Permitting Student Enrollment in Courses Offered by a Sister CSU as a Means of Facilitating Progress to the Degree: Topics, Issues and Perspectives Notes and Extensions from a Meeting of the Academic Technology Advisory Committee, April 24, 2008 Issue / Topic Quality of the Course: assurance of a meaningful student learning experience Student Technical Skills: ability to access and use online learning materials Student Maturity Level / ability to be selfdirected to acquire and learn from online materials and exercises Student Perspective How can I be assured that this course is of equivalent quality to a traditional or on-line course taught on my home campus? Can I succeed in this class / get a good grade / prepare for next class / move on to graduation? Maintaining the necessary time on tasks to ensure a good course learning experience. How do I allocate course time effectively with other commitments such as family, job, and recreation? Faculty Perspective How can I be assured that students have a realistic view of the teaching approach/learning style/on-line methodology used in this course? What student skills can I presume? How shall I craft my teaching & learning strategies? At what level should I proceed? Time on learning tasks should promote student success. How can I require home work or exercises without devoting inappropriate time on evaluating the work or answering email queries that result from the student not reading the course material? How do I ensure that the students being accepted into the course have the maturity level to do well? Administrator Perspective What methods are in place for assessment of the course being delivered? What is meant by a quality course experience? When and how can we assess skills of a student not at my own campus? With minimal or no assessment, can we rely on student skills to move them efficiently to graduation? How can we assess maturity for e-learning of a student not at my own campus? Do we do a good job locally that can “scale” to this further deployment? Time on learning tasks should promote student success – move students through with fewer attempts at a particular class, fewer repeats. That lowers costs. Issue / Topic Computer Resources/ Technical Support : hardware; software; Internet speed Student Perspective If I need a PC for a class from a campus other than my own, how can I know what the specs are? Can I get by using computer labs on campus? What will the equipment, software, and Internet connections cost me? What support is available to me if I run into problems? Discovery of the Opportunity for elearning How can I find out if a class I need / want is offered online? Issue / Topic Student Perspective Can I, a student at CSU A take an online course from CSU B without a lot of hassle? Ease of Enrollment Fit with Graduation Requirements Faculty Perspective Do students have the right resources to enable them to learn the material I assign? Do I have to keep assignments at a level demanding of lower speeds or more usual software – or can I use learning approaches that I believe areoptimal? Will there be help desk support when I or my students run into problems? How long will it take to resolve such problems? Administrator Perspective Consistent with different campus principles, philosophies and policies, stemming in part from differences in students served by various campuses: can we rely on a student from a campus other than my own to have the right computer resources? Can we justifiably make enrollment conditional on having good resources? How does this mesh with my own campus policies? Can we provide access short of mandating individual PC ownership? Who is responsible for providing technical support and from whose budget will the cost of this be funded? Can we provide 24/7 support economically? Can we share resources among campuses – allowing CSU A to serve B, C, D, …n If I offer an online How can we make it easy for section of a course, will the right students at campuses it attract sufficient other than my own to discover enrollment? the right opportunities for elearning? Faculty Perspective Enrolling some CSU B students can fill out the roster for my class, making it less likely that it will be cancelled for low enrollment. I have to take a par- For accepting a student ticular class, and I from another CSU to need it at hours that my class: sufficient Administrator Perspective Global costs may be reduced if CSU B students can take some classes conveniently from CSU A. CSU A may avoid a need to put on a class. What is the impact of course enrollment (traditional and distance) on the home campus? How can we articulate the required classes at CSU A with those at CSU B, C, D … will accommodate my work and family needs. Is online from a CSU campus other than my own an option? student enrollment is more likely for a required class than for an elective. For accepting for credit to my degree the work done at another CSU: how can I ensure comparable learning? Can I imaginatively arrange for a distance student to fulfill activity requirements for my course? Will it achieve learning results that are up to my standards? Identity management: how can I ensure that the person fulfilling the requirement is the right person? n? Community Service or other activity requirement How can I fulfill – in a clear and convenient way – activity requirements for this course? How will I do group projects with