate name.
Up to twelve policies appear on each page. If the policyholder has more than
twelve policies, press F8 to display the next page. Press F7 to display previous
pages.
When There are Duplicate License Numbers or FID/EINs
1.
If two or more policyholders in the database have the same state and license
number you entered, the LN (Massachusetts) or LNO (out-of-state) screen
automatically appears, and displays all the duplicate licenses.
If two or more NOWN policyholders in the database have the same FID/EIN
number you entered, the RNF screen automatically appears, and displays all the
duplicate FID/EINs.
2.
Review all the displayed licenses or FID/EINs. Use the arrow keys to move the
cursor to any position on the desired customer’s record.
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3.
Press F9 to bring the selected customer’s information to the UPH screen.
When the License Number is Incorrect or Unknown
1.
In the FUNCTION field, type ULP and press Enter. The following message
displays:
ENTER NAME AND DATE OF BIRTH
2.
Enter as much of the policyholder’s name as you can. Use the wild characters *
or ? if you enter a partial name to limit the search.
Note: The more accurate and complete your entry, the fewer records you will
have to review (You can enter as little as a single character of the policyholder’s
last name, but the system may generate dozens of names for you to review).
3.
Enter the policyholder’s date of birth (DOB), if possible. This will help specify
the policyholder you want.
4.
Press Enter. The system displays the policyholders who have the name and DOB
you entered.
5.
Move the cursor to the FUNCTION field. Enter UPH, but do not press Enter.
6.
Move the cursor to the desired policyholder record. Then press F4 to bring the
record to the UPH screen.
Bringing a Record From One Inquiry Screen to Another
1.
In the FUNCTION field, enter the code of the desired screen and press F6.
2.
When the carryover is complete, the following message displays:
INQUIRY PROCESS COMPLETE
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Common Messages
Below are some common messages that you may see while using this screen.
F7 IS NOT VALID
You are currently on the first page of the policyholder’s record, and you
attempted to page backward by pressing F7 (You can only go forward from the
first page by pressing F8).
REQUIRED FIELD MISSING - PLEASE KEY
You attempted to bypass a required field without entering the appropriate
information. This information must be keyed in.
END OF SET - NO MORE RECORDS
You have reached the end of the list of policyholders for this transaction.
F8 FOR MORE RECORDS
Press F8 to view additional policyholder records for this transaction.
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35
The UPTH Screen
About This Screen
The Policy History (UPTH) screen lists the detail of every transaction related to a
selected policy.
Use the updated UPH screen to select the appropriate policy, then access UPTH for the
detail.
You can access UPTH:
¤ From the UPH screen, enter UPTH in the FUNCTION field (do not press Enter),
move the cursor to select the appropriate policy number, and press F3.
¤ From the UVH screen, enter UPTH in the FUNCTION field (do not press Enter),
move the cursor to select the appropriate policy number, and press F3.
¤ From the UPA screen, enter UPTH in the function field (do not press Enter). Press
F6.
¤ From the UPMV screen, enter UPTH in the function field (do not press Enter).
When the UPTH screen is in primary session, you can go to the UPA screen by pressing
F6.
UPTH is a scroll screen with F7/F8 (backward and forward scrolling) capability. You
can also use UPTH as an inquiry screen by inputting policy data.
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The UPTH Screen
Field Descriptions
Function
Enter the function code UPTH and press Enter to display the
UPTH screen.
MSG
Displays system-generated messages.
PG
The page number of the scroll screen currently displayed.
Pol Typ
Enter the policy type code. Enter P for private passenger policy; C
for commercial policy.
Ins Co
Enter the 3-digit insurance company code. This field, plus the
POL TYP, POL NUMBER, and POL: EFF DATE identify the
policy being accessed.
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Status/Date
The current status of the vehicle’s insurance policy. Also, the date
the status became effective. See Appendix B for a complete list of
policy status codes.
Pol Number
Enter the policy number assigned by the insurance company.
Eff Date
Enter the date the policy went or goes into effect. This field, plus
the POL TYP, INS CO, and POL NUMBER fields identify the
policy being accessed.
Exp Date
The date the policy expires, usually one year from the POL EFF
DATE.
Ph Lic #
The policyholder’s driver’s license number.
ST
The state/Canadian province/foreign country that issued the
policyholder’s license. See Appendix B for a complete list of valid
state, Canadian, and foreign codes.
FID#
The NOWN policyholder's FID number.
Name L,F,M
The policyholder’s name.
DOB
The policyholder’s date of birth.
Corp
The NOWN policyholder's name.
Mail Addr
The street portion of the policyholder’s mailing address.
City
The city/town portion of the policyholder’s mailing address.
ST
The state/Canadian province/foreign country portion of the
policyholder’s mailing address. See Appendix B for a complete list
of valid state, Canadian, and foreign codes.
Zip
The zip code portion of the policyholder’s mailing address.
Bldg/Apt
The building/apartment number portion of the policyholder’s
mailing address (if appropriate).
Status Code
The policy’s status at each transaction. See Appendix B for a
complete list of policy status codes.
Reason Code
The reason code for a cancellation, reinstatement, or unpaid
premium. See Appendix B for a complete list of reason codes.
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Status Eff Date
The date each status went into effect.
Unpaid Premium
The amount of the policyholder’s unpaid premiums (in whole
dollars), if any.
Agent Code
Defaults to the sign-on of the person who entered the transaction or
the three digit code of the company.
Transaction Date
The date the transaction was entered/accepted on the
Registry database.
Procedures
Inquiring About Policy History Transactions
1. Type UPTH in the FUNCTION field and press Enter to display the UPTH
screen.
2.
Enter information in the following fields, and press Enter.
POL TYP - policy type code
INS CO - insurance company code
POL NUMBER - policy number
EFF DATE - policy effective date
The system displays the policy history and policyholder information. Each
transaction is described on a separate line.
Common Messages
Below are some common messages that you might see while using this screen.
INS COMPANY # INVALID
The insurance company number is either missing or invalid. Enter the correct
number.
POLICY # MISSING OR INVALID
The insurance policy number is either missing or invalid. Enter the correct
number.
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POLICY EFFECTIVE DATE MISSING
The policy effective date is either missing or invalid. Enter the correct date.
END OF SET ENCOUNTERED
You have reached the end of the list of policy history transactions.
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36
The UVH Screen
About This Screen
The UVH (Vehicle Policy History) screen displays current and past policy information
related to a registration or vehicle identification number (VIN).
UVH is a scroll screen with F7/F8 (backward and forward scrolling) capability.
UVH can be accessed in the following ways:
¤
¤
¤
¤
From the URI screen by changing the function and pressing F6
From the RH screen by selecting a registration and pressing F4
From the VT screen by selecting a registration line and pressing F4
From the URSR, URSV, and URSN screens. Select a registration, VIN, or name.
Then press F4.
¤ From the menu. When UVH displays, enter the VIN or registration information
(plate type, registration number, and plate color).
You can access other screens from UVH in the following ways:
¤
¤
¤
¤
¤
From UVH to UPTH by selecting an item and pressing F3
From UVH to UPA by selecting an item and pressing F3
From UVH to RI by changing the function and pressing F6
From UVH to RH by changing the function and pressing F6
From UVH to UPMV by selecting an item and pressing F3
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The UVH Screen
Field Descriptions
Function
Enter the function code UVH and press Enter to display the UVH
screen.
Msg
Displays system-generated messages.
PG
The page number of the scroll screen currently displayed.
Plt Type
A 3-character code indicating the type of license plate issued to the
vehicle. Required if registration information (plate type,
registration number, and plate color) is entered. Displayed if VIN
is entered. For a list of plate type codes, refer to Appendix A.
Reg #
The vehicle’s registration number. Required if registration
information (plate type, registration number, and plate color) is
entered. Displayed if VIN is entered.
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Clr
The color of the vehicle’s license plate. This field defaults to the
appropriate color when the VIN or the PLT TYPE and REG # are
entered.
VIN #
The 17-character vehicle identification number for the vehicle on
the policy. Required if no registration information (plate type,
registration number, and plate color) is entered. Displayed if
registration information is entered.
PT
The policy type code. P indicates a private passenger policy; C
indicates a commercial policy.
Ins Co Code
The 3-number code that identifies the vehicle’s insurance
company.
Policy Number
The insurance policy number for the vehicle.
Policy Eff Date
The date the insurance policy on this line went into effect.
Policy Exp/Canc
When the policy’s status is CANC, the date the policy on this line
was (will be) cancelled. Otherwise, the date the policy expires.
Plcy Stat
The current status of the vehicle’s insurance policy. See Appendix
B for a complete list of policy status codes.
Begin Coverage
The date on which the registration/vehicle became effective on the
insurance policy. This date can be different than the policy
effective date.
End Coverage
The end date of the registration/vehicle’s insurance coverage. This
date can be different from the policy expired date. If the policy
status is ACTV, the end coverage determines if coverage for that
specific registration/VIN is present.
CS
The current insurance status of the vehicle/registration displays on
this line. Valid statuses include:
C
H
N
P
R
W
-
Currently insured
Had insured
Never insured
Pending revocation
Revoked
Will insure
Note that if the policy status is ACTV, the current status (C/S)
field must have a C status code. Otherwise, coverage for that
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particular registration/VIN is not covered. Check the END
COVERAGE field for date.
Procedures
Inquiring About a Vehicle Policy History
Enter information in the PLT TYP (plate type code) and REG# or VIN# fields, and press
Enter.
The screen displays the vehicle’s policy history. If the policyholder has more than one
policy, each policy is listed on a separate line.
When a Duplicate Registration is Entered
1.
When a duplicate registration is entered, the system automatically displays the
URSR screen. This screen displays all the duplicate registrations.
2.
Move the cursor to the appropriate registration and press F9 to select it.
3.
UVH redisplays with the selected registration and the vehicle’s policy history.
When a Duplicate VIN is Entered
1.
When a duplicate VIN is entered, the system automatically displays the URSV
screen. This screen displays all the duplicate VINs.
2.
Move the cursor to the appropriate VIN and press F9 to select it.
3.
UVH redisplays with the selected VIN and the vehicle’s policy history.
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Common Messages
Below are some common messages that you might see while using this screen.
END OF SET ENCOUNTERED - NO MORE RECORDS
Indicates that you have reached the end of the list of policies for the vehicle
entered.
NO POLICY RECORDS FOUND FOR THIS REG/VIN/REF
Indicates that the vehicle entered does not have any policies listed on the system.
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Section 5
Non-Renewal
Screens
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37
The NRR Screen
About This Screen
The Nonrenew Display Obligations for Registration (NRR) screen is used to review
outstanding non-renewal issues for a registration number (To look at tickets, excise bills,
etc. for a person's license number, use the NRL screen).
After you enter a plate type, registration number, and plate color, NRR displays each
parking ticket, abandoned vehicle ticket, excise bill, or Fastlane violation that is currently
marked.
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The NRR Screen
Field Descriptions
Function
Enter code NRR to display the NRR screen.
MSG
Displays system generated messages.
Plate-Type
The plate type of the registration for which you are inquiring. For
a complete list of Plate Type codes, see Appendix A.
Registration
Number
The six character numeric or alphanumeric license plate number
for which you are inquiring.
Registration
Color
The plate color. The system defaults to the current color.
After you enter the information above, and press Enter, the following fields display with
data.
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Date
The non-renewal date in MM/DD/YYYY format if the registration
is in a non-renewal status.
VIN
The manufacturer’s vehicle identification number indicating the
vehicle marked for non-renewal.
Year
The vehicle year, in YYYY format.
Make
The manufacturer’s description code of the vehicle.
Owner 1
The owner’s last name, first name, and middle initial.
Item
Number of items marked against a particular registration.
Town/Origin
The three digit code and name for each entity that marked an
obligation for the registration.
System
The type of outstanding obligation marked:
Abandoned
Excise
Parking
Fastlane Violations
(Abandoned Vehicle Citation)
(Excise Non-Payment)
(Unpaid Parking Ticket)
Year
The year of the outstanding obligation, in YYYY format.
Ticket-Number
The numbers or alphabetic characters assigned to the obligation.
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Procedures
Displaying Obligation Information by Registration Number
1.
Enter NRR in the FUNCTION field and press Enter to display the NRR screen.
2.
Enter information in the following fields, and press Enter.
PLATE TYPE
REGISTRATION NUMBER
REGISTRATION COLOR
The system displays each obligation associated with that registration, as well as
owner information. To display additional pages of records, if any, press F8. To
display previous pages, press F7.
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38
The NRL Screen
About This Screen
The Nonrenew Display Obligations for License (NRL) screen is used to view all
outstanding tickets, excise bills, warrants, child support issues, or Fastlane violations for
a license number. (To look at tickets, excise bills, etc. for a registration, use the NRR
screen.)
After you enter the license number, the system displays each unpaid parking ticket,
abandoned vehicle citation, excise bill, warrant, child support issue, or Fastlane violation
that is marked against the license.
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The NRL Screen
Field Descriptions
Function
Enter code NRL to display the NRL screen.
MSG
Displays system generated messages.
License
Enter the nine digit license number.
State
Enter the two letter code for the state that issued the license.
After you enter the information in the above fields and press Enter, the following fields
display with data:
Date
The date the non-renewal status became effective (if applicable).
DOB
The license holder’s date of birth.
License
The license number you entered above.
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Last
The license holder’s last name.
First
The license holder’s first name.
Middle
The license holder’s middle initial.
Item
Number of items marked against a particular license.
Town/Origin
The three digit code and name for each entity that marked an
obligation for the license.
System
The type of outstanding obligation marked.
Abandoned
Excise
Parking
Warrant
Child Support
Fastlane Violation
(Abandoned Vehicle Citation)
(Excise Non-Payment)
(Unpaid Parking Ticket)
(Outstanding Warrant)
(Outstanding Child Support Payment)
Year
The year of the outstanding obligation, in YYYY format.
Ticket-Number
The numbers or alphabetic characters assigned to the obligation.
Procedures
Displaying Obligation Information by License Number
1.
Enter NRL in the FUNCTION field and press Enter to display the NRL screen.
2.
Enter information in the following fields, and press Enter.
LICENSE
STATE
The system displays each obligation associated with the license number you
entered. To display additional pages of records, if any, press F8. To display
previous pages, press F7.
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Glossary
Glossary
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Glossary
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A Numbers - A reference number assigned to a violator who, when stopped, exhibited
another license other than Massachusetts, or no license at all. A numbers are also
generated by insurance companies building a policy with an out-of-state license number.
The Merit Rating Board also generates A numbers. The only accurate way to determine if
a person has an A number is to check the LP screen.
Advanced Registration - Renewing a registration up to 6 months in advance of the
expiration date, when the plate type is changing, or processing a new registration 14 days
in advance.
Agent Code - The insurance company sign-on code.
Batch Header - Identifies the batch of work.
Batch Number - A system-generated number that appears on each document
processed through the system that represents the batch type, current year, julian date,
location (office) number, batch number, and sequence number of the batch. This number
helps to locate transactions or documents, if necessary.
Bind Number - A system-generated number in lieu of a policy number.
BREF Record - A record created and attached to the customer's record whenever a
batch number is generated. You can use them when you need information on the status
of a particular NDR check. To find out what BREF records are associated with a
particular NDR check, use the LTH screen. For a complete list of BREF records and
their meanings, see the ALARS Quick Reference manual.
Bus Type D - Must have DPU certificate used for special or character services.
Bus Type L - See private livery.
Corp/Company - Refers to a corporation or company.
Default - An entry displayed automatically by the system in a field when you leave that
field blank.
Duplicate Vin - A duplicate VIN number occurs when a VIN number is currently
listed on the system more than once.
Effective Date - The date on which the registration becomes effective.
Glossary
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Error Message - System messages that display in the MSG field of all screens when
there is an occurrence that halts the procedure you are doing. A list of common error
messages can be found at the end of each screen chapter.
Expiration Date - The date on which the registration expires.
Function Key - Keys at the top of the keyboard that give ALARS screens additional
capabilities and offer you quick access to the screens you need.
Garage Code (RMV) - A three-digit code that indicates where the customer's vehicle
is principally garaged.
Heavy Vehicle Use Tax - A receipt issued by the Federal Tax Highway Revenue for
vehicles that weight over 55,000 pounds (This receipt must be shown when renewing).
Insurance Code - A three-digit code that indicates the insurance company insuring
the vehicle.
Julian Date - The day of the year that the transaction was processed. For example,
March 1, 2009 is the 60th day of the year (YY/DDD).
License Class - Type of driver's license. Commercial license classes are A, B, or C
and are distinguished by different vehicle weight requirements. Passenger license classes
are D (passenger vehicle) or M (motorcycle).
License Number - A nine-digit number that identifies the owner having the right to
operate a motor vehicle in Massachusetts. For out of state license numbers, the system
allows up to 25 characters.
Lienholder - An individual or corporation that lends money for the purpose of
purchasing a vehicle.
Massachusetts Assigned Number (VIN) - A number assigned by the Registry to
identify the year, make, and model of the vehicle (not a 17-digit number). For example,
MA12345
NDR - National Driver's Register.
Non-profit - An organization that performs services for no profit.
Plate Type - The category, or series, of the plate. Plate types are assigned to such
categories as Passenger Vehicles, Authority Vehicles, Buses, or Motorcycles.
Glossary
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Primary Session - The primary session is the original function. To determine whether
or not a particular session is a primary session, examine the left corner date on the screen.
If the date is separated by slashes (/), the primary session is in effect; otherwise, the date
is separated by hyphens. (See also Secondary Session)
Primary Status - The main status of a registration.
Private Livery - A privately-owned vehicle that takes passengers for hire.
Reference List - Some screens have a reference list that provides additional
information about records on the screen. A record from the reference list can be accessed
and used in a similar manner as the scroll screen mechanism. It is intended for brief
examination of supportive detail.
Residential Address - Secondary address on a registration. This can only be used if
the mail address is different.
Restrictions - Additional features that may be applied to any class license to indicate
limitations or exceptions on a driver's license.
S Number - A random, state-assigned (S) number that is issued as the license number
to all customers unless the customer specifically requests the use of the social security
number.
Scroll Screen - Refers to a screen that displays a list of records which are in some way
similar or identical to one another. A scroll screen is either requested by the user or
automatically displays if more records meet the user entered criteria.
Secondary Status - Provides additional information about a registration.
Secondary Session - The secondary session is accessed whenever you want to keep
the primary session running, but move to another function to display additional
information. The purpose of the secondary session is to provide detail reference that may
be required to continue activity in the primary session.
