From Newcomer to Market Leader – Success Through IE Methods and Innovations Ján Košturiak Zbyněk Frolík From Newcomer to Market Leader – Success Through IE Methods and Innovations IIE Annual Conference, Nashville, USA 1 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Program 1. 2. 3. 4. 5. 6. Introduction Linet story Implementation of IE methods - examples Innovation management - example Linet production system Experience and summary 2 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Zbynek Frolík – Founder and Managing Director of Linet (Czech republic) Jan Kosturiak - Managing Director of Fraunhofer IPA Slovakia (Slovakia) 3 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Fraunhofer Germany Fraunhofer Asia Fraunhofer Fraunhofer USA Leading Organisation for applied Research in Europe 58 Institutes in Germany 12000 Employees President: Prof. Dr.-Ing. J. Bullinger 4 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Fraunhofer IPA – Institute of Production Technology and Automation, Stuttgart 5 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Fraunhofer IPA Prof. Dr.-Ing. Rolf Dieter Schraft Prof. Dr.-Ing. Engelbert Westkämper 6 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Corporate Organisation and Innovations Time Measurement and Workplace Optimisation Čl en predstavenstva Čl en predstavenstva Predseda predstavenstva Generál ny ri adi teľ Výrobný fraktál Banj a Luka Výrobný fraktál VHP Kval i t a Pl ánovani e výroby Tech. zabezpečeni e Nákup j ed. mat eri ál u M aj st ri Údržba Výrobný fraktál SHP Central i zované fraktál y Prac. tí my Fi nanci e, control i ng Techni cké centrum Predaj , Marketi ng Ri adeni e kval i ty I nformačné technol ógi e Logi sti ka, Nákup Správa maj etku a údržba Ri adeni e ľudských zdroj ov Výrobný fraktál Sl avošovce Layout Planning and Logistics Kval i t a Pl ánovani e výroby Tech. zabezpečeni e Nákup j ed. mat eri ál u M aj st ri Údržba Prac. tí my Process Optimisation, TOC Fraunhofer IPA Slovakia 7 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Network – Germany, Austria, Slovakia, Czech Republic 8 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations 1990 – after political changes in Czechoslovakia – 15000 Tsd USD starting investment – old agricultural farm New idea – production of hospital beds 9 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations - Missing market, products, customers, production equipment, production skills + Flexible, hard working employees from agriculture, strong motivation, basic entrepreneurial skills and knowledge from medical care (Z.Frolik worked as technical manager in a hospital and some years ago he started his own business – flower farming and selling) 10 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations 2000 - 12.000 m2 Production area - 230 Employees / modern production technology and organisation - Turnover 19 Mil. USD 11 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations 2002 - 21.000 m2 Production area - 275 Employees / new assembly, dispatch, development centre - Turnover 32 Mil. USD 12 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations 2006 -23.000 m2 Production area - 320 Employees/ Research, Development, Innovation and Training Centre - Turnover 70 Mil. USD 13 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations 2007 - 2012 - Goal – Turnover 200 Mil. USD - New production facilities and development centre - New production plants in China, Mexico, UK College of Industrial Engineering and Innovations 14 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Milestones and success factors 1. Starting with Common Sense and Simple Industrial Engineering Methods 