SmartDesign Appendix Preliminary Project Concept Plan 1 SmartDesign Appendix Abstract The commercial interior/architectural design industry has long suffered from the problem of having to wait days, sometimes even weeks, to produce a threedimensional rendering of a project for a client. The designer must first meet with the client, discuss and draw the out the project, then send it off to an outside architectural firm. This process could take weeks resulting in a cost somewhere in the thousands of dollars range. Often a preliminary 3D design is rejected causing the process to be repeated. The SmartDesign software will cut this time down to minutes instead of days or weeks by allowing the designer to build their design on site and render it three-dimensionally for a client almost instantly. SmartDesign will accomplish this by employing an updateable centralized database with a particular design firm’s chosen furniture and fill textures, which can then be used to create a rendering. Coupled with the completely customizable database SmartDesign will revolutionize the industry by providing nearly instant, easily customizable 3D renderings that will save design firms enormous amounts of time and money. It will also provide a higher level of design firm customer satisfaction and allow for greater flexibility and creativity in the interior design industry. 2 SmartDesign Appendix Goals and Objectives Our primary Goal is to provide a robust software solution targeted at the commercial interior design industry. This solution will provide interior designer with software that is capable of rendering a room, or space given that designer’s inputs. With that in place the software will allow the user to place objects in the room, such as furniture and lighting. With that in place the software will render a 3D rendering of the room and its new interior design. All of this will be possible in a timeframe of minutes. This 3D rendering will help the designer’s client decide on a particular design. Today designers frequently use these 3D renderings for just that purpose and the process to have them created is lengthy and expensive. Our goal of providing a customizable database will give us a niche in the marketplace, there is currently no solution commercially available that offers this feature. Our objective of marketing SmartDesign towards commercial designers also gives us a hook in the market because, as with the custom database objective, there is currently nothing out there that targets that market that is capable of doing what SmartDesign will be able to do. In meeting our objectives we will not only keep ourselves profitable but will also help the commercial interior design industry save time and money. 3 SmartDesign Appendix Title Descriptions Project Manager The Project Manager is the team leader and is ultimately responsible for the project. The manager ensures that the team is always in communication with each other and that assigned tasks are completed in a timely manner. The manager is also responsible for developing team and project schedules, as well as ensuring the project is done on time and within budget constraints. Documentation Manager/Graphics Designer The Documentation Manager/Graphics Designer is responsible for ensuring all text based information created for the project is organized and correct including presentations. Coupled with the job of Graphics Designer, this individual must either create or approve all slide graphics, charts, animations, and movies used in the documentation and presentations. Marketing Manager The Marketing Manager is responsible for researching and finding the target market for the projects end product. This individual is also responsible for plotting trends, developing a marketing plan, and contacting possible clients for feedback. Financial Manager The Financial Manager is responsible for creating and monitoring all budget plans throughout each of the project phases. This individual must also research funding for each phase and take into consideration the costs for staff and nonstaff resources. 3D Graphics Technology Expert This individual is responsible for researching all project related aspects of 3D graphics technology, as well as finding and recommending COTS software to integrate with the project. In addition to this, the 3D Graphics Technology Expert is responsible for understanding how the software will be written with regards to the 3D graphics core engine. Database/Networking Technology Expert The Database/Networking Technology Expert is responsible for researching all project related aspects of database and networking technologies, as well as finding and recommending COTS software to integrate with the project. In addition to this, this expert is responsible for understanding how the software will be written with respect to our database and how all pertinent data will transfer between the database and client machines. 