374120 The Economic Environment A Pilot Project in Distance Learning at AUT by Robin J F Child Senior Lecturer Auckland University of Technology Faculty of Commerce, Private bag 92006, Auckland 1 robin.child@aut.ac.nz ph 917 9999 x 5781 fax 917 9990 Presented at the New Zealand Applied Business Education Conference held at the Christchurch College of Education 25 – 27 September 2002 SECTION 1: PLANNING Successful distance learning programmes don’t happen by accident. “Without exception, effective distance education programmes begin with careful planning and a focused understanding of module requirements and student needs” (Willis, 1996, WWW). The first section of this paper explains the ‘careful planning’ that went into this pilot project which in one sense, started in 1988 with the completion of the first two video programmes in the Real World Economics series. However it was not until ten years later, with the completion of the tenth video programme, and the start of work on a set of internet resources, that the plan began to take shape. Detailed planning started in early 2000. A number of proposals and budgets were prepared over the coming months as ideas about the exact nature of the pilot scheme were pondered, discussed and changed, and in November 2000 a final proposal was ready. This proposal was presented to the New Zealand Diploma in Business Board (NZDB) of Studies at Auckland University of Technology (AUT) on the 14 February 2001 and accepted. 1 Budget The budget for the project was drawn up to include a charge for the purchase of the economics video programmes and the use of the internet resources. Since the cost of these two resources was estimated to be roughly equivalent to the saving of room costs in the teaching block, the student fee remained unchanged for off campus students. Rationale We planned to offer The Economic Environment1 as a distance learning module for the following reasons: 1. To provide an alternative learning option for students who are: a. Seeking more flexibility in their study due to work or other commitments. b. Able to learn a content-rich subject more readily from self-paced rather than classroom-paced learning. c. Geographically isolated from a tertiary institution. 2. To increase the profile of the Business Faculty and AUT as an Institution that uses current technology. 3. To increase the number of students taking NZDB 120. 4. To provide for an assumed existing demand for on-line learning. Survey of Interest To gauge interest amongst students in studying off campus, an informal survey was carried out at exam hand-back in November 2000. One hundred and two students were given details of the proposed delivery of the off campus module and asked to indicate their degree of interest in studying in this way, if they were at the start of the module. The results were shown in Table 1 below. Table 1 Survey of Interest in Studying Economics Off Campus Interest Level Very Interested Interested Neutral Not Interested Percentage of Respondents 12 48 23 17 This seemed to confirm point four of the rationale above, since 12% of a semester’s intake at AUT would number around 50 students. This issue is treated in more detail in Section 2 of this report. Marketing Marketing for the distance learning module was via a new section written and incorporated in the Student Handbook and by advertising through the AUT schools’ liaison officer. 1 The Economic Environment is a core module of the New Zealand Diploma in Business and approximately 400 students enrol at AUT each semester. 2 Personnel A large number of people were involved in the development of the project, each of whom made an invaluable contribution. These included the members of the Board of Studies who read the proposal and authorised its commencement, support personnel who looked after enrolments and entered them onto the LearnOnline2 internet programme, administrators who dealt with the practical matters of mailing out information and resources, IT support personnel and the two lecturers who developed the Distance Learning course. Internet Resources These resources were the final key to offering students the choice of studying economics off campus and were produced in accordance with well accepted principles of learning design as reported to the NZDB Conference July 2001 in Auckland (Child, 2001). Module Requirements and Student Needs Both lecturers involved in developing this project and facilitating students learning have developed a deep understanding of the module requirements and student needs with over thirty years combined experience of teaching this module and its precursors. SECTION 2: OUTCOMES Students Nineteen students enrolled. Table 1 shows the highest level of economics studied by this group prior to Semester 1 2002. Table 2 Previous Study of Economics NZDB resits Never studied Econ before No information Class Total Number 11 7 1 19 This information provided two surprises: The first was the very low number of students who actually enrolled, given the interest revealed by the survey at the end of the previous year. Of course, when people who have completed a module with success are asked to imagine they are starting again and state if they would consider studying off campus, their answers are unlikely to be reliable. In anticipation of over fifty students wanting to study off campus, we had consulted with experienced colleagues and considered very carefully before making the decision to limit enrolments to twenty-two students per class. This turned out to be wishful, thinking since only nineteen students in total enrolled. Second semester 2002 enrolments were even lower, with only nine students committing to study off campus. However, semester 2 enrolments are traditionally lower for this module than semester 1 enrolments. 