2013-14 CSU Customer
Satisfaction Surveys
Q&A
Survey Dates
• March 24th through May 30th
• Select a (2-week) period to run your
survey(s)
• A reminder will be sent at the mid-point;
only to those that have not responded
17 Functional Areas
Download MS Word version
Optional:
• Hide Questions; Type HIDE
• Add 5 Custom Questions
Email MS Word version and
participant list
Required:
• Survey Invitation Email
• Target dates for survey (2-weeks)
• List of participant emails
• Breakout (#students, #faculty, #staff)
Standard Analysis Report
Questions?