AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 About the AHIA Conference The theme of this year’s conference is: Come on Down to Georgia with Healthcare Audit on Your Mind. The Association of Healthcare Internal Auditor’s (AHIA) 35th Annual Conference offers a programmatic balance of foundational knowledge and topics that will help healthcare internal auditors prepare for the unprecedented changes evolving in the current environment of reform. The conference offers six educational tracks to choose from, so that you are able to capture the information most relevant to you. 77 sessions, featuring over 90 presenters, will provide attendees with up to 30 CPEs. AHIA is the only professional, specialized association for healthcare internal auditors. Our attendees generally come from large hospitals, large physician group practices, academic medical centers and health systems and plans from across the nation. As we know all too well, navigating your way through the healthcare industry in an era of convergence and reform and change can be daunting. If you are not paying attention, you could be left behind, or worse, left out! The AHIA Annual Conference offers healthcare internal auditing professionals the opportunity to update their knowledge base, stimulate ongoing professional growth and development and network with colleagues who share your challenges and concerns. Expect the AHIA 2016 Annual Conference in Atlanta to be fun-filled, packed with information and "take-aways" for immediate application, and rich with many opportunities to network, make new friends and share your knowledge. The 2016 Planning Committee has been working since December 2015 to develop a program that will be interesting and addresses relevant topics facing each of us in our daily challenges. We have listened to our members’ feedback and these comments are a driving factor in the development of this year’s program. Special thanks to our dedicated committee members, without their hard work and tireless efforts, this conference would not be possible: Debi Weatherford, Committee Chair Mary Jane Schroeder, Board Liaison Victor Blanchard, Revenue Cycle/Health Plan Track Leader Alicia Capps, New Auditor/Auditor Toolkit Track Leader Todd Havens, Advanced Topics Track Leader Linda McKee, Revenue Cycle/Health Plan Track Leader Debra Muscio, Compliance Track Leader Susan Thomas, Clinical Quality/Specialty Track Leader Jackye Thompson, Local Arrangements/Social Events Jonathan West, IT Track Leader Continuing Professional Education Credits AHIA is registered with the National Association of State Boards of Accountancy as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville TN, 37219-2417; 615.880.4200; www.learningmarket.org. In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour. National Registry of CPE Sponsors ID Number 103386. Compliance Certification Board 1 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 This education activity has been submitted to the Compliance Certification Board (CCB)® and is currently pending their review for approval of CCB CEUs. AHIA Conference Tracks The AHIA Annual Conference features six educational tracks to pick and choose from, in order to capture the information, skills and resources most relevant to you. AUDITOR’S TOOL KIT/NEW AUDITOR (TRACK A): The Auditor’s Toolkit/New Auditor track will supplement the "auditor's toolkit" with fundamental audits from a healthcare perspective. SPECIALTY/CLINICAL QUALITY (TRACK B): The Specialty/Clinical Quality track includes topics that impact healthcare organizations exclusively. Healthcare reform legislation has increased the number of issues which hospital executives are addressing resulting in an increased focus on clinical quality. This track will help healthcare professionals better understand those issues so they can help guide their organizations in these challenging times. COMPLIANCE (TRACK C): The Compliance track sessions focus on increasing the healthcare auditor's understanding of compliance risk areas. Healthcare audit professionals will improve their skills in developing risk based compliance audit plans, evaluating key compliance risk areas, and identifying control improvements. INFORMATION TECHNOLOGY (TRACK D): The Information Technology track is designed to meet the needs of both the IT specialty auditors and general auditors with responsibilities for IT audit service. The track covers IT hot topics in the healthcare industry by offering technical sessions providing information on IT specific risks and controls as well as sessions on broader IT topics that will increase understanding for healthcare professionals. ADVANCED TOPICS (TRACK E): The Advanced Topics track will provide experienced internal audit practitioners’ ideas on how to lead their organizations in the healthcare reform environment, keep ahead of emerging risks, enhance governance, integrate technology, develop talent and enhance the perceived value of the internal audit and compliance functions with leadership and the board of directors. REVENUE CYCLE/HEALTH PLAN (TRACK F): The Revenue Cycle / Health Plan track includes both Revenue Cycle and Health Plan-specific topics of interest that will benefit every internal audit professional's understanding of key business and process cycles. Volunteer as an AHIA Conference Session Moderator Volunteering to be an AHIA session moderator is a great way to network with your peers and further support the organization. Session moderators serve a valuable purpose by welcoming the audience and presenter(s), introducing the speaker(s), providing CPE sign-in instructions and reporting technical difficulties to the registration desk. A moderator can influence the energy in the room in how he or she introduces the speaker and the topic, welcomes the audience warmly, answers questions that may arise and makes sure the session starts smoothly and ends on time. If you would like to be a session moderator for the 2016 Conference, please call (888) 275-2442, ext. 6115 or email jsalas@kellencompany.com. 2 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Conference Registration Fees PLEASE NOTE: The Early Registration deadline is Monday, August 1, 2016. No exceptions will be made. We encourage you to register before August 1 to ensure the best value. Before After Full Meeting August 1 August 1 AHIA Individual Members $895 $1,145 HCCA/ACUA Members/NEHIA Educational Conference Attendees $895 $1,145 Non-member $1,145 $1,345 2-4 AHIA Members $855 $1,055 2-4 Non-members $1,105 $1,305 5 or more AHIA Members $820 $1020 5 or more Non-members $1,070 $1,270 Member $425 $425 Non-member $510 $510 $99 $199 $99 $99 $349 $0 $199 $299 $199 $199 $449 $100 Group Discounts *Two or more registrants from the same organization will each receive a discount off of the full meeting fees. All registration forms must be submitted at the same time. One-Day Rates PreConference Workshops AHIA EHR Auditor User Group Workshop – Epic Focus Auditing the Risk and Control Culture (IIA) Information Governance (IG) - Successful IG Program Audits Data Analysis Techniques in Healthcare Advanced ACL Concepts: Functions & Scripts (full-day, lunch included) Toastmasters: Presentation Skills CAE/Audit Roundtables: INVITE ONLY* CAE Roundtable with Deloitte LLP CAE Roundtable with Protiviti CAE Roundtable with Moss Adams IT Auditor Roundtable with Eminere Audit Director/Manager Roundtable *To request an invitation, please complete attached form or email: mcunningham@kellencompany.com . Roundtables are limited to 20 individuals. Lunch is included. Roundtable attendance is complimentary. 