4 SmartDesign Appendix Team Bios Listed In Alphabetical Order Adrian Clark Graphics Design, Documentation Expert Adrian Clark is a full-time student at Old Dominion University. He is currently in his senior year at ODU pursuing a degree in Computer Science. Adrian is employed part-time by Office Max, Inc. He brings real-world sales experience to the Smart Design development team. Prior to Smart Design, Adrian possessed no graphic design experience; however, he has gained a wealth of experience and knowledge using graphics packages such as Microsoft Office Visio to skillfully craft the Smart Design presentation graphics. James Mauldin 3D Technology Expert James Mauldin hails from Virginia Beach, VA. He is an Old Dominion University Computer Science student with plans of graduating in spring 2006. Upon graduation, James plans to contribute his gained knowledge and expertise to the Artificial Intelligence Department of Bethesda Softworks. James brings to the Smart Design team a background in C++ and Java and the experience of building high performance computers. Neal Porter Project Manager, Website Developer Neal Porter is a full-time student at Old Dominion University. Upon graduation in the winter of 2005, Neal will have earned a Bachelor’s Degree in Computer Science with a minor in Computer Engineering. Neal is an experienced programmer and web designer which gives him the tools necessary to develop the Smart Design website. Prior to returning to ODU in 2003, Neal worked as a systems administrator and programmer for a local Internet Service Provider. Here, Neal worked closely with others in project groups, often times serving as the project manager. This experience more than qualifies him to be the Smart Design project manager. Omar Rahimi Marketing Expert, Graphics Design With a background in many aspects of the business world, Omar was a perfect choice for the Smart Design marketing expert. He possesses expertise in economics and accounting and is knowledgeable in the field of Information Technology. A senior at Old Dominion University, Omar is pursuing a degree in the field of Computer Science with a minor in Information Technology. Outside of Smart Design, Omar enjoys web development and graphics design. After his planned December 2005 graduation, Omar plans to pursue a rewarding career in the world of Computer Science. 5 SmartDesign Appendix Olga Stubbs Finance Expert, Lead Presenter Philosophical and outspoken, Olga is the perfect choice for the position of Smart Design lead presenter. With a Bachelor’s Degree in linguistics, the ability to fluently speak five different languages, and experience as the President of the Student Union at Brest State University, Belarus, Olga is the consummate presenter. Aside from being an excellent student, Olga is a hot shot volley ball player. Brandon Vause Database Expert, Network Expert With childhood ambitions of becoming an astronaut, Brandon Vause entered into the Old Dominion University Computer Science undergraduate program. Upon his graduation in December 2005, Brandon hopes to land a job specialized in the field of Computer Science. Brandon would also like to pursue a career as a musician. Brandon brings to the Smart Design team a charismatic personality, evidenced by his ability to acquire experts in the fields of database and network implementation. Brandon is also a capable programmer and a very supportive team member. Outside Experts We have enlisted the help of various domain experts to guide us through Phase 0 of our project. Ann Orwig, Director of Tidewater Operations, Gwaltney Fleming, Inc. Chutima Boonthum, PhD Student, Database Expert, Old Dominion University G. Hill Price, 3D Rendering Expert, Professor of Computer Science, Old Dominion University 6 SmartDesign Appendix Management Plan Project Organization For the SmartDesign project we will use the mixed style of project organization. This style, which is a mixture of the Functional, Pure Project and Matrix styles, was chosen for several reasons. First of all, we have a situation that allows all the members of the team to meet and communicate with each other on a regular basis, which eliminated the need to use the Pure Project style. In considering what skills each member had to brought to the team we found that all had very different, and in some cases, unrelated skill sets with regards to the project, which means all would need to take on tasks that may be entirely new to them. In addition to this, this project also requires that some or all of the team may need to work on any particular task(s) in concert in order to complete the project. These factors eliminate the need to use sole Pure project, Functional or Matrix styles but a mixture of all three. Budget Control This project will be limited to a specified budget broken down by phase, as follows: Phase 0: unspecified Phase 1: $ 100,000 Phase 2: $ 750,000 Phase 3: $ 751,893.91 For the out years (phase 3 on) the budget will be based on past and projected sales of the software and services. For the project to be successful there will need to be strict oversight of spending. It is important that the proper and/or planned amount of money allocated to a particular resource is spent on only that resource, and that that resource is not overpriced or misused. These resources include direct costs such as salaries, hard equipment and software. Indirect costs such as marketing, research and overhead will be taken into consideration as well. This will all be accomplished by the Financial Manager and Project Manager through regularly scheduled reviews of general project progress and spending records. For further information on how we intend to plan and ultimately track progress and spending please refer to the Work Breakdown Structure and Budget plans. 