Airdrie Library
Strategic Planning Session
Welcome back!
Tonight’s agenda:
•
•
•
•
Review results of first meeting (Janine)
Discuss 5 top priority service responses (Ken)
Review implications of recommendations /
reaction from board and staff (Janine)
Finalize selection of service responses (Ken)
CONNECT TO THE ONLINE WORLD
Public Internet Access (11 votes)
PLA Service Responses
CONNECT TO THE ONLINE WORLD
Public Internet Access (11 votes)
Possible audiences: Adults, teens children
Possible services: public computers, wireless,
training
Critical resources: staff knowledge, IT support,
facilities (furnishings, wire management,
etc.), technology (computers, network,
internet connection, printers, PC reservation
system)
PLA Service Responses
KNOW YOUR COMMUNITY
Community Resources and Services (9 votes)
PLA Service Responses
KNOW YOUR COMMUNITY
Community Resources and Services (9 votes)
Possible audiences: Adults, teens, new
residents, seniors
Possible services: Online community calendar,
community info directory, community info
blog, outreach to organizations,
committee/task force participation,
volunteer placement
Critical resources: staff, online tools
PLA Service Responses
VISIT A COMFORTABLE PLACE
Physical and Virtual Spaces (9 votes)
PLA Service Responses
VISIT A COMFORTABLE PLACE
Physical and Virtual Spaces (9 votes)
Possible audiences: Adults, teens, children,
organizations/clubs
Possible services: comfortable seating, café,
meeting rooms, gallery, gaming, web page
Critical resources: Facility space, facility
quality, furnishings & equipment, lighting,
staff skills (customer service,
exhibits/displays)
PLA Service Responses
CREATE YOUNG READERS
Early Literacy (8 votes)
PLA Service Responses
CREATE YOUNG READERS
Early Literacy (8 votes)
Possible audiences: Children (birth-5), parents,
caregivers and service providers
Possible services: Storytimes, “read to me”
programs, reading kits, book collections
Critical resources: Book collections, staff skill
(literacy theory, storytime), children’s area,
program rooms, children’s computers
PLA Service Responses
UNDERSTAND HOW TO FIND, EVALUATE, AND
USE INFORMATION: Information Fluency (8 votes)
PLA Service Responses
UNDERSTAND HOW TO FIND, EVALUATE, AND
USE INFORMATION: Information Fluency (8 votes)
Possible audiences: Seniors, adults, teens,
children
Possible services: Internet and technology
classes, online tutorials, school and senior
centre partnerships, on-the-spot training
Critical resources: Staff expertise and service
delivery training, manuals and other
support collection, computer lab
PLA Service Responses
Exercise
Your reactions to service
responses?
What target audiences for
each service response?
Analyzing the Top Five
•
THREE are already being done by the library
•
•
•
Create Young Readers; Connect to the Online
World; Visit a Comfortable Space
Relatively easy to extend and expand
TWO would be new for the library
•
•
Know Your Community; Understand How To Find
Information
More work to start “from scratch”
Options:
•
Option 1: Select all 5 service responses
•
•
•
•
Maintenance of existing 3
Limited establishment of new 2
Elimination of some existing initiatives
Option 2: Select existing 3 and 1 new
•
•
•
Some extension of existing 3
Stronger establishment of new 1
Option 3: Stick with existing 3
•
Strongest extension of existing 3
Prioritizing service responses
What new service
response is the highest
priority?
Selecting new service responses
Should the library implement the first
priority new service response ?
Should the library implement the second
priority new service response?
Conclusion and Next Steps
Thank you
for your time and effort.