1|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
THE CHANNEL PARTNER PROGRAM
We are pleased to have you join our team and become an integral part of the Mediasphere group.
Mediasphere is a leader in the development and delivery of cloud based learning applications for the
online training and e-Learning sector. In addition to the Learning Management System, Mediasphere
is a multi-award winner for the delivery of educational and corporate websites on our Content
Management System. We have been providing websites to the school, business and government
sectors since 2002.
The Mediasphere Online Learning Management Suite provides cloud-based online learning
applications for all e-Learning sectors.
The online learning software has been customised to deliver on the exact needs and requirements of
each market sector. The software has been deployed a range of multi-nationals, Federal and State
Governments, tertiary institutions, businesses, professional associations and charity groups.
We look forward to your feedback and working with you and your team in the strategic marketing,
promotion and sales of Mediasphere training and web portal products.
Kind regards,
Tony Carrucan
CEO | Managing Director
Mediasphere Holdings Pty Ltd
2|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
Contents
1.0
About Mediasphere .................................................................................................................... 4
1.1
The Mediasphere Channel Partner Program .......................................................................... 6
1.2
Our Product Suite.................................................................................................................... 7
1.3
Mediasphere’s Defined eLearning Market Sectors................................................................. 7
1.4
LMS Architecture and Module Plug-ins .................................................................................. 8
1.4.1
1.5
2.0
The Mediasphere Learning Management System .............................................................. 8
The Mediasphere Assessment Management System (AMS) ................................................ 10
Customer Analysis | Market Segments..................................................................................... 12
2.1
3.0
Our Target Customers ........................................................................................................... 13
Channel Partner Levels ............................................................................................................. 14
3.1
Channel Partner Requirements............................................................................................. 14
3.2
Channel Partner Go to Market (GTM) Deliverables.............................................................. 16
3.3
Mediasphere Partner Support .............................................................................................. 17
3.4
Channel Partner Product Website ........................................................................................ 17
3.5
Regional and Sales Partner Web Pages................................................................................. 18
4.0
Partner Royalties on the Mediasphere Corporate Training Suite............................................. 19
4.1
Product Annual Licenses ....................................................................................................... 19
Lion LMS and CertNow Annual Licensing...................................................................................... 19
Lion LMS + Free InductNow Annual Plug-in Licensing .................................................................. 19
Lion LMS + Free PowerCPD Annual Plug-in License ...................................................................... 19
4.2
Global Pricing Matrix............................................................................................................. 20
4.3
Learner Accounts .................................................................................................................. 20
Tiered Learner Account Fee Model ...................................................................................... 20
4.4
Product Royalties .................................................................................................................. 22
4.4.1
Partner Royalties on the Mediasphere Corporate Training Suite................................. 22
PowerCPD Licenses ....................................................................................................................... 22
Lion LMS Platform Licensing ......................................................................................................... 23
CertNow AMS Platform Licensing ................................................................................................. 23
Learner Accounts .......................................................................................................................... 23
4.5
3|P a g e
Partner Sales Royalty Schedule ............................................................................................. 24
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
1.0 About Mediasphere
Mediasphere Holdings Pty Ltd (ABN: 93 120 008 924) is a leading e-Learning company which has
been providing online training platforms and digital content services since 2006.
Mediasphere helps organisations keep on top of today’s workforce compliance, up-skilling,
accreditation and qualification challenges. We are Australia’s leading eLearning specialists,
providing the corporate, healthcare, government and education sectors with innovative, cloud based
training solutions to access, manage and monitor training and skill compliance requirements to
enable professional organisations and workforces to respond to evolving business conditions.
We are based on the Gold Coast, Queensland, with offices across Australia, New Zealand, the USA
and the UK.
By making access to training easy, we enable organisations to focus on their core business and
service quality, rather than learning and development methodologies.
We develop award winning cloud based IT training platforms and expertly deliver best value online
learning solutions including course development, e-commerce, e-marketing, and programing and
support services.
We provide the software for organizations to commercialize their training IP and to and deliver
personalized learning portals to mobile devices. We specialize in the build and delivery of accredited
and non-accredited courses to a national and global market.
We believe in facilitating formalized learning for people and teams, helping our clients to reach their
business objectives with minimum disruption to operational and regulation issues. This means
always being at the cutting edge of product development, and with our end-to-end eLearning
solutions capability it means we define, control and maintain our standards throughout the process.
