Franklin Square Hospital Center
Health Education Internship
Community Fieldwork Handbook
General Agency Information
AGENCY NAME:
Franklin Square Hospital Center
Community Health Education
AGENCY ADDRESS:
9000 Franklin Square Dr.
Baltimore, MD 21237
9101 Franklin Square Drive
Baltimore, MD 21237
AGENCY TELEPONE:
443-777-7000
443-777-7657
WEB PAGE/URL:
www.franklinsquare.org
www.franklinsquare.org/body.cfm?id=485
GEOGRAPHIC AREAS SERVED:
Southeastern Baltimore County, Southeastern Harford County, Eastern Baltimore
City
SUPERVISORS:
Patricia Isennock, RN
tricia.isennock@medstar.net
Community Outreach Manager
443-777-8246
AGENCY GOALS & OBJECTIVES:
Franklin Square Hospital Center, a member of MedStar Health, provides the highest quality
healthcare and education to our communities.
DEPARTMENT GOALS & OBJECTIVES:
Our mission is to reach out to Franklin Square communities with accessible, population-sensitive
health education and wellness opportunities.
Birth and Family Education offers a wide spectrum of classes to provide the information needed
to create a personal birthing plan.
Community Health Education sponsors and supports community programs to promote health and
wellness.
CRIMINAL BACKGROUND CHECK REQUIRED?
Yes
INTERNSHIP INFORMATION:
Internship will begin with Hospital orientation (1 day) with new employees followed by
Community Health Education departmental orientation. Student skills and interest will be
assessed for the best fit in planning projects. Interns will observe and shadow practitioners in
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various areas. Projects may include: community assessments, curriculum planning, exhibit
creation, inventory management, group presentations, data entry, and program evaluations.
INTERN INFORMATION:
Franklin Square values
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Service: We strive to anticipate and meet the needs of our patients, physicians and coworkers.
Patient First: We strive to deliver the best to every patient every day. The patient is the
first priority in everything we do.
Integrity: We communicate openly and honestly, build trust and conduct ourselves
according to the highest ethical standards.
Respect: We treat each individual, those we serve and those with whom we work, with
the highest professionalism and dignity.
Innovation: We embrace change and work to improve all we do in a fiscally responsible
manner.
Teamwork: System effectiveness is built on collective strength and cultural diversity of
everyone, working with open communication and mutual respect.
Health Education Internship at Franklin Square requires commitment to the hospital values, a
great degree of self-motivation, good organizational skills, open communication, and reliability.
OTHER INFORMATION:
Hours Basically weekdays, approximately 8 a.m. to 4 p.m. but are very flexible and include
occasional evenings (to 10 p.m.) and weekends.
Appropriate Dress Uniforms are not required. General dress should be consistent with
standards of safety and good business taste. Departmental shirts will be provided to wear with
khakis and good walking shoes for community health fairs.
Parking Free off-street parking available.
Transportation Franklin Square is located on several MTA bus routes. Some individual
transportation to community sites will be required.
Confidentiality Any information concerning the business of our hospital, patients, suppliers,
employees, or personnel associated wit the hospital is confidential and restricted. You may not
reveal any such information except under the direction and approval of your immediate
supervisor.
Computer skills Interns should be computer literate; Franklin Square uses Lotus Notes and
Microsoft Office (Word, Excel, PowerPoint); email and internet are involved in daily interactions.
Community Interaction Interns will be interacting with the public – outgoing personality,
familiarity with group dynamics and public speaking are beneficial.
Personal attributes Self-motivation, enthusiasm, and flexibility are necessary for the success of
this internship.
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