Leader Aspirations and Job Satisfaction: The Moderating Effect of Leadership Position

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Leader Aspirations and Job Satisfaction: The Moderating Effect of
Leadership Position
New Zealand Applied Business Educators Conference
27& 28 September 2010
Napier
Maree Roche
Principal Academic Staff Member
School of Business
Waikato Institute of Technology
Private Bag 3036
Hamilton
Phone: +64 7 8348800 ext 8914
Email: maree.roche@wintec.ac.nz
Associate Professor Jarrod M. Haar
Department of Strategy & Human Resource Management
University of Waikato
Private Bag 3105
Hamilton
New Zealand
E-mail: haar@waikato.ac.nz
1
Self Determination Theory (SDT) asserts aspirations (life goals) of personal growth, relationship and
community (intrinsic aspirations) support wellbeing, whereas aspirations for wealth, image and fame
(extrinsic aspirations) is detrimental. The following study explores aspirations on a sample of 386 leaders
towards job satisfaction, and also testing the differences by leadership position (senior and junior).
Findings show that all aspirations are related to job satisfaction, with extrinsic aspirations negatively
related and intrinsic aspirations positively. Regression analysis showed that significant predictors were
image aspirations (negatively) and personal growth aspirations and relationships aspirations (positively).
In addition, the majority of interaction effects were significant showing that senior leaders enjoyed greater
job satisfaction than junior leaders, regarding most aspirations. This study is important as it highlights the
positive nature of intrinsic aspirations and the negative influence of extrinsic aspirations. Furthermore, it
highlights the importance of a senior leadership position for leveraging aspirations towards superior job
satisfaction.
Keywords: aspirations, leadership position, job satisfaction.
INTRODUCTION
Kasser, Kanner, Cohn and Ryan (2007) stated that the pursuit of extrinsic aspirations has undermined not
only the wellbeing of leaders, but also the wellbeing of others including employees and society. Moreover,
studies have confirmed the undermining role of pursuing aspirations such as wealth, image and fame on
the ability to enhance ones relationships, community, personal growth, and wellbeing outcomes (Deckop,
Jurkiewicz & Giacalone 2010; Vansteenkiste, Neyrinck, Niemiec, Soenens, De Witte, Van den Broeck
2007). Consequently, leaders can be viewed as concerned with self interest and the pursuit of extrinsic
aspirations, or viewed as acting with concern for others and intrinsic aspirations (Kasser, et al. 2007).
Sinclair (2007) argued that corporate leaders seeking extrinsic aspirations has led to a distrust in
leadership, while others have noted those seeking intrinsic aspirations are linked to successful leadership
(Cameron 2008; Avolio, Walumbwa, &Weber 2009). While we understand that aspirations are important,
little is understood about the potential for differences towards intrinsic and extrinsic aspirations of leaders.
Given the importance of leaders’ aspirations, the present study tests for differences amongst aspirations of
business leaders, and then examines aspirations by leadership position (junior and senior). The present
study will add to the sparse body of literature that examines aspirations within the workplace (Deckop et
al. 2010).
SELF DETERMINATION THEORY
Self Determination Theory (SDT) is a motivation theory based on the premise that people actively seek
opportunities to develop their fullest potential (Deci & Ryan 2000; Greguras & Diefendorff 2009). SDT
maintains development is via striving to broaden knowledge, connect with people, seek challenges, and to
integrate these experiences into an authentic sense of self (Ryan, Huta & Deci 2008; Vansteenkiste et al.
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2007; Sheldon & Kasser 2008; Greguras & Diefendorff 2009). Consequently, engagement in growth,
competence building, and enhanced relationships, culminates in psychological wellbeing (Sheldon &
Niemiec 2006; Vansteenkiste et al. 2007). SDT takes into account both optimal functioning (eudaimonic
wellbeing) and malfunctioning (the dark side of personality and behavior), and studies the conditions
which stimulate the former or elicit the latter (Deci & Ryan, 2000).