To determine whether or not a particular session is the secondary session, examine the
left corner date on the screen. If the date is separated by dashes (-), the secondary session
is in effect. See also Primary Session.
Source - The sign-on ID of the agent/company who processed the transaction on the
UPA screen.
Status Date - The date the status took effect.
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System-displayed - This is a type of field entry in which the system displays
information already in the record. You do not type data in this field.
System-generated - This is a type of field value determined by the system. For
example, the FEE TO COLLECT field is system-generated whereby the system
calculates the fee required for a particular function.
Third Status - Indicates the third current status of a person's license. These codes are
the same as the secondary codes and differ only in the position on the status code line.
Transaction Code - Date the transaction is processed and accepted on the Registry's
computer.
VIN Number - Identifies the vehicle by year, make, and model.
X Number - A system-generated number used for registrations. This is not a license
number.
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Appendices
Appendix A – Plate Types
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Appendix A – Plate Types
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Appendix A:
Plate Types
Campers
AHN
AHR
AHV
Ambulances
AMN
AMR
Plate Color
/Field
Series
Examples
R
R
R
Normal Series
Reserved Series
Vanity
CA87614, CA1234A
CA9, CA43, (1-99)
NANCY
R
R
R
Normal Ambulance
Animal Ambulance
Reserved Ambulance
AMB888, AMB35
ANI999
AMB12, AMB62
Apportioned Vehicle
54229
Apportioned Vehicles
APN
R
Authority Vehicles
ATN
A
A
A
A
A
A
A
A
A
A
Authority Series
Berkshire Regional Transit Auth.
Brockton Area Transit Auth.
Cape Ann Transit Auth.
Franklin Regional Transit Auth.
Greater Attleboro-Taunton
Regional Transit Auth.
Greenfield Montague Transit Area
Martha’s Vineyard Transit Auth.
Mass. Bay Transit Auth. (MBTA)
Mass. Bay Transit
Auth. Police (MBTA)
Mass. Turnpike Auth.
Merrimack Valley Regional
Transit Auth.
Montachusett Regional
Transit Auth.
Nantucket Regional Transit Auth.
Pioneer Valley Transit Auth.
Southeastern Regional Transit Auth.
Water Resources Auth.
Worcester Regional Transit Auth.
A
Authority Motorcycle Series
Mass. Bay Transit Auth. (MBTA)
A
A
A
A
A
A
A
AXN
Plate Types
Appendix A – Plate Types
BRT11
BAT103
CAT16
FRT15
ATT19
GMT26
MVTA5
MBT10
MBTP10
TPK10
MVRTA1
MRT10
NRT242
PVT10
SRT10
WRA10
WRT101
MBTM9
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Buses
BUN
BUR
BUV
R
R
R
Normal Series
Reserved Series
Vanity Series
BU85631, BU7771A
BU2, BU68 (1-99)
LINDA
COV
R
R
R
R
R
R
Normal Series
Hearse
Snow Removal
Reserved Series
Hearse
Vanity Series
123456, D12300
HR999, HR99A
SR1234
B32, 99
HR99
BOB35
Livery
LVN
LVR
LVV
R
R
R
Normal Series
Reserved Series
Vanity Series
LV10001
LV2002
JOHN
B
B
B
B
B
AX8765, XB1247
AX7, XC78 (1-99)
ANMC100
BK10A
RK10A
B
B
B
B
B
B
B
B
B
B
B
Normal Series
Reserved Series
Antique
Blue Knight Series
Red Knight Series
Special Series
Handicapped
Veterans
XPOW
Pearl Harbor Survivor
Purple Heart
Bronze Star
Silver Star
Legion of Valor
Congressional Medal of Honor
Distinguished Flying Cross
Vanity Series
M
M
M
M
M
Normal Series
Boston Municipal
Fire
Police
Motorcycle Series
M12345
MB120
MF1234
MP1232
MMC1234
Commercial
CON
COR
Motorcycles
MCN
MCR
MCS
MCV
Municipal
MVN
MXN
Appendix A – Plate Types
HP1234
VT1234
PW1234
PS1234
PH1234
VB1234
VS1234
LV1234
MH1234
DF1111
BIKER
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Passenger
PAN
PAR
G
R
R
PAS
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
Normal Series
Reserved Series
Special Series
Environmental
Cape Cod & Islands
Fish & Wildlife
Right Whale
Roseate Tern
Blackstone Valley
Government
Governor's Council
Honorary Consular
House Members
Senate
United States Congress
United State Senate
Military
Bronze Star
Distinguished Flying Cross
Ex-POW
Gold Star Family
Legion of Valor
Congressional Medal of Honor
National Guard
Pearl Harbor Survivor
Purple Heart
Silver Star
Veteran
Medical/Disability
Disabled Veterans
Handicapped
Emergency Vehicle
Medical Doctor
Sports
Basketball Hall of Fame
Bruins
Bruins/Youth Hockey
Celtics
Celtics/Boston Children’s Hospital
Mini Fenway Park
Olympic Spirit
Patriots
Appendix A – Plate Types
123ABC, 123456
999ZAZ, 12AB34
123, A99A, H45
-5 or fewer characters
CI1005, IC1000
FW1234, FWAA12
RW12AB, RW102B
RT1022
BV1000
GC1234
CONS123
HOUS123
SENAT12
USC123, USC12A
USS123
VB1000
DF1000
XPOW123, XPOW12A
GS1000
LV1
CMH99
NG1234
VTPH20
PH2000
VS1000
VT1001
DV1234
HP1234, HP123A
EMR123
MD1234
BB1111
BRUIN99
BR1234
CELT99
CS1234
FP0000
OS1234
NE1234
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R
RS1001
R
R
R
R
R
R
R
R
R
R
R
Red Sox
Other
Antique
Antique Vanity
Breast Cancer
Choose Life
Conquer Cancer
Ham Operator
Firefighter Memorial
Invest in Children
News Photographer
United We Stand
Massachusetts Animal Coalition
PAV
PAY
R
V
Vanity Series
Year of Manufacture
BLUE, LOU2
21332, CC909
School Buses
SBN
SBR
R
R
Normal Series
Reserved Series
SB245, SB945C
SB1, SB28 (1-99)
Semi Trailers
SMN
SMR
R
R
Normal Series
Reserved Series
SM1234
SM41, SM85
Student
SPN
SPN
Y
Y
Normal Series
Special Series
10001
HPP101
S
S
S
S
Normal Series
Metro District Commission
State Police
State Vehicles
State Fire Marshall
MDC10
SP103
ST12
FIREMAR
S
S
S
Motorcycle Series
Metro District Commission
State
State Police
MDCM1
STMC11
SPMC10
R
R
Normal Series
Reserved Series
TA123, TA98A
TA2, TA224 (1-250)
State Vehicles
STN
SXN
Taxis
TAN
TAR
Appendix A – Plate Types
AN1234
ANFORD
BC1234
CL1234
CC1234
NC/12
FF1234
TC1234
NP1234
US1000
SN1234
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Trailers
TRN
TRR
R
R
Normal Series
Reserved Series
123456
543, 25, T376
-5 or fewer characters
Vanpool
VPN
R
Normal Series
1000
Appendix A – Plate Types
317
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Appendix A – Plate Types
318
Registry of Motor Vehicles – UMS User Manual
Appendix B:
ALARS Codes
Primary Status Codes For Commercial and Noncommercial Licenses
ACT
EXP
SUS
REV
CAN
DEN
Active
Expired
Suspended
Revoked
Cancelled (CDL only)
Cancelled status may indicate either:
-an expired revocation period (The license class displays)
-an unsolicited CSOR was received (The license class is blank)
Denied
Secondary Status Codes For Noncommercial Licenses
RSU
NRE
RXX
RXP
RRV
NDU
DEN
CRT
RDF
Right to operate currently under suspension
Outstanding parking tickets, excise tax, warrants, or fast lane
violations
Reinstate pending full exam
Reinstate pending payment of the reinstatement fee
Right to operate is revoked
No duplicate license allowed
The right to operate a vehicle in Massachusetts is denied
A commercial road test is required for a CDL
Registry Default
Secondary status codes for a commercial license will appear next to the base status.
CDL Endorsement Codes
H
Hazardous Materials
L
Air Brakes
-Air brake endorsement information is indicated under restrictions. If you have the air brake endorsement on your license, the L
restriction will not display.
N
Tank Vehicles
Appendix B – ALARS Codes
319
Registry of Motor Vehicles – UMS User Manual
P
Passenger Transport
S
School Bus
T
Doubles/Triples
X
Hazardous Materials/Tank Vehicles
Restriction Codes
The following is a list of all federally recognized restriction codes and a description of
each code. The same codes are used for commercial and noncommercial licenses.
A
CMV Instrastate Medical
B
Corrective Lenses
C
Mechanical Aid
D
Prosthetic Aid
E
Automatic Transmission
F
Outside Mirror
G
Limit to Daylight Only
H
Limit to Restricted Hours
I
Limit - Junior Operator
J
Restriction card must be carried
K
CDL Intrastate Only
L
Vehicles without Air Brakes
M
Except Class “A” Bus
N
Except Class “A” and “B” Bus
O
Except Tractor Trailer
Appendix B – ALARS Codes
320
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P
Use with Certified Driving Instructors only (Permit only)
Q
CMV Medical Waiver required
R
Bioptic telescopic lens
S
Proof of Current Blood Sugar Level
W
CMV Intrastate only with medical waiver (CDL only)
Y
Restrict to 14 passenger capacity
You may enter a maximum of four restrictions per driver. If more than four restrictions
apply, use Restriction J. Restriction B does not require an individual to carry a restriction
card with his/her license or permit.
US State Codes
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Conneticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
AL
AK
AZ
AR
CA
CO
CT
DE
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
District of
Columbia
U.S. Dept of
Transportation
U.S. State
Dept.
Appendix B – ALARS Codes
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
DC
DR
DT
321
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U.S. Territorial Possessions
American Samoa
Baker Island
Guam
Howland Island
Jarvis Island
Johnston Atoll
Kingman Reef
Midway Islands
Navassa Island
Northern Mariana Islands
Palmyra Atoll
Puerto Rico
US Virgin Islands
Wake Islands
Other Jurisdictions
AS
Unavailable (use OT)
GU
Unavailable (use OT)
Unavailable (use OT)
Unavailable (use OT)
Unavailable (use OT)
Unavailable (use OT)
Unavailable (use OT)
MP
Unavailable (use OT)
PR
VI
WK
OT
Canadian Province Codes
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland
Northwest Territory
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon Territory
AB
BC
MB
NB
NF
NT NS
NU
ON
PE QC
SK
YT Appendix B – ALARS Codes
322
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License Transaction Codes
Code
Description
Code
Description
AB-CA
AB-CAR
AB-CB
AB-CBR
AB-CC
AB-CCR
AB-CL
AB-CLR
AB-CP
AB-CPR
AB-CV
AB-CVR
AB-MA
AB-MAR
AB-MB
AB-MBR
AB-MC
AB-MCR
AB-MD
AB-MDR
AB-MM
AB-MMR
AB-RD
AB-RDR
AB-RM
AB-RMR
AD­
AD-CF
AD-CI
AD-CR
AD-CV
AD-F
AD-N
AD-P
AD-PP
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
EXAM GRADE - NO GRADE
CANCEL FREE
CANCEL INVALID
CANCELED BY RMV
CANCEL VALID
EXAM GRADE - FAIL
EXAM GRADE - NOSHOW
EXAM GRADE - PASS
EXAM GRADE - PASS
PENDING
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
APPOINTMENT UNCANCELED
ADD CUSTOMER HOLD
CANCEL REQUEST
MANUFACTURE
CCP LIC REINSTATEMENT
CDL LICENSE DOWNGRADE
ISSUE CDL LICENSE CLASS=A
ISSUE CDL LICENSE CLASS=B
CDLLIC
CDLLUG
CDLPDG
CDLPIA
CDLPIB
CDLPIC
CDLPUG
CHGCH
CMBLBP
CMBLLF
CMDLBP
CMDLLF
CMDLRP
CODLBP
CPDLBP
CPDLLF
CPDLRP
CPM
CPM1SK
CPM1TF
CPM2TF
CPM3SK
CPM4TF
DER
ISSUE CDL LICENSE CLASS=C
CDL LICENSE UPGRADE
CDL PERMIT DOWNGRADE
ISSUE CDL PERMIT CLASS=A
ISSUE CDL PERMIT CLASS=B
ISSUE CDL PERMIT CLASS=C
CDL PERMIT UPGRADE
CHANGE CUSTOMER HOLD
RETURNED ENTRY PENALTY
RETURNED ENTRY LIC FEE
RETURNED DISMISS PENALTY
RETURNED DISMISS LIC FEE
RETURNED PAYMENT REIN FEE
CPD FEE OVERRIDE
RETURNED PAYMENT PENALTY
RETURNED PAYMENT LIC FEE
RETURNED PAYMENT REIN FEE
MISCELLANEOUS CASH
EMISSION STICKERS
DUPLICATE TITLE
NEW VIN
AMEND TITLE
ADD/DELETE LEINHOLDER
ROAD EXAM OVERRIDE
DELETED
WRITTEN EXAM OVERRIDE
DELETED
SCHOOL BUS CONVERSION
SCHOOL BUS CONVERSION
SCHOOL BUS CONVERSION
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
AD-RA
AD-RE
AD-RH
AD-RJ
AD-RL
AD-RS
AD-UC
ADDCH
CARMAN
CCPRXP
CDLLDG
CDLLIA
CDLLIB
DEW
DPU100
DPU200
DPU300
EB-CA
EB-CAR
EB-CB
EB-CBR
EB-CC
EB-CCR
EB-CL
EB-CLR
EB-CP
EB-CPR
EB-CV
EB-CVR
EB-C1
EB-C1R
EB-C2
EB-C2R
EB-MA
EB-MAR
EB-MB
EB-MBR
Appendix B – ALARS Codes
323
Registry of Motor Vehicles – UMS User Manual
EB-MC
EB-MCR
EB-MD
EB-MDR
EB-MM
EB-MMR
EB-M3
EB-M3R
EB-OM
EB-OMR
EB-O1
EB-O1R
EB-O2
EB-O2R
EB-O3
EB-O3R
EB-RD
EB-RDR
EB-RM
EB-RMR
EB-R3
EB-R3R
EB-SD
EB-SDR
EB-S3
EB-S3R
EB-WA
EB-WAR
EB-WC
EB-WCR
EB-WD
EB-WDR
EB-WE
EB-WER
EB-WG
EB-WGR
EB-WH
EB-WHR
EB-WM
EB-WMR
EB-WN
EB-WNR
EB-WP
EB-WPR
EB-WT
EB-WTR
EB-WV
EB-WVR
EB-W1
EB-W2
EB-W3
EB-W7
ED­
ED-CF
ED-CI
ED-CV
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT REBOOKED
APPOINTMENT SCHEDULED
APPOINTMENT SCHEDULED
APPOINTMENT SCHEDULED
APPOINTMENT SCHEDULED
EXAM GRADE - NO GRADE
CANCEL FREE
CANCEL INVALID
CANCEL VALID
ED-F
ED-N
ED-P
ED-PP
ED-RA
ED-RE
ED-RH
ED-RJ
ED-RL
ED-RS
ED-UC
EOR
EOW
GECFA
GECFB
GECFC
GECFD
GECFL
GECFM
GECFP
GECFV
