COURSE SYLLABUS COURSE: INF2040 F Section 102 - Project Management INSTRUCTOR: Instructor Name: Sunita Guyadeen Phone: 416-318-5860 E-mail: sunita.guyadeen@utoronto.ca Office hours: By appointment via email DATE/TIME: Wednesday – 6:30pm – 9:30pm (September 16th – December 16th 2015) * Please note there will be no class on November 11th (Fall Reading Week) LOCATION: Claude T. Bissell (BL) Room 507 – 140 St. George St. REQUIRED TEXT(S): Gido, J & Clements, J.P. (2011) Successful Project Management 6th edition Additional journal readings will be required and made available on the Blackboard site RELATED READINGS: See below. COURSE OBJECTIVES: This elective course covers the nature of projects, project management tools, techniques and organization and interpersonal issues in project management within the context of the different types of projects in the information profession. The course will cover project management principles in general, project scope, organizational, leadership, interpersonal and political aspects of project management, and tools and techniques to support planning, budgeting, resource allocation and other technical aspects of project management. INF2040 covers an introduction to the theory and practice of project management. Students will bring past experience in project situations together with insights from the course textbook and complementary readings to develop new understandings and knowledge that will help prepare them to participate in, contribute to, lead and succeed in future project opportunities. Please note there are two sections for INF2040 Project Management (101 & 102). The syllabus is different between the two sections, the assignments and exam is also different between the sections. This syllabus pertains to section 102. Please ensure you attend the section you are assigned. COURSE LEARNING OUTCOMES: By the end of this course, you will: gain an understanding of the terminology used in, and theories behind, project management to be able to function successfully in project environments gain an understanding of how to apply project management principles and practices (including specific techniques) in a variety of project contexts gain an understanding of the role and importance of project management in an organization and how to identify projects that support organizational goals and strategy gain an understanding of how to explain and interpret the social dynamics of teamwork and how people work individually and in teams gain an understanding of how to apply and describe the management and communication techniques and skills that lead to successful project outcomes gain an understanding of how to determine when and under which circumstances to apply specific project management techniques gain an understanding of both traditional waterfall project management practices and agile (SCRUM) project management practices gain an understanding of the role of cost, quality and risk management in successful projects and determine trade-offs 2 demonstrate the use of the tools and techniques taught in the course in class discussions, group and individual activities and with a two part assignment that examines a real-world case study covering a project situation related to the students stream of study PROGRAM LEVEL OUTCOMES: The following are links to the program level student learning outcomes: MI: http://current.ischool.utoronto.ca/studies/learning-outcomes; MMSt: http://current.ischool.utoronto.ca/system/files/user/108/mmst_vision__rev._march_7_2014_0.pdf This course relates to the program level student learning outcomes by allowing students to understand and become conversant with fundamental concepts, theories, practices, of project management as it relates to the diverse horizons of information disciplines. Students develop an understanding of the development of the theory concerning project management and how to apply it to information disciplines. Students are enabled to continue in life-long intellectual growth beyond graduation as they embark upon careers that will utilize project management practices. Session Topic Required Readings 1 Overview of Course and Introduction to Project Management 2 Traditional vs. Agile Project Management Practices Course Textbook: Chapter 1, pp 2-33 Journal Reading: Horwath, J.A. (2012). How Do We Manage? Project Management In Libraries: An Investigation. Partnership: the Canadian Journal of Library and Information Practice and Research. 