Therefore, SDT has both theoretical and practical importance in terms of leadership. Individual
endeavors of optimal or malfunction tendencies in leaders’ aspirations will either support or detract from
their own growth orientated potential and their ability to build relationships, both of which are
fundamental to leadership success (Ryan et al. 2008; Cameron, 2008). Moreover, SDT states that leaders
are likely to display optimal performance and wellbeing when psychological wellbeing is enhanced
(Vansteenkiste et al. 2007; Deci & Ryan, 2000). Central to SDT is the unifying concept of psychological
needs fulfillment. As a person has their psychological needs for autonomy (psychological freedom),
competence (enhancement of ones abilities and skill) and relatedness (meaningful connections with others)
met, wellbeing is enhanced. As such, psychological needs fulfillment provides the “framework for
integrating findings” - that is, aspirations either support psychological wellbeing (positive functioning), or
thwart psychological wellbeing (malfunctioning behavior) (Deci & Ryan, 2000, p. 263). Hence, SDT
asserts that people who pursue aspirations and goals that allow or support their psychological need
satisfaction, will benefit by enhanced wellbeing. In short, psychological wellbeing requires a synthesis
between needs satisfaction, motivation and the goals and aspirations of the individual leaders (Deci,
Connell & Ryan, 1989; Vansteenksite et al., 2007).
ASPIRATIONS
SDT, therefore asserts that it is the nature of the aspiration that supports or detracts from wellbeing. Ryan,
Sheldon, Kasser and Deci (1996) argued that the pursuit and attainment of some goals provide greater
satisfaction of psychological wellbeing than the pursuit and attainment of others. Aspirations towards
personal growth, relationships and community (and health) enhance wellbeing, whereas those goals
pursued in terms of wealth, fame, image and power undermine wellbeing (Deci & Ryan 2000, Kasser &
Ryan 1993, 1996; Kasser, Ryan, Couchman, & Sheldon 2004). Kasser and Ryan (1993, 1996)
distinguished between intrinsic aspirations (growth, affiliation, community contribution), and extrinsic
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aspirations (wealth, image and fame). The terms intrinsic and extrinsic aspirations are used to highlight
that some goals are expected to be more closely linked to satisfaction of the three basic needs (autonomy,
competence and relatedness) than others. Goals that are labeled intrinsic are satisfying in their own right
hence they provide direct satisfaction of the three basic needs. Intrinsic aspirations are positively related to
positive psychological wellbeing and positive adjustment (Deckop et al. 2010; Sheldon & Filak 2008),
while extrinsic goals have an ‘external’ orientation (Williams, Cox, Hedberg, & Deci 2000) or a ‘having’
orientation (Fromm 1976; Van Boven & Gilovich 2003) which are more related to obtaining contingent
approval or external signs of worth, and are therefore concerned with external manifestations of
importance rather than with meeting internal psychological need satisfaction. Furthermore, when people
are focused on extrinsic goals, they tend to be more oriented toward interpersonal comparisons
(Lyubomirsky & Ross 1997; Sirgy 1998), acquiring external signs of self-worth (Kasser, Ryan, Couchman,
& Sheldon 2004), and unstable self-esteem (Kernis, Brown, & Brody 2000), and have poorer wellbeing
(Sheldon & Kasser, 2008), less leadership efficacy (Hannah & Avolio, 2010), and less optimal functioning
(Kasser & Ryan, 1996).
DIRECT HYPOTHESES
Studies of aspirations have found intrinsic aspirations are linked positively to outcomes, while extrinsic
aspirations are linked negatively. The present study focuses on job satisfaction of leaders. Locke (1969)
defined job satisfaction as ‘‘the pleasurable emotional state resulting from the appraisal of one’s job as
achieving or facilitating the achievement of one’s job values” (p. 316). We hypothesize that extrinsic
aspirations (wealth, image and fame) will lead to lower job satisfaction because the leader will be too
focused on external aspects, such as building their own wealth, fame and looking good, rather than
enhancing their leadership skills, through building teams, consensus and positive and supportive
workplace climates. Conversely, intrinsic aspirations (growth, affiliation, community contribution) will
lead to higher job satisfaction because the leader will have congruity between their aspirations and job
functions (e.g. building relationships). As such we expect those leaders with intrinsic aspirations to be
focused on building relationships, positive workplace ‘communities’ and personal growth, and as such,
gain greater value from, and satisfaction with, their jobs. These are provided below:
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Hypothesis 1: Higher extrinsic aspirations (a) wealth, (b) image, (c) fame, will be linked to lower job
satisfaction.
Hypothesis 2: Higher intrinsic aspirations (a) growth, (b) affiliation, (c) community, will be linked to
higher job satisfaction.
MODERATING EFFECTS OF LEADERSHIP POSITION
The present study also tests the influence of aspirations towards job satisfaction by leadership level. This is
because there may be additional and different pressures on senior leaders and their aspirations, compared
to junior leaders. We suggest senior leaders, due to greater experience in the workplace and in their
managerial position, will be better able to buffer the reduction in job satisfaction through focusing on
extrinsic aspirations. For example, aspirations towards wealth may already be partially met through a
senior position salary, leading to a reduced need to see this extrinsic aspiration in a poor or negative light.
