BUSINESS CLASS TOLL-FREE SERVICE
In today’s highly competitive, service-based economy, your business needs
every available advantage. Offering a toll-free number (e.g., 800, 888, 877,
etc.) that potential customers can use to contact you free of charge may
be the difference that prompts them to call you instead of your competition.
Why not add Toll-Free Service to your Time Warner Cable Business Class
Phone, PRI or SIP Trunk service to enhance the way you do business and
connect with customers?
Being more accessible to your customers helps increase response
rates and overall customer satisfaction. Moreover, our call management
capabilities can help increase your productivity by routing, distributing or
blocking incoming calls in a way that best suits the needs and schedules of
your business.
Customizable Features
Extensive Coverage, Same Cost
• Choose from a comprehensive range of
originating and terminating features to
match your business’s unique needs
• Calls to your toll-free number can
originate from anywhere in the United
States (including Alaska and Hawaii),
Canada, Puerto Rico, the U.S. Virgin
Islands, Guam and Saipan
Flexibility
• Add or upgrade call management features
as your business grows
Use New or Ported Numbers
• Request a new toll-free number or bring
your existing one from your current
provider
Cost-Effective
• Our solution doesn’t require you to
invest in extra software, hardware or IT
resources to manage and implement
business.twc.com
Convenient Access to Online Call Detail
• Your toll-free call detail is accessible 24/7
through a secure online portal
Customer Support
• Dedicated customer support
representatives are available 24/7/365
BUSINESS CLASS TOLL-FREE SERVICE
Optional Upgrades*
Area Code and Area Code/Exchange Selection – Choose to accept
or block incoming toll-free calls based on the area codes or exchanges
from which the calls originated
Area Code and Area Code/Exchange Routing – Route incoming calls
to various locations or groups based on where the calls originated
Call Routing – Designate a routing destination based on the day and
time calls are received (such as time of day, day of the week or day of the
year, including holidays)
Call Allocation – Allocate incoming calls on a percentage basis to
different locations, agents or groups
Directory Listing – Get listed in the toll-free directory and equivalent
411 service
LEARN MORE | business.twc.com
Comprehensive Solutions Working Together for Your Business
At Time Warner Cable Business Class we know the path to success begins with a deep
understanding of your business challenges and requirements. That’s why we have
Business Solutions Specialists who partner with you to carefully assess your needs –
then recommend affordable and flexible solutions that fit your budget and help meet your
evolving business demands.
Our industry-leading, business-class Internet, WiFi, Voice, Television and Cloud
solutions help businesses operate efficiently and help maximize productivity. Backed by
our advanced, fiber-rich network engineered for performance – you can count on reliable
connectivity from a trusted partner.
business.twc.com
*Additional monthly fees apply.
All offers and services not available in all areas. Some restrictions may apply. Subject to change without notice. Time Warner Cable Business Class
is a trademark of Time Warner Inc. used under license. ©2015 Time Warner Cable Enterprises LLC. All rights reserved.