Hybrid Keyword Auctions Ashish Goel Stanford University Joint work with Kamesh Munagala, Duke University Online Advertising Pricing Models CPM (Cost per thousand impressions) CPC (Cost per click) CPA (Cost per acquisition) Conversion rates: • Click-through-rate (CTR), conversion from clicks to acquisitions, … Differences between these pricing models: Uncertainty in conversion rates: • Sparse data, changing rates, … Stochastic fluctuations: • Even if the conversion rates were known exactly, the number of clicks/conversions would still vary, especially for small samples 1 Cost-Per-Click Auction Advertiser Bid = Cost per Click C Auctioneer (Search Engine) 2 Cost-Per-Click Auction Advertiser Bid = Cost per Click C Auctioneer (Search Engine) CTR estimate Q 3 Cost-Per-Click Auction Advertiser Bid = Cost per Click C Auctioneer (Search Engine) CTR estimate Q • Value/impression ordering: C1Q1 > C2Q2 > … • Give impression to bidder 1 at CPC = C2Q2/Q1 4 Cost-Per-Click Auction Advertiser Bid = Cost per Click C Auctioneer (Search Engine) CTR estimate Q • Value/impression ordering: C1Q1 > C2Q2 > … • Give impression to bidder 1 at CPC = C2Q2/Q1 VCG Mechanism: Truthful for a single slot, assuming static CTR estimates Can be made truthful for multiple slots [Vickrey-Clark-Groves, Myerson81, AGM06] This talk will focus on single slot for proofs/examples 5 When Does this Work Well? High volume targets (keywords) Good estimates of CTR What fraction of searches are to high volume targets? Folklore: a small fraction Motivating problem: How to better monetize the low volume keywords? 6 7 8 Possible Solutions Coarse ad groups to predict CTR: Use performance of advertiser on possibly unrelated keywords Predictive models Regression analysis/feature extraction Taxonomies/clustering Collaborative filtering Learn the human brain! Our approach: Richer pricing models + Learning 9 Hybrid Scheme: 2-Dim Bid M = Cost per Impression C = Cost per Click Advertiser <M,C > Auctioneer (Search Engine) 10 Hybrid Scheme M = Cost per Impression C = Cost per Click Advertiser <M,C > Auctioneer (Search Engine) CTR estimate Q 11 Hybrid Scheme M = Cost per Impression C = Cost per Click Advertiser <M,C > Auctioneer (Search Engine) CTR estimate Q • Advertiser’s score Ri = max { Mi , Ci Qi } 12 Hybrid Scheme M = Cost per Impression C = Cost per Click Advertiser <M,C > Auctioneer (Search Engine) CTR estimate Q • Advertiser’s score Ri = max { Mi , Ci Qi } • Order by score: R1 > R2 > … 13 Hybrid Scheme M = Cost per Impression C = Cost per Click Advertiser <M,C > Auctioneer (Search Engine) CTR estimate Q • Advertiser’s score Ri = max { Mi , Ci Qi } • Order by score: R1 > R2 > … • Give impression to bidder 1: • If M1 > C1Q1 then charge R2 per impression • If M1 < C1Q1 then charge R2 / Q1 per click 14 Example: CPC Auction Bidder 1 Bidder 2 Per click cost C 5 10 Conversion rate estimate Q 0.1 0.08 C*Q 0.5 0.8 CPC auction allocates to bidder 2 at CPC = 0.5/0.08 = 6.25 15 Example: Hybrid Auction Bidder 1 Bidder 2 Per click cost C 5 10 Conversion rate estimate Q 0.1 0.08 C*Q 0.5 0.8 Per impression cost M 1.0 0 Max {M, C * Q} 1.0 0.8 Hybrid auction allocates to bidder 1 at CPI = 0.8 16 Why Such a Model? Per-impression bid: Advertiser’s estimate or “belief” of CTR May or may not be an accurate reflection of the truth Backward compatible with cost-per-click (CPC) bidding 17 Why Such a Model? Per-impression bid: Advertiser’s estimate or “belief” of CTR May or may not be an accurate reflection of the truth Backward compatible with cost-per-click (CPC) bidding Why would the advertiser know any better? Advertiser aggregates data from various publishers Has domain specific models not available to auctioneer Is willing to pay a premium for internal experiments 18 Provable Benefits 1. Search engine: Better monetization of low volume keywords n Typical case: Unbounded gain over CPC auction n Pathological worst case: Bounded loss over CPC auction 2. Advertiser: Opportunity to make the search engine converge to the correct CTR estimate without paying a premium 3. Technical: a) Truthful b) Accounts for risk characteristics of the advertiser c) Allows users to implement complex strategies 19 Key Point Implementing the properties need both per impression and per click bids 20 Multiple Slots Show the top K scoring advertisers Assume R1 > R2 > … > RK > RK+1… Generalized Second Price (GSP) mechanism: For the ith advertiser, if: • If Mi > QiCi then charge Ri+1 per