Tualatin Valley Water District’s Framework for Emergency Preparedness Michael J. Britch, P.E. Chief Engineer Tualatin Valley Water District Executive MPA - Capstone Presentation June 13, 2015 Mark O. Hatfield School of Government Portland State University 1 Outline • • • • • Background and Significance Key Research Questions Research Methods Research Findings Acknowledgements 2 Let’s Start with Some Context about Water Water is a Gift Water is Precious Water is Essential Water Systems Impacted by Natural Disasters & Manmade Events • • • • • 2005 Hurricane Katrina 2012 Hurricane Sandy 2013 Colorado flooding 2014 Toledo toxic algae 2014 West Virginia toxic chemicals • Cascadia Subduction Earthquake 4 Cascadia Subduction Zone Earthquake Expected to be Similar to Tohoku Japan M9.0 Earthquake (March 11, 2011) Long-Term Impacts Severe (1906 San Francisco Earthquake) • The population leaves Source: Resilience by Design Long-Term Impacts Severe (Hurricane Katrina) • The economy suffers 7 Source: Resilience by Design Research Questions • What areas need to be addressed for the District to be prepared for a major earthquake? • What is the District’s current state of preparedness? "Don't let the perfect be the enemy of the good” – Voltaire “We cannot solve our problems with the same thinking we used when we created them” - Einstein 8 Research Methods • Literature review • Data collection: – Expert input Emergency preparedness Key stakeholders Water industry District staff – Survey Alaska 9.2 M Earthquake. March 27, 1964, at 5:36 p.m. Duration ~ 4 minutes 9 Literature Review Oregon Resilience Plan NIST Resiliency Framework Expert Input • Essential healthcare facilities • Fire & emergency response • Key retail – Groceries – Pharmacies • Banking 11 Research Findings TVWD’s Emergency Preparedness Framework District Resiliency Policy & Program Policy & Liaison Business Systems Infrastructure Resource Planning Commun -ications Finance Response Planning Governance Software Planning Human Capital Procedures & Protocols Capital for Ongoing Operations Training & Preparations Resiliency Policies Hardware Design Standards Critical Inventory Community Engagement Insurance Operations Formal & Informal Agreements Enterprise Architecture Condition Assessment Key Stockpile Locations Long-term Financial Planning Emergency Response Plan Building Relationships Internet Connectivity Redundancy Vulnerability /Risk Assessments Security & Public Safety Level of Service Goals Delegated Authority Research Findings Policy & liaison sub-element: • Governance • Resiliency policies • Agreements • Relationships • Level of service goals • Delegated authority 13 Research Findings Business systems sub-element: • Software • Hardware – servers, laptops, etc… • Enterprise architecture • Internet connectivity redundancy Presidential Policy Directive/PPD-21: The term "resilience" means the … to withstand and recover from deliberate attacks,... [cyber security – e.g. remote access policies, etc…] 14 Research Findings Water system infrastructure sub-element: • Planning • Design standards • Condition assessment • Vulnerability/risk assessments 15 Research Findings Resource planning sub-element: • Human capital • Critical inventory • Key stockpile locations • Security & public safety 16 Research Findings Communications sub-element: “Communications is one of the most common types of failures during disasters” – FEMA – Establish procedures, protocols for communications & sharing information for: Staff Key stakeholders Elected officials Customers News organizations C.O.L.T. – Cell on light truck – Community engagement 17 Research Findings Finance sub-element: • Capital for ongoing operations: – Payroll – Vendors – Cash on hand – Billing – FEMA reimbursements • Insurance • Long-term financial planning 18 Research Findings Response planning sub-element: • Training & preparations National Fire Academy/Emergency Management Institute – Exercises – Familiar with equipment & materials – Staff and family • Operations • Emergency Response Plan Community-Specific Integrated Emergency Management Course (CS IEMC) - Earthquake Hazard - April 14 – 18, 2014 Emmitsburg, MD 19 Survey Results – Part 1 District’s estimated current level of preparedness POLICY & LIAISON 63% BUSINESS SYSTEMS 52% INFRASTRUCTURE 53% RESOURCE PLANNING 38% COMMUNICATIONS 63% FINANCE 76% RESPONSE PLANNING 53% 0% 10% 20% 30% 40% Response Average 50% 60% 70% 80% 90% 20 100% Survey Results – Part 2 Prioritization of sub-elements District Resiliency Policy & Program Policy & Liaison Business Systems Infrastructure Resource Planning Commun -ications Finance Response Planning Governance Software Planning Human Capital Procedures & Protocols Capital for Ongoing Operations Training & Preparations Resiliency Policies Hardware Design Standards Critical Inventory Community Engagement Insurance Operations Formal & Informal Agreements Enterprise Architecture Condition Assessment Key Stockpile Locations Long-term Financial Planning Emergency Response Plan Building Relationships Internet Connectivity Redundancy Vulnerability /Risk Assessments Security & Public Safety Level of Service Goals Delegated Authority Acknowledgements • I would like to thank my family… for their support & understanding over the last 21 months • Cohort members • Faculty & staff 22 Questions Tualatin Valley Water District’s Framework for Emergency Preparedness Michael J. Britch, P.E. Chief Engineer Tualatin Valley Water District EMPA Capstone Presentation June 13, 2015 23