University of North Carolina Wilmington
Student Learning Outcome Assessment Plan and Report
Assessment Plan for 2012-2013
Cameron School of Business
Primary Contact Name/Info: Becky Porterfield, AoL Director, Cameron School of Business
Degree: BS in Business Administration (BSBA)
BSBA Student Learning Outcomes
Student Learning
Tools
Outcome
UNCW Strategic Goal
SLO1: Our students will be a. Content Knowledge
able to integrate
100 question multiple choice
discipline-specific
assessment representing five
knowledge across
key areas each for 13
functional areas and
business core classes with
utilize leadership and
three possible repetitions.
team skills to accomplish
Also included other SLO’s.
group tasks.
UNCW Strategic Goal 1
UNCW Learning Goals –
foundational knowledge
Implementation
Required for all students
registered in MGT 455
class (capstone strategy
course required for all
BSBA students).
Administered every
semester on-line. All
stduetns must achieve a
60% or above to sustain
their preference for preregistration sections of
MGT455. Only the first
assessment is used for
content review.
Each department
reviews its set of
questions relevant to its
business core class for
student learning
improvement and makes
changes to their core
classes as needed.
Summary of
Findings
Appendix A.1
Actions Taken
Based on AACSB recommendation,
the CSB implemented the on-line
assessment for all students seeking
to pre-register for MGT 455. Prior
to implementation all courses
reviewed content knowledge
questions. Instrument was changed
from 60 questions to 100
questions.
The average first responses for Fall
2012 was 68.6% amd s[ring 2013
dipped to 60%. All but a few
courses dropped significantly. Prior
to this the trend above 60% was
high and consideration to increase
the mean was going to be
considered. With spring 2013
showing significant drops, time
must be give to determine if this
was just an anomaly or a new trend
that must be remedied.
1
Student Learning
Outcome
UNCW Strategic Goal
Tools
Implementation
Summary of
Findings
Actions Taken
b. Integration
Method: Rubric use
d in MGT 455 capstone class
by faculty member to assess
functional integration
Every semester MGT 455
is offered including
summer for all students
in course. Management
faculty review data for
improvements.
Assessment rubrics are
used against
comprehensive term
project.
Appendix A.2
In February 2012 the first CSB
assessment day was conducted.
Faculty working in teams used
assessment data to make
recommendations.
Recommendations now before the
curriculum committee to improve
integration are 1) faculty to
develop common expectations for
integration. Develop website to
provide the material. 2) Assess and
reduce the number of overrides
For pre-requisites for MGT 455.
c. Team Building
Method: Rubric used in MGT
455 course by students that
assess each team member in
their project team groups
Every semester in MGT
455 class (capstone
strategy course).
Management faculty
review data for
improvements.
Appendix A.3
In February 2012 the first CSB
assessment day was conducted.
Faculty working in teams used
assessment data to make
recommendations. As a result
additional teamwork training was
added to the new BUS205 and
BUS305 (see Appendix XX)course
to improve SLO.
2
Student Learning
Outcome
UNCW Strategic Goal
SLO2: Our students will
demonstrate critical
thinking and problem
solving skills through
problem identification,
analysis and synthesis of
data, evaluation of
alternatives, and defense
of a solution.
UNCW Goal 1
Tools
Implementation
Summary of
Findings
Actions Taken
d. Leadership
Method: Rubric used in MGT
455 by all students to assess
the leadership skills of their
team leaders in their project
teams.
Every semester in MGT
455 class (capstone
strategy course).
Management faculty
review data for
improvements.
Appendix A.4
In February 2012 the first CSB
assessment day was conducted.
Faculty working in teams used
assessment data to make
recommendations. As a result
additional leadership training was
added to the new BUS205 and
BUS405 course to improve SLO.
Activities in BUS305 can now lead
to a leadership certificate earned
from Student Affairs.
a. Problem Solving
Method: At the end of the
semester in the Production
Management course (POM
370), a non-graded problem
is added to assess problem
solving. Using a problem
solving rubric, a faculty
member who does not teach
the course, assesses the
ability to problem solve for
each student.
Assessment is conducted
every semester POM 370
is taught from a sample
of student work. The AOL
committee reviews the
work and passes it to the
curriculum committee as
needed.
Appendix B.1
All problem solving factors are
scoring on an average of 86%
except using of information. With
the new University Studies
requirement for the use of
information literacy, this course
should be added to both University
Stdueis and improved on this factor
within the course. The AOL
committee will address this in
spring 2013.
b. Critical Thinking
Method: At the end of the
semester in the Production
Management course (POM
370), a non-graded problem
is added to assess problem
solving. Using a critical
Assessment is conducted
every semester POM 370
is taught from a sample
of student work. The AOL
committee reviews the
work and passes it to the
curriculum committee as
Appendix B.2
Low scores continue in “evaluating
evidence” (around 58% range).
Improvement through case
training in BUS305 will be
considered and provided again in
MGT455. This will be discussed at
the AOL meetings in spring 2013.
3
Student Learning
Outcome
UNCW Strategic Goal
SLO3: Our students will be
able to conceptualize a
complex issue into a
coherent written
statement and oral
presentation,
demonstrated with the
effective use of
technology.
UNCW Goal 1
Tools
Implementation
thinking rubric, a faculty
member who does not teach
the course, assesses the
ability to problem solve for
each student.
needed.
a. Written Communication
Method: Due to an internal
analysis the CSB dropped the
use of EBI’s writing
assessment and inbedded
rubrics in the BUS205 and
BUS305 classes.
Identified writing
activities were inbedded
into the BUS205 and
BUS305 courses with
associated rubrics. In
addition the only
required text for these
two course is the
“business Writer’s
Handbook”.
Summary of
Findings
Appendix C.1
Appendix C.2
Appendix C.3
Early data
suggests that
there is a large
gap in student
ability to write.
Actions Taken
Although early, a proposal is being
considered byt the curriculum
committee to require those
stduents earning consistent scores
of 2 or less be required to take an
additional course in Business
Writing trhough the UNCW English
Departmetn. This discussion and
faculty input will occur in spring
2013.