2 LearnOnline is a platform developed at AUT, using Lotus Notes, specifically designed for lecturers to develop modules based on the world wide web. Full details of this platform can be found in Child, R. (2001). Developing Economics as an Off Campus Module. NZDB Conference, AUT, Auckland. 3 The second surprise was the high number of students (58% of the total) who were NZDB 120 repeaters. When the survey was carried out, it was my strong impression that those who showed the most interest in studying off campus were predominately the students who had passed with a high mark (the majority of whom would not have sat NZDB120 before). For this reason I expected a large proportion of the enrolments to be high calibre, high achieving students. Delivery Both lecturers involved in facilitating the off campus classes were keen to provide a rich learning experience for the students, and on 21 February 2002 the following resources were sent out to those enrolled: 1. A weekly topic guide giving suggestions on how to effectively use the resources in a step by step list, 2. Nine purpose-built video programmes, together with detailed question banks to provide interactivity, 3. Access instructions to eight purpose-built internet programmes with questions, immediate feedback and explanations, 4. Weekly homework assignments; 5. Work book of questions and answers; 6. Instructions for purchasing the module text book. The LearnOnline internet platform also provided discussion topics and a ‘café’ facility. Students were also encouraged to get in touch with their lecturer via email and phone if they needed help with any aspect of the module material. In late December 2001, we had made the decision that we would not ask the students to come into AUT at the start of the module for an orientation meeting. We both felt that having opted to study at home, the students would be reluctant to give up a Saturday morning to learn how to access the internet programmes, use the discussion forums, email the lecturers and be told how important it was to keep at the work week by week, particularly when many would feel that they already knew enough about computers to work these tasks out for themselves. In retrospect this decision was probably a mistake and we held just such a meeting at the start of Semester 2 for the new enrolment of students. Tutor Workload This was a pilot project, so the two tutors involved had only second hand information on how much work would be involved. As stated above, the enrolments were much lower than we anticipated. The main area of work once the resources had been prepared, lay in marking their homework exercises, answering their queries via email and writing letters to the students to remind them of key dates for tests and collection of scripts and to encourage them to continue with their studies. The first two tasks are likely to be very variable semester by semester, depending on the needs of each group of students. Experience shows that even with a relatively small number of students, answering queries and marking work, does take a great deal of time. LearnOnline, the platform for internet resources, has a ‘Frequently Asked Questions’ facility that will be very useful in allowing us to deal with a large number of similar questions should the need arise. Because of the relatively small classes so far, this facility has not yet been used. 4 Overall Pass Rate of Students Completing The pass rate on completion of the off campus delivery was very satisfying with nine out of the eleven completing students gaining a pass; an 82% pass rate on completion. This compares with a 76% pass rate on completion for the whole module. Spread of Grades The grade percentages for the off campus and whole-module classes are shown in Table 3. The rates compare favourably with those achieved for the whole group, particularly the overall pass rate. However there were a high number of withdrawals from the off campus classes (8 students or 42% of enrolment). However of these eight, five either did not begin the module or participate in any way. Table 3 Comparison of Results between Off Campus and Whole Module – Percentages based on Enrolment Class Off Campus Whole Module Compltn 11 students 317 students Pass 82% A B C D 18% 27% 37% 9% E 9% 76% 22% 32% 22% 10% 13% Pass Rates of Students Repeating the Module It was mentioned earlier that a large percentage (58%) of the total enrolment in the off campus classes were students who had previously failed NZDB Economics at least once. It is a reasonable assumption that most of them decided to study at home thinking that they had a better chance of passing. If this was so, their decision was mistaken, for as Table 4 shows only 3 out of 11 re-sits (27%) gained a pass. In comparison, those who had never studied economics before obtained a 100% pass rate. Table 4 Results compared to Previous Study of Economics Previous Study of Economics NZDB resits Never studied before No information Totals Total 11 6 2 19 Completed 5 6 1 11 Passed Failed Withdrew DNC 3 6 1 6 1 1 2 1 7 1 9 Module Appraisal A detailed hard copy, Module Appraisal form, designed specifically for off campus students, was sent out before the final test. Ten students completed and returned these forms. The appraisal consisted of sixteen questions; six requiring students to indicate a response as shown in Table 5 on the following page; ten requiring a written response. The total figures in Table 5 give an overall view of a group of students well satisfied with the delivery and assessment of the module, with 78% in the High and Top classifications and 93% in the Middle to Top. 5 Looking at the responses in detail, the highest level of satisfaction was given to the internet programmes, with seven out of ten students giving them the top mark and two the next highest mark (1 did not use them at all). One student who gained a B+ said about