Natural Resources Canada Departmental Labour-Management Consultation Committee Minutes June 16, 2014, from 1:30 p.m. to 3:30 p.m. 580 Booth Street, Ottawa – Main Boardroom Co-Chairs Serge Dupont, Chair, Deputy Minister, NRCan Vivian Gates, Co-Chair, Labour Relations Advisor, ACFO NRCan Membership Glenn Mason, ADM-CFS Kami Ramcharan, ADM-CMSS and CFO Jay Khosla, ADM-ES Brian Gray, ADM-ESS and Chief Scientist-OCS Frank Des Rosiers, ADM-IETS Marian Campbell Jarvis, ADM-MMS Annette Gibbons, ADM-MPMO Jonathan Massey-Smith, ADM-PAPMS Anil Arora, ADM-SPI Cheri Crosby, CHRO and Director General, HRWMB-CMSS Nathalie Leblanc, Manager, LRVEU-WMHD-HRWMB Holly Flowers Code, Director, HRSS-HRWMB Bargaining Agent Membership Nicholas Pernal, Employment Relations Officer, PIPSC Scott McConaghy, Lead Steward for CMSS, PIPSC Gerly Jean-Baptiste, NRCan Departmental Representative, CAPE Michael Sargent, National President, PSAC-NRU Jean-Yves Lebel, Labour Relations Officer, PSAC-NRU Daryl Hoelke, Executive Assistant, PSAC-UEW Regrets Michael Keenan, Associate Deputy Minister, NRCan Vishnu Jadoonath, NRCan Departmental Representative, ACFO Isabelle Petrin, Labour Relations Officer, CAPE Marie-Claude Chapman, Assistant to the President, PSAC-NRU Todd Panas, National President, PSAC-UEW Daniel Boulet, Business Manager and Financial Secretary, IBEW Paul Cameron, Assistant Business Manager, IBEW Recording Secretary Daniel Daoust, Labour Relations Advisor, LRVEU-WMHD Acronyms and Abbreviations 7NRs ACFO ADM AECL BA CAPE CHRO CFO CFS CMSS DM EE ES ESPS ESS FWBC HR HRSS HRWMB IBEW IETS LMCC LRVEU LWOP MMS MPMO NRCan NRU OCS PAPMS PIPSC PSAC PSPM App SPI TBS THS UEW V&E WDMI WMHD Seven Natural Resources Departments and Agencies Association of Canadian Financial Officers Assistant Deputy Minister Atomic Energy of Canada Limited Bargaining Agent Canadian Association of Professional Employees Chief Human Resources Officer Chief Financial Officer Canadian Forest Service Corporate Management and Services Sector Deputy Minister Employment Equity Energy Sector Task Force on Energy Security, Prosperity and Sustainability Earth Sciences Sector Fitness and Well-being Committee Human Resources Human Resources Services and Systems Human Resources and Workplace Management Branch International Brotherhood of Electrical Workers Innovation and Energy Technology Sector Labour-Management Consultation Committee Labour Relations, Values and Ethics Unit Leave Without Pay Minerals and Metals Sector Major Projects Management Office Natural Resources Canada Natural Resources Union Office of the Chief Scientist Public Affairs and Portfolio Management Sector Professional Institute of the Public Service of Canada Public Service Alliance of Canada Public Service Performance Management Application Science and Policy Integration Treasury Board Secretariat Temporary Help Services Union of Environment Workers Values and Ethics Wellness and Disability Management Initiative Workplace Management and Health Division 2 of 12 Natural Resources Canada Departmental Labour-Management Consultation Committee Minutes June 16, 2014, from 1:30 p.m. to 3:30 p.m. Item Subject 1. Decision / Action Welcome and Approval of Agenda The Deputy Minister (DM) of Natural Resources Canada (NRCan) and the Association of Canadian Financial Officers (ACFO), Chair and Co-Chair for the meeting, welcomed members of the Labour-Management Consultation Committee (LMCC). 2. The Agenda was approved with items 8, 9 and 10 moved at the top of the Agenda. Minutes and Follow-up The Assistant Deputy Minister-Corporate Management and Services Sector (ADM-CMSS) presented the follow-up to the minutes of the December 9, 2013 meeting. Talent Management CMSS will organize a meeting to consult bargaining agents (BAs) on the Guidelines for Review Panels, and seek feedback on the Managers’ Toolkit in January 2014. CMSS will invite BAs to participate in the learning sessions in February and March 2014. CMSS will design a body of metrics that synthesizes key information for presentation at the next LMCC. 3 of 12 A consultation meeting was held on March 17, 2014 to discuss Talent Management and seek BA input on elements of the program, including; Guidelines for Review Panels, Managers’ Toolkit and BA participation to learning sessions. CMSS will be in a position to design a body of metrics that synthesizes key information on Performance Management based on the new Public Service Performance Management application (PSPM App). The metrics are expected next year. Item Subject Decision / Action Workplace Health CMSS will send the Wellness and Disability Management Initiative (WDMI) aggregate cases table to BAs. CMSS sent the WDMI aggregate cases table to BAs with the 2012-13 stats for comparison. Use of Temporary Help Services Use of Temporary Help Services (THS) will be part of the Summer LMCC Agenda only. Completed. Other Business LMCC Terms of Reference (NRCan) The Terms of Reference will be adjusted to include the Chair/Co-Chair schedule, and minor corrections – prior to being circulated for approval before the next meeting. This element will be discussed under Agenda Item 11 – Other Business. The Terms and Reference were reviewed – with minor corrections and adjustments – and the insertion of the Chair/CoChair schedule. The document was circulated before the meeting for review and approval. 