Adobe Customer Story
Jobsite, connecting the best in talent
with the best in recruitment.
Recruitment company spends more time with customers
and less time managing paperwork with Adobe Sign.
“By integrating Adobe Sign with
Salesforce and Conga, we improved
visibility, turnaround time, and
productivity with contract generation.”
Heidi Lynch, Salesforce Systems Manager,
Jobsite
SOLUTION
RESULTS
Adobe Document Cloud
•Adobe Sign
85%
COMPLETION
Salesforce CRM
Conga Composer
FASTER TIME TO SIGN
Client contracts completed on
average in 26 minutes
IN-DEPTH REPORTS
Delivered in-depth
administrative reports that
help clarify trends and
provide insight that can be
used to drive efficiencies
ONE SOLUTION
Consolidated multiple
processes into a single CRM
environment that includes
Salesforce, Conga, and
Adobe Sign
SIMPLE EFFICIENCY
Achieved an 85% contract
completion rate
Adobe Customer Story
Jobsite
Connecting employees and employers
Established in 1995
For the past 20 years, Jobsite has worked to connect skilled professionals with the best recruiters. In addition
to hosting thousands of jobs throughout the United Kingdom, the company provides advice and support to
both candidates and employers. To get the best applicants available, recruiters work closely with the Jobsite
sales team to get the best from the service and locate the most relevant talent from their extensive audience.
Hampshire, United Kingdom
www.jobsite.co.uk
CHALLENGES
•Consolidate multiple systems with a
robust CRM system including electronic
signatures
•Improve productivity by automating
contract management
•Gain greater visibility into activity and
trends to inform improvements
“With Adobe Sign, the sales team
spends less time chasing contracts.
With real-time access to the status
of a contract, we have more control
over accuracy, deadlines, and
contract maintenance.”
Heidi Lynch, Salesforce Systems Manager,
Jobsite
To maintain its competitive advantage in the recruiting market, Jobsite decided to upgrade its existing
in-house CRM system to Salesforce for more robust capabilities. With the enterprise-level CRM capabilities
of Salesforce, Jobsite could consolidate two of its previous legacy systems, from credit checks to approval
processes, onto a single, comprehensive system.
“An important feature with e-signatures was the ability to gain more control of the client contracting process,”
says Heidi Lynch, Salesforce Systems Manager at Jobsite. “By integrating Adobe Sign with Salesforce and
Conga Composer, we improved visibility, turnaround time, and productivity with contract generation.”
Simple, comprehensive process
After potential clients show an interest in Jobsite’s services, sales staff can generate a contract and quote
with just a few clicks in Salesforce. “With Adobe Sign, the sales team spends less time chasing contracts,”
says Lynch. “With real-time access to the status of a contract, we have more control over accuracy,
deadlines, and contract maintenance.”
Contracts are generated automatically with Adobe Sign, using the information collected from the opportunity
and quote from Salesforce. The integration between Salesforce and Adobe Sign, an Adobe Document Cloud
solution, enables real-time access to all stages of the sales pipeline. Sales staff, administrators, finance team
members, and managers can easily view the contract status, such as when the contract was issued and
whether it was viewed. More importantly, in-depth reporting allows administrators and managers to view
trends, such as number of contracts per month, average signing time, and who is sending contracts and when.
“The depth of information we gain through Adobe Sign provides clear business analytics to help us make
better decisions on improving our systems and our teams,” says Lynch. “Armed with this information, we
can better manage our assets to further drive efficiencies.”
Adobe Customer Story
SOLUTION AT A GLANCE
•Adobe Document Cloud
•Adobe Sign
•Salesforce CRM
•Conga Composer
Completing contracts is now easier for both the sales team and clients. Automatic reminders in Adobe Sign
help move contracts through the process. Documents are easy to view and sign, which has helped reduce
the average turnaround time per contract to only 26 minutes.
“Through the automations in Adobe Sign, the sales team spends less time managing contracts and more
time working with client companies,” says Lynch. “This is contributing to more business and a very high
contract completion rate of 85%.”
For more information
www.adobe.com/go/dc-enterprise
Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704
USA
www.adobe.com
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