GEF A
GEF B
GEF C
GEF D
GEF L
GEF M
GEF P
GEF V
GEN A
GEN B
GEN C
GEN D
GEN L
GEN M
Appendix B – ALARS Codes
EXAM GRADE - FAIL
EXAM GRADE - NOSHOW
EXAM GRADE - PASS
EXAM GRADE - PASS PENDING
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
EXAM GRADE - REJECT
APPOINTMENT UNCANCELED
ROAD EXAM OVERRIDE
WRITTEN EXAM OVERRIDE
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
324
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GEN P
GEN V
GEP A
GEP B
GEP C
GEP D
GEP L
GEP M
GEP P
GEP V
GERAA
GERAB
GERAC
GERAD
GERAL
GERAM
GERAP
GERAV
GERCA
GERCB
GERCC
GERCD
GERCL
GERCM
GERCP
GEREA
GEREB
GEREC
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
GERED
GEREL
GEREM
GEREP
GEREV
GERFA
GERFB
GERFC
GERFD
GERFL
GERFM
GERFP
GERHA
GERHB
GERHC
GERHD
GERHL
GERHM
GERHP
GERHV
GERJA
GERJB
GERJC
GERJD
GERJL
GERJM
GERJP
GERJV
Appendix B – ALARS Codes
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
325
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GERLA
GERLB
GERLC
GERLD
GERLL
GERLM
GERLP
GERLV
GERNA
GERNB
GERNC
GERND
GERNL
GERNM
GERNP
GERPA
GERPB
GERPC
GERPD
GERPL
GERPM
GERPP
GERSA
GERSB
GERSC
GERSD
GERSL
GERSM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
GERSP
GERSV
IMPLC
IMPLCD
IMPLN
IMPLND
IMRLC
IMRLCD
IMRLN
IMRLND
IMSAPP
LA
LCNAME
LCNUMB
LCNUMX
LDD
LDI
LE
LLAQ
LLD
LLI
LLP
LMD
LMDIMG
LMI
LMMA
LMP
LM8000
LNCOAB
LNCOAM
LNCOAR
LNSSNO
LNSSNR
LOSA
LOSAM
LOSB
LOSBM
LOSC
LOSCM
LOSD
LOSDM
LOSM
LOS1
LOS1M
LOS2
LOS2M
LOS3
LOS3M
LPCA
Appendix B – ALARS Codes
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
GRADE ROAD EXAM
AND BATCH EXAM
PRINT INSP LIC COMM
PRINT INSP LIC COMM DIESEL
PRINT INSP LIC NON-COMM
PRINT INSP LIC NON-COMM
DIESEL
RENEW INSP LIC COMM
RENEW INSP LIC COMM DIESEL
RENEW INSP LIC NON-COMM
RENEW INSP LIC NON-COMM
DIESEL
SUBMIT INSPECTOR
APPLICATION
SD EXPIRATION BREF
CHANGE NAME
CHANGE LICENSE NUMBER
CHANGE FROM XNUMBER
DUP DRIVERS ED CERT
DRIVERS ED CERT
LIC EXAMINERS BATCH
AMEND LIQUOR ID
DUPLICATE LIQUOR ID
LIQUOR ID
PRINT LIQUOR ID
DUP MASS ID
IMAGE MARKED FOR DELETE
MASS ID
AMEND MASS ID
PRINT MASS ID
ID NUMBER CHANGE
NCOA MAIL/RESI ADDRESS
CHANGE
NCOA MAIL ADDRESS CHANGE
NCOA RESI ADDRESS CHANGE
NO SSN OVERRIDDEN
REMOVE NO SSN OVERRIDE
LOS FUNCTION, CLASS=A
LOS FUNCTION, CLASS=AM
LOS FUNCTION, CLASS=B
LOS FUNCTION, CLASS=BM
LOS FUNCTION, CLASS=C
LOS FUNCTION, CLASS=CM
LOS FUNCTION, CLASS=D
LOS FUNCTION, CLASS=DM
LOS FUNCTION, CLASS=M
LOS FUNCTION, CLASS=1
LOS FUNCTION, CLASS=1M
LOS FUNCTION, CLASS=2
LOS FUNCTION, CLASS=2M
LOS FUNCTION, CLASS=3
LOS FUNCTION, CLASS=3M
CREATE PERMIT CLASS=A
326
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LPCB
LPCC
LPCD
LPCM
LRRA
LRRD
LRRO
LSA
LSAR
LSAT
LSD
LSDT
LSI
LSIP
LSIR
LSIT
LSP
LSR
LSRR
LSRT
LSSD00
LSTIMG
L1PAA
L1PAAM
L1PAB
L1PABM
L1PAC
L1PACM
L1PAD
L1PADM
L1PAM
L1PA1
L1PA1M
L1PA2
L1PA2M
L1PA3
L1PA3M
L1PDA
L1PDAM
L1PDB
L1PDBM
L1PDC
L1PDCM
L1PDD
L1PDDM
L1PDM
L1PE
L18000
L2DELA
L2DELB
L2DELC
CREATE PERMIT CLASS=B
CREATE PERMIT CLASS=C
CREATE PERMIT CLASS=D
CREATE PERMIT CLASS=M
RESTRICTION ADD
RESTRICTION DELETE
REMOVE O REST ON PERMIT
SCHOOL BUS APP
RESTRICTED SCHOOL BUS
APP
SCHOOL PUPIL APP
SCHOOL BUS DUP
TRANSPORT DUP
SCHOOL BUS ISSUE
SCHOOL BUS ISSUE PEND
RESTRICTED SCHOOL BUS
ISSUE
SCHOOL PUPIL ISSUE
SCHOOL BUS PRINT
SCHOOL BUS RENEW
RESTRICTED SCHOOL
BUS RENEW
TRANSPORT RENEW
SS# RMV INTERNAL
MAINTENANCE
PORTRAIT AND SIGNATURE
STORED
PERMIT APP CLASS=A
PERMIT APP CLASS=AM
PERMIT APP CLASS=B
PERMIT APP CLASS=BM
PERMIT APP CLASS=C
PERMIT APP CLASS=CM
PERMIT APP CLASS=D
PERMIT APP CLASS=DM
PERMIT APP CLASS=M
PERMIT APP CLASS=1
PERMIT APP CLASS=1M
PERMIT APP CLASS=2
PERMIT APP CLASS=2M
PERMIT APP CLASS=3
PERMIT APP CLASS=3M
PERMIT DEL CLASS=A
PERMIT DEL CLASS=AM
PERMIT DEL CLASS=B
PERMIT DEL CLASS=BM
PERMIT DEL CLASS=C
PERMIT DEL CLASS=CM
PERMIT DEL CLASS=D
PERMIT DEL CLASS=DM
PERMIT DEL CLASS=M
PROCESS ENDORSEMENT
LICENSE NUMBER CHANGE
PERMIT DELETE CLASS=A
PERMIT DELETE CLASS=B
PERMIT DELETE CLASS=C
L2DELD
L2DELM
L2EFM
L2EF1
L2EF2
L2EF3
L2EP
L2EPM
L2EP1
L2EP2
L2EP3
L2PAA
L2PAAM
L2PAB
L2PABM
L2PAC
L2PACM
L2PAD
L2PADM
L2PAM
L2PA1
L2PA1M
L2PA2
L2PA2M
L2PA3
L2PA3M
L2PDA
L2PDAM
L2PDB
L2PDBM
L2PDC
L2PDCM
L2PDD
L2PDDM
L2PDM
L2PD1
L2PD1M
L2PD2
L2PD2M
L2PD3
L2PD3M
L2PIA
L2PIAB
L2PIAM
L2PIB
L2PIBB
L2PIBM
L2PIC
L2PICB
L2PICM
L2PID
L2PIDB
L2PIDM
L2PIM
L2PIMB
L2PI1
Appendix B – ALARS Codes
PERMIT DELETE CLASS=D
PERMIT DELETE CLASS=M
EXAM FAILED CLASS=M
EXAM FAILED CLASS=1
EXAM FAILED CLASS=2
EXAM FAILED CLASS=3
EXAM PASSED
EXAM PASSED CLASS=M
EXAM PASSED CLASS=1
EXAM PASSED CLASS=2
EXAM PASSED CLASS=3
PERMIT AMEND CLASS=A
PERMIT AMEND CLASS=AM
PERMIT AMEND CLASS=B
PERMIT AMEND CLASS=BM
PERMIT AMEND CLASS=C
PERMIT AMEND CLASS=CM
PERMIT AMEND CLASS=D
PERMIT AMEND CLASS=DM
PERMIT AMEND CLASS=M
PERMIT AMEND CLASS=1
PERMIT AMEND CLASS=1M
PERMIT AMEND CLASS=2
PERMIT AMEND CLASS=2M
PERMIT AMEND CLASS=3
PERMIT AMEND CLASS=3M
PERMIT DUP CLASS=A
PERMIT DUP CLASS=AM
PERMIT DUP CLASS=B
PERMIT DUP CLASS=BM
PERMIT DUP CLASS=C
PERMIT DUP CLASS=CM
PERMIT DUP CLASS=D
PERMIT DUP CLASS=DM
PERMIT DUP CLASS=M
PERMIT DUP CLASS=1
PERMIT DUP CLASS=1M
PERMIT DUP CLASS=2
PERMIT DUP CLASS=2M
PERMIT DUP CLASS=3
PERMIT DUP CLASS=3M
PERMIT ISSUE CLASS=A
PERMIT ISSUE CLASS=A
PERMIT ISSUE CLASS=AM
PERMIT ISSUE CLASS=B
PERMIT ISSUE CLASS=B
PERMIT ISSUE CLASS=BM
PERMIT ISSUE CLASS=C
PERMIT ISSUE CLASS=C
PERMIT ISSUE CLASS=CM
PERMIT ISSUE CLASS=D
PERMIT ISSUE CLASS=D
PERMIT ISSUE CLASS=DM
PERMIT ISSUE CLASS=M
PERMIT ISSUE CLASS=M
PERMIT ISSUE CLASS=1
327
Registry of Motor Vehicles – UMS User Manual
L2PI1B
L2PI1M
L2PI2
L2PI2B
L2PI2M
L2PI3
L2PI3B
L2PI3M
L2PPA
L2PPAM
L2PPB
L2PPBM
L2PPC
L2PPCM
L2PPD
L2PPDM
L2PPM
L2PP1
L2PP1M
L2PP2
L2PP2M
L2PP3
L2PP3M
L2RWA
L2RWAM
L2RWB
L2RWBM
L2RWC
L2RWCM
L2RWD
L2RWDM
L2RWM
L2SA
L2SAB
L2SB
L2SBB
L2SC
L2SCB
L2SD
L2SDB
L2SM
L2SMB
L3DELA
L3DELB
PERMIT ISSUE CLASS=1
PERMIT ISSUE CLASS=1M
PERMIT ISSUE CLASS=2
PERMIT ISSUE CLASS=2
PERMIT ISSUE CLASS=2M
PERMIT ISSUE CLASS=3
PERMIT ISSUE CLASS=3
PERMIT ISSUE CLASS=3M
PERMIT PRINT CLASS=A
PERMIT PRINT CLASS=AM
PERMIT PRINT CLASS=B
PERMIT PRINT CLASS=BM
PERMIT PRINT CLASS=C
PERMIT PRINT CLASS=CM
PERMIT PRINT CLASS=D
PERMIT PRINT CLASS=DM
PERMIT PRINT CLASS=M
PERMIT PRINT CLASS=1
PERMIT PRINT CLASS=1M
PERMIT PRINT CLASS=2
PERMIT PRINT CLASS=2M
PERMIT PRINT CLASS=3
PERMIT PRINT CLASS=3M
REINSTMT ISSUE PERMIT
CLASS=A
REINSTMT ISSUE PERMIT
CLASS=AM
REINSTMT ISSUE PERMIT
CLASS=B
REINSTMT ISSUE PERMIT
CLASS=BM
REINSTMT ISSUE PERMIT
CLASS=C
REINSTMT ISSUE PERMIT
CLASS=CM
REINSTMT ISSUE PERMIT
CLASS=D
REINSTMT ISSUE PERMIT
CLASS=DM
REINSTMT ISSUE PERMIT
CLASS=M
PERMIT REPRINT CLASS=A
PERMIT REPRINT CLASS=A
PERMIT REPRINT CLASS=B
PERMIT REPRINT CLASS=B
PERMIT REPRINT CLASS=C
PERMIT REPRINT CLASS=C
PERMIT REPRINT CLASS=D
PERMIT REPRINT CLASS=D
PERMIT REPRINT CLASS=M
PERMIT REPRINT CLASS=M
LICENSE APP DELETE
CLASS=A
LICENSE APP DELETE
CLASS=B
L3DELC
L3DELD
L3IE
L3IEL
L3IEP
L3IEV
L3LAA
L3LAAM
L3LAB
L3LABM
L3LAC
L3LACM
L3LAD
L3LADM
L3LAL
L3LAM
L3LAP
L3LA1
L3LA1M
L3LA2
L3LA2M
L3LA3
L3LA3M
L4AB
L4DGD
L4DGDM
L4DGM
L4LA
L4LDA
L4LDAM
L4LDB
L4LDBA
L4LDBB
L4LDBC
L4LDBD
L4LDBM
L4LDB1
L4LDB2
L4LDB3
L4LDC
L4LDCM
L4LDD
L4LDDM
L4LDM
L4LD1
Appendix B – ALARS Codes
LICENSE APP DELETE CLASS=C
LICENSE APP DELETE CLASS=D
LICENSE APP FOR
ENDORSEMENT
LICENSE APP W/AIR BRAKES
LICENSE APP W/PASSENGER
LICENSE APP W/COMBINATION
LICENSE APP CLASS=A
LICENSE APP CLASS=AM
LICENSE APP CLASS=B
LICENSE APP CLASS=BM
LICENSE APP CLASS=C
LICENSE APP CLASS=CM
LICENSE APP CLASS=D
LICENSE APP CLASS=DM
LICENSE APP W/AIR BRAKES
LICENSE APP CLASS=M
LICENSE APP W/PASSENGER
LICENSE APP CLASS=1
LICENSE APP CLASS=1M
LICENSE APP CLASS=2
LICENSE APP CLASS=2M
LICENSE APP CLASS=3
LICENSE APP CLASS=3M
LICENSE BACKOUT
LICENSE DOWNGRADE
CLASS=D
LICENSE DOWNGRADE
CLASS=DM
LICENSE DOWNGRADE
CLASS=M
LICENSE AMENDMENT
LICENSE DUP CLASS=A
LICENSE DUP CLASS=AM
LICENSE DUP CLASS=B
LICENSE DUP BACKDROP
CLASS=A
LICENSE DUP BACKDROP
CLASS=B
LICENSE DUP BACKDROP
CLASS=C
LICENSE DUP BACKDROP
CLASS=D
LICENSE DUP CLASS=BM
LICENSE DUP BACKDROP
CLASS=1
LICENSE DUP BACKDROP
CLASS=2
LICENSE DUP BACKDROP
CLASS=3
LICENSE DUP CLASS=C
LICENSE DUP CLASS=CM
LICENSE DUP CLASS=D
LICENSE DUP CLASS=DM
LICENSE DUP CLASS=M
LICENSE DUP CLASS=1
328
Registry of Motor Vehicles – UMS User Manual
L4LD1M
L4LD2
L4LD2M
L4LD3
L4LD3M
L4LIA
L4LIAD
L4LIAM
L4LIB
L4LIBD
L4LIBM
L4LIC
L4LICD
L4LICM
L4LID
L4LIDB
L4LIDM
L4LIH
L4LIHD
L4LIL
L4LILD
L4LIM
L4LIMB
L4LIN
L4LIND
L4LIP
L4LIPD
L4LIT
L4LITD
L4LIX
L4LIXD
L4LI1
L4LI1B
L4LI1D
L4LI2
L4LI2D
L4LI2M
L4LI3
L4LI3B
L4LI3M
L4LP
L4LPA
L4LPAM
L4LPB
L4LPBM
L4LPC
L4LPCM
L4LPD
L4LPDM
L4LPM
LICENSE DUP CLASS=1M
LICENSE DUP CLASS=2
LICENSE DUP CLASS=2M
LICENSE DUP CLASS=3
LICENSE DUP CLASS=3M
LICENSE ISSUE CLASS=A
LICENSE ISSUE CLASS=A
LICENSE ISSUE CLASS=AM
LICENSE ISSUE CLASS=B
LICENSE ISSUE CLASS=B
LICENSE ISSUE CLASS=BM
LICENSE ISSUE CLASS=C
LICENSE ISSUE CLASS=C
LICENSE ISSUE CLASS=CM
LICENSE ISSUE CLASS=D
LICENSE ISSUE CLASS=D
LICENSE ISSUE CLASS=DM
LICENSE ISSUE W/HAZMAT
LICENSE ISSUE W/HAZMAT
LICENSE ISSUE W/AIR
BRAKES
LICENSE ISSUE W/AIR
BRAKES
LICENSE ISSUE CLASS=M
LICENSE ISSUE CLASS=M
LICENSE ISSUE W/TANK
LICENSE ISSUE W/TANK
LICENSE ISSUE W/PASSENGER
LICENSE ISSUE W/PASSENGER
LICENSE ISSUE W/DOUBL­
TRIP
LICENSE ISSUE W/DOUBL­
TRIP
LICENSE ISSUE
W/COMBINATION
LICENSE ISSUE
W/COMBINATION
LICENSE ISSUE CLASS=1
LICENSE ISSUE CLASS=1
LICENSE ISSUE CLASS=1M
LICENSE ISSUE CLASS=2
LICENSE ISSUE CLASS=2
LICENSE ISSUE CLASS=2M
LICENSE ISSUE CLASS=3
LICENSE ISSUE CLASS=3
LICENSE ISSUE CLASS=3M
LICENSE PRINT
LICENSE PRINT CLASS=A
LICENSE PRINT CLASS=AM
LICENSE PRINT CLASS=B
LICENSE PRINT CLASS=BM
LICENSE PRINT CLASS=C
LICENSE PRINT CLASS=CM
LICENSE PRINT CLASS=D
LICENSE PRINT CLASS=DM
LICENSE PRINT CLASS=M
L4LP1
L4LP1M
L4LP2
L4LP2M
L4LP3
L4LP3M
L4LRA
L4LRAM
L4LRB
L4LRBM
L4LRC
L4LRCM
L4LRD
L4LRDM
L4LRM
L4LR1
L4LR1M
L4LR2
L4LR2M
L4LR3
L4LR3M
L4LTA
L4LTAM
L4LTB
L4LTBM
L4LTC
L4LTCM
L4LTD
L4LTDM
L4LTM
L4OSA
L4OSAM
L4OSB
L4OSBM
L4OSC
L4OSCM
L4OSD
L4OSDM
L4OSM
L4RW
L4RWAM
L4RWB
L4RWBM
L4RWC
L4RWCM
L4RWD
L4RWDM
L4RWM
Appendix B – ALARS Codes
LICENSE PRINT CLASS=1
LICENSE PRINT CLASS=1M
LICENSE PRINT CLASS=2
LICENSE PRINT CLASS=2M
LICENSE PRINT CLASS=3
LICENSE PRINT CLASS=3M
LICENSE RENEW CLASS=A
LICENSE RENEW CLASS=AM
LICENSE RENEW CLASS=B
LICENSE RENEW CLASS=BM
LICENSE RENEW CLASS=C
LICENSE RENEW CLASS=CM
LICENSE RENEW CLASS=D
LICENSE RENEW CLASS=DM
LICENSE RENEW CLASS=M
LICENSE RENEW CLASS=1
LICENSE RENEW CLASS=1M
LICENSE RENEW CLASS=2
LICENSE RENEW CLASS=2M
LICENSE RENEW CLASS=3
LICENSE RENEW CLASS=3M
DELETE LICENSE CLASS=A
DELETE LICENSE CLASS=AM
DELETE LICENSE CLASS=B
DELETE LICENSE CLASS=BM
DELETE LICENSE CLASS=C
DELETE LICENSE CLASS=CM
DELETE LICENSE CLASS=D
DELETE LICENSE CLASS=DM
DELETE LICENSE CLASS=M
LICENSE ISSUE CLASS=A
LICENSE ISSUE CLASS=AM
LICENSE ISSUE CLASS=B
LICENSE ISSUE CLASS=BM
LICENSE ISSUE CLASS=C
LICENSE ISSUE CLASS=CM
LICENSE ISSUE CLASS=D
LICENSE ISSUE CLASS=DM
LICENSE ISSUE CLASS=M
CLR REVOC./WRITTEN EXAM
CLR REVOC./WRITTEN EXAM
CLASS=AM
CLR REVOC./WRITTEN EXAM
CLASS=B
CLR REVOC./WRITTEN EXAM
CLASS=BM
CLR REVOC./WRITTEN EXAM
CLASS=C
CLR REVOC./WRITTEN EXAM
CLASS=CM
CLR REVOC./WRITTEN EXAM
CLASS=D
CLR REVOC./WRITTEN EXAM
CLASS=DM
CLR REVOC./WRITTEN EXAM
CLASS=M
329
Registry of Motor Vehicles – UMS User Manual
L4RW1
L4RW1M
L4RW2
L4RW2M
L4RW3
L4RW3M
L48000
L5F
L5F A
L5F AM
L5F B
L5F BM
L5F C
L5F CM
L5F D
L5F DM
L5F M
L5F 1
L5F 1M
L5F 2
L5F 2M
L5F 3
L5F 3M
L5I
L5I A
L5I AM
L5I B
L5I BM
L5I C
L5I CM
L5I D
L5I DM
L5I M
L5I 1
CLR REVOC./WRITTEN EXAM
CLASS=1
CLR REVOC./WRITTEN EXAM
CLASS=1M
CLR REVOC./WRITTEN EXAM
CLASS=2
CLR REVOC./WRITTEN EXAM
CLASS=2M
CLR REVOC./WRITTEN
EXAM CLASS=3
CLR REVOC./WRITTEN
EXAM CLASS=3M
RENEWAL LICENSE NUMBER
CHANGE
FEE ONLY
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LIC REINSTATEMENT
FEE COLLECTED
LICENSE REINSTATEMENT
LIC ISSUE CLASS=A
LIC ISSUE CLASS=AM
LIC ISSUE CLASS=B
LIC ISSUE CLASS=BM
LIC ISSUE CLASS=C
LIC ISSUE CLASS=CM
LIC ISSUE CLASS=D
LIC ISSUE CLASS=DM
LIC ISSUE CLASS=M
LIC ISSUE CLASS=1
L5I 1M
L5I 2
L5I 2M
L5I 3
L5I 3M
L5Q
L5Q A
L5Q AM
L5Q B
L5Q BM
L5Q C
L5Q CM
L5Q D
L5Q DM
L5Q M
L5Q 1
L5Q 1M
L5Q 2
L5Q 2M
L5Q 3
L5Q 3M
MABFL
