iRespond Dashboard and Remote Error and Status Indicators
This document lists and describes the various error and status messages one may encounter while
using the iRespond software and its corresponding hardware. Possible solutions are given where
applicable. Please reach out to your school field tech or TTIS for support when necessary.
DASHBOARD STATUS AND ERRORS
INDICATOR
STATUS/ERROR
DESCRIPTION
Visible in the User’s pane of the session
dashboard, this indicator means that this
student “Bud” is not currently logged into
this session.
Visible in the User’s pane of the session
dashboard, during a student-paced
session this indicator means that the
student is logged into the session and is
currently answering questions. During an
instructor-paced session this indicator
means that the student has not yet
answered the current question.
Status
Status
Status
Visible in the User’s pane of the session
dashboard only during student-paced
sessions, this indicator means that the
student is logged into the session but has
not yet received any questions. If an
error occurs and the dashboard loses its
connection to the base unit, students
who have been re-acquired will have
their indicators reset to this icon.
Status
Visible on the User’s pane of the session
dashboard only during instructor-paced
sessions, this indicator means the student
has answered the current question.
Status
Visible on the User’s pane of the session
dashboard, this indicator means that
powersaving mode of the Lite remotes
has engaged. Note: do not enable
powersaving mode with the NG remotes
as they have an internal power reduction
circuitry enabled by default and using
powersaving mode will do nothing more
than slow down the system.
1
May appear during a session with NG
remotes. This message means that a
student’s answer contained erroneous
data. To maintain data consistency the
student’s remote has been powered off
and the offending response removed. The
student will need to re-login and pick up
on the answer where the error occurred.
This message appears almost exclusively
when students are answering too quickly
and inputting answers when the “Sending
Response” screen is displayed on the
remote.
Error
May appear during a session. This
message means that the connection
between iRespond and the base unit has
been lost. This may occur if the base unit
has reset due to a firmware fault or the
base USB connection has been
unplugged. In case of a firmware fault, the
base will attempt to establish
communications with the remotes. When it
does so, the status icon of the remote will
turn blue and that student may continue
answering. In the case of an unplugged
USB cable, turn on the base, give it a few
seconds to get its remote list and then
press the F1 key on the base to establish
communications with the remotes.
Error
NG REMOTE STATUS AND ERRORS
INDICATOR
STATUS/ERROR
DESCRIPTION
Status
The PIN screen. Enter your student PIN to
log into a session.
Status
Battery low indicator. The batteries in the
remote are getting low on charge.
Recharge or replace them soon.
Status
Logging into a session. If the session has
started and this message stays on the
remote, turn off the remote and then try
logging in again.
2
Logged into a session. If instructor-paced
session, wait for the teacher to send
questions. If student-paced session, test
questions will be sent after teacher starts
the session. If the session has started and
this message remains on the remote for a
prolonged period of time, turn off the
remote and then try logging in again.
Answering questions. The number on the
left is the current question the student is
answering. The number on the right is how
many questions have been issued.
Remote is transmitting your response to
iRespond. This may take a few seconds
depending on data traffic.
Status
Status
Status
Remote has timed out sending student’s
response. Student is working offline and
answers are being stored in remote not
going to iRespond. Indicator should go
away after a few questions but if it doesn’t,
turn off remote and then try re-logging in.
Homework mode. Remote is working
offline and saving answers to internal
memory. Requires “Homework Collection”
session type to retrieve answers.
Reflection. Top number is the percent of
the class answering the question correctly.
Bottom number is percent of the class
answering the question incorrectly. Asterisk
indicates how the student using this remote
answered (correctly or incorrectly).
Logging out of the current session. Use the
left or right arrow keys to change the
response from “no” to “yes”.
Error
Status
Status
Status
BASE UNIT STATUS AND ERRORS
INDICATOR
STATUS/ERROR
DESCRIPTION
The base unit status screen. The first line is
the status of base USB connection. It
should always be active. The second line is
the number of remotes connected to this
base unit. The number on the right is the
total number of remotes available to be
connected this base. During a session it
should be greater than zero. The number
on the left indicates the number of remotes
currently connected to this base.
Status
3