Must add Jack’s
data here)
b. Oral Communication/
Technology Use
Method: All faculty in the
MGT 455 CSB capstone
course (strategy course) use a
rubric (encompassing
components of oral
communication and the use
of technology) to assess
individuals as they present in
This assessment is
conducted every
semester in MGT 455 by
all faculty teaching the
class. The management
faculty review the data
for recommended
actions.
Based on the data and the
assessment day recommendations
it is recommended a minimum of
one presentation for each
concentration in a 300 level course
and one presentation in BUS205 be
conducted. However after review
the shear numbers in the BUS205
prohibits it in this class.
4
Student Learning
Outcome
UNCW Strategic Goal
Tools
Implementation
Summary of
Findings
Actions Taken
their project teams for the
semester.
SLO4: Our students will
understand the
importance of social
responsibility, diversity,
ethics and legal issues.
UNCW Goal 3
a. Ethics, Social
Responsibility, and
Diversity
Method: This assessment is
conducted by utilizing
questions directly related to
these three areas from the
content knowledge
assessment conducted for
students pre- registering in
MGT 455. The assessment
instrument is required for all
students and is online.
This assessment is
conducted every
semester and is
evaluated by the
curriculum committee.
a. Legal Issues
Method: This assessment is
conducted by utilizing
questions directly related to
the legal environment (BLA
361) from the content
knowledge assessment
conducted for students preregistering in MGT 455. The
assessment instrument is
This assessment is part of
the content knowledge
assessment and is
conducted every
semester and is
evaluated by the BLA
faculty
Appendix D.1
Appendix D.2
Appendix D.3
Appendix D.4
Insufficient data was being
gathered on the dimensions of
ethics, social responsibility, and
diversity. This assessment is now
included in the content knowledge
of SLO1. The assessment
instrument was changed to include
more extensive assessment of
these qualities and is being
included in the 60% requirement
for pre-registration in MGT 455.
Ten hours of volunteer work have
been added to the BUS305 course
for social responsibility focused on
diverse populations. A peer
reflection paper is required for
these activities. This is the first
semester the course is bing offered
so no information has beed gained
as yet.
There is a great deal of fluctuation
in the BLA361 content questions.
Faculty teaching in this area are
reviewing the data for course
changes or question continuity.
This can be accomplished now that
three sets of data are complete.
5
Student Learning
Outcome
UNCW Strategic Goal
Tools
Implementation
Summary of
Findings
Actions Taken
required for all students and
is online.
SLO5: Our students will
demonstrate an
understanding of global
business practices that
embraces the
opportunities of
multicultural, diverse
environments, as they
relate to local, national
and global operations.
UNCW Goal 4
Method: This assessment is
conducted by utilizing
questions directly related to
international business (INB
300 course) from the content
knowledge assessment
conducted for students preregistering in MGT 455.
This assessment is now
imbedded in the online
requirement for all
students wishing to preregister for MGT 455
every semester and is
evaluated by the
international business
committee
Appendix E.l
INB300 is being taught by both
fulltime and partime faculty. The
average score on the assessment
content questions has remained
around 62%, however one question
averages 3%. Upon review of these
questions there is most likely an
incorrect answer inbedded in the
assessment which will need to be
changed. The IB committee will
review the data this spring as a part
of the required
concentrationreview that is to be
completed this year.
6
Appendix A: BSBA SLO1 Findings
A.1 Content-Knowledge Assessment Results as of Spring 2013
100%
Content Knowledge Course Averages
90%
80%
70%
60%
Spring 2010
50%
Fall 2010
40%
Fall 2011
30%
Spring 12
20%
Fall 12
10%
Spring 13
0%
ACG 201
ACG 203
BLA 361
ECN 221
ECN 222
Subject
FIN 335
INB 300
MGT 350
MIS 213
MKT 340
OPS 370 QMM 280 Diversity
Spring 2010
Fall 2010
Fall 2011
Spring 12
ACG 201
65.60%
67.11%
66.61%
72.02%
69.34%
61.66%
ACG 203
BLA 361
88.80%
70.40%
84.44%
59.11%
81.58%
68.03%
82.48%
69.77%
81.35%
68.49%
72.08%
60.59%
ECN 221
ECN 222
67.20%
48.80%
61.78%
50.67%
51.34%
66.56%
60.41%
71.75%
57.15%
64.52%
50.12%
59.11%
FIN 335
73.60%
64.89%
60.57%
62.38%
62.55%
54.47%
INB 300
MGT 350
72.00%
74.40%
75.11%
62.22%
72.10%
74.37%
74.08%
77.99%
72.34%
77.53%
63.63%
67.19%
MIS 213
MKT 340
56.80%
80.00%
52.00%
70.67%
59.30%
66.65%
61.73%
68.53%
63.30%
71.05%
53.91%
59.11%
OPS 370
QMM 280
56.80%
71.20%
49.33%
64.00%
51.45%
67.14%
57.75%
65.68%
56.78%
65.51%
46.92%
56.81%
Diversity
70.31%
74.38%
72.54%
64.79%
Ethics
Social Resp.
78.36%
68.14%
79.43%
68.78%
76.89%
70.32%
67.26%
63.08%
66.83%
69.81%
68.64%
60.05%
Avg. Percentage
68.80%
63.44%
Fall 12
Ethics
Social
Resp.