7 SmartDesign Appendix Marketing Strategy The marketing strategy, as outlined in the marketing plan, will be carried out initially (phase 0) by this team’s marketing manager, beginning with research and acquisition of a patent, as well as market identification. For future phases an individual experienced in marketing shall be hired to take on the task of marketing. Currently this includes the research and identification of our core target market, Commercial Interior Design firms. With the market identified we will solicit the product to interested local firms, one and the most important of which is the Commercial Interior Design firm of Gwaltney Fleming (Richmond, Virginia Beach). This customer has expressed a significant amount of interest in this project and has already indicated that they will invest in it. This initial customer will be used in field testing the product and their record of successful use of it will be used in marketing it to firms located inside and outside the southeast Virginia region, focusing first on the east and northeast regions of the U.S and eventually working our way west and south, and eventually internationally. We will market the software via the internet and through purchasing ads in professionally directed magazines such as Architectural Digest. The majority of these marketing activities will be conducted in the out years. Customer Relations While working closely with our potential first customer, the Commercial Interior Design Firm of Gwaltney Fleming, we have already begun the process of using close customer relations to learn how we can improve and develop SmartDesign. Through this relationship we have learned that the current way of developing 3D renderings for our customer’s clients is expensive and time consuming. This has helped direct our efforts into producing a product that does exactly what our customer needs it to do. In the future we will continue to use feedback from our customers and create weekly reports on problems and suggestions regarding improvements in future versions of SmartDesign. This continued communication with the customer will ensure that SmartDesign is developed with the necessary features to be of maximal use to our customers, thus ensuring customer satisfaction, without which the project would otherwise fail. 8 SmartDesign Appendix Evaluation plan Our project has four main parts: the software package, the database, the web site, and the documentation, all of which need a process for determination of completion. For each part, we will have to have a different, yet comparable, measurement of completion; hence, earned value will be used. If you refer to Evaluation Plan spreadsheet, then you will see an example of the process for the software package. The use of the GUI in the diagram is only for an example, in actuality the lowest level tasks on the work breakdown chart will be used for the earned value calculations. How will earned value be calculated? First, each low level task will be assigned some measurement according to the dominant aspect of that task. For example, coding is given the measurement of KLOCs. In other words, the size of a coded module will be represented in thousands of lines of code. Testing on the other hand is measured by the number of test cases that must be run. Each task’s complexity will be estimated according to its dominant measurable factor. Going back to the coding example, each module will be assigned an estimation on how many thousands of lines of code it will be once finished. Once all estimations are in place, then for each task we will estimate the total time required to reach the estimated complexity. With the coding example, we will calculate the estimated time off of the estimated size by using the estimated KLOCs per day a person can code. Then by dividing the estimated time for each task by the overall sum, we will obtain a percentage stating how much of the project is invested into each task. This percentage will be the value for that task. Once a task is finished, we will state that we have earned that value, and from all earned values we will be able to estimate the level of completion. 