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Contents
Section 1 – Responsibilities & Fitting Guide
A Individuals Responsibilities
B What We Expect
C Equal Opportunities
D Installation, Safety & Site Rules
E Welfare & First Aid
F Reporting Accidents
G Emergency Procedures
H Safety Signs
I Loading the Job
J Arrival on Site & Introduction to the Resident
K Removal & Installation
L Final Checks and Final Clean
M Handover
N Environmental Considerations
Page
6
7
8
12
17
19
20
21
23
24
26
46
49
51
Section 2 – Health & Safety On Site
A
B
C
D
E
F
Electricity on Site
53
Power Tools
54
Electrical Appliance Maintenance & Testing
55
Gas Appliances, Fittings & Ventilation
58
Hand Tools
61
Easi-Dec Scaffolds, Independent tie Scaffold
& Tower Scaffold
62
G Ladders & Step Ladders
72
H Personal Safety- Personal Protective Equipment (PPE) 76
Section 3 – Dangers to Health
A
B
C
D
E
F
G
H
I
Biological Agents
Chemical Agents (COSHH)
Skincare
Asbestos
Manual Handling
Noise & Vibration
Alcohol & Drugs
Violent Residents
Closing Statement
80
81
84
87
92
96
98
99
100
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Installers Best Practice Guide
Foreword
We (Anglian Building Products) give this booklet to all our
site operatives. It outlines the health and safety rules and
procedures you need to follow when carrying out work on
our sites.
We aim to manage our operations using trained and
competent workers and to make sure, as far as we
reasonably can, that we protect the health, safety and
welfare of any person likely to be affected by our activities.
All workers must carry out our induction programme.
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Installers Best Practice Guide
Section 1
Responsibilities & Fitting Guide
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Installers Best Practice Guide
Section 1 - A
Individuals Responsibilities
The Health & Safety at Work etc Act 1974 places legal
responsibilities on employers, employees and the selfemployed in terms of health and safety.
We expect you to:
take reasonable care of your own safety and health and
that of others who may be affected by your actions or
failure to act
co-operate with us in following the safe systems of
work for the task and let us know if there are any
problems with these systems
correctly use any work equipment we have provided,
including Personal Protective Equipment (PPE), in line
with training or instructions
not interfere with, or remove anything provided for,
health and safety purposes
always co-operate with us on health-and-safety issues
report all accidents, incidents and near misses to us so
we can pass details to our health and safety
department and
report any faulty equipment to one of our contract
managers or supervisors.
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Section 1 - B
What We Expect
Always:
arrive on time
show your ID card
call the resident by their name (for example. Mr Smith);
explain what you are going to do
keep the resident informed at all times
be polite
have the right tools for the job
work tidily and clear away all rubbish
work safely
care for the resident’s home
show respect
park your vehicle in line with the Highway Code and
keep to any site rules
avoid damage to plants and trees where possible
use clean dust sheets and groundsheets
check windows and doors are fitted well and work
properly and
explain to the resident how the windows and doors
work.
You must never:
work before 8am and after 5pm unless we have
authorised this
get involved in an argument (verbally or physicaly)
with a resident
discuss others work
disclose confidential information
discriminate against anyone
leave anything in an unsafe or insecure condition
smoke within the boundary of the property or
accept any gifts of money or goods.
Always ask before you:
enter a resident’s property or
moving a resident’s personal possessions.
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Section 1 - C
Equal Opportunities
We are committed to making sure that we provide equal
opportunities in employment and in delivering services.
We aim to make sure that everybody working for us or who
we serve receives fair treatment.
We are committed to reviewing our policies, procedures
and practices with the aim of our workforce reflecting the
communities within which we work.
We will also work together with our clients and others with
an interest to design and deliver services which help meet
the different needs of our residents.
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Section 1 - C
Equal Opportunities
What is equal opportunities?
Equal opportunities is about making sure people are
treated fairly and given fair chances. It is not necessarily
about treating everyone in the same way, but about
recognising that everybody has different needs and that
these are met in different ways.
What is diversity?
Diversity is concerned with recognising that not all people
are the same and that each individual in any group of
people (see the following list) may be different.
Race
Sex
Gender reassignment
Disability
Sexuality
Religion or belief
Age
Marital or civil partnership
Pregnancy and maternity
We know that people have different values, attitudes,
cultural views, beliefs, skills, knowledge and life
experiences. They will also have different personal and
family situations. Because of this, they may also have
different needs.
So, when we talk about diversity, we mean the differences
between people.
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Section 1 - C
Equal Opportunities
Equal opportunities when we deliver services
As a leading service provider in the replacement-window
market, we aim to delight all our customers.
We will:
keep to legal and other requirements
promote a culture of equal opportunities and diversity
throughout both the organisation and our supply chain
make sure that all new personnel and contractors
receive relevant training as part of their induction, and
appropriate ongoing training
include issues to do with equal opportunities when
evaluating our suppliers and when looking at our
management
work with client and other groups to identify residents’
individual needs
propose solutions to suit people who may have special
needs
try to serve all clients, residents and other relevant
people equally and fairly, and make sure that our
policies and procedures do not discriminate unlawfully
against any person or group of people
use plain English in all correspondence and avoid using
technical jargon
work with the client and provide other communication
solutions including RNIB TypeTalk, RNID TextTalk, large
print, Language Line telephone interpretation, document
translations and face-to-face meetings and
monitor how well we keep to this policy using a process
of reviews, education and audits.
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Section 1 - C
Equal Opportunities
Anyone who works for us must:
accept and be committed to following our policies and
procedures; and
go to training and briefing sessions as and when we
ask.
Managers will make sure this policy is passed to all
employees and those in the supply chain. If you break this
policy, we may deal with it using our disciplinary procedure.
In terms of our supply-chain partners, we will review the
status of their agreement.
Steve Pollard
Managing Director
Anglian Building Products
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Section 1 - D
Installation
Anything from this
To this
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Section 1 - D
Safety must be your number one priority
Your safety and that of our customers is our most
important concern.
Through many years of experience, we have developed a
high level of understanding about the associated risks of
replacing windows, doors and other associated products to
properties in residential areas. We have developed method
statements and risk assessments that can be adopted or
tailored to suit most contracts.
We have done this following the principles of risk
assessment as shown in regulation 3 of the Management
of Health & Safety at Work Regulations 1999.
This involves:
identifying the dangers associated with the tasks
evaluating the likelihood of possible harm from the
danger
working out how dangerous the risk is and
identifying the people who might be harmed.
We will carry out a construction-phase survey for all
properties, not only to check the dimensions of the
products we are replacing, but also to identify any possible
hazards and to identify the methods we will use to work
safely.
At each site there will be a construction-phase health and
safety plan which will contain all method statements and
risk assessments relating to the work to be carried out. It
will be there for everyone to see.
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Section 1 - D
Safety must be your number one priority
We use the acronym (ERIC PD) when developing the risk
assessment after identifying the hazard, and more
importantly, when reducing the risk to an acceptable level.
Eliminate: Remove the risk by using other methods to
carry out the task safely.
Reduce: Use other methods of working that will not
remove the risk entirely, but will reduce it to an
acceptable level.
Isolate: Make sure that only people involved in the task
are exposed to any level of risk.
Control: Make sure that any measures identified above
are clearly communicated, monitored and enforced.
Personal Protective Equipment: Use this to further
reduce the likelihood and severity of any risk which may
still be left.
Discipline: Make sure all workers are competent in the
tasks they carry out and that they behave professionally
and keep to all health and safety rules.
As an installer, we will give you a copy of the property
survey report. You must read the hazard identification
section, including the health and safety and fitters’ notes,
so you understand the scope of the work and the methods
you should use to work safely.
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Section 1 - D
Site Rules
a All work must be carried out in line with our method
statements, policies and procedures. You must use
safety equipment and personal protective equipment at
all times.
b Smoking is not allowed within the boundary of the
property where the installation is taking place, at any
place within the site compound or depot other than in a
designated area, nor in any of our vehicles.
c Mobile access equipment can only be put up by trained
and competent staff. You cannot alter any scaffold
unless you are a qualified scaffolder.
d Do not mess around, carry out practical jokes, drink any
form of alcohol, fight or use drugs. If you need to take
prescribed drugs while working on site, let the contract
manager, or their representative, know, so they can take
any action which may be needed.
e If you use electrical power tools, make sure they are
checked, kept in good order and formally inspected and
tested regularly. Do not use any equipment which needs
a 240-volt source.
f
If you have equipment such as ladders and stepladders,
make sure they are of industrial standard, checked and
kept in good order. We may inspect these items, and
ask you to take them from site if they do not meet our
inspection standard. You must never misuse or abuse
any equipment.
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Section 1 - D
Site Rules
g Keep containers and waste skips locked and secured
when not in use. Take care when placing glass and
other waste materials into waste skips. You must follow
best practice and control measures as shown in the risk
assessments.
h You must wear shirts and long trousers at all times. (We
do not class high-visibility jackets as shirts.) You cannot
wear sports shirts, shorts, or non-Anglian branded
workwear unless we specifically instruct you.
i
You cannot play music.
j
You must not do hot work (work using flame or which
generates sparks) unless you have been risk assessed
by your manager.
k You must agree any weekend and out-of-hours working
with the contract manager.
l
You must keep to any other rules we need to put into
practice to make sure you can work safely on the site
and to protect other people, such as visitors and
residents.
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Section 1 - E
Welfare & First Aid
Welfare Facilities
Before you begin work on the site, we will tell you about
the welfare facilities (such as a toilet) available to you.
You have a responsibility to help make sure that these
facilities are kept in a safe and clean condition. We will not
accept any abuse of these facilities and it could lead to
disciplinary action.
