Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Applications
Specifics
Count
Student Information System
Banner 7.4 – Banner Web (# of users)
Banner 7.4 – Baseline (# of active users)
Banner 7.3 – Pidms (# unique people)
XAP Applications
E-mail System
Student – Exchange 2003 (# of users)
Faculty/Staff – Exchange 2003
Web site – www.utm.edu
Hits to main page – total
External
Internal
Library System
Innovative Interfaces (no counts avail)
Docutek Eres Version 5.0.0.7a (# reserves)
Uniprint/CBORD – Skyhawk Card
2006-2007 – Printing in labs
- total # jobs
- total pages printed
CBORD
# of ports managed
115
Basis Lock System
# of locks managed
60
Video Streaming
Windows streamer Version 9 (# of users)
Darwin Streaming Version 5.0.1.1
64
Online Learning
Macromedia BreezeLive and
BreezePresentation Version 5.0 (# of users)
95
iTunesU Fall 2007 (# of academic courses)
iTunesU Fall 2007 (# of non-academic)
15
16
8,094
271
308,805
69
7,354
1,469
>7,200,000
55%
45%
Page 1 of 24
---400
187,307
664,150
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Online Course Management System
Apresso Fall 2007 (# of rooms)
Fall 2007 (#of courses)
Spring 2008 (# of courses)
4
10
14
Wimba Voice Tools Fall 2007 (# of courses
using)
24
Blackboard 7.1 (# of faculty – Fall 2007)
Blackboard 7.1 (# of courses – Fall 2007)
Page 2 of 24
255
605
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Applications
Specifics
Count
Imaging
Xtender Solutions Version 7.2 (# of users)
AX (Application Xtender) Version 5.3
WX (Web Xtender) Version 5.3
SX (Scan Xtender) Version 5.3
Documents Indexed as of Nov. 2007
Total Pages Indexed as of Nov. 2007
Portal – myUTMartin
CampusEAI/Oracle Version 10g (# of users)
1st login since August 1, 2007
Unique logins since inception
Employee - Timekeeping
Kronos Version 4.36 (# in system)
Credit Card Payments for Fall 2006
(Jul 1, 07 – Nov 6, 07)
Touchnet
Payment Gateway Version 4.7
(# credit card transactions
$1,836,919.37)
Bill Payment Suite Version 2.5 includes:
- E-Bills (# bills loaded since 7/1/07)
- E-Refunds (# of transactions)
- E-Checks (# of transactions))
Backups
Commvault Galaxy Version 6.1Clients
Calendar
Calcium Version 3.7 (# on system)
Test Grading
ScanTools
# of tests graded fall 2007
# of course evaluations fall 2007
Ancillary Systems
FileMaker Version 5.0 – 8.0
Page 3 of 24
96
177,227
547,729
7977
1024
13,558
549
2705
28,042
1,891
1,207
39
101
1,480
2,112
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
# of databases
utilized by # of departments
360
20
Survey Systems
Survey Monkey - # of surveys deployed
4
Autodialer
# of unique messages (spring/fall 2007)
22
TXT messaging system
(as of October 18, 2007)
Students signed up
Faculty/staff signed up
2,103
175
Page 4 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Training sessions
Instructional Technology Center
Software Site License
Microsoft Campus Agreement
SPSS site license (new November
2007)
Faculty workshops- # of participants
Walk-ins, one-on-one, etc. (8/2006-8/2007)
Scheduled Training Classes (8/2006-8/2007)
Faculty/Staff
Work-at-home count (Oct 2007)
- Office
- Vista
Faculty
Staff
Students
20
120
165
67
19
ITV
Interactive Video Rooms
Location
Count
Martin (Gooch 112, 209, 206, Humanities
115, 1 portable n the UC, 1 for testing)
Knoxville
Memphis
Jackson
Camden
Selmer
Paris
Lake
Covington
McKenzie
Dyer County HS (Newbern)
Page 5 of 24
6
1
1
2
2
1
1
1
1
1
1
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Prison in Henning, Morgan County,
Tiptonville, Whiteville
Bruceton
Ripley
Parsons for Fall 2008
TOTAL
4
1
1
24
Page 6 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Network Information
Specifics
Count
Hardwired Ports-Managed by
Campus Manager
10 megabits
100 megabits
1,000 megabits
Open ports on banks – not live
Total ports (Sept 2007)
24
5368
130
4366
11,140
Campus Manager
Registered users (Sept 2007)
Unregistered users (Sept 2007)
3,032
3,634
Network Switches
(Sept 2007)
Wiring
Cat 3
Cat5/5e
Cat6/6e
Wireless
Access Points 802.11 b/g (Sept 2007)
Buildings (plus the Quad)
(Business Administration is down for 2007)
T1’s
Video – Active
ConnectTEN, AT&T
Selmer to Knoxville
Martin to Knoxville
Jackson to Knoxville
Martin to Memphis
7
1
1
2
1
2
Voice – Frontier (Full ISDN PRIs)
Frontier (Partial ISDN PRI)
Qwest (1+) (Full ISDN PRIs)
Qwest (1+,0+) (Full ISDN PRI)
6
1
2
1
200
328
3846
1380
Page 7 of 24
267
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Qwest
Charter Communications
ENA
45 megabit
50 megabit (as of December 2007)
100 megabit – K-12 DL Network
Page 8 of 24
1
1
1
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Hardware
Specifics
Count
Computers
For Students (including labs and residence)
Total Labs
Total Residence
3,200
710
2,490
For Faculty/Staff (including labs)
2,723
*acquisition date >12/20/2001
Printers
For All
607
Scanners
Multifunction Devices
For All
For All
77
103
Physical Servers
Virtual Servers
Mixed use
Mixed use
# of items inventoried – 2007
Cost - # of items inventoried – 2007
Computers, switches, projectors, etc.