the internet programmes – ‘the most helpful resource I have ever used’. Almost as high was the satisfaction from the weekly guidance sheets. Comments from two A grade students were ‘Excellent structure; excellent material’ Almost all other responses were very positive, with marks between middle and top, except for one student who didn’t enjoy the text book. Table 5 Student Responses to Module Appraisal Questions Lowest Low Mid Overall, I found this entire module very effective The textbook was excellent for this module The weekly guidance sheets were helpful The nine video programmes were helpful The eight internet programmes were helpful The assessments were based on the learning outcomes Totals Percentage of Total Response 1 1 1 1 2% 2 3% 2 2 1 2 2 9 15% High Top N/A 7 1 4 4 2 1 5 5 3 7 1 5 23 38% 3 24 40% 1 2% Answers to Written Response Questions Homework Exercises The topic guidance sheets provided weekly homework exercises and students were given the following instruction in the ‘Letter of Welcome’ to the module: ‘There will be regular tasks to send by snail or email to your tutors for marking and return. Make sure you cover these by the due date, so that you keep on track with your studies.’ This follows normal educational procedure and allows feedback to be given on a regular basis. However, only two students sent in homework exercises regularly. When asked in the appraisal sheet, seven students said they did the homework exercises but didn’t send them in, (thus not identifying any mistakes made in their work, since no answers are provided in the text book), two were too busy and one was late with enrolment and found all suitable classes full. Choice to Study Off Campus Seven students choose to study off campus to avoid having to waste time travelling in or waiting between lectures, one to avoid parking problems and one found no suitable on campus times. 6 Overall Satisfaction Levels When asked if they were satisfied with their choice to study off campus, seven students said ‘yes’, including the comment: ‘the best thing I ever did’, and two said ‘no’, due to lack of motivation and missing the interaction with an on-campus class. Time Spent Studying Off Campus The Letter of Welcome included these words about study time: ‘Full time students on campus spend six hours a week in the classroom plus time out of class, recommended at a further six hours.’ The survey results shown in Table 6 have some remarkable information if the student responses are to be believed. One student claims to have done no work on a regular basis and merely ‘looked at the books a day or two before hand’ and achieved a B pass. Another achieved the same grade on the basis of two hours study a week. Apart from these two very unusual results, the hours spent studying on a regular basis correlate very closely with the results. Table 6 Average Weekly Hours Spent Studying Number of Students Completing 1 2 Average Weekly Hours Spent Studying 0 2 1 2 4 5 1 2 6 8 1 Totals 10 Students 10 Pass/Fail/ Grade Pass B Fail D Pass B Pass C Pass C Pass C Pass C Pass B+ Pass A Pass A+ 9 Passed SECTION 3: AREAS FOR IMPROVEMENT The experience gained with this pilot project allowed us to identify a number of areas for improvement. Homework Exercises Students were required to email weekly home-works to their lecturers and a number of these required them to draw graphs as an essential part of the answer. Early in the planning we foresaw that this could cause a problem and had thought of various ways to solve it. One was to provide an electronic bank of every graph that could possibly be needed and get the students to cut and paste it into their answers. However the logistics of achieving this by the start date were just too difficult. 7 Another was to make the assumption that students would know how to draw graphs in Microsoft Word. Of course they didn’t. This problem was addressed in semester 2, 2002, by holding an orientation session where this skill was taught and an instruction sheet provided. However drawing graphs in Word is very time consuming and requires sharp hand- eye coordination. Even with this most satisfying level of control, there are still problems, for while it improves co-ordination it increases the task time. It has to be said that this area is a problem for getting completed homework exercises sent in and thus providing off campus students with regular feedback. Café and Discussion Forum Although the LearnOnline platform provided café (informal ‘chat’)and discussion (formal opinions) facilities to students, they were hardly used. The appraisal form responses gave reasons for this: 1. Students didn’t know how to use them, in spite of instructions in the programme. 2. They didn’t have time for them. 3. They didn’t see them as necessary, given that there were no marks for them and that they could get good explanations by emailing their tutor. 4. They didn’t want to expose their learning problems to a public forum of unknown peers. These issues were also included in the orientation programme at the start of Semester 2. Delivery of Module Resources We had unexpected problems with the delivery of the learning materials. AUT’s courier system requires the addressee to sign for the package; we only had home addresses and many students were at work. This problem was resolved for semester 2 by getting students to email an address where they could sign for the package, or a request to pick up their package at AUT. Summary The overall results were very satisfactory and confirm our decision to develop and offer The Economic Environment off campus. References Child, R. (2001). Developing Economics as an Off Campus Module. NZDB Conference, AUT, Auckland. Willis, B. (1996). Distance Education: An Overview Guide #1. Retrieved August13, 2002 from the World Wide Web:http://www.uidaho.edu/evo/dist1.html 8 9