Spring 13
7
Average Percentage by Semester
Average Percentage by Semester
Mean =
62.95%
100%
90%
80%
70%
57.06%
58.32%
61.92%
64.93%
68.80%
63.33%
65.38%
68.64%
61.14%
60.05%
60%
50%
40%
Avg. %
30%
20%
10%
0%
Spring 08
(N=119)
Fall 08
(N=95)
Spring 09
(N=78)
Fall 09
(N=25)
Spring 10
(N=25)
Fall 10
(N=45)
Summer 11
(N=16)
Fall 11
(N=339)
Fall 12
(N=108)
Spring 13
(N=85)
8
AOL Content-Knowledge Assessments by Course
ACG 201 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
97%
86%
82%
68%
88%
76%
67%
61%
49%
55%
51%
66%
63%
84% 84% 80%
76% 72%
63%
53%54%
42%
49%
86%
81%
71% 74%
70%
72%
62%
90%
65%
49%
39%
20%
14%
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
ACG
201 S1 201 S1 201 S1 201 S1 201 S1 201 S1 201 S2 201 S2 201 S2 201 S2 201 S2 201 S2 201 S3 201 S3 201 S3 201 S3 201 S3 201 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 PercentageCorrect
Spring13 Percentage Correct
ACG 203 AOL Content Knowledge—Spring 2013
97%
97%
96%
96%
93%
92%
92%
92%
92%
100%
90%
90%
87%
86%
85%
80%
81%
83%
90%
80%
81%
81%
80%
79%
76%
76%
77%
78%
75%
72%
80%
71%
72%
64%
64% 61% 61%
70%
55%
60%
53%
50%
40%
17%
30%
15%
20%
10%
0%
ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG ACG Total
203 S1 203 S1 203 S1 203 S1 203 S1 203 S1 203 S2 203 S2 203 S2 203 S2 203 S2 203 S2 203 S3 203 S3 203 S3 203 S3 203 S3 203 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
9
BLA 361 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
98%
97%
90%
88%
88%
80% 79%
75%
77%
73%
53%
42%42%
64%
60%58%
50%
50%
48%
39%
51%
55%
47%
72%
64% 67%
54%
65%
61%
49%
77%
85%
83%
73%
37%
35%
BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
ECN 221 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
89%
85%
92%
80%
76%
58%
48%
48%45%
86%
87%
70%
74%
67%
76%
77%
69%
63%
64%
56%
52%
48%
43%
40%
34%
34%
29%
59%
38%
36%
28%
33%
25% 27%
7%
0%
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
221 S1 221 S1 221 S1 221 S1 221 S1 221 S1 221 S2 221 S2 221 S2 221 S2 221 S2 221 S2 221 S3 221 S3 221 S3 221 S3 221 S3 221 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
10
ECN 222 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
94%
87%
81%
80%
68%
68% 66%
62%60%
90%
76%
71%
55%53%
51%
49%
43%
88%
84% 82%
79%
75%
70%
66%
63%
61% 58%
52%
54%
54%
53%
44%
26%
30%
22% 24%
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
ECN
222 S1 222 S1 222 S1 222 S1 222 S1 222 S1 222 S2 222 S2 222 S2 222 S2 222 S2 222 S2 222 S3 222 S3 222 S3 222 S3 222 S3 222 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
FIN 335 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
95%
99%
96%
88%
85% 82%
81%
61%
95% 93%
80%
77%
55%
45%
44% 41%
31% 33%
95%
8% 4%
69%
65%
63%
68%
46%
65%
48%
43%
14% 12%
88%
77%
18%
25%
16%
FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FiN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335 FIN 335
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
11
INB 300 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
95%
91%
84%
68%
66%
60%
61%
60% 61%
65%
74%70%
90%
87%
83%
77%
91%
88%
78%
63%
58%
84%
81%
75%
65%
60% 63% 62%
56%
69%
78%
66%
52%
47%
18%
10%
INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
MGT 350 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
87%
73% 76%71%
91%
80%
75%
59%
94%
90%
87%
78%
69%
74%
69%
53%56%
80%
68%
68%
86%
92%
91%
81%
77%
73%
80%
68% 71%
57%
54%
59%
60%
56% 55%
45%
MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT MGT
350 S1 350 S1 350 S1 350 S1 350 S1 350 S1 350 S2 350 S2 350 S2 350 S2 350 S2 350 S2 350 S3 350 S3 350 S3 350 S3 350 S3 350 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
12
MIS 213 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
90%
85%
90%
89%
83%
84%
72%
71%
67%
54%
73%
71%
68%
49%
76%
73%72%
51%
54%
52%
41%39%
38%
30%
28%
70%
69%
64%
46%
81%
42%
35%
26%
25%
24% 23%
MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213MIS 213
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
MKT 340 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
64%
48%
84%
84%
78%
72%
70%
90%
88%
85%
76% 73%
75%
62%
49%
34% 34%
36%
85%
74%
63%
62%
48%
88%
81%
35%
56%
63%
55%
60%
74%
62%
75%
73%
57%
29%
MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT MKT
340 S1 340 S1 340 S1 340 S1 340 S1 340 S1 340 S2 340 S2 340 S2 340 S2 340 S2 340 S2 340 S3 340 S3 340 S3 340 S3 340 S3 340 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
13
OPS 370 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
87%
78%
65%
46%
43%
71%
69% 68%
68% 68%
60%
25%
43%
40%
39%
39%
60%
57%
53%
52%
48%
44%
58% 58%
51%
59%
76%
68%
59%
55%
36%
29%
25%
27%
21%
12%
OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370OPS 370
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
QMM 280 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
96%
99%
93%
84%
76%
64%
81%
77%
73% 73%
33%
29%
34% 34% 32%
77%
72%
62%
66%
49%
36%
93%
87%
76%
63%
61% 58%
53%
83%
42% 41%
29%
41%
39%
45% 49%
QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM QMM
280 S1 280 S1 280 S1 280 S1 280 S1 280 S1 280 S2 280 S2 280 S2 280 S2 280 S2 280 S2 280 S3 280 S3 280 S3 280 S3 280 S3 280 S3
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Q1
Q2
Q3
Q4
Q5
Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
14
A.2 Integration
Integration Assessment Results as of May 2013
Analysis of Issues
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 07
(N=36)
Spr 08
(N=29)
Fall 08
(N=36)
Spr 09
(N=24)
Fall 09
(N=19)
Spring
2010
(N=35)
Fall 2010
(N=101)
Spring
2011
(N=38)
Fall 2011
(N=80)
Spring
2012
(N=114)
Fall 2012
(N=79)
Spring
2013
(N=144)
Analysis Tools
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spr 2008
(N=36)
(N=29)
Fall 2008
(N=36)
Spr 2009
(N=24)
Fall 2009
(N=19)
Spring
2010
(N=35)
Fall 2010
(N=101)
Spring
2011
(N=38)
Fall 2011
(N=80)
Spring
2012
(N=114)
Fall 2012
(N=79)
Spring
2013
(N=144)
15
Functional Unit Integration
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spr 2008
(N=36)
(N=29)
Fall 2008
(N=36)
Spr 2009
(N=24)
Fall 2009
(N=19)
Spring
2010
(N=35)
Fall 2010
(N=101)
Spring
2011
(N=38)
Fall 2011
(N=80)
Spring
2012
(N=114)
Fall 2012
(N=79)
Spring
2013
(N=144)
Performance Outcomes