3 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 How to Register Register online with a credit card at www.ahia.org. Confirmations will be sent by email. Fax the registration form to 720-881-6101 with payment. Mail the registration form and payment to: AHIA, 10200 W 44th Ave, Suite 304, Wheat Ridge, CO 80033 Cancellations received in writing by August 1, 2016 will be issued a refund less a $50 cancellation fee. NO REFUNDS FOR CANCELLATIONS AFTER August 1, 2016. AHIA reserves the right to cancel any event due to insufficient registration or any unforeseen circumstances. In the unlikely event of cancellation, AHIA is not responsible for any costs, damages, or other expenses of any kind, including, without limitation, transportation and/or hotel costs incurred by registrant. Speakers are subject to change without notice. Schedule by Day Sunday, September 11, 2016 7:00 am – 5:30 pm Registration PRECONFERENCE WORKSHOPS 8:00 am – 12:00 pm EHR Auditor User Group Workshop – Epic Focus TICKETED EVENT - $99 early/$199 after August 1, 2016– Limited to 50 individuals Developing a robust and effective compliance program is dependent upon many factors. The most significant road block in many organizations is the ability to conduct an efficient and effective risk assessment that lends itself to a manageable set of action items. Utilizing data analytics to perform risk assessments and audit entire patient populations can propel a compliance program to the desired level of operational effectiveness without adding significant human resources. With shrinking budgets and increasing amount of regulatory scrutiny and subsequent vast number of compliance target areas, organizations can’t afford not to expand their data analytic utilization. Implementing robust data analytics will give you the ability to identify and segment both compliance risk and revenue opportunities as well as ensure organizational effectiveness that would otherwise be impossible to achieve. Presented by: Brad Karn, Dieu Tran and Milissa Smith, Mercy Health Prerequisite: Must currently be an Epic user with knowledge of the systems and/or have completed some system audits. Field of Study: Specialized Knowledge and Applications Level: All CPE: 4 8:00 am – 12:00 pm Auditing the Risk and Control Culture Workshop presented by the IIA TICKETED EVENT - $199 early/$299 after August 1, 2016 – Limited to 50 individuals The increasing attention to and need for auditing culture requires an understanding of effective strategies and practical considerations for internal audit. This session gives participants a solid understanding of the challenges involved in auditing culture. They will take away proven evaluation tools and techniques for assessing culture, examples of audit reports addressing cultural issues, and techniques for gaining support from leadership. This course is designed for CAEs, internal audit managers, supervisors and experienced auditors who want to develop or enhance their audit strategy as it relates to organizational culture. Presented By: Jim Roth, Ph.D., CIA, CCSA, CRMA, President, AuditTrends, LLC Prerequisite: None Field of Study: Specialized Knowledge and Applications Level: All CPE: 4 4 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 8:00 am – 12:00 pm Information Governance (IG) - Successful IG Program Audits TICKETED EVENT - $99 early/$199 after August 1, 2016 – Limited to 50 individuals Information is a strategic asset that requires oversight in order to effectively use it for organizational decision-making, performance improvement, cost management, security posture, compliance, and risk mitigation. Healthcare organizations have begun their journey in creating of enterprise-wide Information Governance (IG) programs. Due to large investment in new IT infrastructure/data warehouses solution and business operation, the need to implement an effective and efficient information governance program is critical for operational efficiency, risk management and compliance. This session will cover key aspects of information governance, key audit issues, common audit areas and tools/work programs available. We will use the AHIMA information governance framework and tools but also other tools and frameworks available. Join us for this workshop that covers best practices, tips, and tricks for successful audits of IG programs. Presented By: Johan Lidros, CISA, CISM, CGEIT, CRISC, HITRUST CCSFP, ITIL-F, CPA, CIA, CISA, ACDA Prerequisite: None Field of Study: Specialized Knowledge and Applications Level: All CPE: 4 8:00 am – 12:00 pm Data Analysis Techniques in Healthcare TICKETED EVENT - $99 early/$199 after August 1, 2016 – Limited to 50 individuals This session will focus on demonstrating data analysis techniques using IDEA for healthcare related entities and projects. Participants will learn the following: Identify financial misstatements such as revenue cut-off issues based on date of service; analyze concentration of payers, procedures, and patients; analyze subsequent cash receipts compared to year end accounts receivable figures; calculate key performance indicators (ex: processing time and days in AR and drill down approaches for hospitals and physician groups). Prerequisite: You must have IDEA Version 9 or IDEA 10 software installed and have a laptop computer to bring to the training. If needed, a demonstration copy of the software can be provided. Field of Study: Specialized Knowledge and Applications Level: All CPE: 4 8:00 am – 5:00 pm Advanced ACL Concepts: Functions & Scripts TICKETED EVENT - $349 (lunch included)/$449 after August 1, 2016 This is an interactive and hands on session designed to give the participants an overview of how to use the different ACL functions and how to design and troubleshoot ACL scripts. During the session, participants will be given an overview of how to write more powerful ACL expressions (both filters and computed fields) using the different ACL functions. Approximately 10 -20 functions will be covered during the class, including some of the more complex Functions such as RECOFFSET( ) and REVERSE( ). The session will learn the different approaches/methods that the ACL software offers for building basic to more advanced script. Specific best practices for writing and building scripts will be discussed. The appropriate use and rules of ACL command syntax in ACL scripts will also be covered during the session. Participants will learn how to troubleshoot scripts and how to debug scripts for potential syntax errors. The session will also cover how to build more powerful, interactive scripts through the use of dialogue boxes in scripts and also through the use of variable substitution. Participants will learn about the advanced scripting commands such as the GROUP command, the LOOP command, the ASSIGN command and the NOTIFY command. The session will also cover how a master script can be designed and built to run other scripts in the ACL project. The session will also focus on what specific healthcare related audits and test areas will be ideal candidates for possible ACL scripts. Presented By: Michael P. Keiffer, CPA, CIA, CISA, ACDA Prerequisite: Participants need to bring a laptop computer and have access to the most recent version of ACL Field of Study: Specialized Knowledge and Applications Level: All CPE: 8 5 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 1:00 pm – 3:00 pm Toastmasters: Presentation Skills TICKETED EVENT - $0/$100 after August 1, 2016 Are you ready to take your presentation skills to the next level? During this inspiring workshop you will learn ways to overcome the fear of public speaking, tactics to get your point across, and techniques to deliver presentations with finesse! Toastmasters International, a world leader in communication and leadership development, and AHIA will offer this workshop at no charge if you register before August 1. Presented by: Netania Walker, Program Quality Director, Toast Masters International Field of Study: Professional Development Level: All CPE: 2 Schedule by Day Sunday, September 11, 2016 PRECONFERENCE ROUNDTABLES CAE/Audit Roundtables are intended for the senior-most leaders of organizations internal audit function and/or specialized members of the audit team. The roundtable format provides the opportunity to discuss common issues, share ideas and best practices and network with peers. The agenda and content is based upon the issues and topics submitted by the attendees in advance of the meeting. Continuing professional education (CPE) credit is provided. See attached to request an invite.