The 2006-07 Comprehensive Enrollment Management Plan (as of November 27, 2006) Introduction Enrollment management covers a range of functions to provide access to collegiate study and to facilitate admission and progress to graduation. In part, the California Master Plan along with the CSU defines access (i.e., specifies admissions requirements for freshmen, transfer, graduate/post baccalaureate and international students). The California Master Plan for Education provides for admission to the California State University (CSU) for all eligible applicants. Eligible applicants include first-time freshmen from the top-third of California high school graduates and transfers from California community colleges to enroll in a CSU. However, due to high demand (i.e., impaction) some campuses are authorized to have higher standards (supplementary admission criteria) for specific majors and/or all students. Students who are CSU-eligible but who do not meet an impacted campus’ supplemental admission criteria may be denied admission to that specific campus. If so, they are encouraged to apply to a campus that is still accepting applications. Further, campuses may use local admission guarantee policies for students who graduate or transfer from high schools and colleges that are historically served by a CSU campus in that region. Tracking Enrollment Headcount and full-time equivalent students (FTES) are two measures used within the CSU to summarize student enrollment. Headcount enrollment refers to the number of students participating in academic programs whereas FTES is used as a measure of instructional units associated with a given headcount enrollment. The CSU sets enrollment targets for its 23 campuses in terms of FTES and has a system-wide accountability process to analyze educational effectiveness in meeting the state’s educational objectives. The CSU accountability process requires reporting outcomes on a regular, cyclical basis. To understand how students persist to degree, annual retention and graduation rates are used. Enrollment Management at SJSU Context for Comprehensive Enrollment Management (CEM) Goals Historically, SJSU has focused enrollment management activity around meeting FTES targets set for SJSU by the CSU Chancellor's office in consultation with the President. The process entails having the Provost identify (following consultation with Deans) enrollment targets at the College level that will result in the University meeting its overall FTES target. From the College level, Deans often set enrollment targets for the departments in their college. In all cases, decisions have been driven by available resources (e.g. physical, human, and technology), student demand, regional demand, and changes in disciplines and industry. This has served to make the process a dynamic one as can be seen in Table 1. Table 1. Full Time Equivalent Students (FTES) data by academic unit with assigned targets and actual enrollment. College App. Sci and Arts Business Education Engineering GS&R (Library Sci) Humanities & Arts Science Social Science Social Work Other University Total 01/02 FTES 02/03 FTES 03/04 FTES 04/05 FTES 05/06 FTES Assigned Actual Assigned Actual Assigned Actual Assigned Actual Assigned 2535 3000 1525 2025 175 4078 3605 2925 535 173 20576 2363 2839 1510 2076 172 4113 3676 2892 479 81 20201 2462 3250 1700 2210 250 4349 3849 3085 505 60 21720 2453 2948 1709 2282 208 4388 3729 3281 528 87 21613 2520 3265 1780 2300 280 4390 3792 3250 515 100 22192 2591 2928 1730 2258 190 4168 3404 3289 512 60 21146 2604 3093 1768 2258 279 4271 3526 3295 510 61 21655 2998 3003 1610 2198 ** 4141 3261 3304 544 64 21122 3175 3193 1645 2321 ** 4440 3301 3505 546 70 22196 Actual ** Library and Information Science moved to College of Applied Sciences and Arts Page 1 of 9 The 2006-07 Comprehensive Enrollment Management Plan While this process was responsive to internal and external changes at the department level, there were no university level goals guiding decision making with respect to program and student mix. The comprehensive enrollment management plan, developed within the strategic planning process overall, provides a framework that can be used to guide recruitment efforts as well as align resources with university goals. In addition, the 2010 Goals clearly express the important relationship between retention, graduation and enrollment management. Current Status of Enrollment Management At SJSU, enrollment management planning, as envisioned in the Comprehensive Enrollment Management Plan, involves determining the long-term shape (i.e., size, composition) and nature (i.e., type of degree programs) of the University as well as improving student learning and daily operations. The real question for SJSU is how to balance issues related to access, quality, retention and graduation as we serve our mission. As part of the SJSU strategic planning process, the following goals were set for enrollment