Energy Price Fact Sheet Red Energy RED ENERGY STANDING OFFER – SINGLE RATE WITH CONTROLLED LOAD Owned by Snowy Hydro Limited we are 100% Australian owned and operated. Our Customer Solutions Team is based right here in Australia. So when you call, you'll always be answered by a friendly voice and you'll have that same person help you from the beginning to the end of your call. That's how we like our service - personal, simple and easy. Visit www.redenergy.com.au or call us on 131 806, 8:00 am-8.30pm Monday to Friday or 9:00am to 5.30pm Saturday (AEST/AEDT). Consumption Charges – Single Rate with Controlled Load Price (Excl GST) Price (Incl GST) All Consumption 17.90 cents per kWh 19.69 cents per kWh Daily supply charge 60.50 cents per day 66.50 cents per day Controlled Load – Off Peak All consumption 8.90 cents per kWh 9.79 cents per kWh What is a daily supply charge? This daily charge covers the supply of electricity to your property and goes towards maintaining the infrastructure such as the poles, distribution wires and transformers, covers the metering costs such as readings, the handling of faults and outages. What is a kWh? ‘kWh’ stands for kilowatt hour and is the unit of measurement for your electricity bill. A 100 watt light bulb will use one kWh if you leave it on for 10 hours. If you replace it with a 20 watt fluorescent bulb it would take 50 hours to use the same amount of electricity. Fees Connection Fee $35.00 flat fee charged on your first electricity bill Additional fees For more information on our additional fees and charges, please visit http://www.redenergy.com.au/docs/AdditionalServiceCharges.pdf Discounts Pay on time discount There are no discounts offered on Red Energy’s standing offer. Other Details Applicable Meter Type Single Rate Contract length This is a no contract offer. You will not be charged an exit fee upon terminating your contract. Cooling off period 0 business days Eligibility This residential offer is available to customers within the ActewAGL distribution area. This offer is not available to customers with solar panels. Variation We may vary your variable tariff, service to property charge and/or your Pay on Time Discount by providing you with written notice. Further information The terms and conditions of this offer are governed by our ACT Customer Charter available on http://www.redenergy.com.au/docs/Red-Energy-NECF-SA-ACT-Customer-Charter.pdf. For further information about this offer, or for a copy of the terms and conditions please visit our website at www.redenergy.com.au or call us on 131 806. For information to help you compare the retail offers available to you, please visit www.energymadeeasy.gov.au