2/27/2013 HIPAA Regulations Webinar Series: Breach Notification and Penalties Presented by Stephanie A. Cason and Anthony R. Miles Stoel Rives Health Care Group 1 HIPAA Regulations Webinar Series – February 27 Wednesday, February 27, Breach Notification and Penalties 2013 Agenda • Background • Changes to Breach Notification Rule • New Investigation and Enforcement Standards • Penalties • Liability Exposure • Questions 2 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Background • Section 13402 of Health Information Technology in Economic and Clinical Health Act (“HITECH”) – First federal breach notification law – Interim Final Rule in effect since September 2009. 74 Fed. Reg. 42740 (Aug. 24, 2009) • Omnibus Rule alters and supplants existing requirements 3 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 1 2/27/2013 Breach Notification Rule • Omnibus Rule compliance by September 23, 2013 • Basic requirements same as in HITECH – Upon the “discovery” of a – “Breach” of “unsecured” PHI – Covered entities and business associates must make required notifications 4 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Definition of a Breach • “Breach” – Unauthorized acquisition, access, use, disclosure of unsecured PHI – In a manner not permitted by the HIPAA Privacy Rule – That compromises the security or privacy of the PHI 5 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties New presumption • An impermissible acquisition, access, use, or disclosure of PHI is • Presumed to be a reportable breach • Unless the entity demonstrates that there is a low probability that the PHI has been compromised 6 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 2 2/27/2013 Risk Assessment • To demonstrate low probability that PHI was compromised a documented risk assessment must be conducted • Four mandatory factors – Nature and extend of PHI involved – The unauthorized person who used the PHI or to whom the disclosure was made – Whether the PHI actually was acquired or viewed – The extent to which the risk to PHI has been mitigated • Other factors may be considered—evaluation of overall probability of risk 7 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Risk Assessment • Risk assessment must be – Thorough – Completed in good faith – Have reasonable conclusions • OCR planning to issue risk assessment tool to provide guidance • Discretion to provide notification without performing a risk assessment 8 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties No more Risk of Harm • Interim final rule: “Compromise” the PHI means a Risk of Harm – Poses a significant risk of financial, reputational, or other harm to the individual – Controversial from the beginning • Omnibus Rule: Risk of Harm abandoned 9 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 3 2/27/2013 Risk Assessment • OCR views the risk assessment as “more objective” • Type of analysis should not be new • Yet many questions remain – No definition of “compromise” • Additional guidance forthcoming 10 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Loss of the Exception • Limited Data Sets that do not have ZIP codes or dates of birth no longer excepted from notification requirement • Now subject to risk assessment 11 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Burden of Proof • Burden of proof is on the covered entity and business associate • Likelihood of increased incidents triggering breach notification? 12 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 4 2/27/2013 Breach Notification • HITECH provided for covered entities and business associates to make mandatory notifications (from BAs to CE’s and from CE’s to the media and/or Secretary) – Individual notice: no later than 60 days after discovery of Breach – Media notice: Breach affecting more than 500 residents of a State or jurisdiction – Secretary notice: Breach affecting 500 or more unique 13 individuals HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Breach Notification • Notification to HHS of breach affecting fewer than 500 people – Within 60 days of the end of the calendar year in which the breach was discovered (not occurred) – Considering a less burdensome submission system 14 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Breach Notifications To Date • 525 reports involving over 500 individuals • Over 64,000 reports involving under 500 individuals • Top types of large breaches – Theft – Unauthorized access/disclosure – Loss • Top locations for losses – Laptops/portable devices – Paper records – Desktop computers 15 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 5 2/27/2013 HIPAA Regulations Webinar Series: Breach Notification and Penalties INVESTIGATIONS AND ENFORCEMENT 16 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Background • Section 13410 of HITECH – Made several changes to enforcement of HIPAA as provided in original statute and enforcement rule • Interim Final Rule for Enforcement 74 Fed. Reg. 19006 (Oct. 30, 2009) initially implemented changes • Omnibus rule makes additional changes to current provisions 17 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Investigations • Investigating agencies: – HHS Office for Civil Rights – State attorneys general – U.S. Department of Justice • Process – Complaint – Compliance review – Breach report 18 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 6 2/27/2013 HHS Audits • HHS started an audit process in 2011 – Final protocol posted online looks at privacy, security, and breach notification – Future audits may be more focused • HHS indicated that future audits will include business associates • HHS has indicated that audits generally will not lead to formal enforcement 19 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties HHS Audits • Completed Audits of 115 entities – 61 Providers, 47 Health Plans, 7 Clearinghouses • Total 979 audit findings and observations – 293 Privacy – 592 Security – 94 Breach Notification • Smaller entities struggle with all three areas • Still assessing need to follow-up on individual auditees 20 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Audit & Enforcement Linkages • Frequent Fliers – Entities that show up multiple times on published breach listing (>500 individuals) – Likely will be referred for audit • Willful Neglect – Evidence of willful neglect found during audit will lead to investigation and enforcement – E.g., no Security P&P or risk assessment 