Job Description: Technical Specialist General

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Online Advertising Technology. Made Simple
Job Description: Technical Specialist
General Description:
Flashtalking is hiring Technical Specialists to join our platform support team. The Technical Specialist is a subject
matter expert on digital advertising technologies with emphasis on issues related to JavaScript Ad Tag
implementation on websites and in mobile apps. The Technical Specialist will work closely with internal Campaign
Managers and technology teams as well as external publishers, clients, and partners to support desktop and mobile
advertising campaigns.
Primary Job Functions:
•!
Troubleshoot JavaScript, CSS, and HTML code issues with digital ads on web pages and in mobile apps to
identify root causes and fix issues directly or advise others on solutions.
•!
Solve issues related to ad tag implementation, complex URL structures, and data reporting discrepancies.
•!
Respond to internal help tickets and document solutions in company knowledgebase.
•!
Master a complex existing codebase that powers our display ads.
•!
Perform in-depth analysis of technical issues and escalate to engineering team with concise written detail.
•!
Work directly with media agency clients, ad tech partners, and publishers as a representative of the
Flashtalking technology team.
Required Skills:
•!
2+ years applied JavaScript, CSS, and HTML work experience.
•!
Strong debugging skills using browser developer tools and network traffic inspectors like Charles or Fiddler.
•!
Experience with ticketing or task management systems like JIRA, Bugzilla, Basecamp, or Asana.
•!
High comfort level with web design best practices and core internet principles (You understand things like
HTTP response codes, URL encoding, event models).
•!
Understanding of internet advertising technologies (ad tag implementation, click and impression tracking)
•!
Excellent analytical and problem-solving ability.
•!
Professional written and spoken communication. Able to communicate about complex topics in a simple
and clear style.
•!
Able to handle fast-paced environment and approach extreme complexity with a level head.
Experience:
2+ years work experience in digital advertising, web development, or a related technology field
Education:
BA/BS or comparable degree or certification especially in a technical field
Work Status:
e-mail: christoph@flashtalking.com
http://www.flashtalking.com
Online Advertising Technology. Made Simple
Full Time
Location:
Chicago, New York, San Francisco
Travel:
Position requires 0% travel but opportunities for travel may arise
e-mail: christoph@flashtalking.com
http://www.flashtalking.com
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