Service Philosophy Hylant Group

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Hylant Group
Service Philosophy
The solutions to service are tied to our culture,
which is particularly focused on creating a team oriented, client-focused and partnership-driven
organization
Hylant Group, Inc. Corporate Philosophy
“Assemble the best talent…Give strategic focus…Provide access to the latest
knowledge and technology…Set the highest standards for quality, service
and ethical behavior…Empower for decision making…Innovative risk
management and insurance solutions worldwide result.”
Hylant Group, Inc. Corporate Mission Statement
“The Hylant Group is dedicated to providing the highest quality, most
innovative insurance and risk management products and services to our
clients. Key to our success is the selection, professional development,
growth and retention of our people.”
Hylant Group, Inc. Benefits Department Mission Statement
“We will provide our clients the most comprehensive Group Benefit plans
through our insurance professionals’ innovative approach to marketing,
servicing and funding alternatives. Through the growth and development of
our people, we possess the resources to become an invaluable asset to your
organization.”
Hylant Group, Inc. Partnership Approach
“Partnership” is the perfect word to describe how Hylant Group works with
our clients. We view ourselves as an extension of your staff – not just
another vendor. Our approach is simple – whatever the client needs, we
will find a way to get it done. That theme echoes throughout our
organization from your direct client team to our IT/Systems staff, all the
way up to our management team. The client always comes first!
One of the ways we demonstrate our partnership is by designing an
interdisciplinary team of professionals. We take a holistic approach to the
client by establishing a strategic team that can evaluate, not only core
group benefits (e.g. medical, dental, group life, etc.), but also executive
benefits, retirement and pension programs, worker’s compensation, and
employer and fiduciary liability concerns (e.g. employment practice liability,
fiduciary liability, directors & officers programs, and employee benefits
liability). This combined team of professionals provides diverse viewpoints
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that enable us to assess the impact of changes in one area on other aspects
of the business.
Ultimately, the efficiencies we achieve through our approach may not only
be measured in hard dollar cost savings, but extraordinary time savings as
well.
Hylant Group, Inc. Methodology
Some consultants merely recommend the “flavor of the month” without
truly evaluating whether that idea is suitable for your organization. Is a full
replacement CDHP program the right fit for an organization that is
predominately manufacturing and has a large population of union
employees? If so, how do you educate the employees and implement the
program with minimal disruption or disgruntled employees? If not, what are
other viable alternatives for cost containment?
At Hylant, we don’t take a one size fits all approach! Our methodology for
making recommendations begins with a thorough analysis of your current
program – benefit and contribution structure, corporate environment (e.g.
union vs. non-union, salaried vs. hourly), business plan and goals and
objectives. Once we gain this understanding, we work in partnership with
you to provide recommendations that provide balance between, what are
often, competing objectives – decrease costs while maintaining high-quality
benefits.
Of equal importance is the commitment and service you receive after the
recommendations are provided. We see our relationship as a process, not a
project.
We do not believe in providing a summary report and
recommendations and then leaving your staff to figure out how to
implement. We are there from start to finish. During each phase, we are
there with you to monitor the progress, anticipate potential problem areas,
and address unanticipated snags.
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