Computers, switches, projectors, etc.
Telephones
Specifics
Analog Phones (Sept. 2007)
Administrative
Dorm/Apartment
Emergency
Elevator
Public
Digital Phones
NEC DTerms
Virtual Line Appearances
75
35
1,571
$3.7m
Count
1,477
1,406
9
27
43
186
70
Page 9 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Voice-over-IP phones
DTerm IP
SP-20 softphones
2-port QTelnet
H.323
16-port Tenor VoIP (services 11 analog)
5
3
4
5
8
Wireless phones
Cordless Handset Dterms
7
TOTAL
3,250
Page 10 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
COMPUTERS – General Purpose Labs
(FOR STUDENT USE)
1 (closed for construction)
2
3
4
5
6
7
8 (New 2007)
9 (New 2008)
Location
Count
Business Administration 25
Humanities 117 – Business using for teaching
University Center
Library 223
Library Lobby
Library After-Hours
Library 2nd floor study carrels
Gooch 212 (LRC) – used for teaching
Gooch 325 (Synergy) – used for teaching
Selmer – used for teaching
Ripley-Library
Ripley Lab – used for teaching
Parsons
TOTAL
1
2
3
4
5
closed
45
40
45
21
6
15
34
25
35
8
25
Classroom Technology
Location
Count
Martin
162
Jackson
NA
Selmer
7
Ripley
8
Parsons
NA
Total
177
Classroom Technology
Apreso (Echo 360)
Location
Count
Page 11 of 24
299
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
1
2
3
4
Humanities 314
EPS 317
Brehm 258
Gooch
Total
Page 12 of 24
1
1
1
1
4
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
COMPUTERS – Departmental Labs/Special Use
(FOR STUDENT USE)
Location
Count
1
2 (closed for construction)
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Clement 324 – CS/MIS
Business Administration 227 – CS/MIS
Elam Center 3020 – HHP
Humanities 118 – English
Humanities 209 – Writing
Humanities 311 – Psychology
Humanities 313 – Psychology
Humanities 415 – Foreign Language
Humanities B103 – Math
Gooch 308 – Communications
Gooch 314 – Pacer
Gooch 321 – FCS
Honors Center
University Center – Info Desk
Fine Arts 146 – Graphic Design
Fine Arts 202 – Music
Brehm 233 – Biology
Clement 041 – Agriculture
EPS G1 – Engineering Instruments Lab
EPS G8 – Engineering Controls Lab
EPS 102/103 – Engineering
EPS 111 – Engineering
EPS 121 – Senior Research
EPS 125 – Electrical Lab
EPS 221 – GIS
EPS 224 – Physics
EPS 306 – Chemistry Lab
EPS 308 & 314 – Chemistry
Page 13 of 24
20
UsingH117
4
24
6
2
12
29
4
17
4
6
5
3
17
15
20
25
4
4
21
24
10
12
15
15
8
7
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
29
30
31
32
33
34
EPS 318 - Chemistry
Library – Checkout Laptops
Library – Lobby OPAC
Library – 2nd floor OPAC
University Center – Game Room
Ellington Dorm Lab
Browning Dorm Lab
TOTAL
Page 14 of 24
12
17
16
7
7
10
9
411
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Software List 2007-2008
All GP Labs
Bloodshed Dev-C++
Compass 3.2
Collective Bargaining - Mgt
Excel Tutor
Geometer's Sketchpad 4.07
Gleim CPA Test Prep
Maple 11
Marketing Game
McAfee VirusScan 8.5
Microsoft Products
Office 2003 and Office 2007
Access
Excel
InfoPath
PowerPoint
Publisher
Word
OneNote 2007
Visual C++ 2005 Express
Visual Web Developer 2005 Express
Visual Studio 2005
Minitab 15
Nvu 1.0
Putty
R Software 2.5.1
SAS 9.1
Smithville 3.1
SPSS 15
Page 15 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
SBI - Study Behavior Inventory 2.0
Adobe Reader 8
Internet Explorer 7
iTunes 7
Keyverify
Real Player 10.5
QuickTime 7.4
Window Media Player 11
Humanities 117
Kurzweil on 3 computers
QuickBooks Pro 2007
Vision 6
Gooch 325-Synergy
Vision 6
Gooch 212-LRC
Kidspiration 2.1
Inspiration 8
Page 16 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
New Computer Rotation
2005-2006
Lab/Classroom
05-06 Dell Optiplex SX280
06-07 Dell Optiplex GX620
07-08 Dell Optiplex 745
2006-2007
2007-2008
*Projected
