181-416 WORKPLACE COMMUNICATIONS
Level 4 Credits 15
PURPOSE
This course aims to develop the language and communication skills that are essential for the workplace. These include:
♦
♦
♦
♦
♦ a knowledge and understanding of the communication process developing skills to communicate effectively in both spoken and written communication developing skills to participate effectively in groups developing skills to read and research effectively job application skills
LEARNING TIME
Contact hours
75 hours
Self-directed
75 hours
Total Hours
150 hours
OWNING PROGRAMME
MN4458 – MIT Diploma in Electronic & Computer Engineering
PRE-REQUISITE
Nil
CO-REQUISITE
Nil
CONTENT
The course will address the following topics at an appropriate level:
♦
♦
♦
♦
♦
♦
♦
Theoretical aspects of communication as applicable to engineers
Listening and speaking skills
Inter-cultural communication skills
Treaty aspects applicable to communication in the New Zealand workplace
Writing and research skills
Principles of group dynamics and teamwork
The process of applying for an engineering job and preparing for the interview
LEARNING OUTCOMES
On successful completion of the course, students will be able to :
1 Demonstrate awareness of bi cultural and multicultural work environments
1.1
The application of these principles to a business environment are researched.
2 Write memos, email and letters in the appropriate New Zealand style
2.1
The writing of emails, memos and letters is practiced.
3 Write simple reports with logical structure and correct format
4
3.1
A correctly formatted report is prepared.
Demonstrate an understanding of group dynamics through teamwork
5
4.1
Teamwork was evident through peer to peer interaction
Prepare and deliver a short informative oral presentation
6
5.1
An oral presentation is prepared and delivered.
Prepare a CV and be ready for a job interview
6.1
A CV is prepared.
7 Demonstrate participation in activities that develop their personal generic capabilities.
7.1
A high standard of ethical behaviour was evident
7.2
Interpersonal skills were practised

ASSESSMENT CRITERIA
The Generic capabilities are assessed formally through written work and formatively through class activities. Students are expected to behave in a professional manner at all times, to be culturally sensitive in their interactions with other people. All work submitted for marking that was performed in an uncontrolled assessment environment is accompanied with a cover sheet declaring that this is the students own work.
♦
♦
The course is achievement based
There are five summative assessments and one formative assessment for this course.
The Generic capabilities are assessed formally through written work and formatively through class activities. Students are expected to behave in a professional manner at all times, to be culturally sensitive in their interactions with other people. All work submitted for marking that was performed in an uncontrolled assessment environment is accompanied with a cover sheet declaring that this is the students own work.
EVIDENCE OF ACHIEVEMENT
Test
Memo and Letter
Report
Group presentation
Individual presentation
LEARNING AND TEACHING STRATEGIES
20%
10%
40%
10%
20%
Tutorials
Lectures
Practical exercises
Videos
Student presentations
LEARNING AND TEACHING RESOURCES
Required text: Pinner, D. Communication Skills 4 th
Edition – available at Bennetts (North
Campus)
Course notes
Exemplars
Blackboard
Computer software
Library databases and the Internet
IPENZ GRADUATE ATTRIBUTES
Graduate Attributes
2 Knowledge of Engineering Sciences
3 Problem Analysis
4 Design/ development of solutions
5 Investigation
6 Modern Tool Usage
7 Individual and Team work
8 Communication
9 The Engineer and Society
10 Ethics
11 Environment and Sustainability
12 Project Management and Finance
13 Life long learning
7
All
7
All
Outcome