* All Roundtables will be held from 1:00 pm to 5:30 pm. Lunch is served at 12:30 pm. ATTENDANCE IS COMPLIMENTARY. CAE Roundtable attendance is restricted to the CAE or the equivalent position. Other Roundtable attendance is restricted to those who have significant responsibility for audits, and/or those with IT auditing responsibilities. If you or someone on your staff would benefit from one of these experiences, we encourage you to join us. After you receive confirmation of attendance, you will be required to complete an agenda poll to inform us on preferred discussion topics. At that time, you will be assigned a roundtable that best suits your needs as follows: Chief Audit Executive Roundtable SPONSORED BY Deloitte LLP Chief Audit Executive Roundtable SPONSORED BY Protiviti Chief Audit Executive Roundtable SPONSORED BY Moss Adams Audit Director/Manager Roundtable IT Auditor Roundtable SPONSORED BY Eminere Group LLC Monday, September 12, 2016 7:00 am – 6:00 pm Registration 7:00 am – 8:00 am Breakfast with New Members (by invitation only) 7:00 am – 8:00 am General Attendee Continental Breakfast 7:00 am – 8:00 am BL1: Early-bird Breakfast Session Third Party Risk Management – Beyond the Business Associate Agreement Providers and other healthcare organization are very familiar with the Business Associate Agreement required since the inception of HIPAA for business partners who may have access to or process PHI. However, this agreement only addresses one very small aspect of third party risk. 6 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 There is a large universe of third party risks that need to be considered to help ensure your organization is informed of potential exposure. These risks include third party performance against established service levels, compliance with contractual terms, laws and regulations, ongoing viability of key suppliers, and broader information security risks beyond unauthorized access to or disclosure of PHI, to name a few. During this session, we will provide an overview of the third party management lifecycle, the prevailing third party risks facing most organizations, the tenants of an effective third party risk management program, and the role Internal Audit should play in third party risk management. Presented by: Adam Ross, Grant Thornton LLP Level: ALL Field of Study: Business Management and Organization CPE: 1 7:00 am – 7:00 pm Exhibit Hall Open (booths do not need to be staffed during sessions) 8:00 am – 9:30 am Welcome, Opening Remarks and Keynote Presentation Mastering the Art of Communication: A Seminar for Professionals Your success as a healthcare internal auditor depends on more than just your technical proficiency. It depends on your ability to master the art of communication – to speak persuasively with confidence and conviction. This seminar will help you develop the tools necessary to do that. Whether you are making a formal presentation to your Company’s Board or having an informal meeting with your team, this program will help you: 1) project confidence and credibility; 2) speak with greater persuasive impact; 3) speak clearly and efficiently; 4) shrink and simplify complex issues; 5) establish rapport with management, audit committee members and colleagues; 6) develop persuasive body language that enhances the spoken message. Presented by: Lane Bowes Level: ALL Field of Study: Professional Development CPE: 1 9:30 am – 10:00 am Mid-Morning Networking Break in Exhibit Hall (Refreshments provided) 10:00 am – 11:40 am BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance Information Technology Advanced Topics Revenue Cycle/ Health Plan A1 From Newbie to Trusted Advisor - Soft Skills for the Internal Auditor Presented By: B1 Auditing the Controlled Substance Waste Stream Presented By: C1 The 60-Day Rule: Reporting and Returning Overpayments Presented By: E1 Auditing Physical Security Controls Presented By: Kimberly New, Diversion Specialists Level: All CPE: 2 Debra Muscio, Community Medical Centers and Lloyd Bookman, Hooper Lundy & Bookman Inc. Level: All CPE: 2 D1 Computer Security Incident Response: What an Auditor Should Know Presented By: F1 Comparison of Revenue Cycle from Providers to Health Plans: Similarities, Differences and How to Audit Each Presented By: Lisa Dalrymple and Vaughn Gritton, UF Health Audit Services Level: Introductory CPE: 2 Rob Gentile, Christiana Care Health System Level: All CPE: 2 Tom Tharp, Baylor Scott and White Healthcare and Barry Mathis, H.I.S. Professionals, LLC Level: All CPE: 2 Victor Blanchard, Grant Thornton and Mary Jane Schroeder, Main Line Health Level: All CPE: 2 11:40 am – 1:10 pm Conference Attendee Luncheon 11:50 am – 1:00 pm Lunch and Learn Sponsored by Protiviti 2016 Healthcare Internal Audit Capabilities and Needs Survey Results Presented by Susan Haseley, CIA, CISA, PMP, Six Sigma Green Belt Member of the Internal Auditors Association (IIA), Information Systems Audit and Control Association (lSACA), and the Association of Healthcare Internal Auditors (AHIA), AHIP, HFMA, HCCA Level: Professional CPE: 1 7 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 11:50 am – 1:00 pm Lunch and Learn Presented by Clearwater Compliance What Auditors Must Know About Risk Analysis Presented by: Bob Chaput, Clearwater Compliance. Level: All CPE: 1 11:50 am – 1:00 pm Lunch and Learn Sponsored by PwC Internal Audit and Compliance: Addressing clinical and patient safety risks within Electronic Health Records (EHR) using the discipline and rigor applied to the financial and regulatory processes Presented by: Don Fitzgerald, BJC HealthCare; Sally Terrace, BJC HealthCare; Bhaskar Mukhopadhyay, PwC; Cory McClellan, PwC Level: Professsional CPE: 1 1:10 pm – 2:00 pm Special EHR Session Presented by PwC Don't Let Your EHR Put Your Organization in the ER Presented by: Jerod Holloway, Director, Risk Assurance, PwC; Jack Flaherty, Director, Risk Assurance, PwC. CPE: 1 Monday, September 12, 2016 1:10 pm – 2:00 pm BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance Information Technology Advanced Topics Revenue Cycle/ Health Plan A2 A Guide to Auditing Physician Clinics Presented By: B2 Internal Audit's Role in Clinical, Quality & Specialty Compliance Programs Presented By: C2 Medical Necessity and the TwoMidnight Rule Overview Presented By: D2 Spear Phishing and other Social Media Threats Presented By: E2 Healthcare Delivery Innovations: Opportunities and Obstacles Presented By: F2 The Shifting of Risks from Payor to Provider: An Audit Perspective Presented By: Glenn Reed, King Spaulding Level: All CPE: 1 Bryon Neaman, Bon Secours Level: All CPE: 1 Mary Anderson, Providence Health & Services Level: All CPE: 1 Laura SakCastellano, Advocate Health Level: All CPE: 1 Jeannie Kelly, Pinnacle Enterprise Risk Consulting Services Level: Professional CPE: 1 Michael Lisenby, Rausch Advisory Services LLC Level: All CPE: 1 2:10 pm – 3:00 pm BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance Information Technology Advanced Topics Health Plan A3 Aerodynamic Leadership: Discovering Your Leadership Shape Presented By: B3 Infusion Confusion – Learning to Code Complex Infusions Presented By: C3 The Top Three Things a Hacker DOESN'T Want You to Know… Presented By: D3 Traditional and NON-Traditional IT Audits of Today Presented By: E3 Research/Clinical Trial Audits Presented By: F3 Health Plan Auditing – Where To Begin? Presented By: Toby Edwards, Lake Wales Medical Center Level: All CPE: 1 Kelly Loya, Pinnacle Healthcare Consulting Level: Introductory CPE: 1 Glenn Wilson, Deloitte & Touche, LLP and Debra Muscio, Community Medical Centers Level: All CPE: 1 Robert Malarkey, CHAN Healthcare Level: All CPE: 1 Kelly Willenberg, Kelly Willenberg, LLC Level: All CPE: 1 Greg Newton, Intermountain Healthcare Level: Introductory CPE: 1 3:00 pm – 3:30 pm Mid-Afternoon Networking Break in the Exhibit Hall (Refreshments provided) 8 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 3:30 pm – 5:10 pm BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A4 Root Cause Analysis and the Audit Life Cycle Presented By: B4 Healthcare Value Transformation: The Shift From Volume to Value Presented By: C4 Developing & Implementing a 340B Program Compliance Audit Plan Presented By: Derek Butler, Grant Thornton LLP Level: All CPE: 2 Aaron Elias, PYA Level: All CPE: 2 Debra Muscio, Community Medical Centers; Gabriela Merino and Anthony Lesser, Deloitte & Touche, LLP Level: All CPE: 2 Information Technology Advanced Topics Revenue Cycle/ Health Plan D4 E4 Identifying the Audit Universe – Find It, Document It, Use it Presented By: F4 Draining the Swamp: Revenue Cycle Challenges, Risks, and Data Analytics Presented By: Shifting to the Cloud: Understanding IT Investment Management Beyond Your Data Center Walls Presented By: Jennifer McGill and Katherine Fore, Carolinas Healthcare System Mark Ruppert, Cedars-Sinai Health System Level: All CPE: 2 Ginger Manwell, Cleveland Clinic Level: All CPE: 2 Level: All CPE: 2 Monday, September 12, 2016 5:10 pm – 7:15 pm Welcome Reception, Sponsored by Protiviti Come on Down to the Welcome Reception… with Food, Fun and Music on Your Mind! The Welcome Reception is just our way of saying “THANK YOU!” This informal gathering, held in the Exhibit Hall, is an excellent opportunity to network and socialize in a relaxed, casual and enjoyable atmosphere. We are excited about the fantastic conference ahead and would love to catch up with all our members and friends in attendance. The Welcome Reception is included as part of your conference registration, and there’s no ticket necessary! Enjoy southern-themed appetizers, beer, wine and other beverages and mingle with attendees. Every attendee will receive one complimentary drink ticket, thanks to our friends from Protiviti! Special Treat! Enjoy the musical stylings of Kayla Taylor JAZZ! This metro-Atlanta native is a home grown southern gal who, when it comes to torch songs and jazz standards, can sing with the best and surpass them. SPONSORED BY: 9 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Tuesday, September 13, 2016 6:00 am – 7:00 am AHIA 5k Fun Run/Walk SPONSORED BY GRANT THORNTON LLP All participants will receive a T-shirt. Coffee and water will be served. 