First Aid
We will make sure that all sites have a trained and qualified
person to give first aid or a suitable appointed person to
take charge of first-aid arrangements.
You should know who the first aider or appointed
person is on site.
First-aid facilities and equipment are on site.
As most work is carried out away from the site depot, all
installation teams must carry a suitably stocked first-aid
box.
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Section 1 - E
First Aid
There is no standard list of items to put in a first-aid box.
However, as a guide, and where there is no special risk in
the workplace, you would normally find the following.
A leaflet giving general guidance on first aid.
20 individually wrapped sterile adhesive dressings
(assorted sizes).
Two sterile eye pads.
Four individually wrapped triangular bandages
(preferably sterile).
Six safety pins.
Six medium-sized (approximately 12cm x 12cm)
individually wrapped, sterile, unmedicated wound
dressings.
Two large (approximately 18cm x 18cm) sterile
individually wrapped, unmedicated wound dressings.
One pair of disposable gloves.
You should not keep tablets or medicines in the
first-aid box
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Section 1 - F
Reporting Accidents
Reporting accidents and incidents
You must report immediately all accidents, incidents and
near misses (no matter how minor they may seem at the
time) to your contract manager or supervisor and record
this on an accident or incident report form which we will
send to the health and safety manager.
By law, some accidents must be reported under the
Reporting of Injuries, Diseases and Dangerous Occurrence
Regulations 1995 (RIDDOR) to the Health & Safety
Executive.
If you have time off after a work-related accident that
results in you being away from work or unable to carry out
your normal duties for more than three days, you must let
the contract manager or supervisor know as soon as
possible, even if you do not intend to go back to the site.
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Section 1- G
Emergency Procedures
Precautions
Make sure you are familiar with all the escape routes in
case there is a fire and that staircases, corridors,
landings and other escape routes are kept clear from
obstruction at all times.
Report any unsafe conditions to your contract manager.
If there is a fire
Raise the alarm.
Call the Emergency Services by dialling “999”.
If you feel competent enough to tackle the fire and it is
safe to do so, use the nearest suitable fire extinguisher.
(Extinguishers will be labelled to show the type of fire
they are suitable for and show the user instructions.)
When tackling the fire, make sure you are between the
fire and your escape route.
Keep your escape route clear! Do not take unnecessary
risks.
Evacuation
If safe to do so, close all doors and windows.
Leave the building by the nearest available route or as
you are told. Walk in a quiet orderly way to the
assembly point or a safe place outside the property and
wait for instructions.
If you are the last person to leave and it is safe to do so,
check all rooms are clear.
Do not stop to collect your belongings.
Do not use lifts as they may fail if the electrical supply
short-circuits.
Do not leave the assembly point or enter the building
again until the fire brigade or person responsible for the
building tells you to.
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Section 1- H
Safety Signs
Safety Signs
Prohibition signs
These signs are round with a white background and red
border. They also have a red bar through them.
Prohibition signs mean you must not do something.
Mandatory signs
These are round with a blue background and white symbol
Mandatory signs state that you must do something.
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Section 1- H
Safety Signs
Warning signs
These are triangular signs with a black border and a black
pictogram on a yellow background.
They give warning of an unsafe condition.
Safe Condition signs
These are square or oblong with white symbols on a green
background.
They show safe conditions, such as a first-aid post or
emergency evacuation route.
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Section 1- I
Loading the job
Make sure you have a copy of the property survey
report.
Check the hazard identification sheet, health and safety
notes and fitters notes sections to make sure you have
enough equipment and material to carry out the installation
safely and complete the job.
If any special requirements are identified on the survey such
as scaffold to be erected or asbestos removed before the
installation, check with your manager that this has been
carried out and it is safe for you to carry on with the job.
If you carefully load and check off the units and installation
parts, it will save you time, as any shortages on site will
mean a trip back to the depot. You must turn up on site
with all the right materials in perfect condition.
Any larger units should have sashes or fixed panes
removed to reduce the overall weight and reduce the risks
of manual handling both for loading and installation. For
example, remove sashes from double doors.
You must make sure that all units and equipment are safely
secured so they can be transported. Make sure the units
are strapped to a transit rack inside your van. When doing
this take care not to damage the products and use
cardboard, bubble wrap or clean dust sheets between
units, especially woodgrain products. You must also check
that any equipment or material carried on the roof of your
vehicle is safely secured to a purpose-made roof rack. You
must make sure that all objects are securely fastened to the
roof rack using ratchet straps.
Where possible keep the packaging around Rooftrim
products. Always stack Rooftrim products flat. Make sure
no loose materials can fall and damage the product.
Make sure you arrive on site with all the right materials in
perfect condition.
Do not overload your vehicle.
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Section 1- J
Arriving on the site
First impressions count. Remember you are
representing both us and the client.
Arrive on site in a clean uniform with a clean vehicle.
This is the first impression we want to give all our
customers.
You should aim to
arrive on site at the
time we have given to
the resident.
You must call your
manager or local office
if you are unavoidably
delayed.
You should make sure your van does not cause an
obstruction.
You should always ask permission before parking on the
resident’s property.
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Section 1- J
Introduction to the resident
Always show your Anglian ID card
A professional approach when you
introduce yourself to the resident
will give them confidence that the
job will be carried out in an efficient
and workmanlike way. Always make
sure you know and use the resident’s
name.
Walk around the job with the resident and explain your
plan of action.
Make yourself aware of everyone in the property,
especially those who are more vulnerable such as young
children and the elderly.
There are three main rules when working in properties
which have children and young people staying in them.
1 Do not work in any property where there is
nobody over the age of 18
2 Do not work in a property if the resident goes out
leaving only people under the age of 18 in the
property
3 Do not work in rooms where only children or
young people are present.
Agree any arrangements for temporarily separating
people from the work.
Make yourself aware of any pets at the property,
particularly dogs that may become aggressive. Ask for
all pets to be suitably restrained or isolated from the
work (this is for their safety as well as yours).
Ask the resident to remove curtains, blinds and fragile
items from around the area of work. If they need help,
please help them.
Tell them when you expect to finish and check they will
be able to fill in the property completion report.
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Section 1- K
Preparing and protecting the site
First and foremost check the hazard identification
sheet and health and safety notes on your survey.
Remember that you are in someone’s home. A few minutes
of time spent laying dust sheets and groundsheets at the
start of the installation will save hours of cleaning and
prevent expensive insurance claims against us.
The area to be worked on during the day must be
completely protected from the point where you enter the
house to each individual window you are working on.
Use the newest sheets to cover soft furnishings, beds
and so on.
When protecting electrical goods such as TVs and so
on, you should lay the dust sheets over a lightweight
plastic sheet.
Use outside groundsheets below every frame you
remove to prevent the ground becoming contaminated
with small shards of glass or splinters of wood which
could be dangerous.
You must also cover patios and driveways if they are to
be used for storing materials, debris from the work or
for sawing trims and timber.
Handle frames carefully to avoid damage.
Always stack sealed units vertically on timber packers
with spacers between each unit and the wall. Do not
stack sealed units on any routes of entry or exit.
Identify a suitable area for preparing the new units. This
should not be on the main route into the property, nor
on the public footpath or road outside where you are
posing a danger to visitors and members of the public
and blocking emergency escape routes.
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Section 1- K
Checks before removing the old
windows
A pre-removal check will avoid safety issues and
problems caused by removing the window to find that
the new frame will not fit.
Although the points below should be covered on the health
and safety section of the survey report, you should still look
for the following:
Does the window butt up against a soffit board? Do you
know what the board is made of? If you are not sure or
cannot positively identify it as a non-asbestos-containing
material, stop and contact your contract manager
immediately.
Are there signs of structural damage particularly at the
head, such as cracking in the brickwork above or
sagging header bricks?
Are there any pipes or cables that pass through or are
fixed to the frame that need to be isolated or made
safe?
Does the window or door being removed contain any
permanent ventilation that could be needed for a gas
appliance?
If you have any doubts about the above, contact your
contract manager or supervisor immediately.
Finally, check each aperture and window against the survey
before you carefully remove it.
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Section 1- K
Removing the window
Do not remove more than three windows at a time, as it
creates a through draft, spreading dust and other bits
throughout the property. Always make sure that there is a
warm comfortable area for the residents to use during the
work.
If you carefully remove the old product, it will reduce
damage and the time spent making good.
Always work from inside the property to remove
windows above the ground floor. Never work from a
ladder to remove windows.
Score around the reveal and tap all around the frame to
separate it from the plaster.
Remove all opening lights, with the glass intact
wherever possible.
You must wear safety glasses, safety gloves and Kevlar
sleeves while removing windows or breaking out glass.
You should place fragments of broken glass directly into
a plastic dustbin kept for this purpose.
Cut through any transoms and mullions as shown in the
illustration.
Carefully pull the mullions away from the centre of the
unit in the directions shown by the arrows. Do not put
too much force on these sections as if they suddenly
become free, you may lose your balance.
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Section 1- K
Clearing up
For your own safety and that of the resident, keep the site
as tidy as possible.
You should immediately bend nails over or remove them
from the timber and load any rubbish into the installation
vehicle.
Secure any opening lights inside the vehicle and strap
them to a transit rack to prevent glass breaking while
you are driving.
You should clear glass fragments and small items and
place them in dustbins. Never gather up ground or dust
sheets with glass fragments in them. They can pierce
the material and cause an injury.
You should load old PVC-U frames onto the vehicle for
recycling.
You can return lengths or off-cuts of trim, profile,
gutters, and so on that you do not use to the depot for
recycling.