2. Flexible Team Based Organisation Structure 3. Customer Orientation and Strong Focus on Product and Process Innovation 4. Development of Human Skills and Knowledge 5. Development of Linet Production System – Lean and Innovative Enterprise 15 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Teamwork Kanban, Pull, Pull, Kanban, Synchronised nivellierte Production Produktion Quality Qualitäts Processes - prozesse Work Measurement Standardisierte and Arbeit Standards 5S and Visual Management IE Methods in Linet Quick Rüstzeit Changeover - reduzierung Value Stream Wertstrom Management management Kaizen Lean Layout, Manufacturing Cells TPM TPM 16 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Analyse the Video 1. Where are the added value and non added value activities? 2. How to reduce waste? 3. Lesson from this example? Material Preparation – Sawing, Bending, Laser Machining – Turning, Drilling, Milling, Grinding Welding Co-operation, Assembly 17 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Suppliers 30 pcs 30 pcs 30 pcs 30 pcs 30 pcs Welding Drilling Bending Operator Cooperation ERP 30 pcs 30 pcs Packaging Handling Worker 34 Value added 21 49 20 124 sec/pcs 9,3 Hours/ Lot 34x30 + 30 + 21x30 21x30 + 30 + 49x30 49x30 + 30 + 20x30 Non value added + 8 h.– waiting in the storage process time Number of pieces in the palette Transport time Before – Separated Processes 18 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Bending Welding Drilling 27 52 Before After Total process time / piece 124 sec 79 sec Waiting and transport times 9,3 hours 20 sec Operators 4 2 Handling workers 2 0 WIP Min. 210 pcs 30 pcs After – Manufacturing Cell 19 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Value Stream Improvement Principles Process 1 Process 2 Process 3 1. Flow production – when possible Process 4 2. Otherwise FIFO Buffer FIFO Process 3 Process 4 3. Or Supermarket 20 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Standardised process planning 2. Time Measurement 1.Value Stream • P.č. R Popis 1 O Zober podložku a skrutku zo zásobníka, Zober a spodný kryt zo zásobníka, 13 vrchný O polož na stôlpodložku umiestni na skrutku, polož na stôl 2 O 3 4 5 6 7 8 9 10 11 12 4. Simulation Montáž motorku Sekvencia Se V Uchop hrot uťahovačky, vytiahni ho, odlož Zober kryt a nasuň ho na spodný 14 spodný O V pravou rukou valec, okolo kábla Uchop nový hrot uťahovačky a umiestni ho do 15 O O Zober kábel uťahovačky a nasuň ho do drážky krytu V Uchop skrutku a umiestni ju na hrot 16 hrot Ľ uťahovačky, vytiahni ho, odlož Uchop uťahovačky O V pravou rukou Premiestni uťahovačku ku krytu, utiahni kryt, 17 P Uchop nový vytiahni hrot uťahovačky a umiestni uťahovačku, drž ju ho do O V uťahovačky Uchop skrutku a umiestni ju na hrot 18 Ľ Uchop skrutku a umiestni ju na hrot uťahovačky Ľ V uťahovačky Premiestni uťahovačku ku krytu, utiahni kryt, 19 P Uchop príložku a umiestni ju na hrot skrutky, vytiahni uťahovačku, odlož uťahovačku Ľ V uťahovačky 20 O Otoč stĺp Premiestni uťahovačku ku krytu a utiahni kábel P NF Uchop hrot uťahovačky, prvou skrutkou, vytiahni uťahovačku, vytiahni drž ju ho, odlož 21 O pravou rukou Zober 2 skrutku a umiestni ju na hrot Ľ V Uchop nový hrot uťahovačky a umiestni ho do uťahovačky 22 O uťahovačky Premiestni uťahovačku ku krytu a utiahni kábel P NF Zober skrutku, vlož ju zo spodnej strany druhou odlož uťahovačku 23 skrutkou, Ľ dolného krytu Zober vrchný kryt a tmeliacu pištol, natmeľ O NS Utiahni tri skrutky uťahovačkou, odlož kryt pištol 247s, odlož P uťahovačku O Umiestni kryt na spodný kryt, na stĺp 25 P Celková spotreba času: V A NF 3 BA 01 1 1 1 A 1 A 1V B 0 1 1 1 A 1 A 1V B 0 1 1 1 A 1 A 1V B 