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spr 2008
(N=36)
(N=29)
Fall 2008
(N=36)
Spr 2009
(N=24)
Fall 2009
(N=19)
Spring
2010
(N=35)
Fall 2010
(N=101)
Spring
2011
(N=38)
Fall 2011
(N=80)
Spring
2012
(N=114)
Fall 2012
(N=79)
Spring
2013
(N=144)
16
A.3 Teamwork
Teamwork Assessment Results as of May 2013
Attendance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356) (N=1278) (N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
Conflict Resolution
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356) (N=1278) (N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
17
Decision Making
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356) (N=1278) (N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
Goals
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356) (N=1278) (N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
18
Meetings
100%
90%
80%
70%
60%
50%
40%
0
2
30%
20%
10%
0%
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356)
(N=1278)
(N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
Member Support
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356)
(N=1278)
(N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
19
Participation
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711)
(N=1,053)
(N=356)
(N=1278)
(N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
Roles
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711)
(N=1,053)
(N=356)
(N=1278)
(N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
20
Success
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=764)
(N=853)
(N=711) (N=1,053) (N=356)
(N=1278)
(N=493)
(N=840)
(N=597)
(N=793)
(N=490)
(N=953)
21
A.4 Leadership
Leadership Assessment Results as of May 2013
Facilitation
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=632)
(N=100)
(N=728)
(N=953)
(N=353)
(N=988)
(N=447)
(N=468)
(N=468)
(N=627)
(N=348)
(N=693)
Guidance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=632)
(N=100)
(N=728)
(N=953)
(N=353)
(N=988)
(N=447)
(N=468)
(N=468)
(N=627)
(N=348)
(N=693)
22
Motivation
100%
90%
80%
70%
60%
0
50%
40%
2
30%
4
20%
10%
0%
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=632)
(N=100)
(N=728)
(N=953)
(N=353)
(N=988)
(N=447)
(N=468)
(N=468)
(N=627)
(N=348)
(N=693)
Team Building
100%
90%
80%
70%
60%
0
50%
40%
2
30%
4
20%
10%
0%
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=632)
(N=100)
(N=728)
(N=953)
(N=353)
(N=988)
(N=447)
(N=468)
(N=468)
(N=627)
(N=348)
(N=693)
23
Vision
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Fall 2010 Spring 2011 Fall 2011 Spring 2012 Fall 2012 Spring 2013
(N=632)
(N=100)
(N=728)
(N=953)
(N=353)
(N=988)
(N=447)
(N=468)
(N=468)
(N=627)
(N=348)
(N=693)
24
Appendix B: BSBA SLO2 Findings
B.1 Problem Solving Assessment Results as of May 2013
Problem Solving Assessment Results
100%
97%
90%
90%
85%
87%
90%
91% 90%
88%
84%
82%
80%
Fall 2009 % with Correct
Answer (N=83)
93%
89%
88%
83%
85%
86%
75%
76%
Fall 2010 % with Correct
Answer (N=166)
71%
70%
56%
60%
56%
59%
58%
Spring 2011 % with
Correct Answer (N=72)
54%
50%
40%
Fall 2011 % with Correct
Answer (N=126)
30%
20%
Spring 2012 % with
Correct Answer (N=130)
10%
0%
Defining and Understanding
the Problem
Uses Information
Appropriately
Applies Appropriate
Procedures
Answers the Problem
Spring 2013 % with
Correct Answer (N=98)
25
B.2 Critical Thinking Assessment Results as of May 2013
Critical Thinking Assessment Results
100%
90%
90%
80%
85%
87%
90%
Fall 2009 % with Correct
Answer (N=83)
88%
78%
73% 74%
Fall 2010 % with Correct
Answer (N=166)
76%
68%
70%
63%
63%
59%
57% 54%
60%
56%
54%
Spring 2011 % with
Correct Answer (N=72)
49%
50%
Fall 2011 % with Correct
Answer (N=126)
40%
30%
Spring 2012 % with
Correct Answer (N=130)
20%
Spring 2013 % with
Correct Answer (N=130)
10%
0%
Defining and Understanding the Issue
Considers Multiple Perspectives
Evaluates Evidence
26
Appendix C: BSBA SLO3 Findings
C.1 Syllabus BUS 205
BUS205—Business Career Preparation
Instructor: Jack Stair
Office: CH 121B
Office Hours: MW 9:00-11:00, or by appointment
Phone: (910) 962-2466
Email: stairj@uncw.edu
Required Text: Alred, Brusaw, Oliu: The Business Writer’s Handbook 10th Edition, St. Martin’s Press
Meeting Time: M 11:00-11:50, TL 1053, 0670 NL
Course Description: 1 Credit Hour; Sophomore or junior standing. Restricted to business or pre-business majors. Introduction to a career in
business. Topics include the business academic curriculum, communication skills, preparation for entering a career, and an appreciation of the
business environment.
Course Objectives: Students will develop a personal career development plan for the business world.
Learning Objectives: Students will gain an appreciation of their personal interests, motivators and skills, learn about the various business
academic fields, and understand the steps necessary to achieve their career goals. This will be accomplished through lectures, in-class and on-line
exercises and guest speakers. Students will:
1. Establish a timeline for their personal development plan
2. Complete a self-assessment
3. Learn about careers in the business world
4. Understand the importance of internships and community service
5. Develop their interviewing skills
6. Learn the essentials of teamwork and leadership
7. Develop business writing skills
8. Understand the importance of networking
Student Learning Outcomes:
1. Locate appropriate sources of information to support written arguments. [Foundational Knowledge]
2. Evaluate and use evidence to generalize, explain, and interpret content. [Information Literacy; Critical Thinking]
3. Demonstrate an understanding of the ethical use and citation of the ideas of others used as supporting material in written work. [Inquiry;
Information Literacy; Thoughtful Expression]
4. Demonstrate the ability to write critically, using the conventions of the discipline covered in the course. [Critical Thinking; Thoughtful
Expression]
5. Analyze and evaluate the claims, arguments, and theories presented course materials using appropriate methods (such as logical analysis and
the identification of fallacies). [Foundational Knowledge; Information Literacy; Critical Thinking; Thoughtful Expression].