You must clear away all old nails, screws, glass
fragments and plastic swarf to avoid injury to anyone,
especially children and pets.
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Section 1- K
Prepare the window aperture
Prepare the window aperture to make sure the window fits
first time.
Remove old internal and external mastic lines with a
pallet knife.
Remove any nails or old fixings.
Make sure that the aperture is free of dust and bits and
any other obstructions that will prevent you from
installing the window properly.
Check that the existing vertical damp-proof membrane
(dpm) in the cavity is intact, correctly positioned and not
damaged. Renew and replace it if not.
Where necessary, carefully trim the back of the window
board so that the new frame can then be pulled back
tight to the existing plasterwork. This allows the new
frame to be fitted plumb and level.
If necessary, remove the plaster just above the window
board to allow for the sill upstand.
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Section 1- K
Installing the sill
Correctly installing the sill is
the foundation of a good
installation. Here are the main
points to remember.
You will need to replace
the mortar bed if it is
damaged.
It is acceptable to bed sills onto silicone with packers up
to a bed depth of 10mm. Over 10mm deep, you will
need to use a mortar bed.
Cut a 6mm nozzle so you can apply silicone to the sill
upstand.
Sills must have a silicone bead on the back of the
upstand which is enough for the silicone to ooze out
when the frame is pulled back to the sill.
You need to apply enough silicone at each end of the
sill to make sure that the ends of the frame are closed
off when you install the window.
You must always secure the frames to the sill with
screws at either end and screws no more than 600mm
apart in the rest of the frame. The preferred method is
from the underside into the bottom of the unit before
you install it.
If a unit is less than 1350mm wide, you can install the
unit onto a suitable mortar bed or silicone seal and you
do not have to use anchor fixings.
When the unit is greater than 1350mm wide, you must
install it onto a suitable mortar bed or silicone sealant
base and fix it to the masonry with anchor fixings.
Make sure the sill is watertight by applying silicone
sealant into the hole before inserting the anchor fixing
and around the screw head once fully tightened.
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Section 1- K
Fixing distances
Generally you will fix all four sides of the frame as follows:
Corner fixings must be between 150mm and 250mm
from the closest point to the weld
Fixings must not be less than 150mm from the centre
line of a mullion or transom
The other fixings must be no more than 600mm apart
You need at least two fixings on each jamb.
If it is impossible to follow these rules, you should agree
other positions with the contract manager. If a pre-cast
concrete or steel lintel makes it not possible or very difficult
to use these fixing distances, you can replace mechanical
fixing by using polyurethane (expanding) foam.
Never use fixing foam as the only method of fixing the
entire frame into the reveal.
Coupled windows must follow the same rules as perimeter
fixings. You should be careful to keep the coupling joints
equal and the frames aligned and plumb. You must apply
bedding mastic to coupling joints within the profile cavity. It
is not enough to rely on external pointing sealant.
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Section 1- K
Anchor fixings
You must carefully pilot drill the frame using an 8mm
diameter HSS drill bit at the measurements previously
given.
You need to protect the frame from the drill chuck. We
recommend you use a door outer threshold strip (part
number: EXP 118) to protect the frame.
When drilling masonry, brick dust and bits will fall into
the friction stay. You must remove this dust or it will
affect the life of the stay.
You need to insert anchor fixings into the fixing holes
and fit installation shims behind the fixings.
Securely tighten the anchor fixings against the
installation shims fitted behind every fixing point. You
need to make sure that the jambs are straight and plumb.
The collars of the anchor fixing should be flush with the
face of the profile.
You can also add to the anchor fixings by using spot
fixing with polyurethane (expanding) foam.
In situations where the cavity position does not allow
anchor fixings, you can replace them with extended
fixing lugs.
In a new-build where the
frame is fixed to the internal
blockwork or timber framing
before the external brick
skin, you must properly
support the bottom of the
frame.
Frames must not be fixed
and suspended only on
fixing lugs.
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Installing windows – the main points
If you take note of the following, it will speed up the
installation and reduce the risk of possible service
problems.
If you are working with a large or heavy window, make
sure it does not have glass in it and remove the opening
lights so it is easier to handle. Make a note of the
positions of each bead within the frame as you will need
to refit them in the same position.
All units must be installed so that they are square, level
and plumb, without twist, racking or distortion of the
PVC-U window frame. If any member is distorted, it will
reduce the performance of the window.
Generally there must be a distance of at least 25mm
between the front edge of the mainframe and the face
of the building.
Check the front bottom edge of the mainframe for
damage, and if necessary run a block plane along the
edge to remove burrs.
When fixing at the head using polyurethane foam, apply
it sparingly between the mainframe and the structure.
Spot position the foam above all vertical members, and
then at no more than 600mm centres apart.
Polyurethane foam expands and exerts considerable
force after it is applied. You need to be careful that this
does not distort the product. Do not apply foam as a
continuous run across the width of the mainframe.
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You should carefully reglaze fixed lights, making sure
that the glazing wedges are correctly inserted and
beads are back in their correct positions. The face of
the beads must be flush at the mitres.
Fixed Light
Top-Hung Vent
Side-Hung
You should rehang opening lights, making sure that all
locks operate correctly and you achieve an even cover
between the opening light and the mainframe.
You should take the glass out of all tilt-and-turn opening
lights and correctly toe and heel them by following the
residential door guidelines. Wedges should be silicone
spotted as confirmation that you have carried out this
task.
Tilt and Turn Vent
Tilt Only Vent
You may need to toe and heel large side-hung
casement vents to make sure they work correctly.
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Installing doors – the main points
The door hinge has been developed to make the
installation process as quick and efficient as possible. The
points below will make sure the door works properly when
fitted.
We supply our doors pre-set from the factory.
Follow the golden rule – fit plumb, level and square and
you shouldn’t need to make any more adjustments.
Carry out a two-way plumb and straight check inside
the rebate and on the face of the jambs over their full
length. This will make sure the total deflection is not
more than 2mm.
You should check the head and sill for plumb and level,
and they must be within a tolerance of 1mm.
It is worth spending the time making sure the frame is
correctly installed so you save time when carrying out
the final adjustment.
The door hinge is set from the lock side. This is the
datum point for checking the adjustment.
You will not need to adjust the door if it has 5mm ±
1mm, cover against the long leg frame rebate and the
door lock operates satisfactorily.
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Installing doors – toe and heeling
Toe and heeling is essential to the long-term stability of the
door and is a basic part of the door-installation process.
All panelled or glazed doors must be toe and heeled.
Toe and heeling is the process of packing between the
sealed unit or panel and the leaf to make sure the door
assembly is rigid and will not drop out of square over
time.
To correctly toe and heel a door, you need to remove all
the glazing beads and tighten the wedges to square up
and lock the door leaf in position around the sealed unit
or panel. Make a note of the positions of each bead
within the frame as you must refit the beads in the same
position.
Before replacing the glazing beads, you must apply a
small bead of white silicone over the edge of the
wedges you have checked or adjusted. This will help
prove that you have followed the correct procedure if
the door needs adjusting at anytime in the future.
Once the door has been toe and heeled, you should
hang your full weight on the leading edge of the door
leaf as a check that the wedges have been correctly
positioned and you have removed all risk of further
settlement.
To pass this test, the door lock should operate freely
and the leaf should stay perfectly aligned with the frame.
If the lock does not operate or there is any sign of
movement, you should check the security of frame
fixings on the hinge side. If necessary, you need to
repeat the toe and heeling procedure.
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If you have not followed the above procedure and the
door needs a service call, we will charge you for the
expense.
Installing doors – composite doors
When installing a composite door, the same principles
apply as when installing a glazed residential door. The main
points are to make sure that the door set is plumb, level
and square. You should not need to toe and heel a
composite door.
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Installing a bay – the main points
The surveyor will identify on the survey if the bay is
structural or not.
You will need to use Acrow props to support the loading
above the head of the bay when it is removed and
installed.
Load-bearing bays must have load-spreader plates
under the sill, spigots through the sill and jacking
devices at the head.
You need to make sure that holes through the sill are
completely sealed.
You need to fit non-structural bays with packers below
the sill, a 5mm bearing plate between the baypole and
the sill and a jacking device at the head.
For more guidance on installing bays, see Bay and
Combination Window Installation Guide 2009
(ML0713 November 2009).
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Building work
Horns
Always mask off product and surrounding brickwork
with masking tape.
Always try to match the existing mortar.
For large voids, you must always use old tiles or brick
off-cuts to bulk pack the area.
Never use expanding foam or paper to pack out
horns as the repair will collapse and crack over time.
Dampen the brickwork and paint with PVA.
Make sure you mix the new mortar with PVA and
plasticiser.
Leave the mortar to dry before finally pointing carefully.
Apply a finish before you remove the masking tape.
Rendered finishes
You must check the condition of the existing render.
Chop back any loose render.
We will make good the rendering but do not apply any
finish, for example, paint.
You must make sure the frame is protected before you
begin the rendering.
You must make sure the mix has PVA (and plasticiser if
needed).
Dampen the block or brickwork with PVA.
Apply the render carefully.
Blend in the render using a soft brush if needed - this
will depend on conditions at the property.
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Building work
Plastering
Always make sure the surrounding area is fully
protected, especially from water damage. You must use
tarpaulins not just dust sheets.
Check the condition of the existing plaster inside.
Tell the customer if the existing plaster is not sound or if
any wallpaper needs to be cut back or removed.
We are only contracted to make good the plaster
around the frame, unless this is shown on the schedule
of work. We do not decorate.
Make sure you protect the product before beginning
work.
Chop back any loose plaster and make sure it is
feathered back.
Always use a scrim joint if abutting plasterboard to avoid
cracking.