Similarly, image aspirations and the focus on looking good might be viewed as a necessary component
towards senior management, for example, having a higher external profile may necessitate a higher
standard and quality of dress. Finally, fame aspirations may also be partially met by being promoted into a
senior role and undertaking higher profile duties. As such the influence these aspirations have on job
satisfaction may be off-set (reduced) by the context of being a senior leader. For example, having fame due
to being a senior figure in an organization may provide greater personal satisfaction and as such, not
reduce job satisfaction as much as it would for junior managers. Overall, we argue that senior managers
will be able to buffer the detrimental influence of extrinsic aspirations on their job satisfaction due to these
aspirations having different meanings and effects for those in a senior role.
Hypothesis 3: Senior leader position will moderate (buffer) the influence of extrinsic aspirations (a)
wealth, (b) image, (c) fame, towards job satisfaction.
We also suggest senior leaders will be more skilled and savvy due to their greater experience in
the workplace and from their managerial position, and as such, will be able to enhance the benefits of
intrinsic aspirations towards benefiting their job satisfaction. For example, aspirations towards personal
growth may already be partially met through being in a senior leadership position. As such, the senior
leader may feel this aspiration is not only important but vitally so towards having achieved where they are,
and as such, lead to enhanced feelings of satisfaction towards their job. Similarly, aspirations towards
5
relationships may be fundamental for leaders and especially senior leaders, and as such, being able to have
strong and rewarding relationships may lead senior leaders to further enhance their job satisfaction,
perhaps through more opportunities to meet and have relationships with other senior members of the
organization and wider community. This last point segues into community aspirations and again, this may
provide the senior leader with greater opportunities to enjoy their job through playing a more active and
potentially important role, in the wider community. Overall, we argue that senior managers will be able to
enhance the positive influence of intrinsic aspirations on their job satisfaction due to these aspirations
having different meanings and effects and being more powerful for, senior leaders, than junior leaders.
Hypothesis 4: Senior leader position will moderate (enhance) the influence of intrinsic aspirations (a)
growth, (b) affiliation, (c) community, towards job satisfaction.
METHOD
Sample and Procedure
Data were collected from over 250 organizations, spread across a wide regional location in New Zealand.
Supervisors and managers were the target of this survey, and a question was included in the front of the
survey to confirm they were in a position of authority (supervisor or manager). A total of 386 surveys
(from 500) were returned for a response rate of 77.2%. Survey one included items relating to the six
dimensions of aspirations, as well as demographic variables. Two weeks later survey two was
administrated to the same participants (containing the job satisfaction measure). On average, the
participants were 37.4 years old (SD=13), 58% were male, married (59%), parents (54%), and union
members (12%). Respondents worked 39.7 hours per week (SD=13.4), had job tenure of 5.7 years
(SD=6.6) and organizational tenure of 9 years (SD=9.3).
Measures (see Table 1 below for all reliability scores)
Outcome variable: Job satisfaction was measured using 4-items from Judge, Bono, Erez and Locke
(2005), coded 1=strongly disagree, 5=strongly agree. A sample question is “Most days I am enthusiastic
about my work”. Predictor variables: Aspirations were assessed using 30-item Aspirations Index by
Kasser (2002a), coded 1=not at all, 5=very. Questions followed the stem “Please circle the number that
best represents your opinion relating to the following goals or aspirations that you hope to accomplish over
the course of your life”. These items relate to six dimensions, which relate to intrinsic aspirations
6
(meaningful relationships, personal growth, and community contributions) and extrinsic aspirations
(wealth, fame, and image). To test the factor structure of the six dimensions, an exploratory factor analysis
(principal components, varimax rotation) was run to explore the nature of the measure. This supported the
six factor structure of the aspirations index. For the personal growth measure, one item was dropped (“To
choose what I do, instead of being pushed along by life”) as it did not load sufficiently to this factor (or
any other factor). In the end the six factor structure supported the theoretical split and all measures had
adequate reliability. Moderator variable: Position was coded senior leader = 1 and junior leader = 0.
Control variables: Age (years0, Gender (1=female, 0=male), Hours Worked (per week), Tenure (years).
Analysis
To explore the direct effects of aspirations on job satisfaction (Hypotheses 1-2), and the potential
moderating effects of leadership position (Hypotheses 3-4), hierarchical regression analysis was computed
with job satisfaction as the dependent variable. The centering procedure (Aiken & West, 1991) was
followed where interaction effect variables were z-scored.