27
Classroom Climate: The Cameron School of Business is a professional school providing education and training for careers in the business world.
Classroom climate is designed to assist students in developing the habits of behavior that will contribute to their success in the business world.
Therefore, classroom policies will be established to promote and maintain a business-like atmosphere and to promote a healthy learning
environment.
Guest lecturers will be invited to cover certain portions of the material. It is important to extend the courtesy of being on time to your fellow
students, faculty and our guests. Professional appearance and actions are expected for guest lecturers. Students are encouraged to participate in
class by asking and answering questions. Your involvement makes the class much more interesting for you, your classmates, and our guests.
UNCW Honor Code
“As a student at The University of North Carolina Wilmington, I am committed to honesty and truthfulness in academic inquiry and in the pursuit of
knowledge. I pledge to uphold and promote the UNCW Student Academic Honor Code.”
Technology: Use of technology is permitted in the room only if it is used for the sole purpose of the class and not during an exam or guest
lectures. Corresponding with other students—email or texting—will not be permitted during class nor will other forms of electronics that do not
relate to the class. Cell phones and pagers must be turned off (silent) and cannot be used during class.
Attendance: Since each class carries forward the previous discussion, 100% attendance is expected. Moreover, many of the classes entail
homework assignments which are due the following class. It is important to attend classes to understand the homework assignments. If a student
has a legitimate excuse regarding any absence in part or entirety, it is his/her responsibility to communicate with the instructor in person, by
phone or by email prior to the class or immediately following the scheduled time. Students are responsible for securing information covered in
class. Attendance will be taken in each class.
Class Assignments and Makeup Exams: No late work will be accepted. Makeup exams will not be given. Written assignments must be in a
Word document format. Homework assignments are due the class following the assigned homework. Skill assessment assignments will be
included during the semester to determine the level of competency in key areas related to success in a business career. It is mandatory to take
each of these assessments.
Grading:
Homework (7)
70%
A >=90%
D 60-69%
Final Exam
20%
B 80-89%
F <60%
Attendance
10%
C 70-79%
Personal Development Plan: Students will be provided with an action checklist and use it to construct a semester-by-semester plan to meet their
career goals. Students will be asked to decide on a career path.
Self-Assessment: Students will be required to complete an on-line self-assessment using Career Leader. The cost of this exercise is $20 payable
through SeaWork’s Career Center Events. A follow-up session will be held in the following class to help students interpret the results.
Business Writing: We will conduct classroom exercises to show students the proper format and content style for business memos. A subsequent
homework assignment will be to use this style to write a reflections paper on the self-assessment exercise.
Teamwork Exercise: Students will participate in a classroom exercise to demonstrate the essentials of teamwork. Homework will be an on-line
self-assessment of their motivational (leadership) style.
Networking: Students will be instructed on the importance of developing a personal and on-line network. Homework will be to create their
profile on LinkedIn.
28
Class Schedule for Sections 001, 003 and 800
1
2
3
8/26/13
9/2/13
9/9/13
4
9/26/13
5
9/23/13
6
9/30/13
7
10/7/13
8
10/14/13
9
10/21/13
10
10/28/13
11
12
13
11/4/13
11/11/13
11/18/13
14
11/25/13
15
12/2/13
Course Introduction
No Class
Personal Development Plan:
Understanding Yourself, Explore, Act
Accounting Dept. Presentation
Understanding Yourself
Career Leader Self-assessment tool
Management Dept. Presentation
Understanding Yourself
Review Self-assessments
What Employers Want
Marketing Dept. Presentation
Explore
Business Writing Class Exercise
Finance & Economics Dept. Presentation
Explore
Internships, Community Service, Leadership
Certificate
Information Systems & Operations Mgt.
Presentation
Explore
Interview Skills and Interview Stream
Teamwork
Explore
Webinar Feedback
Class exercise: Wilderness Survival
Explore
Motivational Style Feedback
International Programs, Foreign Languages,
Graduate School
Action “Never Eat Alone”
Action Networking: Personal and Online
Action: Student Services: CSB Degrees and their
requirements, Getting into CSB
Wrap-up Session
Accomplishments on Action Checklist
Course Questionnaire, discussion
Final Exam
Homework 1: Establish Timeline for Action Checklist
Due 9/16/13
Homework 2: Complete Self-assessment
Due 9/23/13
Homework 3: Reflections Paper on Self-assessment
Due 10/7/13
Homework 4: Interview Webinar
Due 10/21/15
Homework 5: Motivational Style self-assessment
Due 10/28/13
Homework 6: Set up LinkedIn profile Due 11/18/13
Homework 6: Set up LinkedIn profile Due 11/18/13
Turn in Action Checklist
29
Class Schedule for Section 002
1
8/23/13
2
8/30/13
3
9/6/13
4
9/13/13
5
9/20/13
6
7
9/27/13
10/4/13
8
9
10/11/13
10/18/13
10
11
12
10/25/13
11/1/13
11/8/13
13
11/15/13
14
11/22/13
Course Introduction
Personal Development Plan:
Understanding Yourself, Explore, Act
Accounting Dept. Presentation
Understanding Yourself
Career Leader Self-assessment tool
Management Dept. Presentation
Understanding Yourself
Review Self-assessments
What Employers Want
Marketing Dept. Presentation
Explore
Business Writing Class Exercise
Finance & Economics Dept. Presentation
Explore
Internships, Community Service, Leadership
Certificate
Information Systems & Operations Mgt.