MABRD
MABRE
MABSU
MVDEL
MVNO
MVREG
OP1
PADD
PDP100
PDP110
PDP200
PDP210
PDP300
PDP310
PDP400
PDP500
PDP510
PDP520
PDP600
PDP610
PDP620
PDP630
PISTRT
PLCCAN
PLCISS
Appendix B – ALARS Codes
LIC ISSUE CLASS=1M
LIC ISSUE CLASS=2
LIC ISSUE CLASS=2M
LIC ISSUE CLASS=3
LIC ISSUE CLASS=3M
LICENSE REINSTATEMENT
LIC FEE RXW/RXX CLASS=A
LIC FEE RXW/RXX CLASS=AM
LIC FEE RXW/RXX CLASS=B
LIC FEE RXW/RXX CLASS=BM
LIC FEE RXW/RXX CLASS=C
LIC FEE RXW/RXX CLASS=CM
LIC FEE RXW/RXX CLASS=D
LIC FEE RXW/RXX CLASS=DM
LIC FEE RXW/RXX CLASS=M
LIC FEE RXW/RXX CLASS=1
LIC FEE RXW/RXX CLASS=1M
LIC FEE RXW/RXX CLASS=2
LIC FEE RXW/RXX CLASS=2M
LIC FEE RXW/RXX CLASS=3
LIC FEE RXW/RXX CLASS=3M
MAB RESTORE WITH FULL TEST
MAB RESTORE WITH ROAD TEST
MAB RESTORE
MAB SURRENDER
DELETE MOTOR VOTER
REGISTRATION
REPLIED NO TO VOTER
QUESTION
YES MOTOR VOTER
REGISTRATION
REG OWNER OOPS
PERSON ADDED THRU ULCA
ADD SUBMITTED
ADD CONFIRMED
DELETE SUBMITTED
DELETE CONFIRMED
CHANGE SUBMITTED
CHANGE CONFIRMED
POINTER ADDED
INQUIRY SENT
CONFIRMATION RECEIVED
RESPONSE RECEIVED
DELAYED SEARCH HIT
RECEIVED
DELAYED SEARCH HIT
APPLIED
DELAYED SEARCH HIT
NOT APPLIED
DELAYED SEARCH HIT
DISCARDED
PSGR RESTR STARTED
BY CONVERSION
HANDICAPPED PLACARD
CANCELED
HANDICAPPED PLACARD
330
Registry of Motor Vehicles – UMS User Manual
PLCMDR
PLCPRG
PLCREN
PLCRPT
PMA01
PMA02
PMA03
PMEND
PMSTRT
PMUPD
PMX01
PMX02
PMX03
PPTL
PPTLA
PPTLAM
PPTLB
PPTLBM
PPTLC
PPTLCM
PPTLD
PPTLDM
PPTLM
PPTLPE
PREND
PRHOLD
PRNOLI
PRREST
RESTARTED
PRSTRT
STARTED
RAA
RAC
RAD
RAL
RAP
RAR
RARS
RAS
ISSUED
PSGR RESTR DATES
MODIFIED
HANDICAPPED PLACARD
PURGED
HANDICAPPED PLACARD
RENEWED
HANDICAPPED PLACARD
REPRINTED
1 A NUMBER MERGED
2 A NUMBERS MERGED
3 A NUMBERS MERGED
PSGR RESTR PERIOD
ENDED BY LPRM
PSGR RESTR PERIOD
STARTED BY LPRM
PSGR RESTR PERIOD
UPDATED BY LPRM
1 X NUMBER MERGED
2 X NUMBERS MERGED
3 X NUMBERS MERGED
COLLECTED LICENSE
FEES - TOTAL
PRE-PAID TOTAL - CLASS A
PRE-PAID TOTAL - CLASS AM
PRE-PAID TOTAL - CLASS B
PRE-PAID TOTAL - CLASS BM
PRE-PAID TOTAL - CLASS C
PRE-PAID TOTAL - CLASS CM
PRE-PAID TOTAL - CLASS D
PRE-PAID TOTAL - CLASS DM
PRE-PAID TOTAL - CLASS M
PRE-PAID TOTAL - PROCESS
ENDRSMT
PSGR RESTR PERIOD ENDED
PSGR RESTR PERIOD PUT
ON HOLD
PSGR RESTR REMOVED
NO LICENSE
PSGR RESTR PERIOD
RAT
RA2A
RA2R
RA2S
RA2T
RMVCH
RO
RPOR
RQLMAN
RT
RTB
RX
SSAERR
SSAOK
SSAOV
SSAOVD
SSAOVL
SSAOVN
SSAPNA
SSAPNC
SSAPNR
SSARC
SSARJ
SSARQ
SSARQL
SSA2RJ
SSA3RJ
SSA4RJ
SSA5RJ
SSA6RJ
SSA7RJ
SSA8RJ
SSA9RJ
PSGR RESTR PERIOD
REG AMEND
REG CANCEL
REG DUPLICATE
LOST PLATE
PLATE RETURN
REG RENEWAL
REG RENEWAL/SWAP
REG SWAP
STAMND
STRTRN
STTURN
TA
TAR
TO
UHL0228P
UHL0229P
Appendix B – ALARS Codes
REG ADD TITLE
REG SPECIAL AMEND
REG SPECIAL RENEW
REG SPECIAL SWAP
REG SPECIAL RENEW/SWAP
REMOVE CUSTOMER HOLD
REG ONLY
VANITY PLATE ORDER
REQUEST MANUFACTURE
NEW REG AND TITLE
REG AND TITLE BATCH
TRANSFER OF REGISTRATION
RMV SYSTEM ERROR
GOOD SSN VERIFICATION
OVERRIDE SSN VERIFY
DELETE OVERRIDE SSN VERIFY
OVERRIDE SSN VERIFY (LSSN)
DELETE OVERRIDE SSN
VERIFY (LSSN)
SSN VERIFY PENDING FOR
NEW SSN
SSN VERIFY PENDING FOR
CHANGE SSN
SSN VERIFY PENDING FOR
RESENT SSN
SSN RESPONSED RECEIVE
SSN REJECT FROM SSA
SSN VERIFY REQUESTED
SSN VERIFY REQUESTED (LSSN)
SSN REJECTED - INVALID SSN
SSN REJECTED - INVALID NAME
SSN REJECTED - INVALID DOB
SSN REJECTED - INVALID NAME
AND DOB
SSN REJECTED - CONTACT SSA
SSN REJECTED - CONTACT
HELP DESK
SSN REJECTED - CONTACT
HELP DESK
SSN REJECTED - CONTACT
HELP DESK
TURN IN AMENDMENT
LICENSE RETURN
LICENSE TURN IN
TITLE AMEND
TITLE ADD REG
TITLE ONLY
RESTRICTION CODE UPDATE
RESTRICTION CODE UPDATE
FOR AGE RESTRICTIONS
331
Registry of Motor Vehicles – UMS User Manual
Registration Primary Status Codes
The Primary Status codes define the main status of a registration. The current standing of
a registration can be determined by its primary status code.
ACTV
Registration is currently active.
EXPI
Registration is currently expired.
INAC
Registration is currently inactive.
SUSP
Registration is under suspension.
REVO
Registration is under revocation.
CA19
Registration was cancelled without turning in the plates to the
Registry.
CAPR
Registration was cancelled and plates were turned in to the
Registry.
SWAP
Plates were either swapped to another vehicle or another plate was
substituted for this plate.
Registration Secondary Status Codes
In addition to the Primary Status, a registration can also have a Secondary Status. The
Secondary Status provides additional information about a registration. For example,
ACTV/NONR status indicates that the primary status is active, and the secondary status
shows that there are outstanding parking tickets attached to this registration, making it
non-renewable.
NOTE:
Not all registrations have both a primary and secondary status.
STVP
Vehicle and plates were reported stolen.
STVE
Vehicle only was reported stolen. STPL
Plate only was reported stolen. STVI
VIN only was reported stolen. JUNK
Vehicle has been junked.
NONR
Owner has outstanding parking tickets, excise tax, abandoned vehicle
tickets, or Fastlane violations.
Appendix B – ALARS Codes
332
Registry of Motor Vehicles – UMS User Manual
INSC
Insurance has been cancelled.
CHEK
Owner has had a check returned to the Registry for insufficient funds.
RNEW
Registration has been renewed before the current registration has expired.
ADVN
Vehicle has been registered up to fourteen days in advance of the effective
date.
PINS
Pending insurance cancellation.
RXP
Revoked pending payment of the reinstatement fee.
RDF
Registry default, vehicle has outstanding citation.
NPC
Non-payment of child support.
Title Status Codes
The Title Status code defines the status of a title. The current standing of a title may be
determined by the title status code of that title.
Code
Status
WITH
Title was withdrawn before printing.
REVO
Title is currently revoked. EXAM
Title is ready to be printed or the information is incomplete.
ACTV
Title is currently active.
RTRN
Title has been returned.
INAC
Owner displayed is not current owner of vehicle.
EXAM
Title held in Title Correspondence section. JUNK
Vehicle has been junked.
Appendix B – ALARS Codes
333
Registry of Motor Vehicles – UMS User Manual
Title Types
S or SALVAGE
R or RECONST
T or THEFT
C or CLEAR
O or OWNER
P or PRIOR
Salvaged
Reconstructed
Recovered theft
Clear
Owner retained
Prior owner retained
Clear Title Brands
BOND
UNDL
MEMO
OALT
ODIS
ORPL
Bond posted
Undisclosed lien
Memorandum copy
Odometer may be altered
Odometer discrepancy
Odometer replaced
Primary Salvaged Title Brands
PART
REPR
Parts Only
Repairable
Salvaged, Reconstructed, Recovered Theft, Owner Retained, and Prior
Owner Retained Title Brands
Brand
Description
FIRE
FLOO
SALT
THEF
VAND
COLL
OTHR
Fire Damage
Flood damage
Salt damage
Theft
Vandalism
Collision
Other
Reason Code
Description
VCD
VIN
ODM
DUP
VIN failed check digit and VINA
VIN failed VINA
Odometer incorrect
Duplicate being requested
Appendix B – ALARS Codes
334
Registry of Motor Vehicles – UMS User Manual
MYR
MKE MOD
STY
ATU
OAL PRR
MSC
DLR
DOC
INS
Automobile year changed
Automobile make changed
Automobile model name changed
Automobile style changed
Auto theft unit
Original application for reg/title never received
Prior registration record
Miscellaneous pending reason
Transaction done by a dealership in the EVR program
Document missing
Transaction done by an insurance company in the EVR
program
Appendix B – ALARS Codes
335
Registry of Motor Vehicles – UMS User Manual
Insurance Company Codes - By Name
982
100
261
263
264
017
021
269
029
032
036
031
415
454
397
035
033
101
085
045
979
049
047
040
621
065
030
081
083
041
089
096
099
103
195
112
117
028
124
133
981
625
874
147
104
151
598
043
354
156
153
154
Abington Mutual Insurance Co
Acadia Insurance Company
Ace American Insurance Company
Ace Fire Underwriters Ins Co
Ace Indemnity Insurance Co
Ace Property and Casualty Insurance Co
Affiliated F M
AIG Centennial Insurance Co
AIU Insurance Company
Alea North America Insurance Company
ALFA Mutual Insurance Company
All America
Allianz Global Risks US Ins Co
Allmerica Financial Alliance Co
Allmerica Financial Benefit Ins Co
Allstate Indemnity
Allstate Insurance
American Alternative Insurance
American And Foreign
American Auto Insurance Company
American Bankers
American Casualty
American Centennial
American Country Insurance CO
American Economy Insurance Company
American Employers
American Family Home Insurance Co
American Fidelity Fire
American International Pacific
American Fire & Casualty Co
American Guarantee and Liability
American Hardware Mutual
American Home Assurance
American Insurance Company
American International Insurance Company
American Manufacturers
American Motorists
American Mutual Insurance of Boston
American Mutual Liability
American Protection
American Road Insurance Co
American States Insurance Company
American Transportation Insurance Co, In
American Universal
Americas Insurance Company
Amerisure Insurance Company
Amerisure Mutual Insurance Co
Amex Assurance Company
Amica Mutual Insurance Company
Arbella Indemnity Insurance Company
Arbella Mutual Insurance Company
Arbella Protection Insurance Company
152
366
155
157
163
966
167
171
178
179
175
977
185
511
831
183
194
198
201
199
203
209
215
225
227
233
238
987
407
245
249
268
267
266
998
259
419
262
229
283
279
281
284
285
295
529
296
297
650
271
272
027
Arbella Protection Ins. Co. (Taxi)
Arch Insurance Company
Argonaut Insurance
Argonaut-Midwest Insurance Company
Associated Indemnity
Assurance Company of America
Athena Assurance Company
Atlanta International Insurance Company
Atlantic Mutual
Atlantic Specialty Insurance Company
Atlas Assurance Company of America
Attleboro Mutual Fire
Automobile Insurance Company of Hartford
AXA Re Property and Casualty
Axis Reinsurance Company
Balboa Insurance Company
Bankers Standard Insurance Company
Berkshire Mutual Insurance Company
Birmingham Fire Insurance Company
Bituminous Casualty
Blue Ridge Insurance Company
Boston Old Colony
Canal Insurance Company
Carolina Casualty Insurance Company
Carriers Insurance
Centennial Insurance
Central Mutual
Central National
CGU Insurance Company
Charter Oak Fire Insurance Co
Chicago Insurance
Chubb Indemnity Insurance Co
Chubb National Insurance Co
Church Mutual Insurance Company
CIM Insurance Corporation
Cincinatti Insurance Co
Citation Insurance Company
Citizens Insurance Company of America
Clarendon National Ins Co
Commerce and Industry Insurance Co
Commerce Insurance
Commercial Insurance Co of Newark,N.J.
Commonwealth Mutual Insurance Co
Compass Insurance Company
Continental Casualty
Continental Insurance Companies
Continental National Indemnity Ins Co
Contractors Bonding and Insurance Co
Coregis Insurance Company
Country Casualty Insurance Co.
Country Mutual Insurance Co
Countryway Insurance
Appendix B – ALARS Codes
336
Registry of Motor Vehicles – UMS User Manual
608
606
299
303
985
305
335
741
309
310
973
316
317
318
321
325
340
336
312
327
345
326
365
350
362
377
384
380
392
393
389
391
388
400
399
402
401
428
403
404
990
989
615
405
491
387
343
436
417
408
423
431
204
424
044
025
Covenant Insurance Company
Covenant Insurance Company
Credit General Insurance Company
Cumis Insurance Society
Daimlerchrysler Insurance Co
Dairyland Insurance Company
Discover Property and Casualty Ins Co
Edison Insurance Company
Electric Insurance
Electric Mutual Liability Insurance Company
Emmco Insurance
Empire Fire and Marine Insurance Company
Empire Insurance Company
Empire Mutual Insurance Company
Employers Casualty
Employers Fire Insurance
Employers Insurance of Wausau A Mutual Co
Employers Mutual Casualty
Encompass Insurance Company
Everest National Ins. Co
Excalibur
Excelsior Insurance Company
Fairfield Insurance Co
Fairmont Specialty Ins Co
Farm Family Mutual
Federal Insurance Company
Federal Kemper Insurance Company
Federated Mutual Insurance Company
Fidelity & Guaranty Insurance Co
Fidelity & Guaranty Underwriters
Fidelity and Casualty Company of N.Y.
Fidelity and Deposit Company of Maryland
Fidelity National Insurance Company
Fireman’s Fund Ins Company
Firemans Fund Insurance Group
Firemans Insurance Company
Firemans Insurance Co of Newark N.J.
