E-Car Operation Center
Siemens solutions for the E-Mobility infrastructure management
Answers for Infrastructure and Cities.
e-mobility drives
smart city
development
Smart technologies shaping the
future of cities
Globalization, demographic change as well as climate
change are megatrends that will impact the future of cities.
Following this urbanization process, cities need to improve
quality of life and assure economic competitiveness,
without forgetting environmental sustainability.
To support this sustainable city development, technologies
are fundamental to create efficient buildings, a reliable
power grid and capable mobility solutions.
Siemens has the portfolio, the know-how and consulting
expertise to make cities more livable, competitive and
sustainable. Siemens provides comprehensive solutions
for Smart Grid and e-mobility, which represent some
of the most important elements for cost-effective and
environmentally friendly urban development.
e-mobility as a key driver
At the end of 2012 total worldwide electric vehicle stock
was over 180,000 units. Considering actual trends and
urban phenomena, it is likely that this number will grow
at least to 20 million electric vehicles by 2020 (Source:
Global EV outlook - OECD/IEA, 2013).
Electric vehicles are more than a means of transport. Thanks
to technical innovations in Smart Grid infrastructure,
where the flow of energy in the grid is no longer onedirectional, electric vehicles’ ability to connect with the grid
is fundamental: they can be used both as transportation
and as electricity storage devices feeding the electricity
back into the grid to cover peak loads.
Electric vehicles are also important because cities, to be
smart, require new and sustainable transport models,
such as electrical car sharing initiatives. Vehicle sharing in
a specific area offers to members access to a car without
the burden of ownership. In addition, the usage of e-cars
for such a service helps the urban environment to become
even more ecologically sustainable.
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Siemens answer for the e-car
infrastructure management
Considering the important role of
e-mobility inside urban spaces, the
infrastructure for electric mobility must
satisfy the requirements of the grid,
but also the needs of all the people
operating in a modern Smart City.
defined and regulated, while the
connection infrastructure must enable
power distributors, charging stations
and vehicle owners to dialogue in a
simple way, as today is possible in the
telecommunications area.
Drivers must be sure that they will be
able to recharge their vehicles anywhere,
and payment for electricity must be
uniform across all distribution points.
To make this possible, the interfaces
among the various people must be
This infrastructure requires management
by an e-car Operation Center,
the brain of e-mobility, which has been
developed and successfully implemented
by Siemens.
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Siemens e-car
Operation Center
The brain of e-mobility
The Operation Center manages the charging infrastructure
and the grid connecting the charging points and provides
semi-processed data to external systems for use in further
processes (billing, telematics, etc.).
The system addresses: charging infrastructure, end users/
drivers and companies involved in electric mobility
processes, such as charging contract providers, charging spot
providers, operators in the free energy market and electricity
distributors.
Furthermore, a single system can manage multiple
companies and a variety of charging infrastructures, which
means that the system is multi-DSO, multi-service provider
and multi-energy vendor capable. Normally we refer to
these features as “multi-tenancy capability”. In practice,
a single system can offer operation center services to
multiple clients entering the electric mobility market, thus
reducing running and delivery costs.
A complete and
interconnected solution
The Operation Center has three functional modules, one
for managing the charging stations, one for managing
customers contracts and the last one to manage the
recharges in a smart way, according to the power grid
status or to the real time price of energy.
Moreover, the system is open and interconnected to the
Municipalities
Drivers
rest of the world, thus enabling integration with third party
systems or roaming features through roaming platforms
generally available in the market.
The users can choose to install the system themselves or
to receive a complete service model managed
by Siemens
Car Manufacturers
Public Transports
(following the Software as a Service, SaaS). Choosing
this last option Siemens would take care of hardware or
maintenance.
Web portal and smartphone applications for end users are
Shopping Malls
also already available: users can see the real time status
of charging units, book charging stations, control the
recharge details history and the status of their contracts
and Rfid cards.