Presentation
Explore Interview Skills and Interview Stream
Explore
Webinar Feedback
Teamwork (Class exercise: Wilderness Survival)
No Class
Explore
Motivational Style Feedback
International Programs, Foreign Languages,
Graduate School
Action “Never Eat Alone”
Action Networking: Personal and Online
Action
Student Services: CSB Degrees and their
requirements, Getting into CSB
Wrap-up Session
Accomplishments on Action Checklist
Course Questionnaire, discussion
Final Exam
Homework 1: Establish Timeline for Action Checklist Due 8/30/13
Homework 2: Complete Self-assessment Due 9/6/13
Homework 3: Reflections Paper on Self-assessment
Due 9/20/13
Homework 4: Interviewing Webinar Due 10/4/13
Homework 5: Motivational Style self-assessment Due 10/11/13
Homework 6: Set up LinkedIn profile Due 11/8/13
Homework 7: Decide career path
Due 11/15/13
Turn in Action Checklist
30
C.2 Syllabus BUS 305
BUS 305—Business Essentials
Instructor: Jack Stair
Office: CH121B
Office Hours: MW 9:00-11:00, or by appointment
Phone: (910) 962-2466
Email: stairj@uncw.edu
Required Text: Alred, Brusaw, Oliu: The Business Writer’s Handbook 10th Edition, St. Martin’s Press
Meeting Time: W 11:00-11:50, CH212
Course Description: 1 Credit Hour. Prerequisite: BUS 205. Restricted to business and pre-business majors. Understanding the value of
mentoring and leadership. Develop communication skills via interviewing techniques. The role of assessment in process improvement. How
networking skills enhance a deeper understanding of organizations.
Course Objectives: Students will act on their personal development plan by completing a resume, obtaining a career-relevant internship
experience, develop their interviewing and oral communication skills, improve their business writing skills and round out their knowledge of social
responsibility, teamwork, diversity, ethics and leadership. Students will be prepared to enter the business world as effective and complete
participants.
Learning Objectives: Students will update and complete their personal development plan act on their plan by pursuing their academic career
goals. This will be accomplished through lectures, in-class and on-line exercises and guest speakers. Students will:
 Complete Personal Development Plan
 Identify and access Service Learning Resources
 Update/Complete Resume
 Gain insight into Social Responsibilities
 Continue to develop their personal network
 Develop more effective Oral Communication Skills/Interviewing Skills
 Improve their Business Writing Skills
 Develop effective Leadership skills
 Improve their Teamwork skills
 Gain appreciation of the value of Diversity
 Gain understanding of business Ethics
Student Learning Outcomes:
1. Locate appropriate sources of information to support written arguments. [Foundational Knowledge]
2. Evaluate and use evidence to generalize, explain, and interpret content. [Information Literacy; Critical Thinking]
3. Demonstrate an understanding of the ethical use and citation of the ideas of others used as supporting material in written work. [Inquiry;
Information Literacy; Thoughtful Expression]
31
4. Demonstrate the ability to write critically, using the conventions of the discipline covered in the course. [Critical Thinking; Thoughtful
Expression]
5. Analyze and evaluate the claims, arguments, and theories presented course materials using appropriate methods (such as logical analysis and
the identification of fallacies). [Foundational Knowledge; Information Literacy; Critical Thinking; Thoughtful Expression].
Classroom Climate: The Cameron School of Business is a professional school providing education and training for careers in the business world.
Classroom climate is designed to assist students in developing the habits of behavior that will contribute to their success in the business world.
Therefore, classroom policies will be established to promote and maintain a business-like atmosphere and to promote a healthy learning
environment.
Guest lecturers will be invited to cover certain portions of the material. It is important to extend the courtesy of being on time to your fellow
students, faculty and our guests. Professional appearance and actions are expected for guest lecturers. Students are encouraged to participate in
class by asking and answering questions. Your involvement makes the class much more interesting for you, your classmates, and our guests.
UNCW Honor Code
“As a student at The University of North Carolina Wilmington, I am committed to honesty and truthfulness in academic inquiry and in the pursuit of
knowledge. I pledge to uphold and promote the UNCW Student Academic Honor Code.”
Technology: Use of technology is permitted in the room only if it is used for the sole purpose of the class and not during an exam or guest
lectures. Corresponding with other students—email or texting—will not be permitted during class nor will other forms of electronics that do not
relate to the class. Cell phones and pagers must be turned off (silent) and cannot be used during class.
Attendance: Since each class carries forward the previous discussion, 100% attendance is expected. Moreover, many of the classes entail
homework assignments which are due the following class. It is important to attend classes to understand the homework assignments. If a student
has a legitimate excuse regarding any absence in part or entirety, it is his/her responsibility to communicate with the instructor in person, by
phone or by email prior to the class or immediately following the scheduled time. Students are responsible for securing information covered in
class. Attendance will be taken in each class.
Class Assignments and Makeup Exams: No late work will be accepted. Makeup exams will not be given. Written assignments must be in a
Word document format. Homework assignments are due the class following the assigned homework. Skill assessment assignments will be
included during the semester to determine the level of competency in key areas related to success in a business career. It is mandatory to take
each of these assessments.
Grading:
Homework (7)
70%
A >=90%
D 60-69%
Final Exam
20%
B 80-89%
F <60%
Attendance
10%
C 70-79%
Personal Timeline: Students will prepare their own unique personal timeline for completing the action plan developed in the personal
development plan.
Resume Assistance Program (RAP) This is mandatory, no exceptions will be made!
Students will learn what a strong resume looks like and develop theirs to reflect these attributes. The students will then meet with a member of
the Cameron Executive Network to review and complete their resume. The Cameron School of Business requires each student to develop a
resume during this class. Members of the Cameron Executive Network have agreed to review your resume and work with you to improve its
presentation. This is a rare and unique opportunity for students, so take it seriously.
32
The introduction to RAP will take place on the date specified in the syllabus, during class. After the introductory session, students are expected to
make an appointment (not during this class or any other class) to begin this process. If you do not complete a resume during this course, your final
grade will be an “Incomplete”. This is mandatory and each student is expected to attend, attendance will be taken. See attached memo from Dean
Clark.
And If I Ignore All This…?
