MIS 180 – Principles of Information Systems Class Location/Time: Section 6, Rm. HH-130 Tuesdays 4:00-6:40 Instructor: Robert Judge Email: rjudge@mail.sdsu.edu Phone: (760) 505-7075 mobile Office Hours (SS -3114): Tuesdays 1:00- 3:00 and by appt. CATALOG COURSE DESCRIPTION Prerequisite: None Fundamentals of information systems in business. Integration of information technology, ecommerce, systems analysis, database management systems, networking, security, and collaboration. Application of concepts through developing solutions to business problems using spreadsheets, database management systems, and web development tools/languages. INTRODUCTION The world’s technical knowledge is doubling every two years. Companies cannot afford to be static – they must change to face a rapidly changing world. Their information services must operate 24/7 and have global reach. They need to be able to understand their current processes and the information flows used to create value, and then identify ways to improve them. Everyone in the organization must understand technology and adapt rapidly as that technology evolves. This course will give you an introduction to the information systems and technologies used by businesses to gain competitive advantage. As a practical application of the course reading and lectures, you will complete assignments using various software tools (Cognitive mapping, Process flow, Spreadsheet, Database, etc.). Why is this important to you? What are the generally agreed skills needed for the 21st Century? 1. ( http://www.metiri.com/21st%20Century%20Skills/PDFtwentyfirst%20century%20skills.pdf) Information and Technological literacy Inventive and creative thinking skills Collaboration and communication skills Use of Knowledge, Skills and Abilities to achieve high levels of productivity *** IS&T plays a role in all these! 2. Job Market (http://www.bls.gov/oco/ocos287.htm) Computer System Analyst positions expected to increase 29% by 2016 This is 146,000 new jobs in the field bringing the total to 650,000 IDS 180 – Principles of Information Systems - Page 1 of 9 In 2009, the highest paid undergraduates from business schools were Information System Majors (http://www-rohan.sdsu.edu/~cba/ids/images/Job-projections.pdf). BSBA Goals BSBA students will graduate being Effective Communicators, Critical Thinkers, Able to Analyze Ethical Problems, Global in their perspective, and Knowledgeable about the essentials of business. This class contributes to those goals through its student learning outcomes. STUDENT LEARNING OBJECTIVES All students will be able to demonstrate knowledge and skills related to the application of Information Systems in organizations. In order to demonstrate acquisition of this knowledge and skill, students are required to read assigned materials, participate in class discussions, and complete assignments related to the course content. By the end of the course, students will be able to: 1. Understand the importance of determining information system requirements for all management and employees by developing an understanding of the differences between various types of information systems 2. Understand how information systems are developed 3. Understand the computer revolution and its impact on the way business is conducted 4. Become familiar with critical-thinking skills in identifying information systems problems and how to investigate existing literature about hardware and software solutions to problems. 5. Know the components and functions of computer systems, both hardware and software. 6. Become familiar with the advances in networking, data communications and the Internet and how they affect the way business is conducted. 7. Identify which information technology tools are used to solve various business problems. 