Compliance with legislation and regulations for users of environmental and/or occupational health and safety management systems N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 1 We at SCCM are convinced – and our experience has proven – that any organization, large or small, will achieve better environmental performance by using the ‘plan-do-check-act’ approach outlined in the ISO 14001 standard. Copyright SCCM All rights reserved. Nothing included in this publication may be made public, and/or reproduced by means of printing, photocopying, microfilm or any other method, without prior written permission from SCCM. Disclaimer Although the utmost care has been taken with this publication, errors and omissions cannot be entirely excluded. SCCM therefore accepts no liability, not even for direct or indirect damage occurring due to or in relation with the use of the content of this publication. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 2 Compliance with legislation and regulations for users of environmental and/or occupational health and safety management systems N100824, 10 july 2012 N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 3 Contents cha p te r 1 1Background 5 cha p te r 2 2 Compliance management within the ISO 14001 and OHSAS 18001 standards cha p te r 3 7 3 The compliance management system in detail, by element 10 3.1 Commitment to compliance 10 3.2 Identifying legislation and regulations 11 3.3 Translating legal requirements into their impact on the organization 14 3.4 Ensuring that organizational and technical measures for meeting the requirements are taken 3.5 Self-evaluation of compliance with legislation and regulations 18 3.6 Internal audit 20 3.7 Management review of compliance 21 cha p te r 4 4 Relationship to the other parts of the managementsystem 1 2 3 4 5 6 7 8 9 16 22 a nne xe s Sample of a simple register of legislation and regulations for an offset printing company Sample applicable legal environmental and compliance requirements Sample translation of legal environmental requirements into concrete tasks Sample translation of general environmental requirements into specific rules Sample of simple register of OHS legislation and regulations for an offset printing company Sample applicable legal OHS requirements and how to ensure compliance Sample translation of legal OHS requirements into concrete tasks Sample translation of general OHS requirements into specific rules Sample management review procedure N 10 0824 v e r s i o n o f 10 J u ly 2012 24 26 29 31 34 36 38 41 43 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 4 chapter 1 Background It is important for an organization to ensure it is complying with legislation and regulations. Organizations are held accountable for their ‘compliance behaviour’ and non-compliance carries heavy risks. Management wants to know if their organization is ‘in compliance’. Proper compliance with legislation and regulations is a precondition for operating a sustainable and socially responsible business. An organization’s management can only state with conviction that it has control of its compliance when it is working on it systematically. Compliance with legislation and regulations is one of the basic requirements of both the ISO 14001 and OHSAS 18001 standards. Both standards in fact contain all the elements of a ‘compliance management system’ with which compliance can be demonstrated: > Identifying legislation and regulations. > Translating legal requirements into their impact on the organization. > Ensuring implementation. > Self-evaluating compliance. > Internal audits. > Management review of the results. In 2008, the Dutch government launched a programme promoting innovation in supervision (‘Vernieuwing toezicht’). One element of this programme is ‘systemic supervision’, the basic principle of which is that an organization must have a system for adequately controlling its occupational health and safety (hereafter OHS) and environmental risks. As a minimum, an organization must achieve the level of control laid down in legislation and regulations. Systemic supervision emphasizes evaluating the management system, instead of checking each individual requirement of legislation and regulations. An element of this – compliance management – is the systematic identification and compliance with legislation and regulations. Aim of this publication Our objective is to help show organizations in practical terms how to interpret the requirements in the ISO 14001 and OHSAS 18001 standards related to compliance with legislation and regulations. This booklet provides some concrete examples, but there certainly are other ways the requirements can be worked out. The idea is to inspire you to find an interpretation that is right for your own organization. This document is intended as an aid, and organizations are free to use the suggestions in it or not. EA 7/04 This document is also based on the EA 7/04 guideline ‘Legal compliance as a part of Accredited ISO 14001: 2004 certification’. This guideline was published in 2007 by the European Co-operation for Accreditation, and must be followed by every certification body accredited in an EU member state. The document can be found on www.sccm.nl. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 5 Computer programs Every organization must document its management system and support its implementation, whether or not using dedicated software. This booklet frequently shows the relationship with procedures and instructions. In practice, these can be ‘automated’ by using software with the various steps built into it. The user automatically is taken through these steps. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 6 chapter 2 2 Compliance management within the ISO 14001 and OHSAS 18001 standards Various elements of both the ISO 14001 and OHSAS 18001 standards contain direct or indirect references to ‘compliance with legislation and regulations’. Together these elements constitute the compliance management system. Table 1 shows the elements of the standard that make explicit reference to legislation and regulations. Although the ‘internal audit’ element does not explicitly refer to legislation and regulations, it is included here since the internal audit is an essential link. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 7 Table 1: Compliance management related to requirements in the ISO 14001 and OHSAS 18001 standards Co m p l i ance Te xt o f I S O 14 0 01 C l au se n o. C l au se n o. manag emen t e l emen t (for most clauses identical or very similar to OHSAS 18001) I S O 14 0 01 OHSAS 1 80 01 1 Commitment to compliance Top management shall define the organization’s environmental policy and ensure that, 4.2 c 4.2 c 4.3.2 a 4.3.2 within the defined scope of its environmental management system, it includes a commitment to comply with applicable legal requirements and with other requirements to which the organization subscribes which relate to its environmental aspects. 2 Identifying legislation and The organization shall establish, implement and maintain (a) procedure(s) to regulations identify and have access to the applicable legal and other requirements to which Translating legal The organization must establish, implement and maintain (a) procedure(s) to requirements into impact on determine how these legal and other requirements apply to its environmental aspects. the organization subscribes related to the organization’s environmental aspects. 3 4.3.2 b the organization 4 Ensuring that organizational The organization shall ensure that these applicable legal and other requirements to and technical measures are which the organization subscribes are taken into account in establishing, implementing taken in order to comply and maintaining its environmental management system. with the requirements The objectives and targets shall be measurable, where practicable, and consistent 4.3.2 4.3.2 4.3.3 4.3.3 4.4.6 4.4.6 4.5.2.1 4.5.2.1 4.5.5 4.5.5 4.6 4.6 with the environmental policy, including the commitments to prevention of pollution, to compliance with applicable legal requirements […]. The organization shall identify and plan those operations that are associated with the identified significant environmental aspects in line with its environmental policy, objectives and targets, in order to ensure that they are carried out under specified conditions […]. 5 Self-assessing compliance Consistent with its commitment to compliance, the organization shall establish, implement and maintain a procedure(s) for periodically evaluating compliance with applicable legal requirements. The organization shall keep records of the results of the periodic evaluations. 6 Internal audit The organization shall ensure that internal audits of the environmental management system are conducted at planned intervals to a) determine whether the environmental or OHS management system conforms to planned arrangements, and has been properly implemented and is maintained, and b) provide information on the results of audits to management. 7 Management review of Reviews shall include assessing opportunities for improvement and the need for compliance change to the environmental management system, including the environmental policy and environmental objectives and targets. Input to management reviews shall include: > results of internal audits and evaluations of compliance with legal requirements and other requirements to which the organization subscribes, and > changing circumstances, including developments in legal and other requirements related to the organization’s environmental aspects. The elements of the standard listed in table 1 constitute the ‘core’ of the compliance management system. Of course other elements are also relevant for achieving proper compliance (such as communication, monitoring and measuring, and nonconformities and corrective action). They will be discussed in chapter 4. Chapter 3 will discuss how each part of the compliance management system can be interpreted, and also has references to other parts of the standard. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 8 Compliance with legislation and regulations is also an important element of the EMAS (Eco Management and Audit Scheme) regulation. Under this regulation, companies can obtain the right to use a European ‘environmental logo’. To qualify, an organization must have an environmental management system and draw up an annual environmental report. The EMAS environmental management system is based on the ISO 14001 standard, but has some additional requirements. An organization following the plan outlined in this document will meet these requirements. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 9 chapter 3 3 The compliance management system in detail, by element This chapter elaborates the elements of the compliance management system. The diagrams show in a nutshell the relationship between the step described and the steps before and after it. 3.1 Commitment to compliance > Identifying relevant legislation and regulations § 3.2 > Keeping track of changes in legislation and regulations § 3.2 > Impact of legal requirements § 3.3 > > Commitment to compliance § 3.1 Laid down in policy: the commitment to comply with legislation and regulations The organization’s top management must lay down its commitment to comply with legislation and regulations in its environmental and/or OHS policy. In practice, this is done by including a text in a ‘policy declaration’ signed by top management, in which other policy principles (such as the commitment to improving performance) are laid down. More important than the written statement is the way that this commitment is communicated within the organization by its top management. It is essential that compliance with legislation and regulations is part of the organization’s internal culture. Simply putting a statement down on paper is not enough to bring this about, however; regular communication about the importance of compliance is part of this commitment. It is important that the culture allows for open communication about compliance, and that employees are encouraged to come forth promptly to discuss any problems with compliance. Clause 4.4.2 of both standards is also relevant in this regard, since it sets requirements for creating awareness about compliance with the environmental or OSH policy, by the organization’s employees as well as third parties such as temporary workers. Employee awareness and involvement can be encouraged by: > Oral and written communication from top management reiterating the importance of compliance, and the progress made in this area. > Making this a regular agenda item in meetings. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 10 Identifying legislation and regulations > Identifying relevant legislation and regulations § 3.2 > Keeping track of changes in legislation and regulations § 3.2 > Commitment to compliance § 3.1 > 3.2 Sources: – branch information – competent authority –www.antwoordvoorbedrijven.nl – Agentschap NL –www.arboportaal.nl – consulting firm Regular checking by competent official > Impact of legal requirements § 3.3 > Which legislation and regulations are relevant The organization must identify legislation and regulations that apply to it, meaning that they relate to the organization’s environmental and/or OHS aspects. On the basis of the organization’s process steps/ operations/present facilities, an evaluation is made of which legislation and regulations may apply. The requirements identified may be in both Dutch and European law or regulations. If an organization has operations outside the Netherlands, it must also identify the applicable legal requirements for the other country or countries. Identifying the relevant legislation and regulations is sometimes done in two steps. Sometimes legislation and regulations only apply if a particular limit or threshold is exceeded, for example, the presence of certain quantities of certain substances. It is then important: > to document why the legislation and regulations in question are applicable (or not); > in the case of ‘critical limits’, to ensure that limits are not exceeded, or if they are exceeded, that timely action is taken. A sample of this process is in annex 4. For environmental legislation and regulations in the Netherlands, the organization can first ask: > Does the 2008 Activities Decree (Activiteitenbesluit) apply? > Does the organization need permits/licences to operate? Connections to other legislation, semi-legislation (see below) and regulations arise from the Activities Decree and Water Act. If an organization needs permits or licences to operate, then using the requirements in the permit/licence alone is not sufficient. The permit is a practical ‘translation’ of the law, in most cases of one particular law. For example, the scope of a permit required under the Environmental Management Act will not go much further than the Environmental Management Act itself, and may include a few requirements from the Activities Decree. Other requirements that apply to the company are not covered by these permits. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 11 Regarding OHS legislation and regulations in the Netherlands, it is important to know if an approved OHS ‘catalogue’ (regulations agreed by government and industry) is available for the sector in which the organization operates. At European level, there is a distinction between regulations, directives and decrees. Regulations apply directly and do not have to be included in national legislation. Where European legislation is integrated in Dutch legislation and regulations, it is sufficient to use only the Dutch legislation. Where this is not the case, the European legislation applies in addition to the Dutch law. Thus there are different levels of legislation, for example: > Permits/licences issued to the organization (if applicable). > National legislation. > European regulations, directives or decrees. > ‘Semi-legislation’. For the sake of convenience, in this publication ‘semi-legislation’ is understood to refer to all agreements used as state of the art. Examples include: > Publications from the Hazardous Substances Publication Series (Publicatiereeks Gevaarlijke Stoffen, for example PGS 15). > State-of-the-art descriptions such as laid down in the workbooks for the environment and industry policy target groups or from the IPPC (Integrated Pollution Prevention and Control directive) in ‘best available technology’ (BAT) and BREF (BAT reference) documents. > Covenants. > OHS ‘catalogues’ referred to above. Besides the legal requirements, there are other requirements that must be identified. Examples of these are requirements in insurance conditions, requirements of the parent company or requirements of customers. These will not be discussed further in this publication, but they must be included in the management system. It must be realized that some legislation and regulations will be more clearly applicable and some less. An organization must also have an intention to be familiar with, and to comply with, less obvious legislation and regulations. The question is whether an organization can fairly be expected to be familiar with all the applicable legislation and regulations. This will also be taken into consideration during the certification process. The obvious legislation and regulations in any case will be those that SCCM has made summaries of (see www.sccm.nl) and legislation and regulations related to activities considered to entail risk from an environmental and/or OHS perspective. Keeping up to date with legal and other requirements The overview of legal requirements must be kept up to date, even when there are changes to legislation. Organizations must therefore keep track of these changes and evaluate how they may affect areas such as operational control, as well as measuring and monitoring and any objectives. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 12 Enshrined in a procedure (or another method in the system) are: > who keeps track of changes in legislation and regulations and other requirements; > what sources of information are used; > how often this is done; > who translates this information into requirements for the organization, and how; > how this is recorded; > how changes are communicated internally; > who determines how, and how often, compliance with the requirements is checked. It is important that the person responsible for keeping track of and evaluating legislation and regulations is also competent to do so (clause 4.4.2). Competence includes knowledge of: > the processes in the organization related to legislation and regulations; > the main thrust of the various kinds of legislation and regulations that can apply. Often there are several officials/departments in an organization who play a part in this process, such as HRM for health-related legislation, Technical Services for inspection requirements and relevant technical standards, a QES (Dutch ‘KAM’; from quality, working conditions and environmental concerns) department for general legal changes, and possibly a legal/accounting department for insurance conditions, etc. Good working relationships and laying down who does what can make these things clearer. With regard to keeping track of changes in legal requirements, there must also be a regular check to see if the applicable requirements still fit the environmental and/or OHS aspects and the company’s operations. New or different requirements may apply due to changes in, or of, operations. There may also be requirements that no longer apply. If desired, evaluating the implications of legislation and regulations on new operations or changes can be a part of an MoC (Management of Change) procedure. The result > A procedure concisely laying down who identifies and keeps up to date with legislation and regulations and how they do so (what the sources of information are; what format is used to record information; frequency of updating; the person responsible; where information is laid down). > An overview of legislation and regulations in effect and any other particular requirements. Annexes 1 and 5 show examples of a format for identifying legislation and regulations, giving an indication of the desired level of detail. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 13 E x am p l e Annexes 1 and 5 give example of ways to set down information about the legislation and regulations. It is not always immediately clear whether a specific law or regulation applies, for example when its applicability is linked to concentrations of a substance. This can be laid down in an additional document. The Dutch guideline PGS 15, for example, contains many different requirements for storing hazardous substances. A company must first use safety-data sheets to determine whether the substances and the amounts it stores are governed by the PGS 15 guideline. These requirements are further dependent on whether the substance is stored indoors our outdoors, in a closet, vault or rack, on the ground floor or a higher floor. This information will determine if parts of the PGS 15 will (or will not) apply. The organization must determine which specific prescriptions apply to be able to monitor compliance. This is worked out with an example in annex 4. 3.3 Identifying relevant legislation and regulations § 3.2 > Keeping track of changes in legislation and regulations § 3.2 > Impact of legal requirements § 3.3 > Implementing measures ensuring compliance § 3.4 > > > Translating legal requirements into their impact on the organization Tasks and resposibilities in: – job descriptions – procedures and/or operational instructions – technical provisions Once an organization knows which legislation and regulations affect it, it will be necessary to ‘unravel’ them to find the specific requirements that affect it. An organization can only make a pronouncement about its own compliance if these requirements are made explicit. This is a time-consuming (albeit one-time) operation, especially for organizations subject to many laws and regulations. Ultimately, however, it has great added value. It must be clear how the legislation and regulations impact the organization, for example: > Technical provisions that must be made; > Organizational measures required; > Emissions that must be kept below certain levels; > Studies that must be done; > Notifications that must be made; > Obligatory monitoring, and monitoring reports. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 14 The applicable articles/requirements/rules for each legal or other requirement can be added to the overview of legislation and regulations from step 1. Of course, this more detailed explanation may be set down in another document within the management system. Linking the legal aspects with the register of environmental and/or OHS aspects and the risk inventory will make the right level of detail easier to see. Linking legislation/regulations to activities and officers Besides identifying legislation and regulations, an organization must identify and evaluate its environmental and/or OHS aspects. The organization’s operations/processes will dictate the line of approach. Making this identification usually shows a connection between the applicable legislation and regulations and the officers responsible. The organization can opt to combine the translating all the legal requirements into their impacts on the organization with the identifying of its environmental and/or OHS aspects. If it does so, it is important to ensure that all legislation and regulations have been adequately incorporated. Ultimately, the responsibilities and tasks with regard to such things as legal requirements come together in the job descriptions, procedures and/or operational instructions. When identifying both environmental and/or OHS aspects and legislation and regulations, items in specific job or task descriptions or procedures/ operational instructions can be numbered and referred to (see 3.4). The result > A procedure (whether or not combined with the procedure from 3.3) which lays down who is responsible for determining the impact on the organization of the requirements in the applicable legislation and regulations. Additional conditions for implementation (frequency, method of documentation, etc.) can also be laid down. > An overview of the requirements per element of legislation and regulations, and their impacts on the organization. S am p l e Annexes 2 and 6 contain tables with examples of how to systematically display the requirements in the applicable legislation and regulations. Since a given requirement can apply to more than one area in the organization, there is sometimes more than one ‘rule’ for the same requirement. Each table shows the person or department responsible for compliance and for ensuring compliance, with reference to a relevant document. Another approach is to link the requirements directly to the tasks necessary for adequate compliance. Examples are included in annexes 3 and 7. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 15 3.4 Ensuring that organizational and technical measures for meeting the requirements are taken > Impact of legal requirements § 3.3 > Ensuring compliance measures work § 3.4 > Self-evaluation of compliance with legislation/regulations § 3.5 > > Implementing measures ensuring compliance § 3.4 > > Define action in improvement programme to achieve compliance Methods for ensuring compliance include: –checklist – frequent measuring, recording and reporting – procedures and/or operational instructions – management of change procedure – translating measures into action and responsibilities Once the organization knows which requirements apply, it determines how each requirement will impact it. What measures and action are necessary to comply with the requirements? If a requirement has not yet been met, an action must be defined in the organization’s environmental or OHS programme (clause 4.3.3) to achieve compliance with it (this programme may be annually updated). It may be necessary to notify and confer with the competent authority to define this action. The next step is to ensure that these measures and actions are actually taken. Doing so properly guarantees that the requirement is met even in between compliance checks (see step 4). The method of ensuring compliance depends on the type of requirement for the organization. There are roughly four types of requirements: > ‘Static’ requirements: requirements for parts of the organization that do not change often, such as requirements for a building (fire-proof doors, presence of a sprinkler system, etc.). > Technical requirements: requirements for technical measures and maintenance. > Performance and monitoring requirements: requirements that entail taking measurements (of concentrations, annual obligations or amounts), keeping records or drawing up reports (including reports, measurements and studies by third parties). > Organizational requirements: for matters such as training and instructing personnel. The static requirements are checked once and ensured using such tools as a ‘management of change (MoC) procedure’. This procedure determines, for example, what action and measures to take in the event of certain changes. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 16 Other methods for guaranteeing compliance include: > a checklist which is gone through at defined intervals; > frequent measuring, recording and reporting (these can be kept up to date in a register or overview of measurements, records and reports); > laying down the method in procedures or instructions which are ensured by means of internal audits; > translating requirements into action linked to officers and recording these actions once carried out (see examples in annexes 3 and 7). The severity of these measures is proportional to the risk of nonconformities. The degree of guarantee must be heavier as the risks increase. The risk has often already been determined in the identification and evaluation phase. Its place in a risk matrix (chance x effect) is useful here. The management system can include an overview by element of how compliance was ensured, if desired linked to the overview in step 2. If there are changes to legislation and regulations it will be easy to find what parts of the management system must be adapted. This kind of overview is a convenient aid, but the standard does not require it. Result > Overview of how compliance with the requirements is ensured in the organization. E x am p l e Annexes 2 and 6 (right-hand columns) and 3 and 7 provide examples of how to ensure compliance with the applicable rules. Annexes 3 and 7 provide partial examples of how the requirements are translated into concrete tasks. Various instruments can be used including checklists, procedures, operational instructions, and record-keeping). N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 17 3.5 Implementing measures ensuring compliance § 3.4 > Ensuring compliance measures work § 3.4 > Self-evaluation of compliance with legislation/regulations § 3.5 > Internal audit § 3.6 > > Self-evaluation of compliance with legislation and regulations Frequency of evaluation depending on, for example: – number of legal requirements – chance of nonconformities – consequences of nonconformities for environment, safety or working conditions – frequency of change in requirements – consequences of change in requirements The essence of this element is that an organization must be able to say with conviction that it has its compliance with legislation and regulations under control. It is difficult to guarantee that all legislation and regulations are being complied with at every moment. Round-the-clock monitoring of all the requirements is impossible. A focused approach should enable the organization’s management to have confidence that there is a high level of compliance and that any nonconformities are resolved (where necessary, in consultation with the competent authorities). Assuming that the organization knows which legislation and regulations apply, and has translated requirements they contain into their impacts on it, it can get a structural idea of its own compliance by taking the following steps. This means that there is an established procedure for this self-evaluation. Approach depends on the number of requirements If the number of requirements in legislation and regulations is limited, a checklist can be used for a periodic check that the requirements are being met. The management system can designate who fills out the checklist and at what intervals, how the results are reported to management, and how the rectification of nonconformities is ensured. If the number of requirements is greater, it is a good idea to establish principles for the frequency with which compliance with the individual requirements is evaluated. This frequency will depend on factors like the chance of a nonconformity with the requirements and any consequences of a nonconformity. Using these general principles as a basis, an organization can determine the appropriate frequency and method of evaluation for each requirement. Basis of the approach To determine how and how often compliance with particular requirements should be evaluated, there must be an idea of: > The chances of a nonconformity with these requirements arising. > The potential consequences of such a nonconformity for the environment, safety or working conditions. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 18 There is a relationship here with the requirement from the standard to identify and evaluate environmental and/or OHS aspects. The OHSAS 18001 standard requires the application of a risk assessment in evaluating the OHS aspects. The ISO 14001 standard does not require this, although organizations with an integrated management system often do apply the risk assessment when identifying their environmental aspects. The SCCM publication ‘Information for product organizations: identifying and evaluating environmental aspects’ provides examples. The outcome of the risk assessment can be used to determine how strictly to specify the evaluation of compliance with legislation and regulation for a particular environmental aspect. An organization can establish a few basic principles for specifying how it evaluates its own compliance. This can be done using the matrix also used for the risk assessment, as shown in table 2. Each organization can use its own categories for chances and effect. Table 2: Example of principles for specifying self-evaluation of compliance N at u re o f Stat i c Techn i ca l Requirement Per f o rmance / Or g an i z at i o na l m o n i to r i n g S co p e o f r i sk 1 Acceptable Test only if a change or > maintenance check > 2x per year data > 1x per month on incident occurs, as part of 2x per year evaluated by rounds with checklist environment/OHS MoC2 procedure coordinator High-risk 1x per month on rounds > with checklist check monthly maintenance > 4x per year data > 4x per year records evaluated by evaluated by environment/OHS Extremely high 1x per week on rounds > with checklist check weekly maintenance (unacceptable risk) environment/OHS coordinator coordinator > 12x per year data > 12x per year data evaluated by evaluated by environment/OHS environment/OHS coordinator coordinator 1 Based on categories in table 6 of SCCM publication ‘Information for product organizations: identifying and evaluating environmental aspects ’ 2 MoC = Management of Change procedure: among other things this procedure indicates what must be done, checked, recorded, etc. in the event of changes in the organization, processes or products. The higher the risk becomes, the more often the self-evaluation must be performed. It must be clear how compliance is evaluated for each requirement. This means that it is known: > Who is responsible for carrying out the evaluation; > What is evaluated (for example which rules or checklist, etc.); > How to record that the evaluation has been done, and how any nonconformities are dealt with. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 19 Evaluating compliance can take various forms, including: > as part(s) of a checklist used for routine checks; > periodic agenda point(s) during meetings; > continuous or periodic measuring programme(s) and reporting results; > incidental measurement; > specific evaluation by management/production manager etc.; > internal audits with an additional audit focused specifically on the process of identifying and complying with legal requirements; > work-place inspections. Checking compliance with legal and other requirements According to the standard, the organization must periodically evaluate whether it is meeting these requirements and must keep records of this evaluation. The frequency of this evaluation can differ for each requirement. The organization must determine how often to evaluate the various requirements and how to perform the evaluation. The method and the frequency of checking, including tasks and responsibilities, are set down in the procedure. Result > A procedure that sets out how the organization evaluates its own compliance. > An overview (periodically if desired) serving as a basis for determining during the management review if compliance satisfies the principles established in the organization’s own policy. 3.6 Implementing measures ensuring compliance § 3.4 > Ensuring compliance measures work § 3.5 > Internal audit § 3.6 > Management review of compliance § 3.7 > > > Internal audit Testing the effectiviness of procedures for evaluation organization’s own compliance During internal audits, the organization itself determines how the parts of its management system are working. The question is also whether the management system is good enough to achieve its objectives. One important objective is to comply with legislation and regulations. The internal audit yields essential information for the management review (see 3.7). The SCCM publication ‘Internal audits’ contains suggestions for carrying out internal audits. Sometimes people think that the internal audits can be used to perform the ‘self-evaluation’ in section 3.5. This is only possible to a limited degree. Since the internal audits are intended to evaluate the organization’s own system, they also test the effectiveness of the procedures for self-evaluating compliance. Compliance can only be evaluated using the internal audits if requirements from legislation and regulations are embedded in procedures or instructions. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 20 3.7 Implementing measures ensuring compliance § 3.4 > Ensuring compliance measures work § 3.5 > Internal audit § 3.6 > Management review of compliance § 3.7 > > Management review of compliance Evaluation by management on overview of compliance performance The results of the evaluation of compliance must be available during the management review (clause 4.6). If management is to make a judgement of compliance, they must be given an overview of performance. For top management, it is in any case important to know for which legislation and regulations compliance is critical and/or insufficient and what measures need to be taken (if necessary) to improve compliance. The cause of any nonconformity is also investigated so as to formulate corrective as well as preventive action. An example of part of a management review procedure is in annex 9. Result > A procedure for performing the management review (when, by whom, what information as input and what decisions are made). > For each management review, a report of the evaluation by top management of (among other things) compliance with legislation and regulations, and decisions about any necessary action (modifying policy; making means available, etc.). N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 21 chapter 4 Relationship to the other parts of the management system This publication discusses the parts of the ISO 14001 and OHSAS 18001 standards having a direct reference to compliance with legislation and regulations. Other parts of the management system are also important for proper compliance. A brief indication of their relationship to compliance follows, in order of the elements of the standard. The numbers of the sections of the standard are indicated, and are the same for both standards. Identifying environmental and OHS aspects (4.3.1) The legislation and regulations must be identified for the applicable environmental and/or OHS aspects. For most companies, the relationship between the environmental and/or OHS aspects and the legislation that applies to them is found in the register of environmental and/or OHS aspects. Often a column is added with references to the applicable legislation and regulations. This reference is useful in the event of changes in legislation, since it makes it easy to find the applicable environmental or OHS aspect and the part of the organization to which it applies, and to assign the impact of the new legislation to the right part of the organization. This relationship goes both ways: if there are changes to an environmental or OHS aspect due to factors such as changes in the process, the relevant legislation or regulation can be used to determine if the requirements are still being met. Competence, training and awareness (4.4.2) The employee responsible for keeping track of legislation and regulations and translating the prevailing requirements to their impacts on the organization must have sufficient knowledge to perform this task. Communication (4.4.3) Requirements in legislation and regulations that determine how work is performed must be communicated to employees to achieve compliance. Control of documents (4.4.5) If procedures or instructions are drawn up for complying with and checking legislation and regulations, they fall under the requirements for control of documents. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 22 Emergency preparedness and response (4.4.7) One of the things that must be evaluated in the event of an emergency or disaster is its effect on compliance with legislation and regulations and other requirements. If the requirements are not being met, even temporarily, a decision must be taken whether to inform the competent authority. Action must also be taken to control environmental and/or OHS aspects and reduce risks, and to come into compliance with the legal and other requirements as quickly as possible again. Monitoring and measuring (4.5.1) control of records (4.5.4) Monitoring, measuring, or keeping records can be a requirement in prevailing legislation and regulations or other requirements. It also records the demonstrability of compliance with legislation and regulations. Nonconformity, corrective and preventive action (4.5.3) If nonconformities are found during the evaluation of compliance, corrective and preventive action will be taken as quickly as possible. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 23 annex 1 Sample simple register of legislation and regulations for an offset printing firm Law, re g u l at i o n o r ot her R emarks Way i n wh i ch l e g i s l at i o n , re g u l at i o n re q u i remen t o r ot her re q u i remen t s a p p ly Activities Decree Prevailing regulations determined using the Applicable requirements are established / translated Netherlands environment (VROM) ministry’s AIM tool; into a checklist. ‘Static’ (such as building-related) see Activities Decree checklist. Not all of these rules requirements are checked once. For recording, see file actually apply. The rules that do not apply are in an on checking legislation overview indicating why each does not apply. Handbook of environmental measures for Last update 2009/2010. The environmental measures checklist is gone the graphics industry and packaging printers through (once, see file on checking legislation). All prescribed measures have been implemented. Netherlands emission guidelines for air VOC emission regulations for the graphic industry The VOC requirements from the handbook are met (NeR) (general) from chapter 3.4.4. (April 2003). (for recording, see file on checking legislation). The measures regarding VOCs are in the workbook of environmental measures and not in the NeR. Decree on ozone-depleting substances Applies to cooling installations maintained by The company does not maintain cooling equipment (October 2003) and Regulation on leak-tight a company accredited by STEK (foundation for itself. The STEK accreditation of the maintenance cooling installations (1997) preventing emissions in cooling technologies). company is monitored by the suppliers’ evaluation. Regulation on European waste catalogue A company can use these lists to determine All hazardous substances have EURAL codes and (EURAL, 1 May 2002) and ‘ESV’ list whether waste substances should be disposed of waste substance numbers before they are disposed (May 2004). as hazardous waste or industrial waste, and if there of. The codes are in the procedure for waste disposal, are specific requirements for the use of substances. and only change if the composition of a substance The EURAL list is available through the environment changes or if the company changes waste-collection (VROM) ministry site, the ESV through the site agency. Control of codes is ensured in the procedure communications-industry organ KVGO. All wastes for waste disposal. disposed of as hazardous waste are identified in the procedure for waste separation and disposal. PGS 15 (2005, incl. errata pages) The PGS applies to storage of hazardous substances The overview of hazardous substances lists if substances have an ADR code from the guidelines, substances which fall under the PGS 15 rules, based since the lower limit (from one of the ADR codes) is on their ADR codes. The substances, quantities and being exceeded. storage location are used to determine which PGS 15 rules apply. These rules are translated into a PGS 15 checklist; see annex 4 (Dutch) Working Conditions Regulations Requirements in Working Conditions Regulations (article 4.3.2b) regarding maximum amounts article 4.3.2. For automatic dosing systems, the legal of isopropyl alcohol (IPA) in damping water limit is 8 percent by volume. This requirement applies to all offset presses. IPA concentrations are checked and recorded weekly. The department head checks records and takes any necessary action. Internally a limit of 5% is observed. (2000). N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 24 Law, re g u l at i o n o r ot her R emarks Way i n wh i ch l e g i s l at i o n , re g u l at i o n re q u i remen t o r ot her re q u i remen t s a p p ly Regulation on packaging and packaging The paper-fibre covenant III applied until 31 December Paper and cardboard are disposed of separately. waste – paper and cardboard covenant II, 2010 and the paper-fibre covenant IV applies from The waste separating procedure regulates which of which the paper covenant is a part. 1 January 2011 - 31 December 2014. The principle is to grades are disposed of separately. ensure collection of old paper and cardboard even if paper prices are low. Separating different paper grades will increase paper ‘yield’. National Waste Management Plan (LAP2 Establishes which wastes must be separated. 2009) The LAP2 indicates the minimum threshold quantities above which wastes must be separated. There is not a separate sector plan for printers giving additional requirements. The separation rules are described in the waste separation procedure. REACH The role identification tool on the Reach helpdesk site The question tree from the identification tool and the finds that the printer is a downstream user. requirements for downstream users are laid down in the ‘checking legislation’ file. The obligations for downstream users are in the purchasing procedure. Requirements regarding sustainable This is not a legal requirement, but a customer The requirements are in a table indicating how the purchasing of printed matter demand requirements are being met. The following (and other measures) do not apply: 1 Het Solvents Decree (VOC emissions guideline) does not apply to offset printers. 2 BREF: surface treatment with solvents (available through Infomil site but not applicable because the company uses under 100 tons of solvents). 3 Packaging tax, applicable if over 50,000 kg of packaging is used per year. The company uses less than this amount. 4 Insurance requirements; these have no relationship to environmental aspects. 5 The permit has been replaced by the Activities Decree as of 1 January 2010. There are no rules in the permit which should be seen as custom guidelines during the transition period. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 25 annex 2 Sample applicable legal environmental and compliance requirements This example shows some of the requirements for a chemical company, along with the methods for ensuring the requirement is being met. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 26 N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 27 Wm**-1 Wm-2 S (Safety General Safety S-2 S-3 S-4 S-5 S-6 S -7 S -8 B-1 W-1 W-2 W-3 D-1 Building Waste Discharge Act) -1 N o. S u b j ec t Water act accredited collector/processor. waste permit art. 4.1 per 24 hrs, sampling 1x per quarter. Pollution of Surface Waters Act Maximum discharge of Cr, Cu, Zn is 2 mg/l, flow rate max 4.5 m3 Waste containing oil must be separately removed and taken to an Sector plan oil-containing rubble created. Separate disposal of wastes: plastic cups (500 or more p/wk), chapter 15 (LAP2) Separate disposal of paper/ /plastic/pallets/chemicals. Fire extinguishers, annual inspection by expert. coupling and uncoupling of the hose. truck must be present during the entire filling process, including tank from a tank truck, the connection between tank and tank Measures must be taken against static electricity while filling a uncoupling the filling hose and while filling a tank. motor of a tank truck must be turned off while coupling and Open fires and smoking are prohibited while filling a tank. The Production Tech. services All departments Production Tech. services Production Production Analysis Checklist instructions Operational instructions Operational Maintenance list Procedure Procedure capacities with max. storage Overview of Storehouse storage above the drip tray). Checklist Storehouse storehouse set-up wood (40 kg or more p/wk), metal (40 kg or more p/wk), and any LAP2 Certificate + Recording system Checklist Storehouse Checklist* Checklist Report Maintenance list Method Storehouse 2 Storehouse 1 Storehouse KAM (QES) dept. Technical services Pr o cess/ de p t. (minimum 110% of the largest package and at least 10% of the total Product storage capacity: leak-proof basins for all stored products Gas bottles must always be secured. person. proof floors must be inspected once every 5 years by an authorized The quality of the floor must be visually assessed annually. Liquid- Maximum of 50 kg spray cans. Maximum of 50 kg spray cans. (otherwise a journal must be kept). Quantity of hazardous substance not more than 2500 kg/litre submitted to competent authority by 1 March at the latest. Annual progress report about 4-year environmental plan, Annual inspection of earthing installation by an accredited expert. R e q u i remen t Art. 16 Wm article T-12 Wm article T-11 paragraph 3.9 paragraph 6.2 paragraph 3.3 paragraph 3.1 paragraph 3.1 paragraph 3.18 Wm article I-9 Wm article I-14 A rt. n o, mgmt plan 2 National waste Covenant Buildings decree Wm Wm PGS 15 PGS 15 PGS 15 PGS 15 PGS 15 PGS 15 Wm Wm Law CL 101 WI 101 WI 101 CL 57 Cl 56 CL 56+57 D o c . n o. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 28 D-2 D-3 E-1 Emissions Arbobesluit Arbobesluit Arbobesluit A-5 A-6 A-7 * See example in annex 4 **Wm: Environmental Management Act Arbobesluit A-4 (‘Arbobesluit’) Conditions Decree Working (‘Arbowet’) Conditions Act Working A-3 A-1 OHS Permit Permit Arbowet E-3 Permit Water act Water act Law A-2 E-2 to air N o. S u b j ec t R e q u i remen t quarter. Article 8.3 Article 8.2 Article 8.1 Article 4.3 Article 4.2 KAM/QES and Tech. services maintained and repaired. KAM/QES. the RI&E. Personal protective equipment must be available, used, Personnel and KAM/QES. correctly. The use of personal protective equipment must be evaluated in Purchasing and department Personal protective equipment must meet standards and be used Personnel values. department Exposure to hazardous substances must remain below threshold Personnel substances. department and reported. An additional RI&E must be done for exposure to hazardous Personnel Workplace accidents and occupational illnesses must be recorded department and Action Plan. Article 9 Personnel Employer must draw up a Risk Identification and Evaluation (RI&E) Article 5 Production Production Purchasing Production Annual measurements according to set-up measuring plan. Investigate decreasing emission of hydrocarbons from the facility. Draw up a solvents ‘accounting system’. results of analyses, and quantity of wastewater per 24 hrs. Production Pr o cess/ de p t. Wm article L-7 Wm article L-6 Wm article L-5 permit 6.1 and 6.2 Pollution of Surface Waters Act An environmental log must be kept containing sampling data and permit art. 4.2 Pollution of Surface Waters Act Discharge of mineral oil maximum 20 mg/l, sampling 1x per A rt. n o, management Procedures, supply RI&E and report guide information, safety Procedure, records, procedure measurements , Overview of Procedure, RI&E plan Emergency response Procedure and Procedure, RI&E Recording system Report Recording system Recording system Analysis Method D o c . n o. annex 3 Sample translation of legal environmental requirements into concrete tasks Below is an example of a company that has translated its legal requirements into employee tasks (only those involving storage of hazardous substances are shown here). Where possible, the company has integrated the requirements into the procedures and operational instructions in its management system. For monitoring purposes (and sometimes for performing the tasks) the tasks have been put in a computerized system. After a task is completed, it must be ‘cancelled’ in the system. The environmental-OHS coordinator does random checks to see if the tasks have been performed well and carefully, and if compliance is being ensured and/or checked by means of the formulated tasks. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 29 N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 30 PGS S u b j ec t PGS 15 re g u l at i o n Law o r D e ta i l ed (primarily partitioning). Check whether personnel are etc. > participants’ > table 3 is based on the transportation legislation ADR. The table shows the lower limits of hazardous substances. The PGS 15 does not apply under this limit. Chapter 3 (General) applies to [company name] for both internal and external storage facilities, and chapter 6 (Storage of gas bottles) sets requirements for storage of gas bottles over the limit of 115 litres. hazardous substances substances in such a way as to achieve an acceptable level of protection for people and the environment. The required level of protection is determined by the current state of the art for constructing storage facilities, fire-fighting systems and work equipment. The categories and definition of hazardous substances in PGS 15 are also used in the Carriage of Dangerous Goods Act. Classification of hazardous permit for storage site and additional requirements from PGS 15 conformance with the European ADR agreement. in the environmental > substances takes place in checklist of requirements informed which employees must be involving subjects about reports of consultations information sessions and records of informative materials storage sites, partitioning, maximum quantities, specified the ADR safety advisor are Check that the activities of substances about storing hazardous the requirements agreements Inform new employees about storage sites’ the checklist ‘requirements for permit requirements, using satisfy the environmental Check that the storage sites ‘overview of partitions’. using the ‘PGS 15 checklist’ and stored according to the rules, hazardous substances are Check whether packaged adequately trained. storing hazardous substances and agreements about informed of requirements performing tasks are hazardous substances in substances containing > The classification of Check whether personnel Task descr i p t i o n packaged overview of hazardous R e f erence Storage of re q u i remen t s descr i p t i o n o f storing packaged hazardous L i nk The guideline contains rules for S u mmary monthly annually quarterly annually Fre q u ency …. …. …. …. h o l der Task annex 4 Sample translation of general environmental requirements into specific rules PGS 15 is a guideline with many different requirements for storing hazardous substances. Using safety-data sheets, a company must first determine whether the substances and amounts of them stored fall under PGS 15. The requirements are then dependent on whether the substance is stored inside or outside, in a closet, vault or rack, on the ground floor or an upper floor. These findings will determine which parts of the PGS 15 will (or will not) apply. To monitor compliance, it must be determined which specific rules apply. The substance of this annex will be linked to the overview of the applicable legislation and regulations in annex 1 and/or the elaboration of the requirements in annex 2. One of the rules the company must obey is the PGS 15 for storing hazardous substances. The PGS 15 analysis is based on the overview of hazardous substances and ADR codes that a company must have available. Analysis of the applicable requirements from PGS 15 (28 June 2005) including published addenda sheets up to 1 September 2010 (Note: this overview is not complete!) § 3.1 Indicates that chapter 7 of PGS 15 (§ 3.11) should be referred to for storage of spray cans. It also indicates that the threshold is 50 kg. This means than the PGS 15 only applies if more than 50 kg of spray cans are stored (§ 3.1.2). Conclusion: the company stores less than 50 kg of spray cans, thus PGS does not apply here. Working stock (the amount used in one day or batch) is not covered by PGS 15. Drawing off or racking is not permitted in the storage space. Empty packaging not yet cleaned is covered by PGS, however, and is stored as full packaging. § 3.2 Construction requirements Conclusion: the requirements for the hazardous substances storage space are covered by the prevailing requirements since the storage space existed before the publication of PGS 15 in July 2005. The requirements for storage space are listed in the permit. These requirements are checked once only, and compliance is further guaranteed by means of a management of change (MoC) procedure. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 31 § 3.3 Concerns floor quality Conclusion: the floor has a liquid-proof finish and must undergo periodic visual inspection. § 3.4 Concerns the quality of racks Conclusion: construction requirements are checked and ensured in the management of change procedure. They have periodic visual inspection. § 3.5Protection from lightning Conclusion: lightning-proofing the facility is not necessary. This is determined using the Dutch standard NEN 1014. See the company notice: Implementing the calculation model for lightning-proofing. § 3.6 Explosive safety Conclusion: given the nature of the substances, there is no danger of explosion and therefore no measures of this type need to be taken. § 3.7 Ventilation Conclusion: the requirements for ventilation in the storage space were introduced during construction of the space. At least once a year, the ventilation equipment is checked to see that it functions properly and that nothing is blocking it. When the check has been performed it is recorded in the checklist ‘Meeting the PGS 15 requirements’. § 3.8Prevention of contaminated rainwater Conclusion: this rule does not apply, since the external storage is in an appropriate (closed) container. Rainwater cannot get onto the floor of the container. § 3.9Product containment Conclusion: All stored containers have leak-proof basins underneath. These basins must be able to contain at least 110% of the contents of the largest package and with at least 10% of the total amount stored. We will check this periodically. § 3.10Fire-proof storage closets Conclusion: Since the company uses storage vaults and not closets, this rule does not apply. § 3.11Packaging and labelling The packaging of hazardous substances meets the ADR requirements. The substances are stored in the approved packages in which they were delivered. The same holds for the labelling of the hazardous substances, which were labelled by the supplier. Conclusion: Only undamaged, labelled packages are being stored. If labels are (or have become) illegible, a replacement label is attached. The legibility of labels and damage to packages is checked. NB: If a company has several storage spaces which all are covered by PGS 15, the applicable rules for each space must be determined. The rules can differ on the basis of, for instance, location (inside vs. outside, ground floor vs. upper floor), kind of substance stored or the amount(s) of substances stored. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 32 Sample PGS 15 checklist (not complete) A rt. N o. R u l e / q u est i o n f r o m PG S 15 C heck y es/ n o Alg. Are all substances (including wastes), excepting the working stocks stored in the R emarks / f i nd i n g s closets or basins intended for them? Alg. Does everything look tidy and orderly (good housekeeping)? 3.1.3 Is the working stock no more than one day’s consumption? 3.1.4 Are there indications that draining or racking is taking place in the storage area? 3.1.5 Are empty, not-cleaned packages stored like full ones? 3.3.3 Is the floor clean and without cracks? (Visual inspection) 3.4 Is the quality of closets, basins, and racks good? (No damage, collapsed shelves, and collision protection still intact) 3.9 Are the leak-proof basins large enough? (each basin must be able to accommodate 110% of the volume of the largest container and at least 10% of the total volume of packages stored), calculated for each basin separately. If the agreements for substances and number of containers per basin/rack are met, the volume requirement has been met. 3.11 Is the packaging of the hazardous substances sufficient? (whole, sealed, original, ..) 