2 Percent (%) Reduction in Final Class Grade if:
 Unprepared for RAP appointment
 Students fails to keep scheduled RAP Appointment with Consultant (No-Show)
 Resume appointment is kept but follow-up is not within the designed timeframe, however the resume is eventually completed
 Student fails to make an appointment within the assigned window of time for the particular section of BUS 305
Incomplete for BUS 305 if:
 Failure to meet AND finalize an approved resume with consultant will result in an “Incomplete” for the student for BUS 305
 Unless RAP is completed, the “Incomplete” will automatically convert to an “F” on the last class day of the next full (nonsummer) semester. You cannot graduate with an “Incomplete” on your record”.
Here is the link for accessing the resume template - RAP Template:
http://csb.uncw.edu/cen/resources.htm
LinkedIn Profile: Students will update their LinkedIn profiles.
Interviewing/Oral Communication Skills: Students will further develop their oral communication skills by completing an initial screening interview
and a concentration-specific interview using Interview Stream. Each student will then review their video with a member of the Cameron Executive
Network.
Business Writing: Students will participate in classroom exercises and develop their business writing skills. This will include writing a cover letter
and tailoring their resume for a specific position.
Social Responsibility: Students will perform 10 hours of community service and earn a Leadership Certificate. The Leadership Certificate entails
attending several workshops, performing community service, and writing a critical reflection paper on their experience in the program. The
students will
1. Articulate their expectations, the purpose, and/or the goals of the experience in terms of their personal educational development.
[Thoughtful Expression]
2. Synthesize knowledge drawn from their coursework to address the issues/challenges/questions involved in the experience. [Critical
Thinking, Foundational Knowledge, Inquiry]
3. Communicate the impact or significance on their personal educational development and on others in the profession or in the field at the
conclusion of the experience. [Critical Thinking]
Teamwork: Students will participate in a classroom exercise to develop their understanding of the elements of teamwork, their personal style,
and the developmental stages of building a team.
33
Class Schedule
1
8/21/13
Course Introduction
Expectations
Review Personal Development Plan
2
8/28/13
3
9/4/13
4
9/11/13
Service Learning Resources
What Employers Want
Resumes
5
9/18/13
Social Responsibility
6
7
9/25/13
10/2/13
Networking
Oral Communication Skills
Interviewing
8
10/9/13
9
10/16/13
Business Writing.1
Class Exercise
Business Writing.2
Class Exercise
10
11
10/23/13
10/30/13
12
11/6/13
13
14
11/13/13
11/20/13
15
16
11/27/13
12/4/13
Ethics
Teamwork
Class Exercise
Diversity
Class Exercise
Leadership
Wrap Up Session
Course Questionnaire, discussion
No Class
Final Exam
Homework 1: Establish Personal Timeline
Due 9/4/13
Homework 2: Complete Resume
Due 9/18/13
Homework 3: 10 hours of Community
Service, Leadership Certificate
Due by 12/4/13
Homework 4: Update LinkedIn Profile
Homework 5: Initial Interview using
Interview Stream
Due 10/9/13
Homework 6: Business Writing Exercise
Due 10/16/13
Homework 7: Concentration Interview
using Interview Stream
Due 10/23/13
Community Service Completion,
Leadership Certificate(Including
Reflections Paper) Due
34
C.3 Writing Rubric
BUS 205 Scoring Rubric for CareerLeader Reflections Paper
Points
Locate Appropriate
Sources of Information
4
Uses CareerLeader
Website and Report
3
Omits only Minor
Elements
Evaluate and Use Evidence
to Explain Content
Uses Report to Explain
Interests, Motivators,
Skills
Uses All
Recommendations in
Report
Expresses Opinion of
CareerLeader
Assessment Tool
Identifies Key Learning
Outcomes
One Part is Incomplete
Ethical Use of Others’
Ideas in Supporting
Material
Write Critically
Analyze and Evaluate
Claims/Theories
(Key Learning Outcomes)
Total Points/2 (Max of 10)
2
Shows Vague
Understanding of
Website and Report
More than One Part is
Incomplete
1
Shows Lack of
Understanding of
Website and Report
Most Parts are
Incomplete
Minor Omissions
Several Omissions
Difficult to Understand,
Many Errors
Minor Omissions
Several Omissions
No Opinion Expressed
Some Learning Outcomes
Expressed
Minor Learning
Outcomes Expressed
No analysis
Total
BUS 305 Scoring Rubric for Cover Letter & Resume Tailoring
Points
Locate Appropriate Sources
of Information
4
Uses Handbook
Material and Resume
3
Omits only Minor
Elements
Evaluate and use Evidence
to Explain Content
Ethical Use of Others’ Ideas
in Supporting Material
Write Critically
Letter uses Resume to
Explain How Qualified
Resume Targets
Specific Job
Letter Explains Why
Interested in Position
Letter Reflects
Analysis of Job
Requirements
One Part is Incomplete
Analyze and Evaluate
Claims/Theories
Minor Errors
2
Shows Vague
Understanding Content
Required
More than One Part is
Incomplete
Several Errors
Minor Omissions
Several Omissions
Minor Omissions
Several Omissions
1
Shows Lack of
Understanding Content
Required
Most Parts are
Incomplete
Difficult to Understand,
Many Errors
Interest in Position
Missing
Analysis of Job
Description Missing
Total
Total Points/2 (Max of 10)
35
Past Essay Assessment Trends
36
C.4 Oral Communication Assessment Results as of May 2013
Content
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring Fall 2008 Spring Fall 2009 Spring Fall 2010 Spring Fall 2011 Spring Fall 2012 Spring
(N=27)
2008
(N=25)
2009
(N=17)
2010
(N=13)
2011
(N=83)
2012
(N=83)
2013
(N=42)
(N=32)
(N=33)
(N=35)
(N=113)
(N=127)
Delivery
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring Fall 2008 Spring Fall 2009 Spring Fall 2010 Spring Fall 2011 Spring Fall 2012 Spring
(N=27)
2008
(N=25)
2009
(N=17)
2010
(N=13)
2011
(N=83)
2012
(N=83)
2013
(N=42)
(N=32)
(N=33)
(N=35)
(N=113)
(N=127)
37
Mechanics
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring
(N=27)
2008
(N=42)
Fall 2008
(N=7)
Spring
2009
(N=32)
Fall 2009
(N=17)
Spring
2010
(N=33)
Fall 2010
(N=13)
Spring
2011
(N=35)
Fall 2011
(N=83)
Spring Fall 2012 Spring
2012
(N=83)
2013
(N=113)
(N=127)
Organization
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
0
2
4
Pilot 2007 Spring
(N=27)
2008
(N=42)
Fall 2008
(N=25)
Spring
2009
(N=32)
Fall 2009
(N=17)
Spring
2010
(N=33)
Fall 2010
(N=13)
Spring
2011
(N=35)
Fall 2011
(N=83)
Spring Fall 2012 Spring
2012
(N=83)
2013
(N=113)
(N=127)
38
Appendix D: BSBA SLO4 Findings
D.1 Ethics Assessment Results as of Spring 2013
The AOL Plan called for social responsibility to be captured in the content knowledge multiple choice assessments. Additional ethics questions
were added to the new assessment effective Spring 2013. Data is being collected.