management. Goal 2.0. By 2010 SJSU will have: Goal 2.1. Developed and implemented a comprehensive enrollment management plan that sets an annual enrollment growth target in consultation with the CSU (currently set at 2.3% per annum). Incorporated in that plan are recommended targets for: Enrollment distribution between undergraduate and graduate students; Enrollment distribution between general fund and self-support programs; Enrollment distribution between residential and non-residential students; Enrollment distribution between classroom-based and distance-learning instruction; Recruitment of specific majors and high-achieving students; and Recruitment of high school graduates from entire service area and beyond including state, national and international areas. Goal 2.2. Enhanced advising programs to increase retention and reduce time to graduation for all students. Goal 2.3. Obtained measurable improvement in recruitment and retention rates thereby increasing graduation rates by five percentage points. Strategy Our strategy is to implement strong practices to facilitate admission and achievement of the baccalaureate/graduate degree at SJSU. We use capacity and performance information to set targets, assess outcomes and plan actions for improvement. The primary indicators related to effective enrollment management are summarized in Table 2. Table 2. Enrollment Management Functions Function Academic Program Management Recruitment Enrollment Role Determine Shape & Nature of University Increase # of applications to SJSU Enroll new & continuing students Administration/ Communication Provide support services Academic Experience Provide advising services (faculty connections, curricular and cocurricular activities & events) and tools (degree roadmaps, degree audits) Outcome Academic Program design and a set of enrollment targets including at the program level Meet overall and program level targets related to admissions and improved service quality Meet overall and program level targets related to retention, progress to degree and graduation Goals References 2.1, 2.3 Pages 4,5 2.3 Page 5 2.3 Page 6 2.3 Page 6 2.2 Pages 7, 8, 9 Through these EM functions, more fully described below, SJSU expects to achieve the Goals in 2.0 identified above. To accomplish these goals, SJSU intends to implement actions to improve academic program planning; campus monitoring and reporting for undergraduate, credential, and graduate programs; quality in operations; student support services; and advising. Page 2 of 9 The 2006-07 Comprehensive Enrollment Management Plan Academic Program Management - The Provost, in consultation with Deans, reviews a wide array of information (e.g. program planning documentation, department and college curriculum committee recommendations; senate curriculum and research recommendations) in the determination of the range of programs to offer and targets set for the number and level (e.g. graduate/undergraduate) of students served. Key variables considered in the decision-making process include capacity and performance. Capacity relates to available resources including personnel (the distribution and expertise of faculty and staff), as well as physical (classrooms, labs), technology, and fiscal (adequate finances to support the delivery of instruction and infrastructure) resources. Performance relates to assessing student learning, the quality of instruction, and retention and graduation. Improved academic program management is expected to enhance efficiency in program design and the processes employed to monitor and disseminate information related to undergraduate, credential, and graduate programs. Recruitment - Influence the decision of prospective students to apply to SJSU and influence key decision-makers (e.g., counselors in high schools, community colleges) to encourage application to SJSU. Targeted recruitment efforts are intended to increase the number and type of applications to SJSU particularly for programs targeted for growth. Enrollment - Influence the decision of newly admitted applicants to enroll (particularly in targeted programs) and all continuing students to re-enroll (persist) at SJSU. Improved quality in operations will be central to strengthening not only the enrollment component of the EM plan but also the recruitment and administrative functions. Administration/Communication - Process applications and inquiries related to admission, registration, graduation, transcripts, financial aid and housing in a responsive and timely manner with accurate and complete communications. Conduct daily operations to meet enrollment targets related to number and type of applications, admissions, registration (enrollment) and delivery of support services. Academic Experience - Coordinate curricular and co-curricular programs and activities (with special attention on advising) to support students in choosing a major, selecting courses, attaining their degree, and