This approach makes sure we are always leading our industry, initiating and driving change rather
than reacting to market demands. Our customer service ethic replicates our IT development
standards, providing clients with unparalleled support and assistance.
Mediasphere owns proprietary web applications and brands including InductNow (workplace
compliance), PowerCPD (Continuing Professional Development), ConnectLMS (corporate training),
CourseCommerce (sell courses online) and CertNow (Accredited Training), as well as digital content
titles BroadLEARN Early Learning and IELTS, which are successfully marketed worldwide.
4|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
Our clients are end users of our training products, and organisations who use our platform to
facilitate workforce training, often integrating their own employee training and development
products and system. They have a joint interest and responsibility to keep skills at their sharpest and
qualifications up to date and compliant. They choose Mediasphere because we offer dynamic,
collaborative reliable solutions to meet today’s competitive professional working environment and
employer needs.
Mediasphere products and services are sold in Australia and New Zealand, the USA, Japan, Africa
and the UK. Our market strategy is to expand our global reach by appointing partners in new
territories to build revenue in the corporate, tertiary and professional training sectors.
We create outstanding value to our partners and shareholders by underpinning our innovative
product development standards with excellent responsive customer service principles and practices.
Our brand personality is distinctive. We are genuine, exciting, smart and insightful.
The people in our team are organised, strategic and fun to be with. We are here to empower people
and organisations by making available successful, innovative products and services that will effect
positive skill development to reflect changes in business, technology, employee growth and
customer expectations.
We are Mediasphere.
5|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
1.1
The Mediasphere Channel Partner Program
The function of the Channel Partner Program is to appoint strategic partners who will market and sell
Mediasphere’s Learning Management System products (online training software) and Content
Management System products (website software) to the global marketplace. The goals we wish to set
for our ongoing association are:
 The delivery of specific products that meet your business and market sectors.
 Growth and development of existing and new business in your territory.
 Satisfactory sales and profitability for both parties.
 Reputable and professional service to clients.
 Personal and financial satisfaction.
The benefit of a channel centric strategy is for Mediasphere to leverage off a diverse range of
independent operators that have established businesses that operate in one or more of the following:

Geographic area (region).

Vertical market (Government, Corporate, Education, Not-for-Profit).

Specialised sub-market (HR products and services)

Product specialization.
The expansion will be managed through the strategic expansion of the existing Global Channel Partner
Program. These independent operators form the Channel Partner Program and Mediasphere is
interested in working with operators in all market verticals and the targeted geographic areas with
the following channel attributes:
 Exposure to an established customer base.
 Utilise an existing sales force.
 Facilitate cross selling of our product with their existing products.
 Gain representation in geographic areas.
 Gain representation in vertical & sub-vertical markets.
 Utilise existing logistics operations.
 Leverage off existing economies of scale.
6|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
1.2
Our Product Suite
Mediasphere has developed a range of eLearning platforms to serve four distinct eLearning markets.
These markets and matching products include:
Market Sector
Market Description
1. Compliance, Competency and
Productivity Training
Organisations that host online inductions, staff training and
contractor / volunteer on-boarding and require software to
manage their portals.
Professional organisations and peak bodies that deliver online
CPD for the members and stakeholders and require our
software to manage their portals.
Business, government and tertiary institutions that deliver
accredited training with assessors, verifiers and employer
dashboards on our software.
Business, government, content experts and institutions that
market and sell their courses and training events on our
software.
2. Continuing Professional
Development (CPD) Training
3. Certifications, Accreditations and
Qualifications Training
4. Custom Training Portals with eCommerce Gateways
1.3
Mediasphere’s Defined eLearning Market Sectors
Mediasphere has the capacity to maintain the five (5) training platforms for the unique market
segments due to the programming structure in the code base. The training platforms share the same
core code structure and we have engineered the capacity to dynamically deliver a set of contextual
dashboards / interfaces that incorporate the features and tools required by each market segment.
7|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
1.4
LMS Architecture and Module Plug-ins
Mediasphere has two developed two platforms:
1. The Mediasphere Lion Learning Management System (LMS)
2. The Mediasphere Lion Assessment Management System (AMS)
1.4.1 The Mediasphere Learning Management System
The Lion LMS/AMS is a modular SaaS platform with a range of seamless plug-in module packs to add
custom functionality to training portals to the meet the demands of each training sector.
