COLLECTING, MONITORING AND REPORTING REPEAT EXAMINATIONS Good Practice Guide No 4 Version 2 November 2006 Published by: NHS Cancer Screening Programmes Fulwood House Old Fulwood Road Sheffield S10 3TH Tel: 0114 271 1060 Fax: 0114 271 1089 Email: info@cancerscreening.nhs.uk Web site: www.cancerscreening.nhs.uk © NHS Cancer Screening Programmes 2006 The contents of this document may be copied for use by staff working in the public sector but may not be copied for any other purpose without prior permission from the NHS Cancer Screening Programmes. The document is available as a PDF file on the NHS Cancer Screening Programmes website. Typeset by Prepress Projects Ltd, Perth (www.prepress-projects.co.uk) Printed by Charlesworth Collecting, Monitoring and Reporting Repeat Examinations CONTENTS Page No Preface iv 1. INTRODUCTION 1 1.1 1.2 1.3 1.4 Purpose Responsibilities Definitions NHSBSP standard 1 1 1 2 2. RECORDING REPEAT EXAMINATIONS 3 2.1 2.2 2.3 2.4 2.5 2.6 2.7 Data requirements Inputting technical repeats without using the NBSS daybook Inputting technical repeats using the NBSS daybook and SMDE Inputting technical recalls by manual entry Inputting technical recalls by direct barcode entry Technical recall and assessment Women who fail to attend for technical recall appointments 3 4 5 6 8 9 9 3. COLLECTING, MONITORING AND REPORTING 10 3.1 3.2 3.3 3.4 3.5 3.6 Local protocols Information to be collected locally Regional reporting and monitoring National reporting and monitoring Equipment faults Crystal reports 10 10 10 11 11 12 REFERENCES 12 NHSBSP November 2006 iii Collecting, Monitoring and Reporting Repeat Examinations Preface This Good Practice Guide was originally prepared for the NHS Breast Screening Programme (NHSBSP) by a working party consisting of members of the National Quality Assurance (QA) Coordinating Group for Radiography and the National Administration and Clerical QA Coordinating Group. The guide has now been updated by Sarah Cush and Margot Wheaton with the help of current members of the national coordinating groups, and reflects the changes in working practices following implementation of the redeveloped national breast screening computer system (NBSS). The NBSS User Guide, which gives a detailed explanation of the functionality of the system, can be found on the NBSS website at http://www.nbss.nhs.uk. NHSBSP November 2006 iv Collecting, Monitoring and Reporting Repeat Examinations 1. INTRODUCTION 1.1 Purpose The purpose of this document is to clarify and standardise the recording of data on repeat mammographic examinations in order to monitor performance against the national standard. The aim is to produce standard reports for local, regional and national monitoring. 1.2 Responsibilities Mammographers have specific responsibilities under the Ionising Radiation (Medical Exposure) Regulations 2000 (IR(ME)R2000) for justifying repeat mammographic examinations. These should be clearly set out in work instructions. The appropriate circumstances for the repeat must be specified and always applied.1 All breast screening programmes are responsible for recording, collecting and monitoring repeat examination data. The data should be reported regionally and nationally. All mammographers have a responsibility for regular audit of the number of repeat examinations and review of their performance against personal, unit, regional and national standards.2 1.3 Definitions Repeat examinations can be divided into two categories: technical recalls and technical repeats. A technical repeat (TP) is when the mammographer makes the decision to repeat the same projection(s) after identifying an error. A technical recall (TC) is when a woman is asked to reattend for the same projection(s) to be repeated, whether oblique or craniocaudal, because the current screening examination is technically inadequate for reporting (or is missing). For the purpose of this document, the NBSS abbreviations TC and TP are used. The term repeat examinations (TR) refers to the total number of technical repeats (TPs) and technical recalls (TCs). Supplementary projections may occasionally be required to complete the mammographic screening examination. This is while the woman is still present either on the mobile unit or at the static unit and is based on the professional judgement of the mammographer. These are not classed as repeat examinations. NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations 1.4 NHSBSP standard Objective 6 in the NHSBSP national standards table is ‘to minimise the number of women undergoing repeat examinations’.3 The minimum standard is that less than 3% of total examinations should be repeated, and the target is less than 2%.3 Objective 6. To minimise the number of women undergoing repeat examinations Criteria The number of repeat examinations Minimum standard Target < 3% of total < 2% of total examinations examinations It is important that breast screening programmes accurately and consistently record repeat examination data to ensure that this standard is monitored. Repeat examinations should be minimised to keep radiation dose to the minimum necessary and, particularly when second appointments are needed, to minimise anxiety caused to women. NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations 2. RECORDING REPEAT EXAMINATIONS 2.1 Data requirements The following data must be collected in order to be able to monitor repeat examination rates: • • • name and screening number of the woman code of the mammography practitioner performing the original examination repeat reason code. In order to calculate the rates, the number of women screened must also be known. Training centres and breast screening services that have mammographers in training should identify them separately on NBSS with an individual code. The calculation of the repeat examination rate for a department should include all mammography practitioners, but the calculation of the repeat examination rate for an individual mammography practitioner should take account of their training status. The categories of repeat examinations and associated reason codes are shown in Table 1. Table 1 Categories of repeat examinations and reason codes Category Mammographer Equipment Reason code R1A Reason Inadequate position R2 R3 Inadequate compression Incorrect exposure R4 R5 Incorrect processing Artefacts obscuring image Overlapping anatomy E1 X-ray machine malfunction Film processing system fault Film handling fault Identification marker Cassette Film manufacturing fault E2 E3 E4 E5 E6 Client R1B NHSBSP November 2006 Inadequate position – client Example(s) The mammographer had not imaged all of the breast tissue, nipple not in profile or obscuring breast tissue Blur Too light or too dark or automatic exposure control (AEC) not over dense area of the breast AEC failure Scratches obscuring breast tissue Fogging, double loading, not loading No name Light leakage, screen artefacts Cutting artefacts Physical difficulties experienced in getting adequate images Collecting, Monitoring and Reporting Repeat Examinations 2.2 Inputting technical repeats without using the NBSS daybook The Screening Film Record for a right sided technical repeat is shown below. This screening record is now complete and the episode can be closed. 