8. Employment Equity (Standing Item) The Chief Human Resources Officer (CHRO) and Director General, Human Resources and Workplace Management Branch (HRWMB)-CMSS, provided an update on the representation of Employment Equity (EE) groups in NRCan, based on the latest available statistics. NRCan’s representation levels for all EE groups remain positive overall and exceed workforce availability for each of the groups. She indicated that NRCan’s overall departmental representation of Visible Minorities is 460 (12.1%), a decrease of 25 since March 2013. The representation percentage remains the same as NRCan population also decreased. Although persistent occupational gaps remain (not unique to NRCan), the department notices some exceptions over 4 of 12 Item Subject Decision / Action the last four years, namely; a significant decrease in the Women in SE-RES gap while at the same time a slowly increasing gap for Women in SE-REM, an increase of the Visible Minority population in the EX group, and a decrease of the Persons with Disabilities population in the EX group. NRCan enters the third year of its 2012-2015 EE Action Plan and is advancing a number of other practical initiatives under the Plan. NRCan’s co-Champion for EE, ADM-Public Affairs and Portfolio Management Sector (PAPMS) [the other being the Director General, Geological Survey of Canada, Central and Northern Canada Branch-Earth Sciences Sector (ESS)], stated that the EE Networks were active and well organized (i.e. planning for activities via Business Plans). He stated that they are progressing on their objectives. He mentioned that NRCan is one of few departments providing its networks with financial support. The Networks are currently considering the possibility of consolidating administration services to increase efficiency. The Professional Institute of the Public Service of Canada (PIPSC) inquired about the status of the pilot project within the Canadian Forest Service (CFS) regarding Career Progression in science groups. The ADM-CFS confirmed the initiative was entering its second phase where focus will be on exploring the promotion of Women in Science, especially the possibility of migration of employees in the PC and FO groups towards in the SE-RES group, and promotion within the SE-RES group. The DM indicated that the department will consider the feasibility of applying the approach in NRCan’s other sciencebased sectors. The CHRO and Director General, HRWMBCMSS, indicated that the initiative was socialized with the seven Natural Resources departments and agencies (7NRs). 9. Workplace Health (Standing Item) The CHRO and Director General, HRWMB-CMSS, informed the committee that the NRCan Champion for Physical Fitness and Well-being, ADM-ESS, had established the Fitness and Well-being Committee (FWBC). The FWBC responsible for promoting the fitness and wellbeing of NRCan employees and recommending solutions to enable fitness and well-being at the Booth Street complex. 5 of 12 Item Subject Decision / Action Through WDMI, the department has made significant progress in reducing the number of long-term disability cases. The Workplace Management and Health Division (WMHD) will continue to work with BAs to manage long-term illness and disability cases, and continue to emphasize on employee accommodations and safe return to/remain at work strategies. PIPSC and the Public Service Alliance of Canada-Natural Resources Union (PSAC-NRU) raised concerns regarding the rigid process for managing cases of Leave Without Pay (LWOP) for Reasons of Illness and Injury that near the two-year mark. The CHRO and Director General, HRWMB-CMSS, responded that NRCan’s approach is to remain flexible enough to allow for accommodation to assist in recovery and return to work when there is a good chance that a person will be able to return to work within the foreseeable future. By the same token, the Department must abide by the process established by the Treasury Board Secretariat (TBS). PSAC-NRU inquired on the status of its request that NRCan establish a joint Return-to-Work policy. The proposed approach would allow BAs to intervene early in the leave period of an employee, thus resolving cases more rapidly. The CHRO and Director General, HRWMB-CMSS, indicated that Human Resources (HR) advisors work closely with managers in cases of LWOP for Reasons of Illness and Injury. As early as six months in the process, HR advisors proactively advise management and the employee of the availability of BAs as a resource – noting however, that some employees will prefer not to use this resource. The DM stated that a communication piece setting out the process and a list of available resources (including BAs) should be provided to employees in such situations. In addition, NRCan will meet with BAs to present and provide details on the protocol used. HRMWB will provide the draft a letter with available resources for employees on LWOP to BAs for feedback. HRWMB will organize a meeting with BAs to present and provide details on the protocol used for employees on LWOP. 6 of 12 Item Subject 10. Decision / Action Use of Temporary Help Services (Standing Item) The CHRO and Director General, HRWMB-CMSS, provided information regarding