8. Develop proficiency solving business problems using modern productivity tools (e.g., spreadsheet, database) or creating custom programs. REQUIRED RESOURCES Texts/Software: Baltzan, M: Information Systems, SDSU Edition (2nd Edition, 2011). Microsoft Visio and Access software (This will be free through the Microsoft Academic Alliance Program - Dreamspark: https://e5.onthehub.com/WebStore/Security/Signin.aspx?ws=253e9522-f19b-e011-969d0030487d8897&vsro=8&rurl=%2fWebStore%2fProductsByMajorVersionList.aspx%3fws%3d2 53e9522-f19b-e011-969d-0030487d8897%26vsro%3d8%26JSEnabled%3d1). Instructions are posted in Blackboard on how to obtain a Dreamspark account, download software and install it. I will help you only for the first two weeks – after that you are on your own. Microsoft Excel cannot be obtained through the program just mentioned. You can use the school's computers for Excel assignments if you do not have a copy. IDS 180 – Principles of Information Systems - Page 2 of 9 Free Mind Software – Available for free download http://freemind.sourceforge.net/wiki/index.php/Main_Page Simnet online learning system for Excel and Access self-learning assignments COURSE ASSIGNMENTS: All assignments must be turned in with the file name of your “lastname_firstname_assignment” (e.g. Judge_Robert_cognitive map). 1. Produce a Cognitive Map on a provided MIS topic area (see list of topics below): Expectations are that the map will have a minimum of: o 50 child nodes (content) o 10 hyperlinks o 10 notes o Some structure: Color, fonts, clouds, etc. 2. Produce a Process flow map. Expectations are that each process map will have: o Minimum of 30 blocks (including several decision blocks) o Represent the process logically o Include key parameters for several key blocks (time, resources such as labor and equipment) o Incorporate color, formatting and a legend for clarity 3. Excel and Access online course (SIMNET). Instructions on how to access and use Simnet will be provided on Blackboard and in class. 4. Excel and Access practical business analysis (detailed instructions will be provided through Blackboard and in class). 5. There will be 9 quizzes worth 20 points each (one for each chapter). You will have only 10 minutes to complete each quiz - so be prepared before you start. All quizzes will be accessed through Blackboard. Class Attendance and Participation: This class has a considerable amount of assignments and opportunities to contribute to the class discussion. It is always a good idea to read the assigned material in advance of the class. You will get far more out of the discussion and lecture. Suggested Topics for Cognitive Map Assignment: Cloud computing Outsourcing MIS RSS Feeds Security Social Networking (Blogs, Forums, Communities of Practice) Simulation Search engines Robotics Data Mining IDS 180 – Principles of Information Systems - Page 3 of 9 Enterprise Resource Planning (ERP) Knowledge management Decision Support Systems (DSS) Virtual communities Nanotechnology Sensor technology & networks Open source software Peer to Peer networks Web 2.0 Communication technologies Server Virtualization Client Virtualization Sustainability (environmental efforts related to MIS) Agile programming methodology vs. Waterfall methodology Semantic web Quantum computing Encryption Worms & Trojan Horses MIS workplace productivity improvements (Economics) MIS labor market analysis Technology acceptance models (TAM, UTAUT, etc.) HCI (Human Computer Interface) CMMI, COBIT, ITIL IDS 180 – Principles of Information Systems - Page 4 of 9 COURSE SCHEDULE The following outline introduces the sessions in this course. The specific scope of each week may be modified throughout the course – but any changes will be well communicated in class. All assignments (shown in RED in the table below ) are due end of day Sunday on the week they appear in the table below (Sunday is the last day of the week). Late assignments will lose 20% of the possible points for each day it is late. All assignments must be submitted through Blackboard. It is HIGHLY advisable to complete the readings prior to class. Class Dates Module/ Topic Week 1 Why MIS? Session Topics, Demonstrations, and Hands-on work 8/27 Week 2 Why MIS? 9/3 Week 3 Strategic Decisions + Processes Week 4 Decisions + Processes 9/10 Week 5 Ebusiness 9/24 Week 6 Ebusiness 10/1 Week 7 Ethics and Information Security Week 8 Infrastructure and sustainability Week 9 10/8 9/17 Readings/Assignments Understand the role of MIS in business strategy and competitiveness. Review Syllabus and learning objectives