First American Property and Casualty Ins Co
First Liberty Insurance Corp
First National Insurance Co of America
Fitchburg Mutual Insurance
Foremost Insurance
Fort Wayne Health and Casualty Ins Co
Forum Insurance Company
Fremont Industrial Indemnity
Frontier Insurance Company
Geico General Insurance Company
General Casualty Company of Wisconsin
General Insurance Company of America
Genesis Insurance Co
Glens Falls Insurance
Globe Indemnity Company
Granite State Insurance Co
Graphic Arts Mutual Insurance Company
Great American Alliance Insurance Company
Great American Assurance
439
127
426
226
427
441
442
444
463
445
736
449
453
455
465
460
486
963
469
467
468
473
984
474
476
475
479
481
483
451
484
205
996
493
888
495
499
503
230
497
193
613
614
505
409
410
507
517
518
745
895
515
516
513
514
512
Great American Insurance
Great American Ins Co of New York
Great American Spirit Insurance Co
Great Divide Insurance Company
Great Northern Insurance Company
Great West Casualty Company
Greater New York Mutual
Green Mountain Insurance Company
Greenwich Insurance Company
Guarantee Insurance Company
Guideone Mutual Insurance Company
Gulf Insurance Company
Hanover American Insurance Co
Hanover Insurance Company
Harco National Insurance Company
Harleysville Mutual Insurance Co
Harleysville Preferred Insurance Company
Harleysville Worcester Insurance Co
Hartford Accident and Indemnity Company
Hartford Casualty Insurance Co
Hartford Fire Insurance Co
Highlands Insurance Company
Hingham Mutual Insurance Company
Holyoke Mutual
Holyoke Mutual Ins. Co. in Salem
Home Insurance Company
Home Insurance Company of Indiana
Horace Mann
Houston General Insurance Company
Hudson Insurance Company
Ideal Mutual
Illinois National Insurance Company
Indemnity Insurance Co of North America
Infinity Insurance Company
Insurance Cancellation
Insurance Company of Greater NY
Insurance Company of North America
Insurance Co of the State of Pennsylvania
Insurance Corporation of Hannover
Insurance Corporation of New York
Integon National Ins
Integon National Insurance Co
Integon Preferred Insurance Company
Integrity Insurance Company
Interstate Indemnity Company
Jefferson Insurance Company
John Hancock Indemnity Company
John Hancock Property and Casualty Ins Co
L M Insurance Corporation
LM Property and Casualty Insurance Co
Lancer Insurance Company
Landmark Ins Co
Legion Insurance Company
Liberty Insurance Corp
Liberty Mutual
Liberty Mutual Fire
Appendix B – ALARS Codes
337
Registry of Motor Vehicles – UMS User Manual
536
544
547
976
561
559
331
567
575
581
647
582
001
585
991
602
603
607
829
830
605
992
595
962
610
626
619
609
612
620
622
623
627
857
630
633
635
657
643
661
664
665
667
611
671
669
967
677
686
688
689
695
333
407
406
701
Lumber Mutual Insurance Company
Lumbermens Mutual
Lumbermens Underwriting
Manufacturers and Merchants
Markel American Insurance Company
Maryland Casualty
Massachusetts Homeland Insurance Co
Mass Bay
Masswest Insurance Company
Merchants & Businessmen’s Mutual Ins Co
Merchants Insurance of NH
Merchants Mutual
Merit Rating Board
Metropolitan Property and Casualty Ins
MIC Propertys Casualty Insurance Corp
Middlesex Insurance
Midland Insurance Company
Mission Insurance Company
Mitsui Sumitomo Ins Co of America
Mitsui Sumitomo Insurance USA Inc
Motor Club of America
Motors Insurance
Mount Vernon Fire Ins Co
Mountain Valley Indemnity Co
Mutual Service Casualty Insurance Co
National Continental Insurance Co
National Fire Insurance Co of Hartford
National General
National Grange Mutual
National Independent Truckers Ins
National Interstate Insurance Co
National Surety Corporation
National Union Fire
Nationwide Insurance Company
Nationwide Mutual
Netherlands Insurance Company
New England Fidelity Insurance Company
Newark Insurance Company
New Hampshire Ins Co
Niagra Fire Insurance Company
Norfolk & Dedham Mutual Fire Insurance
North American Lumber Insurance Co
North River Insurance Company
North Star Reinsurance Co
Northbrook Property and Casualty Ins Co
Northern Assurance Company
Northern Insurance Co of New York
Northwestern National Insurance Company
Occidental Fire and Casualty Insurance
Ohio Casualty Insurance Company
Ohio Indemnity Co
Old Republic
One Beacon America Insurance
One Beacon Insurance Co
One Beacon Midwest Insurance Co
Pacific Employers Insurance Company
703
707
975
711
719
710
715
716
720
978
721
727
438
102
046
596
586
735
537
908
311
734
356
644
363
731
733
737
470
739
994
743
746
748
988
412
753
437
821
729
819
817
749
752
756
751
767
770
771
557
440
774
341
995
482
601
Pacific Indemnity
Patriot General
Pawtucket Mutual Insurance Co
Peerless Insurance
Penn Manufacturers Association
Penn Millers Insurance Co
Pennsylvania General Ins. Co
Pennsylvania National Casualty Ins Comp
Peoples Service Insurance Company
Phenix Mutual Insurance Co
Philadelphia Indemnity Insurance Co
Phoenix Assurance
Pilgrim Insurance Co
Pilgrim Insurance Co
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Pilgrim Insurance Company
Plymouth Rock Assurance Corporation
Potomac
Progressive Casualty Insurance Company
Property and Casualty Insurance Company
Protective Insurance
Providence Mutual Fire Insurance Co
Providence Washington
Public Service Mutual
QBE Insurance Company
Quincy Mutual Insurance
Rampart Insurance Company
Redland Insurance Company
Regent Insurance Company
Reliance Insurance
Reliance National Indemnity Company
Reliance National Insurance Company
Reliance Surety Company
Republic Western Insurance Company
Republic-Franklin Insurance Co
RLI Insurance Company
Royal Indemnity Company
Royal Insurance Company of America
Safeco Insurance Company of America
Safeguard Insurance
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Appendix B – ALARS Codes
338
Registry of Motor Vehicles – UMS User Manual
632
826
929
939
909
969
986
722
471
773
781
777
898
783
349
999
462
509
806
611
970
983
775
779
780
778
823
825
828
833
173
714
837
835
091
974
231
375
477
673
723
725
772
897
960
856
840
294
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Safety Insurance Company
Seaboard Surety
Seaco Insurance Company
Seaton Insurance Company
Security Insurance
Selective Insurance Company of Southeast
Self Insured
Sentry Insurance
Sentry Select Insurance Company
Shelby Mutual
Signet Star Reinsurance Company
Sompo Japan
Specialty National Insurance Company
St. Paul Fire and Marine
St. Paul Guardian Insurance Co
St. Paul Medical and Liability Ins. Co
St. Paul Mercury Insurance Co
Standard Fire Insurance Company
Star Insurance Co
State Farm Mutual
Stonewall
Stonington Insurance Company
SUA Insurance Company
T.H.E. Insurance Co
Teachers Insurance Company
The American Zurich Insurance Company
The Andover Companies
The Casco Indemnity Co
The Chubb Group/Federal Insurance Co
The Home Indemnity Company
The North American Specialty Insurance Co
The Premier Insurance Co of Massachusetts
The Preserver Assurance Company
The Safety Indemnity Insurance Company
The Trust Insurance Company
The West American Insurance Company
TIG Insurance Company
Tokio Marine and Fire Insurance Company
Transcontinental Insurance Co
842
843
851
859
867
009
013
011
887
884
891
889
885
896
899
894
904
900
905
902
903
993
907
919
927
941
943
948
293
951
952
953
270
131
519
954
956
957
955
961
980
950
504
965
742
968
971
Transguard Insurance Company of America
Transit Casualty
Transport Indemnity
Transport Insurance
Transportation Insurance
Traveler’s Casualty and Surety
Travelers Casualty Insurance Co of America
Traveler’s Commercial Insurance Company
Travelers Indemnity Co
Travelers Indemnity Co of CT
Travelers Indemnity of America
Travelers Insurance Company
Travelers Property Casualty Co of America
Truck Insurance Exchange
Trust Assurance Company
Twin City Fire Insurance Co
Ulico Casualty Company
Union Insurance Company of Providence
United Community Insurance Company
United Financial Casualty Co
United Pacific Insurance Company
United Security
United Services Automobile Association
United States Fidelity & Guaranty Co
United States Fire Group
Universal Underwriters
USAA Casualty Insurance Company
Utica Mutual Insurance Co
Valley Forge Insurance Co
Vanliner Insurance Company
Vesta Fire Insurance Corporation
Vesta Insurance Corporation
Vigilant Insurance Co
Villanova Insurance Co
Villanova Insurance Co
Virginia Surety Company, Inc
Wausau Business Insurance Company
Wausau General Insurance Co
Wausau Underwriters Insurance
Westchester Insurance
Westport Insurance Corporation
XL Insurance America
XL Specialty Insurance Company
Yosemite Insurance Co
York Insurance Co
York Insurance Company of Maine
Zurich Insurance
Appendix B – ALARS Codes
339
Registry of Motor Vehicles – UMS User Manual
Insurance Company Codes - By Number
001
009
011
013
017
021
025
027
028
029
030
031
032
033
035
036
040
041
043
044
045
046
047
049
065
081
083
085
089
091
096
099
100
101
102
103
104
112
117
124
127
131
133
147
151
152
153
154
155
156
157
163
167
Merit Rating Board
Travelers Casualty and Surety
Travelers Commercial Insurance Co
Travelers Casualty Insurance Co of America
Ace Property and Casualty Insurance Co
Affiliated F M
Great American Assurance Co
Countryway Ins
American Mutual Insurance of Boston
AIU Insurance Company
American Family Home Insurance Co
All America
Alea North America Insurance Company
Allstate Insurance
Allstate Indemnity
Alfa Mutual Insurance Company
American Country Insurance Co
American Fire & Casualty Co
Amex Assurance Company
Great American Alliance Insurance Co
American Auto Insurance Company
Pilgrim Insurance
American Centennial
American Casualty
American Employers
American Fidelity Fire
American International Pacific Ins Co
American and Foreign
American Guarantee and Liability
The American Zurich Insurance Company
American Hardware Mutual
American Home Assurance
Acadia Insurance Company
American Alternative Insurance
Pilgrim Insurance Co
American Insurance Company
Americas Insurance Company
American Manufacturers
American Motorists
American Mutual Liability
Great American Ins Co of New York
Villanova Insurance Co
American Protection
American Universal
Amerisure Insurance Company
Arbella Protection Insurance Co (Taxis)
Arbella Mutual Insurance Company
Arbella Protection Insurance Company
Argonaut Insurance
Arbella Indemnity Insurance Company
Argonaut-Midwest Insurance Company
Associated Indemnity
Athena Assurance Company
171
173
175
178
179
183
185
193
194
195
198
199
201
203
204
205
209
215
225
226
227
229
230
231
233
238
245
249
259
261
262
263
264
266
267
268
269
270
271
272
279
281
283
284
285
293
294
295
296
297
299
303
305
Atlanta International Insurance Company
Stonington Insurance Company
Atlas Assurance Company of America
Atlantic Mutual
Atlantic Specialty Insurance Company
Balboa Insurance Company
Automobile Insurance Company of Hartford
Integon National Ins
Bankers Standard Insurance Company
American International Insurance Company
Berkshire Mutual Insurance Company
Bituminous Casualty
Birmingham Fire Insurance Company
Blue Ridge Insurance Company
Granite State Insurance Co
Illinois National Insurance Company
Boston Old Colony
Canal Insurance Company
Carolina Casualty Insurance Company
Great Divide Insurance Company
Carriers Insurance
Clarendon National Ins Co
Insurance Corporation of Hannover
The Casco Indemnity Co
Centennial Insurance
Central Mutual
Charter Oak Fire Insurance Co
Chicago Insurance
Cincinatti Insurance Co
Ace American Insurance Company
Citizens Insurance Company of America
Ace Fire Underwriters Ins Co
Ace Indemnity Insurance Co
Church Mutual Insurance Company
Chubb National Insurance Co
Chubb Indemnity Insurance Co
AIG Centennial Insurance Company
Vigilant Insurance Co
Country Casualty Insurance Co.
Country Mutual Insurance Co
Commerce Insurance
Commercial Insurance Co of Newark, N.J.
Commerce and Industry Insurance Co
Commonwealth Mutual Insurance Co
Compass Insurance Company
Valley Forge Insurance Co
Transcontinental Insurance Co
Continental Casualty
Continental National Indemnity Ins Co
Contractors Bonding and Insurance Co
Credit General Insurance Company
Cumis Insurance Society
Dairyland Insurance Company
Appendix B – ALARS Codes
340
Registry of Motor Vehicles – UMS User Manual
309
310
311
312
316
317
318
321
325
326
327
331
333
335
336
340
341
343
345
349
350
354
356
362
363
365
366
375
377
380
384
387
388
389
391
392
393
397
399
400
401
402
403
404
405
406
407
408
409
410
412
415
417
419
423
424
Electric Insurance
Electric Mutual Liability Insurance Co
Pilgrim Insurance Company
Encompass Insurance Company
Empire Fire and Marine Insurance Co
Empire Insurance Company
Empire Mutual Insurance Company
Employers Casualty
Employers Fire Insurance
Excelsior Insurance Company
Everest National Ins. Co
Massachusetts Homeland Insurance Co
One Beacon America Insurance
Discover Property and Casualty Ins Co
Employers Mutual Casualty
Employers Ins of Wausau A Mutual Co
Safety Insurance Company
Geico General Insurance Company
Excalibur
Selective Insurance Company of Southeast
Fairmont Specialty Insurance Company
Amica Mutual Insurance Company
Pilgrim Insurance Company
Farm Family Mutual
Pilgrim Insurance Co
Fairfield Insurance Co
Arch Ins. Company
The Chubb Group/Federal Insurance Co
Federal Insurance Company
Federated Mutual Insurance Company
Federal Kemper Insurance Company
Frontier Insurance Company
Fidelity National Insurance Company
Fidelity and Casualty Company of N.Y.
Fidelity and Deposit Co of Maryland
Fidelity & Guaranty Insurance Co
Fidelity & Guaranty Underwriters
Allmerica Financial Benefit Insurance Co
Firemans Fund Insurance Group
Fireman’s Fund Ins Company
Firemans Insurance Co of Newark N.J.
Firemans Insurnace Company
First Liberty Insurance Corp
First National Insurance Co of America
Forum Insurance Company
One Beacon Midwest Insurance Co
One Beacon Insurance Co
Genesis Insurance Co
Interstate Indemnity Company
Jefferson Insurance Company
Rampart Insurance Company
Allianz Global Risks US Ins Co
General Insurance Company of America
Citation Insurance Company
Glens Falls Insurance
Graphic Arts Mutual Insurance Company
426
427
428
431
436
437
438
439
440
441
442
444
445
449
451
453
454
455
460
462
463
465
467
468
469
470
471
473
474
475
476
477
479
481
482
483
484
486
491
493
495
497
499
503
504
505
507
509
511
512
513
514
515
516
517
518
Great American Spirit Insurance Co
Great Northern Insurance Company
First American Property & Casualty Ins Co
Globe Indemnity Company
General Casualty Company of Wisconsin
Regent Insurance Company
Pilgrim Insurance Co
Great American Insurance
Safety Insurance Company
Great West Casualty Company
Greater New York Mutual
Green Mountain Insurance Company
Guarantee Insurance Company
Gulf Insurance Company
Hudson Insurance Company
Hanover American Insurance Company
Allmerica Financial Alliance Co
Hanover Insurance Company
Harleysville Mutual Insurance Co
Sentry Insurance
Greenwich Insurance Company
Harco National Insurance Company
Hartford Casualty Insurance Co
Hartford Fire Insurance Co
Hartford Accident and Indemnity Company
Property and Casualty Insurance Company
Safety Insurance Company
Highlands Insurance Company
Holyoke Mutual
Home Insurance Company
Holyoke Mutual Ins. Co. in Salem
The Home Indemnity Company
Home Insurance Company of Indiana
Horace Mann
Safety Insurance Company
Houston General Insurance Company
Ideal Mutual
Harleysville Preferred Insurance Company
Fremont Industrial Indemnity
Infinity Insurance Company
Insurance Company of Greater NY
Insurance Corporation of New York
Insurance Company of North America
Insurance Co of the State of Pennsylvania
XL Specialty Insurance Company
Integrity Insurance Company
John Hancock Indemnity Company
Sentry Select Insurance Company
AXA Re Property and Casualty
Liberty Mutual Fire
Liberty Insurance Corp
Liberty Mutual
Landmark Ins Co
Legion Insurance Company
John Hancock Property and Casualty Ins Co
L M Insurance Corporation
Appendix B – ALARS Codes
341
Registry of Motor Vehicles – UMS User Manual
519
529
536
537
544
547
557
559
561
567
575
581
582
585
586
595
596
598
601
602
603
605
606
607
608
609
610
611
612
613
614
615
619
620
621
622
623
625
626
627
630
632
633
635
643
644
647
650
657
661
664
665
667
669
671
673
Villanova Insurance Co
Continental Insurance Companies
Lumber Mutual Insurance Company
Pilgrim Insurance Company
Lumbermens Mutual
Lumbermens Underwriting
Safety Insurance Company
Maryland Casualty
Markel American Insurance Company
Mass Bay
Masswest Insurance Company
Merchants & Businessmen’s Mutual Ins Co
Merchants Mutual
Metropolitan Property and Casualty Ins
Pilgrim Insurance Company
Mount Vernon Fire Ins Co
Pilgrim Insurance Company
Amerisure Mutual Insurance Co
Safety Insurance Company
Middlesex Insurance
Midland Insurance Company
Motor Club Of America
Covenant Insurance Company
Mission Insurance Company
Covenant Insurance Company
National General
Mutual Service Casualty Insurance Co
North Star Reinsurance Company
National Grange Mutual
Integon National Insurance Co
Integon Preferred Insurance Company
Fort Wayne Health and Casualty Ins Co
National Fire Insurance Co of Hartford
National Independent Truckers Ins
American Economy Insurance Company
National Interstate Insurance Co
National Surety Corporation