The Lion LMS manages the build and delivery of a corporate training platform for
business, government and organisations. The Lion LMS features corporate
competency training, risk management profiles, email alerts, document libraries,
announcements, certification, certificates, dynamic reporting, web-services and
API integration. There is also the option to add eCommerce to the LMS
The InductNow plugin manages the build and delivery of an online
staff/contractor/visitor induction and workplace compliance platform for
business, government and organisations. InductNow features courses, email
alerts, document libraries, WHS course libraries, announcements, certificates,
dynamic reporting, automated re-inductions and API integration.
The PowerCPD plug-in provides a management platform to build and publish
Continuing Professional Development (CPD) Training for professional
organisations and associations. PowerCPD features learning programs, courses
and webinars, integrated booking calendars, API database integration, CPD point
allocation, CPD training record and CV creator tools.
The CertNow AMS manages the build and delivery of accredited and nonaccredited training courses for institutions in the tertiary and vocational education
sector. The platform is also designed for organisations to conduct 360 degrees
professional development training. The LMS delivers open ended assessment and
workplace verification in a structured workflow with dynamic operational reports.
8|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
InductNow | ConnectLMS | PowerCPD | CourseCommerce Dashboards
9|P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
1.5
The Mediasphere Assessment Management System (AMS)
The Mediasphere Assessment System, branded CertNow, is a robust and secure SaaS application
that builds and delivers accredited courses and secure online examinations. CertNow features a
structured workflow with moderated assessment and workplace verification.
The CertNow AMS manages the build and delivery of accredited and non-accredited training courses
for institutions in the tertiary and vocational education sector. The platform is also designed for
organisations to conduct 360 degrees professional development training. The LMS delivers open
ended assessment and workplace verification in a structured workflow with dynamic operational
reports.
10 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
11 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
2.0
Customer Analysis | Market Segments
The suite of online training products is positioned to meet the needs and requirements of specific
market segments. The table below provides the touch-points and related sectors for each product:
Product
Market Segment
Executive Touch-point
InductNow
B2C – Direct Sales
 Government
 Local Govt and councils
 Companies – all sectors
 Charities
 HR / Business Associations
 Recruitment companies
 Safety services businesses
B2C – Direct Sales
 Professional Associations
 Industry Bodies
 Accredited Training Organisations
 Peak body groups
HR Director
HR executives
WHS staff
Safety Managers
COO and CEO
Compliance Managers
Training Managers
B2C – Direct Sales
 Industry Training Bodies
 Accredited Training Organisations
 Workplace Training Organisations
 Tertiary Institutions
B2C – Direct Sales
 Professional Associations
 Industry Bodies
 Training Organisations
 Businesses and Charities
CEO and executive team
Business Development Managers
Training Manager
B2C – Direct Sales
 Professional Associations
 Industry Bodies
 Training Organisations
 Businesses and Charities
 Subject Matter Experts
 Entrepreneurs
CEO and executive team
Business Development Managers
Training Manager
Custom subject matter portals
Workplace Induction and
Compliance training
platform
PowerCPD
Professional Continuing
Professional Development
training platform
CertNow
Accredited Courses
training platform
Lion LMS
Workplace Productivity
Competency and
Verification training
platform
CourseCommerce
e-Commerce training
platform upgrade to the
Lion LMS
12 | P a g e
CEO and executive team
Business Development Managers
Membership Manager
Training Manager
CEO and executive team
L & D Directors
Training Manager
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
2.1
Our Target Customers
The table below provides an indicative profile of our target customers:
Market
Corporate Training
Professional Training
Accredited Training
InductNow
PowerCPD
CertNow
Lion LMS
Australia
1.
2.
3.
New
Zealand
1.
2.
3.
UK
1.
2.
3.
EU
1.
2.
3.
USA
1.
2.
3.
13 | P a g e
Medium Business
16 to 200 staff
Large Business
201 to 500 staff
Enterprise 500+
-
Small Business
11 to 50 staff
Medium Business
51 to 250 staff
Large Business 250+
-
Small Business
11 to 50 staff
Medium Business
51 to 250 staff
Large Business 250+
-
Small Business
11 to 50 staff
Medium Business
51 to 250 staff
Large Business 1000+
-
Small Business
50 to 250 staff
Medium Business
250 to 500 staff
Large Business 1000+
-
-
-
-
-
-
Professional
organisations
Industry Peak Bodies
Tertiary institutions
Industry
-
Registered Training
Organisations
University
College
Industry
Professional
organisations
Industry Peak Bodies
Tertiary institutions
Industry
-
Industry Training Orgs.