7(1), pp.1-34 Course Textbook: Chapter 5, pp 183-187 Journal Reading: Salameh, H. (2014). What, When, Why and How? A Comparison between Agile Project Management and Traditional Project Management Methods. International Journal of Business and Management Review. Vol. 2., No. 5., pp. 5274 3 Session Topic Required Readings 3 Selecting A Project & Creating A Project Charter 4 Scope Management 5 Building & Resourcing A Project Team 6 Project Scheduling & Planning 7 Project Costs: Estimating, Budgeting and Controlling 8 Risk & Quality Management In Projects Course Textbook: Chapter 2, pp 35-63 Journal Readings: 1) Library and Archives Canada. (2008). Recordkeeping Assessment Project – Project Charter. Test of the Recordkeeping Delegation Instrument. Retrieved from http://www.lacbac.gc.ca/obj/007001/f2/007001-5105.4e.pdf 2) Treasury Board of Canada Secretariat. (2008). An Enhanced Framework for the Management of Information Technology Projects – Project Charter Guide. Retrieved from http://www-tbssct.gc.ca/emf-cag/projectprojet/documentationdocumentation/guide-guide/guide-guidetbeng.asp Course Textbook: Chapter 4, pp 104-109 Journal Readings: 1) Wilson, J (2005). A Vision and Scope Document For Content Management System Project. Brandeis University, Library and Technology Services, Web Technology Services. 2) www.freemanagement-ebooks.com (2014). Project Scope Management Project Skills Course Textbook: Chapter 11, pp 354-377 Journal Reading: Gratton, Lynda & Erickson, Tamara J. (2007). Eight Ways to Build Collaborative Teams, Harvard Business Review, November 2007, pp101-109. Course Textbook: Chapter 4, pp 111-133 & Chapter 5, pp 146-183 & Chapter 6, pp 214232 Course Textbook: Chapter 7, pp 242-268 Journal Reading: Tulip, A. (1983). Planning project costs. International Journal of Project Management, 1(4), 194-196. Course Textbook: Chapter 4, pp 110-111 & Chapter 8, pp 284- 294 Journal Reading: Kappelman, L.A., McKeeman, R. & Zhang, L. (2006). Early Warning Signs of IT Project Failure: The Dominant Dozen, Information Systems Management. Vol. 23(4), pp.31-36 4 Session 9 Topic Project Leadership & Management Required Readings Effective Project Communication & Negotiation 11 Impact Of Organizational Structure & Culture On Projects 12 Project Closure & Typical Projects In Information Professions Final Exam 10 13 Course Textbook: Chapter 10, pp 320-346 & Chapter 11, pp 385 &386. Journal Readings: 1) Fisher, E. (2011). What practitioners consider to be the skills and behaviours of an effective people project manager. International Journal of Project Management. (29). 994-1002. 2) Zaleznik, A. (2004, January). Managers and leaders: Are they different? Harvard Business Review, 82(1), pp.74-81. Course Textbook: Chapter 11, pp 377 – 385 & Chapter 12, pp 400- 432. Journal Reading: Flowers, J.L. (2003). Negotiations with library materials vendors: Preparation and tips. The Bottom Line: Managing Library Finances, 16(3), 100-105. Course Textbook: Chapter 13, pp 434 – 457 Journal Reading: Aubry, M., Hobbs, B., & Thuiller, D (2007). A new framework for understanding organizational project management through the PMO, International Journal of Project Management, 25, pp. 328-336. Course Textbook: Chapter 9, pp 298-316 No required readings GRADING AND EVALUATION: Case Study0: Part 11 20% 2 Part 2 – 25% Final Exam3 40% 4 Participation 15% 0 Case Studies will be available on Blackboard and students will select one to work on throughout the course. There are two gradable parts to each case study and the requirements for each part as well as the marking rubric are detailed in the case study. Students may work on the case study as a group or individually. If students elect to do the case study as a group, they must do both parts in the same group and the group must not be larger than 4 members – no exceptions. If the student elects to do the 5 case study as a group 10% of the part 1 and 12 % of the part 2 grade will be attributable to a peer evaluation process where each individual in the group evaluates the contributions of the other group members. An average of each of the individual evaluations will be taken for each group member to determine this part of the grade. The rest of the part 1 (10%) and part 2 grades (13%) will be attributable to the instructor’s assessment of the group submission and each group member will get the same grade. Each part of the case study should not be less than 15 or more than 25 pages. Each page should be single sided, double spaced 8x11 pages. Each member of a group is expected to contribute at least 15 pages but not more than 25 pages to the part 1 and part 2 group submissions. By the third class, students are expected to email the instructor advising of what case study they will be working on and if they are working on it as a group or individually. No changes will be accepted after the 4th class. 