Offering overview Expand global reach and access new markets HPE e-Supply Chain Solution Make fulfillment processes more innovative, lean, and cost-effective Insights • Capacity issues might result in missed revenue opportunities for firms that cannot quickly respond to peak requests. • Greater operating flexibility is needed in response to changing economic conditions. • Inaccurate forecasting can lead to excess inventory, depleting cash resources. Simplify fulfillment and distribution Do you struggle to fund physical or digital fulfillment of products? Hewlett Packard Enterprise (HPE) e-Supply Chain Solution can help you streamline operations and reduce costs—while improving customer service. Our flexible solution addresses the complexities of the supply chain lifecycle from start to finish. Go with a trusted solution Best-in-class global infrastructure, technology leadership, and a proven quality record are why businesses look to Hewlett Packard Enterprise. As we partner with you, we use our trusted resources to help improve your global product fulfillment support needs, as shown in Figure 1. Customization is another reason HPE is a preferred choice. We help manage your supply chain, without burdening your team with the distractions of day-to-day operational challenges. Our service can be tailored to your processes, distribution modes, and preferences. Offering overview Physical fulfillment eCommerce multichannel consumers Order management Payment processing Warehouse management Picking Packing Shipping logistics Customer receives Customer service/returns Customer analytics Electronic fulfillment Electronic download Figure 1: Global product fulfillment support Markets • Greater global distribution and fulfillment coverage is needed to exploit new markets that result from globalization. • Inflexible fulfillment and distribution systems and processes cause lengthy time to market and missed opportunities. • Prohibitive tax and duty charges create barriers to new markets. Services • Product introduction • Order management • Materials planning • Vendor management • Production control • Packaging • Repackaging • Inventory control • Contact center • Digital delivery • Final assembly • Order fulfillment • Returns management • Export/logistics • Specialized goods handling • Synchronized operations • Global product authentication • Warranty services Achieve business results with HPE Measurable outcomes, such as reduced product lifecycle costs and improved operational agility, are achieved because of the strength of our purchasing power, financially flexible business models, global presence, and our team’s 30 years of enterprise experience. Here is more of what you can expect from Hewlett Packard Enterprise e-Supply Chain Solution: •Achieve increased revenues of 2 percent to 5 percent through improved customer experience and increased up-sell and cross-sell opportunities. •Reduce the cost of purchased materials and freight costs by up to 30 percent. •Double inventory turns and improve your cash flow. •Reduce cash reserved on your balance sheet for inventory liability by 50 percent, allowing you to utilize cash in R&D and other company growth areas. •Reduce annual inventory write-offs (that result from excess or obsolete inventory) by 50 percent. • Increase customer satisfaction and retention. Drive better customer experience through integrated selling channels and improved self-service options. •Improve operational control and visibility. Our unique combination of business management systems and supply chain industry professionals streamline and optimize operations. •Enhance quality. Gain improved operational effectiveness by leveraging a standardized service delivery model. •Decrease total cost of delivery. Lower fulfillment and distribution costs by using our global network of fulfillment and distribution hubs. •Free up capital. HPE purchases product and charges on a “per ship” basis, which frees up capital. Choose an industry leader By working with Hewlett Packard Enterprise, you can leverage world-class operations, award winning quality standards, simultaneous worldwide distribution capabilities, and a 99.9 percent on-time global delivery record. Contact us e-supplychain@hpe.com Learn more at hpe.com/services/bps Sign up for updates Rate this document © Copyright 2009-2010, 2013-2014, 2016 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. 4AA2-8335ENW, February 2016, Rev. 4