American States Insurance Company
National Continental Insurance Co
National Union Fire
Nationwide Mutual
Safety Insurance Company
Netherlands Insurance Company
New England Fidelity Insurance Company
New Hampshire Insurance Co
Pilgrim Insurance Company
Merchants Insurance
Coregis Insurance Company
Newark Insurance Company
Niagra Fire Insurance Company
Norfolk & Dedham Mutual Fire Insurance
North American Lumber Insurance Co
North River Insurance Company
Northern Assurance Company
Northbrook Property and Casualty Ins Co
The North American Specialty Insurance Co
677
686
688
689
695
701
703
707
710
711
714
715
716
719
720
721
722
723
725
727
729
731
733
734
735
736
737
739
741
742
743
745
746
748
749
751
752
753
756
767
770
771
772
773
774
775
777
778
779
780
781
783
806
817
819
821
Northwestern National Insurance Company
Occidental Fire and Casualty Insurance
Ohio Casualty Insurance Company
Ohio Indemnity Co
Old Republic
Pacific Employers Insurance Company
Pacific Indemnity
Patriot General
Penn Millers Insurance Co
Peerless Insurance
SUA Insurance Company
Pennsylvania General Ins. Co
Pennsylvania National Casualty Ins Comp
Penn Manufacturers Association
Peoples Service Insurance Company
Philadelphia Indemnity Insurance Co
Safety Insurance Company
The Premier Insurance Co of Massachusetts
The Preserver Assurance Company
Phoenix Assurance
Reliance National Indemnity Company
Plymouth Rock Assurance Corporation
Potomac
Pilgrim Insurance Company
Pilgrim Insurance Company
Guideone Mutual Insurance Company
Progressive Casualty Insurance Company
Protective Insurance
Edison Insurance Company
York Insurance Co
Providence Washington
LM Property and Casualty Insurance Co
Public Service Mutual
QBE Insurance Co
Republic Western Insurance Company
Royal Indemnity Company
Republic-Franklin Insurance Co
Redland Insurance Company
RLI Insurance Company
Royal Insurance Company of America
Safeco Insurance Company of America
Safeguard Insurance
The Safety Indemnity Insurance Company
Safety Insurance Company
Safety Insurance Company
St. Paul Fire and Marine
Seaco Insurance Company
St Paul Mercury Insurance Co
St Paul Guardian Insurance Co
St. Paul Medical Liability Ins. Co
Seaboard Surety
Security Insurance
Shelby Mutual
Reliance Surety Company
Reliance National Insurance Company
Reliance Insurance
Appendix B – ALARS Codes
342
Registry of Motor Vehicles – UMS User Manual
823
825
826
828
829
830
831
833
835
837
840
842
843
851
856
857
859
867
874
884
885
887
888
889
891
894
895
896
897
898
899
900
902
903
904
905
907
908
909
919
927
929
939
941
943
948
Standard Fire Insurance Company
Star Insurance Co
Safety Insurance Company
State Farm Mutual
Mitsui Sumitomo Ins Co of America
Mitsui Sumitomo Insurance USA Inc
Axis Reinsurance Company
Stonewall
Teachers Insurance Company
T.H.E. Insurance Co
Tokio Marine and Fire Insurance Company
Transguard Insurance Company of America
Transit Casualty
Transport Indemnity
TIG Insurance Company
Nationwide Insurance Company
Transport Insurance
Transportation Insurance
American Transportation Ins Co, In
Travelers Indmnity Co of CT
Travelers Property Casualty Co. of America
Travelers Indemnity Co
Insurance Cancellation
Travelers Insurance Company
Travelers Indemnity of America
Twin City Fire Insurance Co
Lancer Insurance Company
Truck Insurance Exchange
The Trust Insurance Company
Seaton Insurance Company
Trust Assurance Company
Union Insurance Company of Providence
United Financial Casualty Co
United Pacific Insurance Company
Ulico Casualty Company
United Community Insurance Company
United Services Automobile Association
Pilgrim Insurance Company
Safety Insurance Company
United States Fidelity & Guaranty Co
United States Fire Group
Safety Insurance Company
Safety Insurance Company
Universal Underwriters
USAA Casualty Insurance Company
Utica Mutual Insurance Co
950
951
952
953
954
955
956
957
960
961
962
963
965
966
967
968
969
970
971
973
974
975
976
977
978
979
980
981
982
983
984
985
986
987
988
989
990
991
992
993
994
995
996
998
999
XL Insurance America
Vanliner Insurance Company
Vesta Fire Insurance Corporation
Vesta Insurance Corporation
Virginia Surety Company, Inc
Wausau Underwriters Insurance
Wausau Business Insurance Company
Wausau General Insurance Co
The West American Insurance Company
Westchester Insurance
Mountain Valley Indemnity Co
Harleysville Worcester Insurance Company
Yosemite Insurance Co
Assurance Company of America
Northern Insurance Co of New York
York Insurance Company of Maine
Safety Insurance Company
Sompo Japan
Zurich Insurance
Emmco Insurance
The Andover Companies
Pawtucket Mutual Insurance Co
Manufacturers and Merchants
Attleboro Mutual Fire
Phenix Mutual Insurance Co
American Bankers
Westport Insurance Corporation
American Road Insurance Co
Abington Mutual Insurance Co
Specialty National Insurance Company
Hingham Mutual Insurance Company
Daimlerchrysler Insurance Company
Safety Insurance Company
Central National
Quincy Mutual Insurance
Foremost Insurance
Fitchburg Mutual Insurance
MIC Propertys Casualty Ins Corporation
Motors Insurance
United Security
Providence Mutual Fire Insurance Co
Safety Insurance Company
Indemnity Insurance Co of North America
CIM Insurance Corporation
Self Insured
Appendix B – ALARS Codes
343
Registry of Motor Vehicles – UMS User Manual
NCIC Make Names
Vehicle Name
Code
Vehicle Name
Code
Acura
Alpha Romeo
American Mtrs
Audi
Austin
Bentley
BMW
Buell
Buick
Cadillac
Capri
Chevrolet
Chrysler
Daewoo
Daihatsu
Datsun
Diamond Reo
Dodge
Eagle
Ferrari
Fiat
Ford
Freightliner
FWD
Geo
GMC
Harley Davidson
Hino
Honda
Hyundai
Infiniti
International
Isuzu
Iveco
Jaguar
Jeep - MFD. 1970-1988
Jeep - MFD. after 1988
Jensen
Kawasaki
Kenworth
Kia
ACUR
ALFA
AMER
AUDI
AUST
BENT
BMW
BUEL
BUIC
CADI
CAP
CHEV
CHRY
DAEW
DAIH
DATS
DIAR
DODG
EGIL
FERR
FIAT
FORD
FRHT
FWD
GEO
GMC
HD
HINO
HOND
HYUN
INFI
INTL
ISU
IVEC
JAGU
AMER
JEEP
JENS
KAWK
KW
KIA
Lada
Lambergini
Land Rover
Lexus
Lincoln
Lotus
Mack
Marserati
Mazda
Mercury
Mercedes Benz
Merkur
MG
Mitsubishi
Nissan
Oldsmobile
Opel
Oshkosh
Peterbilt
Peugot
Plymouth
Pontiac
Porsche
Range Rover
Renault
Rolls Royce
Saab
Sterling
Saturn
Subaru
Suzuki
Toyota
Triumph
Volkswagen
Volvo
Western Star
White
White/GMC
Winnebago
Yamaha
Yugo
LADA
LAMB
LAND
LEXS
LINC
LOTUS
MACK
MARS
MAZD
MERC
MERZ
MERK
MG
MITS
NISS
OLDS
OPEL
OSHK
PTRB
PEUG
PLYM
PONT
PORS
RROV
RENA
ROLL
SAA
STLG
STRN
SUBA
SUZI
TOYT
TRUM
VOLK
VOLV
WSTR
WHIT
WHGM
WINN
YAMA
YUGO
Appendix B – ALARS Codes
344
Registry of Motor Vehicles – UMS User Manual
Valid Body Styles
Ambulance
Armored Truck
Autohome
Bus
Cab and Chassis
Car Carrier
Convertible
2-Door Automobile
Crane
Dump Truck
Fire Truck
Farm Tractor
Flat Bed Truck
Garbage Truck
Hardtop
Hatchback
Hearse
Limousine
Logger
Concrete Mixer Truck
Motorcycle
Unknown or Other
Panel Truck (Van)
Pickup Truck
Schoolbus
4-Door Automobile
Station Wagon
Suburban and Carry-all
Tank Truck
Tow Truck (Wrecker)
Semi-tractor Truck
Trailer
Utility Van
Sports Van
Well-driller
AMBUL
ARMOR
AUTHM
BUS
CABCH
CARCA
CONVT
COUPE
CRANE
DUMP
FIRE
FARM
FLAT
GARBA
HARDT
HATCH
HERSE
LIMO
LOG
MIXER
MOTCY
OTHER
PANEL
PU
SCBUS
SEDAN
STWAG
SUBUR
TANK
TOW
TRACT
TRAIL
UTIL
VAN
WELL
Appendix B – ALARS Codes
345
Registry of Motor Vehicles – UMS User Manual
Alphabetic Listing of Towns
Abington
Acton
Acushnet
Adams
Agawam
Alford
Amesbury
Amherst
Andover
Arlington
Ashburnham
Ashby
Ashfield
Ashland
Athol
Attleboro
Auburn
Avon
Ayer
Barnstable
Barre
Becket
Bedford
Belchertown
Bellingham
Belmont
Berkley
Berlin
Bernardston
Beverly
Billerica
Blackstone
Blandford
Bolton
Boston
Bourne
Boxborough
Boxford
Boylston
Braintree
Brewster
Bridgewater
Brimfield
100
161
162
049
050
297
051
101
052
021
181
182
183
122
053
042
054
184
102
055
185
298
103
163
123
022
186
187
188
023
056
124
299
189
001
104
300
190
191
024
192
105
193
Brockton
Brookline
Brookfield
Buckland
Burlington
Cambridge
Canton
Carlisle
Carver
Charlemont
Charlton
Chatham
Chelmsford
Chelsea
Cheshire
Chester
Chesterfield
Chicopee
Chilmark
Clarksburg
Clinton
Cohasset
Colrain
Concord
Conway
Cummington
Dalton
Danvers
Dartmouth
Dedham
Deerfield
Dennis
Devens
Dighton
Dorchester
Douglas
Dover
Dracut
Dudley
Dunstable
Duxbury
E Bridgewater
E Brookfield
006
007
194
195
106
005
057
196
197
301
198
199
058
025
200
201
302
019
303
202
059
164
203
060
304
305
125
061
062
063
204
205
102
206
001
207
208
064
126
306
209
127
210
Appendix B – ALARS Codes
E Longmeadow
Eastham
Easthampton
Easton
Edgartown
Egremont
Erving
Essex
Everett
Fairhaven
Fall River
Falmouth
Fitchburg
Florida
Foxborough
Framingham
Franklin
Freetown
Gardner
Gay Head
Georgetown
Gill
Gloucester
Goshen
Gosnold
Grafton
Granby
Granville
Great Barrington
Greenfield
Groton
Groveland
Hadley
Halifax
Hamilton
Hampden
Hancock
Hanover
Hanson
Hardwick
Harvard
Harwich
Hatfield
107
211
065
128
212
307
213
214
026
066
020
108
027
308
109
029
110
215
067
309
216
217
028
310
311
111
218
312
129
068
219
220
221
222
165
223
313
166
224
225
226
227
228
346
Registry of Motor Vehicles – UMS User Manual
Haverhill
Hawley
Heath
Hingham
Hinsdale
Holbrook
Holden
Holland
Holliston
Holyoke
Hopedale
Hopkinton
Hubbardston
Hudson
Hull
Huntington
Ipswich
Kingston
Lakeville
Lancaster
Lanesborough
Lawrence
Lee
Leicester
Lenox
Leominster
Leverett
Lexington
Leyden
Lincoln
Littleton
Longmeadow
Lowell
Ludlow
Lunenburg
Lynn
Lynnfield
Malden
Manchester
Mansfield
Marblehead
Marion
Marlborough
Marshfield
Mashpee
Mattapoisett
030
314
315
069
229
112
113
316
167
008
230
231
232
130
131
233
132
234
235
236
237
009
133
134
238
043
317
044
318
168
169
114
010
070
135
011
136
012
239
137
071
240
072
170
319
241
Maynard
Medfield
Medford
Medway
Melrose
Mendon
Merrimac
Methuen
Middleborough
Middlefield
Middleton
Milford
Millbury
Millis
Millville
Milton
Monroe
Monson
Montague
Monterey
Montgomery
Mt Washington
N Attleborough
N Reading
N Andover
N Brookfield
N Adams
Nahant
Nantucket
Natick
Needham
New Salem
New Marlboro
New Braintree
New Bedford
New Ashford
Newbury
Newburyport
Newton
Norfolk
Northampton
Northborough
Northbridge
Northfield
Norton
Norwell
138
139
013
171
031
242
243
032
073
320
244
074
140
245
246
045
321
141
142
322
323
324
077
143
115
252
076
247
248
033
046
327
249
326
002
325
250
075
014
251
034
172
078
253
144
173
Appendix B – ALARS Codes
Norwood
Oak Bluffs
Oakham
Orange
Orleans
Otis
Oxford
Palmer
Paxton
Peabody
Pelham
Pembroke
Pepperell
Peru
Petersham
Phillipston
Pittsfield
Plainfield
Plainville
Plymouth
Plympton
Princeton
Provincetown
Quincy
Randolph
Raynham
Reading
Rehoboth
Revere
Richmond
Rochester
Rockland
Rockport
Rowe
Rowley
Roxbury
Royalston
Russell
Rutland
S Hadley
Salem
Salisbury
Sandisfield
Sandwich
Saugus
Savoy
079
254
328
145
255
329
146
080
256
035
330
257
258
331
332
333
015
334
259
081
335
260
261
016
082
262
083
263
036
336
264
084
265
337
266
001
338
267
268
088
037
269
339
270
085
340
347
Registry of Motor Vehicles – UMS User Manual
Scituate
Seekonk
Sharon
Sheffield
Shelburne
Sherborn
Shirley
Shrewsbury
Shutesbury
Somerset
Somerville
Southampton
Southborough
Southbridge
Southwick
Spencer
Springfield
Sterling
Stockbridge
Stoneham
Stoughton
Stow
Sturbridge
Sudbury
Sunderland
Sutton
Swampscott
Swansea
Taunton
116
147
117
271
272
273
174
086
341
087
017
274
275
089
175
148
003
276
277
090
091
278
279
176
280
281
092
149
038
Templeton
Tewksbury
Tisbury
Tolland
Topsfield
Townsend
Truro
Tynsgborough
Tyringham
Upton
Uxbridge
W Newbury
W Stockbridge
W Springfield
W Tisbury
W Brookfield
W Bridgewater
W Boylston
Wakefield
Wales
Walpole
Waltham
Ware
Wareham
Warren
Warwick
Washington
Watertown
Wayland
150
093
282
342
283
284
296
285
343
286
151
291
292
097
348
290
178
177
094
344
095
018
152
153
287
345
346
039
118
Appendix B – ALARS Codes
Webster
Wellesley
Wellfleet
Wendell
Wenham
Westborough
Westfield
Westford
Westhampton
Westminster
Weston
Westport
Westwood
Weymouth
Whately
Whitman
Wilbraham
Williamsburg
Williamstown
Wilmington
Winchendon
Winchester
Windsor
Winthrop
Woburn
Worcester
Worthington
Wrentham
Yarmouth
096
047
288
347
289
154
048
179
349
293
155
156
119
040
294
120
157
295
158
121
159
098
350
099
041
004
351
160
180
348
Registry of Motor Vehicles – UMS User Manual
Policy Status Codes
Code
Policy Status
ACAN
To be cancelled on a future cancellation effective date (advanced
cancelled policy)
ACTV
Active for all vehicles it lists.
ADVN
Entered prior to effective date.
BIND
Assigned a temporary bind number.
CANC
Cancelled
EXPI
Expired (past its expiration date)
Reason Codes
Reinstatement
Code
BOA
ECAN
RCAN
Reason
Board of Appeals
Void, the cancellation was in error
Reinstatement
Clear Unpaid
Code
EPAY
PAID
EAMT
Reason
Unpaid premiums posted in error
Premiums were paid
Premiums were adjusted
Cancellation
Code
CANC
DISC
FINC
FRAU
NONP
REVO
SOLD
SURC
Reason
Cancel/rewrite
Dissatisfaction
Finance account
Fraud by insured
Non payment
Registration revoked
Vehicle sold
Failure to pay surcharge
Appendix B – ALARS Codes
349
Registry of Motor Vehicles – UMS User Manual
UNDW
VOID
VOLU
XFER
OTHR
Underwriting reasons
Reinstated for correction
Voluntary, lost, stolen
Vehicle transferred
Other
New Business
Code
NBUS
Reason
New Business
Renewal
Code
RNEW
Reason
Renewal
Vehicle Action
Code
VADD
VDEL
Reason
Vehicle Add
Vehicle delete
Fuel (Motor Power) Codes
Code
B
C
D
E
F
G
P
Meaning
Electric and Gas Hybrid
Gasoline engine that can be easily converted to a gaseous powered engine
Diesel
Electric
Alternative
Gas
Propane
Appendix B – ALARS Codes
350
Registry of Motor Vehicles – UMS User Manual
Appendix C:
Function Keys
Function Keys
The Uninsured Motorist System (UMS) has additional capabilities programmed within
the function keys. You can use function keys to move between primary sessions and
secondary sessions. The primary session is when the original screen requested displays
for processing. The secondary session is when you request to view a new screen while
your primary session screen is “held” by the system. In this way, you can move from one
screen to another without having to continuously exit and reenter system files.
For example, if you are currently viewing customer information on the LI screen and
wish to find out more about their transaction history, you can type LTH in the
FUNCTION field (on the LI screen) and press F6 to transfer customer information to the
LTH screen. Customer information is automatically sent to this screen to save you time
in reentering information. This feature enables you to use the system more efficiently
with a quicker access to customer screens.
Function keys are generally located at the top row of your keyboard. These keys are
numbered sequentially as F1, F2, and so on.
Below is an explanation of each function key and how it is used within the UMS system:
F1
Use the F1 key to return processing to the sign-on screen. However, if you are
currently on the sign-on screen and press F1, processing returns to CICS. Note
that the CLEAR key has the same function as this key, as does any other key not
used for secondary session invocation.
F2
The F2 key returns you to the UMS main menu. This is the same result as if the
user entered UMM in the function field.
F3
The F3 key is valid only in a primary session. It is ONLY used with screens that
have a built in reference list (see UPOI). To use this key, enter the function code
in the FUNCTION field, move the cursor to a selectable item on the reference list,
and press F3 to invoke the limited secondary session.
F4
Use the F4 key to select a record from a scroll screen. Type a function code in the
FUNCTION field, move the cursor to the applicable record, and press F4 to
invoke the process.
Appendix C – Function Keys
351
Registry of Motor Vehicles – UMS User Manual
On the URSV screen, you can use the F4 key in combination with the Shift key to
move into a secondary inquiry session and display registration information on the
URI screen.
F5
The F5 key is not currently used.
F6
Use the F6 key to carry information from the current screen to another inquiry
screen after a change of function code.
F7
Use the F7 key to page backward on a scroll screen. This key can also be used on
other screens which process more records than can fit on one screen. It is
important to note that the UMS screen allows paging forward through the entire
set of matches, but only allows backward scroll to a fixed amount of pages.
F8
Use the F8 key to page forward on a scroll screen. It can also be used on other
screens which process more records than can fit on one screen.
F9
Use the F9 key when UMS internally invokes a scroll screen due to the
specification of a duplicate key by the user. Place the cursor on the desired item
and press F9 to return to the invoking function.
F10
The F10 key is not currently used.
F11
Use the F11 key to rescroll a function or reestablish the last scroll function.
Change the function to the last scroll function invoked and press F11. This brings
you back to the exact place you were on during your last scroll function. For an
example of how this key is actually used, see “How To Move Into A Secondary
Inquiry Session And Display Registration Information On The URI Screen” in the
URSR Screen chapter of this manual.
F12
Use the F12 key in update functions to notify the system to update the database
with the values shown on the screen.