2.2.2 Inputting technical repeats using the NBSS daybook and SMDE NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations 2.3 Inputting technical repeats using the NBSS daybook and SMDE Using the NBSS daybook is an alternative way of inputting technical repeats. 2.2.3 Inputting technical recalls (manual entry) The screening film record for a technical recall is shown below. Note that: • • • • the overall opinion shows films not reported only one film reader is required; this could be a film reader or an appropriately experienced radiographer who decides that the film is inadequate both sides must be recorded as TR irrespective of whether one or both sides are affected the repeat reason must be documented on this first screening film record so that it is recorded against the correct mammography practitioner’s name. NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations 2.4 Inputting technical recalls by manual entry The Screening Film Record for a technical recall is shown below. Note that: the Overall Opinion shows films not reported only one Film Reader is required; this could be a film reader or an appropriately experienced radiographer who decides that the film is inadequate both sides must be recorded as TR irrespective of whether one or both sides are affected the Repeat Reason must be documented on this first screening film record so that it is recorded against the correct mammography practitioner’s name. • • • • A new screen film record is now created to enter the details of the technical recall visit. In this example, films were repeated on the right side, but none was taken on the left side: • • N must be entered in the view(s)/procedure(s) field to signify that no films were taken on the left side this case was reported as RR by two readers. The screening record is now complete and the episode can be closed. NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations A new Screen Film Record is now created to enter the details of the technical recall visit. In this example, films were repeated on the right side, but none was taken on the left side: • • N must be entered in the View(s)/Procedure(s) field to signify that no films were taken on the left side this case was reported as RR by two readers. The screening record is now complete and the episode can be closed. 2.2.4 Technical recall by direct barcode entry The SIRE film results screen is shown below. Note that: • • • • • only one reader is required; this could be a film reader or an appropriately experienced radiographer who decides that the film is inadequate a tech recall outcome should be entered onto each side irrespective of whether one or both sides are affected the save & unload button should be pressed in order that the woman can be recalled for her TR appointment the films can then be taken off the viewer the repeat reason should be entered on the first SIBX film results screen so that it is recorded against the correct mammographer’s name. NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations 2.5 Inputting technical recalls by direct barcode entry The SIRE film results screen is shown below. Note that: • • • • • only one Reader is required; this could be a film reader or an appropriately experienced radiographer who decides that the film is inadequate a Tech Recall outcome should be entered onto each side irrespective of whether one or both sides are affected the Save & Unload button should be pressed in order that the woman can be recalled for her TR appointment the films can then be taken off the viewer the repeat reason should be entered on the first SIBX Film Results screen so that it is recorded against the correct mammographer’s name. A new screen film record is created automatically to enter the details of the technical recall visit. A new Screen Film Record is created automatically to enter the details of the technical recall visit. 2.3 Technical recall and assessment Women requiring technical recall for one side and assessment recall for the other side should be recalled for assessment in the normal way. The letter sent to the woman should be the recall to assessment letter (FVRC). A screening film record should be created and completed for the TR side in the normal way. It is important that the screening film records are completed with an outcome of recall to assessment (FV or RC) before the assessment film record is completed. It should be noted that, when women are recalled for a repeat examination and for assessment, the two processes should be recorded separately. Local protocols must be drawn up to allow separate NHSBSPand November 2006 recording monitoring to take place. Mammographic images repeated during assessment procedures (eg repeated stereo images) should not be counted in the calculation of repeat examination rates, but should be monitored separately. Collecting, Monitoring and Reporting Repeat Examinations 2.6 Technical recall and assessment Women requiring technical recall for one side and assessment recall for the other side should be recalled for assessment in the normal way. The letter sent to the woman should be the recall to assessment letter (FVRC). A Screening Film Record should be created and completed for the TR side in the normal way. It is important that the screening film records are completed with an outcome of recall to assessment (FV or RC) before the assessment film record is completed. It should be noted that, when women are recalled for a repeat examination and for assessment, the two processes should be recorded separately. Local protocols must be drawn up to allow separate recording and monitoring to take place. Mammographic images repeated during assessment procedures (eg repeated stereo images) should not be counted in the calculation of repeat examination rates, but should be monitored separately. If images are repeated as part of the assessment process, these should be recorded on NBSS, but are not part of the standard. The national minimum standard and target apply only to repeat examinations undertaken on screening mammography. Each breast screening unit should have in place clear protocols for collecting and monitoring the repeat images carried out in the assessment clinics. 