7:00 am – 6:00 pm Registration 7:00 am – 8:00 am General Attendee Continental Breakfast 7:00 am – 6:00 pm Exhibit Hall Open Tuesday, September 13, 2016 8:00 am – 9:30 am Awards/Volunteer Recognition Presentation and Keynote Presentation: Thoughts For Today’s Professional Healthcare Auditors In this two part session, Mike Joyce will expand on his theme as the immediate Past Chair of the IIA’s North American Board on the ways that internal auditors are uniquely positioned to “Make Their Mark” in today’s fast paced environment. Karen Brady will then highlight specific current risks and challenges for today’s healthcare auditors and offer some practical suggestions on responding to these challenges. This discussion will include “cutting edge” concepts for dealing with the constantly evolving healthcare model as well as universal risks to all industries (as identified in various surveys including the IIA’s Pulse of the Profession). Presented by: Michael Joyce, Blue Cross/Blue Shield and Karen Brady, Baptist Health. Level: ALL Field of Study: Auditing CPE: 1 9:30 am – 10:00 am Mid-Morning Networking Break in the Exhibit Hall (Refreshments provided) 10:00 am – 11:40 am BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A5 A Method(ology) to the Madness Presented By: B5 GOOD CLINICAL PRACTICE Audits – The Steps to Success Presented By: C5 The Great Internal AuditCompliance Mystery Presented By: Kelly Willenberg, Kelly Willenberg LLC Level: All CPE: 2 Kristen Taylor and Kelly Loya, Pinnacle Enterprise Risk Consulting Services, LLC Level: All CPE: 2 Jason Haworth, UnitedHealthcare and Heather Klingele, Group Health Cooperative Level: All CPE: 2 Information Technology Advanced Topics Revenue Cycle/ Health Plan D5 E5 The "That's so BOSS" Healthcare CAE and Internal Audit Department! Presented By: F5 Enhancing Revenue Cycle Auditing with Data Analytics Presented By: Big Data – Information Governance: Big Challenges, Bigger Opportunities Presented By: Wallace Jimson, Bryan Smith, Paul Douglas, Postlethwaite & Netterville Level: All CPE: 2 Ronald Sparks, SCL Health Level: All CPE: 2 Kathy Langley and Tom Stec, CHAN Healthcare Level: All CPE: 2 11:40 am – 1:10 pm Conference Attendee Luncheon 11:50 am – 1:00 pm Lunch and Learn Sponsored by PwC Data Analytics: A Payer's Perspective on Integrating Analytics Into the Internal Audit Life Cycle Presented by: Ryan Hayden, Principal, Advanced Risk and Compliance Analytics Solutions, PwC; Senthilkumar Jayachandran, PwC; Chris Dawes, Sr. Director, Internal Audit, WellCare Health Plans, Inc. CPE: 1 10 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 11:50 am – 1:10 pm Lunch and Learn Sponsored by AHIA: 2016 AHIA/LSU Healthcare Internal Auditing Salary and Trends Survey CPE: 1 Tuesday, September 13, 2016 1:10 pm – 2:00 pm BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A6 Navigating Barriers to Accounts Payable Efficiency and Effectiveness Presented By: B6 Tackling a Pharmacy Benefits Manager (PBM) Contract Audit Presented By: C6 The Story That Never Gets Old: OCR, Preparing for Them through Readiness Assessments and What Lies Ahead Presented By: John Weiss, The Audit Group and Hank Adkison, Piedmont Healthcare Level: Introductory CPE: 1 John Byrd and Lisa Coggins, UF Health Level: Introductory CPE: 1 Paul Belton and John Lefter, Sharp HealthCare Level: All CPE: 1 Information Technology Advanced Topics Revenue Cycle/ Health Plan D6 E6 Assessing and Auditing for Disproportionate Risk in Healthcare Presented By: F6 Considering Risks in Audits, a Practical Guide for Revenue Cycle Top Healthcare Risks: How Information Technologies and Controls Can help Mitigate Organizational Compliance Risks Presented By: Jack Flaherty and Chris Schroeder, PricewaterhouseCoopers LLP Level: All CPE: 1 Marc Schulman, Ernst & Young LLP Level: All CPE: 1 Auditors Presented By: Connie Glover, HCA Level: Introductory CPE: 1 2:10 pm – 3:00 pm BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A7 Forget the ABCs...The Seven Ps of Conducting an Effective and Meaningful Risk Assessment Presented By: B7 Third-Party Suppliers: Are Your Controls Effective? Presented By: C7 Medical Device Credit Audits: These Aren’t Your Ordinary Devices! Presented By: Michael Cronin and Ryan Pollock, Deloitte & Touche LLP Level: Introductory CPE: 1 Jackie McGuinn, GHX Level: All CPE: 1 Erin Rydell, Carolinas HealthCare System Level: All CPE: 1 Information Technology Advanced Topics Revenue Cycle/ Health Plan D7 E7 Clawing Back Construction Project Overcharges Presented By: F7 Medicare Bad Debts: The Good, The Bad and The Ugly Presented By: Dale Shultz, Baylor Scott & White Health Level: All CPE: 1 James Watson, Carolinas HealthCare System Level: Introductory CPE: 1 Medical Devices – Protecting Lives through Lifecycle Management Presented By: Brad Coulter, HCA Level: All CPE: 1 3:00 pm – 3:50 pm Mid-Afternoon Networking Break (Refreshments provided) and Announcement of Prize Drawing Winners in Exhibit Hall You must be present to win! Visit each exhibitor with the special card you will receive at check-in, collect all exhibitor signatures and return your card as specified and be registered to win a $500 American Express Gift Card. 11 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Tuesday, September 13, 2016 3:30 pm – 5:10 pm BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A8 Let’s Get Comfortable with Healthcare Auditing Presented By: B8 Conditions of ParticipationTransplant Compliance Presented By: Sherry McLendon, WellStar Health System Level: Introductory CPE: 2 Susan Spafford, Mayo Clinic; Kathy Schwab, Mayo Clinic Level: All CPE: 2 C8 Clinically Integrated Networks – Connecting the Compliance Dots Presented By: Mark Neu, University of California San Diego Health Level: All CPE: 2 Information Technology Advanced Topics Revenue Cycle/ Health Plan D8 E8 Containing the Hazards of Hazardous Waste Presented By: F8 Keeping Pace with PACE Programs Presented By: Effective Data Analysis Techniques Presented By: Michael Keiffer, Michael P. Keiffer, CPS, PC Level: All CPE: 2 Gary Burnett and Linda Sartore McClain, Deaconess Health System, Inc. Level: All CPE: 2 Amy Gendron, April Royster and Cathy Niland, Trinity Health Level: All CPE: 2 5:20 pm – 6:20 pm AHIA Annual Business Meeting – All Are Invited to Attend The AHIA business meeting gives members insight into the organization, updates on its state of affairs and a chance to share your input. Members and non-members alike are welcome and are encouraged to attend. Champagne will be served. 