Ministry of Public Sector Development
Public Sector Development Program
2005-2009
“Better Government Delivering
Better Result “
Public Sector Development & National Goals
National Goals
Jordan’s 10year goals and
programmes
Political
Economic
development development
Social
development
Public Sector Development
Improving the machinery
to deliver the National
goals
Security &
Justice
Challenges Facing Public sector
Too Much Emphasis on processes
and not enough on results .
Resources not allocated against
strategic results .
Ministers involved in operational
matters , leaving insufficient time for
policy and strategy .
Over – centralized decision – making ,
which undermines accountability at
lower level .
Lack of Human Resources planning
and Development
More effective mechanisms
to make and Coordinate
strategic policy decisions .
Need to ensure that achieving
results take priority
over processes .
Need to streamline rationalize
government institutions and
ensure they focusing on
government's core functions .
Need for more efficient
and effective management of
resources both financial and
human to ensure they are
adequate and allocated in line
with strategic objectives
Policy and Decision – Making
Components
Government Performance Management
Of
Public
Sector
Development
Service Delivery Improvement
Institutional Streamlining
Program
Human Resource Management and
Development
(PSDP)
Financial Management
Program Management
Communication and Public Awareness
Public Sector Development Ministerial Committee
To play a supervisory role, monitoring the implementation of the
program, managing public policies
Institutional
setup
for
implementing
Public
Sector
Development
Ministry of Public Sector Development
Leading a Sustainable Public Sector Development (PSD) Program
and coordinating initiatives with concerned parties. The ministry is
charged to implementing the following components of the (PSDP):
•
•
•
•
•
service delivery improvement.
Institutional streamlining
Human Resource Management and development .
Program Management .
Communication and public Awareness
Program
Government Performance Directorate (GPD)
(PSDP)
Established at Prime Ministry for the purpose of implementing the”
Government Performance Management “ component of the (PSDP )
Prime Ministry
is responsible for implementing the “ Policy and
Decision- Making “ component of the (PSDP )
Policy & decision-making
Objectives
Strategies
PM & Council of Ministers
Streamline & strengthen the
Prime Ministry
More time and enhanced
support for strategic policy
decision-making &
performance management
Reduce the administrative
burden on PM & CoM
Ministries
Enhanced policydevelopment & performance
management capacity
Policies & programmes
linked to National objectives
Top management Development
Programme
Service Delivery Improvement (SDI) Component
Achieving more competent and sufficient governmental
Services in the public sector by providing ministries and
Public institutions with:
Objective
Approaches and tools for service delivery improvement.
Necessary training for development teams within these
ministries and governmental institutions .
Consultative and technical support in general.
Enacting the “focus on citizens' service” principle as
the main tool to review the services and the method of
Principles
providing them.
Continuous improvement assuming that governmental
services are offered to meet citizens' and other
beneficiaries' needs.
Challenge Fund
Providing technical and financial support to the
different public institutions .
Spreading best Practices among ministries and
objectives
governmental institutions .
Reinforcing the concept of “services
excellence“ among Ministries and
Governmental
institutions .
Institutional Streamlining Component
Streamlining Rational
Large and Divergent Governmental Organization Structure
Duties and Responsibilities of Government are not focused on
Governmental core Functions .
No Distinction between Policy Making and Executing Functions.
No Principles or mechanisms that regulate the establishment of
any new governmental institution
Design the structure around core functions
Doing away with redundant , contradictory and
unnecessary procedures
Strengthen policy functions
Streamlining
Principles
Separate operational functions to support shift to
‘management for results’
Create a top management structure
Establish manageable spans of control
Establish clear reporting lines; eliminate
overlaps and duplication
Build on what we already have
Human Resource Management and development
Challenges
• HR planning and development
• Aligning HR needs with strategic objectives
• Training and development
Employees with the right skills in the right
positions to perform key functions
Objective
•
Strategies
Setting the legal and organizational frame
work for effective HR policies
• Setting the methodologies of HR management
and development
• Building Capacity of HR of public Sector
(PSD) Communication & Public Awareness Component
Objectives
Raising Public Awareness on the program among Ministries
and Public Institutions and other stakeholders such as :
Jordanian public, donor agencies and media.
Developing Internal and External Communication Strategies.
Strategies
Awareness Workshops directed on both leadership and staff levels