Registered Training Orgs.
University
College
Industry
Professional
organisations
Industry Peak Bodies
Tertiary institutions
Industry
-
VocEd Colleges
Registered Training Orgs.
University
College
Industry
Professional
organisations
Industry Peak Bodies
Tertiary institutions
Industry
-
Registered Training Orgs.
University
College
Industry
Professional
organisations
Industry Peak Bodies
Tertiary institutions
Industry
-
Community Colleges
Registered Training Orgs,
University
Industry
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
3.0
Channel Partner Levels
The Channel Partner Program is divided into the following partner levels for product representation:
Partner Level
Description
Master Partner
This major product partner will have multiple regional sales territories or large
country representation
Regional Partner
This significant product partner will manage a country region or have large state or
territory representation or own a market vertical
Sales Partner
This product partner is appointed on a non-exclusive basis and manages a sales
territory in a region
A Master, Regional and Sales Partner represents, promotes and sells the Mediasphere Corporate
Training Platforms in their designated territory
3.1
Channel Partner Requirements
We summarise below the salient characteristics and desired requirements for each of the Channel
Partner Status levels. Note there is negotiation with the requirements to suit the market:
Master Partner
Regional Partner
Sales Partner
Multiple Territories in a Region
Yes
No
Yes
Coverage of a Sales Territory
Yes
Yes
Yes
Coverage of Market Vertical
Yes
Yes
Yes
Coverage of Sub-Vertical
Yes
Yes
Yes
e-Learning Services
Yes
No
No
Accredited Sales Consultants
At Least 4
At Least 2
At Least 1
Dedicated Sales Personnel
At Least 2
At Least 1
No
Quarterly Sales Targets
Yes
Yes
No
Sell Through Reports
Yes
Yes
Yes
Periodic Calls & Meetings
Yes
Yes
No
Technical Support Staff
Yes
No
No
Service Desk
Yes
No
No
Provision of Support Agreements
Yes
No
No
Training Personnel
Yes
Yes
Yes
Training Division
Yes
Preferred
No
Training Facilities
Yes
No
No
Market co-ordination-GTMS
Yes
Part
No
Brand Advertising
Yes
Yes
No
14 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
Online Marketing – SEO / PPC
Yes
Yes
Yes
Trade Shows
Yes
Yes
No
Print Media
Yes
Yes
No
Public Relations
Yes
No
No
A definition of the desired partner requirements is presented below:
Requirement
Definition
Multiple Territories in a Region
The sales territories include management of multiple sales territories
in a region. A region may be defined as a group of states or
Country
Coverage of a Sales Territory
The ability to market the product in agreed sales territories
Coverage of Market Vertical
A vertical market is a particular industry i.e. Government, Corporate,
Education, Not-for-Profit
Coverage of Sub-Vertical
A sub-vertical is a specialised section of a vertical market i.e. HR
Professionals in Business, Mining in Business etc.
e-Learning Services
Mediasphere offers services such as course development, video
production, assessment, database integration etc.
Accredited Sales Consultants
Means sales consultants who have completed an Mediasphere Sales
Accreditation Program
Dedicated Sales Personnel
Means full time sales personnel dedicated to the sale of Mediasphere
training products
Quarterly Sales Targets
Means mutually agreed quarterly sales targets
Sell Through Reports
Means the number of new sales per month
Periodic Calls & Meetings
Means mutually agreed sales and marketing meetings
Technical Support Staff
Means the client can manage the technical questions for the client
with their own staff resources
Service Desk
Means an agreed technical support agreement to support end users
with the products
Provision of Support Agreements
Means mutually agreed service level agreement to manage all
technical response issues
Training Personnel
Means having access to trainers that can provide product training
services to end users
Training Division
Means a management team that manages the training to support end
users
Training Facilities
Means access to face to face training facilities as part of the product
training program
Market co-ordination-GTMS
Means managing the planning, implementation and review of the Go
To Market strategy
Brand Advertising
Means promoting the Mediasphere brands as part of the GTMS
Online Marketing – SEO / PPC
Means promoting the product through online inbound marketing
campaigns and other aligned strategies
15 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
Trade Shows
Means promoting the product at mutually agreed trade shows via
participation in the conference and featuring the products on a
trade stand
Print Media
Means promoting the product in appropriate print media publications
as part of the marketing plan
Public Relations
Means promoting news and achievements about the products /
company in the territory or region
3.2
Channel Partner Go to Market (GTM) Deliverables
The following list provides the suggested requirements in a partners Go-to-Market strategy. The
partner may add their own additional sales and marketing initiatives to the strategy.