transitioning to their chosen career. Improvements designed to enhance the students' academic experience will play a key role in keeping students on an efficient pathway to their degree objective. Implementation Plan This implementation plan is designed to attain the SJSU Goals 2010 related to enrollment management. Our actions are intended to enhance performance reporting, target recruitment activities, and explore best practices in advising and support services. Over the long term, our actions are intended to evolve the current Program Planning process to more effectively support Academic Program Management, improve the quality of services (admissions, enrollment and support) and implement more effective advising practices to facilitate graduation. Table 3 provides the details of the Implementation Plan by Enrollment Management Function and Goal number. Table 3. Implementation Plan Table 3A. Academic Program Management SJSU Goal 2.1: Efficiency in Academic Program Design Actions Milestones Owner Status Phase I 1a. Revised Program Planning Guidelines 1. Program Planning 2. GE Review 3. Learning Outcomes Assessment 4. Reduce required units in programs leading to the baccalaureate degree to 120 units where appropriate 5. Degree Programs Learning Outcomes Summary Report Page 3 of 9 1b. Required Data Elements, Senate Policy (Part of the Program Planning Guidelines) 2. Learning Outcomes Summary Report – GE 3. Student Affairs and Academic Services Learning Outcomes 4a. List of Degree Programs Undergoing 120 Unit Review 4b. Report to Chancellor’s Office “Facilitating Graduation” 5a. Degree Programs Learning Outcomes Summary Report 5b. The completed assessment reports for each college as well as the division of Student Affairs, Bob Cooper Bob Cooper, Pam Stacks, Debra David Gail Evans Bethany Shifflett Bob Cooper Bob Cooper Bethany Shifflett Bethany Shifflett Completed Completed Completed In progress Completed Completed Completed Completed The 2006-07 Comprehensive Enrollment Management Plan Actions Milestones Owner academic services, and enrollment services ** 5c. Leadership transfer to the director of assessment. Data on feedback loop on program assessment completed. This info will be obtained via the assessment reports. 5d. Revised program planning guidelines (that include the degree program assessment report as a data element) makes its way through the senate and subsequently adopted. Status Bethany Shifflett Completed Bethany Shifflett Completed ** For inventory of learning outcomes for each program, visit www2.sjsu.edu/ugs/PA/pa-learningobjective.htm Phases II and III 6. Set enrollment distribution targets (using current profile as baseline and fiscal impact analyses) to achieve CSU assigned FTES target in terms of: % Undergraduate vs. Graduate Students % Regular vs. Special Session % Residential vs. NonResidential Students % Classroom Instruction vs. Distance Learning vs. Hybrid Model % Native vs. Transfer (LDT & UDT) % Freshmen Needing Remediation % CA Resident (local, state) vs. Non-Residential (US, Foreign) % Special Admits Current Profile 2003–2010 6a. University enrollment data analyses showing the current student profile mix within the identified categories. (December 2006) 6b. The effect of rebenching enrollments using the newly implemented graduate enrollment differential (as opposed to the historical uniform FTES formula) within the student profile mix categories. (May 2007) 6c. The effect of CA resident and non-resident students. (May 2007) Future Target Profile 6d. Enrollment Target matrix completed showing target student profile mix within the identified categories. (May, 2009) Fiscal Impact Study 6e. The full costs associated with instructional programs (a) and academic support activities needs determined in the aggregate for the university as a whole. (May, 2006) 6f. The instructional and academic support activity costs broken down by student profile mix categories (b) (May 2007) ** Bill Nance/Sutee Sujitparapitaya In progress. In progress. Bill Nance/Sutee Sujitparapitaya Bill Nance/Sutee Sujitparapitaya Carmen Sigler/Bill Nance/Sutee Sujitparapitaya In progress. No action taken. 6e. Completed. 6f. In progress. Bill Nance (a) At dept salary level faculty, staff and chair = $3800/FTES before benefits – budgeted at $3500/FTES (b) Rebenching results in a higher FTES, since the graduate student headcount preferentially increases the FTES Page 4 of 9 The 2006-07 Comprehensive Enrollment Management Plan Table 3A. Academic Program Management SJSU Goal 2.3: Campus Monitoring & Feedback of Undergraduate, Graduate & Credential Programs Actions Develop and use scorecards for monitoring performance related to retention and graduation for our students and other areas as follows: Our Students Admissions Enrollment Progress to Graduation Our Academic Programs (By College & Department) Enrollment Program Planning Finances Faculty Capacity Utilization Our Resources