You must dampen block or brickwork with a PVA
solution.
Apply plaster carefully. You may need to apply more
than one coat depending on the thickness of cover.
Make sure each layer dries enough before applying any
further coats.
If you do not do this correctly, it will crack and we will
be called back.
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Building work – box bays
Make sure the timber is isolated from brickwork using
either liquid damp-proofing or a DPC membrane.
Make sure the timber uprights provide support to the
existing structure above (see the sketch below).
Make sure the new timber provides a solid base to fix
new liners and architraves to.
Make sure you insulate all voids which the old window
fitted into.
Make sure the new architraves cover the line of the old
architrave.
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Section 1- K
Rooftrim
Preparation
You need to put ground sheets below every area of
work before you put up any access equipment.
Cover flower beds, patios and driveways, especially if
they are to be used for storing, cutting or preparation.
Make sure you identify an area to prepare the product
before you install it (in other words, cutting to size etc).
Protect the area with a groundsheet doubled over.
Make sure the route is clear of obstacles and any rubbish.
Be careful if the route involves steps, doorways and
blind corners.
Always handle materials carefully to avoid damage and
place them flat on groundsheets.
Checks before you remove old fascias, soffits or gutters
You must check the following before you begin any work:
How near you will be working to mains power cables,
TV cables, BT cables, satellite dishes, Sky dishes etc.
Whether there are any outside lights, overflow pipes,
boiler flues and so on which may be affected
Any existing damage - in other words, broken tiles,
damaged verges and so on
Existing damage to felt edges
Asbestos soffits
Check the existing window sash clearances
Check whether there are any bats or birds’ nests
Make sure you have put in place suitable access
equipment or it is available for use.
Recycling
You should cut off any old PVC-U guttering and downpipes.
You should also cut waste trim and off-cuts to no more
than 1000mm lengths and return them for recycling.
Return any unused trims and spare material and place
them either in the long bags for recycling or return them to
the trim rack or stores for use on other orders.
For more guidance on installing rooftrim products, please see the
’Rooftrim Detail Installation Instructions 2010’ (MLO775 August ’10).
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Internal trims
Internal trims should be used. These will cover minor
damage to the decoration, and prevent problems from
movement and shrinkage.
Before you fit any trims, you must thoroughly clean all
inside surfaces including the glass.
Our standard policy is that you should fit an internal
28mm flat batten around the inside face of the window,
flat to the reveal.
You need to bond this trim to the reveal with acrylic
sealant, or to the frame with superglue in reasonably dry
places. Use silicone in locations that will usually have a
high moisture content (bathrooms and so on).
The internal trims must be a tight fit and scribed if this is
needed.
Where the trim abuts the frame, and at corner joints,
you need to finish the trims with a neat bead of white
small gap filler such as Stelmax.
Where the trim abuts the wall, you need to finish the
trims with a neat bead of acrylic sealant, or silicone in
locations that will usually have a high moisture content
(bathrooms and so on).
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Sealing outside
A carefully applied silicone line is the company standard
finish.
On a standard face brick installation, a gap of no more
than 10mm for expansion should have been allowed.
Apply the silicone to fill the gap and create a seal
between the mainframe and the structure.
Where brown silicone is used around white windows,
make sure you apply masking tape to the window to
create a clean finish.
If the surveyor has specified external trims, you should
only fit them over a silicone gun line between the frame
and the masonry. You will not need a second gun line
between the front edge of the trim and the structure.
Cleaning the product
Our products must only be cleaned with Anglian
recommended cleaning materials.
You must remove all protective tape, manufacturing
labels and glass protectors.
You should only clean the glass with Anglian glass
cleaner – part number 6612.
PVC-U should only be cleaned with Anglian PVC-U
cleaner (cream cleaner for white PVC-U – part number
18184. Solvent cleaner for white PVC-U - part number
22407. Cleaner for woodgrain profiles – part number
6693).
We recommend that all installation teams carry a
vacuum to help with the final clean-up to remove dust,
grit and swarf from the frame, drainage tracks and
friction stays. If it is possible, you should also use a
vacuum cleaner to clean out dust at the outside sill
ends before using the external sealant.
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Section 1- L
Final checks and final clean
The final check and clean is your opportunity to turn a good
installation into a great one. Use the checklist below as a final
reference document before you hand over to the resident.
Appearance – check that:
the installation site is free from any dust and the inside
of the window frame is free from swarf, brickdust and dirt
the unit is installed plumb, level and square in the
aperture, and the sight lines are even
there is no movement in the outer mainframe
there are no cracks or breaks in welds
the correct number of frame fixings has been used and
capped
all opening lights are fitted square and plumb within the
mainframe
all exposed faces (including beads and trims) are free
from surface damage
there are no cracks or scratches on any sealed units
you have fitted obscure glass where necessary and
positioned it correctly
any decorative features, such as Georgian bars or lead
effect in the glass, line through correctly
you have positioned glass gas-filling pips (if they apply)
correctly
any plasterwork has been completed to a smooth finish
internal trims are fitted correctly, to the company trim policy;
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internal window board and end caps are fitted where
needed
sill end caps are fitted correctly if they are needed
you have removed any brick dust that may have built up
between the frame and the sill
product accessories are fitted correctly where needed
opening lights next to each other line up
all the frame members and sealed units are clean
drainage slots are clear of all swarf
you have removed all chinagraph marks and stickers
from the opening lights and apertures inside (you should
pay particular attention to stickers on the top of opening
lights and the back of the sill)
any pointing outside and rendering have been
completed, if needed
you have removed all protective tape and
you have removed all debris and rubbish from the
resident’s property.
Sealing – check that:
you have applied sealant where needed
the sealant joints have a smooth finish and are correctly
shaped and
the sealant forms a continuous run around the frame.
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Operation and performance – check that:
all opening lights open and close correctly and are fitted
square and plumb within the mainframe
all locks and fasteners operate correctly
all locks and hardware items are secured in place using
the correct type and number of fixings
the mitres of all glazing beads are correctly aligned, and
beads cover the spacer bar
all handles have correct screwcaps and locking handles
supplied with keys
restrictors or restrictor hinges have been fitted where
identified on the survey report and operate correctly
all door accessories, letterbox, house numbers, spy
hole and so on are fitted correctly if these are needed
all cables have been refixed and relevant items work
correctly and
safety glass has been fitted to critical places - see the
diagram below.
Critical locations in internal and external walls
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Section 1- M
Handover
This is the final part of your service to the resident and
should complement your professional approach throughout
the installation. You should make sure the resident has no
concerns about the installation before you leave the
property.
Walk the resident around the finished installation, room
by room. Show them how each unit operates so they
understand any operational features.
Tell the resident about the need to regularly maintain the
moving parts.
Let the resident know about the correct cleaning agent
and methods to use for the product. Warn the resident
about the risks of damage if they use cleaning products
which are not appropriate for the product.
Give the resident an Anglian care and maintenance
guide.
Make sure you have filled in the property completion
report in full and ask the resident to fill in and sign it.
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The standards and methods laid out in this document form
part of our best-practice policy. We have designed them to
improve the level of service and quality of installation we
offer to our customers.
These standards will be monitored by your contracts
manager to make sure the standards are maintained and
that they help with your own personal development. They
will also be audited by the health, safety and quality
manager.
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Environmental considerations
Bats and nesting birds
Bats and nesting birds are protected by law. They can be
found in roofs and eaves of buildings, so when carrying out
roofline work, you must look out for signs that they may be
there. If you discover or suspect that bats or nesting birds
are present, you must stop work immediately and tell your
contract manager who will tell you what to do next.
Aquatics
Some of the substances which we use for fitting and
cleaning our products are harmful to aquatic life. Make sure
that you have read the COSHH assessments for each
substance and take care to prevent accidentally releasing
them into ponds, fish tanks or watercourses.
Recycling and waste
Remember you must make sure you return all old PVC-U
guttering, downpipes and unused trim off-cuts for recycling.
Cut them into maximum two-metre lengths. Use long bags
on site for any waste trims and spare material which you
return for recycling.
Return any unused items to the depot.
We expect you to leave all waste removed from properties
in our skips unless we tell you otherwise.
If possible, you should return all first-generation PVC-U
windows to the depot for recycling.
It is your responsibility to make sure you get rid of all waste
(whether it is dangerous or not) using the correct methods.
As a responsible organisation, we believe in managing our
environmental policies and procedures properly.
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Section 2
Health & Safety On Site
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Section 2 - A
Electricity on Site
Electricity is such a part of daily life that we can be forgiven
for forgetting how dangerous it is.
If you misuse, abuse or ignore the dangers of electricity, it
can cause severe burns and, at worst, death!
Many installations will have electricity cables fixed to or
passing through the frame which need replacing. Unless
they can be isolated by removing a standard three-pin plug
from a mains socket within the property, stop work
immediately and contact your contract manager or
supervisor.
Never try to isolate equipment such as extractor fans or
outside lights by removing wiring from a fixed installation.
Only qualified electricians can carry out maintenance,
repairs, installation, isolation on electrical equipment.
Avoid taking risks!
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Site Safety –
Portable Electrical Appliances
Power Tools
When you are using mains-voltage equipment in
construction, the risk of injury or death from using
damaged or faulty equipment, leads or plugs is
unacceptably high unless you take special precautions.
The precautions must reduce the risk to an acceptable
level.
Reasonably practicable precautions include:
using battery-operated tools of less than 25 volts and
using reduced-voltage equipment, 110 volt centre
tapped to earth.
You must never use 230-volt mains-supply equipment.
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Site Safety –
Portable Electrical Appliances
Maintenance
It is important that electrical equipment is regularly serviced
in line with the manufacturers’ instructions.