Appendix C – Function Keys
352
Registry of Motor Vehicles – UMS User Manual
Appendix D:
Operator Summary Line Data by Type
of Summary Line
See Chart on next Page.
Appendix D – Operator Summary Line Data
353
Registry of Motor Vehicles – UMS User Manual
CO
CITA/
CLAIM/
POLICY
CLAIM
Number
INCIDENT
LOC
T
DESCRIPTION
SURCHRGE
INCIDENT
Date
LOCATION
Code of
accident
A
Loss Type
Description &
cumulative
Loss Amount
Payment Date
of original
claim
transaction
Also the
Surcharge
Notice Date
Summary line
for
AT-FAULT
INSURANCE
CLAIM
Insurance
company
code
Summary line
for
COMPREHE
NSIVE
INSURANCE
CLAIM
Insurance
Company
Code
CLAIM
Number
INCIDENT
Date
LOCATION
Code of
Incident
C
Loss Type
Description &
cumulative
Loss Amount
Payment Date
of original
claim
transaction
Summary line
for
SDIP POLICY
INQUIRY
Insurance
Company
Code
POLICY
Number
Policy
Effective
Date
POLICY
PREMIUM
TOWN
Code
I
Inquiry
Transaction
Type
Description
Inquiry
Transaction
Effective Date
Summary line
for
TRAFFIC
CITATION
Court
Code
or Police
Departme
nt Code
CITATION
INCIDENT
Date
LOCATION
Code of
violation
V
Number
Description of
Violation
Judgment
Date
Summary line
for
OOS
INCIDENTS
Insurance
company
code; or
“001" for a
“converte
d” out-of­
state
traffic
violation;
or “000"
for an out­
of-state
violation
added to
the
database
by the
RMV
POLICY
Number
INCIDENT
Date
STATE
Code
where the
incident
occurred
O
Description
of traffic
violation; or
OOS AtFault Minor;
or OOS AtFault Major
Conviction
or
Surcharge
Date
Appendix D – Operator Summary Line Data
Surcharge
Code
Operator
SDIP
Points,
Credit
Code, or
Step
reported
for this
inquiry
Judgment
Code
ACD
Offense
Code;
OS2; or
AF3; or
AF4
S
PROCESS
A=Active
N=Not
Active
R=Reversed
P=Paid
under Merit
Rating Plan
Process
Date of
original claim
transaction
A=Active
N=Not
Active
R=Reversed
Process
Date of
original claim
transaction
Deferred
Operator
Indicator
D=Deferred
Process
Date for this
inquiry
ransaction
A=Active
N=Not
Active
R=Reversed
S=Error
P=Paid
under Merit
Rating Plan
Process
Date
of original
citation or
CMVI Traffic
Citation
Payment
Skeleton
Blank
Process
Date of
original
out-of-state
driving record
transaction
354
Registry of Motor Vehicles – UMS User Manual
Appendix E:
Surcharge Codes / Standards of Fault
01
Collision With A Lawfully or Unlawfully Parked Vehicle.
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is in collision with a lawfully
or unlawfully parked vehicle (This definition applies to surcharge notices issued on or
after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through
06-30-95. It includes Standards of Fault represented by old Standard of Fault Codes 01
and 02. STANDARD OF FAULT 01: Collision With A Lawfully or Unlawfully Parked
Vehicle. An operator of a vehicle subject to the Safe Driver Insurance Plan which is in
collision with a lawfully or unlawfully parked vehicle shall be presumed to be at-fault in
excess of 50%.
The following definitions apply to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 01: Collision With Lawfully Parked Vehicle. An operator of a
vehicle subject to Merit Rating, which is in collision with a lawfully parked vehicle, shall
be presumed to be at fault in excess of 50%.
OLD STANDARD OF FAULT 02: Collision With Unlawfully Parked Vehicle. An operator of
a vehicle subject to Merit Rating, which is in collision with an unlawfully parked vehicle,
shall be presumed to be at fault in excess of 50%.
03
Rear End Collision
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is in collision with the rear
section of another vehicle (This definition applies to surcharge notices issued on or after
07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through
06-30-95.
STANDARD OF FAULT 03: Rear End Collision. An operator of a vehicle subject to the Safe
Driver Insurance Plan, which is in collision with the rear of another vehicle, shall be
presumed to be at fault in excess of 50%.
Appendix E – Surcharge Codes / Standards of Fault
355
Registry of Motor Vehicles – UMS User Manual
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 03: Rear End Collision. An operator of a vehicle subject to
Merit Rating, which is in collision with the rear of another vehicle, shall be presumed to
be at fault in excess of 50%.
Out of Lane Collision
05
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is partially or completely out
of its proper lane and is in collision with another vehicle: (a) while being passed by the
other vehicle, the passing vehicle being in its proper lane; (b) while passing the other
vehicle, the other vehicle being in its proper lane; or (c) while changing or turning into or
across the other vehicle's lane (This definition applies to surcharge notices issued on or
after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95. It includes Standards of Fault represented by old Standard of Fault Codes 04, 05,
06, 09 and 23.
STANDARD OF FAULT 04: Failure to Change Lanes With Caution. An operator of a
vehicle subject to the Safe Driver Insurance Plan which is in collision with another
vehicle, (a) which is moving in the opposite direction, on the proper side of the center
line, (b) while being passed by the other vehicle which passing vehicle is in its proper
lane, or (c) while passing the other vehicle which other vehicle is in its proper lane, shall
be presumed to be at fault in excess of 50%.
The following definitions apply to surcharge notices issued before 01-01-87:
OLD STANDARD OF FAULT 04: Collision While Passing. An operator of a vehicle subject
to Merit Rating, which is in collision with another vehicle while passing the other
vehicle, shall be presumed to be at fault in excess of 50%.
OLD STANDARD OF FAULT 05: Out of Lane Collision. An operator of a vehicle subject to
Merit Rating which, while not entirely within its own lane, is in collision with another
vehicle shall be presumed to be at fault in excess of 50%.
OLD STANDARD OF FAULT 06: Turn From an Improper Lane. An operator of a vehicle
subject to Merit Rating which, while turning from an improper lane, is in collision with
another vehicle shall be presumed to be at fault in excess of 50%.
OLD STANDARD OF FAULT 09: Failure to Stay on Right Side of Center Line. An operator
of a vehicle subject to Merit Rating which is in collision with another vehicle which is
moving in the opposite direction and is being operated on the proper side of the center
line shall be presumed to be at fault in excess of 50%.
Appendix E – Surcharge Codes / Standards of Fault
356
Registry of Motor Vehicles – UMS User Manual
OLD STANDARD OF FAULT 23: Failure to Maintain Proper Lane. An operator of a vehicle
subject to Merit Rating, which is in a collision with a passing vehicle which passing
vehicle is in its proper lane, shall be presumed to be at fault in excess of 50%.
07
Failure to Signal
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is in collision while failing to
signal as required by law before turning, changing lanes, or decreasing speed (This
definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 07: Failure to Signal. An operator of a vehicle subject to the Safe
Driver Insurance Plan who fails to make a signal required by law before turning,
changing lanes, or decreasing speed and whose vehicle is in collision with another
vehicle shall be presumed to be at fault in excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 07: Failure to Signal. An operator of a vehicle subject to Merit
Rating who fails to make a signal required by law before turning, changing lanes, or
decreasing speed and whose vehicle is in collision with another vehicle shall be presumed
to be at fault in excess of 50%.
08
Failure to Proceed with Due Caution from a Traffic Control
Signal or Sign
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when the operator fails to obey a traffic control signal or sign,
or fails to proceed with due caution therefrom, and whose vehicle is thereafter in a
collision with another vehicle (This definition applies to surcharge notices issued on or
after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95. It includes Standards of Fault represented by old Standard of Fault Codes 08 and
13.
STANDARD OF FAULT 08: Failure to Proceed With Due Caution From A Traffic Control
Signal or Sign. An operator of a vehicle subject to the Safe Driver Insurance Plan who
fails to obey a traffic control signal or sign or fails to proceed with caution therefrom, and
whose vehicle is in collision with another vehicle shall be presumed to be at fault in
excess of 50%.
The following definitions apply to surcharge notices issued before 01-01-87:
Appendix E – Surcharge Codes / Standards of Fault
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OLD STANDARD OF FAULT 08: Failure to Obey a Traffic Signal or Sign. An operator of a
vehicle subject to Merit Rating who fails to obey a yield sign, stop sign, flashing red
light, or other traffic sign or signal, and/or fails to proceed with caution therefrom, and
whose vehicle is in collision with another vehicle shall be presumed to be at fault in
excess of 50%.
OLD STANDARD OF FAULT 13: Failure to Obey a Traffic Control Signal or Sign. An
operator of a vehicle subject to Merit Rating who fails to obey a traffic control signal or
sign and whose vehicle is in collision with another vehicle shall be presumed to be at
fault in excess of 50%.
09
Collision on Wrong Side of Road
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is in collision with another
vehicle which is moving in the opposite direction on the proper side of the roadway or
center line (This definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 09: Failure to Stay on Right Side of Center Line. An operator
of a vehicle subject to Merit Rating which is in collision with another vehicle which is
moving in the opposite direction and is being operated on the proper side of the center
line shall be presumed to be at fault in excess of 50%.
10
Operating in the Wrong Direction
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle in the wrong direction on a travel
lane, one-way street, or highway, and whose vehicle is thereafter in a collision with
another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 10: Operating in the Wrong Direction. An operator of a vehicle
subject to the Safe Driver Insurance Plan which is being operated in the wrong direction
on a one-way street, highway, or traffic lane, and is in collision with another vehicle,
shall be presumed to be at fault in excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 10: Operating in the Wrong Direction on a One-Way Street.
An operator of a vehicle subject to Merit Rating, which is in collision with another
vehicle while being operated in the wrong direction on a one-way street, highway or
traffic lane, shall be presumed to be at fault in excess of 50%.
Appendix E – Surcharge Codes / Standards of Fault
358
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11
Collision at an Uncontrolled Intersection
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is in collision with another
vehicle at an uncontrolled intersection: (a) if the operator's vehicle enters a main road
from a secondary road, (b) if both vehicles enter the intersection at the same time and
such operator's vehicle entered the intersection from the left of the other vehicle, failing
to allow the vehicle on the right to proceed, or (c) if the operator's vehicle enters the
intersection at a point in time later than the other vehicle (This definition applies to
surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95. It includes Standards of Fault represented by old Standard of Fault Codes 11 and
12.
STANDARD OF FAULT 11: Collision at an Uncontrolled Intersection. An operator of a
vehicle subject to the Safe Driver Insurance Plan, which is in collision with another
vehicle at an uncontrolled intersection, shall be presumed to be at fault in excess of 50%
(a) if both vehicles entered the intersection at the same time, and such operator's vehicle
entered the intersection from the left of the other vehicle, (b) if said operator's vehicle
entered the intersection at a point in time later than the other vehicle, or (c) if said
operator enters a main road from a secondary road.
The following definitions apply to surcharge notices issued before 01-01-87:
OLD STANDARD OF FAULT 11: Intersection Collision. An operator of a vehicle subject to
Merit Rating, which is in collision with another vehicle in an intersection, both vehicles
having entered the intersection at the same time, shall be presumed to be at fault in excess
of 50% if such operator's vehicle entered the intersection from the left of the other
vehicle.
OLD STANDARD OF FAULT 12: Intersection Collision Involving Different Times of Entry.
An operator of a vehicle subject to Merit Rating, which is in collision with another
vehicle in an intersection, shall be presumed to be at fault in excess of 50% if such
operator's vehicle entered the intersection at a point in time later than the other vehicle.
14
Collision While in the Process of Backing Up
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is in the process of backing up
and whose vehicle is thereafter in a collision with another vehicle (This definition applies
to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
Appendix E – Surcharge Codes / Standards of Fault
359
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STANDARD OF FAULT 14: Collision While Backing Up. An operator of a vehicle subject
to the Safe Driver Insurance Plan which, while backing up or while being operated in
reverse gear, is in collision with another vehicle shall be presumed to be at fault in excess
of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 14: Collision While Backing Up. An operator of a vehicle
subject to Merit Rating which, while backing up or being operated in reverse gear, is in
collision with another vehicle shall be presumed to be at fault in excess of 50%.
Collision While Making a Left Turn or U-Turn Across the Travel
Path of a Vehicle Traveling in the Same or Opposite Direction
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle making a left turn or U-turn across
the path of travel of another vehicle moving: (a) in the same direction, or (b) in the
opposite direction and whose vehicle is in a collision with such vehicle (This definition
applies to surcharge notices issued on or after 07-01-95).
15
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95. It includes Standards of Fault represented by old Standard of Fault Codes 15 and
16.
STANDARD OF FAULT 15: Collision While Making a Left Turn or U-Turn Across the Path
of Travel of Oncoming Vehicle. An operator of a vehicle subject to the Safe Driver
Insurance Plan, while making a legal or illegal U-turn across the path of travel of a
vehicle moving in the opposite direction or while making a left turn across the path of
travel of a vehicle moving in the opposite direction, and is in collision with such vehicle,
shall be presumed to be at fault in excess of 50%.
The following definitions apply to surcharge notices issued before 01-01-87:
OLD STANDARD OF FAULT 15: Illegal U-Turn. An operator of a vehicle subject to Merit
Rating which, while making an illegal U-Turn is in a collision shall be presumed to be at
fault in excess of 50%.
OLD STANDARD OF FAULT 16: Left Turn Collision With Vehicle Moving in the Opposite
Direction. An operator of a vehicle subject to Merit Rating which, while making a left
turn, is in collision with another vehicle which is moving in the opposite direction shall
be presumed to be at fault in excess of 50%.
Appendix E – Surcharge Codes / Standards of Fault
360
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17
Leaving or Exiting from a Parked Position, Parking Lot, Alley
or Driveway
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is leaving or exiting from a
parked position, parking lot, alley or driveway, and whose vehicle is in a collision with
another vehicle (This definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 17: Leaving or Exiting From a Parked Position, Parking Lot, Alley
or Driveway. An operator of a vehicle subject to the Safe Driver Insurance Plan, which,
while leaving or exiting from a parked position, parking lot, alley, or driveway, is in a
collision with another vehicle, shall be presumed to be at fault in excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 17: Leaving or Exiting from a Parked Position, Parking Lot,
Alley, or Driveway. An operator of a vehicle subject to Merit Rating which, while
leaving or exiting from a parked position, parking lot, alley, or driveway, is in a collision
shall be presumed to be at fault in excess of 50%.
18
Opened or Opening Vehicle Door(s)
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when the vehicle's door or doors are opened or opening
resulting in a collision with another vehicle (This definition applies to surcharge notices
issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 18: Vehicle Doors Opening. An operator of a vehicle subject to
the Safe Driver Insurance Plan whose door or doors are opened, opening, or closing,
thereby resulting in a collision with another vehicle shall be presumed to be at fault in
excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 18: Vehicle Doors Opened, Opening or Closing. An operator
of a vehicle subject to Merit Rating whose door or doors are opened, opening, or closing,
thereby resulting in a collision shall be presumed to be at fault in excess of 50%.
Appendix E – Surcharge Codes / Standards of Fault
361
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19
Single Vehicle Collision
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating the only vehicle involved in a collision (This
definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 19: Single Vehicle Collision. An operator of a vehicle subject to
the Safe Driver Insurance Plan, which is the only vehicle in an accident, shall be
presumed to be at fault in excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 19: Single Vehicle Collision. An operator of a vehicle subject
to Merit Rating, which is the only vehicle in an accident, shall be presumed to be at fault
in excess of 50%.
20
Failure to Obey the Rules and Regulations for Driving
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when the operator fails to obey any provision of M.G.L.
Chapter 85, 89, or 90 or violates the Metropolitan District Commission (350 CMR),
Registry of Motor Vehicles (540 CMR), MA Department of Highways (720 CMR), MA
Turnpike Authority (730 CMR), or MA Port Authority (740 CMR), and whose vehicle is
in a collision with another vehicle (This definition applies to surcharge notices issued on
or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95. It includes Standards of Fault represented by old Standard of Fault Codes 20, 22,
24, 25, 27, 28, and 29.
STANDARD OF FAULT 20: Failure to Obey the Rules and Regulations for Driving on State
Highways. An operator of a vehicle subject to the Safe Driver Insurance Plan who fails
to obey the Rules and Regulations for driving on State Highways, as adopted by the
Department of Public Works, or who violates any provision of M.G.L. Chapter 85, 89, or
90 and whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.
The following definitions apply to surcharge notices issued before 01-01-87:
OLD STANDARD OF FAULT 20: Failure to Use Caution When View is Obstructed. An
operator of a vehicle subject to Merit Rating who does not slow down and keep to the
right when his or her view is obstructed, and whose vehicle is in a collision shall be
presumed to be at fault in excess of 50%.
Appendix E – Surcharge Codes / Standards of Fault
362
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OLD STANDARD OF FAULT 22: Failure to Display Required Lights. An operator of a
vehicle subject to Merit Rating, which does not display lights as required by Section 15
of Chapter 85 of the General Laws and is in a collision, shall be presumed to be at fault in
excess of 50%.
OLD STANDARD OF FAULT 24: Preventing the Safe Re-Entry of a Passing Vehicle. An
operator of a vehicle subject to Merit Rating, which is in collision with another vehicle
while preventing the other vehicle's safe re-entry into the operator's lane because such
operator increased his or her speed, shall be presumed to be at fault in excess of 50%.
OLD STANDARD OF FAULT 25: Failure to Stop for School Bus or Camp Bus. An operator
of a vehicle subject to Merit Rating who fails to stop for a school bus or camp bus and is
in a collision shall be presumed to be at fault in excess of 50%.
OLD STANDARD OF FAULT 27: Failure to Obey the Rules and Regulations for Driving on
State Highways. An operator of a vehicle subject to Merit Rating who fails to obey the
Rules and Regulations for driving on State Highways, as adopted by the Department of
Public Works in accordance with the provisions of Section 2 of Chapter 85 of the General
Laws and whose vehicle is involved in a collision shall be presumed to be at fault in
excess of 50%.
OLD STANDARD OF FAULT 28: Violation of Chapters 85, 89, or 90 of the General Laws.
An operator of a vehicle subject to Merit Rating who violates any provisions of Chapters
85, 89, or 90 of the General Laws and whose vehicle is in a collision shall be presumed to
be at fault in excess of 50%.
