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Corporate Deployment of On-Demand
Video: Usage, Benefits, and Lessons
November 1, 1998
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Download Document

BibTex
Authors

Jonathan Grudin

Anoop Gupta

Li-wei He

Stephen A. White
Publication Type
TechReport
Pages
9
Number
MSR-TR-98-62

Abstract

Related Info
Abstract
Streaming video to the desktop is becoming increasingly widespread. A key application for
corporations is to make informational talks available over corporate intranets. However, there are
costs to such deployment, including production and post-processing costs, video-server costs,
and indirect costs due to increased network usage. Given the costs, we need to better understand
the usage patterns and increase the benefits of such a service. In this paper, we analyze the use of
on-demand video on Microsoft Corporation’s intranet. Over the past year more than 160
talks have been made available, and we analyze detailed usage-logs accessed by more than 2000
users in over 6000 viewing sessions. We report on the format in which content was put on the
intranet, the viewers’ usage patterns (including impact of content format, portions of talks
that were watched, change in usage patterns over time), and present implications for redesigning
presentations for viewing over the network. Learning how people access video over a network
will lead to redesigning video presentations, just as knowledge of how people browse Web text
has led to redesigning Web pages.
Related Info
Research Areas
 Computer systems and networking
Research Labs
 Microsoft Research Lab - Redmond
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