1 Case Study Part 1 is due on October 14th 2015 2 Case Study Part 2 is due on December 2nd 2015 3 Final Exam is on December 16th – 6:30 – 9:30pm. The exam will be closed book but students will be allowed to bring one single-sided 8x11 sheet with notes to the exam. No calculator, smart phones or tablets allowed. 4 Regular attendance to class, constructive contributions to class discussions, participation on Blackboard discussion forums and each student is expected to present results of in-class activities on behalf of their group at least once during the course. Participation is an individual grade. * Grading: Please consult the iSchool’s Grade Interpretation Guidelines (http://current.ischool.utoronto.ca/gradeinterpretation) and the University Assessment and Grading Practices Policy (http://www.governingcouncil.utoronto.ca/Assets/Governin g+Council+Digital+Assets/Policies/PDF/grading.pdf). These documents will form the basis for grading in the course. **Late policy: Late submission of an assignment carries a penalty of one grade (e.g. from B+ to B) for each class. Submissions will not be accepted after two weeks. 6 *** Requests for assignment extensions must be sent to the instructor with (i) reason for the extension (ii) current status of the assignment and (iii) due date requested. If an extension is granted, you must include correspondence regarding the request and reply with your assignment. ACADEMIC CONSULTATION: Most issues and questions can be addressed during class or by e-mail. I encourage students to consider posting their questions to Blackboard in the appropriate forum so other students can also benefit from the response. I will respond to your e-mail questions or questions on Blackboard within 24 hours. NOTE(S): The course is organized in presentation sessions and presented in PowerPoint format and will be posted on Blackboard. Academic Dates: The last day to drop this course without academic penalty is October 27th 2015. Accommodations: Students with diverse learning styles and needs are welcome in this course. If you have a disability or a health consideration that may require accommodations, please feel free to approach me and/or the Accessibility Services Office (http://www.studentlife.utoronto.ca/as) as soon as possible. The Accessibility Services staff are available by appointment to assess needs, provide referrals and arrange appropriate accommodations. The sooner you let them and I know your needs, the quicker we can assist you in achieving your learning goals in this course. Writing Support: As stated in the iSchool’s Grade Interpretation Guidelines, “work that is not well written and grammatically correct will not generally be considered eligible for a grade in the A range, regardless of its quality in other respects”. With this in mind, please make use of the writing support provided to graduate students by the SGS Office of English Language and Writing Support (http://www.sgs.utoronto.ca/currentstudents/Pages/English -Language-and-Writing-Support.aspx). The services are designed to target the needs of both native and non-native 7 speakers and all programs are free. Please consult the current workshop schedule (http://www.sgs.utoronto.ca/currentstudents/Pages/Curren t-Years-Courses.aspx) for more information. Academic Integrity: Please acquaint yourself with the University of Toronto’s Code of Behaviour on Academic Matters: http://www.governingcouncil.utoronto.ca/policies/behavea c.htm For writing assignments, when ideas or materials of others are used, they must be cited. You may use any formal citation format as long as it is used consistently in your paper, the source material can be located and citation verified. Please review the material you covered in the Cite it Right presentation and familiarize yourself with: How Not to Plagiarize site: http://www.writing.utoronto.ca/advice/using-sources/hownot-to-plagiarize U of T’s policy regarding citation: http://www.sgs.utoronto.ca/governance/policies/academic misconduct.htm Office of English Language and Writing Support: http://www.sgs.utoronto.ca/informationfor/students/englis h.htm 8