9 SmartDesign Appendix Funding Plan Funding Agency National Science Foundation, Division of Design, Manufacture, and Industrial Innovation Topic: Information-Based Technologies Subtopic: Applications, Data Mining, and Management (Real-Time) NSF Mission Statement: “To promote the progress of science; to advance the national health, prosperity, and welfare; and to secure the national defense.” Cost Phase I awards have a max amount of $100,000 SBIR Phase II awards have a max amount of $500,000 Phase IIB for eligible SBIR Phase II grantees plus Phase II have a max amount of $750,000 Schedule SBIR Phase I has a duration of six month, during which experimental or theoretical investigation is commenced upon the proposed research or activity. The result should determine the scientific, technical and commercial merit, and feasibility of the idea or concept. The goal of the research should be to develop products, processes, devices, or techniques that can be commercialized. Phase II has an approximate duration of 24 months. The process involves further developing the proposed concept, improving upon the feasibility of the project, and incorporating the reassessment of scientific, technical, and commercial merit and feasibility. Phase III deals with commercial applications of the government-funded research. This phase will not be funded by SBIR (Federal or non-Federal).Funding is coming from real customers, sales, and investments. Availability of Information: Proposal Preparation and Submission http://www.eng.nsf.gov/sbir/phase_i_-_prop.htm Grant Proposal Guide http://www.nsf.gov/pubs/gpg/nsf04_23/start.htm *Source: http://www.eng.nsf.gov 10 SmartDesign Appendix Budget Analysis Phase 1 Staffing Title CS Intern Software Engineer Level 1 Software Engineer Lead Project Manager Technical Writer Graphic Model Developers Salary Employment Needed (Yearly) Duration (Days) 1 $ 24,960.00 50 Cost of Employment $ 2,600.00 1 $ 68,569.00 50 $ 7,142.60 1 1 1 $ 87,572.00 $102,099.00 $ 58,903.00 55 90 10 $ 10,034.29 $ 19,143.56 $ 1,227.15 3 $ 41,561.00 10 $ 865.85 40% Overhead $ 16,405.38 Total Employee Budget $ 57,418.83 Phase 1 Resources Part Workstations DSL Internet 3D Software MySQL MS Office 2003 MS Visual Studio # of units Cost 5 $ 5,395.00 1 $ 29.95 1 $ 800.00 1 Free 1 $ 499.99 1 $ 799.99 Total $ 7,524.93 11 SmartDesign Appendix Phase 2 Staffing Employment Duration Cost of Needed Salary (Yearly) (Days) Employment 1 $ 24,960.00 90 $ 4,680.00 Title CS Intern Software Engineer Level 1 Software Engineer Lead Project Manager Technical Writer Graphic Model Developers Quality Assurance Manager Marketing Manager 1 $ 68,569.00 90 $ 12,856.69 1 1 1 $ $ $ 87,572.00 102,099.00 58,903.00 120 360 30 $ $ $ 21,893.00 76,574.25 3,681.44 3 $ 41,561.00 10 $ 865.85 1 1 $ $ 53,926.00 62,410.00 120 120 $ $ 13,481.50 15,602.50 40% Overhead $ 59,854.09 Total Employee Budget $ 209,489.32 Phase 2 Resources Part # of units Raid Storage 1 Raid Controller 1 Database 2 DSL Internet 1 Server 2 Workstations 5 High-end Laptop 1 Total $ $ $ $ $ $ $ Cost 1,187.96 647.56 9,990.00 29.95 1,463.96 5,395.00 3,785.00 $22,499.43 12 SmartDesign Appendix Phase 3 Staffing Title Cs Intern Software Engineer Level 1 Software Engineer Lead Project Manager Technical Writer Graphic Model Developers Quality Assurance Manager Marketing Manager Technical Support Employment Duration Cost of Needed Salary (Yearly) (Days) Employment 1 $ 24,960.00 annual $ 24,960.00 1 $ 68,569.00 annual $ 68,569.00 1 1 1 $ $ $ 87,572.00 102,099.00 58,903.00 annual annual annual $ 87,572.00 $ 102,099.00 $ 58,903.00 1 $ 41,561.00 annual $ 41,561.00 1 1 5 $ 53,926.00 $ 62,410.00 $ 120 per Hour annual annual 300 hours $ $ $ 53,926.00 62,410.00 36,000.00 40% Overhead $ 214,400.00 Total Employee Budget $ 750,400.00 Phase 3 Resources Part # of units Backup Database Server Backup Web Server DSL Internet 1 1 1 Total Cost $ 731.98 $ 731.98 $ 29.95 $1,493.91 13 SmartDesign Appendix Salary Information Source: http://www.salary.com Software Engineer Lead: ($87,572.00 per year) Designs, modifies, develops, writes and implements software programming applications/operating systems. Also, coordinates work teams. Provides technical support to project team members. Requires a bachelor's degree in area of specialty and at least 8-10 years of experience in the field or in a related area. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. A wide degree of creativity and latitude is expected. May report to an executive or a manager. Graphics Model Developers: ($41,561.00 per year) Produces 3D graphics using AUTOCAD or a similar package. Project Manager: ($102,099.00 per year) Manages a team of software engineers to architect, design enterprise software products/operating systems. Writes product requirement documents, implements and tracks development timelines, negotiates feature sets with the development leads and product. Requires a bachelor's degree in a related area and at least 7 years of experience with software development in Java and C++, strong relational database knowledge. Knowledge of e-commerce infrastructure, customer relationship management, data warehousing, and business intelligence. Generally manages a group of software developers/engineers. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager. Software Engineer I: ($68,569.00 per year) Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Requires a bachelor's degree in a related area and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected. Technical Writer III: ($58,903.00 per year) 14 SmartDesign Appendix Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Requires a bachelor's degree in a related area and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected. Quality Assurance Specialist II: ($53,926.00 per year) Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. May require a bachelor's degree in area of specialty and 2-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Marketing Manager: ($32,410.00 per year) Develops and implements strategic marketing plan for an organization. Stays abreast of changes in the marketing environment to best serve the objectives of the organization and adjusts plans accordingly. Researches and develops pricing policies and recommends appropriate sales channels. Requires a bachelor's degree with at least 7 years of marketing experience. Generally manages a group of marketing professionals. Relies on experience and judgment to plan and accomplish goals. Typically reports to an executive. 15 SmartDesign Appendix Phases *Please see the end of this section for complete (and readable) Gantt charts Phase 0 Phase 0 is the first of four phases the SmartDesign project will go through. The work done in this phase is the material covered and work needed to complete the course CS410, so the phase will last for exactly one 16 week semester at ODU, or from January 11, 2005 until May 3, 2005. The beginning of phase 0 is the project inception. After the team is assembled various ideas are presented and discussed and ultimately one is agreed upon. In this case we decided that there was much needless wasting of time, money and resources in the interior/architectural design industry when preparing 3d renderings of a design concept, which is an important resource they use (for more information please see abstract p.1). Once we have the idea we move on to proving feasibility, in this case we proved that the technology exists and there are many products out there that do similar things, but none has a database of 3D objects that is customizable to the design firm’s needs, nor are any that produce quick results targeted at commercial design firms. So given that we knew that SmartDesign was certainly doable. Our General Manager directed us to a local design firm manager (Anne Orwig, Gwaltney & Fleming inc.) who, when approached with the idea, was very excited about the prospect of not having to hire outside the firm to get the renderings done, which is quite expensive ($6000/avg). 16 SmartDesign Appendix So with that we had a project that had a clear, good reason to be done. With feasibility firmly established we move on to the milestone part of the phase, which entails planning for management, budgeting, financing and technical aspects of the project. We established a clear plan and schedule that is outlined in the Gantt chart diagrams found throughout this section. We have also acquired enough information regarding the project to keep a website updated with all of our research and team information. All of this data will culminate in the final milestone/deliverable for phase 0, the SBIR proposal, the success of this proposal will determine if SmartDesign moves on to phase 1. Phase 1 Phase 1 is the second of four phases the SmartDesign project will go through. The work done in this phase is the material covered and work needed to complete the course CS411, so the phase will last for exactly one 16 week semester at ODU, or from August 27, 2005 until December 9, 2005. Phase 1 will entail revising and further researching the project, in en effort to show proof of concept and to eventually build a working prototype. Also in this phase the user manuals and other similar documentation such as recommended hardware will be prepared. Finally we will consult with legal experts regarding issues such as attaining a patent for SmartDesign. After all of that work is done we will be able to revise and resubmit our SBIR proposal. All of this activity will be documented on the project website. 17 SmartDesign Appendix Phase 2 This is the Critical Design phase, upon reaching this phase it is assumed that the SBIR grant was given and we are ready to begin actually developing a product. This phase is scheduled to begin on January 2, 2006 and will last 2 years. At the end of this phase SmartDesign will officially exist, it will have been tested, it will do what we have proposed it will do and we will begin to sell it for a profit. The first task in this phase is to acquire some office space and move in our people and equipment. Once that is done we will need to go over all of the material created in phase 1, in other words check for mistakes that may have been inadvertently inserted in the plans and documentation. The specification of the software design will also be reviewed and scrutinized, as the next step for them is to be viewed by our lawyers. The next step will be to focus on marketing SmartDesign. A marketing professional possessing the skills that our group does not have will need to be hired and a support team for this professional will be assembled. The tasks will include analyzing the target market by examining the portfolios and sales figures of local design firms. With that information we can prioritize and focus our target market in order to begin solicitation of SmartDesign. In preparation for our ensuing expansion we will