ING Group OECD meeting 19 June 2001 ING Group New challenges: • • • • • • Internationalization / Globalization Increasing attention stakeholders Liberalization capital markets Sustainability CNN World Information Technology Governments SEATTLE Business Civil Society Moral Environment UN Core Values OECD Guidelines for MNEs Business Codes National & International Law Values UDHR ING Group Principles ICC Business Charter on S.D. Responsible Care Policies ILO Declaration on ILO Tripartite fundamental Declaration principles and rights at work Society Responding to expectations Transparancy Engagement Reporting Verification Implementation processes Management System Global Sullivan Principies Rio Declaration on S.D. Religious values & norms ICC rules on extortion and bribery Living standards ING Group ING’s stakeholders: • • • • • • Clients Shareholders Employees Society Governments Suppliers • NGO’s • Social Pressure Groups • Analysts • Trade Unions • Supervisors ING Group New Questions: • Why do you operate in Burma? • How do you finance mining or oil activities? • What are the environmental criteria for your investment decisions? • Why did you finance the Three Gorges Dam? • Why do you invest in the life science industry? ING Group Meeting the wishes of stakeholders • • • • • • Corporate responsibility Sustainable policies Transparency Annual Social Report : ING in Society Corporate values / Business Principles Community activities