6:30 pm – 10:00 pm Social Events – Additional Fees and Separate Registration Required Atlanta Food Walks – 6:45 pm – 9:15 pm - $88.50/person The Marietta Trolley Tour – 7:00pm to 8:30pm - $28.00/person Spirits of the Night Tour with Libations – 7:00 – 10:00 pm - $49.00/person Atlanta Braves Baseball Outing – 7:00 pm - $40.00/person Wednesday, September 14, 2016 7:00 am – 8:00 am General Attendee Continental Breakfast 7:00 am – 12:00 pm Registration 8:00 am – 9:40 am BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A9 Applications, Systems and Architecture: The Big Picture for the Non-IT Auditor Presented By: B9 Do It Yourself EMTALA Auditing Presented By: C9 Physician I Hospital Arrangements: Strategies to Reduce Compliance Risk Presented By: Scott Collins, Providence Health & Services, Enterprise Risk Management Services Level: All CPE: 2 Robert Brown, University of Washington School of Dentistry Level: Introductory CPE: 2 Bret Bissey, MediTract and Michael McKeever, Saint Peter's Healthcare System Level: All CPE: 2 Information Technology Advanced Topics Revenue Cycle/ Health Plan D9 E9 Doing the Audits that Matter and Creating Specialty Audit Positions to Support the Future Presented By: F9 Payor/Health Plan Enterprise Risk Management on Health Benefit Exchanges under the ACA Presented By: Terry Follmer and Leigh Goller, Duke University Health System Level: All CPE: 2 Eric Lowy, KPMG LLP; Linda Dudash, CareFirst Level: All CPE: 2 Due Diligence Security, Safety, and Compliance Risk Mitigation in Networked Biomedical Devices Presented By: Alexandra Branisteanu, KPMG LLP and Kathleen Mullin, Adventist Health Level: All CPE: 2 12 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Wednesday, September 14, 2016 9:40 am – 10:00 am Mid-Morning Networking Break (Refreshments provided) 10:00 am – 10:50 am BREAKOUT SESSIONS BY TRACK Auditor’s Tool Kit/New Auditor Specialty/Clinical Quality Compliance A10 Understanding the Role of the CAE and How You Can Be Supportive Presented By: B10 How Will ValueBased Purchasing Impact Internal Audits Presented By: C10 Pharmacy Controls Presented By: Leah Ladley, St. Jude Children’s Research Hospital Level: All CPE: 1 Cindy DuPree and Jeffrey Askey, Draffin & Tucker, LLP Level: Introductory CPE: 1 11:00 am – 12:00 pm Stacy Wood, Emory Level: All CPE: 1 Information Technology Advanced Topics Revenue Cycle/ Health Plan D10 E10 Harnessing the Power of Continuous Auditing Presented By: F10 Credit Balance Resolution and Overpayment Refunds: Auditing, Monitoring and Documenting Best Practices Presented By: Strategies for Mitigating Cybersecurity Risks Presented By: Matt Jackson and Kevin Dunnahoo, Protiviti Level: All CPE: 1 Robert Mainardi, Mainardi & Company Level: All CPE: 1 Richard Williams and Andy Smith, Protiviti Level: All CPE: 1 Closing Remarks and Keynote Presentation: Finding the First Domino – The Keys to Root Cause Special Presentation by Robert Mainardi The biggest challenge facing auditors today is identifying the source of why a discrepancy was noted during testing. While this may appear to be a simple process of asking the business owner why, it is so much more complicated. This session will provide the approach to getting to root cause. Presented by: Robert Mainardi, CFSA, CRMA, MBA, Six Sigma, Mainardi & Company Level: ALL Field of Study: Specialized Knowledge and Applications CPE: 1 Complete session descriptions, learning objectives, presenter biographies, fields of study, prerequisites and more are available at www.ahia.org 13 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Conference Location Atlanta Marriott Marquis 265 Peachtree Center Ave NE, Atlanta, GA 30303 (404) 521-0000 www.marriott.com/hotels/travel/atlmq-atlanta-marriottmarquis/ Check-in and Check-out Check-in: 4:00 pm Check-out: 12:00 pm Reservations By Phone: 1-888-855-5701 Guest Room Rate: $189 single/double per night, plus tax To take advantage of the conference rate, you must book your room by: August 26, 2016 About the Hotel Experience urban energy and a stylish vibe at the newly renovated Atlanta Marriott Marquis. The hotel is conveniently located in Peachtree Center, and our indoor Metropolitan Atlanta Rapid Transit Authority (MARTA) access offers guests direct access to Hartsfield-Jackson International Airport just 15 miles away. This newly modernized downtown Atlanta hotel puts you near sites like the Georgia Aquarium, the World of Coca-Cola, the CNN Center, the Georgia World Congress Center, the Georgia Dome and the National College Football Hall of Fame. The Atlanta Marriott Marquis’ amazing atrium is marked by the 50-foot color changing sail of Pulse, a cool cocktail lounge and iconic symbol of this downtown Atlanta hotel. Relax in The Spa, stay fit in the 24-hour fitness center and enjoy unique dining options like Sear, High Velocity and Starbucks. Stay in one of 1,663 new, state-of-the-art guestrooms including 94 spacious suites, offering floor-to-ceiling windows with amazing skyline views. Travel Information Area Airport Hartsfield–Jackson Atlanta International Airport Website: www.atlanta-airport.com/ Airport phone: (800) 897-1910 Hotel direction: 12 miles N 14 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Transportation The hotel does not provide shuttle service. Alternate transportation: A-National Limousine Service (sedans); fee: $60 USD (one way) ;on request Shuttle Bus service, fee: $16.50 USD (one way) Subway service (MARTA) fee: $2.50 USD (one way) Board near Ground Transportation at the airport. Exit at Peachtree Center Station, about 1.5 blocks from the hotel. Estimated taxi fare: $32.00 USD (one way) Hotel Parking Valet parking, fee: $35 USD daily Off-site parking, fee: $4 USD hourly, $20 USD daily Valet hourly rates up to 6 hours then daily rate applies /$40 USD per day oversized vehicles-no buses/RVs/dual wheel pickup trucks Airline Discounts Delta Code instructions 2016 Domestic & International Travel Delta Air Lines is offering special discounted airfares to Kellen association clients for both domestic and International travel in 2016. Discounts vary, depending on the class of ticket purchased, up to 10% off the fare for domestic travel. *Please note the following: • The same code will now be used for both Domestic and International flights • Not all fares are eligible for a discount; fare rules determine eligibility • Discounts vary, depending on the class of ticket purchased, and apply to round trip travel only. • Not valid with other discounts, certificates, coupons or promotional offers. To take advantage of these Travel Discounts for both domestic and international travel • Visit the www.delta.com web site and click the Advanced Search link: • Complete the required fields, and enter meeting code “NMM28” You may also call Delta Meeting Network® Reservations at 1.800.328.1111. (Please use the same phone number to make changes to an existing Delta Meetings Network reservation.) • On the Search Results page, verify the discount is applied. United Airlines United Airlines is offering special discounted airfares to Kellen association clients depending on fare class. *Some economy fares not eligible. To take advantage of these Travel Discounts for both domestic and international travel • Visit www.united.com web site and enter your Offer Code ZX7C721875 in the Offer Code box when searching for your flights 15 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Car Rental The Kellen Company has negotiated a corporate discount program with Avis car rental, which we are able to pass on to all Conference attendees. Enjoy great low rates, discounts and more! For reservations, please visit www.avis.com/car-rental/avisHome/home.ac. When making your reservation, please note: Company Name: Kellen Company Avis Worldwide Discount (AWD) Number: Q031767 AHIA 2016 Sponsorship and Exhibiting Opportunities Founded in 1981, AHIA is a network of experienced healthcare internal audit professionals who are responsible for assessing and evaluating enterprise risk in a complex and dynamic healthcare environment. We understand that you need return on investment for your sponsorship, exhibiting, and advertising dollars. Partnering with AHIA gives you strategically focused access to an influential audience of internal auditors specifically engaged in healthcare. This alliance offers many key opportunities, including high visibility, hospitality, and networking. Our sponsorship levels are designed to help you maximize your organization’s educational interests and sales benefit. Additionally, we can customize a package best suited for your goals. Call (888) 275-2442, ext. 6120 or email mcunningham@kellencompany.com to discuss the possibilities today! Visit www.ahia.org to view the 2016 AHIA Sponsorship /Exhibiting menu. Things to Do In Atlanta Atlanta Braves September 11, 2016 September 12 – 14, 2016 www.atlanta.braves.mlb.com NY Mets 1:35 PM Florida Marlins 7:10 PM World of Coca-Cola Where you can spend the day interacting with multiple exhibits and sampling more than 100 different beverages Address: Hours: 121 Baker St NW, Atlanta, GA 30313 Sunday – Wednesday 10 AM – 5 PM Friday – Saturday 9 AM – 5 PM Phone: 404-676-5151 www.worldofcoca-cola.com Georgia Aquarium The aquarium is the largest in the Western Hemisphere. Dolphin Celebration is the special event for September. Address: Hours: 225 Baker St, NW, Atlanta, GA 30313 Monday – Friday 10 AM – 8 PM Saturday – Sunday 9 AM – 8 PM Phone: 404-581-4000 www.georgiaaquarium.org/ Inside CNN Studio Tour Popular tour providing a behind-the-scenes look at the CNN TV news network and how it operates Address: Hours: Phone: 190 Marietta St, Atlanta, GA 