If you own the equipment, you must do this.
The maintenance system will need to include:
daily checks
regular formal visual inspections and
combined inspection and electrical testing where
necessary.
We have the right to remove from use on site any
electrical equipment we suspect is not fit for use, or
where a current proof of inspection cannot be
produced.
You can see the following easily and this should form the
basis of the formal visual inspections and your daily checks.
Make sure that:
you cannot see any bare wires
the cable covering is not damaged and is free from cuts
and scuffs (apart from light scuffing)
the plug is in good condition, in other words, the casing
is not cracked, the pins are not bent or the key way
(socket) is not blocked with loose material
there are no taped or other non-standard joints in the
cable
the outer covering (sheath) of the cable is gripped where
it enters the plug or equipment (you should not be able
to see the coloured insulation of the internal wires)
the outer casing of the equipment is not damaged or
loose and all screws are in place and
there are no overheating or burn marks on the plug,
cable or the equipment.
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Site Safety –
Portable Electrical Appliances
Combined inspection and electrical testing
Testing can find faults such as loss of earth continuity,
deterioration of the insulation and contamination by dust,
water and so on. All of these faults are likely to happen on
a construction site, because of the environment, and they
may not be picked up by your checks or formal visual
inspections. Because of this, it is important that testing is
carried out by a person trained to do so at a frequency
appropriate to the type of equipment and the risks.
Portable Appliance Testing (PAT)
What does a PAT Test consist of?
This is a visual inspection which checks for:
damaged flexes
damaged plugs and equipment (overheating, burn
marks, discolouration)
correctly wired plugs and
a correctly rated fuse.
Then it involves a series of tests (depending on the
class of equipment), which can include:
earth continuity testing
insulation resistance
a polarity test and
an earth leakage test.
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Site Safety –
Portable Electrical Appliances
Suggested inspection (and how often) for electrical
equipment on a construction site
(Source: HSE guidance series HSG 141)
Equipment/
application
Voltage
User
check
Formal
Combined
visual
inspection
inspection and test
Battery-operated
power tools and
torches
Less than
25 volts
No
No
No
110V Portable and
hand-held tools,
extension leads,
site lighting,
moveable wiring
systems and
associated
switchgear
Secondary
winding
centre
tapped
to earth
(55 volt)
Weekly
Monthly
Before first
use on site
and then
every three
months
You should stop using damaged equipment immediately
and clearly label it as faulty.
Do not try to carry out makeshift repairs. Repairs should be
carried out by competent electricians.
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Site Safety – Gas Appliances,
Fittings & Ventilation
You are bound to come across the requirements for gas
appliances and ventilation during your job. It is important
that you can recognise if any actions you may take to
complete your task will interfere with the appliance or
ventilation.
Air Supply
To make sure the appliance is burning properly, there must
be enough air.
This is known as adventitious air and normally enough to
supply an open-flued appliance up to 7KW. (Usually a nondecorative fuel-effect gas fire without back boiler)
Open Flued Appliances
Open-flued appliances with inputs higher than 7KW need
more permanent fresh air. (A standard domestic boiler
would normally be between 15 to 20KW.)
A decorative fuel-effect fire up to 20KW would need
100cm2 of free air.
When replacing units in rooms containing these types
of appliances, you need to pay attention to any
permanent ventilation in the existing unit.
These units must not be replaced unless there is
permanent ventilation of the equivalent free air space, either
in the new unit, or it has been provided by another method
before the installation (in other words, fitting a core vent).
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Site Safety – Gas Appliances,
Fittings & Ventilation
Overglass or through frame ventilators
If you are going to refit the vent in the window, it must:
be non-closable
not include any extra gauze or screens and
have ventilation slots which would prevent a ball which
is 10mm in diameter from entering but allow a 5mm
ball.
Never fit a standard closable ventilator.
Do not try to fit external canopies on both sides.
Vents which meet the Gas Regulations are marked ‘Gas
Vent’
Room-sealed appliances
Room-sealed appliances do not need extra ventilation.
These are normally modern combination boilers
Extractor Fans
If extractor fans are to be fitted or replaced in any room or
space inside where there is an open-flued appliance, extra
ventilation may be needed. This will mean a gas engineer
on the Gas Safe register must carry out a spillage test.
Gas Cookers
Any room containing a gas cooking appliance must have a
door or a window which can be opened or another form of
ventilation direct to outside air.
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Site Safety – Gas Appliances,
Fittings & Ventilation
Do’s & Don’ts
Do:
check all existing units for permanent ventilation
make sure you replace any existing ventilation
check the position of gas terminals in relation to the
replacement units
check all existing units for pipes that are fixed to or pass
through the frame, and that they have been isolated or
made dead before you continue and
get help from your contract manager if you are not sure.
Don’t:
ever try to carry out work on any gas fitting or flue
ever remove permanent ventilation needed for a gas
appliance or
ever try to carry out DIY repairs if you accidentally
disturb a gas appliance or fitting. Contact your contract
manager immediately.
Only trained and competent registered engineers are
allowed to work with gas.
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Site Safety – hand tools
Always use the proper tool for the job!
Hand tools are basically safe unless abused or misused.
You should replace any damaged or worn-out tools.
Do not:
use blunt cutting tools as they need extra force to carry
out the task and increase the risk of slipping
use chisels with mushroomed heads (they should be
ground down to prevent hammers slipping and metal
fragments flying)
use screwdrivers as chisels – they become damaged,
handles shatter and they then become useless as
screwdrivers
use a hammer if the head is not secure or the shaft has
become damaged or split or
leave tools lying around unattended when not in use.
This also applies to power tools which should also be
disconnected from the power supply when not in use.
Do:
keep your tools in good condition
use tool pouches to hold smaller items (never put sharp
tools, particularly Stanley knives, in pockets)
store tools safely and securely when not in use and
use the right tool for the job.
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Site Safety – working at height
Independent tied scaffold
You cannot put up any scaffolding unless you are trained to
do so or are under the supervision of a trained and
competent person. This must be a qualified scaffolder.
By law, scaffolds have to be inspected. These
inspections should be carried out:
before first use
after any alteration or addition
after poor weather conditions and
at least every seven days.
Your manager should keep a record of these inspections
on site and they must be available for inspection.
The scaffold may be ‘scaff tagged’ with the inspection
detail actually attached to the scaffold in question.
Do not use scaffold unless there is a current and valid
inspection record in place.
Before using a scaffold, you should carry out some
simple visual checks.
Check the inspection record.
Check that the scaffold is double handrailed and that all
toe boards are in place.
Check that no scaffold boards have been removed.
Check that all boards are secure and appear in good
condition.
Check that all ladders are secured and extend at least
one metre above the working platform.
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Check that safety gates are fitted to external ladder
access points.
Check that trap doors are fitted to internal ladder
access points. If there are ladders to the next lift to
protect the trap point, only the uppermost point needs a
trap door.
If there is no ladder for access to the first lift for security
reasons and you need to install a ladder for this purpose,
the ladder must extend at least one metre above the
working platform and be secured to the scaffold by lashing
round both stiles at the top.
Using a scaffold:
You must wear a hard hat and high-visibility jacket at all
times
Do not try to increase the height of a scaffold by using
ladders, stepladders or any other hop-up style
equipment
Do not remove any ties provided for the stability of the
scaffold
Do not climb on the scaffold – only use access ladders
Keep the scaffold clear of debris, tools and spare
materials
Do not work below someone directly above.
At the end of each working day, either remove or board
over the first lift access ladders to prevent unauthorised
access.
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Section 2 - F
Site Safety – working at height
Tower Scaffolds
Tower scaffolds are widely available and can provide an
effective and safe method of gaining access to work at
height while preventing falls.
However, using tower scaffolds inappropriately and not
putting them up properly are the cause of many accidents
each year.
Aluminium towers are light and can easily overturn if not
used correctly. The towers rely on all parts being in place to
make sure they are strong enough. And they can collapse if
sections are left out.
The manufacturer, supplier or hirer has a duty to provide an
instruction manual that explains the sequence in which they
must be put up, including any bracing requirements and the
height to which the tower can be used safely.
Towers must only be put up by or under the supervision of
trained and competent people who are following a safe
method of work.
Trained means having been to a formal session carried out
by an authorised trainer of PASMA, the Prefabricated
Access Suppliers' and Manufacturers' Association. (You
should have a PASMA training identity card which states
what you are authorised to do. These cards are normally
valid for five years.)
Competent means that after the training you have been
assessed working with tower scaffold and are using the
equipment safely and in line with your training.
A safe method of work means working in line with the
manufacturer’s instructions and to an approved method.
There are two approved methods recommended by PASMA.
They have developed these in co-operation with HSE.
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The first method is the 'through-the-trap' (3T) method. This
method allows the person putting up the tower to position
themselves so they are at the least risk when installing the
guard rail parts to the next level. It involves the operator
taking up a working position in the trap door of the
platform, from where they can add or remove the parts
which act as the guard rails on the level above the platform.
It is designed to make sure that the operator does not
stand on an unguarded platform, but installs the parts to a
particular level while positioned within the trap door of that
same level.
The second method, an advanced guard rail system, uses
specially designed temporary guard rail units, which are
locked in place from the level below and moved up to the
platform level. The temporary guard rail units help prevent
falls and are in place before the operator goes on to the
platform to fit the permanent guard rails. By putting up
guard rails, in stages, from a protected area at a lower
level, the operator is never exposed to the risk of falling
from an unguarded platform.