0 1 1 1 A 0 NF A 1 B 10 Fr B 10 G G A 3 3 A B 10 BP 01 PA 10 F 0 0 A 1 0B 0 0P 1 0A 0 1 1 B 0 G 1 1 1 B 0 G 1 1 1 B 0 G 3 1 1 B 0 G 11 1 1 G 3 A 1 1 1 G 1 A 1 1 1 G 1 A 1 1 1 G 0 A 11 1 1 A 1 B 0 1 1 A 1 B 0 1 1 A 1 B 0 1 1 A 1 B1 0 1 1 B 0 P 6 1 1 B 0 P 6 1 2 B 0 P 1 1 1 B 0 P1 3 1 1 P 1 A 0 1 1 P 3 A 0 1 1 P 3 A 0 1 1 P 3 A1 0 1 1 1 A 0 1 0 1 1 1 A 0 1 1 A 0 0 1 0 1 1 1 1 0 0 0 0 1 1 1 0 0 1 1 0 0 0 1 1 0 0 1 1 1 0 0 1 1 0 1 1 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 F 10 A 1 B 0 P 0 A 0 1 0 1 0 1 0 1 0 1 1 01 01 01 0 1 0 1 0 1 0 1 1 NF A 1 B 10 G 11 1 0 1 0 1 0 1 1 1 A 11 B 01 P 1 1 A 0 A1 0 B 1 0 G 10 A 11 B 10 P 13 F 10 B1 0 P 1 3 A1 0 1 0 A1 1 B 1 0 G 11 A 11 B 10 P 1 A 01 01 01 01 1 V 1 0 1P 0 1A 0 1 A 0 B 10 G 10 A 1 1 B1 0 P 1 3 F1 6 A1 1 B A1 1 1 V A 1 B 10 1 V A1 1 1 A 0 B 0 A 1 1V 1 1 A 1 B 0 A 1 1 NF 1 1 A 1 B 0 A 0 1V 1 1 01 Kde vznikají 1 0 B 1 0 G 13 A 11 B 10 P 11 A 01 G 11 A 1 1 B1 0 P 1 3 A1 0 1 0 B 1 0 G 11 A 11 B 10 P 13 A 01 rozdíly ? 01 01 1 1 0 1 0 01 0 1 01 1 0 1 01 1 0 1 1 1 1 1 1 1 1 1 1 G 0 A 1 B 0 P 3 F 6 A 1 B 0 P 1 A 0 B 0 G 1 A 1 B 0 P 1 A 0 0 0 0 01 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 G 1 A 1 B 0 P 1 S 24 A 1 B 0 P 1 A 0 B 0 G 1 A 1 B 0 P 3 F 10 A 1 B 0 P 1 A 01 1 1 1 1 1 1 1 1 1 1 1 3 3 3 3 1 1 1 1 G 1 A 1 B 0 P 6 A 0 0 0 0 0 B 0 G 0 A 0 B 0 P 0 A 0 0 0 0 01 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 80320 90 1 1 1 1 A1 1 B 1 0 G 11 A 11 B 10 P 13 A 01 V A 1 B 10 G 11 A 1 1 B1 0 P 1 3 A1 0 1 0 A 11 TMU 4 60 60 150 3 180 60 3 450 60 1 60 60 1 160 60 1 40 110 1 60 60 1 60 3 220 120 1 300 460 1 90 2,02 121,22 3370 minút sekúnd TMU 5. Workplace Optimization 6. Visualisation takt 2 3. Line Balancing 0 dopravn FB ík nastav RT dopravn FB ík test takt 2 áž Predmont Vornmontage voz ík FZ takt 1 21 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Customer Value Definition High Value Competitor 1 Competitor 2 Low Value Product Portfolio Complexity Innovation Ability Production and Delivery Flexibility Focus on Customer Value Definition Image, Outsourcing Technical Leadership 22 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Organisational Structure Marketing Product support Service Customer Marketing Product preparation Sales Strategic purchasing Economics HumanZISK resources Quality Sales Product Sales Technology Product Development,Development Design Cost calculation Supplier Component Supply, ProductionInt.Logistics Product Realisation Dispatch, Production Transport Assembly Actual costs Product production Production 23 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Value Stream Management 24 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Lean Workplace 1. Work measurement and standardisation 2. 5S 3. Ergonomics 4. Visual Controls 5. Mistake proofing 6. Jidoka, stop line 25 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Flexible and Mobile Machines and Layout Air bolster 26 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Flexible and Mobile Machines and Layout 27 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Flexible Workforce, Teams 1. Keeping and improving process standards 2. Work organisation Výrobní systém Hodnocení Kraus Miloslav 500 Mandalík Josef 376 30 484 Križan Martin 84 Košťáková Jana Soudek Oldřich 351 Vejražka Václav Sklad Linet I Manipulace Balení Prozkušování pot. Montáž č11 - Stolky Montáž č.9 - Vitália Montáž č.7 - Terno Montáž č.6 - LP Decim a Montáž č.4 - Př.dřeva Montáž č.3 - Přísluš. Montáž č.2 - lehátka Montáž č.1 - zvedáky Plasty - ruční práce Plasty - pila Plasty - lis vaku. Lakovna Tryskač Broušení - stolky Drátovna Bodování Sklad CMU Sváření robot Sváření ruční Čermák Pavel 91 Král František 481 Košťáková Iveta 45 Nůžky Lakatoš Julius 96 431 Ohýbačka Melcr Josef Kalousová Alena Demeterová Dagmar 444 4. Cleanness and order Drmotová Hana 2 426 38 Závitořez Novotný Ladislav 249 Vrtačka Jméno 40 Ohraňovací lis Ovládá stroj plně os.