students who live a great distance from me? Feedback & Student Evaluations of the course If it’s a hassle to evaluate the class, I probably won’t bother. How can I demonstrate from student evaluations the good job that I have done? Are there differences in evaluations from students who come from other campuses? Do distance learning courses generally have lower evaluations that might affect promotion/Transfer decisions? RTP policies require student evaluations, and they should be reliable and valid. Can we persuade the faculty union to work in innovative ways to secure student evaluations even from campuses other than our own? Can we ensure that student evaluations are done in a way that is fair to faculty and will ask questions that will give them the knowledge necessary to improve their performance. Issue / Topic Student Perspective Who is available to help me figure out degree requirements, course materials that I need help in understanding, etc.? Faculty Perspective Will students expect 24/7 availability for my “office hours”? I have scholarship, other course teaching, and committee work to do. Administrator Perspective What policies and administrative work can make this easier and convenient for students, while keeping workload manageable for faculty? Do we have local policies that will “scale” to take care of students Advising and Counseling If both activity requirements and online learning are priorities, how can policies and administrative arrangement make this possible and simple? Do we arrange for this at our own campus? Will this “scale” to serve students from other campuses? Registration Priority Consistency of Interface (note different LMS’s) Class Sze / Faculty Work load Intellectual Property Rights Can I get the right priority for registration even though I’m a CSU B student taking a CSU A class? It would increase the hassle by a lot if I have to use an unfamiliar LMS in order to take a class from a CSU other than my own. Will faculty take the right amount of time to work with me? How do I ensure that students from the home campus will have adequate access to the course? matriculated at a sister CSU? How can we manage demand for required courses across more than one campus? I have a lot invested in Can we move toward the materials and work commonality in LMS choices I have developed for in CSU, consistent with use with my local reasonable work load LMS. I would not requirements for faculty, and want to reconfigure a reasonable accommodation of lot of things in order to faculty preferences? attract a relative handful of students from other CSU’s. Work load requirements have to be reasonable. I need a fair deal that recognizes suitable compensation for intellectual products. Who owns revisions? Do we need systemwide policies on intellectual property rights? Student Perspective Is the online Instructional environment Design attractive and built in a way to ensure reasonable work Currency / Customization paying off in solid learning? of Materials Issue / Topic Essential Satisfaction Faculty Skepticism Libraries and Other Support Services Do I like this approach? Am I getting a “real” college experience? Faculty Perspective Can I get help in designing the online approach? Is it sufficient? Can I get professional development / learning to help me to do a good and efficient job at this? Can I teach using my preferred approaches and materials? Will I have enough time to learn the necessary software skills? Who will pay for the software and the needed training? Do I like this approach? Is this why I chose to be a professor? Administrator Perspective How can we support faculty in doing a very good job on behalf of student learning? Can we persuade faculty to adopt materials and approaches already in the “bank,” thus lowering some development costs? Will our local policies and practices “scale” to support work done on behalf of students from a sister CSU? Are there non-traditional avenues open for course development (e.g. Emeriti, graduate students)? How can we provide this kind of learning to those who find it satisfying and effective, while keeping the right proportions of in vivo instruction? I worry that this is just How can we demonstrate not the equivalent of equivalencies / comparisons of learning that is done in learning in different my classroom. approaches and environments? How can I learn Faculty can be general Can we supply sufficient and more about how my guides and resources appropriate resources via major supports a for various of these online library collections? career? How can I concerns – but should gain good “conot have to take the Do our local practices in curricular” place of student supplying student services to experiences as part services or library distance students “scale” to of my learning? professionals. assist enrollees from a sister How do I get access CSU? to library materials? Issue / Topic Costs Student Perspective If I am registered at CSU A and have paid fees there, I do not want to pay a second time to take a CSU B course. Faculty Perspective Administrator Perspective Revenues to support instruction begin with marginal cost support, but we need good work on budgeting to figure out whether student fees should wholly remain with the campus of the student’s matriculation. Are there fee models that might be used to ensure adequate funding flows to the department offering the course? 080425 ATAC Notes Refined