People Finances Facilities Our Strategic Goals Enhancing Academic Quality Enriching the Student Experience Improving the Campus Work Environment & Infrastructure Strengthening Community Alliances 8. Develop and use scorecards for monitoring, reporting and improving performance related to admissions and graduation in order to improve retention, progress to degree and graduation rates Milestones Owner Status 7. President's Dashboard 7a. Develop set of measures and thresholds (May, 2005 – May, 2006) 7b. Identified Software Applications (completed August, 2005) 7c. Issued RFQ (completed September, 2005) 7d. Selected Vendor (completed October, 2005) 7e. Tested/Piloted Application (completed November, 2005) 7f. Purchase Infrastructure Equipment (completed December, 2005) 7g. Project Kick-off Meeting with Vendor (March, 2006) 7h. Design & Development (April, 2006) 7i. Testing (April) 7j. Implementation (May, 2006) 7k. Training (June, 2006) Dorothy Poole . 8. Same as above Dorothy Poole . 9a. Budgetary Process 9. Provide appropriate funding and support to facilitate graduation 9b. RPB Allocations 9c. Financial Reporting Page 5 of 9 Sally Veregge Sally Veregge Shawn Bibb, Sally Veregge Completed Completed In progress Completed Completed The 2006-07 Comprehensive Enrollment Management Plan Table 3B. Recruitment SJSU Goal 2.3: Quality in Operations - Admissions, Enrollment, Administration/Communication Actions 10. Targeted recruitment for specific majors, high-achieving students and graduate students 11. Targeted recruitment of high school graduates from service area and beyond Milestones 10a. Recruitment Plan 10b. Develop global/living recruitment plan (Oct ’05) 10c. Implemented Software Applications: EMTConnect 2 10d. Develop recruitment collateral (based on target populations; Grad, Undergrad, International) (Mar ’06) 10e. Development of performance measures for recruiting 10f. Engage and measure faculty and campus community in recruitment Owner Status Marshall Rose Marshall Rose 11. Same as above Table 3C. Enrollment SJSU Goal 2.3: Quality in Operations - Admissions, Enrollment, Administration/Communication Actions 12. Improve enrollment rate of newly admitted undergraduate and graduate students 13. Improve enrollment and retention rate of continuing undergraduate and graduate students Milestones Provost's Dashboard 12a. Develop set of measures and thresholds (May, 2005 – May, 2006) 12b. Identified Software Applications (completed August, 2005) 12c. Issued RFQ (completed September, 2005) 12d. Selected Vendor (completed October, 2005) 12e. Tested/Piloted Application (completed November, 2005) 12f. Purchase Infrastructure Equipment (completed December, 2005) 12g. Project Kick-off Meeting with Vendor (March, 2006) 12h. Design & Development (April, 2006) 12i. Testing (April) 12j. Implementation (May, 2006) 12k. Training (June, 2006) 13. Same as above Owner Status Bill Nance Bill Nance Table 3D. Administration / Communications SJSU Goal 2.3: Quality in Operations - Admissions, Enrollment, Administration / Communication Actions 14. Improve registration practices (best practices study) Milestones 14. Discussion Guide & Campus Visits EM panel created discussion guide. Need to coordinate with EAS for final guidance Owner Pam Stacks Status Canceled 15. Improve support services delivery 15. Specify Standards of Service; Provide Service Training Shawn Bibb, Marshall Rose Check with Shawn & Marshall 16. Improve timeliness and frequency of communications with students regarding admission and enrollment Communication Plan & Report 16a. Develop living Communication Calendar with impact measures (Completed Fall ’05) 16b. Develop communication hub for internal and external constituents, e.g., Next Steps, enrollment events 16c. Consolidated email system 16d. Develop additional media marketing Marshall Rose Check with Marshall. Page 6 of 9 The 2006-07 Comprehensive Enrollment Management Plan Table 3E. Academic Experience Goal 2.2: Supporting Students in Choosing an Efficient Pathway to the Baccalaureate Actions 17. Emphasis on graduation in orientation and First Year Experience (FYE) programs for freshmen and transfer students. Expand FYE to cover all freshmen and transfer students 18. Strengthened support for GE for Lower-Division Students 19. Strengthened support for Life/Career Goal clarification for Lower-Division Students 20. Prominent association of career outcomes with undergraduate and graduate degree majors in catalogs and other student informational materials & resources Milestones Owner 17. Senate Policies governing FYE (referral to FYE panel which is evaluating FYE and transfer student first year experience). Sally Veregge, Terri Thames 18. Revised GE Guidelines Bob Cooper 19. Draft FYE Goals Bob Cooper 20. Career Counseling (a) - services, publications, website Terri Thames 21a. Undergraduate Advising (b) Bob Cooper Pam Stacks Pam Stacks, Bob Cooper Bob Cooper Pam Stacks 21b. Graduate Advising (b) 21. Emphasis on early choice of degree major supported by learning communities, and development of personal study plan 21c. Learning Communities (Humanities Honors Program, Housing? 