Master Partner
Regional
Partner
Sales Partner
Completion of the Online Partner
Program Accreditation
Yes
Yes
Yes
Maintenance of Pipeline Sales1
Yes
Yes
Yes
$750 per month
$250 per month
$250 per month
Email marketing campaigns2
4 per month
2 per month
No minimum
Dedicated Marketing events3
1 per month
1 per quarter
No minimum
Mail-outs to market verticals4
1000 per month
100 per month
No minimum
Client Product Webinars / demos5
40 per month
20 per month
No minimum
Product Blog
4 updates per
week
1 updates per
week
No
Facebook and twitter posts
4 updates per
week
1 updates per
week
No
Print Media Campaigns
1 per quarter
Preferred
No
Trade Shows6
1 per quarter
Preferred
No
Public Relations – Press Releases
1 per quarter
Preferred
No
Dedicated territory specific inbound
marketing (Google Adwords)
1
The Channel Partner website will record all webinars and contract requests and add these to an inbuilt Pipeline
spreadsheet which a partner accesses through secure login
2 Email blasts target to be mutually negotiated based on verticals and sub-verticals
3 Events target to be mutually negotiated based on verticals and sub-verticals
4 Mail-out target to be mutually negotiated based on verticals and sub-verticals
5 Webinar target to be mutually negotiated based on verticals and sub-verticals
6 Based on availability of appropriate events
16 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
3.3
Mediasphere Partner Support
A key part of the Channel Partner Program, involves a range of market support initiatives. These
initiatives include:
Master Partner
Regional Partner
Sales Partner
Optional
No
No
Partner Product Website
Yes
No
No
Partner featured on product website
Yes
Yes
Yes
Accreditation Program
Yes
Yes
Yes
Marketing Pack
Yes
Yes
Yes
Dedicated Marketing Consultant
Yes
No
No
Co-Presenting with Partner
Yes
Yes
Yes
Access to Marketing Team
Yes
Yes
Yes
Master Partner Royalties
Yes
No
No
Regional Partner Royalties
No
Yes
No
Sales Partner Royalties
No
No
Yes
Royalty on e-Learning Services
Yes
Yes
No
Mediasphere email address
Yes
No
No
Monthly Review Strategy Meetings
Yes
Yes
No
Co-branding Product
3.4
Channel Partner Product Website
The Master Channel partners will be provided with a full copy of the LMS Product marketing website
that will be customised with company logo and contact details. Mediasphere will provide full hosting
and support of the marketing website.
The Master Channel websites will feature the following:
1. An integrated webinar booking form which is emailed to key contact
2. A Contact Us booking form which is emailed to key contact
3. An automated quotation services which emails a proposal to a client and emails the key
contact with the relevant contact information
4. Links to the Facebook and Twitter accounts
5. Link to the LMS blog
6. A secure login to access and update pipeline sales (activity from the website – webinars,
proposals etc. are automatically added to the pipeline).
7. The Master website will feature approved Regional and Sales Partners pages
The URL for the Master Partner site will be: http://partnername.inductnow.com
17 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
The www.inductnow.com.au (or country variant) website will feature the Master Channel Partners
details. It will also feature a country select option. When the Master Partner’s country is selected,
the partner’s website will be displayed.
3.5
Regional and Sales Partner Web Pages
All Regional and Sales Partners details will be featured on the product websites.
If a Master Partner has not been appointed for a country, Mediasphere will provide the country
specific website. For example, in Australia, the website is www.inductnow.com.au; In New Zealand www.inductnow.co.nz and in the United Kingdom - www.inductnow.co.uk
Regional and Sales Partners will receive a dedicated page on the website that will feature:
1. The partner’s name and logo
2. The partner’s background information and website
3. The partner’s contact information
The website will also feature a Partner field for the following:



Contact Us
Request a Webinar
Request a Quote
When the partner name is selected an email is sent to the partner with the form details.