the use of THS by NRCan. NRCan’s use of THS in terms of expenditures had remained fairly steady from 2008 to 2011, but has been significantly declining over the past three years. She indicated that the Energy Sector (ES) was the largest user of THS in 2013-14 with 20 contracts, for a total value of $468K. ESS was the second largest user of THS in 2013-14 with 17 contracts, for a total value of $406K. She reminded the committee that NRCan continues to prudently manage its THS usage through a common, consistent approach the THS Standing Offers/Supply Arrangements across the department. PSAC-NRU indicated there were reports of increased usage of volunteers in some areas, in favour of indeterminate hiring. In particular, concerns were raised regarding one instance in the Minerals and Metals Sector (MMS) Library in Hamilton, ON. 4. Talent Management The ADM-MMS, Chair of the Human Resources Renewal Committee, provided an overview of the committee’s priorities. She indicated that NRCan was focussing on learning and leadership development, as well as providing support to employees and managers in this period of transition with regards to Talent Management. Particular attention will also be given to succession planning. In addition, she strongly encouraged the committee to remind employees of the importance of participating in the upcoming Public Service Employee Survey. It not only serves as a benchmark to assess progress, but also provides current feedback on the state of various workplace elements for management consideration. The ADM-CMSS and CFO provided an overview of the NRCan Performance Management Program. She indicated that the newly approved Guidelines for Review Panels are an integral part of the department’s approach to meeting its obligations under the Directive on Performance Management. In addition, she shared that the recently held sessions on the implementation of the Directive went very well. Both employees and managers 7 of 12 The ADM-MMS will investigate the situation regarding usage of volunteers and ensure proper follow-up with PSAC-NRU. Item Subject Decision / Action appreciated the information on the Directive including the common tools and processes employees will use across the public service. NRCan also reports a very high percentage of managers engaging employees in conversations at mid-year on career aspirations and learning and competency development. NRCan will continue to focus on aligning its program with the requirements of the Directive and in particular, the oversight of the Performance Management Program for employees focusing on both quantitative and qualitative results. Since learning is integral to fostering a performance culture, as we strengthen performance management, NRCan will continue to provide employees with opportunities to enhance their skills and competencies, through learning plans and on-the-job learning activities such as Mentoring, Micro-Assignments and Jobshadowing. The Canadian Association of Professional Employees (CAPE) shared that some members and their managers encounter challenges in completing the TBS PSPM App – especially regarding the use the “SMART” criteria for developing work objectives and their corresponding performance indicators. PIPSC, PSAC-NRU and PSAC-Union of Environment Workers (UEW) indicated that some members have concerns regarding the manner in which the Directive on Performance Management will be used. In particular, there is apprehension that the Directive may be applied to negatively impact employees. The DM indicated that work objectives should be developed through discussion and consultation between an employee and his or her manager. The PSPM App is structured to foster such exchanges – a critical part of the process. He shared with the committee a recent statement from the President of the Treasury Board at the Association of Professional Executives of the Public Service of Canada (APEX), indicating that “we need to recognize our good and great performers who make up the vast majority of our workforce.” Nonetheless, the conversation is critical, and we must recognize that in some cases, improvement in performance will be warranted. The CHRO and Director General, HRWMB-CMSS, added that NRCan has a robust learning program for managers, which includes support from a strong Labour Relations team and the 8 of 12 Item Subject Decision / Action Informal Conflict Resolution Office. In addition, HR advisors have taken training to further ensure they may provide labour relations advice to management. The manager, Labour Relations, Values and Ethics (LRVEU), reiterated the importance of keeping the lines of communications open between BAs and the Labour Relations team in an effort to ensure a timely response to issues being raised. 