21d. Peer Mentoring – Undergraduates (c) 21e. Peer Mentoring – Graduates (c) Status No action taken. Completed Check with Bob. In progress In progress In progress In progress Check with Bob No action taken Notes: (a) Appropriate persons in EAS coordinating with Career Center personnel to ensure all recruiting and advising material includes information on links between majors and career options (b) Greater Expectations Institute advising team proposes a structure to nurture a “culture of advising.” Advising team deadline of April 3 for written proposal and budget requests. Advising team proposal includes baseline training and workshops, creation of an electronic HUB to provide current, baseline information for advising. (c) Advising team proposal includes baseline training and workshops which includes the use of peer mentors/advisors. (This is now a second phase of the EM Panel proposal to the UPC). Table 3E. Academic Experience Goal 2.2: Tools to Keep Students on Efficient Pathways to the Baccalaureate, Credential & Masters Degree Actions 22. Wide promulgation of roadmaps to undergraduate/graduate degree 23. Alignment of Undergraduate and Graduate Degree Program Class Schedules to Roadmaps 24. Individual Student Study Plans mapped to degree 25. Use of Cumulated Individual Student Study Plans in planning Class Schedules Milestones 22. Roadmaps Published 23. Program Planning Bob Cooper 24. CMS Capability? Shawn Bibb 25. CMS Capability? Shawn Bibb 26a. Academic Success Center 26. Adoption of Strategies for Student Success (a) 26b. Writing Center 26c. Peer Mentoring 26d. Tutoring Page 7 of 9 Owner Bob Cooper Marshall Rose, Bob Cooper Bob Cooper Bob Cooper Marshall Status Check Check Check with Shawn Check with Shawn Completed In progress Check with Bob. Check with The 2006-07 Comprehensive Enrollment Management Plan Actions Milestones 26e. Plan for co-curricular activities 27. Enforce policies that limit or discourage drops, withdrawals, and grades of incomplete 26f. Regarding the Individual Student Study plans, the Integrated Learning panel is also tackling these issues – stay connected with their recommendations. 26g. Incentives to Increase Student/Faculty Contact 26h. Investment in Faculty Panel recommendations (b) 27a. Reports of granted exceptions for drops and withdrawals 27b. Policy of granted exceptions for drops and withdrawals (c) 27c. -Senate Discussion- policy to discourage Incompletes (d) Owner Rose Terri Thames Gail Evans, Eloise Stiglitz Sally Veregge, John Shawn Bibb Sally Veregge Sally Veregge Status Marshall. Check with Terri. In progress In progress Check with Shawn Check with Sally Check with Sally Notes: (a) Strategies for Student Success Strategies included: Monitor work of Enriching Student Experience Panel for impact of their plans on retention Appropriate persons in EAS coordinating with Student Life and Leadership personnel and with Undergraduate Studies on Orientation, Welcome Week and Convocation Increase funding for Welcome Week and Convocation (received $30K last year and were under-funded); Funding for Welcome Event at beginning of Spring semester Increase funding for Orientation – currently self-supported by student and parent fees; more funds needed to increase funding for incentive for faculty involvement Appropriate persons in EAS coordinating with Housing for recruitment literature, especially for families and tied to research showing student success increased when live on campus Partnership between Housing and Academic Division to establish Learning Communities (appropriate ownership of this one?) Chancellor’s Office has mandated that all student organizations must have faculty or professional staff advisors – collaboration between SLL and Academic Division to communicate requirement, emphasize in RTP process, and encourage faculty to participate (b) Faculty Panel recommendations 1. Revision of Retention, Tenure, and Promotion Policy to specifically evaluate and reward activities that involve student/faculty contact. Activities might include serving as advisors for student clubs or organizations, career and program advising, special advising for at-risk students, involving undergraduate and graduate students in faculty research or creative activities, hanging out in commuter student lounges or having occasional meals at the dormitories, taking students on field trips. 2. Provision of University resources so each regular faculty members can, if they wish, hire a student assistant for 5 hours per week. Students might do an number of tasks for faculty members, including do library research, assist in a discussion or lab session, do research in faculty labs or on faculty projects, serve as a peer mentor for a group of students in a class. 