JMS 595 (Fall 2013) SEMINAR IN THEORETICAL APPROACHES TO PUBLIC RELATIONS Instructor: Hongmei Shen, Ph.D., APR Class Time & Place: 19:00 – 21:40 Monday, PG 244 Office: PSFA 340 (619-594-5120) E-mail: hshen@mail.sdsu.edu Office Hours: 13:00 – 14:30 (Mondays) and by appointment Prerequisites: (1) Graduate standing and completion of JMS 480: Principles of Public Relations or JMS 602: Military Public Affairs or equivalent course in public relations principles, as deemed equivalent by the instructor; or (2) Undergraduate standing and completion of JMS 585 with grades of C (2.0) or better. Course Description: Examines, analyzes, and critiques diverse theoretical approaches to public relations, including management, rhetorical, critical, relational and marketing approaches. Overview of the Course: This course enables the advanced public relations student to delve more deeply into theoretical aspects of public relations scholarship and practice. Students with the appropriate grounding in public relations principles will learn a variety of theoretical approaches to the study of public relations, i.e., alternative ways to think about and analyze the managerial function that creates and maintains relationships between organizations and their stakeholders. The goals of this course are three-fold: First, students will gain exposure to different paradigms of theoretical thinking. Second, students will have the opportunity to critique each of these paradigms or worldviews. Finally, students will construct alternative paradigms or articulate new nuances to existing paradigms, as they complete scholarly project of their own. Learning Outcomes: Synthesize information from journal articles/book chapters and present it to class Analyze current issues and trends through the lense of one or more public relations theoretical approaches Differentiate a “comprehensive literature review” paper from “applied research” paper Summarize and differentiate mainstream and alternative theoretical approaches to public relations, including primary scholars in each theoretical approach Participate in weekly on-line discussions of reading materials Write an academic “literature review” paper, with appropriate citations and references 1 Course Format: This course is a seminar, the success of which depends on the participation of its members. Although I will introduce the topics and relevant readings, students are expected to contribute their experience, questions, and their beliefs to all discussions. It is extremely important that you become familiar with each reading assignment so that you understand the broad body of knowledge in public relations. Course Philosophy: We will work within a climate that fosters mutual respect, dialogue, and interaction. It is expected that students in this class will comport themselves with prudence, courtesy, and dignity in all course-related activities. Required Texts: Dozier, D. M., Grunig, J. E., & Grunig, L. A. (1995). Manager's guide to excellence in public relations and communication management. Mahwah, NJ: Lawrence Erlbaum Associates. Ledingham, J. A., & Bruning, S. D. (Eds.). (2000). Public relations as relationship management: A relational approach to the study and practice of public relations. Mahwah, NJ: Lawrence Erlbaum Associates. Schultz, D. E., & Schultz, H. F. (2003). IMC, the next generation: Five steps for delivering value and measuring returns using marketing communication. New York: McGraw-Hill. American Psychological Association. (2009). Publications Manual of the American Psychological Association (6th ed.). Washington, D.C.: American Psychological Association. Recommended: E. L. Toth. (Ed.) (2007). The future of excellence in public relations and communication management: Challenges for the next generation. Mahwah, NJ: Lawrence Erlbaum Associates. Other articles and manuscripts as assigned. Grading: Pair Discussion Facilitation Participation Memos (1, 2) Final Paper Outline with Bibliography Final Paper Points 15 10 20 10 45 (including peer evaluation) 2 Grading Scale: A AB+ B BC+ 93-100% 90-92% 88-89% 83-87% 80-82% 78-79% C CD+ D DF 73-77% 70-72% 68-69% 63-67% 60-62% LESS THAN 60% General Class Policies: Classes should not be recorded unless special arrangements are made with the instructor’s approval. Cell phones should NOT be used, unless approved by instructor. Laptops can only be used for note-taking purposes. Students engaging in activities not related to note-taking, such as texting, IM, Facebooking, Twittering, and emailing, will be denied further use of laptops. Assignments: Assignments must use Times New Roman, 12-point font, double-spaced. APA Style should be followed. Five percent of assignment grade will be deducted if standards are not met. Assignments are due at the exact time and on the dates specified in the syllabus. The first day any assignment is late, 20% is taken off of your earned total. On day 2, 50% is taken off your earned total. On day 3, the assignment will receive a score of zero. 1. Participation and