If you are using a tower scaffold:
make sure it is resting on firm level ground with the
locked castors or base plates properly supported never use bricks or building blocks to take the weight of
any part of the tower
install stabilisers or outriggers when told to do so in the
instruction manual
provide a safe way to get to and from the work
platform, for example, using an appropriately designed
internal ladder and
provide edge protection (guard rails and toe boards) on
all working platforms and platforms used for storing
materials.
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Site Safety – working at height
The stability of any tower is easily affected. Unless the
tower has been specifically designed for this kind of use,
never carry out activities such as those listed:
Fitting sheets to the scaffold
Using the tower in strong winds
Using the tower to hoist materials or support rubbish
chutes
Carrying out grit blasting or water jetting.
If ties are needed, check that they are put in place when
the scaffold is up and that you keep necessary ties in place
when the scaffold is being taken down.
When putting up tower scaffolds, do not:
over the safe height-to-base ratio in the instruction
manual (towers should never be higher than the height
recommended by the manufacturer
use the working platform as a support for ladders,
trestles or other access equipment
overload the working platform
fix ties to the centres of thin-walled aluminium tubes or
climb up the rungs on the end frames of the tower to
reach the platform unless the rungs have been
specifically designed for the purpose of getting to and
from the working platform. These have rung spacings of
between 230 and 300 mm and an anti-slip surface.
When moving a mobile tower:
reduce the height to no more than four metres
check that there are no power lines or overhead
obstructions in the way
check that the ground is firm, level and free from
potholes and
never move the tower while there are people or
materials on it.
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When towers are used in public places, you need to
take extra precautions.
Put up barriers at ground level to prevent people from
walking into the tower or work area.
Reduce, as far as possible, any materials and
equipment stored on the working platform.
Remove or board over access ladders to prevent
unauthorised access if they are to stay in position
unattended.
When the tower scaffold is up, carry out the following
checks:
From the Ground
Using the manufacturers’ instructions, check that all
parts are in their correct positions.
Check that the tower is vertical and level in both planes.
Check that the outriggers are correctly triangulated, that
they are on firm and stable ground and bearing their
share of the weight of the tower.
Check that all the castors are locked and that they are
all bearing their share of the weight of the tower and the
surface they are resting on is firm and stable.
Check that the wing nuts on the castors are fully
tightened but wear gloves to do this (at least one
adjustable leg should be fully retracted at all times).
Check that the tower has not been put up too close to
overhead power lines (within 15 metres of electricity
pylons and 9 metres of wooden poles carrying cables).
Check the weather conditions as you should not work
on towers if wind speeds are more than 17mph. (On the
Beaufort scale 4 = 13 to 18 mph and is classed as a
moderate breeze. It would be expected that the wind
raises dust and loose paper and that small branches
move.)
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Section 2 - F
Site Safety – working at height
Climbing the tower gradually
Check that hooks on both ends of horizontal and
diagonal braces and platform boards are correctly
positioned, and that the locking mechanisms have
locked into place.
Check that hatches open towards the outside of the
tower and that the guard rail prevents them being left
open.
Check that the all interlocking sections are in the correct
position and are secure.
Check that all handrails and toe boards are fitted and
secure.
If the tower has been tied to the structure, check the
ties are sound.
Finally before you first use the scaffold, fill in an inspection
report. You do not need a new report every time the tower
is moved at the property address. However, if you need to
remove guard rails or other parts to allow the tower to be
moved past an obstruction, you should carry out a pre-user
check to make sure the equipment has been put back
correctly. In this situation, you need to update the
inspection report to record this.
You can get copies of the inspection report from the
contract manager or supervisor.
You must hand the report into the site office or to your
contract manager at the end of each day. It must be kept
for three months.
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Section 2 - F
Easi-Dec
Only put up Easi Dec if you are trained to do so or under
the supervision of trained and competent people and in line
with the manufacturer’s instructions.
Trained means having been to a formal session carried out
by Easi Dec or an ABP authorised trainer. (You should have
received a certificate of training.)
Competent means that after the training you have been
assessed working with Easi Dec and are using the
equipment safely and in line with the training.
During your training session you will have received a copy
of the manufacturer’s instructions. You should keep these in
case you need them in the future.
You can get a copy of this manual from your contract
manager if you have misplaced the one issued.
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Site Safety – working at height
Easi-Dec Manual Front Cover
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Easi-Dec
There must be at least two people to assemble Easi Dec.
And, at least one person in this team must be trained and
competent.
After you have put up the Easi Dec, and before you use
it, you should carry out some simple checks.
1 Is the dec at the correct angle (1/4) with platform level
and at 900 to the wall?
2 Are the guard rails and toe boards fitted?
3 Is the access ladder at the correct angle, tied to the
platform at the top and stabilisers used at the bottom?
4 Are all the correct locking pins in place with R clips
facing the inside of the dec?
5 Are the horizontal and diagonal braces fitted?
6 Are the back legs fitted correctly (about 15 to 25mm off
the ground) or is the dec staked to the ground through
the foot and tied into the structure through the ring bolt
in the platform?
7 Are the catwalks positioned correctly with the securing
straps in place?
8 Do you have the correct PPE, hard hats, safety boots,
gloves, high-visibility jacket and so on?
Before you first use the Easi Dec, you must fill in an
inspection report. You do not need a new report every time
the Easi Dec is moved at the property address. However, if
guard rails or other parts have to be removed to allow the
Easi Dec to be moved past an obstruction, you should
carry out a pre-user check to make sure the equipment has
been put back correctly. In this situation, you need to
update the inspection report to record this.
You can get copies of the inspection report from the ABP
manager.
You must hand the report into the site office or to your
contract manager at the end of each day. It must be kept
for three months.
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Site Safety – working at height
Ladders – requirements for using them
You can use ladders if, after assessing the risks, using
more suitable work equipment is not justified because of
the low risk and the short time you will need the
equipment. By this, we mean no longer than 30 minutes
depending on the task.
You can also use ladders for low-risk work where there are
features on the site that mean you must use a ladder.
+
Any leaning ladder used on an installation for us must
be fitted with top and bottom stabilisers.
+
Section 2 - G
Ladders must be industrial class-1 ladders to BS2037
standard, or commercial grade to BS EN131 with a
maximum static vertical load of 150kg.
Never use class-3 domestic grade ladders on site.
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Section 2 - G
Ladders – maintenance and inspection
You should check ladders each day if you are using them. If
your ladder is not up to scratch, you could fall from it. You
do not have to fall far to land hard.
In 2008, over 165 workers a month suffered broken bones
or head injuries following falls from ladders. Most of them
fell less than two metres. Take a moment to check your
ladder.
Check the stiles
Do not use the ladder if they are bent or split - the
ladder could buckle or collapse.
Check the feet
Do not use the ladder if they are missing or worn or
damaged - the ladder could slip.
Check the rungs
Do not use the ladder if they are bent, missing or loose
- the ladder could become unstable.
Your contract manager should inspect your ladders every
six months and make a record of the condition.
We can inspect any ladder brought onto the site using
our own checklist and insist that you remove it if it is
not up to standard.
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Site Safety – working at height
Ladders: Before use
First ask yourself: am I fit to work at height? Then think
about the condition and the position of the ladder.
A leaning ladder in good condition has:
Both feet firmly attached and with a good tread
Clean rungs
Undamaged stiles (the side pieces that the rungs are
attached to)
Secure fastenings when it is extended.
A leaning ladder in a good position:
Is at an angle of 75° - one unit out for every four units up
Will not move at the bottom
Stands on a surface that is:
firm
level
clear
dry and
not slippery.
Will not move at the top
Rests on a strong upper resting point (not plastic
guttering or a window) and
Has horizontal rungs (use a spirit level).
In use:
Only work on a ladder for up to 30 minutes at a time
Only carry light materials and tools (up to 10 kg)
Use a tool pouch if possible to keep your hands free
Always grip the ladder when climbing
Do not overreach - make sure your belt buckle (navel)
stays within the stiles
Keep both feet on the same rung or step throughout the
task
Do not work off the top three rungs - this provides a
handhold
Try to keep three points of contact with the ladder.
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Step ladders
As with ladders, you should only use industrial class-1
stepladders to BS2037, or commercial grade to BS
EN131 with a maximum static vertical load of 150kg on
site. Only use stepladders for light work which will last no
more than 30 minutes and where a handhold is available.
When you cannot maintain a handhold, you would have to
justify using stepladders by taking into account:
the height of the task
whether you have a safe handhold on the stepladder
whether it is light work
whether the task avoids a side loading
whether you will avoid overreaching
whether your feet are fully supported and
whether you can tie the stepladder.
You must also carry out daily pre-use checks and formal six
monthly inspections to make sure the stepladders are safe
to use.
Check the locking bars
Do not use if they are bent or the fixings are worn or
damaged - the ladder could collapse
Check the feet
Do not use if the feet are missing, worn or damaged the stepladder could slip.
Check the stepladder platform
Do not use if it is split or buckled - the ladder could
become unstable or collapse.
Check the steps or treads
Do not use if they are not clean - or if the fixings are
loose - they could collapse.
Check the stiles
Do not use if they are bent or damaged - the ladder
could buckle or collapse.
If working from stepladders – make sure the base is level.
Stepladders can easily overbalance – never work more than
two-thirds of the way up.
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Section 2 - H
Personal Safety
You have a duty to take reasonable
care of your own health and safety.
You must follow safe systems of
work to keep the risks as low as
reasonably possible.
You must use personal protective
equipment to further reduce any
residual risk.
No
Safety
Footwear
No Work
Personal Protective Equipment (PPE)
We will make the following items available, free of charge,
to all installers.
Ansell PowerFlex Plus
(BS EN388:2003)
This is an ideal all-round glove.
Good at resisting cuts, tears
and punctures.
