AimsandobjectivesforModule1MHARS training Aimsandobjectivesinboldareforallstaff.Otheraimsandobjectivesareforqualifiedstaff only. Aims 1Servicedevelopment Tounderstandthenationalandlocalcontextforcrisisteams Tounderstandtheprinciplesofcrisisteamworkinginamentalhealthsetting Tounderstandtherationaleforcurrentlocalservicedevelopments 2Skillstraining TounderstandtheGloucestershiresixdomainmodel Tounderstandtheroleofpersoncentredandvaluesbasedpracticeincrisisresolution work Objectives 1Servicedevelopment 1.ToknowinoutlinethehistoricalreasonsforsettingupcrisisteamsintheUKandtobe awareofkeypolicydocuments. 2.Tounderstandchangesinhealthpolicyoverthelasttenyearsastheyapplytocrisisteams 3.TohaveabasicunderstandingoftheevidenceforCrisisteamworkandtheimportanceof modelfidelity,includinganunderstandingoftheCOREstudyandHTASstandards.To understandthestrengthsandweaknessesofourteamslocallyasmeasuredbythesestandards. 4.Tobeawareofcriticismsofcrisisteamsfromtheserviceusermovement. 5.TounderstandthekeyaimsoftheCrisisCareConcordatandtounderstandhowtheseaims willberealisedinGloucestershire. 6.TounderstandindetailthenewserviceconfigurationoftheMHARSserviceincluding staffing,shiftpattern,locationandscopeofwork(includingliaisonworkovernight, expansiontoU16s,S136work,facilitatedsignposting,themovetoWaterwells) 2Skillstraining 1TounderstandtheGloucestershiresixdomainmodelandtheimportanceofeachofthe sixdomains. 2Tounderstandthecharacteristicsofgoodclientcentredpractice 3.Torecognisefailuresofempathyanditsconsequences(e.g.confrontational approachestopatients)andtorecognisetheconditionswhenitoccurs(e.g.stress, conflictingdemands,hostile/demandingpatients,personalproblemsimpingingon work). 4.Toacknowledgethatoccaisionalfailureofempathyisanalmostinevitablepartof practice.Tohavesomestrategiesforrecognisingandaddressingempathyfailurewhenit occursinselforothersinordertominimiseitsfrequencyandmitigateitsimpact. 4.Tounderstandtheimportanceofpartnershipworkingwithpatients. 5.Tounderstandtheimportanceofacceptingpatients(anon-judgementalstance), includingavoidingbothpositiveandnegativejudgments. 6.Tounderstandtheconceptof‘absoluteworth’ofapatient. 7.Tounderstandtheimportanceofpatientautonomy. 8.Tounderstandempathy,includingitsaffective,cognitiveandbehaviouralcomponents. 9.Tounderstandtheimportanceofcompassionandkindnessinpracticeandhowthis relatestoempathy. 10.Toknowthebasicinterventionsofclientcentredcounsellingofopenquestions, affirmations,reflectivelisteningandsummary(OARS). 11.Toknowsomeofthedifferenttypesofreflectivelisteningstatementsthatareavailableto use.I 12.TobeabletodemonstrateOARSskills. 13.Tobeabletomakestatementsofautonomysupportininterviews. 14.Tobeabletoelicit,recogniseandworkwithpatientsstrengthsandvalues. 14.Tobeabletorecognisethe‘rightingreflex’inpracticeandtoexerciserestraintwhen experiencingit. 15.Tounderstandambivalenceanditsimportanceinchange.