Facilitation: a. Participation (10 points): Given the seminar format of this class, your participation is critical. You are required to post at least two discussion questions on Blackboard (“Discussion Board”) by Sunday 7 p.m. prior to class. You lose 1.5 points for the week if questions are NOT submitted on time. No exceptions. Your discussion questions will serve as the impetus for our class discussion. Students are expected to read each other’s questions before class meeting. Your questions should be thought provoking and demonstrate that you have spent time considering the readings. The other component of your participation (8.5 points) is graded based on your contribution to class discussion. Instructor will select “good” questions and post them on Facebook Class Page for a class vote. Winning question will receive 0.5 bonus point. b. Pair Discussion Facilitation (15 points): You will participate more formally as a facilitator. On our first day of class, you will self select yourself into a pair. The two of you will facilitate one-week class 3 discussion. You will provide a handout for each classmate and your instructor. The handout should include: 1) definitions and outline of readings, 2) discussion questions, 3) a case (hypothetical or real) that demonstrates the practicality (if any) of the approach in discussion during that week, 4) anything else you’d like to include. Creativity is encouraged and rewarded. You should submit the handout to Blackboard (“Discussion Board”) by Sunday 7 p.m. prior to class. The instructor will grade your facilitation and provide feedback by next class meeting. During the office hours on Monday, your pair will meet with the instructor for half an hour to go over your plan of facilitation. You are encouraged to contact the instructor prior to the Monday meeting. 2. Memos (20 points): You will produce two memos, double-spaced, Times New Roman, 12-pt font, 1inch margin, two pages maximum. During the assigned week, students select one reading and produce a commentary discussing the theoretical pros and cons as well as real-world applicability of the selected reading. All citations should comply with the APA style. You should submit your memo to the Blackboard assignment folder created for you by the instructor. 3. Final Project (55 points): You will self select yourself into a group of 3 to work on the final project. The end product of the project is a critical literature review of the relational, rhetorical, critical, integrated marketing communication, feminist, or postmodern approaches to public relations in which you compare this approach with the managerial approach to public relations and critique both approaches in light of the other. Your paper should be of convention paper quality following APA style. Students are encouraged to submit their papers to the National Communication Association or the Eastern Communication Association. The student will submit: 1) a 3-page paper outline with bibliography (i.e., list of references); 2) a 15-page final seminar paper. Your papers should NOT exceed the page limit provided above (excluding references). A 10% grade reduction applies when the page limit is exceeded. An example outline and grading rubric of the two papers will be posted on Blackboard. All team members receive the same grade, which will be subject to peer evaluation. Individual students’ grades are adjusted based on peer evaluations. Peer evaluation forms will be posted on Blackboard. Class Attendance: This is a graduate seminar; you are expected to come to class. Class attendance also involves being ON TIME to attend ALL of the class. If you miss class, you are responsible for obtaining the information covered in that session from your classmates. 4 When a student does not attend class, the absence is excused ONLY IF it was caused by (1) religious observance, (2) participation in University activities at the request of University authorities, (3) debilitating illness, or (4) compelling circumstances beyond the student’s control. Students claiming excused absences are responsible for demonstrating to the instructor that their failure to attend was on account of one of these four causes. Such demonstration shall take the form of a letter signed by a person in a position to make an authoritative determination as to the validity of the cause of absence claimed by the student. Letters related to any planned absences must be presented to the instructor by the end of the second week of classes; letters related to any unplanned absences must be presented to the instructor within one calendar week of the date of absence, regardless of any holidays during that one-week period. The instructor reserves the right to verify the content and authority of such letters. Academic Integrity: Students are expected to behave honorably in an academic environment. Academic dishonesty, including cheating, fabrication, facilitating academic dishonesty and plagiarism, will not be tolerated. Confirmation of such incidents can result in suspension