What Factors Affect Leader/Follower
Relationships to Influence Successful
Project Delivery
Mandy Key
Service Improvement Manager
Intended Learning Outcomes
from Workshop
1.
To describe the various factors that affect leader/follower
relationships
2.
To understand several of the key models and theories to
gain appreciation of barriers which may prevent the
successful implementation of change
3. To have a clearer understanding of one’s own personal
leadership behaviour and how it can influence project
delivery
Factors Affecting Leadership Behaviour
2. Leader’s Power
& Influence
1. Leader’s
Characteristics
Task in Hand
(Change Project)
4. Leader’s
Emotional
Intelligence
3. Leader’s
Competence
Leadership
Behaviour
Organisational/
External Context
5. Style of Leader
Leader’s Characteristics
Strong leadership traits include; insight, initiative,
intelligence & self confidence amongst others
intelligence & self
confidence amongst
initiative
others
Insight
Leader’s Power & Influence
• The number of diverse power sources exercised by the leader to the follower
• What power sources the followers perceive the leader to acquire
• The level of awareness acquired by the leader of the various power sources
available and how they are to be utilised in varied roles and tasks
Leader’s Competence
• The number of competencies exercised by the
leader to the follower
• The competencies which the follower perceives
the leader to acquire
• Familiarity of the leader to the follower including
managerial effectiveness and historic
performance (proven track record)
Emotional Intelligence (EI)
• The number of EI competencies perceived to be exercised by the
leader
• The number of personality attributes possessed by the leader
• The age of the leader (maturity could influence leader EI
competencies)
Leadership Style
• The number of different styles of leadership the leader is able to
exercise
• The nature and urgency of the task in hand to identify the most
appropriate leadership style
• The nature and urgency of the task to be disseminated by the
leader to the followers
Contingency Theory
Representation of the path-goal model theory of leadership
House and Dessler (1974)
Leadership
behaviour
Directive
Supportive
Participative
Achievementorientated
Personal
characteristics of
Subordinates
Goal clarity
Subordinates
perceptions
and motivation
Nature of task
Improved job
performance and
satisfaction
Action Centred Theory
The work of John Adair and his ideas on the interaction of needs within a
group, Adair (1973)
Task
Needs
Team
Maintenanc
e Needs
Individual
Needs
Applying Psychological Type to
Leader/Follower Relationships
• Theoretical Approaches
• Idiographic Approaches
Organisational/External Context
•
•
Economic
Social
• Technological
•
Political and Legal
Task in Hand
Urgency
Resource
Time
Project Reflection Matrix
REFER TO HANDOUT
Conclusion
“It could be suggested that successful
project delivery will not be influenced by
leader/follower relationships in isolation
but the environment and task in hand
should also be considered”.
Key (2009)
Leader’s Psychometric and Contextual
Test
REFER TO HANDOUT
Contact Details
Mandy Key
(Service Improvement Manager)
Email: mandy.key@erypct.nhs.uk