impression • If Mi < QiCi then charge Ri+1 / Qi per click 21 Multiple Slots Show the top K scoring advertisers Assume R1 > R2 > … > RK > RK+1… Generalized Second Price (GSP) mechanism: For the ith advertiser, if: • If Mi > QiCi then charge Ri+1 per impression • If Mi < QiCi then charge Ri+1 / Qi per click Can also implement VCG [Vickrey-Clark-Groves, Myerson81, AGM06] Need separable CTR assumption Details in the paper 22 Uncertainty Model for CTR For analyzing advantages of Hybrid, we need to model: Available information about CTR Asymmetry in information between advertiser and auctioneer Evolution of this information over time We will use Bayesian model of information Prior distributions Specifically, Beta priors (more later) 23 Bayesian Model for CTR True underlying CTR = p Advertiser Auctioneer (Search Engine) 24 Bayesian Model for CTR True underlying CTR = p Advertiser Auctioneer (Search Engine) 25 Bayesian Model for CTR True underlying CTR = p Per-impression bid CTR estimate M Q Advertiser Auctioneer (Search Engine) 26 Bayesian Model for CTR True underlying CTR = p Per-impression bid CTR estimate M Q Advertiser Auctioneer (Search Engine) Each agent optimizes based on its current “belief” or prior: Beliefs updated with every impression Over time, become sharply concentrated around true CTR 27 What is a Prior? Simply models asymmetric information Sharper prior More certain about true CTR p E[ Prior ] need not be equal to p Main advantage of per-impression bids is when: Advertiser’s prior is “more resolved” than auctioneer’s Limiting case: Advertiser certain about CTR p Priors are only for purpose of analysis Mechanism is well-defined regardless of modeling assumptions 28 Truthfulness Advertiser assumes CTR follows distribution Padv Wishes to maximize expected profit at current step E[Padv] = x = Expected belief about CTR Click utility = C Expected profit = C x - Expected price 29 Truthfulness Advertiser assumes CTR follows distribution Padv Wishes to maximize expected profit at current step E[Padv] = x = Expected belief about CTR Click utility = C Expected profit = C x - Expected price Bidding (Cx, C) is the dominant strategy Regardless of Q used by auctioneer and true CTR p Elicits advertiser’s “expected belief” about the CTR! Holds in many other settings (more later) 30 Specific Class of Priors Conjugate Beta Priors Auctioneer’s Pauc for advertiser i = Beta( , ) , are positive integers Conjugate of Bernoulli distribution (CTR) Expected value = / ( + ) 32 Conjugate Beta Priors Auctioneer’s Pauc for advertiser i = Beta( , ) , are positive integers Conjugate of Bernoulli distribution (CTR) Expected value = / ( + ) Bayesian update with each impression: Probability of click = / ( + ) If click, If no click, new Pauc (posterior) = Beta( , ) new Pauc (posterior) = Beta( , ) 33 Evolution of Beta Priors Denotes Beta(1,1) Uniform prior Uninformative Click 1,1 No Click 1/2 1/2 2,1 2/3 1,2 1/3 3,1 3/4 4,1 1/3 2/3 2,2 1/4 1/2 E[Pauc] = 1/4 1,3 1/2 3,2 1/4 2,3 3/4 1,4 E[Pauc] = 2/5 34 Properties of Beta Priors Larger , Sharper concentration around p Uninformative prior: Beta(,) = Uniform[0,1] Q = E[Pauc] = / ( + ) Auctioneer’s expected “belief” about CTR Could be different from true CTR p 35 Benefits to Auctioneer and Advertisers Advertiser Certain of CTR True underlying CTR = p Per-impression bid M = Cp Advertiser CTR estimate Q = / ( + ) Auctioneer (Search Engine) 37 Properties of Auction Revenue properties for auctioneer: Typical case benefit: log n times better than CPC scheme Bounded pathological case loss: 36% of CPC scheme Unbounded gain versus bounded loss! Flexibility for advertiser: Can make Pauc converge to p without paying premium But pays huge premium for achieving this in CPC auction 38 Better Monetization p1 Adv. 1 Q ≈ 1 / log n p2 p3 pn Adv. 2 Adv. 3 Adv. n Auctioneer Low volume keyword: • Auctioneer’s prior has high variance • Some pi close to 1 with high probability 39 Better Monetization Hybrid auction: Per-impression bid elicits high pi CPC auction allocates slot to a random advertiser Theorem: Hybrid auction generates log n times more revenue for auctioneer than CPC auction 40 Flexibility for Advertisers Assume C = 1 Per-impression bid M=p Advertiser Q = / ( + ) Auctioneer (Search Engine) 41 Flexibility for Advertisers Per-impression bid M=p Advertiser Q = / ( + ) Auctioneer (Search Engine) Wins on per impression bid Pays at most p per impression 42 Flexibility for Advertisers