RESULTS
Descriptive statistics for all the study variables are shown in the Table below.
From the Table (below) we can see the mean scores for aspirations vary considerably. Towards the
extrinsic aspirations, wealth (M=3.3) is above the mid-point of 3.0, while fame (M=2.2) and image
(M=2.4) are both significantly lower. T-tests confirmed that wealth aspirations are significantly higher than
fame (t= 20.8, p< .001) and image (t= 16.4, p< .001). Towards the intrinsic aspirations, personal growth
(M=4.2), relationships (M=4.3) and community (M=3.8) are all above the mid-point of 3.0.
Variables
M
Extrinsic Aspirations:
Wealth
3.3
Fame
2.3
Image
2.4
Intrinsic Aspirations:
Personal Growth 4.2
Relationships
4.3
Community
3.8
Job Satisfaction 3.6
SD
1
2
3
.81
.93
.98
.86
.49**
.50**
.79
.60**
.89
.64
.73
.82
.69
.04
-.01
-.03
-.20**
.07
-.02
.15**
-.13*
.06
.01
-.04
-.23**
4
5
6
7
.77
.54**
.55**
.21**
.89
.49**
.23**
.89
.18**
.79
N=386, *p< .05, **p< .01. Bold scores on the diagonal show reliability scores (Cronbach’s alpha).
7
While all the intrinsic aspirations are well above the mid-point, community was significantly
lower than personal growth (t= -10.5, p< .001), and significantly lower than relationships (t= -13.3, p<
.001). In comparing intrinsic versus extrinsic aspirations, paired-sampled t-tests showed that all three
intrinsic aspirations (personal growth, relationships and community) were significantly higher than all
three intrinsic aspirations (wealth, fame and image) (all p< .001). Table 1 also shows that all aspirations
are significantly correlated with job satisfaction, with extrinsic aspirations significantly and negatively
correlated with job satisfaction (-.12 < r < -.24, p< .05) and intrinsic aspirations significantly and
positively correlated with job satisfaction (.17 < r < .24, p< .01).
Hierarchical regression analysis towards job satisfaction is shown in Table below. Direct Effects:
The table below shows needs image aspirations are significantly and negatively related to job satisfaction
(β= -.16, p< .05), while aspirations of personal growth (β= .16, p< .05), and relationships (β= .13, p< .05)
are significantly and positively related to job satisfaction. From Step 2, we can see the aspirations
dimensions account for a modest amount of variance (8%, p< .001). This provides support for Hypotheses
1b and 2a and 2b. Indirect Effects: There were a number of significant interactions towards job
satisfaction, with senior position interacting significantly with wealth (ß= .12, p< .05), fame (ß= -.20, p<
.01), image (ß= .13, p< .05), personal growth (ß= -.14, p< .05), and community (ß= .13, p< .05). From
Step 4, we can see the interactions between aspirations dimensions and senior position account for an
additional and significant amount of variance (4%, p< .05). This provides support for Hypotheses 2a, 3b
and 3c, and Hypotheses 4a and 4c.
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Variables
Age
Gender
Hours Worked
Education
Wealth
Fame
Image
Personal growth
Relationships
Community
Position
Step 1
Controls
.28***
.02
.13*
-.07
Job Satisfaction
Step 2
Step 3
Aspirations
Moderator
.20**
.16*
.01
.00
.11
.07
-.07
-.07
-.07
.06
-.16*
.16*
.13*
-.02
Step 4
Interactions
.18**
-.00
.06
-.07
-.07
.04
-.15*
.17*
.13*
-.02
-.07
.04
-.13*
.18**
.12*
-.01
.15*
.16**
Wealth x Position
Fame x Position
Image x Position
Personal growth x Position
Relationships x Position
Community x Position
R2 Change
.09***
.08***
.02*
Total R2
.09
.17
.19
2
Total Adjusted R
.08
.14
.16
Total F Statistic
7.271***
5.958***
6.127***
*p<.05, **p<.01, ***p< .001. Standardized regression coefficients, all significance tests were one-tailed.
.12*
-.20**
.13*
-.14*
.06
.13*
.04*
.23
.18
4.861***
9
Overall, the regression model is significant and strong for job satisfaction (R2 = .23, F = 4.861, p< .001).
Finally, the variance inflation factors (VIF) were examined for evidence of multicollinearity. While VIF
scores of 10 or higher represents problems (Ryan, 1997), the scores from the present study were all below
2.0, indicating no evidence of multicollinearity unduly influencing the regression estimates. To facilitate
interpretation of the significant moderator effects, plots of the interactions are presented in the Figures
below.