154
125
211*
Projectors Replacements
(5 year rotation)
Projectors New
(to date for current year)
Total Projector Installs
27
11
4*
16
26
30*
43
37
34*
Faculty Rotation Tablet PC
05-06 Gateway M275
06-07 Gateway M285-E
07-08 Gateway E155-C
73
65
81
Faculty Rotation Special PC
4
2
0
Faculty Rotation Basic Mac
05-06 Apple PowerBook
06-07 Apple MacBook
07-08 Apple MacBook
13
8
8
3
3
3
93
78
92
Faculty Rotation Special Mac
Total Faculty Rotation
Add Ripley lab and classrooms to rotation for 2010-2011 – lab and classroom 41 computers & projectors 9
2007-2008 – one lab delay from 2006-2007 because of hardware attached devices could not be changed
Page 17 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
1/1/076/30/07
New Multifunction Devices
Since 7/1/07
15
Page 18 of 24
6
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Residential Network Authorization Statistics as of October 2007
Registered Devices
Windows Devices
Windows 2000
Windows XP
Windows Vista
Mac OS X
Linux
XBOX
Playstation
Nintendo Wii
2490
2327
12
1287
1028
104
1
26
1
4
*Freshman – 1,277, Headcount Fall 2007 – 7,173
Service Request Tracking
Nov 2006-Oct 2007
Area
Received
Helpdesk
Data and Video (TV / Networking)
Network Infrastructure (Wiring)
Voice Engineering (Telephone)
Copy, Print, Scan, Paper (Conv
Copy)
Support Services (Repair)
Systems Administration and Security
Config/Install
Classroom Technology
Student survey Dec 2006
Page 19 of 24
Completed
7563
119
246
297
1222
7585
122
240
301
1232
2124
1127
687
55
2104
1110
611
43
3674 responded
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Have 2 or more computers
Have a tablet
Have laptop or notebook
Have a desktop
Don’t have a computer
459
74
1766
1143
232
12%
2%
48%
31%
6%
Have a cellphone
Do not have a cellphone
3471
203
94%
6%
53% response rate
62% have a mobile device
94% have a computer
Page 20 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Network Closets (Oct 2007)
#
1
2
2
2
6
2
1
1
9
1
7
3
2
2
7
3
2
4
1
11
2
1
3
1
3
1
1
1
1
2
1
Building
Ag Greenhouse
Ag Pavilion
Alumni Gym
ATF
Brehm
Browning
Chancellor’s Residence
Child Care
Clement
Communications
Cooper
Crisp
Elam
Ellington
EPS
Fieldhouse
Fine Arts
Gooch
Greenhouse
Grove (10 Boxes on side of building)
Hannings Lane
Henson House
Humanities
International House
Library
McCombs
Motorpool
Physical Plant
Power Plant
ROTC
Sociology
Page 21 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
1
1
1
1
1
5
12
18
1
126
Stadium
Steam Plant
Student Health
Swine Research
Tennis (Moore House)
UC
University Courts (11 boxes on side of buildings)
University Village
Warehouse
Total
** No UPS’s outside of the central server room.
Page 22 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
SPAM filter stats
Blocked SPAM
Blocked viruses
Quarantined SPAM
Tagged but allowed
Allowed or “good” mail
TOTAL average incoming
mail
2003
3,620
3,620
2004
43,261
1,656
648
1,477
9,188
56,230
Daily Averages
2005
2006
61,740
180,842
1,013
236
604
5,620
1,935
3,653
18,490
26,263
83,782
216,614
TippingPoint IPS Stats
2007
304,723
542
4,940
7,270
27,764
345,239
May 8, 2007 - November 8,
2007
Spyware Blocked
179,091
PHP Exploits Blocked
207,699
Total
386,790
Page 23 of 24
Information Technology Vital Statistics
Information Technology Services
Fall 2007 – version 2007.11.19
Inventory as of November 1, 2007, based on orignal cost
Telecom Warehouse
Telecom E & G
Micro Computer
ITS
UTM Technology Fee
McNairy County Tech Fee
Telecommunication Aux
Faculity Multimedia Center
Convenience Copier
Academic Instruct Equipment Loan
Total
Page 24 of 24
$
52,055.00
$ 343,524.00
$ 120,026.00
$ 727,768.00
$ 2,028,751.00
$
57,827.00
$
70,880.00
$
21,294.00
$
66,767.00
$ 205,787.00
$ 3,694,679.00