3.11 Does the packaging have proper labelling and hazard symbols? Check that substances which should not be stored together are stored separately). See the partitioning overview …… N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 33 annex 5 Sample of simple register of OHS legislation and regulations for an offset printing company Law, re g u l at i o n o r R emarks Way i n wh i ch l e g i s l at i o n , re g u l at i o n o f ot her re q u i remen t ot her re q u i remen t s a p p ly Working Conditions Act The Working Conditions Act contains general rules for Using the risk inventory and evaluation for the (Arbowet) employers and employees, to ensure a safe and healthy ‘Grafimedia’ sector, the company checks to see that workplace. Not every article in the Act applies to this company. it is complying with all the rules from the Working The articles which do not apply are in an overview indicating Conditions Act, Working Conditions Decree and the why each does not apply. Working Conditions Regulations. This RI&E is performed every four years, and must be done sooner if there are changes to legislation and regulations or in the company. There is an annual check to see if the RI&E must be repeated earlier. Working Conditions Decree The general rules in the Working Conditions Act are elaborated (Arbobesluit) on in the Working Conditions Decree. Here as well, not all See text for Working Conditions Act. articles will apply. The articles that do not apply are in an overview indicating why each does not apply. Working Conditions Regulations The Working Conditions Regulations contains more specific (Arboregeling) rules of the Working Conditions Act. Not all regulations apply to See text for Working Conditions Act. this company. The articles that do not apply are in an overview indicating why each does not apply. Graphic media sector The Grafimedia requirements ‘catalogue’ was drawn up by The company has read all the subject pages of the requirements representatives of both employers and employees in the ‘catalogue’ on www.arbografimedia.nl. Using the (‘Arbocatalogus Grafimedia’) graphic media branch. It contains minimum standards that checklists and the RI&E, they have checked if all companies working in the branch must meet, as well as requirements are being met. There is a check each year suggestions for solutions. of whether there have been any changes that make it necessary to read the pages again. Working Times Act The Working Times Act prohibits employees working too many The Ministry of Social Affairs’ (SZW) brochure on the (Arbeidstijdenwet) hours in a day or week. Working Times Act has been read. The working hours and break times meet the requirements in the Act. If working hours or break times change, or if an employee is pregnant, the brochure will be checked again. There is an annual check to see if there have been changes to the Working Times Act. Work and Care Act The Work and Care Act regulates different forms of leave, If an employee’s leave may fall under the Work and (Wet Arbeid en Zorg) so that employees can better coordinate work with receiving Care Act (pregnancy, maternity, adoption, foster care, and giving needed care. emergency and other short-term leave, care leave, maternity/paternity leave, or long-term care under the Dutch life-course savings scheme), the checklist based on this law is used. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 34 Law, re g u l at i o n o r R emarks Way i n wh i ch l e g i s l at i o n , re g u l at i o n o f ot her re q u i remen t ot her re q u i remen t s a p p ly Gatekeeper Improvement Act Officially called the ‘Eligibility for Permanent Invalidity Benefit In the event of illness, the company goes through the (Wet verbetering Poortwachter) (Restrictions) Act,’ this Act provides rules for the first two years checklist, drawn up in consultation with the company of illness, with the goal of keeping the period of illness as short doctor. as possible. Tobacco Act (Tabakswet) The Tobacco Act provides measures to minimize tobacco use, There is no smoking allowed inside the company and to protect non-smokers from second-hand smoke. premises. Smokers may smoke in the smoking area outside the building. This complies with the Tobacco Act. Each year there is a check for changes in the Tobacco Act. Works Councils Act (Wet op de This Act contains rules for the works councils and employee Since the company has fewer than 50 employees, it is Ondernemingsraden) representative bodies. not required to have a works council. An annual poll is taken among employees asking if they find a need for an employee representative body. Grafimedia Collective Labour The Collective Labour Agreement for the Grafimedia sector The agreements in the CAO are incorporated in the Agreement (CAO) contains agreements about illness, leave, risk inventory and checklist for leave and the checklist for illness. A evaluation, and training. summary is made of agreements about training that is used in performance appraisal interviews. In performing the RI&E, the testing agreements described in the CAO are used. With any new CAO, the checklists are modified and there is a check to see if other modifications to policy of procedures are necessary. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 35 annex 6 Sample applicable legal OHS requirements and how to ensure compliance S u b j ec t N o. Law A rt. N o. R e q u i remen t Pr o cess/ D e p t. E ns u red by Policy P-1 Working Conditions Article 5 The employer must draw up a risk Personnel and QES Procedure, RI&E identification and evaluation (RI&E) and depts. Act D o c . n o. an action plan. P-2 Working Conditions Article 9 Act Occupational accidents and illnesses Personnel and QES Procedure, must be recorded and in certain cases depts. Emergency plan An additional RI&E must be made for Personnel and QES Procedure, RI&E exposure to hazardous substances. depts. Exposure to hazardous substances must Personnel and QES Overview of stay below threshold limit values. depts. measurements, reported. P-3 Working Conditions Article 4.2 Decree P-4 Working Conditions Article 4.3 Decree records, procedure Personal PPE -1 Working Conditions Article 8.1 Decree Protective Personal protective equipment Purchasing and Procedure, must meet standards, fit the hazard, QES depts. informing Equipment circumstances and the person, and be employees, (PPE) used correctly. safety guide, PPE register PPE -2 Working Conditions Article 8.2 Decree PPE -3 Working Conditions Article 8.3 Decree The use of personal protective Personnel and QES equipment is evaluated in the RI&E. depts. Personal protective equipment must be Purchasing, QES available, used, maintained and repaired. dept. and technical services RI&E report Procedures, supply management, PPE register Noise N-1 Working Conditions Article 6.7 Decree The RI&E must evaluate the noise levels Personnel and QES Procedure, RI&E to which employees are exposed. depts. report, Noise reports N-2 N-3 Working Conditions Articles 6.8 If threshold limit values are exceeded, Technical services, RI&E report, noise Decree and 6.9 measures are taken, keeping in mind Personnel and QES report, action occupational hygiene requirements. depts. plan An audiometric examination must be Personnel and QES Procedure, offered if threshold limit values are depts., company register, exceeded. physician individual Working Conditions Article 6.10 Decree medical dossiers N-4 Working Conditions Decree Article 6.11 Information and instructions should be Personnel and QES Procedure, given to employees if certain threshold depts. RI&E-report, limit values are being exceeded. noise reports, information campaign N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 36 S u b j ec t N o. N-5 N-6 Law A rt. N o. R e q u i remen t Pr o cess/ D e p t. E ns u red by D o c . n o. (Rubber/plastics Solutions Compressed-air hose openings must be Technical services Checklist, CL 201 industry) for noise fitted with “quiet” nozzles. Employees and QES dept. information Requirements are given instructions (they usually (Arbocatalogus believe that these nozzles work less NRK) well). NRK Requirements Solutions Use mufflers when releasing product for noise (releasing compressed air after pressure campaign Technical services Checklist Redesign CL 201 buildup). N-7 N-8 NRK Requirements NRK Requirements Solutions Cool with water instead of quick air- R&D, Technical for noise cooling. services Solutions Cleaning with a vacuum cleaner instead Production for noise of compressed air. Procedure, information campaign N-9 NRK Requirements Solutions Limiting how far a product may fall. for noise N-10 NRK Requirements Solutions and breaks Working Times Act Article 5:7 -1 Article 5:7 Article 5:7 Redesign services Breaking the fall of dropped products. for noise Working hours WRT R&D, Technical R&D, Technical Redesign services An employee may work no more than 12 Personnel dept. Registration hours per shift. and production system An employee may work no more than 60 Personnel dept. Registration hours per week. and production system The average weekly hours worked over Personnel dept. Registration a period of 4 weeks must not exceed 55 and production system The average weekly hours worked over Personnel dept. Registration a period of 16 weeks must not exceed and production system If an employee works more than 5.5 Personnel dept. Registration hours, he or she must have at least 30 and production system If an employee works more than 10 Personnel dept. Registration hours, the break must be at least 45 and production system hours. Article 5:7 48 hours. Article 5:4 minutes’ break. This may be split into two 15-minute breaks. Article 5:4 minutes. It may be divided into several breaks of at least 15 minutes each. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 37 annex 7 Sample translation of legal OHS requirements into concrete tasks Below is an example of a company that has translated its legal requirements into employee tasks (only a few tasks related to noise). Wherever possible, the company has integrated the requirements into the procedures and operational instructions in its management system. For monitoring purposes (and sometimes for performing the tasks) the tasks have been put in a computerized system. After a task has been completed it must be ‘cancelled’ in the system. The environmental-OHS coordinator performs random checks to see if the tasks have been performed well and carefully and if compliance is being ensured and/or checked by means of the formulated tasks. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 38 N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 39 tools machines/equipment/tools. Once a year, check that all equipment is included in the plan. employees on the work floor, technical services employees, and themselves can provide variety in their job description. outside companies. Once. At acquisition of new Having employees do more maintenance is performed by for each machine. Make a maintenance ‘passport’ Lay down what part of maintenance ‘passport’ maintenance ‘passport’ preventive maintenance ‘passport’ for each machine. If desired, make a maintenance included in the plan. a year, check that all equipment is planned in advance. of machines, equipment and machines/equipment/tools. Once Once. At acquisition of new drawn up in which review days are maintenance Draw up a maintenance plan. A maintenance plan must be Preventive Maintenance plan necessary. do so. Once. At acquisition of new the equipment, see if inspection is machines/equipment/tools. On the basis of instructions for circumstances are a reason to Equipment is inspected if special Logbook and maintenance plan necessary. tested. be inspected and if necessary inspected/tested. Once. At acquisition of new the equipment, see if inspection is machines/equipment/tools. Worn equipment which could Conditions Decree. date and complete. year, check that everything is up to Conditions Decree requirements from the Working On the basis of instructions for equipment is acquired. Once a requirements from the Working equipment complies with the Logbook and maintenance plan Supplement when new CE marks complies with the cause dangerous situations must www.wetten.nl Once for all equipment. See if equipment without If the above is not the case, it must be demonstrated that the relevant Commodities Act decrees. be periodically Equipment must it may be assumed that the decrees. Equipment report date and complete. accordance with the instructions, Commodities Act equipment complies with the year, check that everything is up to Dutch-language instructions. of conformity and is used in with the relevant equipment is acquired. Once a make a set with the EC declaration Supplement when new of conformity and instructions. For every item of equipment, declaration of conformity and Once for all equipment. Fre q u ency Overview of equipment with EC D escr i p t i o n o f task mark, has an EC declaration R e f erence If work equipment has a CE www.wetten.nl Work equipment re q u i remen t s D e ta i l ed descr i p t i o n o f must comply L i nk S u mmary ….. ….. ….. ….. ….. ….. ….. by p er f o rmed Task N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 40 L i nk cutter working with a vlees.nl Guidelines for safe www.arbocatalogus- S u mmary cutters. Give new employees information about safety when working with cutters. safe use of the cutter (proper use of safety hood/catch, necessary caution when removing meat). meetings to working safely with Devote time in the employee Training period form. 6. Employees working with cutters Minutes of employee meeting. receive repeated instruction in blades, and supervise their use. employees who replace cutter register. blades. Provide cut-resistant gloves to Personal protective equipment machine annually. Check the condition of the gloves when replacing the cutter Maintenance schedule 5. Employees wear cut-resistant condition. 4. The machine is in good requirement is still being met. periodic maintenance, check if this purchasing the cutter. During schedule. cutter does not work if there is a malfunction in the safety control. Check these aspects when Logbook and maintenance requirement is still being met. periodic maintenance, check if this 3. There is a feature where the accidentally. purchasing the cutter. During schedule. such that it cannot be turned on requirement is still being met. Check these aspects when Logbook and maintenance 2. The cutter‘s operating system is periodic maintenance, check if this safety catch. purchasing the cutter. During schedule. the hood is raised. The hood has a Check these aspects when Logbook and maintenance D escr i p t i o n o f task ensures that the machine is off if R e f erence 1. The cutter has a hood that safety requirements: The cutter meets the following re q u i remen t s D e ta i l ed descr i p t i o n o f Annually and at hire. Continuous Annually. At purchase and annually. At purchase and annually. At purchase and annually. Fre q u ency ….. ….. ….. ….. ….. ….. by p er f o rmed Task annex 8 Sample translation of general OHS requirements to specific rules This is an example of a way to determine whether legislation and regulations apply using specific rules. Sometimes legislation and regulations only apply if certain limits are exceeded. Here, a company canteen has computer display units (VDUs) in several places. They must find out which work stations the OHS legislation and regulations about working with computer displays apply to. Article 5.8 of the Working Conditions Decree indicates that the articles about working with computer displays do not apply to: 1a Operating stations on machines; 1b Computer systems intended primarily for use by the public; 1c So-called portable systems not continuously in use on a workstation; 1d Calculating machines, cash tills and other equipment provided with a small display for information or quantities and required for the direct use of this equipment; 1e Conventional typewriters with displays; 2 Neither does this Section apply to work whereby an employee usually uses a VDU less than two hours in every 24 hours. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 41 Below is a list of the displays in the company canteen and in its offices, work spaces and storage spaces. S pace D escr i p t i o n o f d i s p l ay n u mber D o es O H S E x p l anat i o n C heck i n g l e g i s l at i o n a p p ly ? 1.01 Restaurant team leader’s display Yes More than two hours per day, traditional computer work station. 1.01 Cook’s display No Average of 1.5 hours per day. Check annually if amount of computer work has increased. 1.02 Assistant team leader’s display No Average of less than one hour per day. 1.02 Kitchen workers’ shared work station No Average of less than one hour per day. 1.03 Cold room, display on refrigerator No Display for direct use of equipment (1d). 1.04 Walk-in freezer room, display on freezer No Display for direct use of equipment (1d). 1.10 Restaurant, staffed cash desk No Cash till (1d) 1.10 Restaurant, automatic cash desk No Used by the public (1b) 1.10 Restaurant, computer for ordering No Average of less than one hour per day. 1.12 Dishwashing area, display on dishwasher No Display for direct use of equipment (1d). 1.13 Kitchen, deep-fat fryer display No Display for direct use of equipment (1d). 1.13 Kitchen, oven display No Display for direct use of equipment (1d). 1.15 Supply room, PDA for supply management No Portable system not continually in use (1c). Check annually if amount of computer work has increased. Check annually if amount of computer work has increased. Check annually if amount of computer work has increased. Conclusion For the time being, the rules from OHS legislation and regulations relevant to computer display work only apply to the restaurant team leader’s work station. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 42 annex 9 Sample management review procedure Below is a part of the management review procedure, around the input and analysis regarding legislation and regulations. Documents to be supplied for the management review: > procedure for keeping track of legislation and regulations; > overview of changes in the organization (including other changes in process or product) and the follow-up with regard to legislation and regulations (including updating applicable legislation and regulations fitting the environmental and OHS aspects, determining impact on the organization, taking measures to achieve compliance, information campaigns within the organization, etc.); > report of evaluation(s) of compliance with legislation and regulations (performance): conclusions, nonconformities, analysis of cause, corrective or preventive action; > reports of external monitoring (by government authorities etc.): nonconformities, cause analysis, corrective or preventive action; > reports/results of internal and external audits regarding legislation and regulations: nonconformities, cause analysis, corrective or preventive action; > results of competency analysis of employee(s) responsible. Analysis by top management: > evaluate whether the method of keeping track of legislation and regulations ensures an up-to-date register of legislation; > evaluate whether changes in the organization have been adequately followed up; > evaluate if the way compliance is achieved, and the compliance itself, is sufficient; > evaluate whether sufficient corrective or preventive action has been taken; > evaluate whether the procedure for corrective action is sufficient; > evaluate whether the employee(s) involved have sufficient competence and if they need additional training. Conclusion by management: With the management review, top management determines if the management system is still suitable, appropriate and effective. Part of this is determining if the compliance management system or method is still suitable, appropriate and effective, and that it ensures continual compliance with legal and other requirements. N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 43 Contact Please do not hesitate to contact us if you have any questions. We will gladly help companies, organizations, consultants, supervisory bodies, certification bodies and other stakeholders. SCCM P.O. Box 13507 2501 EM The Hague T +31 (0)70 362 39 81 E info@sccm.nl I www.sccm.nl Publication SCCM, Den Haag N 10 0824 v e r s i o n o f 10 J u ly 2012 Compliance with legislation an d regu lations for users of envi ronmental an d/or ... occu pational h ealth an d safety management systems | 44