č. Lisy 3. Autonomous maintenance Dělení Ovládá stroj s výjimkou neobvyklých okolností Odjehlení Požaduje malé vedení při přípravě Broušení - pásovka Pracovní místo Schopen obsluhy,když někdo jiný zajistí připravu stroje Montáž č.5 - pod.Decim a Multifunkčnost pracovníků - Linet II Neschopen obsluhy Andrš Petr Bártů Miloš 489 Pýcha Zdeněk 407 Rubešová Marie 5. Quality and safety 28 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Flexible Manufacturing Cells VIZUALIZACE LINET II Mfg. Cell LIS LEN 100 LIS C LEN 63 CLIS LEN 25 C s dráhou LIS LEN 40 COMÍLACÍ BUBEN OMÍLACÍ BUBEN OMÍLACÍ BUBEN LIS LEN 40 C 1. U Shape line LIS LEN 63 C 2. Low cost automation – chaku chaku 3. Modular machines OMÍLACÍ BUBEN LIS LEN 25 C OMÍLACÍ BUBEN OMÍLACÍ BUBEN LIS LEN 100 C STŘEDISKO 1410 Mfg. Cell 4. Quick setup 5. Flexible line occupation 29 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Production organisation Goal: SBU Press Dept. Welding Plastic Assembly Horizontal strategic co-ordination Foreman, process planner, production planner, logistics Process teams Process teams Process teams Process realisation and operation control Process teams Logistics Technology SMED 5S TPM Quality Projects Process goals Process goals Process goals Project teams – support of the realisation of the strategic goals Process goals 30 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Product Innovations 31 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Customer Value Increase TRIZ TOC WOIS Systematic Innovation Customer = Value Lean Management Kaizen Customer Benefits (Useful Functions) Costs + Harmful Functions Six Sigma TOC FMEA TQM 32 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Innovation project Project: Innovation of hospital bed Project duration: 6 months Project team: designer, production engineer, external consultant, logistic expert, process engineer, service, marketing, customer Project inputs: Target price, target markets, product life cycle, production volume Project goals: New product with higher customer value (new functions, better parameters, lower costs) 33 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Project steps 1. Market analysis 2. Product analysis - Customer requirements - Structure - Analysis of competitors - Functions - Development trends - Parameters - Costs 3. Innovation process 4. Implementation - Product design - Testing - Production - Marketing/ Sales - Evaluation - Add required functions - Eliminate not required functions - Improve required parameters - Solve contradictions 34 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Innovation by WOIS Benchmarking, Competition, Follow up Others, „Red Ocean“ ...Breakthrough Innovations, Business Leadership, „Blue Ocean“ Contradiction Source: H.Linde, WOIS 35 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Contradiction based innovation strategy New Solutions – Contradiction Solution Principles, Variation and Combination, Final Solution Spiral of Evolution Contradiction – Development Barrier Orientation - Strategy, Trend Analysis, Current State Analysis, Evolution Trends, Ideal Solution Source: H.Linde, WOIS 36 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Market Orientation Market Segment 1 Segment 2 Segment - EU MOBILIZACE PACIENTA TRANSPORT PACIENTA REHABILITACE PACIENTA NA LŮŽKU HYGIENA PACIENTA KOMFORT PACIENTA BEZPEČNOST PACIENTA PŘÍSLUŠENSTVÍ OSTATNÍ MANIPULACE S PACIENTEM