Figure 1 (above) shows that at low levels of extrinsic aspirations (wealth, image and fame), there is a
significantly difference between leaders at low and high position and their job satisfaction. When extrinsic
aspirations levels increase to high, senior leaders maintain their high levels of job satisfaction, while junior
leaders report lower job satisfaction. Overall, leadership position helps buffer the negative influence of
extrinsic aspirations on job satisfaction, which supports the hypothesized effect.
Figure 2 (below) shows that at low levels of intrinsic aspirations (personal growth and
community), there is a significantly difference between leaders at low and high position and their job
satisfaction. When intrinsic aspirations levels increase to high, junior leaders maintain their lower levels of
job satisfaction, while senior leaders report higher job satisfaction. Overall, leadership position helps
enhance the positive influence of intrinsic aspirations on job satisfaction, which supports the hypothesized
effect.
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JOB SATISFACTION
3.5
3.4
Junior
Leader
Senior
Leader
3.3
3.2
Low Intrinsic Aspirations
High Intrinsic Aspirations
DISCUSSION
The present study tested differences in extrinsic and intrinsic aspirations amongst a sample of leaders from
both senior and junior leadership roles towards job satisfaction, and demonstrated that aspirations for
community, relatedness and personal growth were more important and dominant than extrinsic aspirations.
Overall, the mean scores for intrinsic aspirations (personal growth, relationships and community) were
significantly higher than extrinsic aspirations (wealth, fame and image). Only the wealth aspiration from
the extrinsic aspirations had a mean score above the mid-point (M=3.2), which might represent the
capitalistic nature of western economies (Kashdan & Breen 2007). However, overall, the extrinsic
aspirations appear to be significantly less important than intrinsic aspirations in our sample of leaders.
Towards job satisfaction, the aspirations of personal growth and relationships were found to be the most
important positive aspirations and these enhanced job satisfaction as expected. Consequently, leaders
focused on personally growing themselves as well as engaging in rewarding relationships with others are
more likely to enjoy their work and job more. Similarly, image aspirations reduced job satisfaction
highlighting that leaders focused too much on their looks and image are likely to feel less grounded in
their job and thus realize less enjoyment and satisfaction from their work. Hence even though being high
self-monitoring, particularly towards physical image, has been found to aid ones leadership career (Kilduff
& Day 1994; Sheldon & Krieger 2004), this may place additional pressures on leaders job
11
satisfaction.These findings are the first of their kind in New Zealand and provide support for the notion
that SDT factors associated with aspirations may be important for understanding employee wellbeing.
The present study also tested moderating effects and from our sample of New Zealand leaders and
found that leadership position was important, with the detrimental effects of extrinsic aspirations towards
job satisfaction being buffered for senior leaders and similarly, the positive aspects of intrinsic aspirations
were enhanced. This is an important finding because researchers have noted that extrinsic aspirations
undermine trust in leadership and business (Kasser et al. 2007), and that leaders own self interest creates
distrust in leadership (Sinclair 2007). Consequently, while extreme focus on extrinsic aspirations may be
detrimental in leaders (Kasser et al. 2007; Sinclair 2007), it appears senior managers have a greater
understanding of the potential dangers – at least towards feelings of their own job, and as such, are able to
better conceptualize and realize these aspirations towards their job satisfaction. Overall, the present study
finds New Zealand leaders are generally in line with positive leadership literature and practices that
conclude that growth and relationship building orientations are key aspects to positive leadership
(Cameron 2008; Avolio et al. 2009). This provides an encouraging picture for leadership emergence in
New Zealand. Some limitations in the present study that should be highlighted, including the use of cross
sectional data, although collected at a single point in time. Overall, the present study benefited by
sampling a large number of organizations and leaders in different professions, improving the overall
generalizability of the findings. Furthermore, no study has tested whether aspirations of leaders influence
outcomes of subordinates, such as job satisfaction or burnout, and this might be a useful avenue for future
research. Research could also investigate whether aspirations significantly change towards becoming more
dominantly extrinsic (or vise versa) in higher senior positions, such as elite CEOs, as these figures tend to
be the most newsworthy (Sinclair, 2007). Furthermore, factor analysis confirmed the structure of
aspirations and noted they appear fundamentally different amongst respondents, which supports theoretical
and empirical studies. A future study might improve our design by conducting a longitudinal analysis to
see whether aspirations change over time for leaders, especially through the junior to senior leadership
junction. Overall, the present study was centered on understanding the influence of aspirations on leader’s
job satisfaction, and this was largely supported.
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