GISTEC`s Professional Services offer a wide variety of GIS

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GISTEC’s Professional Services offer a wide variety of
GIS consulting, advisory and implementation services
to clients ranging from government entities to large
corporate enterprises. As part of our unique services
suite, GISTEC’s Professional Services leverage a range
of solutions to enhance knowledge transfer, encourage
best practices and provide consulting services for a
multitude of GIS applications.
GISTEC’s Professional Services are now offered as part
of the GISTEC Service Credits Program (SCP).
For more information, call GISTEC at +971 6 575 0055.
GISTEC Professional Services
For many years, GISTEC has played a critical role in assisting government and private enterprises across
the UAE to navigate the GIS landscape. The need for such guidance continues to increase as the demands
made of GIS have increased. More and more, organizations are seeking qualified partners to develop
solutions to their GIS needs.
To bridge this need, GISTEC established a Professional Services team to assist organizations in
uncovering and exploiting unique opportunities offered by Esri’s industry-leading GIS solutions as well as
business partner solutions on top of the Esri technology. GISTEC’s Professional Services team combines
unparalleled workflow knowledge and practical GIS experience that maximizes return on investment,
yields tangible results and leads to successful product deployment. GISTEC has continued to display
its strengths in GIS implementation and has collaborated with major utility, energy, transportation and
communication providers across the UAE.
Professional Services
Key Benefits
GISTEC Professional Services includes a variety of services that can be requested separately:
Technical Account Management
GISTEC Technical Account Managers (TAMs) are
assigned to your company on a long-term basis,
allowing them to develop an understanding of your GIS
and business objectives. Combining this understanding
with their experience-based insights and access to
GIS product experts, TAMs can help you identify
opportunities to leverage your GIS platform for ongoing
improvement.
TAMs work with you to conduct disciplined strategic
planning that enables your GIS platform to scale and
deliver measurable business impact. Additionally,
they can help you improve operational efficiency by
proactively managing and reporting progress against
plans, and coordinating access to GISTEC product
experts to get questions answered or issues resolved.
TAMs can optimize your use of GIS to accelerate overall
return on your investment.
Onsite product installation
and application deployment
GISTEC provides onsite assistance that ranges from
desktop computing to mission-critical applications.
The implementation service packages provide a mean
for new users to procure short and long-term GIS
services based on their specific needs. GISTEC offers
a full range of consulting services tailored to customer
requirements, including system analysis, database
design, system configuration, system upgrade service
and project management.
Monthly scheduled onsite system health check visits
GISTEC helps you improve operational processes and
system performance by leveraging service models
that optimize existing systems. We also assess your
organization’s readiness and ability to leverage GIS
growth, high availability and coverage. As part of
our user-centered initiative, we take an approach
of preventive maintenance as the key to healthy
operations.
Wide range of technical services for Esri’s ArcGIS
and major third party vertical solutions
We help you identify the requirements for starting or
developing your GIS environment to maximize your
return on investment. We work across the complexities
of multivendor and third-party vertical solutions to help
you exploit evolving technologies.
Onsite consultancy services and
minor project development tasks
GISTEC Professional Services’ consultants and advisors
focus on business workflow and GIS implementation.
They will work with you to understand the broader
possibilities that GIS technologies can create for your
company. Armed with innovative questions, they can
develop actionable insights and explore new ideas to
help you convert possibilities into realities. Working
directly with your team, our consultants encourage
conversation, engagement and collaboration. Our
Professional Services team will cooperate with you to
surpass increasingly complex challenges, enabling
you to leverage your GIS improvements and achieve
successful implementation.
GISTEC’s Service Packages provide knowledge transfer, best practices and consulting services to a variety of GIS
products and management tasks. Service Packages are delivered by GISTEC’s Professional Services and consultants
who are experienced in an array of applications and fully understand the needs and requirements of utility, energy,
transportation and communication providers across the UAE.
Introducing the GISTEC Service Packages.
High-Impact. Cost-Effective. Professional.
UAE Service Packages are standardized services with a defined scope and fixed price. They are designed to suit the
needs based on your requirements.
Technical Account Management
Consultancy
Your TAM is dedicated to help you maximize your
investment in your GIS solutions by providing you with
proactive advice and guidance that will help you identify
and address potential problems before they occur.
Should a problem arise, your TAM will own the issue
and engage the best resources to resolve it as quickly
as possible with minimal disruption to your business.
Offers specific assistance in key areas such as enterprise
GIS architecture & design, project processes &
methodologies, web-mapping & mobile applications,
and organizational workflow.
This service insures
quick adoption of new GIS technologies based on the
organizational needs.
Workshop
Jumpstart
Interactive, hands-on technology transfer to help
you become self-sufficient in using Esri technology.
Workshop-based Service Packages cover specific Esri
technology and GIS or industry-related activities. These
workshops will equip you with a better understanding
of how GIS fits into your current and future business
operations.
Designed to help you quickly become self-sufficient in
installing, implementing, and managing Esri software as
well as third party vertical solutions. Jumpstart Service
Packages typically provide knowledge transfer and best
practices for the use of GIS products.
Monthly onsite system health check visits
Includes onsite preventive maintenance, advice to best
practices, current system reviews and system health
check to improve the operational effectiveness of your
GIS system.
ArcGIS Server Jumpstart
3 days
ArcGIS Server Jumpstart
4 days
Geocortex Essentials
3 days
ArcGIS Server Image Extension
5 days
ArcGIS Desktop and 3D Analyst
3 days
ArcGIS Desktop and Spatial Analyst
5 days
ArcGIS Desktop and Network Analyst
5 days
ArcGIS Server Geodatabase
3 days
Esri Maps for Cognos
3 days
Deployment
Onsite Support
Utilizing best-practice techniques and know-how, this
service guarantees proper product installation and
application deployment while reducing deployment and
implementation time.
Provides a defined number of days of onsite technical
assistance after the conclusion of a Workshop or
Jumpstart Service Packages.
Get Started Today
To purchase or request more information about the
GISTEC Service Packages, or any other GISTEC offering,
simply contact us at +971 6 575 0055.
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