30303 9 AM – 5 PM daily 404-827-2300 16 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 www.cnn.com/tour/ Margaret Mitchell House & Museum Where Gone with the Wind was written Address: House Hours: 979 Crescent Ave NE, Atlanta, GA 30309 Monday – Saturday 10 AM – 5:30 PM Sunday 12 – 5:30 PM Tour Schedule: Monday – Saturday 10:30 AM – 5:30 PM Sunday 12– 5:30 PM Phone: 404-249-7015 www.atlantahistorycenter.com/mmh www.atlantahistorycenter.com/explorer/apartment-tour National Center for Civil and Human Rights A museum dedicated to the achievements of both the civil rights movement in the United States and the broader worldwide human rights movement Address: Hours: 100 Ivan Allen Jr Blvd NW, Atlanta, GA 30313 Monday – Saturday 10 AM – 5 PM Sunday 12 – 5 PM Phone: 678-999-8990 www.civilandhumanrights.org Atlanta Falcons September 11, 2016 vs Tampa Bay Buccaneers 11:00 AM www.atlantafalcons.com Ponce City Market Take the walking tour to learn about the history of Atlanta’s historic Sears and Roebuck and enjoy a behind the scenes look at Ponce City Market Address: 675 Ponce De Leon Avenue NE, Atlanta, GA 30308 Piedmont Park Take the History Tour. Piedmont Park covers 211 acres of parkland in the heart of metro Atlanta Address: Green Market Information Booth st nd Hours: 1 , 2 and 3rd on Saturdays Phone: 404-875-7275 x242 www.piedmontpark.org/programs/history_tour Atlanta Zombie Film Locations Tour Fans of “The Walking Dead” and “Zombieland” will love these guided, 3-hour tours of Atlanta’s zombie television and film locations. Learn about the fictional undead creatures and see the filming locations throughout Atlanta. Get insider information from guides who have worked as movie extras. Learn to walk like a zombie and take part in a trivia contest to win prizes. Also, get a personalized cover shot and selfie from the Jackson Street Bridge, an iconic location from “The Walking Dead.” Dates: Saturday 9/10 Parts 1 & 2 Sunday 9/11 Part 1 Hours: 9:30 AM Part 1 – Atlanta and 2:30 PM Part 2 - Senoia Read more: www.viator.com/tours/Atlanta/Atlanta-Zombie-Film-Locations-Tour/d784-5709ZOMBIE?aid=vcps Woodruff Arts Center A major visual and performing arts center located in Atlanta, Georgia. The center houses four arts divisions in one campus and not-for-profit organization Address: 1280 Peachtree St NE, Atlanta, GA 30309 Phone: 404-733-4200 www.woodruffcenter.org/ 17 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Zoo Atlanta Zoo Atlanta is an Association of Zoos and Aquariums accredited zoological park in Atlanta, Georgia. The zoo is one of four zoos in the U.S. currently housing giant pandas Address: Hours: 800 Cherokee Ave SE, Atlanta, GA 30315 Monday – Friday 9:30 AM – 5:30 PM (last admission 4:30 PM) Saturday – Sunday 9:30 AM – 6:30 PM (last admission 5:30 PM) Phone: 404-624-5600 www.zooatlanta.org/ Peachtree Trolley The best way to see the sights and get acquainted with the city known as Hotlanta or the Big Peach. Learn the history of the Georgia Aquarium, the World of Coca Cola, CNN, Underground Atlanta, Oakland Cemetery and the Fabulous Fox Theatre, to name a few Phone: 770-425-1006 www.thepeachtreetrolley.com/ Eddie’s Attic Atlanta The premier live acoustic music listening room in the South, restaurant and tavern, located in Decatur, Georgia. Address: 515 N McDonough St, Decatur, GA 30030 Shows: 7 PM and 9 PM (TBD for Sept 11 – 14, 2016) Phone: 404-377-4976 http://eddiesattic.com Peachtree Food Tours A stroll along Midtown Atlanta’s Peachtree Street Hours: Thursday – Sunday early afternoon; Can schedule a private tour Phone: Call John Hannula at 770-352-4607 www.peachtreefoodtours.com Atlanta Food Walks Downtown Southern foods walk at 15 food and drink tastings at 7 restaurants Hours: Thursday – Saturday at 11 AM for about 3.5 hours for small group of 12 Phone: 866-736-6343 www.atlantafoodwalks.com/tours/downtown-southern-food-walk ATL-Cruzers Electric Car and Segway Tours Electric car Atlanta Experience tour, Eastside Atlanta Segway tour or Midtown Atlanta Segway tour Address: Hours: The Doubletree Hotel, 160 Spring St NW (Recently renamed Ted Turner Drive NW), Atlanta, GA 30303 Will do Private Group Tours; September 2016 calendar available Electric Car Limited Days check availability Eastside Segway Limited Days check availability Midtown Daily 10 AM – 5 PM Phone: 866-271-1778 www.atlcruzers.com Martin Luther King Jr. National Historic Site National Park encompassing King’s birth home, Ebenezer Baptist Church and his final resting place Address: 450 Auburn Ave NE, Atlanta, GA Hours: Daily 9 AM – 5 PM Phone: 404-331-5190 www.nps.gov/malu/index.htm Atlanta Botanical Garden 30-acre garden with a conservatory and fountains Address: Hours: 1345 Piedmont Ave NE, Atlanta, GA 30309 Chihuly in the Garden Sept 11, 13 and 14 6 PM – 10 PM 18 AHIA 35TH ANNUAL CONFERENCE: SEPTEMBER 11-14 2016 Tuesday – Sunday 9 AM – 7 PM Phone: 404-876-5859 www.atlantabg.org Ghost Tours Savannah Riding Scary Ghost Tour 90-minute tour includes clips from Ghost Hunters and Scariest Places on Earth playing aboard the bus. Address: 20 E. Broad Street Savannah, GA Hours: Tour departs every evening at 8:00 p.m. from the Pirate’s House Phone: 912-234-3440 www.savannahmovietours.com Savannah Ghost Show Tours Blending local folklore, 300 years of history and magical illusions, the tours promise to amaze, send chills up and down your spine, and send you into fits of laughter. Address: 35 Bernard St. Ste. 300, Savannah, GA 31401 Hours: Monday – Sunday 8 AM – 12:00 AM Phone: 912-388-0601 http://www.savannahghostshow.com Ghosts and Gravestones presented by Old Town Trolley Tours 30-acre garden with a conservatory and fountains Address: 301 E. River St., Savannah, GA 31401 Hours: Monday – Sunday 7 PM – 9:30 PM Phone: 912-233-0083 http://www.trolleytours.com Decatur Ghost Tour Discover Decatur’s spirit community with tales of murder, passion, vice, war and tragedy Address: 101 E Court Sq. Phone: 404-296-7771 http://www.decaturghosttour.com Ghosts of Marietta Take a lantern-led walk through the historic streets of Marietta and discover spookier side of this enchanting Southern city Address: 131 Church Street Marietta , GA 30060 Phone: 770-425-5755 www.ghostsofmarietta.com Roswell Ghost Tour Led by paranormal investigators, the walking tour explores current paranormal phenomena that are routinely experienced by residents, business owners and tour attendees Address: Phone: 610 Atlanta St 770-649-9922 Oakland Cemetery It is the oldest cemetery and one of the largest green spaces, in Atlanta, Georgia. Discover the history, the period gardens, and the art and architecture that give Oakland its distinctive character. Oakland is a museum of Atlanta’s history with over 70,000 stories to tell; stories filled with both stunning victories and heart-wrenching tragedies. Address: Hours: Phone: 248 Oakland Ave SE, Atlanta, GA 30312 Monday – Friday 9AM – 5PM Saturday – Sunday 9M – 8PM 404-688-2107 http://www.oaklandcemetery.com 19 REGISTRATION FORM 2016 Please use one registration form per attendee. Copy this form as needed. Complete and return this form with payment: MAIL AHIA, 10200 W 44th Ave, Ste 304, Wheat Ridge, CO 80033 or FAX to 720-881-6101 EMAIL info@ahia.org Name:__________________________________________________________First-time attendee? Yes No Organization:__________________________________________________Title:______________________________ Mailing Address:__________________________________________________________________________________ City:________________________________ State:_________ Zip:______________ Phone: ____________________ Email:______________________________________________________________Fax:__________________________ Emergency Contact Name and Phone:___________________________________________________________ Vegetarian Meals? Yes No Special Assistance Required?