NSW Government Transport - Roads & Maritime Services Manager, Engineering Services July 2016 Role Description Manager Engineering Services 0 Manager, Engineering Services Thank you for your interest and application for the position of Manager, Engineering Services with NSW Government Transport, Roads & Maritime Services. Please find below an outline of the recruitment time frame and process. Recruitment Timeframe Advertising Period: From Friday 22nd July 2016 Closing date for applications: Sunday 7th August 2016 Initial meeting Oceans Group: From Monday 25th July 2016 Panel Interviews: 25th August 2016 Application Process All applicants are asked to review the contents of this information pack including the position description. In preparing your application, please include your CV and a brief covering letter (no longer than two pages) which should outline the following: 1. The reason for your interest 2. How your skills and experience suit the role. Please apply online via Seek or LinkedIn. For a confidential discussion regarding the position or your application please contact Richard Tuxford on (02) 9037 1824. All applications received will be assessed in accordance with the requirements of the position and organisational requirements. Successful applicants will be invited to an initial meeting with Oceans Group. Interview, Shortlist and Profiling Assessment Upon completion of all initial meetings, Oceans Group will provide detailed findings to NSW Government Transport, Roads & Maritime Services selection panel for discussion; successful applicants will be invited to attend the panel interview. Reference, Background and Pre-employment Checks NSW Government Transport, Roads & Maritime Services and Oceans Group will use one or more of the following preemployment checks as a part of the overall search and selection process: Reference Academic Qualification Confirmation of Right to work in Australia Police and criminal history Notification of outcome At the completion of each stage of the search and selection process, you will be informed of the status of your application. You are invited to call Richard Tuxford stage to discuss your application and recruitment process. Role Description Manager Engineering Services 1 About us Roads and Maritime Services is one of Australia's leading public sector agencies, with more than 5,500 employees and an annual budget of $5.5 billion. As part of Transport for NSW we are responsible for implementing strategic and essential frontline services to the people of NSW who use roads, harbours and waterways. We improve the movement of people by various transport modes, including public transport (bus and ferry), cycling and walking, as well as motor vehicles. We also deliver initiatives to improve the movement of goods on the freight network, by improving accessibility and infrastructure, with a focus on reliability, productivity and safety initiatives. We offer diverse and challenging career opportunities for professional and technical specialists, trades, and people interested in making a difference to transport operations and road safety in New South Wales. Role Description Manager Engineering Services 2 Role Description Manager Engineering Services Cluster Transport for NSW Agency Roads and Maritime Services Division/Branch/Unit Asset Maintenance / Engineering Services Location Various Classification/Grade/Band Senior Service 1 Senior Executive Work Level Standards Work Contribution Stream: Professional/Technical/Specialist Kind of Employment Ongoing ANZSCO Code PCAT Code NA Date of Approval July 2015 Agency Website http://www.rms.nsw.gov.au/ Agency overview Roads & Maritime Services was formed on 1 November 2011 with key accountabilities: • • • • Delivery of new roads and maritime infrastructure to optimise safety and effective & efficient use Effective & efficient traffic management and use of the road and maritime network Execution of road and maritime safety policies and regulations Maintenance of the road and maritime infrastructure to optimise safety, traffic management and asset life. RMS is part of a new integrated transport authority led by Transport for NSW (TfNSW) that aims to create a better transport system, one that is fundamentally designed around the needs and expectations of customers, communities and the economy. The other delivery focused Transport Agencies include Sydney Trains, NSW Trains and the State Transit Authority. The Private Transport Operators include Private Ferry operators and Private Bus operators. Primary purpose of the role The Manager Engineering Services will manage and provide technical engineering services across the range of projects within a Program Office. They will review contractor designs to identify risks and opportunities on projects, and provide technical support role for problem resolution within the Program Office. The Manager Engineering Services is responsible for managing the technical aspects of one of five programs of work: • Western Sydney • Greater Sydney • Easing Sydney’s Congestion • Freight and Regional Development • Pacific Highway Role Description Manager Engineering Services 1 Key accountabilities Work in close collaboration with the Engineering Services team to ensure that technical issues across the projects within the Program Office are resolved and managed, ensuring lessons learned from other projects are implemented Provide technical support role for problem resolution within the Program Office Ensure project designs comply with relevant standards and are fit for purpose. Ensure projects across the Program Office adhere to the division’s technical management processes. Identify design risks and opportunities on projects, ensuring risks are designed out wherever possible. Manage design designated risks ensuring that the division’s risk based approach is adhered to on all projects within the Program Office. Key challenges Implementing consistent technical governance systems, new processes and supporting systems across a large number of project management teams. Inspiring, motivating and developing the engineering services team to identify opportunities for continual process improvement and deliver a high quality service that meets the needs of the business and best practice. Managing conflicting priorities within strict timeframes and government commitments whilst maintaining quality and professionalism. Key relationships Who Why Internal Infrastructure