Oracle Embedded Software License Program Concord participates in Oracle’s Embedded Software License Program and as such is bound by the terms of our Embedded Software License Agreement (ESLA) with Oracle. Under the terms of the ESLA, Oracle licenses the Oracle database to Concord as an embedded database in our eHealth product and for no other purpose. Therefore, the only Oracle database that can be used with Concord’s eHealth software is the Oracle database provided by Concord to its customers. This applies even to Concord customers who are also existing Oracle licensees. These customers are prohibited from using Oracle databases which they have licensed directly from Oracle in connection with Concord’s eHealth software. Embedded Software Licenses Effective Date: 13-DEC-2002 An Embedded Software license is a restricted type of license sold by a Solution Provider embedded in its Application Package. Embedded licenses may only be used by the enduser to execute the Partner's application program. Embedded Software licenses may not be used with more than one Application Package. In order to maintain the integrity of the Embedded Software License, the following restrictions have been placed on the packaging, installation, access, and services. Packaging The Oracle Programs must be packaged as an integrated component on the application program's product media, or The Oracle Programs must be packaged as an integrated component on the applications program media set. End users must not be permitted to install the programs separately or independently from the application package. Installation The database must be installed and configured as an integrated component by the application program's installation routine. The end-user must not be able to configure Oracle programs outside the installation process. The application program must provide one or more pre-configured database configurations that the end user may select at installation to minimize the initial database configuration and ongoing database management Access The end-user cannot access the Oracle programs directly. Access to the Oracle programs must only be enabled through the application program. The application program must be designed and developed by the Solution Provider to eliminate database administration tasks by the end-user by enabling centralized and remote administration and/or including built in database administration functions. Common end-user database operations which shall not be permitted include the following: create user, create role, create database, create data files, create database objects such as tables, indexes, view, synonyms, packages, procedures, functions, etc. All administration scripts including startup, shutdown, and backup are to be provided by the Solution Provider within the application program. If accessing information on an ad hoc basis, the end user should not be able to navigate the underlying data schema and the partner should provide predefined data views that buffer the end user from the underlying data schema. If the Application Package must integrate with another application/database, the end-user is not permitted to access the database to establish the transfer of data (e.g. set up a batch process from the database in the Application Package to another database). The partner must set up predefined APIs to transfer data in the Application Package and management of the data transfer must be done through the application. The end-user may not use Oracle tools or 3rd party tools to access the embedded Oracle technology. Services Database upgrades must be certified and distributed as a component of the application package and the end user shall be unable to upgrade the database or other Oracle program technology versions as a separate component. The partner provides customer service and education for all database operations or other Oracle program technology operations to the end-user. Only the partner is permitted to access Oracle directly for purposes of technical assistance. Additional Embedded Software License Practices When an Embedded Software license is granted by a Partner, the Partner is responsible for duplicating, manufacturing, and shipping all media and documentation to the enduser. The Partner bears all costs related to the above responsibilities. When a Partner distributes Embedded Software License Programs user minimums do apply. (See price list for definition of user minimums.) Embedded Software Licenses are not upgradeable to Full Use or Application Specific Full Use Licenses nor are they migratable to other licensing metrics. An Oracle license must be sold with each application package sale regardless of whether the end user already is running Oracle licenses (e.g. Full Use license for a Named User who will also be accessing the Embedded Software License). The reasoning behind this is that because when the database is so integrated into the application package, as is the case for Embedded Software Licenses, the end user should not be able to load just the application and not the embedded database.