MANIPULACE S LŮŽKEM POLOHOVÁNÍ PACIENTA VZHLED LŮŽKA OVLÁDÁNÍ, ERGONOMIE HYGIENA LŮŽKA BEZPEČNOST SESTRY KOMPATIBILITA MATRACE, LŮŽKA A LŮŽKOVIN RYCHLÝ SERVIS, KVALITA Thomas Decket Sabine Ludger T.Hartman Belgium Belgium International Netherlands 5 5 5 4 5 5 5 5 Kim 5(5) 4 5 4 3 3 4 5 4(5) 4 4,1 9 4 3 3 2 2outside of the bed 3 2 4 3(3) 3 2,9 15 3 4 5 2 4 4 2 5 5(5) 3 3,7 12 3 4 2 2 4 4 3 3(3) 5 3,5 13 5 5 5 5 5 5 5 5 has control over movements, sorrouding 5 5(5) 5 5,0 1 4 3 5 3 4 4 4 4 5 4 4 5 5 5 5 4 5(5) 5(4) 5 5 4,6 3,2 5 14 5 5 4 4 5 5 5 5 5(4) 5 4,8 3 5 4 4 4 4 5 5 4 4(4) 5 4,4 6 4 4 4 4 2 4 3 5 5 4 4 5 5 4 4 5 4(4) 3(3) 4 4 3,9 4,2 10 8 4 4 5 4 5 5 4 3 5 4 5 4 5 5 4 5 4(4) 4(4) 4 5 4,5 4,3 4 7 4 3 4 3 3 4 5 4 4(4) 4 3,8 11 5 5 4 4 5 4 5 4 4(4) 5 4,5 4 Nurse Patient Technican Manager Customers Netherlands Priemer Poradie 5 4,9 2 5 Doctor Customer processes Needs, requirements Processes O1= Handling with patient O2 = Handling with bed O3 = Transport O4 = Adjustment, setup O5= Connection with environment O6= Work with accessories O7= Ensuring safety O8= Mattress handling O9= Design-interaction with product O1= Handling with patient O11 = patient examination: CT, RTG O12 = moving patient onto other bed O13 = patient positioning O14 = turning patient O15 = patient mobilisation O16 = handling during urinate O17 = changing clothes O18 = patient hygiene O19 = eating O20 = re-dressing O21 = changing mattress O22 = changing bed clothes O23 = adjusting patient positions IIE Annual Conference, Nashville 2007 37 Y = Mobilisation=f(...) x6 = Number of variable parts x5 = Weight x4 = Number of mobilisation elements x 3= Number of wheels x2= Number of drives Contradiction matrix x1 = Number of components From Newcomer to Market Leader – Success Through IE Methods and Innovations Y = Safety=f(...) Y = Handling with bed=f(...) Y = Hygiene =f(...) Y = Accessories Y = Costs Y = Stiffness Y =Handling comfort Y =Variability Contradictions P1 P2 P3 P4 P5 38 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Ideas Kinematic analysis Product Evolution Trends Solution map 39 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Number of Parts – 15 % Results of the integration of product and process innovations Eleganza De Luxe 2001 2005 Production Costs - € 1350 650 15 8 Eleganza Standard 2001 2005 Production Costs - € 1000 450 11 6,5 Handling mechanism 2001 2005 Production Costs - € 60 23 Time Standard 3 0,3 Time Standard Number of Parts – 30 % Time Standard 40 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Lean Production – Lean Workplace, visualisation, VSM, Pull, Kaizen, TPM, SMED, Manufacturing Cells, Team Work, Quality in Process, LCA Lean Office – 5S, Time and Meeting Management, VSM, Quality in Process, Kaizen, Standardisation and Visualisation, Team Work Lean Logistics – SCM, Partnership with Suppliers, VSM, TPM, Standardisation, Kaizen, Quality in Process, Logistical Network Optimisation Knowledge Management and Development of Corporate Culture - Continuous Development and Visualisation of Knowledge - Non Blaming Culture - People Involvement - Continuous Improvement Lean Product Development – Set Based Thinking, VSM, DFMA, VA, Project Management, Team Work and Simultaneous Engineering, Quality and Visualisation, Kaizen 41 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Measurement and Development of Human Potential Information, experience, skills, knowledge, wisdom Selfawareness, selfcontrol, selfmotivation, empathy Emotional Potential Discipline, keeping standards, win – win conflict solutions, fairness, ethical mind Mental Potential Individual performance, goal orientation, team performance, corporate performance, leadership Moral Potential Physical Potential 42 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Summary – IE Implementation in Linet 1. 