18 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
4.0
Partner Royalties on the Mediasphere Corporate Training Suite
The Partner Royalties are paid to accredited partners on all training platforms. This information
provides the royalty levels for the InductNow, CertNow, CPDNow and CourseCommerce and the
ConnectLMS products.
4.1
Product Annual Licenses
The licensing model is simple. The Lion LMS is $6000 per annum for the Course Portal and $8000 for
the Course, Event and Webinar Portal. This includes licensing, hosting, support and initial cost. The
only other fee is for the number of learners on the portal
Lion LMS and CertNow Annual Licensing
Lion LMS + Free InductNow Annual Plug-in Licensing
Lion LMS + Free PowerCPD Annual Plug-in License
19 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
4.2
Global Pricing Matrix
The product pricing is maintained at a standardised price globally. For instance the following table
demonstrates the pricing schedule (excluding local taxes):
Product (per annum)
Australia
UK
NZ
USA/Global
Standard Platform (Courses)
A$6000
£6000
NZ$6000
US$6000
Pro Platform (Courses | Events | Webinars
A$8000
£8000
NZ$8000
US$8000
Learner Accounts
From A$10
From £10
From NZ$10
From US$10
Non-eCommerce Learner Accounts
Refer table
Refer table
Refer table
Refer table
4.3
Learner Accounts
Mediasphere provides two fee schedules in the management of Learner Accounts. The Tiered Fee
Model is designed for organisations delivering training as a service where they are importing their
own learners to the platform. Clients deploying training sites to ‘sell’ their training online qualify for
the e-Commerce Learner Account Model
1. Tiered Learner Account Fee Model
(Tiered learner accounts applies if there are no e-commerce or Activation Keys on the platform)
Clients that wish to purchase a training platform to deliver online training to their staff, visitors or
contractors qualify for the tiered pricing model. This group includes learners that you have enrolled
to complete courses and learning programs. These learners are added to the platform in the
administration portal or via an integrated webservice or API. The costs to license the platform and
the learner tiers are displayed below:
InductNow Learner Account Licenses (per Annum)
Number of Learners
Cost of Learners Per Annum7

1 to 100
Included free in all business packages
o
101 to 150
$500
o
151 to 200
$1,000
o
201 to 300
$1,600
o
301 to 400
$2,400
7
Costs quoted are ex GST
20 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
o
401 to 500
$3,200
o
501 to 600
$4,000
o
601 to 700
$4,800
o
701 to 800
$4,900
o
801 to 900
$5,200
o
901 to 1000
$5,400
2. e-Commerce Learner Account Fee Model (Applies to platforms with e-Commerce
and Activation Key Platforms)
This group includes platforms where learners can be assigned to the platform via the activation key
module or directly through the e-Commerce gateway which is linked directly to the client’s bank
account. In this model, learners purchase courses, webinars and/or training events online. The
Activation Key Module allows clients to distribute keys to end users to assign learners without eCommerce. Individual Learner Account fees apply to this group.
A Learner Account is a single access fee for each learner (user account) that is added to the platform.
A Learner Account is an annual license that provides access for a single learner to unlimited courses,
webinars or events published to the training portal in a 12 month period.
The Learner Account is activated when a learner accesses a course, registers for an event or registers
for a webinar. A Learner Account is also activated when an end user orders a package of learner
accounts through the Activation Key Module. Once activated, the learner can order unlimited
courses, events and webinars for the next 12 months. There is no other learner fee payable to during
that period. Learner accounts cannot be transferred or re-used. Additional Learner Accounts can be
purchased at any time.
The following table displays the cost of annual Learner Accounts. Each training portal receives 100
free Learner per annum.
21 | P a g e
No of Learner Accounts
Cost of Account
1 to 500 learner accounts
$10 each
501 to 1000 learner accounts
$8 each
1001+ learner accounts
$6 each
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
4.4
Product Royalties
4.4.1 Partner Royalties on the Mediasphere Corporate Training Suite
The Partner Royalties are paid to accredited partners on all training platforms. This information
provides the royalty levels for the InductNow, CertNow, CPDNow and CourseCommerce and the
ConnectLMS products based on the following activities:

Sales Royalties
A Sales Royalty is applicable when the Agent presents Mediasphere with an approved Sales
Order from a client to purchase an annual license for one of the training products. The
payment is made to the Partner after the client has paid in full for the project.

