Aon Hewitt
Cloud Solutions
Maximize ROI by Increasing
End-User Adoption Rates
Top performing organizations are
7x’s more likely to have early
and high levels of end-user adoption
=
No ROI
Advocacy
Sufficiency
Depth
Lo
w
Low Adoption = No Value
Levels of Adoption
Hi
gh
2014 Sierra-Cedar Systems Survey
Reach
How can you measure Workday adoption?
Return on Investment
Utilize standard and custom Workday reports to gauge user adoption
in your environment.
How can you increase adoption
and keep it high?
Reach
Depth
Sufficiency
Advocacy
Workday
delivered
report:
# of Users
Logging In
Workday
delivered
report:
Business
Process
Activity
Counts Custom
report:
Business
Process SelfService
Initiation
Trends
Custom
reports:
Business
Process
Correction
Stats
Trend  =
Business
Process
Rescind Stats
Trend  =
See reverse side for the custom report summary and
information about our ROI Accelerator. Ask your Workday
analyst to visit aon.com/workdayreports for detailed
definitions of the custom reports identified here.
Risk. Reinsurance. Human Resources.
Organizational
change management
Stakeholder
support
easy
Low effort assistance
at the moment of need
Channel of
choice support
Example: The Corrections Aggregate Report Summary
Report Definition
Type: Matrix
Data Source:
Business Process Transactions
Primary Business Object:
Action Event
Row Grouping:
Business Process Name
Aon Hewitt’s ROI Accelerator Tool
50 Integrations

The Corrections Aggregate report pulls corrections for all business processes
from the go-live date to the current date (will vary each time the report is run).
The output displays a count of the number of corrections successfully completed
by business process and presents each line item as a percentage of the total.
Over 100 Custom Reports
Learn how our proprietary tenant migration
tool can push custom integrations and
reports to your tenant for maximum ROI
at aon.com/workdayreports.
Other adoption indicators
Reports and data outside of Workday
also provide indicators of adoption.
Drillable Fields:Business Process Type
Business Process
Transaction Status
Reach
Columns:Business Process Type
Business Process
Depth
 # of users taking training  # downloads of quick
reference cards  # of users who have
completed more than one
Workday training course
Prompts:Start Date = Go-Live date
End Today = Today (Workday Delivered Field)
Transaction Status = Successfully Completed
 # of customer support cases
(originated by phone, case,
or chat)
Sufficiency
 # of Workday SMEs/change
champions embedded in
the business
 Decline on # of customer
support cases
Ask your Workday analyst to visit
aon.com/workdayreports for detailed definitions
of the custom reports identified here.
Advocacy
 Customer satisfaction scores
Trend  =
Trend  =