or expulsion from the University. Students who are uncertain as to what constitutes academic dishonesty should consult the University’s Center for Student Rights and Responsibilities (www.sa.sdsu.edu/srr) or check with the instructor. Specific definitions for terms pertaining to academic dishonesty, as well as procedures for handling such cases, are defined in the SDSU Senate Policy file, available from the Center for Student Rights and Responsibilities. You are responsible for reading, understanding, and abiding by this policy. Basically, plagiarism is the intentional or unintentional presentation of another person’s idea or product as one’s own. Students can avoid unintentional plagiarism by following carefully accepted scholarly practices. Notes taken for papers and research projects should accurately record sources of material to be cited, quoted, paraphrased, or summarized, and papers should acknowledge these sources. The penalties for plagiarism include a zero or a grade of “F” on the work in question, a grade of “F” in the course, suspension, or expulsion. Policy on Incompletes: The grade of “incomplete” is given only to a student whose work in a course has been qualitatively satisfactory when, because of illness or other circumstances beyond the student’s control, he/she has been unable to complete some small portion of course work. In no case will an incomplete (I) be recorded for students who have not completed major course assignments. Documented Disabilities: Students who need accommodation of their disabilities should contact me privately by the second class period to discuss specific accommodations for which they have received authorization. If you have a disability, but have not yet 5 contacted Student Disability Services, please do so before coming to see me during my office hours or by appointment. Student Disability Services is located in Suite 3101 of the Calpulli Center on Hardy Ave. (near Cox Arena), and their phone number is 619-594-6473. More information is available at http://go.sdsu.edu/student_affairs/sds/. *The instructor reserves the right to modify the course syllabus at any time during the semester; students will be informed of the changes either in class or via email. For example, topics listed in the syllabus may be covered on different days to accommodate guest speakers, natural disasters, or class needs. Students who choose to remain enrolled in this course after the regular schedule adjustment period indicate by their continued enrollment that they have read and understood the syllabus for this course, and that they accept and agree to abide by its procedures and policies. Semester Schedule Week Topics Readings & Assignments* Week 1: August 26 Overview of the Course Definitions of Public Relations Introduction to Paradigms Assignment of Facilitators Week 2: September 2 Week 3: September 9 Labor Day: No Class Genesis—Values J. Grunig (2000) Heath (2000) Dozier & Lauzen (2000) L. Grunig, Toth, Hon (2000) Holtzhausen (2000) Spicer (2000) Week 4: Management Approach: the J. Grunig (2006) September 16 excellence study, models of PR Dozier, J. Grunig, & L. Grunig, 1995 (Chapter 1- 9, 12-13) Memo 1 Due by 7 p.m. Week 5: Management Approach (cont.): Dozier, J. Grunig, & L. Grunig, 1995 (Chapter September 23 what does this mean to 14 - 16) organizations? Class Facilitation 1 Week 6: Relationship Approach: State September 30 of OPR Research Ledingham (2003) Ki & Shin (2004) Ledingham & Bruning (2000) (Chapter 1-2) Hung (2007) in E. Toth (Ed.) Class Facilitation 2 *Form final paper groups in class 6 Week Topics Readings & Assignments* Week 7: October 7 Relationship Approach (cont.): Applications Ledingham & Bruning (2000) (Chapter 3, 4, 7) Ki & Hon (2007) Yang (2007) Shen & Kim (2012) Class Facilitation 3 Week 8: October 14 Rhetorical & Critical Approach Week 9: October 21 Marketing Approach Memo 2 Due by 7 p.m. Roper (2005) Heath (2006) Karlberg (1996) Berger (2004) Pal & Dutta (2008) Class Facilitation 4 D. Schultz & H. Schultz (2003) Chapter 1-12 J. Grunig & L. Grunig (1998) L. Grunig, J. Grunig, Dozier (2002) Chapter 7 *Seminar Paper Outline Due by 7 p.m. October 20 (Sunday) Week 10: October 28 Week 11: November 4 No Class (Instructor attending PRSA International Conference in Philadelphia) Feminist Approach Aldoory (2005) Aldoory & Toth (2002) Dozier, J. Grunig, & L. Grunig, 1995 (Chatper 11) L. Grunig (2006) Week 12: Veteran’s Day. Campus November 11 Closed: No Class. Week 13: Activism and Organizational November 18 Environments, Postmodern Approach Holtzhausen & Voto (2002) L. Grunig, J. Grunig, Dozier (2002), Chapter 10 Toth (2002) Murphy (2000) Week 14: Inside the Organization; New November 25 Directions for Research in PR Dozier, J. Grunig, & L. Grunig, 1995 (Chatper 10) L. Grunig, J. Grunig, Dozier (2002), Chapter 11 Student presentations of papers 7 Week Topics Readings & Assignments* Week 15: December 2 Open office hours for final feedback on paper *Final Seminar Paper Due in Digital Dropbox by 10 p.m. December 9 8