Referral Royalties
A referral sale means that an accredited partner has promoted the training platform product
to their clients or prospective clients in their territory. The Referral Sales process involves
providing Mediasphere with the details of the prospective client. The Agent will have
previously promoted the product to their client base and will provide the contact details of
their prospective clients for Mediasphere to manage the sales process. When a prospective
customer orders and pays for the new platform project, the Agent will provide Mediasphere
with an invoice based on the corresponding royalty percentage. The recurrent Referral Sales
royalty is paid to the partner on the receipt of the annual renewal being paid by the client.
The following shows the margins and royalties that apply to the Sales Partner:
Sales Partner Status
Partner Status
Referrals
Sales
Sales Partner
Year 1: 10%
Year 1: 30%
Renewal: 10%
Renewal: 30%
PowerCPD Licenses
Annual License Platform Fee
$6000 ex GST
PowerCPD Course Portal
$8000 ex GST
PowerCPD Course, Event and
Webinar Portal
22 | P a g e
Referrals
Sales
Year 1: 10% - $600 ex GST
Year 1: 30% - $1800 ex GST
Renewal: 10% - $600 ex GST
Renewal: 30% - $1800 ex GST
Year 1: 10% - $800 ex GST
Year 1: 30% - $2400 ex GST
Renewal: 10% - $800 ex GST
Renewal: 30% - $2400 ex GST
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
Lion LMS Platform Licensing
Annual License Platform Fee
$3500 ex GST
Small Business Training
$4500 ex GST
Small Business Pro Training
$6000 ex GST
Business Pro Training
$8000 ex GST
Business Premium Training
Referrals
Sales
Year 1: 10% - $350 ex GST
Year 1: 30% - $1050 ex GST
Renewal: 10% - $350 ex GST
Renewal: 30% - $1050 ex GST
Year 1: 10% - $450 ex GST
Year 1: 30% - $1350 ex GST
Renewal: 10% - $450 ex GST
Renewal: 30% - $1350 ex GST
Year 1: 10% - $600 ex GST
Year 1: 30% - $1800 ex GST
Renewal: 10% - $600 ex GST
Renewal: 30% - $1800 ex GST
Year 1: 10% - $800 ex GST
Year 1: 30% - $2400 ex GST
Renewal: 10% - $800 ex GST
Renewal: 30% - $2400 ex GST
Referrals
Sales
Year 1: 10% - $800 ex GST
Year 1: 30% - $2400 ex GST
Renewal: 10% - $800 ex GST
Renewal: 30% - $2400 ex GST
CertNow AMS Platform Licensing
Annual License Platform Fee
$8000 ex GST
CertNow Platform
Learner Accounts
The Royalty on Learner Accounts is 15%.
No of Learner Accounts
Learner Account Fee
(ex GST)
Royalty (15%)
Wholesale Learner
Account Fee (ex
GST)
1 to 500 learner accounts
$10 each
$1.50
$8.50
501 to 1000 learner accounts
$8 each
$1.20
$6.80
1001+ learner accounts
$6 each
$0.90
$5.10
23 | P a g e
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.
4.5
Partner Sales Royalty Schedule
A Sales Royalty is applicable when a partner presents Mediasphere with an approved Sales Order from
a client to purchase an annual license for one of the training products.
The payment is made to the Partner after the client has paid in full for the project.
The Master Channel Partner may appoint a partner or regional partner. The Master Channel Partner
can sell directly or through a partner or regional partner. Accreditation processes apply.
Partner Status
Sales Partner
Regional Partner
Master Partner Direct
24 | P a g e
Referrals
Sales (Platform)
Learner Accounts
Year 1: 10%
Year 1: 30%
Year 1: 15%
Renewal: 10%
Renewal: 30%
Renewal: 15%
Year 1: 15%
Year 1: 35%
Year 1: 20%
Renewal: 15%
Renewal: 35%
Renewal: 20%
Year 1: 20%
Year 1: 50%
Year 1: 25%
Renewal: 20%
Renewal: 50%
Renewal: 25%
Channel Partner Program Version 2.1
copyright © 2015
Please note that this document is subject to change. Please reference the document date and version number.