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Specific features for the
different customer segments
Utilities
Drivers
Drivers
Web portal and smartphone applications,
charging stations booking, real time billing and
Municipalities
Utilities
prepaid
model support
Charging Stations
Car Manufacturers
Service Providers
Service Providers
Public Transports
Charging Stations
Additional e-car charging offer for their
customers, integration with loyalty cards,
enabling of electric car sharing services using
a unique platform to manage e-cars and
charging
stations,
roaming services assuring
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Service Providers
an interoperable recharging infrastructure
with others providers
es
orts
alls
s
rts
s
Municipalities
Drivers
Utilities
Utilities
Municipalities
Drivers
Car Manufacturers
Public Transports
Charging Stations
Charging Stations
Car Manufacturers
Shopping Malls
Public Transports
Shopping Malls
Municipalities
Car Manufacturers
Public Transports
Charging Stations
Municipalities
Shopping Malls
Municipalities
Drivers
Public Transports
Utilities
Service Providers
Public Transports
Charging Stations
Shopping Malls
Service Providers
Drivers
Municipalities
Utilities
Car Manufacturers
Public Transports
Charging Stations
Shopping Malls
Service Providers
Utilities
Utilities
Car Manufacturers
Service Providers
Utilities
Drivers
Car Manufacturers
Charging Stations
Service Providers
Service Providers
Drivers
Utilities
Charging Stations
Charging Stations
Shopping Malls
Service Providers
Service Providers
Drivers
Drivers
Drivers
Municipalities
Municipalities
Car Manufacturers
Car Manufacturers
Public Transports
Public Transports
Drivers
Municipalities
Utilities
Municipalities
Charging Stations Operators
Web portal with reporting and dashboard
of electromobility in their region, unique
Car Manufacturers
Public Transports
Utilities
Utilities
point
of access for infrastructure
recharging
services, management platform enabling
interoperability and unification of
electromobility projects data in their area
Proactive management and maintenance of
the charging stations, asset management,
real time view of the charging infrastructure
to be provided to business partners, roaming
services assuring an interoperable recharging
infrastructure with others providers
Charging Stations
Charging Stations
Shopping Malls
Charging Stations
Service
Providers
Drivers
Utilities
Industries/Shopping Malls
Car Manufacturers
Additional offering with charging facilities for
their customers
Integration of the recharging infrastructure
services and status with the cars infotainment
Public Transports
Charging Stations
solutions
Shopping Malls
Shopping Malls
Service Providers
Service Providers
Municipalities
Utilities
Car Manufacturers
Public Transports
Utilities
Roaming services assuring an interoperable
recharging infrastructure with others providers
Car Manufacturers
Municipalities
Public Transports
Charging Stations
Shopping Malls
Service Providers
Shopping Malls
Drivers
Municipalities
Utilities
Car Manufacturers
Public Transports
Charging Stations
Service Providers
Additional revenue from energy usage,
additional load that can be managed in a
smart way to avoid peaks during congestion
hours
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Shopping Malls
Service Providers
Modularity as
guiding principle
Siemens offer goes from a single component to a complete turnkey solution. The basis is
the e-car Operation Center system, which can be provided in two different ways. The first
is the licence package: the customer buys a licence, installs the software on its hardware
and makes it run. The second possibility given to the customer is to buy just a service,
therefore following the modern SaaS (Software as a service) model: the system is hosted
in a Siemens datacenter and managed directly by Siemens.
Co re fe ature s
Ch arging Unit s
Addit
6
ional Feat ure s
e-car Operation Center Core Features
The Operation Center has three functional
modules, one for managing the charging
stations, one for managing customers
contracts and the last one to manage the
recharges in a smart way, according to the
power grid status or to the real time price of
energy.
Charging Units
Siemens offers via certified partners a
complete turnkey offer for charging stations,
spanning from wallboxes, AC pole with type
2 and type 3 plugs to DC CHAdeMO and CCS
fast recharge charging stations.
Additional Features
Besides the core features of the system of
infrastructure, customer and recharge
management, the customer has the option
to buy additional features (either in the
licence and SaaS model), such as Roaming
and Load Management. These features
assure a recharging infrastructure advanced
management and require connection to
external systems.
Moreover, Siemens can provide the
customers other features, such as E-Car
sharing solutions for the electric fleets
managing and billing services.
We b Application s
Addit
ional Serv ice s
Web Applications
Additional services that can be offered are
the web portal and smartphone/tablet
applications, making the Operation Center
services available over the internet.
Integration with external systems via web
service interfaces can be provided out of the
box.
Additional Services
Besides the software, Siemens can provide
additional services to complete the offer,
including:
• A 2nd level hotline support available
24hours 365 days a year by Siemens
service specialists, helping customers in
the management of their electromobility
infrastructure and customers;
• A 3rd level technical support 8 hours for 5
days or 24hours 365 days a year by
Siemens expert technicians, helping
customers during operations;
• Managing services, that guarantee the
complete handling and monitoring of the
recharging infrastructure on behalf of
customers;
• Field services, to support customers in the
field operations, such as charging unit
configuration and commissioning,
maintenance and preventive
maintenance.
Ad d i
t i o n al Se r v i c es
We b A
pplica t i o n s
Ad d
i t i o n al Fe a t u r e s
C h a r g ing U n i t s
C o r e fe at u r e s
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Siemens SpA
Infrastructure & Cities Sector
Smart Grid Division
Via Vipiteno, 4
20128 Milano
Italy
email: ecar_marketing@siemens.com
Tel.: +39 (02) 243-1
www.siemens.com/e-car