DreamSpark service - how to access it (2 weeks help!) Setting up the MAC to use PC software MIS Roles and responsibilities, Porter's 5 force model, Value Chain analysis Did You Know? MIS Support for Decision making process, Measuring success. Review use of Visio for process flow mapping and how to do the assignment Business processes, Artificial intelligence (Expert, Neural, Genetic, Agents, VR). Tools you should be familiar with (Google refined searches, Scholar, Wolfram Alpha, etc.) WWW - business "disruptor", advantages/challenges and types of Ebusiness, Describe the major forms of Ecommerce, Chapter 1 Discuss how e-commerce is made secure. Web 2.0 Setting up your B2C – just how hard is it: Tools and costs. How to sign up and use SIMNET for Excel and Access assignment Polices: privacy, ethical and acceptable use of company systems. Security: people vs. technology. Chapter 3 Quiz # 3: Due 10/6 10/15 What is MIS infrastructure? Backup and recovery. Maintainability, Portability, Reliability, and Scalability. MIS and the environment (Sustainability) 10/22 10/22: MIDTERM - Bring Scantron form: 882-E: Covers chapters 1 - 5 IDS 180 – Principles of Information Systems - Page 5 of 9 Download Visio (see instructions in Blackboard - MSDNAA service) Chapter 1 Quiz # 1: Due 9/8 Chapter 2 Chapter 2 Quiz # 2: Due 9/22 Process Flowchart due 9/22 Chapter 3 Chapter 4 Quiz # 4 : Due 10/13 SimNet Excel assignment # 1 due 10/13 Chapter 5 Quiz # 5 : Due 10/20 Simnet Excel assignment # 2 due 10/20 Week 10 Data and business intelligence Week 11 Data and business intelligence Week 12 Mobile Networks 10/29 Data, information and Databases. Transactional vs. Analytical processes. Timelines and Quality Relational data bases. Chapter 6 Simnet Excel assignment # 3 due 11/3 11/5 Week 13 Enterprise Resource Planning Week 14 Enterprise Resource Planning 11/19 Chapter 6 Quiz # 6: Due 11/10 SimNet Access skills assignment #4 Due 11/10 Chapter 7 Quiz # 7: Due 11/17 SimNet Access skills assignment #5 Due 11/17 Chapter 8 Week 15 Systems Development Week 16 Systems Development 12/3 Data warehouses and data marts. Making sense of all that data - tools to help us. Evolving database technologies: big data. Demo of GIS (Batchgeo.com) Mobile network categories, providers, technologies and protocols. Business applications of wireless technology FreeMind Demo (Blackboard) MS Access vs. Excel assignment demo/explanation Operations and Supply Chain Management (SCM) strategies and fundamentals. Success factors. Video of HANA: http://hanacba.testdrivesap.com/cba/#slideshow Benefits of Customer relationship management (CRM). Business intelligence – finding a competitive advantage. Trends. The system to plan it all. Integrating the flow of business transaction to improve control, accuracy, and responsiveness. Knowledge management. Demo of SAP The SDLC and its seven phases. Agile system development and its key principles. Demo of Tableau The importance of TAM and UTAUT for implementation success. Overview of Project Management: necessity and tools. Demo of MS Project software Final Exam - Bring Scantron form: 882-E Week 18 11/12 11/26 12/10 12/17 December 17 4:00pm IDS 180 – Principles of Information Systems - Page 6 of 9 Chapter 8 Quiz # 8: Due 12/1 Excel Pivot table vs. Access assignment due 12/1 Chapter 9 Cognitive map due 12/8 Chapter 9 Quiz # 9: Due 12/15 GRADE COMPONENTS Students are graded on the following components of the course. You are responsible to monitor your grades. If something is not correct, you need to bring it to my attention immediately, not days or weeks later. I will have sympathy early but not later. Assignments Excel (Simnet) Access (Simnet) Excel/Access Process Flow Chart Cognitive map Scoring Methodology Point for each question correctly answered Point for each question correctly answered Files for assignment in Blackboard: Import files into Excel Merge manually and answer question using a pivot table Export to Access Create Query to answer question 30 + Blocks 2 + Swimlanes 2+ Blocks (color coded with data) Use of Legend Reference indicators 50+ Nodes 10+ Hyperlinks 10+ Notes Use of color, structure, and icons Number of Assignments or Submissions