18” Kevlar Sleeve (FS18)
For extra protection and to add
to safety gloves when handling
broken and unframed glass.
Good at resisting cuts and tears
but not punctures.
Max Pre-shaped Ear Plugs
(BS EN352-5:2002)
Protect against loud noise when
using power tools.
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Personal Protective Equipment (PPE)
Peltor Safety Glasses (BS EN166:2002)
Protect against mechanical hazards, solid particles, and
flying objects.
For use when ripping out, cutting, drilling, handling and
clearing broken glass and so on.
Hardhat & Hi-Visibility Jacket
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Personal Protective Equipment (PPE)
If there is a chance you could be hit by falling objects (for
example, in the warehouse) or have contact with access
equipment (for example, scaffolding) and fixed objects (for
example, nails in doorways, beams and so on), you must
wear a hard hat.
High-visibility jackets and vests are yellow clothing items
that draw attention to people working in hazardous areas,
particularly near moving traffic or on construction sites. You
must wear this clothing:
on construction and installation sites
in regional operations warehouses and
in areas where vehicles move around, for example, if our
fitting vans and HGV delivery vehicles are operating.
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Section 3
Dangers to Health
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Section 3 - A
Biological Agents
Biological agents are in the main naturally occurring
materials that you may come across in the workplace
which are often not related to the work being carried out.
If you could come into contact with infectious material such
as human waste, rubbish that could attract rats, dead birds
(particularly in high-rise buildings) or needles, the situation
will need to be assessed.
The most effective method of preventing infection is to
avoid direct contact with the infectious material and make
sure you have high standards of personal hygiene.
You should:
only use your hands to clear materials after checking
the area to see if there are any contaminants such as
needles and sharps
cover any broken skin and cuts with plasters before
starting work and where appropriate wear gloves and
safety glasses
before eating, drinking or smoking, thoroughly wash
your hands with soap and water and
following contact with any material likely to be infectious,
thoroughly wash the affected area with soap and clean
water.
If there is contact with the eyes or mouth, thoroughly
irrigate with clean water for up to 15 minutes.
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Section 3 - B
Chemical Agents
Control of Substances Hazardous to Health (COSHH)
The type of work we do involves
daily contact with substances
which, to different extents, are
dangerous to health. As an
employer we have to assess the
risks from chemicals to make sure
they are used and stored safely.
Under COSHH there is a range of
substances treated as dangerous
to health, which are usually identified as substances or
mixtures of substances classified as dangerous to health
under the Chemicals (Hazard Information and Packaging
for Supply) Regulations 2009 (CHIP).
For most commercial chemicals, the presence (or not) of a
warning label on the packaging will say whether COSHH is
relevant.
When using chemicals, make sure you follow the
manufacturer’s safety precautions printed on the packaging
and also the guidelines in the COSHH assessments.
COSHH assessments are in the site construction phase
health and safety plan on all contracts. Make sure that
you have read and understood the dangers, safe use and
disposal of each chemical you will have to use.
There is new legislation which has meant that there will be
new labelling to all packaging which contain chemicals. On
the following pages you will see examples of the existing
and new warning labels.
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Section 3 - B
Chemical Agents
The table below highlights the existing common warning
symbols on packaging and associated meanings.
Symbol
Abbreviation Hazard
Description of Hazard
E
explosive
Chemicals that explode.
F+
extremely
flammable
Chemicals that have an
extremely low flash point
and boiling point, and
gases that catch fire in
contact with air
F
highly
flammable
Chemicals that may catch
fire in contact with air, only
need brief contact with an
ignition source, have a very
low flash point or evolve
highly flammable gases in
contact with water
T+
very toxic
Chemicals that at very low
levels cause damage to health
T
toxic
Chemicals that at low
levels cause damage to
health
Xn
harmful
Chemicals that may cause
damage to health
Xi
irritant
Chemicals that may cause
inflammation to the skin or
other mucous membranes.
C
corrosive
Chemicals that may
destroy living tissue on
contact.
N
dangerous
for the
environment
Chemicals that may present
an immediate or delayed
danger to one or more
components of the
environment
Source: www.hse.gov.uk
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Section 3 - C
Chemical Agents
The table below highlights the new common warning
symbols introduced on packaging from December
2010.
Symbol
Example of Statement
Example of Precautionary
Statement
Heating may cause an
explosion
Example precautionary
statement
Heating may cause fire
Keep away from heat , sparks,
open flames and hot surfaces –
no smoking.
May make fire more
intense; acts as an oxidiser
Keep only in original container.
Take any precaution to avoid
mixing with combustibles.
Causes serious eye
damage
Wear eye protection.
Toxic if swallowed
Do not eat, drink or smoke
when using this product.
Toxic to aquatic life, with
long-lasting effects
Avoid releasing into the
environment.
Reflects serious longer
term health hazards such
as carcinogenicity and
respiratory sensitisation.
For example, it may cause
an allergy or asthma
symptoms or breathing
difficulties if inhaled.
In case of poor ventilation, wear
respiratory protection.
Refers to less serious
health risks such as skin
irritation, sensitisation and
replaces the CHIP symbol.
For example, may cause
an allergic skin reaction.
Contaminated work clothing
should not be allowed out of the
workplace.
Used when the containers
hold gas under pressure.
For example, may explode
when heated.
Keep away from heat sources.
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Section 3 - C
Dangers to health – skin care
Any or all of the following can cause problems to the skin:
Dust from brick, stone and plaster
Cement
Paints, varnishes, lacquers and stains
Certain woods, especially exotic hard woods
Certain epoxy resins and mortars and acrylic and
formaldehyde resins
Organic solvents
Petrol, white sprit, thinners
Acids and alkalis
Ultra-violet not-ionising radiation from direct strong
sunlight.
Some people suffer skin disorders more than others. Their
skin becomes sensitised. This means that sometimes being
near a certain substance can cause problems for these
people, even though they may not have direct contact with it.
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Dangers to health – skin care
Exposure to ultraviolet (UV) radiation from the sun can
cause skin damage including sunburn, blistering, skin
ageing and, in the long term, can lead to skin cancer.
Skin cancer is the most common form of cancer in the UK.
Always follow the sun protection six-point code:
Keep your top on – clothing forms a barrier to the sun’s
harmful rays – especially tightly woven fabrics
Wear a hat with a brim or flap that covers the ears and
back of the neck – these areas can easily get sunburnt
Stay in the shade whenever possible, during your
breaks and especially at lunchtime
Use a high-factor sunscreen of at least SPF15 on any
exposed skin. Apply as directed on the product
Drink plenty of water to avoid dehydration
Check your skin regularly for any unusual moles or
spots. See a doctor promptly if you find anything that is
changing in shape, size or colour or is itching or
bleeding.
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Dangers to health – skin care
Cement
Wet cement on unprotected skin, whether direct or through
wet clothing, can cause severe, third-degree caustic burns.
Portland cement burns skin with little warning. You cannot
rely on feeling discomfort or pain to let you know that you
are being burned.
You may not realise how severe the burn is until several
hours after contact.
Dry Portland cement can produce effects from mild irritation
to severe burns of the eye. It can irritate the upper
respiratory system and cause inflammation of the lining of
the nose.
Repeated exposure to Portland cement may result in drying
of the skin and may lead to the skin thickening or cracking.
Emergency and First Aid Procedures
Rinse out eyes immediately and repeatedly with large
amounts of clean water for at least 15 minutes and get
prompt medical attention.
Wash exposed skin areas with pH-neutral soap and clean
water.
Apply sterile dressings.
And, get medical treatment in all cases of prolonged
exposure to wet Portland cement.
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Section 3 - D
Asbestos
Asbestos Awareness
Properties
There are two types of asbestos rock - amphibole and
serpentine.
The most dangerous types of asbestos fibres are blue
(crocidolite) and brown (amosite) asbestos which are found
in the amphibole group.
The most common form of asbestos is white asbestos
(chrysotile).
This is the type of asbestos fibre normally found in
asbestos cement and is from the serpentine group.
The risks to health from chrysotile are significantly lower
than the other forms of asbestos. Because of this,
asbestos cement may be removed by trained competent
people without them needing to hold an asbestos removal
licence issued by the Health & Safety Executive (HSE).
On the other hand, asbestos insulation board usually
contains the significantly more dangerous amosite or
crocidolite forms and may only be removed by a licensed
asbestos removal contractor. The contractor must give
HSE 14 days’ notice that they are planning to remove this
form of asbestos.
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Section 3 - D
Asbestos
Asbestos Awareness
Effects on health
The main risk to health from asbestos fibres is if they are
inhaled. The body’s natural defence mechanisms will expel
most of the fibres that enter the nose and mouth, but some
of these tiny fibres can pass through these defence
mechanisms into the lower parts of the lung. They can stay
there for many years and, in some cases, work their way
through the lung lining. Because of this, the more fibres
breathed in, the greater the risk to health.
Asbestos fibres taken in with food and water are normally
expelled with other body waste. Fibres that come into
contact with the hands are not likely to penetrate the skin.
In the rare cases where they do, they may cause asbestos
warts. These do not cause asbestos disease, are not fatal,
and can be easily and safely removed.
Breathing in asbestos fibres can eventually lead to a
number of diseases. These include:
Asbestosis or Fibrosis (scarring) of the lungs
Lung cancer
Mesothelioma, a cancer of the inner lining of the chest
wall or abdominal cavity.
There is currently no known cure for these asbestos-related
diseases.
Long term studies by HSE of asbestos exposure have
proven that low levels and short periods of exposure are
unlikely to lead to asbestos-related diseases unless
repeated over a period of time. High exposure for long
periods is linked more clearly to these illnesses.