2.7 Women who fail to attend for technical recall appointments Each breast screening unit should have a protocol in place for when women fail to attend for their TR appointment. This should include documentation for recording the outcome. The protocol usually involves the unit director writing to the woman and to the woman’s GP to explain the importance of attending for a technically adequate screening examination. A woman may decide not to attend her appointment for repeat imaging despite having all the relevant information. This needs to be recorded on the client record as Opted Out (OT) as she has not had a full diagnostic screen. These women will be identified on the annual Department of Health KC62 returns as lost to follow up. NHSBSP November 2006 Collecting, Monitoring and Reporting Repeat Examinations 3. COLLECTING, MONITORING AND REPORTING 3.1 Local protocols Each breast screening unit should have work instructions and protocols to cover the process for collecting, recording, monitoring and reporting TRs at local and regional level. It is important that radiographers and administration and clerical staff are fully informed about the need for, and the process of, collecting these data. It is the responsibility of the radiography manager and the office manager in conjunction with the regional QA reference centre to ensure that suitable and appropriate training is given to all staff. 3.2 Information to be collected locally The local radiography manager should collect the following information (which should be based on the number of women rather than on the number of films): • • • the number and percentage of TRs, number and percentage of TCs and number and percentage of TPs for each mammographer in the screening unit the number and percentage of TRs, number and percentage of TCs and number and percentage of TPs by reason code the number and percentage of TRs, number and percentage of TCs and number and percentage of TPs by mammographer and by reason. The data should be monitored locally by the radiography manager in conjunction with the unit QA radiographer and all the mammographers. Audit should be carried out on a regular basis (quarterly as a minimum), and the outcome of the audit should be available for discussion and feedback to the mammographers. The data may indicate equipment problems, mammographer underperformance or trends indicating a training need. If a problem is identified, investigations should be initiated and may cover such areas as accuracy of data. Once data accuracy has been confirmed, a clear action plan with timescales should be agreed. 3.3 Regional reporting and monitoring The breast screening unit should report the following information quarterly to the regional QA reference centre for the breast screening unit: • • the number and percentage of TRs, number and percentage of TCs and number and percentage of TPs the number and percentage of TRs, number and percentage of TCs and number and percentage of TPs by reason code. The radiography manager and the mammographers together with the regional QA radiographer should discuss the data at regular intervals. The data should be available for discussion at the formal and interim QA visits by the regional QA radiographer. The quality assurance reference centre (QARC) should summarise this information and report the following annually: NHSBSP November 200610 Collecting, Monitoring and Reporting Repeat Examinations • • • a summary of regional performance individual programme performance compared with regional averages and national standards exceptions – where programmes have not met the national standard, an explanation of the reasons and plans to address the issues. The regional report should be submitted to the national office one month after the end of each financial year. 3.4 National reporting and monitoring The regional QA radiographer should report the following regional data at the twice yearly meeting of the national coordinating group for radiographic quality assurance: • • • number and percentage of repeat examinations (TRs) number and percentage of technical recalls (TCs) number and percentage of technical repeats (TPs). The national office will collate this information and provide an annual summary of the regional data. This will be available on the NBSS website and through QARCs. 3.5 Equipment faults Every breast screening service must ensure that any equipment failure is reported via the national equipment fault reporting system and the relevant people/organisations informed. The Equipment field (arrow) on NBSS is available for recording the equipment used and will enable specific equipment within a unit to be monitored. These fields are user definable. REFERENCES NHSBSP November 200611 1.Quality Assurance Guidelines for Mammographers including Radiographic Quality Control. NHS Breast Screening Programme, 2006 (NHSBSP Publication No 63). 2.Guidance Notes for the Implementation of the Ionising Radiation (Medical Exposure) Regulations 2000 in the NHSBSP. Collecting, Monitoring and Reporting Repeat Examinations 3.6 Crystal reports A standard Crystal report for monitoring technical recalls and technical repeats against the national standard is available on the NBSS website at http//www.nbss.nhs.uk, under the Crystal reports section. The NBSS website is password protected and for NHS staff only. The reference for the relevant Crystal report is SR0011. Other Crystal reports with different data items are available for local use. REFERENCES 1. Guidance Notes for the Implementation of the Ionising Radiation (Medical Exposure) Regulations 2000 in the NHSBSP. NHS Breast Screening Programme, 2000 (Occasional report, unnumbered). 2. Quality Assurance Guidelines for Mammographers including Radiographic Quality Control. NHS Breast Screening Programme, 2006 (NHSBSP Publication No 63). 3. Consolidated Guidance on Standards for the NHS Breast Screening Programme. NHS Breast Screening Programme, 2005 (NHSBSP Publication No 60, Version 2). NHSBSP November 200612