then be analyzing our choices in advertising. Although 18 SmartDesign Appendix clogging the airwaves with SmartDesign propaganda and advertising would do wonders for our sales, it’s not within our budget range and there is no evidence that it would be cost effective. So the natural choice in advertising mediums to research would be the internet, via our website and via other websites such as business software vendors, through link exchanges and through banner advertising. We will also explore the possibility of placing advertisements in magazines directed toward the interior design industry. Once our optimum advertising medium(s) are identified and they meet our budget plans we will allocate the funds to purchase advertising for SmartDesign. Our website will also undergo a major facelift as we turn its focus from research and development to marketing and sales. With our market strategy and execution strong and underway we will begin the process of selling the product. This will begin by identifying, through our prior research, desirable initial customers. The obvious first choice would be the locally based form of Gwaltney Fleming Inc. as they have expressed marked interest in SmartDesign even though it’s in its infancy. We will allow this firm, as our first customer, to be our beta testers. We will also choose others to beta test, based on our marketing research. Now that we know who our initial customers/beta testers will be we will begin the actual development of the SmartDesign software. This will begin with the core software, the graphics rendering engine will need to be engineered to 19 SmartDesign Appendix work the way we need it to, and to interface with our database. Then work will begin on developing the first database. This will entail producing 3D models of desks, chairs, lamps…etc. to use with the software. Once that is accomplished we will begin work on the GUIS, there will actually be two ways to install the software, one as a server for the database, and one as the client that is installed on a designer’s laptop. The DB GUI will have functions for editing and updating the database, the client GUI will have the 3D rendering engine running in the background and will allow a user to define a room, or space, and then select various objects and fill textures from the library downloaded from the central database. With the software developed and beta testing begun we will focus our efforts on, not only collecting data from the beta tests for adjusting the software and market plan, but revising all the user and installation documentation to reflect updates as well. This will conclude the initial development of SmartDesign and it will be ready to be sold, and the website will be updated to reflect this milestone. This phase will not quite be over however, we will need to put a quality assurance plan in place, this will be done to essential report and fix any bug the beta testers or anyone else has found. Phase 3 The project will be in this phase for the duration of its lifetime, as this phase represents the production of SmartDesign and the out years. This phase is made up of three activities, continued development of the software, changing marketing strategies and deployment, and maintenance of the deployed software. Continued development will ensure our product is always viable and state of the art. By taking advantage of future advances in computing power and display advancements SmartDesign will continue to offer the latest and greatest functionality. Should the market dictate the need, we will also increase the compatibility by porting the software to other platforms. Marketing SmartDesign in this final phase will consist of a 21 month long plan of deployment starting in January of 2008 with the local region, and moving on to strategic regional deployment based on marketing research, and finally going worldwide with the product. The website will also be revamped and updated so that customers can easily request custom database updates, software updates, or so new customer can get a feel for what SmartDesign is all about and purchase it online. 20 SmartDesign Appendix Maintenance of the deployed software will be a key factor in keeping up customer relations and keeping sales high. It includes faithfully considering all customer feedback and making changes to the software when appropriate, as well as tracking reported bugs. We will also provide, for an annual fee, custom database object updates by creating new 3D objects based on customer specifications and sending them to the customer, there will be a limit on how many determined by our Phase 1 research. We will also sell training materials to our customers should they need them, and we will provide installation assistance at no charge. Quality assurance will not go away with phase 2, the same activities of bug tracking and fixing will always take place. 21 SmartDesign Appendix Marketing Plan 1. 2. 3. 4. 5. 