Development / Journey Management Division Leadership Team Key decision makers across Transport and Roads and Maritime Divisions that will enable and support project success Principal Manager Engineering Services Key relationship manager to ensure collaboration across different facets in Transport and Roads and Maritime to deliver quality unified outcomes Ensure consistency across the delivery of the engineering service function across all Program Offices Key interdependencies across Program Offices within Infrastructure Development / Journey Management Division Strategy and reporting of technical components within the Program Office Technical services issue escalation and resolution Key relationship to ensure consistency in agency corporate messaging to deliver quality unified outcomes Critical to successful delivery of engineering service support Key interdependencies across the public sector that will enable and support project success. General Manager Program Office Program Office Engineering Services Team the External Other federal, state government agencies and local Role Description Manager Engineering Services 2 Role dimensions Decision making This role: is accountable for the leadership of the engineering services team within their respective Program Office, ensuring agreed technical standards are implemented consistently across all projects within the Program Office Reporting line The Manager Engineering Services will be accountable to both the General Manager of the Program Office and the Principal Manager Engineering Services to ensure unified outcomes are delivered across Roads and Maritime and its Divisions. There is a direct reporting line to the Principal Manager Engineering Services and an expectation delivery will be consistent with Roads and Maritime policy and practice. . Direct reports This role will have a variable number of Direct and Indirect Reports. Budget/Expenditure TBC Essential requirements 1. Tertiary qualifications in engineering or a related discipline. 2. Demonstrated experience working with integrated teams on a major infrastructure project with highly developed technical knowledge of design and construction 3. Demonstrated experience in the development, implementation and management of contract arrangements and support in a complex environment involving private sector partnerships and industry contestability. 4. Proven capacity to undertake research, analyse complex issues, use advanced problem solving skills and make balanced and ethical judgements. 5. Proven ability to communicate clearly, concisely and appropriately both verbally and in writing, and to produce timely and critical reports. 6. Experience working within a matrix management structure where support services are embedded within Program Office delivery teams Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at www.psc.nsw.gov.au/capabilityframework Capability summary Below is the full list of capabilities and the level required for this role, the capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Role Description Manager Engineering Services 3 NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Adept Act with Integrity Adept Manage Self Advanced Value Diversity Adept Communicate Effectively Adept Commit to Customer Service Adept Work Collaboratively Adept Influence and Negotiate Advanced Deliver Results Advanced Plan and Prioritise Adept Think and Solve Problems Advanced Demonstrate Accountability Advanced Finance Advanced Technology Adept Procurement and Contract Management Adept Project Management Advanced Manage and Develop People Advanced Inspire Direction and Purpose Adept Optimise Business Outcomes Advanced Manage Reform and Change Advanced Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role’s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Advanced Manage Self Act as a professional role model for colleagues, set high personal goals and take pride in their achievement Actively seek, reflect and act on feedback on own performance Translate negative feedback into an opportunity to improve Maintain a high level of personal motivation Take the initiative and act in a decisive way Role Description Manager Engineering Services 4 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Relationships Advanced Influence and Negotiate Influence others with a fair and considered approach and present persuasive counter-arguments Work towards mutually beneficial win/win outcomes Show sensitivity and understanding in resolving acute and complex conflicts Identify key stakeholders and gain their support in advance Establish a clear negotiation position based on research, a firm grasp of key issues, likely arguments, points of difference and areas for compromise Pre-empt and minimise conflict within the organisation and with external stakeholders Results Advanced Think and Solve Problems Undertake objective, critical analysis to draw accurate conclusions that recognise and manage contextual issues Work through issues, weigh up alternatives and identify the most effective solutions Take account of the wider business context when considering options to resolve issues Explore a range of possibilities and creative alternatives to contribute to systems, process and business improvements Implement systems and processes that underpin high quality research and analysis Business Enablers Advanced Project Management Prepare scope and business cases for more ambigious or complex projects including cost and resource impacts Access key subject-matter experts’ knowledge to inform project plans and directions Implement effective stakeholder engagement and communications strategy for all stages of projects Monitor the completion of projects and implement effective and rigorous project evaluation methodologies to inform future planning Develop effective strategies to remedy variances from project plans, and minimise impacts Manage transitions between project stages and ensure that changes are consistent with organisational goals People Management Advanced Optimise Business Outcomes Develop workforce plans that effectively distribute organisational resources to achieve business goals Plan for strategic use of human resources that links to wider organisational aims and goals Encourage others to strive for ongoing performance improvement Align systems and processes to encourage improved performance and outcomes Role Description Manager Engineering Services 5