Hands-on Lab (In-session)
Introduction
Hands-on Lab allows you to connect participants in various geographical locations with remote computers set
up as a virtual lab. Participants can connect to the computers within a training session or outside a session at
times you have assigned.
In order to use Hands-on Lab, your site must be
enabled for it. Computers are designated as lab computers and the Access Anywhere client is installed on
the computers to connect them to the lab. Once the lab
is setup, a host can schedule the lab computers for use.
See Behind the Scenes at the end of this handout.
Scheduling Lab Computers
Connecting to Lab Computers
Once inside the session, a Lab menu will appear on
your menu bar. (This only shows if you have scheduled
a Hands-on Lab). When you are in a training session
with Hands-on Lab computers scheduled, you must first
connect to the lab to access the computers. As you connect you can also control if attendees select their own
computers or if you assign them.
1. When you are in a training session with Handson Lab computers scheduled, you must first connect to the lab to access the computers.
2. From the Lab menu select Start Hands-on Lab...
The Start Hands-on Lab dialog box appears.
You start the process of scheduling the same way you
do for any live training session. A section on hands-on
lab scheduling will appear on your scheduling page
once your site is enabled for Hands-on Lab.
1. On the scheduling page, scroll to the In-Session
Hands-on Lab section.
2. Select Reserve Computers from Lab and
select the Lab from the drop-down list.
3. Under Computer Allocation, select Allow
attendees to choose computers or Assign attendees to computers then click Start.
• If you selected Allow attendees to choose computers, click Done at the next prompt.
3. In the Number of Computers field, enter the
desired number you wish to reserve and click
Check Availability.
4. You will be prompted if computers are available
or not. If they are unavailable, try scheduling for
another time.
5. Fill in any other meeting options then click
Schedule at the bottom of the page.
Note: Your computers are not scheduled until you
click this button.
• If you selected Assign attendees to computers,
click Assign Computers. Select a participant
name, a computer name, then click Assign.
When finished click OK then Done.
The Hands-on Lab panel appears.
4. Have attendees select a computer (for those
assigned a computer there is only one choice),
and click Connect.
Communicating with the Lab
During an in-session Hands-on Lab, attendees can
communicate with the main session host or presenter
using the Raise Hand feature and Teleconferencing.
Most attendees will probably be working alone on a
© 2005 WebEx Communications, Inc. All Rights Reserved. WebEx, and the WebEx logo are trademarks of WebEx Communications Inc
computer. If attendees are sharing a computer with others, the teleconference feature works with those sharing
the computer, not the main training session. However, a
host or presenter has the option to join an individual lab
session, and switch the teleconference if they want.
For attendees to communicate with the host:
1. Attendees can click the Raise Hand icon if they
need help. It will display on your Hands-on Lab
panel.
2. Select the number of minutes within which they
need to return, or you can elect to immediately
end all sessions in 30 seconds.
3. Click OK.
To end all lab sessions immediately:
1. From the Lab menu, choose End Hands-on
Lab. All sessions will end and participants will
automatically return to the main session.
Behind the Scenes
For the host to communicate with attendees:
1. From the Lab menu, select Broadcast Message
To then select All or a specific attendee.
2. Type your message then click Send.
Note: The host can also connect to a Hands-on Lab
computer with an attendee. In this case, the teleconference switches to the lab session and the host can
communicate with the attendee over the phone.
Ending the Lab Session
A Hands-on lab session can be ended by the training
session host or by the lab user. The host has 2 options
for communicating the end of a session: (1) Ask All to
Return, and (2) End Hands-on Lab. When the session is
15 minutes from the end, an automatic prompt appears
to inform the host.
Before your Hands-on Lab can be set up for use, you
must designate a person to act as lab administrator.
The lab administrator is responsible for creating and
maintaining the labs. The lab administrator is assigned
this role in his or her user profile in site administration
by checking the option labeled - Training Center:
Hands-on Lab Admin.
To create a Hands-on Lab:
1. Navigate to your lab administration page. For
example, https://companyname.webex.com/companyname/labadmin.php.
2. Enter your user name and password and click
Log In. The Manage Labs page appears.
3. Click the Create New Lab button and enter a
name and optional description for your lab.
4. Click Add to have the lab name appear in the
Manage Labs section.
To add computers to a Lab:
1. Physically go to a remote computer.
2. Navigate to your lab administration page and log
in.
3. On the Manage Labs page, click the title of the
lab for which you want to add computers.
4. Click Setup Computer and follow the steps for
the WebEx Access Anywhere Wizard.
To ask all participants to return to the main session:
1. From the Lab menu, choose Ask All to Return.
Note: For more detailed information on the Access
Anywhere Wizard, download Getting Started with
Access Anywhere (PDF) from the Documentation
section of your Training Center site Support page.
© 2005 WebEx Communications, Inc. All Rights Reserved. WebEx, and the WebEx logo are trademarks of WebEx Communications Inc