Points per Assignment Total Possible Points 3 29, 38, 44 111 2 38, 14 35 1 100 100 1 50 50 1 50 50 Quizzes Score 9 20 180 Midterm Score 1 300 300 Final Exam Score 1 300 300 Total 1143 Do not ask for a few extra points or an assignment to make up points at the end of the semester. The grade breaks are hard and fast. You have many assignments, quizzes and exams to make up points for one poor showing. It is only fair to all the students. The final grade will be based on the following scale: 93 90 87 83 - 100% - 92.9% - 89.9% – 86.9% A AB+ B IDS 180 – Principles of Information Systems - Page 7 of 9 80 – 82.9% 77 – 79.9% 73 – 76.9% 70 – 72.9% 67 – 69.9% 63 - 66.9% 60 - 62.9% < 59.9% BC+ C CD+ D DF COMMUNICATION e-mail inquiries are welcome through rjudge@mail.sdsu.edu at any time for any questions students might have. Please include a descriptive subject for your e-mail communications. BE SURE TO indicate your name and the class and section. Questions not to email me about: 1. Anything already in the syllabus 2. What’s on the exam. 3. When is something due (in the syllabus). 4. Is there extra credit (no) ACADEMIC INTEGRITY SDSU’s policy on academic integrity is expressly integrated into this course. Any deviation from the standards of this policy may result in a grade of “F” for the course. HONESTY: Plagiarism and cheating are serious offenses and may be punished by failure on an exam or assignment, failure in the course, and/or expulsion from the college. For more information, refer to the “Academic Honesty” policy in the student catalog (http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fits.sdsu.ed u%2Fdocs%2FTURN_Plagiarism_AcadSen.pdf&ei=hKgcSoOzJJyytAPUyv2NCg&usg=AFQjC NEFuwRNvgA6C-5okEjjimj4-0fReQ&sig2=NMoSM4mz0-B-QOAUPvLEhw). Cite references in all works produced. Plagiarism means any copying of a work, statement, picture or idea without referencing that work. This includes the cut and paste of a statement, picture, etc. from a webpage without referencing that webpage. Statements taken directly from any source must be enclosed in quotation marks. Use either MLA or APA reference style. Here is a link to the Library’s tutorial on Plagiarism: http://infotutor.sdsu.edu/plagiarism/index.cfm CHEATING: The assignments, quizzes, and exams you submit must be entirely your own individual work. If you and another person work together on assignments and the resulting two assignments are alike (or very nearly so), you are cheating. Each student is responsible for doing the assignment independently. Cheating in IDS 180 includes sharing solutions either by copying, retyping, looking at, or supplying a copy of a file/solution. Cheating occurs on both the supplying and IDS 180 – Principles of Information Systems - Page 8 of 9 receiving ends. Do NOT leave copies of your assignments on the lab computers. If you do, and someone else uses it, you are still responsible and involved in cheating. The easiest way to comply with this policy is to avoid talking to others about the assignment while you are working at a computer. While it is okay to talk to other students to get help in understanding what the assignment is, it is absolutely wrong for you to be working with one or more people, even if you are sitting at different computers, deciding what to put in each part of a worksheet, database, etc. You are always allowed to ask the instructor for more specific help. If you have questions relating to this policy, please direct them to the instructor. This class has a zero-tolerance policy for cheating. You have now been warned. If you are involved in a cheating incident you will receive a grade of F in this course. Additionally, all cases of cheating will be reported to SDSU’s Center for Student Rights and Responsibilities for University disciplinary action. Note: You are not eligible to use course forgiveness to replace a grade in a course where you have been found guilty of academic dishonesty. Note: During Exams you may not wear any hats or have turned on any electronic devices including but not limited to cell phones, pagers, music devices, etc. Plan accordingly on exam days. IDS 180 – Principles of Information Systems - Page 9 of 9