1990 – 1993 – Building production program and production system 2. 1993 – 1995 – Basic IE methods, stabilisation and standardisation 3. 1995 – 2000 – New manufacturing system - lean 4. 2000 – 2005 – Innovations, integrated product/process development, logistics 5. 2005 - 2007 – Knowledge management 6. Future – international growth, modular manufacturing system 43 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Our most difficult dilemmas 1. Management of company growth versus IE and lean implementation 2. Productivity versus innovation ability 3. Productivity versus flexibility 4. Flexibility versus stability 5. Discipline versus entrepreneurship and creativity of employees 44 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Lean and Innovative Enterprise Innovation Business College - Product Innovations - Industrial Engineering Creating Knowledge, Development People - Process Innovations - Business System Innovation Company Products, Services 45 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Current problems 1. How to reach and keep the best talents and individuals? 2. How to share, communicate and develop the best corporate practices in the organisation? 3. How to transfer knowledge between employees on the projects and actions in the company? 4. How to increase and measure knowledge? 5. How to change knowledge into innovation as fast as possible? 46 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Export in 73 countries Summary • Starting capital: 15 Tsd. USD • Turnover: 70 mil. Euro • Average annual return of capital 63% • Capital growth 800 x • 320 employees • Added value per employee: above 60 Tsd. USD • Export: 73 countries 47 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Development of competitive factors AND world of innovations OR world of tradeoffs Coware Brainware Software Cooperation Communication Coalition Common... ... Success Hardware Management, Control Individual Thinking Performance Equipment, Assets Source: H.Linde, WOIS 48 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Paradigm changes Yesterday Tomorrow Productivity Innovation Corporate processes Standardisation Improvement Change management focus Best practices, benchmarking, increase customer value New Practices – Blue Ocean, create new customer value Focus on the “empolyee´s muscles” (peformance – physical intelligence) and brains (kaizen – mental intelligence) Focus on the employee´s heart (self motivation, emotional intelligence) and soul (moral and ethics – soul intelligence) Hardware, software Brainware, co-ware Corporate strategy Employees Competitive factors Corporate culture No mistake and error culture Culture of trials and experiments Intercorporate relationships Competition, fight Co-operation, partnership Improvement concepts Lean Manufacturing, Six Sigma, TOC Systematic Innovation, Lean Product Development Innovation focus Product and Process innovation Business and Thinking Innovation Quality, Productivity, Flexibility Innovation and Knowledge Management Management by objectives, process and project management Management by opportunities, company as a living organism Management focus Management principles 49 IIE Annual Conference, Nashville 2007 From Newcomer to Market Leader – Success Through IE Methods and Innovations Thank you for your attention We are looking for international co-operation Development the College of Industrial Engineering and Innovations kostur@ipaslovakia.sk zfrolik@linet.cz 50 IIE Annual Conference, Nashville 2007