3. Reorganize faculty work to support student success. Divert a portion of the faculty assignment that is now directed at classroom teaching to participation in activities that directly engage students outside the classroom. 4. Reorganize classroom experiences to enhance the engagement of faculty and students. Add an additional unit to some classes for the purpose of having an addition hour that will engage students with the faculty member, beyond the traditional classroom activities. 5. Faculty Training. Train faculty on the finer points of advising and mentoring students. (c) The current policy to discourage drops (withdrawals after the end of the drop date) is very strong and does not need revision. The permission to drop without penalty is given centrally (via EAS), which results in consistent responses to students, and requires documentation. The policy regarding retroactive withdrawals is strong and strictly enforced centrally. (d) A referral will go to ISA: In order to receive an incomplete, a student must have complete 2/3rds of the class, be in good standing (C or better), have a serious and compelling reason for which documentation is provided, and have the permission of the instructor. The requirements to complete the class should be noted in writing and signed by the student and the instructor. Page 8 of 9 The 2006-07 Comprehensive Enrollment Management Plan Table 3E. Academic Experience Goal 2.2: Strong Advising Strategies and Practices Actions Milestones Owner Marshall Rose, Shawn Bibb 28a. Degree Audits 28. Provide rich CMS information and communications environment for Major Advising 28b. MySJSU Shawn Bibb 28c. Individual Student Study Plans Bob Cooper, Shawn Bibb 29a. Best Practices Study (a) 29b. Best Practices Study 29c. Planning efforts between UPC EM panel, advising providers, and Senate coordinated (b) 29. Strengthen Advising – timely, mandatory upon declaring or changing a major 29d. Advising Holds (c) 29e. Mandatory Advising: Undergraduates 29f. Mandatory Advising: Graduates (d) (e) Pam Stacks Sally Veregge Pam Stacks, Sally Veregge Pam Stacks, Sally Veregge Sally Veregge Sally Veregge 30. Frequent use of degree audits 30. CMS Tracking Shawn Bibb 31. Degree audits in a declared major not later than 70 semester units 31. Automated Degree Audits for Students with 60-80 units via MySJSU Marshall Rose Marshall Rose Pam Stacks, Sally Veregge Pam Stacks, Sally Veregge 32. Mandatory advising as student approaches/ exceeds minimum units required for degree 33. Mandatory advising for graduate students before they register for third semester 32a. Advising Holds (Major Declaration Policy) 32b. Advising Holds for Students with 90-100 units (New Policy) 33. Advising Holds (New Policy) Status Check with Marshall & Shawn Check with Shawn Check with Shawn & Bob Canceled ???? Completed In progress In progress No action taken. Check with Sally. Check with Shawn Check with Marshall Check with Marshall In progress In progress Notes: (a) Greater Expectations Institute (GEI) Advising Team “proofed” the best practices advising study. (b) GEI Advising Team consisted of individuals from Senate committees (Student Success, FYE Board, Undergraduate Studies, Instruction and Student Affairs, and Curriculum and Research), advising providers/programs (ASPIRE/McNAIR, Peer Mentors, LARC, and Student Advising Center), and UPC EM Panel members. The Advising Team continues to meet and act as a liaison between all affected entities. Proposals from the Advising Team will be vetted with all groups and submitted through the UPC EM Panel. (c) The GEI Advising Team advising proposal includes a structure to mitigate workload associated with mandatory advising needs. (d) This referral is currently being reviewed by the Undergraduate Studies Committee with input from the panel formed for Greater Expectations. Advising holds will be placed on students for mandatory advising. Mandatory advising after 60 units is too late. The policy should state that students should have mandatory advising prior to matriculating and at the end of their second semester (or after 24 units, in preparation for the following fall. Students who earn less than a C- in any class should also be flagged for mandatory advising. Mandatory advising should be required when a student earns their first grade below a C, prior to students getting on probation, and again, if students go onto probation. Faculty members should get hard copies of grade reports for their advising, such that they can review them and determine if a student is getting into trouble, and call the student in for advising if necessary. (e) Advising holds will be placed on students for mandatory advising. This will be a referral to the Graduate Studies and Research Committee. Mandatory advising for graduate students should occur prior to them matriculating and prior to registering for their third semester. Page 9 of 9 The 2006-07 Comprehensive Enrollment Management Plan