21 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 7 2/27/2013 HONI Case 22 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Enforcement • HITECH increased penalties for HIPAA violations and added formal investigations in certain cases • 4 categories of violations that reflect increasing levels of culpability and corresponding civil penalties • Criminal penalties may also apply 23 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Levels of Culpability • No knowledge or with reasonable diligence: – CE/BA did not know and by exercising reasonable diligence would not have known of violation • Reasonable cause: – CE/BA knew, or by exercising reasonable diligence would have known of violation – Has reasonable excuse for noncompliance • Willful neglect: Conscious, intentional failure or reckless indifference to be compliant 24 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 8 2/27/2013 Willful Neglect • OCR will investigate all cases of possible willful neglect • OCR will impose penalties on violations due to willful neglect 25 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties HHS Civil Penalties • No knowledge/reasonable diligence: $100- $50,000 • Reasonable cause: $1,000 - $50,000 • Willful neglect: – Was timely corrected: $10,000 - $50,000 – Was not timely corrected: $50,000 + • Yearly max for same violation: $1,500,000 26 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Factors Considered In Enforcing Penalty • Nature and extent of any violation, including number of individuals affected and duration • Nature and extent of any individual’s resulting physical, financial, or reputational harm, including any hindrance to the individual’s ability to obtain healthcare • History of prior noncompliance • Financial condition of the offending party 27 • Other matters as justice may require HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 9 2/27/2013 State Attorney General Civil Penalties • Up to $100 per violation • Up to $25,000 per calendar year for all violations of an identical provision • Attorneys’ fees • Likely to combine with charges under state law • May not adhere to HHS guidance 28 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Criminal Penalties • Department of Justice (knowingly obtaining or disclosing PHI in violation of HIPAA) – $50,000 and/or up to one year imprisonment – $100,000 and/or up to five years imprisonment if false pretenses – $250,000 and/or up to ten years imprisonment if commercial advantage, personal gain, or malicious harm • Only affirmative defense to CMP if imposed 29 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Other Changes • Greater OCR discretion to proceed directly to penalties without seeking informal resolution • Vicarious liability for business associate agents • Factors impacting CMP calculation 30 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 10 2/27/2013 Who is Liable? • Covered entity liable for acts of agents – Workforce members – Agents who are business associates, regardless of whether BAA in place • Business associate also liable for acts of agents – Workforce members – Agents who are Subcontractors 31 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Who is Liable? • Agents – Subject to Federal common law on agency – Does the covered entity or business associate have authority to control conduct in the course of its performance? – Does the covered entity or business associate have authority to provide instructions or directions? 32 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Enforcement As of End of 2012 33 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 11 2/27/2013 Enforcement: Resolution Agreements • Five Resolution Agreements and Corrective Action Plans Negotiated in 2012 ($4.85 million) • HHS expects continued growth and emphasis on significant cases – remain small proportion of all the cases they look at • Enforcement of compliance with new provisions after September 2013 -- continue to enforce with respect to existing provisions not subject to change 34 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Other Considerations • FTC breach notification and enforcement – Applicable to PHRs • State breach notification requirements – Attorney General/Regulatory Notification – Varied definitions of covered information – Look for exceptions to requirements • Encryption • Current employee 35 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Incident Response Preparedness Checklist Employees trained to report suspected incidents immediately Reporting up the chain to Privacy Office Rapid response team designated in advance Ability to quarantine affected systems and image for analysis Protocol for retracting improper communications Protocol for interviewing individuals involved Assigned responsibility for risk assessment and standard protocol Advance arrangements for notification assistance (e.g., mailing, call center) 36 & credit monitoring HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 12 2/27/2013 Incident Response Checklist Quarantine or image affected systems Interview involved personnel Identify scope of affected information and individuals Perform risk assessment to determine whether data “compromised” Document process and analysis Review state law and other requirements for other responsibilities Initiate notification procedure, if appropriate Initiate corrective action plan and document Violation found? Remediate w/in 30-days or ASAP Train employees on changes 37 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Resources • Final Omnibus Rule – https://www.federalregister.gov/articles/2013/01/25/201301073/modifications-to-the-hipaa-privacy-security-enforcementand-breach-notification-rules-under-the • HHS-OCR HIPAA FAQ Responses – http://www.hhs.gov/ocr/privacy/hipaa/faq/index.html • OCR HIPAA Audit Protocol – http://www.hhs.gov/ocr/privacy/hipaa/enforcement/audit/protocol. html • OCR HIPAA Enforcement Activities & Results – http://www.hhs.gov/ocr/privacy/hipaa/enforcement/index.html 38 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties Questions Stephanie Cason Associate STOEL RIVES LLP Anthony R. Miles Partner STOEL RIVES LLP 900 SW 5th Avenue, Suite 2600 Portland, OR 97204 Direct (503) 294-9868 sacason@stoel.com 600 University Street, Suite 3600 Seattle, WA 98101 Direct: (206) 386-7577 armiles@stoel.com 39 HIPAA Regulations Webinar Series – February 27 Breach Notification and Penalties 13