Transportation Services Operating Procedure No. 4 July 1, 1991 (Revised July 1996 May 1997 July 1998 June 2001 July 2002 May 2004 May 2006 July 2007 July 2009 July 2010 August 2011 June 2012) Bus Operator and Bus Monitor Workday PURPOSE: To develop guidelines that establishes the pay status of the bus operator/bus monitor. PROCEDURES: 1. A bus operator’s and bus monitor’s paid hours shall include all hours worked. Hours worked shall be defined as scheduled time, extra time and field trips. 2. It is your responsibility to clock in and out at your scheduled time and any extra time worked. 3. All payroll forms are to be turned in within 24 hours of any changes to your time. 4. A bus operator’s scheduled time shall include pre-trips, post-trips and all regular route time. 5. A bus monitor’s scheduled time shall include all regular route times, not to be less than five (5) hours per day, during the normal school year. 6. During the first two weeks of the school year, bus operators and bus monitors will maintain an accurate record of their actual driving times for each day. This record will depict separate figures for the morning, mid-day and afternoon times by date 7. These records will be used to establish a daily schedule (TS-25) that is turned into Payroll no later than the second week of school. 8. Incorrect times on any Payroll form (TS-3, TS-7, TS-25) are considered falsification of your time and are considered fraud; appropriate disciplinary action will be taken. 9. A new schedule (TS-25) must be submitted within 24 hours of a route change or update. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 1 Transportation Services Operating Procedure No. 5 July 1, 1991(Revised July 1996 May 1997 July 1998 June 2003 May 2006 July 2010 August 2011 June 2012) Accounting of Bus Operator Additional Hours PURPOSE: On occasion, school bus operators may be called upon to operate a bus on a regularly scheduled run in excess of the number of hours for which they are normally paid. All bus operators and bus monitors must receive timely compensation for additional hours worked. This directive outlines administrative procedures to be followed in the computation of such additional hours. PROCEDURES: 1. Each Transportation Services’ area manager must, in all cases, be aware of the number of hours each bus operator in his/her respective area is being paid. 2. Each area manager must be aware when a bus operator in his/her area drives additional time beyond that for which normal pay is received. 3. Assignments for additional hours and/or routes will be made by Dispatch, management and the field trip clerks. Employees must inform their area manager when working additional hours for another manager. 4. These additional hours must be reported on the correct form and turned into Payroll within 24 hours. Additional hours worked that are not on a TS-25/TS-3 must be logged on a TS-7 with the department or route number, explaining exactly where they worked. Incorrect times are considered falsification of your time and considered to be fraud; appropriate disciplinary action will be taken. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 2 Transportation Services Operating Procedure No. 7 July 1, 1991 (Revised July 1996 May 1997 February 1999 June 2000 June 2001 December 2001 July 2002 June 2003 June 2005 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011) Dress Code for Bus Operators and Bus Monitors PURPOSE: Cleanliness and good personal hygiene, good grooming, neatness and modesty enhance a professional environment. Every employee has the responsibility to observe the daily standards of appropriate dress. PROCEDURES: 1. 2. 3. 4. 5. 6. 7. 8. 9. Employees must present a neat, clean, and professional appearance when on duty. OCPS identification/name badges must be worn at all times. Identification badges for new employees and badges reproduced due to a name or work location change will be provided at no charge. In addition, there will be no charge to replace damaged badges if the damaged badge is turned in to the Training office for replacement. Employees will be charged a fee of $1.00 for each identification badge produced to replace those that are lost. Employees will be issued uniforms after completing 90 calendar days of employment in a benefited position. Uniforms must be returned upon retirement, resignation and/or termination. Employees provided uniforms must wear them whenever on duty. It is not recommended that uniforms be worn off duty. Faded or worn uniforms shall not be worn. It is the employee’s responsibility to ensure that cleaning of his/her uniform is maintained and appropriately cared for. The OCPS uniform, provided through a contracted vendor, shall be the only accepted uniform with the exception of the pants. They may be substituted for black pants or shorts, similar style. Jeans are not to be worn with a uniform shirt. FOR EMPLOYEES IN THE PROBATIONARY PERIOD, shirts similar in color and style to uniform shirts and black or navy blue pants, skirts, culottes, skorts or shorts with an inseam of 7½‖ or more in length are required. Culottes, skorts, and shorts must be hemmed with an inseam of 7½‖ or more in length. School Spirit Days (bus operators and monitors) – School logo T-shirts are encouraged on Friday, School Spirit Days. Shirts with logos and/or pictures other than transportation or school information are not permitted. Any clothing that displays or suggests sexual, vulgar, drug/alcohol/tobacco-related wording or graphics is also unacceptable. Bus operators and monitors working full-time office positions will adhere to office guidelines. Garments and/or jewelry that may provoke violence or disruption in school settings or portray an unprofessional image are unacceptable. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 3 Operating Procedure No. 7 Continued 10. 11. 12. 13. 14. 15. Jewelry shall be conservative and modest in appearance. Earrings shall be no larger than a quarter. Large or long earrings, necklaces, bracelets, etc., that may present a safety hazard or deter from the overall uniform appearance, shall not be worn. Belts shall be black with a conservative style/size buckle. Only OCPS-related and approved patches, pins, buckles, labels and slogans shall be worn. Women’s hose, if worn, shall be natural or flesh tone. Leotards, leggings or skin-tight (stretch) pants shall not be worn. Undergarments that are visually apparent shall be complimentary in color to the uniform. Longsleeved undershirts shall not be worn with short-sleeved shirts. Female employees are required to wear a brassiere or some type of support when in uniform. It is mandatory that shoes are fully enclosed with skid-resistant soles. Heel height shall not exceed one inch. It is recommended that shoes be of a solid color and of complimentary color to the uniform. No shower shoes/flip flops/open-backed sandals may be worn at any time. It is recommended that accessories (jackets, sweaters, baseball-style caps, etc.) be a solid color and of matching color to the uniform. Operators and monitors having an off-site event while representing OCPS Transportation Services must dress in professional attire (School Sprit Days will not excuse this requirement. Enforcement of standards of dress is inherent in the duties of each supervisor/manager. Each individual is responsible for their own dress and appearance. However, each of us will be held responsible by the general public and school staff for even one occurrence of unprofessional, inappropriate dress by a co-worker. With that in mind, each of you bears the responsibility of policing the dress and appearance we project as an organization. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 4 Transportation Services Operating Procedure No. 9 May 22, 1992 (Revised July 1996 February 1999 July 2002 April 2004 November 2004 July 2005 July 2009 August 2011) Electronic Mail (E-mail), Mailbox and Mailbox Keys PURPOSE: To ensure efficient and effective communication between Transportation Services’ administration and employees regarding district e-mail accounts and mail being placed in mailboxes and mailbox key security. PROCEDURES: 1. After each employee has completed his/her appropriate training, mailbox keys will be assigned at their designated parking compound. 2. It is mandatory that all employees who have signed up for the guaranteed minimum hours per week check their district e-mail account every workday. Computers are available at the compounds but you may also use school media centers at any time during your bus route as long as it does not interfere with your primary driving duties. You are also responsible for checking the contents of your physical mailbox, located at the compounds, every Monday, Wednesday and Friday. 3. All other employees should check their district e-mail account and their assigned mailboxes located at the compounds every Monday, Wednesday and Friday. You can access by following the instructions on the next pages. When it is a four-day work week or less, you are required to check your mailbox at least twice, i.e., Tuesday and Thursday, or as appropriate. All employees must completely empty his or her mailbox at least once each week. 4. Each employee is responsible for the key assigned to his/her mailbox. The cost of replacing a lost key will be $5.00 per key and should be paid to the person responsible for replacing lost keys at your respective compound. The employee is responsible for this expense. 5. When an employee terminates, retires or has a change in his/her classified position, the mailbox key will need to be turned in immediately to the Employee Services’ section. When an employee has a change to his or her designated parking compound, the mailbox key will need to be turned in immediately and a new key assigned at his or her new designated parking compound. 6. Transportation mailboxes are for district purposes only and should not be used for storage. Any personal items found in the mailboxes will be removed and turned in to the employee’s manager. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 5 Open your Internet Explorer. Go to http://webmail.ocps.net If you want to mark this page as a favorite, click the button in the upper left corner of the window (circled in the screencap below.) Locate the \ (backslash) key on your keyboard. On most keyboards, it is above the enter key as shown below. Type in OCPS\ (backslash) then your ID number. Enter your password in the next field and then click the Log On button. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 6 If the website won’t come up, check your settings (this applies to Internet Explorer only . . . other browsers will have different settings). Go to Tools, Internet Options. There are two places for this menu - Internet Options is at the bottom of both and either one will work. This will bring up a new window. Click Settings under the Browsing History heading. In the next window, click the radio button next to ―Every time I visit the webpage‖ and check to make sure the green dot is present. You can also adjust how many days of browsing history are kept. I generally change that from 20 to 5 or less depending on the situation, but the change isn’t necessary. When you’re done, click OK, then OK again on the main settings window. Close all open Internet Explorer windows, then try again. If it still doesn’t work, call the Helpdesk at ELC 407-317-3375, M-F, 7:30am - 4pm. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 7 Transportation Services Operating Procedure No. 16 July 1, 1991 (Revised July 1996 February 1997 February 1999 June 2001 July 2002 June 2003 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011 June 2012) Appropriate Care of Buses PURPOSE: To establish practices to ensure safe, clean and sanitary conditions of each bus for compliance by each bus operator. PROCEDURES: 1. 2. 3. 4. 5. 6. 7. 8. 9. All keys, including spare keys, are to be removed from the bus when the bus operator is not aboard the bus. Keys will not be left on a bus that is not in use. Spare keys will be kept at the assigned bus compound garage. No locking device on doors and windows of a school bus is allowed for buses manufactured prior to 2007. Sweep buses each morning and afternoon and dispose of all trash in the designated location. Do not sweep trash into any parking lot or any other public area. Use containers that are provided for these purposes. Clean the complete interior of the bus as often as necessary. A cleaning liquid will be furnished by Fleet Services on a controlled basis. These chemicals will not be carried or left on the bus while transporting students. This procedure enables us to comply with the rules of the Florida State Department of Education. If insect activity or an infestation is detected, please contact Fleet Services. If using a bus other than your regularly assigned bus, sweep the bus thoroughly and service it with fuel before returning it to the regular operator. Close all windows, escape hatches and doors between morning and afternoon runs and at night. During the summer, it is advisable to leave the last two windows partially opened to allow for ventilation during the day. Always close windows from the inside, releasing latches properly. Never use any object to push windows up from the outside. If a student has a communicable disease or head lice and has ridden the bus, the bus operator is to report this information to a school official. Do not allow mildew to collect anywhere on the bus, especially on the roof. A weekly cleaning of the interior will keep the bus clean. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 8 Transportation Services Operating Procedure No. 17 July 1, 1991 (Revised July 1996 May 1997 July 1998 March 1999 June 2000 July 2001 July 2002 June 2003 May 2004 June 2005 May 2006 July 2007 July 2008 July 2009 October 2009 July 2010 August 2011 June 2012) Responsibilities of the School Bus Operator PURPOSE: In addition to 6-A.3, to make bus operators aware of the additional responsibilities. PROCEDURES: Bus operators are to conduct themselves in a professional manner at all times while interacting with OCPS personnel, students and the community. 1. The bus operator is responsible for filing written Safety/Discipline Referrals (TR125A) and other incident reports as necessary. 2. Students should not be permitted to get off the bus for personal needs, i.e., bathroom break, illness, thirst. Contact Dispatch for instructions. 3. All conversations with students should remain professional at all times. 4. Respect the confidentiality of students and avoid inquiring about a child or a child’s family other than in matters that might affect the safety and welfare of all bus passengers. 5. Bus operators will ask students to fasten their safety belt before leaving the bus stop or school locations. NOTE: Florida was the third state in the nation to pass a law requiring lap belts on school buses. “Each school bus that is purchased after December 31, 2000, and used to transport students in grades Pre-K through 12 must be equipped with safety belts or with any other restraint system approved by the Federal Government in a number sufficient to allow each student who is being transported to use a separate safety belt of restraint system.‖ 6. Bus operators will be responsible to check the condition and operation of passenger securement devices as part of their pre-route and post-route. Check to ensure the belts are not knotted, misrouted, broken, missing, improperly installed, wrong type, covers damaged or loose, excessively frayed or will not latch or stay latched. Safety belts should be placed on top of seat and buckled when not in use. NOTE: If any of the above items are noted, the repairs must be taken care of before or upon completion of your route. Any seat with a defective lap restraint may not be occupied until repaired. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 9 Operating Procedure No. 17 continued NOTE: Webbing cutters must be present if the bus is equipped with passenger securement devices. The cutter must be mounted in the operator’s compartment within easy reach of the operator. 7. Be patient and considerate when dealing with parents/guardians. 8. Understand and comply with the school district’s Directive A-4 policies on harassment, both adult/student and student/student. Do not use intimidation, harassment, violence or threats of violence against students at any time. 9. Report any concerns regarding your bus monitor. 10. If the bus monitor(s) is not present on the bus, the bus operator must notify Dispatch before leaving the compound and a bus monitor will be provided. 11. Parents are solely responsible for the safety and conduct of students while at bus stops. Pre-k and IEP specific Special Needs students must be met as indicated on the IEP. No other students are required to be supervised at bus stops unless specifically noted. Notify Dispatch immediately when you have a student who has a requirement to be met and an authorized adult is not present. 12. The bus operator or bus monitor is required to complete a Medicaid form should one be given to them for the students they transport. The state reimburses the District for those students on Medicaid who receive services, such as transportation. NOTE: Instructions and a bubble sheet are in the Forms section. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 10 Transportation Services Operating Procedure No. 18 July 1, 1991 (Revised July 1996 May 1997 June 2000 June 2001 July 2002 June 2003 May 2004 July 2005 May 2006 June 2008 July 2009 July 2010 August 2011 June 2012) Conformance to Route Schedules PURPOSE: To establish rules for run and route times which will provide dependable, effective and timely student transportation to and from Orange County Public Schools. School attendance zones are a function of the Pupil Assignment Section. Bus routing and scheduling is the function of Transportation Services’ routing staff. The published runs are to be followed explicitly by all bus operators unless changes are made by proper authorities. PROCEDURES: 1. Keep an up-to-date route sheet in the bus at all times. This is essential in an emergency situation or when a relief operator is required. Exceptional education bus operators are expected to keep accurate and complete information on students. Any run or student changes, to include phone number, must be reported immediately to your manager who will then inform the routing staff. Notify your area manager to remove student’s names/stops from the run sheets when they are no longer riding your bus for ten (10) consecutive school days. This will ensure correct counts on regular education stops. Updates, including student counts, must be made with your manager who will then inform Routing. If it results in a change of your work time, you must update your TS25. 2. The bus is to be parked at the assigned compound, designated by the Bus Assignment office. You may not leave your assigned parking location before the time necessary to arrive at your first stop location. 3. You must drive your assigned run as printed on the official route schedule. Stops and times have been coordinated with the students, school officials and parents. Deviations from stops and times will not be allowed as they decrease the dependability of the services, generate unnecessary confusion and may compromise safety. 4. Please report all gated communities to the routing staff and your area manager. All gated communities will be evaluated by an administrator. Gated communities should be noted on run sheets. The District has determined that buses may enter gated communities if: A height-accessible keypad is available for the bus operator. No one is to exit the bus to access the keypad. A guard is there to open and close the gate. The gate is open during bus run times. No portable remote devices are allowed. A Hold Harmless Agreement signed by the home owner’s association and receiver. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 11 Operating Procedure No. 18 Continued 5. A variance of plus or minus five minutes from the printed stop times is permitted to offset traffic variations. However, bus operators must not leave a designated stop earlier than the scheduled time. Use of an accurate timepiece is required at all times while in run. 6. Coordinating run changes between bus operators without knowledge and permission of the routing office is forbidden. All coordinating of permanent run changes must be carried out by routing staff members in cooperation with the area manager. Each bus operator will continuously evaluate assigned routes. Recommendations to improve routing are encouraged. Please submit a Routing Update (TS-10) to your manager so immediate consideration can be given by the proper staff members. Do not begin changes until approved by Routing. 7. 8. If a bus is overloaded or if the run cannot be driven in accordance with the published schedule, please submit a TS-9 to your area manager immediately. 9. Each bus operator is responsible for the accurate completion and distribution of Student Bus Registration Cards (TS-5) for each student being transported. 10. Each bus monitor is required to become familiar with the run and student addresses to enable a substitute bus operator to complete the run in an efficient and timely manner. 11. If a safety hazard exists or develops on your run, contact the Transportation Services’ safety department as soon as possible. 12. It may take the Routing department a minimum of three to five days to set up a new stop or to assign a special needs student to a route after receiving the information from the school. New student assignments are given to the area manager for distribution to bus operators. The bus operator must contact the parent, by telephone, or leave a parent guide flyer on the student’s front door with the pick-up and drop-off information within 24 hours of distribution by the area manager or section leaders. Bus operators are to contact his or her area manager if he or she encounters problems contacting the parent/guardian. 13. Operators will send in monthly updates with stop, time and students counts. 14. It is mandatory for all operators to keep current, up-to-date route sheets on their assigned bus at all times. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 12 Transportation Services Operating Procedure No. 19 July 1, 1991 (Revised July 1996 May 1997 July 2002 June 2003 May 2004 May 2006 July 2009 July 2010 August 2011) Personal Use of Buses PURPOSE: To establish the policy related to personal use of school buses. PROCEDURES: 1. Buses are only to be utilized for business purposes, i.e., to transport authorized passengers and/or to conduct other school board approved business, as sanctioned by the superintendent or his/her designee. 2. Permission must be obtained from your area manager for the use of your bus for anything other than your regularly scheduled daily duties. 3. Bus operators assigned to drive field trips are in pay status. The use of the bus for other purposes is not authorized. For example, bus operators cannot leave their place of duty in their bus for any personal reason, including going to a restaurant, unless approved by an authorized person. 4. Bus operators are not permitted to transport other personnel to and from their places of residency or to and from their places of employment, unless authorized. 5. The use of a school bus for reasons other than those mentioned above is strictly prohibited. 6. No bus operator will transport any unauthorized person on an Orange County Public Schools’ school bus at any time without prior authorization from his/her manager and/or a Transportation Services’ official. 7. Buses should be returned to your designated parking location upon completion of route assignment or field trip, unless approved by your area manager. 8. Bus operators must not leave their school bus unattended in a residential area. (Local government law prohibits dual-wheel vehicles in residential neighborhoods, unless approved by your area manager. Any resulting citations are the responsibility of the bus operator.) 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 13 Transportation Services Operating Procedure No. 20 July 1, 1991 (Revised July 1996 July 2001 May 2006 July 2010 August 2011 June 2012) Disaster Procedures PURPOSE: To set forth practices and procedures to be followed by bus operators who become involved in disastrous situations such as accidents, fires and severe weather conditions. DEFINITIONS: Disaster - a sudden or great unforeseen misfortune bringing with it destruction of life and/or property causing widespread distress and misery. Tornado Watch - when conditions are favorable for development of tornadoes. Tornado Warning - a funnel cloud has been sighted and tornadoes are in the area. Hurricane - a tropical cyclone with sustained winds of 75 miles per hour or greater that is usually accompanied by rain, thunder and lightning. PROCEDURES: 1. Communications are most important and any emergency affecting the bus should be reported to the Transportation Services’ office as quickly as possible. 2. If involved in any accident, comply with Operating Procedure No. 83 Motor Vehicle Accidents. 3. Use caution at all times to complete your bus run as intended. 4. If you cannot deliver your students to the intended destination, contact Dispatch or go to the nearest safe area and call the Transportation Services’ office for guidance. Under no circumstances should you return the students to their home unless so directed by an appropriate person from the Transportation Services’ office or the superintendent or his/her designee. In addition, if you arrive at a school with students aboard and discover that school has been canceled for that day, do not return students home. Contact Transportation Services’ Dispatch for instructions. The school personnel will contact parents prior to returning students home. 5. Never drive into a known or suspected danger area. If you cannot reach the destination by skirting the area, contact Dispatch or the Transportation Services’ office for instructions. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 14 Operating Procedure No. 20 Continued 6. The following are safety procedures to be utilized if you have students on your bus during extreme weather conditions such as severe wind, flying debris, falling trees, hail, etc. a) b) c) d) e) f) g) 7. If a funnel cloud is sighted and time allows, drive at a right angle (90°) to the cloud to avoid it. Children should be instructed to slightly open bus windows on the side of the bus away from direction of the wind and rain. Bus operators/bus monitors should instruct students to assume the ―duck and cover‖ position as close to the floor as possible to avoid flying debris or broken glass. Avoid stopping in a location where trees or utility poles might fall on the bus. The safest location to park a bus is next to a substantial building at the northeast corner of the building. If you are trapped in an open area and sight a funnel cloud, the safest and most appropriate location off the bus would be in a ditch, ravine or culvert. This should be only as the last resort. After severe weather or a tornado, great danger exists from fallen power lines and power lines in water. Bus operators/bus monitors and students should take great care to avoid these circumstances. Orange County Public Schools Transportation Services serves as a support agency to LYNX Transportation for emergency transportation in the event of a declared disaster. Orange County Emergency Management is in charge of coordination in the event of any large scale emergency. If called upon, Orange County Public Schools Transportation Services would be utilized to supply operators and vehicles for emergency transportation and evacuation needs in the area. a) All personnel should take care of their own property and families first so that, if called to duty, individuals can concentrate on their assigned mission. b) If an emergency condition is called by local officials, please contact your area manager as soon as possible. Coordination of staffing will be handled by the management team of Orange County Public Schools Transportation Services. c) If called upon to work, be aware that long shifts with little or no breaks may be required. Personal safety and the safety of Orange County Public Schools’ equipment are of utmost importance. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 15 Transportation Services Operating Procedure No. 22 July 1, 1991 (Revised July 1996 June 2003 July 2004 May 2006 July 2009 July 2010 August 2011) Leaving Children Unattended in a Motor Vehicle PURPOSE: To adopt a policy regarding this subject in order to comply with state statutes and provide additional safeguards for transported students. PROCEDURES: 1. The bus operator and bus monitor will, after each run, walk to the rear of the bus and check the bus completely to make sure no students were left aboard. This applies to all assigned routes and/or field trips. If the bus cannot be checked at the school, it will be checked at the first opportunity prior to the next run or leaving the bus. 2. If a student is found, notify Dispatch and follow the appropriate directions. Immediately afterward, notify your assigned area manager of all details. NOTE: If you feel that emergency medical help is necessary, obtain assistance by having Dispatch call 911 immediately. NOTE: FAILURE TO FOLLOW THESE PROCEDURES MAY LEAD TO TERMINATION OF YOUR EMPLOYMENT WITH ORANGE COUNTY PUBLIC SCHOOLS. WE ARE COMMITTED TO A “ZERO TOLERANCE” POLICY. The yellow safety banner check was designed to indicate an ―empty bus,‖ which is placed out the back door or out of the left rear (operator’s side) window (see Operating Procedure No. 103 for correct position of banner for your bus) every time the bus is parked. Unfortunately, no system is foolproof, but walking through the bus and hanging a banner or pressing the reset button leaves no room for argument. It is your total responsibility as a school bus operator and bus monitor to constantly remind each other to check the bus for hiding or sleeping children at the end of every run. Never take the word of others, walk the 30 feet and check for yourself. You can never put a student’s safety on ―cruise control.‖ Lives can be placed in jeopardy when people lower their guard and allow complacency to set in. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 16 Transportation Services Operating Procedure No. 23 April 4, 1991 (Revised July 2002) June 2012 Smoking PURPOSE: To adopt a policy regarding smoking in order to comply with state statutes, school board policy (GBED), and management directive (A-3). PROCEDURES: 1. It is against state law (Florida Statute 386.205) to smoke on a school bus at any time. Any person who violates this law is guilty of a non-criminal violation, punishable by a fine of not more than $100 for the first violation and not more than $500 for each subsequent violation. 2. It is against school board policy to smoke on school board properties. 3. Any employee convicted of a violation of either state law or school board policy will also be subject to appropriate job-related disciplinary action, which could lead to termination. ORANGE COUNTY WORKPLACE PUBLIC SCHOOLS, MANAGEMENT DIRECTIVE A-3, SMOKE FREE All work locations and facilities for the Orange County Public Schools are designated Smoke Free areas, as governed by Orange County School Board (“Board”) policies and applicable law. Specifically, students, staff, faculty, school volunteers, contracted vendors and school visitors are not allowed to smoke or use tobacco or any smoking paraphernalia anywhere on Board property including, without limitation, all schools, district offices, shops and any related closed areas, practice fields, tennis courts, any other school recreational facilities, open areas and in any Board owned vehicles (including, without limitation, any school buses, vans, trucks, station wagons and cars). Work location supervisors are responsible for sharing this information with staff and to take the necessary action to ensure enforcement of procedures in connection with this Management Directive. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 17 Transportation Services Operating Procedure No. 24 March 19, 1991 (Revised July 1996 May 1997 June 2000 July 2002 June 2003) Motor Vehicle Record (MVR) for Employees Who Drive District-Owned/Leased Vehicles and Are Covered Under The Omnibus Transportation Employees Testing Act (OTETA) PURPOSE: To ensure that employees who drive district-owned/leased vehicles and are covered by OTETA regulations have a valid driver’s license at all times and that they maintain an overall driving record which exemplifies careful driving habits in compliance with the Safe Driver Plan. PROCEDURES: 1. Transportation Services will check the status of the driver’s license of each employee who operates a district-owned/leased vehicle and who is covered by OTETA regulations through the State of Florida’s Motor Vehicle Registration Office. The School Board of Orange County implemented the Safe Driver Plan effective October 1, 1996, revised back to August 1, 1995. 2. It is the responsibility of every employee who drives a district-owned/leased vehicle and is covered by OTETA regulations to immediately inform his/her supervisor if his/her driver’s license is suspended or revoked for any reason. In addition, no OTETA employee shall drive a districtowned/leased vehicle with an improper license or while his/her license is suspended or revoked. 3. It is mandatory that any traffic accident, violation, and/or zoning violation received by you while operating a district-owned/leased vehicle be reported to your immediate supervisor (his/her designee or Dispatch) immediately or no later than the end of your work shift. 4. It is mandatory that ANY traffic accident or violation received by you while in any privately-owned vehicle be reported to your immediate supervisor (or his/her designee) no later than 72 hours from the time of the first scheduled duty day. 5. It is your responsibility to notify the State of Florida Motor Vehicles Registration Office of any name and/or address change within 10 days. ―Whenever any person, after applying for or receiving a driver’s license, changes his residence mailing address named in such application or in the license issued to him, or when the name of a licensee is changed by marriage or otherwise, such person shall within 10 days thereafter obtain a replacement license which reflects the change. A violation of this section is a non-moving violation with a penalty as provided in s. 318.18(2).‖ (Chgd. by L. 1989, chap. 282(41), eff. 4/1/91.) 6. Failure to comply with this operating procedure will subject the Orange County school district to additional liability and will result in disciplinary action, which could lead to termination. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 18 Transportation Services Operating Procedure No. 28 October 1, 1990 (Revised July 1996 June 2000 June 2001 May 2006 July 2009) Students on Wrong Bus PURPOSE: To outline procedures for the safety and protection of students who may have inadvertently boarded the wrong bus. PROCEDURES: If a student has inadvertently boarded or been placed on a bus by mistake, you are to adhere to the following procedures: 1. Under no circumstances will you allow the student to leave your bus after leaving the school without notifying Dispatch immediately for further instructions. 2. After normal hours, contact Fleet Services on Channel 6 or contact the on-call manager at 407419-0500. 3. If students board the wrong bus in the morning and attend the school that you serve, deliver them to the school and turn them over to a school official. Otherwise, notify Dispatch immediately for further instructions. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 19 Transportation Services Operating Procedure No. 30 May 30, 1991 (Revised July 1996 May 1997 June 2000 July 2002 June 2005 May 2006 July 2007 June 2008 July 2010 August 2011) Telephone Numbers for Breakdowns After Hours On-call Manager PURPOSE: To establish procedures for bus operators/bus monitors to call for emergency assistance after 5:00 p.m. or for bus breakdowns occurring after 9:30 p.m. or on holidays and weekends. PROCEDURES: 1. From a touchtone telephone, enter pager number 407-419-0500. 2. After the recording ends, enter the telephone number with the extension number (if applicable) from which you are calling. 3. Wait for the confirming beep. 4. Hang up and remain by the telephone for your return call from the on-call manager. If you realize that you are not getting a call back from the on-call manager, we recommend you locate another telephone and call the pager number again. 5. If unable to contact the on-call manager, call OCPS Security at 407-317-3333. IMPORTANT: Most pay phones are blocked so they will not ring back; therefore, the on-call manager may not be able to contact you. These steps are for Orange County vicinity only. If you are outside the local calling area, you should use your emergency numbers for that county. For assistance with a bus breakdown or problem from 5:00 a.m. through 9:30 p.m. on regular workdays, contact Fleet Services via radio on Channel 6 or the numbers listed below: Hanging Moss garage at 407-317-3831. Lake Nona garage at 407-858-3264. Pine Hills garage at 407-521-2344. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 20 Transportation Services Operating Procedure No. 31 March 1, 1992 (Revised February 1996 May 1997 July 1998 February 1999 June 2000 July 2001 October 2001 July 2002 June 2003 May 2004 July 2005 May 2006 July 2007 January 2008 June 2008 July 2009 July 2010 August 2011 June 2012) Guidelines for Field Trips PURPOSE: To establish field trip procedures for school bus operators. PROCEDURES: The Board shall provide bus operators who are available for field trips the opportunity for at least 30 hours of driving time per week during their regular work year, subject to the following: 1. Bus operators who have more than six (6) years of seniority, must be available for daytime field trips. 2. Bus operators who have less than six (6) years of seniority, must be available for daytime field trips, and those held on weekends and/or in the evenings. 3. Bus operators who opt for inclusion under this section must do so for the full school year and will be subject to the following provisions: a) b) c) d) Except under extenuating circumstances, bus operators opting out of the field trip program may not re-enter the program for 12 calendar months. Bus operators who fail to notify their manager at least 48 hours in advance that they will be unable to fulfill their field trip obligation may be removed from the field trip program for up to 12 calendar months after three occurrences. Confirmation of no-show will result in immediate removal from the Field Trip program for 12 calendar months. More than five declines per semester will result in removal from the Field Trip program up to and including 12 calendar months. 4. The parties recognize that a bus operator may be absent for medical and/or personal reasons which absences may impact both regular driving time and field trips. A doctor’s note may be required. If the operator is on leave, s/he cannot accept a field trip for that day. 5. Nothing herein shall preclude the assignment of non-driving duties in an effort to meet the 30 hours referenced above. 6. The above provisions shall not be applicable to operators of side-lift buses. However, operators of side-lift buses shall be provided the opportunity for a minimum of six (6) hours per day and not be precluded from applying for field trips. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 21 Operating Procedure No. 31 Continued 7. In the event there are financial constraints and the Board is unable to meet the criteria set forth above, in Sections 1 and 2 above the parties shall develop a seniority-based plan for scheduling hours, separate from Article X, Section E. 8. The Board shall make a reasonable effort to notify operators of field trip assignments at least 48 hours in advance. 9. Those operators participating in programs that run during student vacation periods will be given the first opportunity for working these additional days. FIELD TRIP PROCEDURES NOTE: All Field Trip assignments will be sent to the bus operator’s OCPS email account. All assignments are considered CONFIRMED. If you are unable to do an assigned field trip, you must notify your area manager, who will notify the trip office. NOTE: To ensure the safety of our passengers in the event of an emergency, the school bus operator assigned to field trips or activity trips, will assign an evacuation team prior to each trip. This team may consist of teachers, coaches, students and/or other passengers. Before each trip, the operator will review the Emergency Evacuation Procedure to include: location of all emergency exits (demonstrate open and closing doors, windows and hatches), moving at least 100 feet away from the bus, and reinforce passengers should NOT jump out the back door exit but should sit and slide out the back door. Pre-trip Instructions for Emergency Evacuation on Field and Activity Trips(Rule 6A3.0171(2)(g)1.c., Florida Administrative Code) May I have your attention please? My name is ________________ [See footnote (1)], and I am the operator of Bus Number _________. [See footnote (2)] State regulations and your personal safety require me to ensure that all bus riders are aware of the emergency exits available on this school bus. In the unlikely event that we have to evacuate the bus, you should be prepared to evacuate as quickly and safely as possible. In the event of an evacuation, do not attempt to bring any items to the emergency exit with you. Passengers should evacuate using the front entrance door whenever possible. (Point out its location at this time.) In the event this is not possible, you should use the emergency door located in the rear or side of the bus. (Point to its location.) If we need to use both the front and rear or side doors, passengers seated in the first _____ rows of seats [See footnote (3)] will exit out the front door and the remaining rows will exit out the rear or side door. Please look around you to determine where these exits are. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 22 Operating Procedure No. 31 Continued For extreme emergencies there are also emergency escape windows and roof hatches. The exits are marked above the window with letters that read “Emergency Exit.” (Point to the pushout side windows to indicate their locations.) (Make sure that the persons sitting next to the exits are of such size and strength that they know how to open them.) The roof hatches are located over the center aisle and are appropriately marked as well. (Point them out at this time.) The emergency exits are equipped with an audible alarm and should only be opened during an emergency requiring evacuation. Also, note this vehicle is equipped with lap belt-style restraints (if applicable). Florida Statutes require that you wear the belt while the bus is in operation. If the belt will not unlatch in an emergency there is a seat belt cutter located ______________________. [See footnote (4)] State law and your personal safety require that the bus aisle and exits remain free of obstructions such as coolers/band instruments, book bags or other items at all times. These items must be stored within the baggage compartments or secured within the seats not blocking any passenger or exit. Please let me know if you need assistance storing any of these items. Thank you for your attention. Instructions to operator: These instructions above must be read at the beginning of any field or activity trip. Please fill in the blanks with information that is appropriate to the bus you are driving at the time of the trip. Blank (1) should contain the name of the operator actually making the trip. Blank (2) should be the bus number of the bus actually being used to make the trip. Blank (3) should be the number of rows from the front of the bus to the center row of the bus. Blank (4) should be the actual location of the belt cutter. Finally, Remember To Check The Box On Your Trip Ticket To Indicate This Procedure Has Been Completed. 1. Bus operators assigned an field trip during run time must submit a leave form, checking the box labeled ―Temporary Duty Elsewhere‖ and indicate ―In-Route Field Trip‖ on the explanation line. Be sure to check appropriate box ―AM‖ or ―PM‖ and attach a copy to the route report. 2. When there are open trips to assign over the radio, the following steps will be taken: a) Identify operators from the trip program and determine who has fewest hours with highest seniority. The top three from each manager will be listed. b) Identify last schools in the morning and first in the afternoon for these operators. c) Dispatch will call operators closest to the school who can arrive at the site on time and return in time for their PM school. d) If no one is available near the school, the next closest operator (within the area who can arrive at the site on time) will be called. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 23 Operating Procedure No. 31 Continued e) If no other operator can arrive at the site on time, we will call for ANY operator who is available and can get there as soon as possible, regardless of where the operator’s parking location may be. 3. Bus operators must accept assigned field trips unless out on approved leave. After five (5) declines per semester, discipline will result up to and including removal from trip program for 12 calendar months. 4. Bus Operator’s Field Trip Confirmation forms: All trips are confirmed. Trip assignments will be sent to your OCPS email and copied to your manager/lead/clerk. Bus operators must confirm receipt of an assigned field trip to their manager’s office. 5. Bus Operator’s Field Trip Report (TS-3) forms must be completed fully and turned in the following work day. 6. Bus operators assigned a field trip will not reassign the field trip to another bus operator. Such action may only be taken by the Field Trip Office. If such changes occur without proper authorization, discipline could result to include removal from the trip program. 7. Checking Email –Bus operators MUST check their email daily as all field trip assignments will be distributed in this manner. 8. Bus operators will use Channel 2 for weekday trips after 4:45 p.m. and all day on weekends. This will make it easier for the on-call manager to contact any operator on a field trip. 9. School Cancellation of Field Trips – If information about a cancellation was not received, when arriving at a pre-assigned school, wait approximately 30 minutes, complete a TS-3 and leave. (Please make a trip around the building before leaving. Sometimes groups wait in another area of the school rather than the normal loading/unloading zone.) You will receive a minimum of 2.0 hours. Notify Dispatch immediately or, if after hours or on weekends, notify the on-call manager (407-417-0500),. 10. Bus Exchange (during run time) -- Bus operators who drive a bus with special equipment, i.e., car seats, safety vests, etc. or an 84-passenger bus, must exchange for a spare bus. Radio relief bus operators covering runs will use those buses to cover the runs. a) b) Any coordination of bus changes must be done through your area manager. Spare Buses -- If you are driving a spare bus on your run, it can be used on an in-county field trip. 11. Chaperones -- They are provided to supervise students on and off the bus. Request their assistance, when needed. Any Transportation Services’ employee riding with another operator on a field trip is unauthorized unless they are authorized by the school as a chaperone. 12. Unauthorized Riders -- Babies, small children or any other unauthorized riders are not to accompany chaperones on field trips. If an authorized person insists on taking a rider on the bus, make them aware of county policy and allow rider on the bus. Never argue with a school official. Complete an incident report and turn it in to your area manager. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 24 Operating Procedure No. 31 Continued 13. District-Sponsored Field Trips (i.e., Bob Carr, all Loch Haven Complex Facilities, Mead Gardens, Maitland Art, Crealde Art, Leu Gardens, Orientation, Stay In School Jam intersessions, ballet, etc.) -- Due to the large number of buses required for district-sponsored field trips, trip operators will be assigned first, but all bus operators may be required to take these trips when assigned. 14. Caravan -- If there is more than one bus, all buses are directed to travel together unless otherwise instructed by school officials. It is recommended the operator most knowledgeable of the field trip run lead the other buses. 15. Maps -- Know where you are going before the field trip. It is the bus operator’s responsibility to know how to get to the trip destination. The Field Trip Office has maps to many popular trip locations upon request. When you arrive at the school, discuss the run with school personnel. Do not pull away from the school until you verify that the sponsor on the bus knows the location of your destination. If they have an alternative run that they prefer, work with their directions, if possible. 16. Coolers and Boxes -- Do not block the aisle or emergency exits. Always secure them on or behind the seats or in luggage compartments. 17. Lunch -- Plan Ahead! If the field trip is going to go through lunch and you cannot leave, bring your own. 18. Leaving field Trip Site -- Bus operators are to remain at the field trip or alternate stand-by location unless approved by an authorized person. See Operating Procedure No. 19, Personal Use of Buses. 19. Gas cards may be picked up and signed for from the senior administrator’s office. They must be returned the following workday. 20. Gate locks are now combination locks. The combination can be obtained from your area manager. This secured information is not to be broadcast on the two-way radio. 21. Bus Inspections -- You must make arrangements with Fleet Services or your area manager to change your inspection time for any reason. 22. Lost Items – Check the bus at the end of trip for any items left before leaving the school. Please make arrangements to return the items to the school no later than the following business day. 23. Incidents with Trip Officials -- You must remember that on a field trip your bus has been contracted; you will proceed as you are instructed by the person in charge. Contact Dispatch if return time is delayed. Report to your area manager and/or the Field Trip Office. 24. School Requests Field Trip Change -- During business hours, call the Field Trip Office prior to leaving. After hours, page the on-call manager. 25. Toll Tickets -- Do not use toll roads unless directed by a teacher or person in charge. Make those in charge of the field trip aware that they are responsible for paying the tolls. Bus operators will not collect monies from schools; indicate tolls used on the TS-3. 26. Too Many Buses Assigned -- If too many buses are present and loaded, the last bus on the scene will decline the trip and call the Communication Center. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 25 Operating Procedure No. 31 Continued 27. Not Enough Buses – If there are not enough buses present or the buses are overloaded, contact Dispatch. 28. Multiple Groups/Field Trips at School -- During school hours, all field trip bus operators must check with the main office at the school if they cannot identify the field trip party. Do not leave the school until the main office personnel and the Dispatch have been notified. (If this occurs after hours or on a non-school day, call the phone number of the trip contact on the trip confirmation ticket or notify the on-call manager at 407-419-0500 of changes on the next business or school day.) 29. Fueling Buses -- Buses must be cleaned and fueled prior to field trip departure. 30. 84-passenger or Special Needs Buses – These buses cannot be guaranteed for field trips when such use interferes with the regular assigned runs. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 26 Transportation Services Operating Procedure No. 32 May 22, 1992 (Revised July 1996 July 1998 March 1999 June 2000 June 2001 July 2002 June 2003 June 2005 May 2006 July 2007 July 2009 July 2010 August 2011 June 2012) Use of Two-way Radios PURPOSE: To provide guidance and direction to all Orange County Public School Transportation Department employees in the operation and proper use of the 800 MHz two-way digital radios and digital radio network. It is OCPS Transportation Services policy that a school bus will not leave the compound to begin a route or run without an operational voice 2-way communications radio. We understand operational failure does sometimes occur on the road. DEFINITIONS: Channel—a transmit/receive talk-group programmed into the radio. Label—the name assigned to a particular programmed channel, for example: OCPS 1. Zone—a grouping of talk groups/channels. Push To Talk (PTT)—the button (usually on the microphone) that initiates a radio transmission. Talk Group—a digital grouping of users (much like an internet chat room). Network—a digital radio system in which signals are received from a transmitting unit and rebroadcast over a larger service area Repeater Mode—utilizes the network to rebroadcast radio signals. Direct Mode—unit functions as a simple walkie-talkie; one unit direct to another (also, Simplex) Emergency—any situation in which there is a current or imminent threat to the health and safety of any person. Immediate action is required. Policy—a course of action, guiding principle, or procedure considered expedient or prudent. Procedure—a set of established forms or methods for conducting the affairs of business. Shall/Will—use of either word indicates mandatory action or compliance. May—use of this word indicates permissive or discretionary action or compliance. PROCEDURES: ORANGE COUNTY PUBLIC SAFETY COMMUNICATION SERVICES All Transportation Services’ radios transmit in the 800 MHz frequency band on a digital radio network operated by the Public Safety Communications Department of the Board of Orange County Commissioners. The digital radio network provides clear, reliable, seamless districtwide radio service. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 27 Operating Procedure No. 32 Continued This digital radio network uses nine receiving/transmitting stations strategically located across Orange County (much like a cellular telephone network). By design, however, the network does not provide radio communication outside the boundaries of the county. Whenever you talk on the radio, several things are taking place: first, when you transmit the closest nearby receiving station picks up your relatively weak, low power, signal from your radio. Next, the receiving station sends your signal to a central processor that recognizes the encoded ID number of your radio and verifies that you are an approved user. Once verified, the system rebroadcasts your signal from all nine transmitters across the network at a high power level. All of this happens almost instantaneously. One of the important features of this digital radio network is that we now have the ability to communicate directly with many of the public service agencies, such as Fire Rescue or Law Enforcement. For example, if you have a medical emergency on board your bus, it is now possible for paramedics to talk directly to you to get the details. Because OCPS personnel and vehicles may be used in response to a public crisis, our radios are programmed with many of the same channels that would be used by other public service agencies. As part of the usage agreement Orange County public safety communication departments require that our radios be programmed with a standardized menu of channels. All radio transmissions on the OCPS channels are monitored for quality assurance and recorded by the Public Safety Communications Department. OPERATING THE ASTRO XLT 1500 All OCPS district-owned school buses (and most Transportation Services’ support vehicles) are equipped with a Motorola ASTRO XLT 1500 Digital Mobile Radio (several ―Type A‖ buses utilize the Motorola ASTRO XLT 2500 radio). The XLT 1500 is a sophisticated, state-of-the-art unit pioneering the latest technology and electronics. Intelligent and flexible software increases the radio’s capability and permits many of the unit’s features to be customized for our specific needs. The units used by OCPS are programmed with a simple, straightforward, user-friendly configuration. The XLT 1500 consists of three main components; the Control Unit, with microphone; a remote speaker; and an externally mounted antenna. The microphone and remote speaker are mounted in the bus operator’s area. The external antenna is mounted the roof of the bus. The control unit has the following features, see figure 1.0: 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 28 Operating Procedure No. 32 Continued (Figure 1.0) Control Unit 1. Microphone plug. 2. Power On/Volume Knob—used to turn the radio on or off and to adjust the volume. 3. Zone Indicator—shows which zone, or group, of radio channels are selected. 4. Zone Up—selects zone, or group, by scrolling UP. 5. Zone Down—selects zone, or group, by scrolling DOWN. 6. Dim— controls the backlighting for the liquid crystal display (LCD). 7. Call—not programmed. 8. Channel Indicator—displays name of currently selected channel within zone. 9. Channel Selector Knob—selects desired channel within zone. 10. HOME Button—by holding this button for approximately 2-seconds, radio will automatically ―home‖ to the Transportation Hailing Channel (OCPS 12). Turning the Radio ON and OFF Rotate the Power On/Volume knob clockwise out of the ―detent‖ to turn it ON. After a short self-test, ―XLT1500‖ will appear in the display momentarily and you should hear a short high-pitched ―beep.‖ This indicates that the self-test was successful and unit is functioning properly. Note: If you see ―ERROR‖ in the display, contact Fleet Services. Adjust the volume to a comfortable level so that you can hear the radio clearly. Rotate the Power On/Volume knob counter-clockwise to the ―detent‖ to turn the unit OFF. Note: The radio is wired direct to battery so that the unit will operate without turning on the ignition key. Be sure to turn the unit OFF when you leave your bus. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 29 Operating Procedure No. 32 Continued Selecting the ZONE and CHANNEL Press the ZNUP or ZNDN buttons until the desired zone is indicated to the left of the LCD display. Note: All OCPS Transportation channels are located in Zone ―A‖. Turn the Channel Selector Knob until the desired channel appears in the LCD display. Note: When the radio powers up, it defaults to the last selected zone and channel before it was powered off. Receiving Radio Communications Select the correct ZONE and CHANNEL for your area. Adjust the volume to a comfortable level so that you can maintain a ―listening watch‖ and recognize your call-sign. Sending Radio Communications Select the proper ZONE and CHANNEL. Adjust volume to a comfortable level. LISTEN before you transmit, do not interrupt other users. When the channel is clear, press and hold the Push to Talk (PTT) button on the microphone—you will hear an audible ―di-di-dit‖ when it’s clear to speak. Anything you say before the beep is not transmitted. Hold microphone to the side of your mouth, not directly in front. Speak in a normal tone of voice. Only ONE person can transmit on a channel at any time. A low-pitched tone indicates that the network is already in use by someone else. Note: A continuous low-pitched tone indicates that either your radio has malfunctioned or you are out of range of the network. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 30 Operating Procedure No. 32 Continued Time-out Feature This feature prevents locking up a channel by prolonged keying of the transmitter (such as a stuck PTT). You cannot transmit longer than 30 seconds. You will hear a low pitched alert tone four seconds before your transmission is about to ―time out.‖ If you hold the PTT longer than 30 seconds the radio will cease transmission and you will hear a continuous low-pitched tone until you release the button. HOME Button The orange button on the upper right-hand corner of the Control Head has been preset to automatically switch, or ―home,‖ to OCPS 12 (Transportation Hailing). By pressing and holding this button for a moment, the radio will switch directly to OCPS 12, regardless of which zone/channel you have selected. Use the channel knob to switch back to any other channel. FAIL SOFT Mode In the very rare event that the digital radio network should fail or malfunction, you will see the message ―FAIL SOFT‖ in the display window and hear a periodic alert ―beep.‖ In this FAIL SOFT mode all OCPS radios revert to a simple walkie-talkie type radio in which ALL channels are combined into ONE. ALL RADIO USERS WILL HEAR ALL OTHER RADIO USERS regardless of what channel you have selected on the radio. Radio traffic in FAIL SOFT mode shall be restricted to EMERGENCY use ONLY. OCPS OPERATING PROCEDURES/POLICIES General 1. District-owned radio systems shall be operated in compliance with all applicable regulations, policies and guidelines established by the Federal Communications Commission, the Board of Orange County Commissioners, and the School Board of Orange County. Violation of these policies may result in disciplinary action, not excluding dismissal. 2. District-owned radio systems shall be used in a professional manner for district business purposes ONLY. Personal, social, or other non-district business conversations are prohibited. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 31 Operating Procedure No. 32 Continued 3. Any unit in distress or declaring an EMERGENCY shall have priority over all other units. All other shall clear the channel and stay off the air until the EMERGENCY is over. Note: The following situations are considered EMERGENCY: --Any situation involving the use of weapons. --Missing or unaccounted student(s). --Bus breakdowns on busy highways or railroad crossings. --Attacks on a Student, Bus Operator or Monitor. --Student(s) in possession of drugs or alcohol. --Student fights resulting in injury. --Bus fire. --Intruder or hijacker on board bus. --Any serious or life threatening injury or illness. --Any sexual situation involving students. --Traffic accidents involving buses. --―Fail Soft‖ mode. 4. All conversations using district-owned radios shall be clearly spoken in ENGLISH only. Use of languages other than English is prohibited. 5. Do not shout, whistle, yell or speak rapidly. All of these cause distortion and make it difficult to be understood. Speak in a ―normal‖ voice at a ―normal‖ rate of speed holding the microphone slightly to the side of your mouth. 6. Do not broadcast music, ring tones, singing, or sound effects over the radio. 7. All radio communications shall be brief and to the point. Use the approved ―brevity codes‖ whenever possible. Accept in an EMERGENCY, radio conversation longer than 3-minutes are prohibited on any channel; anything longer should use other means of communication. 8. At all times while operating a District vehicle equipped with a radio, the unit shall be turned ON and set to the appropriate channel. The volume must be set to a comfortable level so that you can recognize and respond to your call sign. 9. LISTEN BEFORE YOU TALK! Do not key the PTT if someone else is using the channel—unless you have an EMERGENCY. Note: If someone else is using a channel, you will receive a low pitched alert tone. 10. When initiating a communication, the call sign of the unit you are calling should be first; followed by your own call sign. For example, if route 1234 were calling Dispatch, they would say simply, ―1234 to Dispatch.‖ If you are being called, respond by simply saying your call sign. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 32 Operating Procedure No. 32 Continued 11. Do not discuss the special needs or medical conditions of any person, especially students, on the radio by name. This could be considered a violation of the Health Information Privacy Act (HIPAA) and Americans with Disabilities Act (ADA). To preserve the privacy of yourself and co-workers do not transmit personal information, either. 12. Do not discuss the details of personal information of any student, parent or co-worker by name. Reference the route, stop number and/or first name only. DISPATCH Dispatch uses the call sign, DISPATCH, and shall be the primary point of contact for all units operating on the OCPS channels. General Operating Procedures 1. Contact Dispatch on the appropriate channel as assigned by your Manager. 2. Contact Dispatch immediately if you have an EMERGENCY. Be prepared to give the following information in your initial contact: Your route number. Location. Number of students on board. Nature or injuries, if any. Road blockage. 3. Do not report that you are running LESS than 20-minutes late for a scheduled stop or field trip. 4. Report serious traffic accidents ONLY if you are the first on the scene, or are an eyewitness, or if there is an obvious need for EMERGENCY medical assistance. 5. Do not make or ask for ―traffic reports.‖ 6. Report MINOR traffic accidents ONLY it involves another school bus. 7. Report defective traffic lights ONLY at MAJOR intersections if the light is OFF and no law enforcement is manually directing traffic. Do not report defective traffic lights if FLASHING. 8. Report only students who are physically fighting, or repeatedly hitting, or attempting to injure each other. If the students are simply arguing or yelling at each other, report the incident to your Manager/Leads later and/or submit a Safety/Discipline Referral form. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 33 Operating Procedure No. 32 Continued 9. Notify Dispatch for medical assistance (911) for students who have a serious illness or injury. Students who are simply ―not feeling well‖ should be reported to your Manager/Leads after your route. 10. DO NOT call Dispatch to report vehicles that ―run‖ the stop arms unless it causes an accident or injury. Report the incident to your Manager/Leads later and/or submit an Incident Report form. 11. DO NOT ask Dispatch to ―document‖ late/early stops or student no-shows unless instructed to do so by your Manager or Lead. If your bus is equipped with the Automatic Vehicle Location system it is NOT necessary to document. 12. Report bus malfunctions to Dispatch only AFTER you have received instructions from FLEET SERVICES. 13. On occasion, Dispatch will make ―all-calls‖ in the ―blind‖ to share important information. If you miss such a message, please do not ask Dispatch to repeat it for you; these messages will be automatically repeated at intervals to ensure everyone hears them. Transportation Hailing Channel Our Transportation Hailing Channel is intended to serve in the event you have an EMERGENCY situation and cannot contact Dispatch on your primary Channel (OCPS 1-5). OCPS 12 is to be used only for EMERGENCY communication with Dispatch and shall not be used for any other purpose. OCPS Security Control Center also monitors OCPS 12 and may be called for assistance after hours and on weekends. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 34 Operating Procedure No. 32 Continued Addendum A Radio Channel Programming ZONE A OCPS 1 OCPS 2 OCPS 3 OCPS 4 OCPS 5 OCPS 6 USAGE OCPS 7 OCPS 8 OCPS 9 OCPS 10 OCPS 11 OCPS 12 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Fleet Services only Team Leaders (Channels 1, 2) and trip operators after 4:45 p.m. and weekends Team Leaders (Channels 3, 4, 5) Inactive (Future Growth) Inactive (Future Growth) Inactive (Future Growth) TRANS HAILING--EMERGENCY ONLY ZONE B COMU1 COMU2 DIS A DIS B DIS C DIS D DIS E LOCAL GOV LOCAL GOV EMERGENCY OPERATIONS CENTER EMERGENCY OPERATIONS CENTER EMERGENCY OPERATIONS CENTER EMERGENCY OPERATIONS CENTER EMERGENCY OPERATIONS CENTER ZONE C MAFLA MACALL MA T1 MA T2 MA T3 MA T4 STATE MUTUAL AID STATE MUTUAL AID STATE MUTUAL AID STATE MUTUAL AID STATE MUTUAL AID STATE MUTUAL AID NOTE: CHANNEL ASSIGNMENTS TO BE MADE BY MANAGER. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 35 Operating Procedure No. 32 Continued Addendum B Radio ―10-codes‖ and ―Signal Codes‖ 10-Codes Signal Codes 10-1 ............ Receiving Poorly 10-2 ............ Receiving Well 10-4 ............ OK/Yes 10-6 ............ Busy 10-7 ............ Out of Service 10-8 ............ In Service 10-9 ............ Repeat 10-13 .......... Weather/Road Conditions 10-14 .......... Escort/Convoy 10-17 .......... Pickup Paperwork/Supplies 10-19 .......... Return to Compound/Location 10-20 .......... Current Location 10-22 .......... Disregard/Cancel 10-23 .......... Standby 10-30 .......... Against Rules/Policy 10-45 .......... Call by Phone 10-51 .......... In Route 10-52 .......... Estimated Time of Arrival 10-54 .......... Negative/No 10-56 .......... Meet at ______ 10-70 .......... Status Check 10-96 .......... Switch Channel to _____ 10-97 .......... On Scene 10-98 .......... Assignment Complete 10-100 ........ EMERGENCY/Clear Channel 0 ......... WEAPON Used/Subject Armed 4 ......... ACCIDENT 8 ......... MISSING Person/Student 13 ....... SUSPICIOUS Person/Incident 15 ....... Special Assignment 16 ....... BREAKDOWN/Road Blockage 18 ....... HOSTAGE SITUATION 19 ....... Bus Operator/Bus Monitor ATTACKED 22 ....... FIGHT Requiring 911 Response 25 ....... FIRE/Visible Smoke 29 ....... Silent ALARM Deployed 37 ....... ILLNESS Requiring 911 Response 54 ....... INJURY Requiring 911 response 66 ....... SEXUAL Conduct 70 ....... UNDELIVERABLE/Lost/Missing Student 95 ....... DRUG/ALCOHOL Related 96 ....... INTRUDER on Board 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 36 District-wide Emergency Code System Security Communications Center – 407-317-3333 Definition: The emergency notification system used to alert students, staff, faculty and guests of the need to control movement within the learning environment due to a safety or security threat. CODE RED RED/LD YELLOW BLUE GREEN 131PRO 7/31/2012 9:37 AM ACTION LOCK DOWN NO MOVEMENT OF ANY KIND LOCK DOWN/LAY DOWN MODIFIED LOCK DOWN LIMITED TO ESSENTIAL MOVEMENT BOMB THREAT ALL CLEAR PROCEDURES PAGE 37 Transportation Services Operating Procedure No. 33 March 24, 1993 (Revised July 1996 February 1997 June 2000 June 2003 May 2004 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011 June 2012) AM/FM Radio Systems and Speakers in School Buses PURPOSE: To ensure that all AM/FM radio and sound systems are used in accordance with OCPS policies. NOTE: No alterations will be allowed on buses which have factory-installed radios. PROCEDURES: 1. Radios must be turned off when pulling onto school property and not turned on until bus is off campus. 2. Only appropriate music may be played on radios at a reasonable volume. inappropriate, offensive, rap or religious music must not be played at any time. judgment. Culturally Use good Two warnings regarding loud radios or inappropriate music will result in deactivation of a factoryinstalled system. 3. No personal radio(s), equipment modifications or hook-ups to existing systems are permitted on buses at any time. 4. NO CDs will be played with students on board. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 38 Transportation Services Operating Procedure No. 34 May 4, 1993 (Revised July 1996 May 1997 July 1998 March 1999 June 2000 June 2001 July 2002 June 2003 July 2004 June 2005 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011 June 2012) Responsibilities of a School Bus Monitor PURPOSE: The bus monitors have one of the closest working relationships with children of any representative of Transportation Services. The role of the bus monitors is much more challenging and complex than is generally realized. Specific duties and responsibilities vary greatly and the following represents a list of possible duties: PROCEDURE: Bus monitors are to conduct themselves in a professional manner and remain alert at all times when interacting with OCPS personnel, students and the community. Communication: 1. Communicate with students, bus operators, parents, school staff, emergency personnel and others. Communication includes verbal expression, as well as other forms, such as the written word, gesturing, body language and facial expressions. 2. Bus monitors may encounter non-English speaking children or adults in the course of their duties and every effort should be made to overcome these language barriers. 3. Work with the bus operators in a cooperative manner. 4. Notify the bus operator if a safety problem is developing or appears imminent. 5. In conjunction with the bus operator, the bus monitor is responsible for filing written Safety/Discipline Referrals (TR125A) and other incident reports as necessary. The bus operator must initial daily. The bus operator or bus monitor is required to complete a Medicaid form should one be given to them for the students they transport. The state reimburses the District for those students on Medicaid who receive services, such as transportation. 6. NOTE: Instructions and a bubble sheet are in the Forms section. 7. 8. Attend meetings and conferences with parents, administrators and students, as necessary. Respect the confidentiality of students and avoid inquiring about a child or a child’s family other than in matters that might affect the safety and welfare of all bus passengers. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 39 Operating Procedure No. 34 Continued 9. In conjunction with the bus operator, report any safety problem or potential safety problem to the school to a Transportation Services’ area manager as soon as possible. 10. Report any concerns regarding your bus operator. 11. The bus monitor must report to Dispatch if the bus operator is not present at the bus. 12. The use of tobacco while on the bus (reference Operating Procedure No. 23) and the use of profane language in the presence of the students is prohibited. Bus monitors shall not use or be under the influence of alcohol, drugs or any substance that may impair the bus monitor’s alertness or performance while on duty. Bus monitors shall not have possession, use or control of any type of firearm, knives or any other object that could be used as a weapon or used as intimidation while on duty and/or on any school board property. Student Management: 1. Assist the bus operator with student management during transportation, including maintaining order and safe behavior of students, managing all types of special needs children, including emotionally disturbed or other ―acting out‖ children, physically disabled children, infants, young children and others, and managing mixed bus loads in which special needs children are included with non-disabled children. 2. Work actively with students on the bus to monitor and improve their behavior. STAYING ALERT at all times is required. In some situations, the bus monitor will be required to move quickly through the bus to handle emergencies and supervise children. The bus monitor should ensure that no child leaves the bus while it is in motion or sticks head, arms or legs out a bus window at any time. The bus monitor should make sure all students are seated before and while the bus is in motion. 3. The bus monitor is responsible for providing one-on-one supervision of a child with special needs. 4. Assist the bus operator in training children in safe riding, safe loading and unloading, crossing and emergency evacuation procedures. 5. Board the bus or assist in loading/unloading outside at all times while on duty. 6. Check the entire bus for children at the end of each run (post-route). Even though the bus operator is also responsible to do a vehicle post-route inspection, the bus monitor is still responsible to conduct one. This ―check‖ should also include looking for items left behind by the children. 7. Use care and caution in touching children. Physical contact with children, especially disabled children, is unavoidable when helping fasten a lap restraint or car seat harness. 8. Understand and comply with the school district’s Directive A-4 policies on harassment, both adultstudent and student-student. Do not use intimidation, harassment, violence or threats of violence against students at any time. Loading and Unloading Students: 1. Be responsible for the safety of the children during loading and unloading procedures. This means ACCOMPANYING all children on and off the bus and across the street. It also includes fastening or assisting in fastening their lap restraint or car seat or other restraint; lifting or escorting them up and down the bus steps; or assisting with the loading and securement of wheelchair students or students using other adaptive equipment. 2. Assist the bus operator in checking for students in or near the danger zones around the bus before it moves. In most cases, this will mean scanning from inside the bus; however, in some situations, such as when the operator may have lost count of a child, the bus monitor may have to get out of the bus and check beneath and around it. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 40 Operating Procedure No. 34 Continued 3. Prior to leaving the bus, check the entire bus interior for students who might still be aboard. Report any students still aboard to the bus operator. Emergency Situation Preparation and Assistance: 1. Assist students and the bus operator in an emergency situation or evacuation. 2. Assist the bus operator in preparing a written evacuation plan for each special needs route. This plan must identify exactly what each person will do in case of an emergency requiring quick evacuation from the bus. The plan must be updated and revised whenever the route, students assigned to the route or the type of bus is changed. 3. Assist emergency responders to identify and account for children on the bus in an emergency and to understand special needs and characteristics of children on the bus. 4. Assist the operator or other adults in transferring students from one bus to another. 5. Provide first aid care, as needed, until medical help arrives. Knowing the Route Assignment and Assisting a Sub-Operator: 1. You are responsible to know the route, location of stops, students’ names and any other particular information in order to help a sub-operator. 2. You are responsible for being on time for the start of the route. 3. Fill out a TS-25 in August and at any time a routing update reflects a change in time worked. Knowledge of Equipment: 1. Be capable of using any or all of the following equipment as needed: first aid kit, body fluid cleanup kit, mess kit, seat belt cutter, lap restraint, car seats, safety vests, any other type of passenger restraint devices, wheelchair brakes, wheelchair securement devices (tie-downs), bus two-way radio, 4-way flashers, emergency brakes, bus door controls and emergency window and door and roof hatch exit latches. 2. Account for all special needs equipment (safety vests, lap restraints, car seats) assigned to the route, due to student needs, to ensure it is on board and in proper working condition. Personal Appearance and Safety: 1. Maintain a neat, professional appearance and dress as established in Operating Procedure No. 7, ―Dress Code for Bus Operators and Bus Monitors.‖ 2. Advise the bus operator of your intent to relocate, grasping a seatback to reduce the possibility of falling. Never stand in the step-well or operator compartment area while the bus is in motion. 3. Practice universal precautions. 4. There is no sleeping or using any type of tobacco while on the bus at any time. Do not drink or eat on the bus in the presence of students. 5. Use of personal cell phones and electronic devices is prohibited. Cell phones must be turned off when on the bus. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 41 Transportation Services Operating Procedure No. 80 July 1, 1991 (Revised July 1996 July 1998 July 2002 June 2003 April 2004 June 2005 May 2006 July 2010 August 2011 June 2012) Inspection of School Buses PURPOSE: This establishes procedures to ensure that bus inspections occur monthly. Rules of the State Board of Education of Florida require that each school bus be systematically inspected every 30 school days. PROCEDURES: 1. The Senior Administrator of Fleet Services will be responsible for developing and implementing an inspection schedule for all buses to ensure an even flow of work Monday through Friday of each week during the month. 2. Each bus operator is responsible for knowing the inspection day of the bus he/she drives and for bringing the bus to the applicable inspection facility. In the event a bus fails to pass the inspection and the required work cannot be accomplished during the time allowed, a spare bus will be issued until all deficiencies are corrected. 3. Operator’s Defect Report (TS-1) will be completed by the bus operator and submitted to the Fleet Services’ dispatcher at the time the bus is turned in. A Daily Pre-Route/Post-Route Inspection Form(TS-30) will be exchanged by Fleet Services personnel during the 30-day inspection process. You are to leave the completed form on the bus when you turn in the bus for inspection. Make sure you have a new form when you pick up the bus. 4. If a bus due for inspection has not been turned in on the applicable day, the administrator of Fleet Services will notify the appropriate Transportation Services’ official and appropriate action will be initiated. 5. Bus operators who are in spare buses are responsible for inspection of the spare bus they are assigned. 6. Bus operators must call the Fleet Services’ ―ready line‖ at 407-317-3880, before each route (AM/Midday/PM), to find out if his/her bus is ready for pickup. 7. If there are any loose items and/or chemicals found in a bus during inspections, they will be removed. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 42 Transportation Services Operating Procedure No. 81 July 1, 1991 (Revised July 1996 July 2002 May 2006 July 2007 June 2008 July 2010 August 2011 June 2012) Bus Operator Training To provide an opportunity for Transportation Services’ personnel to improve, evaluate and reinforce skills through peer discussions and with instructors. To encourage bus operators to enhance skills so that the performance of their duties results in a safe route for the students who are transported. All training is to comply with all federal, state and local standards established for school bus operators. PURPOSE: PROCEDURES: 1. Pre-Service Instruction Components will include the following: Defensive Driving--Coaching the School Bus Operator (Critical Situations) Roles and Responsibilities Wheelchair Procedures Characteristics of Exceptional Education First Aid Diversity in the Work Place Loading and Unloading Procedures Emergency/Accident Procedures Safety (Crash Procedures) Traffic Control Devices CDL Pre-trip/Skills Control/Road Training Vehicle Familiarization (Know Your Bus) Garage/Bus Cleaning Procedures/Bus Inspections Radio/Communication Procedures Routing/FEFP Procedures Operation of the School Bus Transportation Reports and Forms District Health Standards/Wellness School Bus Passenger Management Confidential Records Evacuation Training Field Trips Bloodborne Pathogens Right-to-Know School Bus Watch 2. Recertification Training: This instruction will be devoted to improving skills, attitude and knowledge based on the bus operator’s experience. To be re-certified as a school bus operator, eight hours of training are required per year. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 43 Transportation Services Operating Procedure No. 82 July 1, 1991 (Revised July 1996 April 2004 May 2006 July 2009 July 2010 August 2011) Operation of Bus During Inclement Weather PURPOSE: To establish procedures for bus operators when weather conditions are such that visibility and/or safe driving conditions are impaired. PROCEDURES: 1. Bus operators occasionally encounter inclement weather while transporting students to and from schools and on field trips. When inclement weather impairs the bus operator, the following action will be taken: a) b) c) Find a suitable place where the bus can pull completely off the road or highway. Stop the bus, leave the lights on, and activate the 4-way flashers. Explain to the students on board the reason for this action. Do not allow them to leave the bus. Notify Dispatch of the location of the bus and the school being served. Do not leave the bus at any time unless an extreme emergency occurs. When weather conditions are such that it is safe to continue on the run, proceed with caution. 2. Safety always overrides all other aspects of student transportation. Late bus arrival times are acceptable when caused by unsafe conditions. 3. When inclement weather is in the area, schools will make the decision when the ―30-30 Rule‖ is in effect. Transportation will be notified if students will be held at schools due to the ―30-30 Rule‖. Buses will be on stand-by until it is safe to transport students. NOTE: The “30-30 Rule” 30 Seconds: Count the seconds between seeing lightning and hearing thunder. If this time is less than 30 seconds, lightning is still a potential threat. 30 Minutes: After hearing the last thunder, wait 30 minutes before leaving shelter. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 44 Transportation Services Operating Procedure No. 83 July 1, 1991 (Revised July 1996 May 1997 July 1998 June 2000 July 2002 May 2006 July 2009 July 2010 August 2011 June 2012) Motor Vehicle Crashes PURPOSE: To protect the safety and well being of all parties and properties involved in a crash. DEFINITION: Any situation involving a district-owned/leased vehicle with any other vehicle and/or physical property resulting in damage of $500 or more (whether or not students are on board) or any situation involving a district-owned/leased vehicle where there is personal injury to a passenger or pedestrian regardless of dollar amount. PROCEDURES: Everyone hopes they will never be in a crash. However, as careful as you might be, crashes sometimes occur. When this happens, please adhere to the following procedures: 1. Stop the bus, if not already stopped by the crash. 2. Turn on 4-way flashers, turn off ignition, put key in accessory position and set the parking brake. 3. The bus operator must notify Transportation Services’ Communications Center, giving them the following information: a) Vehicle/route number involved in the crash. b) Location of the crash. c) Any injuries. d) Any students on board, if so, complete Passenger Information Report (TS-62b) of all students involved. e) Mechanic or wrecker needed. f) Brief description of crash. NOTE: The only exception is when Dispatch is off the air, then you must notify the on-call manager and call 911. 4. Remain calm and aid the injured. 5. Try to determine if there is danger of fire or explosion. If there is the possibility of fire or further injury to students, by having them remain, on the bus, unload the students and have them wait at a safe distance from the bus. 6. Protect the accident scene with disabled vehicle warning devices. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 45 Operating Procedure No. 83 Continued 7. If possible, do not move the vehicle until told to do so by a police officer, emergency personnel or Transportation Services’ official. However, if your vehicle is blocking the regular flow of traffic, you are required to make every reasonable effort to move the vehicle, according to Florida Statute 316.061. 8. Students should not be released until the Passenger Information Report is complete and authorization is given by police or Transportation management. 9. Do not attempt to use the bus to transport pupils following a crash until it has been inspected and repaired by a mechanic or until authorized to do so by a Transportation Services’ manager. 10. Do not discuss the crash with anyone on the scene except investigating law officials or a representative of Transportation Services. 11. Do not admit fault but do give clear, concise, truthful answers to all questions asked by the authorities. 12. Secure insurance information from other motorist(s), as well as names and addresses of witnesses. Be prepared to give the school bus registration, the make, year and insurance policy number, which are taped on the bus above the windshield area, to the law enforcement officer. 13. The vehicle must be brought to the Hanging Moss, Pine Hills or Lake Nona compound garage within 48 hours for a Vehicle Estimate Damage Report (TS-52). 14. Report all crashes to Dispatch and/or your area manager on the appropriate form immediately or no later than the end of your work shift regardless of how minor or how much damage has been done. 15. For any crash outside of Orange County, a picture of any crash resulting in extensive injuries and/or property damage should be requested of the investigating officer, if possible. 16. The bus operator may be required to submit to a drug/alcohol test following a crash. 17. Incidents Involving Animals -- A bus operator should never swerve or make a hard panic stop to avoid hitting an animal. The safety and well being of passengers and fellow motorists must come first. Should an emergency stop or swerve be made for such a reason, an on-bus injury or accident may occur and human suffering could result. If, while transporting students, a bus operator injures or kills an animal, he/she must not stop. Report the incident to the Transportation Services’ office at the first opportunity. If, while driving the bus without students present, the bus operator injures or kills an animal, he/she may stop, if the run schedule permits and a safe location are available. Contact Transportation Services’ Dispatch at 407-317-3807 for police, fire or ambulance emergencies!! 