5. Values and Ethics – Update The ADM-CMSS and CFO provided an update on NRCan’s Values and Ethics (V&E) Program. In particular, she reminded the committee of the June 2013 approval of the NRCan Employee Confidential Report (ECR). Since the ECR is new and more comprehensive than the form previously used, and since it is also a learning tool, the DM has directed that every employee should complete the ECR in this initial phase. NRCan has adopted a staged roll-out, from Sector to Sector. To date, the roll-out has been completed in Science and Policy Integration (SPI), Major Projects Management Office (MPMO), Innovation and Energy Technology Sector (IETS) and Office of the Chief Scientist (OCS), most of CFS – and is now being rolled-out within MMS. With the engagement of senior management, the V&E Advisory Committee and the V&E Ambassadors Network, V&E Advisors provide face-to-face training in the National Capital Region and regional offices. The roll-out sequence will continue in the Fall. She indicated that the electronic-version of the ECR is now expected in the Fall at which point it will be piloted within CMSS. HRWMB continues to collaborate with the OCS to develop a guidance tool regarding “Adjunct Professorship” in the context of the federal public service, and what types of conflict of interest risks are associated with collaborative agreements between NRCan and other scientific bodies (e.g. industry, academia, etc.). PIPSC signaled its interest in the “Adjunct Professorship” guidance tool and inquired on the possibility to be included in the development process. The ADM-CMSS and CFO agreed. 9 of 12 HRWMB will consult PIPSC on the development process for the “Adjunct Professorship” guidance tool. Item Subject 6. Decision / Action Transformation and Renewal / Blueprint 2020 The DM indicated that Blueprint 2020 engagement is ongoing, across the Public Service and the Department. The Clerk has outlined next steps in his Destination 2020 report, which was released May 12, 2014. The Department’s engagement process has resulted in NRCan’s Blueprint 2020 Action Plan – which was “drafted in the open”. Numerous concrete steps have been taken in response to what was heard; pilots and transformations are already underway. To support ongoing employee engagement and the advancement of innovative practices, NRCan has created an Innovation Hub, offering workshops for employees on new ways of working and collaborating with sectors on Blueprint 2020 projects. The DM shared that he, and the Associate DM, had been travelling across Canada over the past month to deliver town halls on NRCan’s transformation agenda and Blueprint 2020. They have exchanged directly with employees and heard their views on key challenges – to which they will respond. For example, feedback was provided on insufficient bandwidth, science platforms and tools, regional engagement with Headquarters, the administrative burden, and succession planning for scientists. In addition, the DM reminded the committee that the freeze on overall federal operating budget remains, which will continue to restrain hiring and create various pressures on the department. The Executive Committee is reviewing and monitoring the state of affairs and the options to manage the budgetary pressures. The use of Workforce Adjustment will only be a last resort. Over the next months, NRCan will explore the feasibility of reconciling the Staffing Plans and the pressures in certain areas. The DM indicated that a blog post, open to all employees, will address these elements. The blog will be shared with BAs prior to posting – expected at the end of June. 7. Building Services Contracted – Pacific Forestry Centre PSAC-UEW indicated that members working in regional offices had raised concerns regarding possible Workforce Adjustment due to the eventual contracting out of building maintenance. In addition, employees were concerned by the level of services that 10 of 12 HRWMB will provide BAs the DM blog post regarding budgetary pressures prior to posting. Item Subject Decision / Action could be offered by an external party. The ADM-CMSS and CFO shared that Public Works and Government Services Canada is renewing its contractual arrangements in its leased buildings across Canada for building maintenance services. These new arrangements will be available to other departments in the regions, such as NRCan. At this point in time, NRCan is exploring options and will ensure to communicate openly and promptly with employees if decisions are made to leverage these arrangements in the regions. In addition, the ADM-CFS indicated that the Sector was also seeking to maximize the usage of its space and to explore options to do this. For example, a group of ESS may join the Northern Forestry Centre in Edmonton, AB in order to further reduce NRCan’s footprint and to maximize the use of spaces. 11. Other Business Other - LMCC Terms of Reference The manager, LRVEU, invited BAs to send comments to her attention, after which the Terms of Reference would be circulated for approval. PSAC-NRU requested to receive a “Track Changes” version of the proposed document. Other – Champion for Occupational Health and Safety PSAC-NRU indicated that NRCan has many champions which is beneficial. He inquired on the possibility of identifying a Champion for Occupational Health and Safety (OHS). The DM indicated that NRCan would consider this proposal. Next Meeting The next LMCC is scheduled for December 2014, and will be Chaired by PSAC-NRU. 11 of 12 LRVEU will send the “Track Changes” version of the Terms of Reference to BAs, for comments/ approval. Item Subject Decision / Action The DM thanked the members for their participation. Meeting was adjourned at 3:10 p.m. Kami Ramcharan for Serge P. Dupont Chair Vivian Gates Co-Chair 12 of 12