Old Standard of Fault 29: Failure to Give Right of Way to Emergency Vehicles. An
operator of a vehicle subject to Merit Rating who does not give the right-of-way to
emergency vehicles as required by Section 7 of Chapter 89 of the General Laws and
whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.
21
Unattended Vehicle Collision
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when the vehicle is left unattended and rolls resulting in a
collision (This definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 21: Unattended Vehicle in Downward Grade Collision. An
operator of a vehicle subject to the Safe Driver Insurance Plan whose vehicle is left
unattended and rolls down a grade and is in a collision shall be presumed to be at fault in
excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
Appendix E – Surcharge Codes / Standards of Fault
363
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OLD STANDARD OF FAULT 21: Unattended Vehicle in Downward Grade Collision. An
operator of a vehicle subject to Merit Rating whose vehicle is left unattended and rolls
down a grade and is in a collision shall be presumed to be at fault in excess of 50%.
26
Collision While Merging onto a Highway, or into a Rotary
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle merging onto a highway, or into a
rotary, when the other vehicle is already on the highway, or in the rotary, resulting in a
collision (This definition applies to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
STANDARD OF FAULT 26: Collision Occurring at the Intersection of Highways or in a
Rotary. An operator of a vehicle subject to the Safe Driver Insurance Plan which is in
collision with another vehicle upon entering a highway or rotary while the other vehicle
is already on the highway or in the rotary, shall be presumed to be at fault in excess of
50%.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 26: Collision Occurring at the Intersection of Arterial
Highways. An operator of a vehicle subject to Merit Rating which is in collision with
another vehicle, said other vehicle being on an arterial highway, while the operator's
vehicle is approaching from another highway shall be presumed to be at fault in excess of
50%.
27
Non-Contact Operator Causing Collision
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle which is not in a collision, but whose
actions cause the collision of one or more other vehicles (This definition applies to
surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued from 01-01-87 through 06­
30-95.
OLD STANDARD OF FAULT 27: Collision Occurs Through Fault of Operator. An operator
of a vehicle subject to the Safe Driver Insurance Plan whose actions cause the collision of
another vehicle(s), but whose vehicle is not in the collision, shall be presumed to be at
fault in excess of 50%.
The following definition applies to surcharge notices issued before 01-01-87.
Appendix E – Surcharge Codes / Standards of Fault
364
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OLD STANDARD OF FAULT 27: Failure to Obey the Rules and Regulations for Driving on
State Highways. An operator of a vehicle subject to Merit Rating who fails to obey the
Rules and Regulations for driving on State Highways, as adopted by the Department of
Public Works in accordance with the provisions of Section 2 of Chapter 85 of the General
Laws and whose vehicle is involved in a collision shall be presumed to be at fault in
excess of 50%.
29
Failure to Yield the Right of Way to Emergency Vehicles when
Required by Law
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when the operator fails to yield the right of way to emergency
vehicles (as required by M.G.L. c. 89,s. 7) resulting in a collision (This definition applies
to surcharge notices issued on or after 07-01-95).
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 29: Failure to Give Right of Way to Emergency Vehicles. An
operator of a vehicle subject to Merit Rating who does not give the right-of-way to
emergency vehicles as required by Section 7 of Chapter 89 of the General Laws and
whose vehicle is in a collision shall be presumed to be at fault in excess of 50%.
31
Collision at a "T" Intersection
The operator of a vehicle subject to the Safe Driver Insurance Plan shall be presumed to
be more than 50% at fault when operating a vehicle coming from a roadway that
terminates onto a throughway and whose vehicle is in a collision with another vehicle
traveling on that intersecting throughway (This definition applies to surcharge notices
issued on or after 07-01-95).
NONE
Failure to Report an Accident to Police When Required by Law
This Standard of Fault does not apply to incidents that occurred on or after 01-01-87.
The following definition applies to surcharge notices issued before 01-01-87.
OLD STANDARD OF FAULT 30: An operator of a vehicle subject to Merit Rating who fails
to report in writing to the police within forty-eight (48) hours if his or her vehicle is
struck by another vehicle which unlawfully leaves the scene of the accident shall be
subject to a surcharge.
Appendix E – Surcharge Codes / Standards of Fault
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Appendix E – Surcharge Codes / Standards of Fault
366
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Appendix F:
At-Fault Insurance Claim Reversal Reason Code
BA
The at-fault accident was vacated by the Board of Appeal.
ML
The at-fault accident was vacated by the MRB as a result of merging multiple
license records for the same person.
SC
The at-fault accident was vacated by the MRB as a result of a superior court
finding and order to vacate.
01
The at-fault accident was applied to the driving record of the wrong person. The
insurer should submit a corrected Original Claim Transaction to apply the at-fault
accident to the driving record of the correct person.
02
The involved operator who was charged for an at-fault accident is determined to
have been 50% or less at-fault.
03
The loss amount has been reduced below the minimum surchargeable amount.
04
The involved operator charged for an at-fault accident died within one year of the
incident date.
05
The vehicle class of the vehicle involved in the accident is not subject to the Safe
Driver Insurance Plan.
06
The involved operator charged for an at-fault accident with a Surcharge Code 30:
Failure to Report an Accident to Police When Required by Law, has presented to
the insurer documentation proving that an Accident Report was filed in the proper
timeframe.
10
An at-fault incident is being reversed because one or more data elements (other
than the involved operator) was incorrect on the Original Claim Transaction. The
insurer should submit a corrected Original Claim Transaction with necessary
changes.
Appendix F – At-Fault Insurance Claim Reversal Reason Code
367
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Appendix F – At-Fault Insurance Claim Reversal Reason Code
368
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Appendix G:
Comprehensive Insurance Claim Reversal Reason
Code
ML
The comprehensive claim was vacated by the MRB as a result of merging
multiple license records for the same person.
01
The comprehensive claim incident was applied to the driving record of the wrong
person. The insurer should submit a corrected Original Claim Transaction to
apply the comprehensive incident to the driving record of the correct person.
03
The loss amount has been reduced to zero.
04
The policyholder charged for a comprehensive incident died within one year of
the incident date.
05
The vehicle class of the vehicle involved in the accident is not subject to the Safe
Driver Insurance Plan.
10
A comprehensive incident is being reversed because one or more data elements
(other than the policyholder) was incorrect on the Original Claim Transaction.
The insurer should submit a corrected Original Claim Transaction with necessary
changes.
Appendix G – Comprehensive Insurance Claim Reversal Reason Code
369
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Appendix G – Comprehensive Insurance Claim Reversal Reason Code
370
Registry of Motor Vehicles – UMS User Manual
Appendix H:
Traffic Citation Judgment Code
See Chart on next page.
Appendix H – Traffic Citation Judgment Code
371
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CODE
JUDGMENT TYPE1
EXPLANATION
G
Guilty
R
Guilty
DL
Guilty
Guilty; Admit to a Finding (when Citation
Type = "C" Criminal): Adjudicated Habitual
Criminal: Community Alcohol Safety
Program; Costs Paid
Responsible; Admit to a Finding (when
Citation Type = "N" Non-Criminal/All Civil
Infractions); Fine Paid
Delinquent; Adjudicated Delinquent
DF
Guilty
SDIP2
EXTRA
RISK4
Yes*
Yes*
Yes*
Yes*
Yes*
Yes*
Default; Warrant Issued; DW (Default
Warrant)
Not Guilty / Guilty for DWI Continued Without a Finding
ALCOHOL PROGRAM
No
No3
No
No
AR
Not Guilty / Guilty for DWI Dismissed; Dismissed Lack Prosecution;
Dismissed Request Complainant; D.R.C.;
ALCOHOL PROGRAM
Dismissed Request Prosecution; Dismissed
Request Victim; Dismissed Without Prejudice;
Juvenile Complaint Dismissed; D.W.F.;
Dismissed Without a Finding
Not Guilty
Appellate Review
No / Yes* DWI
ALCOHOL
PROGRAM
No / Yes*
DWI ALCOHOL
PROGRAM
No
No
CR
Not Guilty
Charges Reduced
No
No
CD
Not Guilty
Complaint Denied
No
No
DR
Not Guilty
No
No
FI
Not Guilty
No
No
NA
Not Guilty
Default Removed; Warrant Withdrqwn;
Warrant Removed; Recalled
Filed; Filed NF; FWOF; Filed Without a
Finding; Placed on File
No Judgment Available
No
No
ND
Not Guilty
Not Delinquent
No
No
NP
Not Guilty
No
No
NG
Not Guilty
No Process; Complaint Not Issued; No Bill;
No Complaint; Refused Complaint; Nol
Prossed; No Probable Cause; Nolle Prosequi
Not Guilty
No
No
NR
Not Responsible
Not Responsible
No
No
PC
Probable Cause Found
Probable Cause Found
No
No
PD
Pretrial Probation as
Disposition
Transferred to Another
Court
Transferred Out for Guilty
Plea
Transferred Out for Trial
Pretrial Probation as Disposition
No
No
Transferred to Another Court
No
No
Transferred Out for Guilty Plea
No
No
Transferred Out for Trial
No
No
CW
DI
TO
TP
TT
1
Judgment Type used by MRB Violation by Date Written Reports. "DF" is considered Guilty for reports
produced on or after January, 1992; Not Guilty for earlier reports.
2
A violation with a Yes* judgment in the SDIP column, if listed in the SDIP Regulation Appendix A is
reported in response to an SDIP Policy Inquiry, unless it is a lesser violation of a Multiple Surcharged
Incident.
Appendix H – Traffic Citation Judgment Code
372
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3
The "default" judgment for a traffic citation containing all civil infractions (CMVIs) is "R" Responsible,
set by the RMV Suspension system when the violator does not pay the civil assessment or request a hearing
on time. The judgment date (surcharge date) is the date the RMV Suspension System determines the
"default" condition.
4
An Extra Risk violation with a Yes" judgment in the EXTRA RISK column, if Status not = S(Error), may
be considered for purposes of Extra Risk Rating according to AIB General Notice G-1433.
Appendix H – Traffic Citation Judgment Code
373
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Appendix H – Traffic Citation Judgment Code
374
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Appendix I:
Security Policy
The RMV is committed to maintaining a secure system. Therefore, it is the responsibility
of the user to read, understand, and follow this policy. A user who fails to follow this
policy may result in termination of your System ID, criminal proceedings and/or $5,000
fine per violation. You, as the user, have been granted access to the RMV system for the
express purpose of fulfilling your job duties. All activity on your RMV System ID(s) is
recorded, stored, monitored and audited.
RMV System ID(s) and Passwords
RMV System ID(s) is the term for an ID that allows users access to information contained
in the RMV system, including the ALARS/UMS Signon ID.
The RMV System ID(s) controls the specific function(s) access that you are authorized to
use. These functions are determined by your agency needs. The RMV System ID(s) and
Password are for the exclusive use of the individual to whom they are assigned. The
password associated with an RMV System ID(s) must not be divulged to another person.
You are not permitted to use, or attempt to use, an RMV System ID(s) or password issued
to another person. You must take all reasonable precautions to protect your RMV System
ID(s) and password. You are personally responsible for all activity that occurs when your
RMV System ID(s) is in use. This means that you will be held personally accountable for
the money collected (if applicable), the accuracy of any transaction performed, and any
inquiry conducted using your RMV System ID(s) and Password. All transactions are
official records of the RMV. If you suspect that a password has been compromised, you
should contact RMV IS Security immediately at 857-368-7930. The system will
automatically prompt you to change your password. Your RMV System ID will be
deactivated if you do not change your password for 60 days or within 30 days of issuance
of your RMV System ID. If your RMV System ID(s) get deactivated, you must contact
your agency‟s RMV contact and they will need to re-complete a User Request form to get
your RMV System ID reactivated.
It is a violation of RMV policy to leave your computers unattended with the RMV System
ID(s) and passwords actively logged on. You must lock the computer or log off the RMV
system before leaving your computer.
ALARS Password Requirements for System IDs
Standards for Selecting Strong ALARS Passwords
Passwords must meet the following requirements:
 Must be EXACTLY 8 characters
 First character of password must be a letter
Appendix I – Security Policy
375
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




Must have at least one number
Password must contain at least one letter or number, symbols are not allowed
Password cannot be equal to old passwords
Repeating characters are not allowed such as APPLE123
Passwords may not be changed twice in one day
Password Protection Standards
DO NOT:
 Use MassDOT account passwords for non-MassDOT access (for example, an
account on an Internet Website)
 Use the same passwords for all accounts such as Outlook or ALARS
 Use generic or group passwords
 Share passwords with anyone, including administrative assistants or secretaries,
your boss, co-workers while on vacation, or family members
 Reveal a password over the phone to ANYONE
 Put a password in an email message
 Talk about a password in front of others
 Hint at the format of a password (e.g., “my family name”)
 Reveal a password on questionnaires or security forms
 Use the “Remember Password” feature of applications
If you see a prompt asking you if you want your password remembered,
click “Never.”
 Write passwords down and store them anywhere in your office
 Store passwords in a file on ANY computer system (including Palm Pilot,
Blackberry, mobile phones or similar devices) without encryption (converting
data into code)
All passwords should be treated as sensitive, confidential MassDOT information. If
an account or password is suspected to have been compromised, report the incident to IS
Security at 857-368-7930.
Password cracking or guessing may be performed periodically by IT Security. If a
password is guessed or cracked during one of these scans, the user will be required to
change it.
Example of a valid password:
b r u i n s 63
1. First character is
letter
3. Remaining
characters are either
letters or numbers
2. At least one
number
Do NOT use any example passwords!
Appendix I – Security Policy
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Registry of Motor Vehicles – UMS User Manual
How to Change Your Password for ALARS System IDs
Your password for ALARS/UMS expires upon issuance of your RMV System ID and
every 60 days thereafter. Once you log into ALARS/UMS Signon Screen/Main Menu,
the system will automatically bring you to the NPAS Screen (Change User Password
Screen) to change your password.
Please note: The message line will help you with changing your password
tremendously. The message line is located next to the function after the MSG. DO NOT
HIT TAB OR ENTER in between typing your password on each line; once you type
in an 8 character password, the system will automatically move the cursor to the
next field. Once both passwords have been typed twice, the cursor will move to the
function field and you must hit ENTER.
MM/DD/YY
HH:MM
MASSACHUSETTS REGISTRY OF MOTOR VEHICLES
CHANGE USER PASSWORD
FUNCTION: NPAS MSG: PF12 TO UPDATE DATABASE
CURRENT USER:
NEW PASSWORD:
RETYPE NEW PASSWORD
UGN0280
XXXX
1. Type in a password you created using the password strong standards, THEN type
in the same password again.
2. After you type in the password twice, press ENTER.
3. The message will appear „PF12 TO UPDATE DATABASE‟. Press the F12 key.
4. The message will appear „UPDATE COMPLETED, NEW FUNCTION
REQUIRED‟. You have successfully updated your password and you can now
type in a function to move to different screen.
To change your password at any time: Go to the NPAS screen, and follow the
instructions above.
Common Error Messages when change a password:
PASSWORD 1 MUST BE SAME AS PASSWORD 2
Solution 1: Do not hit the tab or enter key after typing the password in the 1st field.
Solution 2: Make sure you are typing the same password in both fields.
PASSWORD MUST HAVE A NUMERIC AND ALPHA CHARACTER
Solution: Password must contain at least one letter or number.
NEW PASSWORD SAME AS CURRENT PASSWORD
Solution: You can not use the password given by the RMV or your former
password; you must create a new password.
PASSWORD PREVIOUSLY USED, NEW PASSWORD REQUIRED
Solution: Use a different password than your previous four passswords used.
SAME CHARACTER TWICE IN A ROW
Solution: No repeating characters such as apple123; however people12 is
acceptable.
INVALID CHARACTERS IN PASSWORD
Appendix I – Security Policy
377
Registry of Motor Vehicles – UMS User Manual
Solution: Symbols and spaces are not allowed in passwords.
Error Messages when logging into the Signon Screen
PASSWORD ENTER IS INVALID
Type current password. If you do not know your current password, call IS Security
at 857-368-7930.
CLERK EFFECTIVE DATE NOT REACHED OR INVALID
You have typed your password incorrectly 3 times or more or your ID has been
deactivated by IS Security. Call IS Security at 857-368-7930.
Data Confidentiality
The RMV system stores personal and confidential information. The Federal Driver Privacy
Protection Act (DPPA) protects this information. The DPPA broadly defines personal
information as information that identifies an individual, including an individual’s
photograph, social security number, driver identification number, name, address,
telephone number, and medical or disability information. Specifically excluded from
the definition of personal information is information on vehicular accidents, driving
violations, and driver‟s status.
The following rules apply for all personal information contained in RMV records:








Personal information must not be visible to customers
Personal information must be shredded or deposited into a locked shredder box
when no longer needed
Personal information must never be brought outside of the workplace, unless
required to perform your job duties
Personal information must not be used in furtherance of any illegal act, including
violation of any criminal or civil laws, for any political purpose, or for any
commercial purpose
Personal information must never be disseminated, unless such dissemination is
required by your job duties
Personal information must never be sold or bartered. You must never charge a
fee for, or receive any other consideration for, RMV System information
You must never knowingly obtain, disclose, or use RMV System information for
a purpose not permitted under 18 USC §2721. If you do, you will be liable to the
individual to whom the personal information pertains
You must never misrepresent your identity or make a false statement in
connection with any request for personal information with the intent to obtain
personal information in a manner not authorized
Under no circumstances is it permissible for you to acquire access to the RMV system
unless such access is required to perform your job duties. You may not attempt to gain or
assist others in gaining unauthorized access to the RMV system.
Appendix I – Security Policy
378
Registry of Motor Vehicles – UMS User Manual
Appendix J:
Plate Cancellation
Error Correction Form
Massachusetts Registry of Motor Vehicles
Plate Cancellation
Error Correction
Instructions: Please provide all the following information and fax this sheet to RMV Business
Support at 857-368-0819.
Agency Name
Agency Contact
Agency Contact’s Phone Number
Agency Contact’s FAX Number
Date of Error
Plate Type (Circle one)
PAN
PAR
PAS
PAV
CON
COV
TRN
Other
License Plate Number
Customer Name
How did the error occur?
Reminder: To see if RMV Business Support has corrected this error, access the record on the RI
screen of the RMV’s ALARS system. If the error has not been fixed after 2 hours, please fax this
sheet again and note that you are making a second request for assistance.
Appendix J – Plate Cancellation Error Correction Form
379
Registry of Motor Vehicles – UMS User Manual
Appendix J – Plate Cancellation Error Correction Form
380
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