Ethics AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
99%
96%
94%
86%
83% 82%
82%
92%
86%
85%
84%
79%
79%
76%
69%
91%
95% 97%
90%
82%
70%
77%
98%
88%
86%
79%
71%
64%
53%
46%
74%
85% 87%
81%
71%
85%
76%
72%
67%
61%
37%
34%
46%
41%
97%
91% 93%
91%
73%
66%
88%
77% 78%
78%
75% 76%
61%
54%
52%
47%
55%
58%
32%
26%
7% 7%
Fall12 Percentage Correct
Spring13 Percentage Correct
39
D.2 Social Responsibility Assessment Results as of Spring 2013
The AOL Plan called for social responsibility to be captured in the content knowledge multiple choice assessments. Additional social responsibility
and diversity questions were added to the new assessment effective Spring 2013. Data is being collected.
Social Responsibility AOL Content Knowledge—Spring 2013
98%
100% 94%
90%
80%
70%
79%
86%
85%
82%
77%
73%72%
68%
68%
64%
87%
88%
79%
76%
82%
80% 82%80%
74%
68%
80%
75%
70%
80%
71%
64%
60%
30%
71%
55% 55%
46%
41%
50%
40%
91%
88%
54%
64%
56%
54%
45%
37%
33%
26%
74%
51%
34%
24%
23%
20%
10%
0%
SR S1 SR S1 SR S1 SR S1 SR S1 SR S1 SR S1 SR S1 SR S2 SR S2 SR S2 SR S2 SR S2 SR S2 SR S2 SR S2 SR S3 SR S3 SR S3 SR S3 SR S3 SR S3 SR S3 SR S3
BLA BLA INB INB MGT MGT MKT MKT BLA BLA INB INB MGT MGT MKT MKT BLA BLA INB INB MGT MGT MKT MKT
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
Fall12 Percentage Correct
Spring13 Percentage Correct
40
D.3 Diversity Assessment Results as of Spring 2013
The AOL Plan called for social responsibility to be captured in the content knowledge multiple choice assessments. Additional social responsibility
and diversity questions were added to the new assessment effective spring 2013. Data is being collected.
Diversity AOL Content Knowledge—Spring 2013
98%
100%
90%
80%
64%
70%
60%
50%
57%
50%
84%
77%
75%
72%70%
55%
96%
88%
82%
91%
85% 82%
68%71%
40%
78%
69%
63%
52%52%
53%
84% 87%
78%
43%
38%
56%
95%
94%
83%
80% 81%
74% 71%
53%
48%
85%
43%
42%
35%
32%
73%
85%
83%
79%78%
70%
68%
72%
44%
25%
30%
20%
10%
0%
DIV DIV DIV DIV DIV DIV DIV DIV
S1 S1 S1 S1 S1 S1 S1 S1
BLA BLA INB INB INB MGT MGT MKT
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
DIV
S1
MKT
Q9
DIV DIV DIV DIV DIV DIV DIV DIV
S2 S2 S2 S2 S2 S2 S2 S2
BLA BLA INB INB INB MGT MGT MKT
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
Fall12 Percentage Correct
DIV
S2
MKT
Q9
DIV DIV DIV DIV DIV DIV DIV DIV
S3 S3 S3 S3 S3 S3 S3 S3
BLA BLA INB INB INB MGT MGT MKT
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
Spring13 Percentage Correct
41
DIV
S3
MKT
Q9
D.4 Legal Issues Assessment Results as of December 2011
BLA 361 Percentage Correct
100%
90%
80%
70.40%
70%
68.03%
69.77%
68.49%
60.42%
59.11%
60%
Avg. %
Correct
50%
40%
30%
20%
10%
0%
Spring 2010 Fall 2010
Fall 2011 Spring 2012 Fall 2012 Spring 2013
BLA 361 AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
98%
97%
90%
88%
88%
80% 79%
75%
77%
73%
53%
42%42%
64%
60%58%
50%
48%
39%
50%
51%
47%
55%
72%
64% 67%
54%
65%
61%
49%
77%
83%
85%
73%
37%
35%
BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361 BLA 361
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
42
Appendix E: BSBA SLO5 Findings
E.1 Global Business Content Knowledge Assessment Results as of December 2011
INB 300 Percentage Correct
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
72.00%
75.11%
74.08%
72.10%
72.34%
63.45%
Avg. %
Correct
Spring 2010
Fall 2010
Fall 2011
Spring 2012
Fall 2012
Spring 2013
Global Business AOL Content Knowledge—Spring 2013
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
95%
91%
68%
66%
60%
61%
60% 61%
84%
65%
74%70%
90%
87%
83%
77%
91%
88%
78%
63%
58%
84%
81%
75%
60% 63% 62%
56%
47%
65%
69%
78%
66%
52%
18%
10%
INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300 INB 300
S1 Q1 S1 Q2 S1 Q3 S1 Q4 S1 Q5 S1 Q6 S2 Q1 S2 Q2 S2 Q3 S2 Q4 S2 Q5 S2 Q6 S3 Q1 S3 Q2 S3 Q3 S3 Q4 S3 Q5 S3 Q6
Fall12 Percentage Correct
Spring13 Percentage Correct
43