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ICT for development and commerce: A
case study of internet cafés in India
May 1, 2007
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Publication Type
Proceedings
Publisher
International Federation of Information Processing
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Abstract
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Related Info
Abstract
The paper, drawn from on-going studies of internet cafés in India, reports interesting
localization of information and communication technology (ICT) offerings in shared public
spaces. These are in some disjuncture with the ideology of digital inclusion striving to integrate
hitherto excluded and ‘information poor’ communities. We find context specific and
commercial localization of ICT services contributing to their immersion in underserved contexts,
introducing technology as significant part of everyday commerce. If ‘non-developmental
spaces’ using ICT are more open to entrepreneurial activities, multiple players, especially the
government, could creatively engage with them to promote ICT interventions in everyday
civilian life. We indicate some curious and interesting examples strictly belonging to the
commercial realm nevertheless bearing the potential for expansion of ICT services.
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 Microsoft Research Lab - India
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