_________________________________________________ Registration forms must be postmarked/faxed on or before August 1, 2016 to receive the early registration fee. AHIA, HCCA & ACUA Members Before Aug 1 Individual……………….. $895 2-4 Group Discount….. $855 5+ Discount Rate…….. $820 One-day Registration… $425 for Monday, September 12 One-day Registration… $425 for Tuesday, September 13 (please check only one) After Aug 1 $1,145 $1,055 $1020 $425 $425 PreConference Workshops: ACL1: Advanced ACL Concepts: Functions & Scripts WS01: Auditing the Risk and Control Culture EHR1: AHIA EHR Auditor User Group - Epic Roundtable WS02: Information Governance: Successful Program Audits WS03: Data Analysis Techniques in Healthcare WS04: Toastmasters – Presentation Skills Payment Information Non-members Before Aug 1 $1,145 $1,095 $1,070 $510 $510 After Aug 1 $510 Before Aug 1 $349 $199 $99 $99 $99 FREE $1,345 $1,295 $1,270 $510 Join and Register at the member rate $220 After Aug 1 $449 $299 $199 $199 $199 $100 Payment Type Total Membership Fee: $______________ Check Visa MasterCard American Express Discover Total Ticketed Event Fee: $______________ Card Number:_________________________________________________ Total Registration Fee: $ _____________ Total Amount Enclosed: $______________ Expiration Date: _________________3-Digit CVV Code: __________ Name as it Appears on Card: __________________________________ Signature: ________________________________________________________ Cancellations received in writing by August 1, 2016 will be issued a refund less a $50 cancellation fee. NO REFUNDS FOR CANCELLATIONS AFTER August 1, 2016. AHIA reserves the right to cancel any event due to insufficient registration or any unforeseen circumstances. In the unlikely event of cancellation, AHIA is not responsible for any costs, damages, or other expenses of any kind, including, without limitation, transportation and/or hotel costs incurred by registrant. Speakers are subject to change without notice. REGISTRATION FORM 2016 Select Your Sessions Room Seating/Capacity Policy Seating in all sessions is on a first-come, first-served basis, so WE ENCOURAGE YOU TO ARRIVE EARLY TO SECURE A SEAT IN THOSE SESSIONS YOU WISH TO ATTEND. We make every effort to accommodate all pre-registration requests. To ensure adequate seating, we ask that you select, and then plan to attend those sessions indicated on your pre-conference itinerary. If you alter your itinerary (which you may do at any time), please select perimeter seating in those sessions, when available, in consideration of those attendees who pre-registered. PLEASE NOTE: Due to fire code restrictions, no one will be permitted to enter a session wherein the room reaches maximum capacity. Monday, September 12, 2016 Monday Conference Attendee Continental Breakfast New Member/First Time Attendee Breakfast BL1: Early-bird Breakfast Session: Third Party Risk Management – Beyond the Business Associate Agreement presented by Adam Ross, Grant Thornton Keynote Presentation: Mastering the Art of Communication: A Seminar for Professionals by Lane Bowes 10:00 am – 11:40 am A1: From Newbie to Trusted Advisor - Soft Skills for the Internal Auditor B1: Auditing the Controlled Substance Waste Stream C1: The 60-Day Rule: Reporting and Returning Overpayments D1: Computer Security Incident Response: What an Auditor Should Know E1: Auditing Physical Security Controls F1: Comparison of Revenue Cycle from Providers to Health Plans: Similarities, Differences and How to Audit Each Monday Conference Attendee Luncheon 11:50 am – 1:00 pm – LUNCH BREAK SESSIONS Lunch and Learn with Protiviti: 2016 Healthcare Internal Audit Capabilities and Needs Survey Results Lunch and Learn with Clearwater Compliance: What Auditors Must Know About Risk Analysis Lunch and Learn with PwC: Addressing clinical and patient safety risks within Electronic Health Records (EHR) using the discipline and rigor applied to the financial and regulatory processes 1:10 pm – 2:00 pm SPECIAL EHR SESSION: Don’t Let Your EHR Put Your Organization in the ER A2: A Guide to Auditing Physician Clinics B2: Internal Audit's Role in Clinical/Quality/Specialty Compliance Program C2: Medical Necessity and the Two-Midnight Rule Overview D2: Spear Phishing and other Social Media Threats E2: Healthcare Delivery Innovations: Opportunities and Obstacles F2: The Shifting of Risks from Payor to Provider: An Audit Perspective 2:30 pm – 3:20 pm A3: Aerodynamic Leadership: Discovering Your Leadership Shape B3: Infusion Confusion – Learning to Code Complex Infusions C3: The Top Three Things a Hacker DOESN'T Want You to Know… D3: Traditional and NON-Traditional IT Audits of Today E3: Research/Clinical Trial Audits F3: Health Plan Auditing – Where to Begin? 3:50 pm – 5:30 pm A4: Root Cause Analysis and the Audit Life Cycle B4: Healthcare Value Transformation: The Shift From Volume to Value C4: Developing and Implementing a 340B Program Compliance Audit Plan D4: Shifting to the Cloud: Understanding IT Investment Management Beyond Your Data Center Walls E4: Identifying the Audit Universe – Find It, Document It, Use it F4: Draining the Swamp: Revenue Cycle Challenges, Risks, and Data Analytics Welcome Reception – Sponsored by Protiviti Tuesday, September 13, 2016 5K Fun Walk/Run (Social Event) Tuesday Attendee Continental Breakfast Keynote Presentation from the IIA by Michael Joyce, Blue Cross/Blue Shield and Karen Brady, Baptist Health 10:00 am – 11:40 am A5: A Method(ology) to the Madness B5: GCP Audits – The Steps to Success D5: Big Data – Information Governance: Big Challenges, Bigger Opportunities E5: The "That's so BOSS" Healthcare CAE and Internal Audit Department! REGISTRATION FORM 2016 F5: Enhancing Revenue Cycle Auditing with Data Analytics Tuesday, September 13, 2016 (Continued) Tuesday Conference Attendee Luncheon 11:50 am – 1:00 pm – LUNCH BREAK SESSIONS Lunch and Learn with PwC: A Payer's Perspective on Integrating Analytics Into the Internal Audit Life Cycle Lunch and Learn with AHIA: 2016 AHIA/LSU Healthcare Internal Auditing Salary and Trends Survey 1:10 pm – 2:00 pm A6: Navigating Barriers to Accounts Payable Efficiency and Effectiveness B6: Tackling a Pharmacy Benefits Manager (PBM) Contract Audit C6: The Story That Never Gets Old: OCR, Preparing for Them through Readiness Assessments and What Lies Ahead D6: Top Healthcare Risks: How Information Technologies and Controls Can help Mitigate Organizational Compliance Risks E6: Assessing and Auditing for Disproportionate Risk in Healthcare 2:30 pm – 3:20 pm A7: Forget the ABCs...The Seven Ps of Conducting an Effective and Meaningful Risk Assessment B7: Third-Party Suppliers: Are Your Controls Effective? C7: Medical Device Credit Audits: These Aren’t Your Ordinary Devices! D7: Medical Devices – Protecting Lives through Lifecycle Management E7: Clawing Back Construction Project Overcharges F7: Medicare Bad Debts: The Good, The Bad and The Ugly 3:50 pm – 5:30 pm A8: Let’s Get Comfortable with Healthcare Auditing B8: Conditions of Participation – Transplant Compliance C8: Clinically Integrated Networks – Connecting the Compliance Dots D8: Effective Data Analysis Techniques E8: Containing the Hazards of Hazardous Waste F8: Keeping Pace with PACE Programs AHIA Annual Business Meeting SOCIAL EVENTS (To be announced! Separate Registration Required) Wednesday, September 14, 2016 Wednesday Attendee Continental Breakfast 8:00 am – 9:40 am A9: Applications, Systems and Architecture: The Big Picture for the Non-IT Auditor B9: Do It Yourself EMTALA Auditing C9: Physician I Hospital Arrangements: Strategies to Reduce Compliance Risk D9: Due Diligence Security, Safety, and Compliance Risk Mitigation in Networked Biomedical Devices E9: Doing the Audits that Matter & Creating Specialty Audit Positions to Support the Future F9: Payor/Health Plan Enterprise Risk Management on Health Benefit Exchanges under the ACA 10:00 am – 10:50 am A10: Understanding the Role of the CAE and How You Can Be Supportive B10: How Will Value-Based Purchasing Impact Internal Audits C10: Pharmacy Controls D10: Strategies for Mitigating Cybersecurity Risks E10: Harnessing the Power of Continuous Auditing F10: Credit Balance Resolution and Overpayment Refunds: Auditing, Monitoring and Documenting Best Practices 11:00 am – 12:00 pm Closing Remarks and Keynote Presentation: Finding the First Domino – The Keys to Root Cause by Robert Mainardi Please use one registration form per attendee. Copy this form as needed. Complete and return this form with payment to: MAIL AHIA, 10200 W 44th Ave, Ste 304, Wheat Ridge, CO 80033 FAX 720.881.6102 EMAIL info@ahia.org www.ahia.org AHIA Social Event Registration Form Name: ___________________________________________________________________________________ First-time attendee? Yes No Organization:_____________________________________________________________Title:_____________________________________________ Mailing Address:___________________________________________________________________________________________________________ City:____________________________________________ State:_________ Zip:_______________ Phone: __________________________________ Email:___________________________________________________________________________Fax:______________________________________ Emergency Contact Name and Phone:___________________________________________________________________________________________ Vegetarian Meals? Yes No Gluten Intolerant? Yes No Additional Dietary Restrictions?