Per-impression bid M=p Advertiser T impressions N clicks Q = / ( + ) Auctioneer (Search Engine) Wins on per impression bid Pays at most p per impression 43 Flexibility for Advertisers Per-impression bid M=p Advertiser T impressions N clicks Q = / ( + ) Auctioneer (Search Engine) Now switch to CPC bidding 44 Flexibility for Advertisers If Q converges in T impressions resulting in N clicks: ( N T) ≥ p Since Q = /( + ) < p, this implies N ≥ T p Value gain = N; Payment for T impressions at most T * p No loss in utility to advertiser! In the existing CPC auction: The advertiser would have to pay a huge premium for getting impressions and making the CTR converge 45 Dynamic Properties Uncertain Advertisers Advertiser “wishes” CTR p to resolve to a high value In that case, she can gain utility in the long run … but CTR resolves only on obtaining impressions! Should pay premium now for possible future benefit What should her dynamic bidding strategy be? 47 Uncertain Advertisers Advertiser “wishes” CTR p to resolve to a high value In that case, she can gain utility in the long run … but CTR resolves only on obtaining impressions! Should pay premium now for possible future benefit What should her dynamic bidding strategy be? Key contribution: Defining a new Bayesian model for repeated auctions Dominant strategy exists! 48 The Issue with Dynamics Padv1 Adv. 1 Auctioneer Padv2 Adv. 2 [Bapna & Weber ‘05, Athey & Segal ‘06] Advertiser 1 underbids so that: • Advertiser 2 can obtain impressions • Advertiser 2 may resolve its CTR to a low value • Advertiser 1 can then obtain impressions cheaply 49 Semi-Myopic Advertiser Maximizes utility in contiguous time when she wins the auction Priors of other advertisers stay the same during this time Once she stops getting impressions, cannot predict future … since future will depend on private information of other bidders! 50 Semi-Myopic Advertiser Maximizes utility in contiguous time when she wins the auction Priors of other advertisers stay the same during this time Once she stops getting impressions, cannot predict future … since future will depend on private information of other bidders! Advertiser always has a dominant hybrid strategy Bidding Index: Computation similar to the Gittins index Advertiser can optimize her utility by dynamic programming Socially optimal in many reasonable scenarios Implementation needs both per-impression and per-click bids 51 Summary Allow both per-impression and per-click bids Same ideas work for CPM/CPC + CPA Significantly higher revenue for auctioneer Easy to implement Hybrid advertisers can co-exist with pure per-click advertisers Easy path to deployment/testing Many variants possible with common structure: Optional hybrid bids Impression + Click [S. Goel, Lahaie, Vassilvitskii, 2010] 52 Conclulsion and Open Questions Learning is important in Online advertising Remember that there are multiple strategic participants Design richer pricing and communication signals Some issues that need to be addressed: Whitewashing: Re-entering when CTR is lower than the default Fake Clicks: Bid per impression initially and generate false clicks to drive up CTR estimate Q Switch to per click bidding when slot is “locked in” by the high Q 53 Open Questions Some issues that need to be addressed: Whitewashing: Re-entering when CTR is lower than the default Fake Clicks: Bid per impression initially and generate false clicks to drive up CTR estimate Q Switch to per click bidding when slot is “locked in” by the high Q Analysis of semi-myopic model Other applications of separate beliefs? 54 Open Questions Some issues that need to be addressed: Whitewashing: Re-entering when CTR is lower than the default Fake Clicks: Bid per impression initially and generate false clicks to drive up CTR estimate Q Analysis of semi-myopic model Switch to per click bidding when slot is “locked in” by the high Q Other applications of separate beliefs? Connections of Bayesian mechanisms to: Regret bounds and learning Best-response dynamics [Nazerzadeh, Saberi, Vohra ‘08] [Edelman, Ostrovsky, Schwarz ‘05] 55 Truthfulness Advertiser assumes CTR follows distribution Padv Wishes to maximize expected profit at current step E[Padv] = x = Expected belief about CTR Utility from click = C Expected profit = C x - Expected price Let Cy = Per impression bid R2 = Highest other score If max(Cy, C Q) < R2 then Price = 0 Else: If y < Q then: Price = x R2 / Q If y > Q then: Price = R2 56