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Section 3 - D
Smoking
Smoking increases the likelihood of contracting an
asbestos disease by four times.
Where asbestos is usually found in buildings
You could come across asbestos in:
soffit boards, at eaves level or in porches (these may be
either asbestos cement board or asbestos insulation
board)
fixed-panel glazing usually to the lower section of frames
fitting down to the floor (again they may be either
asbestos cement board or asbestos insulation board)
rainwater goods such as guttering and downpipes
containing asbestos cement
textured decorative coatings such as Artex and
vinyl or thermoplastic floor tiles.
Asbestos soffit on head of window
Asbestos panel in
lower fixed glazing
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Section 3 - D
Asbestos
You may also come across asbestos in the following:
Sprayed asbestos and asbestos loose packing
– generally used as fire breaks in ceiling voids
Moulded or preformed lagging – generally used in
thermal insulation of pipes and boilers
Sprayed asbestos – generally used as fire protection in
ducts, firebreaks, panels, partitions, soffit boards, ceiling
panels and around structural steelwork
Insulating boards used for fire protection, thermal
insulation, partitioning and ducts (AIB)
Some ceiling tiles
Millboard, paper and paper products used for insulating
electrical equipment.
General procedures in dealing with an emergency, for
example, an uncontrolled release of asbestos dust.
Stop work immediately.
Isolate the area and, if it is safe to do so:
- damp down any exposed area using water spray
(glass cleaner); and
- create a partial enclosure using plastic ground
sheets.
Contact your contract manager or supervisor.
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How to avoid the risks from asbestos
Work with asbestos is defined as work which includes
removing, repairing or disturbing asbestos.
Check the property survey sheet as this should highlight
any materials suspected of containing asbestos which will
affect your work.
Assess your task and do not go ahead if you suspect it
involves work with asbestos.
Only trained and competent people are allowed to work
with asbestos depending on a site-specific plan of work
where all the risks have been reduced to the lowest
possible level.
If you have any doubts, stop work and contact your
contract manager.
House built with asbestos cement sheeting to both walls and roof. The
guttering and downpipes are also asbestos cement.
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Section 3 - E
Manual Handling
Manual-handling injuries account for over one-fifth of all
accidents and ill-health incidents in the construction
industry.
Much of the work carried out on our sites involves lifting,
carrying, moving and placing loads, sometimes of awkward
shapes, in and around sites. Poor lifting techniques can
result in strained muscles or serious back injuries.
Common Injuries:
Strains to muscles
Sprains to joints
Herniated discs
Cuts
Crushing
Fractures.
The guidance weight that an individual male can lift is 25kg.
The weight is only a guide. Basically, it is up to the
individual to say if they can lift it or not.
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Section 3 - E
Your duties
Follow appropriate systems of work we have laid down
for your safety.
Make proper use of equipment provided for your safety,
for example, trolley wheels.
Co-operate with us on health-and-safety matters.
Tell us if you see any dangerous handling activities.
Make sure that your activities do not put others at risk.
Good Handling Technique for Lifting
Below are some practical tips suitable for safe manual
handling.
Think before lifting/handling
Plan the lift. Can you use handling aids? Where is the
load going to be placed? Will you need help with the
load? Remove obstructions such as discarded
materials. If something is going to take a while to lift,
consider resting the load midway on a table or bench to
change grip.
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Manual Handling
Keep the load close to the waist
Keep the load close to your body for as long as
possible while lifting. Keep the heaviest side of the load
next to your body. If you cannot get close to the load,
try to slide it towards your body before
trying to lift it.
Get into a stable position
Your feet should be apart with one leg
slightly forward to maintain balance
(alongside the load, if it is on the
ground). You should be prepared to
move your feet during the lift so you can
stay stable.
Start in a good posture
At the start of the lift, it is better to
slightly bend your back, hips and
knees than fully flexing your back
(stooping) or fully flexing your hips and
knees (squatting).
Do not flex the back any further while lifting
This can happen if your legs begin to straighten before
starting to raise the load.
Avoid twisting your back or leaning sideways,
especially while your back is bent. You should keep
your shoulders level and face in the same direction as
your hips. Turning by
moving your feet is
better than twisting
and lifting at the safe
time.
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Section 3 - E
Keep the head up
when handling
Look ahead, not down
at the load, once you
are holding it securely.
Move smoothly
Do not jerk or snatch
the load as this can
make it harder to keep
control and can
increase the risk of
injury.
Do not lift or handle
more than you can
easily manage
There is a difference
between what people can
lift and what they can
safely lift. If in doubt, get
advice or get help.
Put down, then adjust
If you need to position the
load precisely, put it down
first, then slide it into the
position you want.
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Section 3 - F
Dangers to health
– noise and vibration
Noise
Being exposed to loud noises can,
over a period of time, cause you to
go deaf. In some cases people
suffer from ‘ringing’ in their ears
which affects their social life and
ability to sleep.
Noise damage is permanent and cannot be reversed.
If you have to shout to make yourself heard – your
hearing is being damaged.
Always wear hearing protection in noisy areas or
‘hearing protection zones’ where warning signs are
displayed. This is especially relevant on new-build sites.
Make sure your ear plugs are a good fit.
Always make sure when fitting or removing plugs that
your hands are clean.
Clean reusable plugs regularly.
Use disposable plugs only once.
Legally you have to keep ear protection in a clean and
serviceable condition and get replacements for
damaged items.
Protect your hearing – not being able to hear warning
shouts could put you at risk.
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Section 3 - F
Vibration
Hand-arm vibration is vibration transmitted into your
hands and arms when you use hand-held powered
work equipment. Too much of this kind of vibration can
cause hand-arm vibration syndrome (HAVS) and carpal
tunnel syndrome
HAVS affects the nerves, blood vessels, muscles and
joints of the hand, wrist and arms, and can become
severely disabling if ignored. It includes vibration white
finger, which can cause severe pain in the affected
finger
Ways to prevent HAVs are to use suitable low-vibration
tools.
Always use the right tool for each job. (This will allow
you to do the job more quickly and expose you to less
hand-arm vibration.)
Check tools before using them to make sure they have
been properly maintained and repaired to avoid
increased vibration caused by faults or general wear.
Make sure cutting tools, and drills bits are kept sharp so
that they stay efficient.
Reduce the amount of time you use a tool in one go, by
doing other jobs in between.
Avoid gripping or forcing a tool or piece of equipment
more than you have to.
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Section 3 - G
Dangers to health
– alcohol and drugs
There is no place in the working environment for drug or
alcohol abuse.
Alcohol is a depressant and suppresses brain function.
You need all your concentration when at work. This is
particularly crucial on construction sites where you have to
work with dangerous machinery and at heights.
On average it can take one hour for a half-pint of beer or
lager to leave your body. A heavy drinking session the
night before may leave you over the limit the following
morning.
In 2009 nearly 20% of road deaths happened when the
driver was over the legal limit. Some people killed on
construction sites were also found to be over the limit.
5% of all road casualties had alcohol as a factor.
When prescribed by a doctor, drugs can help, but some
can have side effects that may affect your judgement or
performance. If you are on any prescribed drug, tell your
contract manager or supervisor.
Anglian Building Products
Drug and Alcohol Policy
We will not allow anyone to work while under the
influence of alcohol or drugs.
If we find anyone under the influence of drugs or
alcohol, we will ask them to leave and they will be
reported to their contract manager for further
disciplinary action.
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Section 3 - H
Dangers to health
– violent residents
Residents who exhibit violent tendencies
There may be situations where residents become verbally
abusive or even aggressive.
If this ever happens, you should avoid confrontation by
always staying calm and polite. Do not become involved in
an argument and keep a clear route where you can leave
the premises as soon as you are able. Contact your
contract manager, supervisor or resident liaison officer and
tell them about the situation.
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Installers Best Practice Guide
Section 3 - I
Closing Statement
Health and safety is everyone’s responsibility, not just that
of management or the HSE. This guide is aimed at giving
you advice and best practice on how you can work safely
and achieve a quality installation. This is not full guidance.
In some circumstances, site-specific arrangements may be
made that vary from this.
If you fail to keep to this guidance or any other Anglian
Building Products policies and health and safety
procedures, we will take disciplinary action against you.
Remember - the person who holds the greatest interest in
you working safely is the person reading this statement.
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Section 3 - J
Acceptance Sheet
I confirm that I have received, have read and fully
understand the contents of this Installers best-practice
guide. I agree to keep to the rules, policies and procedures
laid down. I understand that if I fail to keep to these rules,
you may take disciplinary action against me.
(Please use BLOCK CAPITALS)
Trading Name (if applicable):
Contact telephone number:
Fax Number:
Email address:
Print Name:
Signed:
Date:
Important Note
It is your responsibility to make sure that you have given
any person under your control or direction a copy of this
guide before they begin any work on our sites.
Issued on Behalf of Anglian Building Products:
Print Name:
Position:
Signed:
Date:
Issue Number:
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We have prepared this booklet as a guide to the minimum
standards installers working for us must follow. Installers
who work for us must also keep to best industry standards
and to all Acts of Parliament, orders, regulations, by-laws
and legal documents of any Minister of the Crown,
government department or local or other authority, including
the Scottish, Welsh and Northern Ireland Assemblies (where
this applies).
They must also keep to the requirements of all regulations,
codes of practice and national agreements which apply to
health, safety, welfare and employment which may be in
force from time to time, together with our health and safety
policies, rules and regulations in force at the time of the
work.
Errors and Omissions Excepted
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Anglian Building Products
Unit 30
59 Hurricane Way
Norwich
NR6 6JB
0870 4280274
www.anglian-building.co.uk
hs@anglian-building.co.uk
HSGV2 11