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 46 Transportation Services Operating Procedure No. 84 July 1, 1991 (Revised July 1996 July 1998 March 2001 July 2002 June 2005 May 2006 July 2007 July 2010 August 2011 June 2012) Vehicle Fueling PURPOSE: To establish guidelines to be used during fueling of vehicles. PROCEDURES: Vehicle operators are required to refuel their assigned vehicle. Our fuel island traffic flows are designed to accommodate vehicles with the fuel inlet on the passenger side of the vehicle. However, most of the white fleet and some of the newer buses have the fuel inlet on the driver’s side of the vehicle. Operators of these vehicles will need to enter the fuel islands from the exit side. When operating one of these vehicles, you must wait until the fuel island is clear to permit you to enter safely. In order to complete this requirement, the following procedures should be followed: 1. All passengers will disembark and remain at a safe distance in designated waiting area. 2. Shut down vehicle and all other equipment (AM/FM radios, fans, lights, cell phones, etc.) These devices could spark, resulting in fire or explosion. 3. Use gloves, if desired. 4. Remove vehicle fuel tank cap, when applicable. 5. Place nozzle in vehicle fuel tank. NOTE: Fuel pump will activate when the nozzle is inserted into the vehicle fuel tank on vehicles equipped with V.I.T. Vehicles without V.I.T. require the operator to use the vehicle fuel key to activate fuel pump, or request assistance from a Fleet Services employee. Vehicle fuel keys must remain with vehicle at all times in the dash compartment. 6. Move pump release handle to the ―ON‖ position. 7. Squeeze nozzle trigger to begin fueling. 8. Fuel pump will automatically shut off when fuel tank is full. Check fuel gauge to ensure a full tank (some pumps may shut off before tank is full). DO NOT OVERFILL FUEL TANKS. NOTE: Place floor dry products on any fuel spills. Contact garage manager immediately for major spills (over ½ gallon). DO NOT MOVE the vehicle until instructed to do so. 9. Move pump release handle to the ―OFF‖ position. 10. Return fuel pump nozzle to storage position. 11. Replace vehicle fuel tank cap properly and tighten to prevent fuel spills. 12. Smoking within 50 feet of a fueling facility or mobile tank vehicles is prohibited by state law. 13. Bus operators are required to have at least one-half tank of fuel at all times. Upon year-end turn in and inspection, the tank must be full. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 47 14. For assistance, contact garage by two-way radio on Channel 6 or contact Fleet Services personnel. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 48 Transportation Services Operating Procedure No. 85 July 1, 1991 (Revised July 1996 May 1997 July 1998 June 2000 July 2002 June 2003 July 2005 May 2006 July 2007 July 2009 July 2010 August 2011 June 2012) Cellular Telephones/CB Radios/Recorders/Navigational Devices PURPOSE: To establish guidelines to be used while operating an Orange County Public Schools’ school bus. PROCEDURES: 1. No bus operator or bus monitor is permitted to use an electronic communications device such as cell phones (including direct connect/push to talk/texting), CB radio, tape recorder and/or use or wear other devices (headphones, ear piece/Bluetooth/personal laptops) when an Orange County Public Schools’ vehicle is in motion. All cell phones must be TURNED OFF while on the bus. This also applies to whenever a bus operator or bus monitor is performing any safety sensitive duties which include but are not limited to, operating the school bus, supervising students, performing pre-trip and post-trip inspections, etc. 2. If an emergency exists and a cellular telephone is needed to call 911, the bus operator must pull the bus over to a safe location and stop prior to making the call. 3. This does not preclude the use of the authorized two-way mobile radio units that are installed in Orange County Public Schools’ buses that are used to better facilitate transporting students to and from school. 4. The use of navigational devices is not permitted while the bus is in motion but can be used before, after or in-between runs. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 49 Transportation Services Operating Procedure No. 86 July 1,1991 (Revised July 1996 February 1999 June 2000 May 2006 July 2009 July 2010 August 2011) Assigned Seating PURPOSE: To establish procedures for assigned seating of all middle school and elementary school bus students. PROCEDURES: 1. All middle and elementary school students should be given an assigned bus seat unless otherwise directed by school or area manager. 2. Such assignments may be changed by the operator, area manager or school official at any time throughout the school year. 3. The bus operator is responsible for the implementation of the Seating Chart and must update when necessary. A current copy must be kept on the bus at all times. 4. Copies of the seating charts must be submitted to the appropriate area manager and school official, as required. 5. Seats must be assigned from front to back. The last seat on either side should remain empty, if student count permits. 6. SEATS WILL BE ASSIGNED ON A NON-DISCRIMINATORY BASIS (without regard to race, creed, sex, etc.). 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 50 Transportation Services Operating Procedure No. 88 July 1, 1996 (Revised July 1996 June 2000 July 2005 May 2006 July 2009 July 2010 August 2011) Incidents PURPOSE: To protect the safety and well being of all parties and properties involved in an incident. PROCEDURES: Any situation involving a district-owned/leased vehicle with any other vehicle and/or physical property resulting in damage of less than $500, whether or not students are on board (without citation). Any student/passenger injury occurring on the bus not accident related. Any students fighting and/or misbehaving on the bus that requires corrective action stronger than verbal counseling. Any vandalism occurring while the bus is parked or enroute. As careful as you might be, incidents sometimes occur. When this happens, please adhere to the following procedures: 1. Any incident that takes place on or to your county vehicle must be reported on a Vehicle Crash/Incident Form (TS-62A). 2. Any incident that occurs regarding a student(s) on your bus must be reported on a TS-62A. 3. All incidents must be reported to Dispatch unless otherwise directed. In all cases, your assigned area manager must be notified or, if he/she is not available, another area manager should be contacted. 4. Make sure that all pertinent information is completely filled out on the TS-62A. 5. Incidents that involve student behavior or injury should also be reported to the appropriate school authority. 6. If two or more county vehicles are involved in an incident, each operator is responsible for completing a TS-62A. 7. All incidents involving vehicle contact, with any type of property, must be reported immediately or no later than the end of your work shift to your area manager, his/her designee or Dispatch. Damage of any kind will require a Vehicle Estimate Damage Report (SA136) within 48 hours after the incident. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 51 Transportation Services Operating Procedure No. 89 July 1, 1996 (Revised May 1997 July 1998 June 2000 July 2001 July 2002 July 2004 July 2005 May 2006 June 2008 July 2010 August 2011 June 2012) Eric Olson Compound Parking Procedures PURPOSE: To set forth procedures to be used by bus operators in the parking and traffic patterns at Eric Olson compound. PROCEDURE: 1. The maximum speed limit throughout the compound is 10 miles per hour and is not to be exceeded. 2. All vehicles must enter through the west gate and exit through the east gate. 3. Buses are not allowed in the private vehicle parking area, except at the east end where the overflow buses are assigned. 4. Private vehicles are not to enter or park in the bus parking areas. 5. Bus monitors must report to their assigned bus. 6. Do not sweep debris from your bus onto the ground/pavement. Collect the dirt/trash and place it in your trash receptacle. 7. All buses must enter into traffic on John Young Parkway by using a right hand turn or at an intersection with a traffic control device. 8. To proceed to the Trans South complex from the Eric Olson compound, you must make a right hand turn on John Young Parkway and a left turn at the Oak Ridge Road intersection then left at Magic Way (see map attached to Operating Procedure #84). 9. To proceed south on John Young Parkway, exit the Eric Olson compound and turn right on Chancellor Drive, left at the stop sign and continue on Chancellor Drive to Sand Lake Road, after a right at Sand Lake Road use the next intersection to proceed South on John Young Parkway (see map attached to Operating Procedure #84). NOTE: IDLING BUSES IS PROHIBITED. 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 52 ERIC OLSON PARKING COMPOUND WOODS ROW 5 ROW 4 ROW 3 JOHN YOUNG PARKWAY OPEN GRASSY LOT CHANCELLOR DRIVE ROW 2 ROW 1 POV PARKING ROWS 6 & 7 BUS PARKING NO VEHICLES ALLOWED – WALKING AREA Mechanic Lounge Quiet Lounge Restrooms Employee Lounge Training Room Managers’ Office Shed Main Office EXIT (east) Managers’ Office PICNIC AREA ENTER (west) BEAR BRYANT DRIVE 131PRO 7/31/2012 9:37 AM PROCEDURES PAGE 53 TRANS SOUTH FUELING COMPOUND CHANCELLOR DRIVE ERIC OLSON COMPOUND BEAR BRYANT MID-FLORIDA TECH OAK RIDGE ROAD RIGHT HAND TURN ONLY JOHN YOUNG PARKWAY MAHOUT 600 UNLEADED DIESEL DIESEL MAGIC WAY 100 BLDG OFFICE 400 MAGIC WAY 700 DIESEL GASOLINE 500 131PRO – 7/25/2012 1:35 PM Buses must stay to the left side of the drive while waiting to fuel. DO NOT block vehicles from entering the unleaded islands. PROCEDURES PAGE 54 Transportation Services Operating Procedure No. 90 July 1, 1996 (Revised May 1997 July 1998 March 1999 June 2000 June 2001 July 2002 May 2004 July 2005 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011 June 2012) Hanging Moss Compound Parking Procedures PURPOSE: To set forth procedures to be used by bus operators in the parking and traffic patterns at the Hanging Moss compound. PROCEDURE: 1. The maximum speed limit throughout the compound is 10 miles per hour and is not to be exceeded. 2. Please note the traffic patterns identified by the arrows on the compound map. Traffic not going to Fleet Services or the fuel island must enter the compound via the west gate and exit via the east gate. If gate is closed, use eastern most row as two-way traffic with extreme caution to exit through west gate. This allows for a minimum of congestion in the center area of the Hanging Moss compound, as well as providing easy access to Fleet Services and the fuel island areas. 3. Bus operators not assigned to the Hanging Moss compound, but visiting their area manager or working at the compound, may park on the paved roadway along the fence to the north of fuel island/bus wash. 4. BUS OPERATORS ASSIGNED TO THE HANGING MOSS COMPOUND MUST PARK THEIR PERSONAL VEHICLES IN THE POV parking rows. 5. Radio Relief drivers are to park in the monitor parking area. 6. BUS MONITORS MUST PARK IN THE BUS MONITOR PARKING AREA ONLY or in the POV parking rows, not in the row next to the office building, which is reserved for office staff. 7. Bus monitors must report to their assigned bus slot and MAY NOT be dropped off at restrooms, lounges or parking areas. 8. No vehicles are to be parked on the concrete islands outside the fence on the south side of the compound, or in front of the time clock and restroom portable. 9. Please follow the directional arrows when driving ANY vehicle through the parking lot to avoid accidents. 10. No one should back into a parking slot with either a privately-owned/leased vehicle or bus. NOTE: IDLING BUSES IS PROHIBITED. Make sure all windows on bus are closed. Bus keys are not to be left on any bus. Do not sweep debris from your bus onto the ground/pavement. Collect the dirt/trash and place it in your trash receptacle. Place all trash from your bus in the proper receptacles. There are dumpsters located throughout the compound. Anyone caught placing trash in unauthorized areas is subject to discipline. Do not bring trash into offices or restrooms. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 55 When using a spare, leave the TS-30/TS-19 (Pre-route form/Monthly Mileage Report) on your bus. All spare buses should have their own TS-30. If not, see dispatch in the Fleet Services’ office. Never use the TS-30 from your regularly assigned bus for a spare. Park your assigned spare in your regularly assigned slot. Check inspection date. YOU are responsible for inspections on the spare. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 56 FUEL ISLAND GARAGE UPHOLSTE RY SHOP BUS WASH IT ENTRANCE QUIET LOUNGE NO PARKING HANGING MOSS ROAD MANAGERS’ OFFICES. EMPLOYEE SERVICES ROOM MMOITOR PARKING ENTRANCE RESTROOM NO PARKING CONFEREN CE ROOM MONITOR PARKING NOISY LOUNGE TIME CLOCK RETENTION POND ADMINISTRATION BLDG. OFFICE/GARAGE PARKING ONLY DISTRICT PARKING VISITING BUS PARKING AREA SPARE PARKING BUS EXIT PAGE 57 PROCEDURES 131PRO – 7/25/2012 1:35 PM Radio Shop Training OFFICE PARKING ONLY HANGING MOSS PARKING COMPOUND FLEET PARKING NO PARKING SPARE/VISITOR PARKING Transportation Services Operating Procedure No. 91 July 1, 1996 (Revised May 1997 March 1999 June 2000 June 2001 February 2002 July 2002 June 2003 June 2005 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011) June 2012 Pine Hills Compound Parking Procedures PURPOSE: To provide the safest and most effective procedures to be used by bus operators and bus monitors at the Pine Hills compound. PROCEDURE: 1. The maximum speed limit throughout the compound is 10 miles per hour and is not to be exceeded. 2. Do not park in front of posted NO PARKING ZONES. No parking or waiting is allowed along curbs in front of or behind the office or at the south lounges. All vehicles must be parked in a designated parking slot. 3. Park your privately-owned vehicle (POV) in authorized parking lots only. POVs are not permitted in the bus parking lot. DO NOT drive POVs to buses to unload or load personal items. 4. The parking lot in front of the office building is for office personnel and employees with parking hangers only. 5. The parking lot in back of the office is for employees visiting the office before and after their runs. The first row is limited to five-minute parking only. No long term parking is permitted in the back parking lot except for those vehicles with assigned parking hangers. All other employees must park their POVs in the parking lot at the south end of the compound by Gate 4 while on their runs. 6. No parking or waiting is allowed on the north side of Fleet Services. Use the visitor parking in Row 21 & 22. 7. If using a spare bus, park the spare in your designated bus slot until your bus is repaired. 8. Bus operators who are not assigned to Pine Hills, but are there for business, must park their buses in the 30-minute parking in Row 21 & 22. 9. No buses are permitted in the POVs parking areas. 10. Buses must enter the compound through Gates 3 or 4 and exit through Gates 2 and 4. Gate 1 is for POVs only. 11. You may enter at Gate 3 only if you are getting fuel or need service. You must enter via Gate 4 if you are going directly to your parking space. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 58 Operating Procedure No. 91 Continued 12. When buses are exiting the compound, it is preferred that those buses needing to turn left use Gate 2 to exit and those buses needing to turn right should exit by Gate 4. Gate 2 is a single file driveway. Vehicles should not be side-by-side when using Gate 2. 13. The Pine Hills office building will be locked at 4:30 p.m. If you need assistance, Fleet Services is open until 9:30 p.m. 14. Do not drive through the fueling areas. Enter the fuel islands only if you need fuel. 15. Do not drive between vehicles in other rows. Exit at end of row only. Follow all traffic patterns as indicated by the arrows on the pavement. 16. Employees who are picked up and/or dropped off at work must meet at the lounge areas only. No POVs are permitted in the bus parking lot. 17. POV traffic traveling between the office and the south drivers’/operators’ lounges must use the driveway at the southwest corner of the office parking lot to enter and exit. The driveway at the northwest corner of the office parking lot will be permanently closed to through traffic. 18. All POV traffic must stay on main access road to travel between the office and south parking lot. No POVs are permitted in the bus parking lot. NOTE: IDLING BUSES IS PROHIBITED. Make sure all windows on bus are closed. Bus keys are not to be left on any bus. Do not sweep debris from your bus onto the ground/pavement. Collect the dirt/trash and place it in your trash receptacle. Place all trash from your bus in the proper receptacles. There are dumpsters located throughout the compound. Anyone caught placing trash in unauthorized areas is subject to discipline. Do not bring trash into offices or restrooms. When using a spare, leave the TS-30/TS-19 (Pre-Route form/Monthly Mileage Report) on your bus. All spare buses should have their own TS-30. If not, see dispatch in the Fleet Services’ office. Never use the TS-30 from your regularly assigned bus for a spare. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 59 PINE HILLS PARKING COMPOUND RO W1 RO W2 RO W3 RO W4 RO W5 RO W6 RO W7 RO W8 RO W9 RO W 10 RO W 11 RO W 12 RO W 13 RO W 14 RO W 15 RO W 16 RO W 17 RO W 18 RO W 18 RO W 19 RO W 20 RO W 21 RO W 22 VISITOR VISITOR SPARE SPARE SPARE SPARE SPARE Mirror Check Point X X X X X BUS FUEL AREA TRAINING AREA DRIVER’S LOUNGE BUS WASH STOP RO W 23 R NO Left Turn NO Through Traffic GATE Mirror Check Point DRIVE THRU / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ ASSIGNED PARKING PORTABLE SPARES ONLY North side Fleet Services Parking Only Quick Service SOUTH LOT POV PARKING BALL FIELDS PINE HILLS FLEET SERVICES / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ ASSIGNED PARKING / \ / \ / \ / \ / \ / \ / \ / \ POV 5-MIN. PARKING FOR VISITING OFFICE Rest Room Lounge NORTH LEARNING COMMUNITY OFFICE Mail Room PINE HILLS OFFICE Offices TIRE SHOP / / / / / / / / / / ROW 22 / / / / / / / / / / \ FLEET SERVICES PARKING ONLY / \ ENTRANCE & EXIT GATE 4 131PRO – 7/25/2012 1:35 PM ENTRANCE ONLY GATE 3 PROCEDURES / \ / \ / \ \ / \ \ / \ \ / \ \ / \ \ / \ \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ \ \ \ \ \ \ PAGE 60 EXIT ONLY GATE 2 / \ / \ / \ / \ / \ / \ / \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ / \ / \ / \ \ \ / \ OFFICE PERSONNEL & ASSIGNED PARKING ONLY Flag Pole / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / \ / / / / / / / / / / / / / / / / / / / CARS ONLY GATE 1 Transportation Services Operating Procedure No. 92 July 1, 1998 (Revised June 2000 June 2003 April 2004 May 2006 July 2007 June 2008 July 2009 July 2010 August 2011) Apopka Compound Parking Procedures PURPOSE: To provide the safest and most effective procedures to be used by bus operators and bus monitors at the Apopka compound. PROCEDURE: 1. The maximum speed limit throughout the compound is 10 miles per hour and is not to be exceeded. 2. Park your bus in designated area on the south side of the parking compound. DO NOT park assigned buses in the spare bus parking area located beside the lounge. 3. When your bus is parked: Make sure all bus windows are closed. Check entire bus for stowaways (on and under seats) and display safety banner in correct location. Remove bus keys. Do not sweep debris from your bus onto ground/pavement. Collect the dirt/trash and place it in your trash receptacle and empty into the dumpster located at the south entrance/exit gate. 4. Spare Bus Usage: Park spare buses only in the designated parking area. When using a spare bus, leave the TS-30 (pre-route form) from your bus on your bus. All spare buses should have their own TS-30. If not, they are located in the lounge. Sweep, empty trash and fuel after usage. Check the inspection date. You are responsible for the inspection. 5. The gate closest to Apopka Middle School is CLOSED PERMANENTLY. The only entrance/exit is on the east end of the compound. 6. An emergency phone is located outside the lounge in the box at the corner of the building. You must first dial ―9‖ to get an outside line. If using the phone for any other purpose, please limit your conversations to three (3) minutes as a courtesy to others. NOTE: IDLING BUSES IS PROHIBITED. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 61 APOPKA PARKING COMPOUND BUS PARKING (back in) BUS PARKING(BACK IN) BUS PARKING (back in) BUS PARKING (back in) SEPTIC SYSTEM LOUNGE LOUNGE SPARE BUSES (BACK IN) POV PARKING DUMPSTER BUS PARKING (BACK-IN) BUS PARKING (BACK-IN) POV PARKING ENTRANCE ONLY EXIT ONLY VOTAW ROAD 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 62 Transportation Services Operating Procedure No. 93 July 1, 1998 (Revised June 1999 June 2000 June 2001 July 2002 May 2006 June 2008 July 2009 July 2010 August 2011) East River Compound Parking Procedures PURPOSE: To provide the safest and most effective procedures to be used by bus operators and bus monitors at the East River Compound. PROCEDURES: 1. The maximum speed limit throughout the compound is 10 miles per hour. 2. Follow the traffic patterns identified by arrows on the pavement. Do not drive between vehicles in other rows; exit at the end of the row only. 3. All buses must be parked in their assigned parking slot. 4. When the bus is parked: Make sure all windows are closed. Check entire bus for stowaways and/or lost articles. Remove bus keys. Do not sweep debris from the bus onto pavement. Collect the dirt/trash and place it in the trash receptacle and empty it in the dumpster located near the restroom portable. 5. Spare Bus Usage Park spare buses in their designated parking spaces only. Sweep, empty trash and fuel after usage. Check the inspection date. You are responsible for the inspection. 6. Privately-owned vehicle (POV) Parking The open parking spaces in the first and last rows and the spaces with light poles are available to any operator or monitor on a first come, first served basis. You can park your POV in any one of these spaces. If an open space is not available, you may park your vehicle in your assigned bus space. If you are staying on the compound during the mid-day, park the bus in its assigned slot and your POV in an open parking space. If there are no parking spaces available, you may park along the curb. NOTE: IDLING BUSES IS PROHIBITED. As you approach and stop at the traffic light at Colonial Drive, you must not block the intersection of Columbia School Road and Old Cheney Highway. (This is the intersection in front of McDonald’s.) This applies to ALL drivers exiting the compound but it is extremely important during the dismissal of East River High School. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 63 Operating Procedure No. 93 Continued Officials from the fire station on Story Partin Road are concerned that when they have an emergency response, the fire trucks and paramedics could be delayed if school buses are blocking the intersection. Needless to say, we do not want to interfere in such an emergency. Therefore, we must insure that no buses are stopped in the intersection of Old Cheney Highway & Columbia School Road while waiting for the traffic light. As you travel north on Columbia School Road to approach Colonial Drive: Make sure your bus can clear the intersection at Old Cheney Highway before you proceed. If your bus will not clear the intersection, stop before entering the intersection. As you approach Old Cheney Highway, look to the right to make sure there are no emergency vehicles. If any emergency vehicles are approaching, make sure you clear the intersection. . 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 64 EAST RIVER PARKING COMPOUND COLUMBIA SCHOOL ROAD TO SR 50 TO COLUMBIA SCHOOL ROAD PROCEDURES LOUNGE 131PRO – 7/25/2012 1:35 PM LOUNGE RESTROOM EAST RIVER BUS LOOP PAGE 65 Transportation Services Operating Procedure No. 96 July 1, 2002 (Revised April 2004 July 2005 May 2006 June 2008 October 2008 July 2009 July 2010 August 2011 June 2012) Lake Nona Compound Parking Procedures PURPOSE: To provide the safest and most effective procedures to be used by bus operators and bus monitors at the Lake Nona compound. PROCEDURE: 1. The maximum speed limit throughout the compound is ten (10) miles per hour and is not to be exceeded. 2. Bus operators assigned to the Lake Nona compound must park their privately-owned vehicles (POV) in their designated bus slot. Bus monitors are to park their POVs in the bus monitor parking area only. Bus monitors must have their parking permit displayed while parked on the compound. 3. Make sure all windows on the bus are closed. 4. Bus keys are not to be left on the bus. 5. Do not sweep debris from your bus without first collecting the bulk of dirt and trash and placing it in your trash receptacle. 6. Place all trash from your bus in the proper receptacles. There is a dumpster located in the bus parking area. Anyone caught placing trash in unauthorized areas is subject to discipline. 7. When using a spare, leave the TS-30 (pre-route form) on your bus. All spare buses should have their own TS-30. If not, see personnel in the Fleet Services’ dispatch office. Never use the TS-30 from your regularly assigned bus for the spare. 8. Bus slots on the south side of Fleet Services are for garage spares only. 9. When returning a spare, park where instructed to by Fleet Services’ personnel. 10. If the spare bus being returned has less than ¾ tank of fuel, it MUST be refueled prior to turning in the bus. 11. If using a spare bus, you are to park it in your regularly assigned parking slot. 12. No vehicles will be parked on the grass at the east end of Fleet Services. 13. No vehicles will be parked on the grass in front of the compound, adjacent to McCoy Road. 14. Bus operators who are not assigned to Lake Nona compound and are there on business, must park their buses in the area outside the guard shack. This will be pull-in/back-out parking and is very limited. Bus operators are to exercise extreme caution when in this area. NOTE: IDLING BUSES IS PROHIBITED. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 66 LAKE NONA PARKING COMPOUND Transportation Services Operating Procedure No. 100 May 1997 (Revised July 1998 June 2001 May 2004 May 2006 July 2007 July 2008 July 2009 July 2010 August 2011) Bus Operator Annual Physical and Dexterity Renewal PURPOSE: To establish procedures for school bus operators to complete annual physical and dexterity testing reference Florida Statute 6A-3.014; 6A-3.0141; 6A-3.015; 6A3.017. PROCEDURE: 1. Physicals and Dexterity renewals will be scheduled 12 months from the issue dates on the Medical Examiner Certificate. Some expiration dates may be 13 months from the issue date. However, we will continue to schedule renewals at 12 months to eliminate chances of an employee being out of compliance with DOE requirements. (If you are issued a three, six or ninemonth certificate, your physical due date will be the expiration date listed on the medical card. You will receive notification of the physical renewal at least two weeks prior to this due date.) 152-137 POV Parking 2. Managers will provide bus operators with notice prior to the physical and dexterity due dates. The physical and dexterity do not expire on the same122-108 date.POVYou must complete each one Parking before their respective expiration date. 3. Bus operators will receive notification of the physical renewal with appointment date and time. 91-78 POVan Parking It is your responsibility to meet this appointment as assigned; however, if you cannot make the scheduled appointment, it will be your responsibility to reschedule prior to the due date. 4. Bus operators will receive notification of the dexterity renewal. It is your responsibility to contact the Training Department at 407-521-2339, extension 7255, to schedule an appointment at one of the compounds performing the tests. Dexterity testing is provided at Lake Nona, Eric Olson and Pine Hills compounds only. You must have an appointment. 5. Completed medical cards will be distributed to managers. Bus operators are required to carry this card with them at all times while on duty. 6. Bus operators are not paid for getting their physical and dexterity test. If you have a midday, it is your responsibility to contact your area manager. For those bus operators who have a regularly scheduled mid-day on their TS-25, they may use sick or sick/personnel leave to cover their mid-day time when completing their annual physical and dexterity renewals. 7. Bus operators are not permitted to drive their school buses to physical appointments. 8. Contact the Board-approved vendor for a physical appointment. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 67 Transportation Services Operating Procedure No. 103 July 1, 1999 (Revised June 2001 July 2002 December 2002 June 2003 April 2004 July 2005 May 2006 July 2007 June 2008 October 2008 July 2009 July 2010 August 2011 Post-Route Safety Check To outline procedures for displaying the “Safety Check Banner” and for operating the Leave No Student Behind Post-route Inspection System on 2006 and newer, type D school buses to ensure students are not left on board a parked bus that is unattended by the bus operator or bus monitor. PURPOSE: PROCEDURE: 1. Prior to leaving the bus unattended, the bus operator and bus monitor will perform the following activities: The bus operator and bus monitor will check the interior of the bus by walking to the rear of the bus, checking the interior for student(s) or personal items that may still be on the bus. Display the Safety Check Banner (SCB), as described. Proceed back to the front of the bus, rechecking the inside area. 2. Banner Display -- The SCB will be displayed on OCPS buses in the following manner. Outside the top rear emergency exit door on all buses except 78 and 84-passenger buses. 78 and 84-passenger buses will display the SCB in the left rear window (operator’s side). The SCB will not be tied to the emergency handle and NO SCB is to be displayed inside or outside the emergency door while the bus is moving. You are to secure the SCB in the operator’s area or glove compartment prior to moving the bus. Unattended buses will be monitored for compliance to this policy. 3. Student(s) found on board the bus. If a student(s) is found on the bus, ensure the safety of the student. (If a student needs 911 assistance, notify 911 by the fastest means available.) Notify Dispatch office and follow their directions. Immediately afterward, notify your assigned manager of the situation. If the bus is to remain parked, complete the SCB procedures in Procedure 2, above. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 68 Operating Procedure No. 103 Continued LEAVE NO STUDENT BEHIND POST-ROUTE INSPECTION SYSTEM The 2006 and newer ―conventional‖ buses (including side-lifts and the newer type D rear engine buses) are equipped with a feature to remind the operator to perform a post-route inspection of the passenger compartment every time the bus is shut down. Also, the 2005 side-lift buses are equipped with this feature. Buses that are equipped with this feature are exempt from posting a banner in the rear window/door. POST-ROUTE MONITOR SYSTEM (Feature Code 0047MZP) 1. The system will become armed by either of two (2) methods: a. Extending the stop arm. b. Bus operated in excess of ten (10) minutes with the entrance door closed. 2. When the bus is stopped and the key turned off, the interior lights turn on indicating the system has been armed and the start of a 60-second time out. The operator must go to the back of the bus and lift the rear door handle or press the reset button to disarm the system. The interior lights flash twice, indicating the system has been disarmed. The interior lights will remain on the 60 seconds after the system has been disarmed. 3. If the operator attempts to exit the bus before the system has been disarmed, the horn will sound and headlights will flash immediately. The door must be closed and the key turned to the accessory position and back to off to reset the alarm. The operator must still go to the back of the bus and lift the rear door handle or press the reset button to disarm the system. 4. Lifting the rear door handle or pressing the reset button is the ONLY means of disarming the system. 5. operator Courtesy Feature – Opening the entrance doors at any time that the key is off will cause the interior lights to come on and remain on for two (2) minutes as long as the entrance doors remain open. NOTE: These procedures are also attached at the front of the bulkhead of the bus. (See next page.) NOTE: THE SAFETY OF THE STUDENTS WE TRANSPORT IS OF THE UTMOST IMPORTANCE. THE BUS OPERATORS AND BUS MONITORS ARE ACCOUNTABLE FOR THE SAFETY OF THE BUS AND THE STUDENTS THEY TRANSPORT. A VIOLATION OF THIS PROCEDURE MAY RESULT IN TERMINATION OF EMPLOYMENT. WE ARE COMMITTED TO A “ZERO TOLERANCE” POLICY. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 69 Operating Procedure No. 103 Continued A similar placard, as show below, will be displayed on all 2005 and newer buses Follow the instructions on the placard on your bus. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 70 Transportation Services Operating Procedure No. 104 March 1, 2001 (Revised July 19, 2004 July 2005 June 2006 July 2007 June 2008 July 2009 July 2010 August 2010 September 2010) August 2011 Annual Route Bids PURPOSE: To develop guidelines that establishes the procedure for assigning routes and equipment to bus operators and bus monitors. PROCEDURE: 1. All bus operator and bus monitor routes shall be posted and filled by seniority, by compound, prior to the pre-school meetings with area managers. This process will be conducted on separate days, based on seniority appointment time and monitored by no more than four union representatives. The union and management will meet prior to bidding to discuss the bid process. All bidding shall be performed during non-work hours and employees shall not be paid for time spent conducting bids. Bus operators/bus monitors not present (or who do not participate in the bid process) shall be administratively placed on a route from a list of routes not assigned during the bid process. 2. A probationary bus operator or probationary bus monitor may bid on their first route from a list of posted routes approved by management. The bus operator or bus monitor cannot bid again on any route while on probation. Probationary bus operators or bus monitors may also be administratively placed on a vacant route for the duration of their probation period. 3. All route postings shall include the designated bus compound, assigned manager, bus number, the schools served, location of stops, route numbers and the starting and ending times of the route. All routes, however, are subject to change by the routing department, based on program changes, as well as the addition or deletion of stops that have a financial or safety impact to the District. For routes posted that required a bus monitor, the posting shall include the name of the bus operator who was awarded the bid. 4. If a route becomes available, it will be posted and awarded but will not take effect until the successful bidder has completed the seating chart, registration forms and student safety referrals for his or her current route. Bus operators and/or bus monitors who are awarded bids during the period of FEFP shall remain on their routes until the close of the FEFP count period. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 71 Operating Procedure No. 104 Continued 5. During the school year, all vacant routes shall be posted and bid upon on a monthly basis with the vacancy posted no later than the first Monday, following the vacancy. The route shall remain posted for at least five (5) workdays. 6. A list of bid dates shall be posted prior to the beginning of the school year. Routes shall be awarded to the bus operator or bus monitor with the most seniority. The successful bidder shall be notified of his or her selection within three (3) workdays after the monthly bid process closes. The successful bidder must remain on the awarded bid for a minimum of 90 calendar days before being eligible to bid again on vacancies and new routes. 7. If a route becomes available during the last six (6) weeks of school, it will be filled by a permanent substitute for the remainder of the school year. The route shall then be posted in accordance with item 1 of this procedure, for the beginning of the next school year. 8. All buses will be assigned to the routes by Fleet Services personnel in order to equalize mileage and age of the existing fleet. Bus numbers will be placed on routes prior to the bidding process. 9. If routes are consolidated by the routing department due to reduction in service needs, the bus operator with the most seniority will be given the consolidated route. The other bus operator will be required to bid on the next available cycle. If that cycle falls within the 90 calendar day window, the rule will be waived in order that the bus operator can bid on a new route. 10. Bus operators and/or bus monitors who are on an extended leave of absence shall not be permitted to bid on a route until they return to work with no restrictions that would keep them from performing all the essential functions of their job responsibilities. 11. Bus operators and/or bus monitors who have been placed on a CIP (Classified Improvement Plan) for attendance issues will not be allowed to bid until they have fulfilled the requirements of the plan. 12. Bus monitors shall be placed based on IEP requirements for the students and are therefore subject to have their routes changed based on student placement. 13. In the case of a seniority ―tie‖, a deck of cards will be used to determine the winner. In the event of more than two (2) individuals with the same date, all will draw a card and the winner shall be determined by the highest card. Aces and jokers shall be removed from the deck. Upon award of the bid, the bus operator/bus monitor is to familiarize themselves with the run. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 72 Transportation Services Operating Procedure No. 105 June 2003 (Revised November 2003 April 2004 May 2006 July 2009 July 2010 August 2011) Field of Vision, Mirror Adjustment Procedures PURPOSE: To ensure the proper mirror adjustment in accordance with FMVSS-111. PROCEDURE: 1. Each time a bus leaves the compound, the bus operator should check his/her mirrors to make sure that they are adjusted properly. 2. The use of the mirrors and their proper adjustment is one of the most important parts of operating a school bus safely. Much can be said about the proper use of the mirrors, but the main thing is to use them. This means checking your mirrors constantly. 3. Outside Left and Right Side Flat Mirrors – These mirrors are mounted at the left and right front corners of the bus at the side or in front of the windshield. They are used to monitor traffic, to check clearances and students on the sides and to the rear of the bus. There is a blind spot immediately below and in front of each mirror and directly in back of the rear bumper. The blind spot behind the bus could extend up to 400 feet, depending on the width of the bus. Ensure that the mirrors are properly adjusted so you can see: 200 feet or 4 bus lengths behind the bus; Along the sides of the bus; and The rear tires touching the ground. 4. Outside Left and Right Side Convex Mirrors – The convex mirrors are located below the outside flat mirrors. They are used to monitor the left and right sides at a wide angle. They provide a view of traffic, clearances and students at the side of the bus. These mirrors present a view of people and objects that does not accurately reflect their size and distance from the bus. Ensure that the mirrors are properly adjusted so you can see: The entire side of the bus up to the mirror mounts; Front of the rear tires touching the ground; and At least one traffic lane on either side of the bus. 5. Outside Left and Right Side Cross View Mirrors – These mirrors are mounted on both left and right front corners of the bus. They are used to see the ―danger zone‖ area directly in front of the bus that is not visible by direct vision, and to view the ―danger zone‖ areas to the left side and right side of the bus, including the service door and front wheel areas. The mirror presents a view of people and objects that does not accurately reflect their size and distance from the bus. The operator must ensure that these mirrors are properly adjusted. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 73 Operating Procedure No. 105 Continued Ensure that the mirrors are properly adjusted so you can see: The entire area in front of the bus from the bumper at ground level to a point where direct vision is possible. Direct vision and mirror view vision should overlap. The mirror view (indirect) view area may extend as much as 18-20 feet forward from the front bumper. The right and left front tires touching the ground. The area from the right front of the bus to the service door area. These mirrors, along with the convex and flat mirrors, should be viewed in a logical sequence to ensure that a child or object is not in any of the danger zones. 6. Overhead Inside Rearview Mirror – This mirror is mounted directly above the windshield in the operator’s compartment area of the bus. This mirror is used to monitor passenger activity inside the bus. It may provide limited visibility directly in back of the bus if the bus is equipped with a glass-bottomed rear emergency door. There is a blind spot area directly behind the operator’s seat as well as a large blind spot that begins at the rear bumper and could extend up to 400 feet or more behind the bus. You must use the exterior side mirrors to monitor traffic that approaches and enters this area behind and beside the bus. Ensure that the interior mirror is properly adjusted so you can see: The top of the rear window in the top of the mirror; and All the students, including the heads of the students right behind you. 7. Whenever necessary, enlist the help of others to help correct any mirror adjustments needed. NOTE: SEE OPERATIONS, PAGES 2 & 3, FIELD OF VISION, FOR DIAGRAMS. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 74 Transportation Services Operating Procedure No. 106 July 2009 (Revised July 2010 August 2011) Undeliverable Special Needs Students PURPOSE: To provide procedures to ensure safety of special needs students. DEFINITION: An undeliverable student is any student that cannot be delivered in accordance with the student’s IEP instructions. EXAMPLE: A student’s IEP requires that a parent, guardian or other authorized individual be present at the time the student is delivered to the assigned bus stop. A parent, guardian or other authorized individual is not present to meet the student and no written authorization has been provided to transportation allowing the student to be dropped off alone. PROCEDURE: If the student is undeliverable, the area manager or Dispatch (dispatch) will instruct the bus operator to keep the student/s on the bus and proceed with the scheduled run. Transportation’s Communication Center (dispatch) will immediately notify the student’s assigned school of the existing problem. Every attempt will be made to contact the parents, guardians, or emergency contact person/s to receive the student/s, using the telephone numbers provided on the transportation request or emergency student data card. Upon completion of the scheduled run, the bus operator will return the student/s to the assigned school or assigned bus stop to wait for parent/guardian pickup or follow alternate instructions from the Communication Center (dispatch). In the event that the student’s transportation is suspended, it will be the parent/guardian’s responsibility to transport the student/s to and from school during the suspension days. Consequences First Time: The first time the student cannot be delivered, the parent/guardian will be given a copy of this document (Operating Procedure No. 106) by the school or Transportation area manager, advising them of the future consequences should their student become undeliverable again. Second Time: The second time the student becomes undeliverable, Transportation Services will request the parent transport the student home from school for one school day. Third Time: The third time the student becomes undeliverable, Transportation Services will request the parent transport the student home from school for three school days and the information will be turned over to the Department of Children and Family Services (DFAFS). 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 75 Transportation Services Operating Procedure No. 107 August 2011 Appropriate Inventory and Care of Special Equipment on the School Bus PURPOSE: To ensure efficient and effective use of special equipment needed on the school bus for the students with special needs. PROCEDURE: 1. Each bus should be equipped only with the number of car seats, infant seats, star seats and/or safety vests as required for the students listed on the route sheet that the bus would be transporting at one time. 2. Wheelchair buses should be equipped only with the number of sets of wheelchair securements, plus one, needed for the number of students listed on the route sheet that the bus would be transporting at one time. Routes with no wheelchair students assigned will not carry any wheelchair securements. 3. All other specialized equipment will only be transported on the school bus if the student’s need is listed on the route sheet. No additional equipment is to be transported. 4. All equipment is to be properly secured on the bus at all times, even when not in use. 5. All wheelchair securements are to be stored in a storage pouch or properly secured at the back of the bus, out of the way, when not in use. 6. When a student is removed from the route and will no longer be transported on the bus, all special equipment required for that student is to be immediately turned in to Fleet Services with the exception of safety vests, which are to be turned in to your area manager. 7. At the end of the school year or summer school, all equipment is to be turned in to Fleet Services or your Area Manger with the exception of wheelchair securements. Wheelchair securements are to remain on the bus until reassigned. 8. At the beginning of the school year or summer school, the bus operator will return any unneeded wheelchair securements on the bus to Fleet Services. 9. All spare buses will always be equipped with the appropriate number of wheelchair securements equivalent to the number of wheelchairs the bus is capable of transporting. Never remove unused wheelchair securements from a spare bus, even if your route does not require them. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 76 Transportation Services Operating Procedure No. 108 August 2011 Toll Road Usage To ensure efficient and effective use of Florida’s toll roads and toll road transponders. PURPOSE: PROCEDURE: 1. All buses have been outfitted with the E-Pass mini-stickers to reduce the opportunity of receiving a toll violation. However, bus operators must discuss the route with their managers and have written approval from the senior manager of Routing to use toll roads, with the exception of Field Trips. Toll road usage will be determined necessary by the router. 2. A Toll Road Authorization Form (SU225Form) will be completed and signed by the bus operator, their manager and the senior manager of Routing for approval. A copy is given to the bus operator and must be kept with their route sheet. This form will include the roads that will be used on a daily basis. 3. If the bus operator has a Field Trip which may require the use of toll roads, the chaperone or school official in charge must approve the use of the toll road and understand that the field trip invoice will include toll charges. The bus operator MUST list every dollar on the TS-3 in order for the school to be billed. If the route changes and E-Pass is no longer needed, the bus operator is required to contact the manager. 4. The Expressway invoice will be checked monthly for unauthorized use and a list will be forwarded to the bus operator’s manager and Bill Wen. Bus operators not authorized to use the toll roads would be subject to disciplinary action. 5. In the event you are asked by Dispatch or Area Manager to cover an open run, you MUST have their prior approval to use a toll road (if it is of benefit). You MUST list the amount(s) of the tolls and the name of the dispatcher or manager who gave approval on the TS-7. 6. DO NOT ATTEMPT TO REMOVE OR RELOCATE YOUR E-PASS STICKER! Any flexing of the mini-sticker will make the transponder inoperative. Attempting to remove or relocate the sticker will be considered vandalism and could be subject to discipline. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 77 Transportation Services Operating Procedure No. 109 August 2011 KRONOS TIME ADJUSTMENT FORM PA133 PURPOSE: To ensure the proper adjustments to time cards in accordance with Payroll procedures. PROCEDURE: 1. This form is only available from your area manager or designee. Once the employee fills out the necessary information, identifying the adjustment that needs to be made, it must be approved by a manager before processing through Payroll. 2. Types of adjustments indicated would include but not be limited to, authorized TeleTime not accepting Personnel ID number punch, removal of unauthorized time outside of work schedule (punched in too early or out too late), failure to punch in at start of work schedule or at the end of work schedule (including extra duty assignments). 3. Incorrect or false submission of PA133 times are considered falsification of time and could be considered to be fraud. Appropriate disciplinary action will be taken. 4. Failure to appropriately punch your work schedule three time in a 14-day period will be dealt with appropriate disciplinary action. Since payroll is daily, PA133s must be completed during current pay period. Failure to submit within the pay period could be considered fraud; appropriate disciplinary action will be taken. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 78 Transportation Services Operating Procedure No. 110 June 2012 VEHICLE START UP, IDLING AND SHUT DOWN PURPOSE: To ensure the proper procedures to conserve fuel and when starting, idling or shutting down a school bus. PROCEDURE: 1. Buses will always be driven at a safe speed and never in excess of the legally posted speed limit or not more than 55 miles per hour, i.e., State Statute 316.183. 2. Avoid sudden starts and stops at all times. 3. Buses are not to sit running with A/C on. Shut off engine while waiting. Do not let engine idle for extended periods of time. Start buses and turn on the A/C when students are loaded and bus is leaving the school. 4. Complete an Operator’s Defect Report (TS-1) and report to the appropriate garage when the bus engine is not running properly. 5. All diesel engines must be cooled down for two to three minutes by idling the engine. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 79 Transportation Services Operating Procedure No. 111 June 2012 SUMMER WORK ASSIGNMENTS PURPOSE: To ensure the proper procedures for assigning summer work, if any, to bus operators and bus monitors. Dates and types of assignments will be determined at the beginning of each summer according to need. PROCEDURE: HIRING FOR SUMMER POSITIONS WILL BE FROM THE SAME POSITION ONLY (bus operator to bus operator, bus monitor to bus monitor, etc.). All summer employees will be assigned the same position during the summer that they hold during the regular school year. No employee will be allowed to ―bump‖ another employee with a different job title based on seniority. No bus operator will be assigned to work as a bus monitor unless we have unforeseen circumstances. Only then, as a last resort, would a bus operator be allowed to work as a bus monitor. A. Regular/ESE Summer School Session. Bus Operators/Bus Monitors will receive the normal rate of pay with a minimum workday of 4 hours per day. A bus operator/bus monitor will be given three (3) days notice if his/her assigned summer trip is no longer required. Only currently assigned bus operators/bus monitors will be selected for summer work. A practice/dry run should be conducted at least once (AM/PM). B. Field Trips. Must be able to do any and all trips, i.e., days, nights and weekends. Field trip bus operators will only work on an as needed basis, no guaranteed number of days or hours. Only current assigned bus operators will be selected. C. Radio Relief workday will be configured as district needs required. Only currently assigned radio relief bus operators will be selected. NOTES: Preference will be given first to those who can work the entire period assigned, based on seniority and absentee records. 10-MONTH EMPLOYEES WHO WORK DURING THE SUMMER WILL NOT BE ABLE TO USE PAID LEAVE. All Managers must be informed that they can only use employees that are eligible to work during the summer, and have the appropriate basic pay assigned to the HR record. Uniforms will be worn at all times while completing summer work. ATTENTION: Any employee not selected or chooses not to work for the summer is not eligible for unemployment compensation during the summer break. 131PRO – 7/25/2012 1:35 PM PROCEDURES PAGE 80