SAN JOSE STATE UNIVERSITY DEPARTMENT OF HOSPITALITY, RECREATION, AND TOURISM MANAGEMENT

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SAN JOSE STATE UNIVERSITY
DEPARTMENT OF HOSPITALITY, RECREATION, AND TOURISM MANAGEMENT
HRTM 134 HUMAN RESOURCE MANAGEMENT
HR REPRESENTATIVE - EMPLOYEE ORIENTATION ANALYSIS GUIDELINES
Setting / Context: Imagine that you are a new employee, asking the HR representative what you
should know to be successful in your new job.

Select and interview an organization’s HR representative, inquiring about the various policies
governing that organization’s employees. Any organization will do, provided that it is large enough
to have a dedicated HR department. You also may wish to obtain the HR policy manual for
reference purposes: to clarify information provided by the HR manager, or verify its accuracy.

Then, select and interview an employee of the same organization, and ask about her/his
knowledge of organizational policies. In other words, what do they recall their HR representative
telling them about their rights and responsibilities as a new employee, and where to go for help.

Write a paper comparing and contrasting the HR representative’s information as provided with the
employee’s understanding of the information s/he is aware of.

There is one overall question to ask the HR director: if I was a new employee, what would
you tell / give / show me to fully orient me to your agency?

The one overall question to ask the employee is: when you were first hired, what did HR tell
/ give / show you?

After asking the main question, ask follow-up questions to both the representative and the
employee about why they include something we haven’t discussed, or why they missed
something we did discuss. Those questions are variable, depending on your chosen agency.

Then, you compare and contrast the three sets of information, explaining what is similar
among them and what is different.

The paper should be whatever length is necessary to fully discuss the answers to your
questions.

This is an individual assignment, worth 50 full points.

Submit the paper to me by email – in MS-Word format – according to the course calendar
Grade
Content
Format
A
All rubric items
No format errors, as
included / addressed described in rubric
Spelling & Grammar
No spelling and
grammar errors
Team Contribution
Learner has made
full contribution
B
Minor rubric items
missed or wrong
Few, or minor format
errors
Few spelling or grammar Missed minor
errors
deadline or task
C
Several, or major
missed / wrong
items
Several and major
missed / wrong
items
Missing most or all
rubric items
Many, or major
format errors
Many spelling or
grammar errors
Missed major, or
several minor tasks
Many and major
format errors
Notable spelling or
grammar errors
Missed major and
several minor tasks
Format mostly, or
entirely ignored
Writing does not meet
university standards
Learner has made
no meaningful effort
D
F
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