______________________________________ Special Assistance Required?__________________________________________________________________________________________________ Please indicate which social event you wish to attend and the quantity: Tuesday, September 13st Limited amount of tickets are available per offering. Atlanta Braves Baseball Outing – 7:00 pmJoin us as the baseball community bids farewell to the home of the Atlanta Braves for the last 20 years. The Final Season at Turner Field will be commemorated with a special jersey patch, pregame ceremonies, limited-edition gate giveaways and more. Seats are located in the Atlanta Braves Club Level, Section Section 316R. Club Level gives you access to more food variety, shorter bathroom lines and a great view of the field. $40.00 per person x_____ (number of tickets) = $______ The Marietta Trolley Tour – 7:00pm to 8:30pm This is simply the best way to see the sights and get acquainted with the city known as Hotlanta, The ATL or the Big Peach. The Peachtree Trolley will provide 90 minute fully-narrated tours originating from the Atlanta Marriott Marquis and will introduce you to the “Must-Sees” of Atlanta. Learn the history and enjoy the stories and legends of the Georgia Aquarium, the World of Coca-Cola, CNN, Underground Atlanta, Oakland Cemetery, and The Fabulous Fox Theater, just to name a few. $28.00 per person x_____ (number of tickets) = $_______ Spirits of the Night Tour with Libations – 7:00 – 10:00 pm This is a three hour walking tour that will depart from a location in Atlanta Downtown on foot and include lively recounts by our specially trained tour guides of Atlantas most notorious ghost stories and unsolved crimes! Guests will enjoy this up close and personal tour of the historical Fairlie Poplar District home to filming of AMCs Walking Dead series Seasons One and Five! Stops at two local pubs for specially featured libations and soft drinks are included in the tour ticket price. So much fun for the not so faint of hearts! Tours will take place in rain or shine. Comfortable shoes with firm soles are recommended. Gratuities for the guides are not included, but appreciated for excellent service. *Must be at least 21 years old to consume alcoholic beverages $49.00 per person x_____ (number of tickets) = $_______ Atlanta Food Walks – 6:45 pm – 9:15 pm Atlanta Food Walk’s evening tour is a roving cocktail party with amazing cuisine from some of Castleberry Hill's best restaurants. You'll try fried chicken from the "unofficial headquarters of the Civil Rights Movement" and moonshine and barbecue at one of the city's hottest barbecue joints. Along the way, you'll take an easy one-mile stroll through this artsy neighborhood and learn about the city of Atlanta and Dr. King, the city's most famous foodie, from an enthusiastic and fun guide. Wind up your night with drinks and desserts on a beautiful patio and know that you've gotten a unique glimpse of Atlanta's cuisine. Event starts at Paschal's Restaurant at 6:45 pm. $88.50 per person x _____ (number of tickets) = $________ TOTAL AMOUNT DUE (All tickets are non-refundable) = $____________ Check Visa MasterCard American Express Discover Card Number: ______________________________________________________ Expiration Date: ____________________3-Digit CVV Code: ___________ Name as it Appears on Card:____________________________________ Signature: _______________________________________________________________ Complete and return to: EMAIL: jsalas@kellencompany.com FAX: 720-881-6101 MAIL: AHIA, 10200 W 44th Ave, Suite 304, Wheat Ridge, CO 80033 Please call AHIA at (888) 275-2442 to give us your credit card information over the phone, if you wish to email your form. Recommended “On Your Own” Activities Attractions World of Coca-Cola www.worldofcoca-cola.com Georgia Aquarium Visit the largest aquarium in the Western Hemisphere. Phone: 404-581-4000 www.georgiaaquarium.org/ Inside CNN Studio Tour Popular tour providing a behind-the-scenes look at the CNN TV news network Phone: 404-827-2300 www.cnn.com/tour/ Margaret Mitchell House & Museum Where Gone with the Wind was written 979 Crescent Ave NE, Atlanta, GA 30309 (503) 823-3626 www.atlantahistorycenter.com/mmh National Center for Civil and Human Rights Dedicated to the achievements of the civil rights movement and human rights worldwide 100 Ivan Allen Jr Blvd NW, Atlanta, GA 30313 Phone: 678-999-8990 https://www.civilandhumanrights.org/ Woodruff Arts Center A major visual and performing arts center. 1280 Peachtree St NE, Atlanta, GA 30309 Phone: 404-733-4200 https://www.woodruffcenter.org/ Zoo Atlanta One of four zoos in the U.S. currently housing giant pandas 800 Cherokee Ave SE, Atlanta, GA 30315 Phone: 404-624-5600 http://www.zooatlanta.org/ Food & Drink Eddie’s Attic Atlanta Phone: 404-377-4976 http://atlanta.eventful.com/venues/eddies-attic/V0-001-000445186-7 Morton’s the Steakhouse 303 Peachtree Center Ave NE, Atlanta, GA 30308 (404) 577-4366 www.mortons.com Legal Sea Foods 275 Baker St NW, Atlanta, GA 30313 (678) 500-3700 www.legalseafoods.com Ray’s In the City 240 Peachtree St NW, Atlanta, GA 30303 (404) 524-9229 www.raysrestaurants.com The Sun Dial The Westin Peachtree Plaza 210 Peachtree St NW, Atlanta, GA 30303 (404) 659-1400 www.sundialrestaurant.com Alma Cocina 191 Peachtree St NE, Atlanta, GA 30303 (404) 968-9662 www.alma-atlanta.com Trader Vic’s Hilton Atlanta, 255 Courtland St NE, Atlanta, GA 30303 (404) 221-6339 www.tradervicsatl.com Thrive (Sushi, American) 101 Marietta St. Atlanta, GA 30303 (404) 389-1000 Request an Invite: Chief Audit Executive/Audit Roundtables Name:________________________________________________________________________________________________ First-time attendee? Yes No Organization:______________________________________________________________________Title:_____________________________________________________ Mailing Address:____________________________________________________________________________________________________________________________ City:____________________________________________ State:_________ Zip:______________ Phone: ___________________________________________________ Email:_______________________________________________________________________________________Fax:_____________________________________________ Emergency Contact Name and Phone:______________________________________________________________________________________________________ Vegetarian Meals? Yes No Special Assistance Required?________________________________________________________________________________________________________________ ATTENDANCE IS COMPLIMENTARY. The roundtable format provides the opportunity to discuss common issues, share ideas and best practices and network with peers. The agenda and content is based upon the issues and topics submitted by the attendees in advance of the meeting. Continuing professional education (CPE) credit is provided. All roundtable events will be held on Sunday, September 11, 2016 from 1:00 pm to 5:30 pm, with lunch being served at 12:30 pm. CHECK ONE: Please indicate which roundtable you wish to attend*: CAE Roundtable Director/Manager Roundtable IT Auditor Roundtable *CAE Roundtable attendance is restricted to the CAE or the equivalent position. Other Roundtable attendance is restricted to those who have significant responsibility for audits, and/or those with IT auditing responsibilities. If you or someone on your staff would benefit from one of these experiences, sign up using this form. After you receive confirmation of attendance, you will be required to complete an agenda poll to inform us on preferred discussion topics. At that time, you will be assigned a roundtable that best suits your needs as follows: Chief Audit Executive Roundtable SPONSORED BY Deloitte LLP Chief Audit Executive Roundtable SPONSORED BY Protiviti Chief Audit Executive Roundtable SPONSORED BY Moss Adams Audit Director/Manager Roundtable IT Auditor Roundtable SPONSORED BY Eminere Group LLC Please use one registration form per attendee. Copy this form as needed. Complete and return to: EMAIL: mcunningham@kellencompany.com FAX: to 720-881-6102 MAIL: AHIA, 10200 W 44th Ave, Suite 304, Wheat Ridge, CO 80033 www.ahia.org