6. Organizational Mission Definition Market Analysis Competition Strategy Break-Even Analysis (Smart Design Team) Return On Investment (customer) 1. Organizational Mission Definition The Smart Design concept was derived as a result of combining several ideas into one. The initial concept of Smart Design was to provide an alternative method to aid design professionals in their efforts to get customer approval for interior architectural design projects. The current methods of design do not allow for the client to make an immediate decision on the project. The current methods require a designer to gather information from the client and to give to CAD specialists to develop a preliminary three dimensional rendering of the clients' possible vision. This may take several weeks to develop, as the drafting specialist must use room measurements to sketch the ideas and then develop the rendered computer image of the client idea. On the average, an initial design concept takes 1 – 2 weeks to get a prototype approved. The current process is costing architectural design firms a great deal of time and money. Time is wasted which means the designers are not being productive because they are waiting to get approval of the initial design concept. Costs become significant because architectural firms are spending a lot of money when very little is being done. The project cannot get started until it is approved by the client. The longer the delay, the more a firm is spending to get the idea right. After several failed attempts to capture the clients' vision, the client may choose to go to another firm; one which may be able to identify exactly what the client wants. In order to reduce the initial design and discussion approval time, Smart Design will integrate several hardware components that corresponds with the software to provide "on the spot" three dimensional prototypes to eliminate the time required for a Computer Aided Design specialist to develop the preliminary design concept. The integrated hardware will also make Smart Design unique by providing the ability to customize the database to allow the software to keep up with current market trends in the commercial interior architectural design market. 22 SmartDesign Appendix In an effort to reduce costs associated with waiting on a design concept to be approved, Smart Design will offer the ability to use computer technology to develop a design and render an architectural prototype "on the spot". This “on the spot” prototype will help the client envision their raw idea and allow the designer get approval for the project on that day. Providing same day approval allows the commercial architectural design firms’ employees become more productive and efficient in their line of work. 2. Market Analysis There are 24,643 commercial architectural design firms in the United States, according to Direct Media Incorporated. Despite the slow growth in recent years, due to the September 11th terrorist attacks the interior architectural design market has had a compelling increase over the last year. The 2005 top 100 Interior Design Giants experienced a double-digit growth over 2004, earning $1,610,057,477, a 10.19 percent increase in over the last year. The single largest earner was office design which earned 35.49 percent of the total fees. The double digit improvement is expected to boost the expected slower than average growth through the next seven years. Although architectural firms are expected to grow slower than average through 2012, specialized design services will continue to seek rapid growth over the next several years. As figure 2.1 illustrates, the leading areas of specialty deal with the commercial design development. The leading specialties in architectural firms are from the industrial and arts facilities. Even though interior design is needed in all areas of architecture, it can be seen that the most significant area of specialty is in the commercial/industrial facilities. 23 SmartDesign Appendix Although rapid growth is expected in specialty areas of architecture, US firms are facing strong competition from international companies offering services at a lower cost. To deal with the international competition, market trends in the architecture industry have shown that more and more architectural firms are creating their own interior design departments in an effort to streamline the building processes and reduce design costs. With “in house” design departments, architects are incorporating their knowledge of the building process to alleviate the slight imperfections that can cost the firm a client and the pricey cost of hiring consultants. The current design process is inefficient in that it takes weeks to get a turnaround for preliminary designs on a project. The current process contains a recurring set of tasks be accomplished in order for customer approval. These recurring tasks have shown to be a considerable part of the design budget. These unnecessary costs are incurred though the initial discussion, expert consultation and design approval steps. Figure 2.2 illustrates that on the average 36 percent of the design budget is on the initial discussion, consultation, and approval periods. This 36 percent can become significantly greater if the firm continues their inability to satisfy their client with their imperfections and misunderstandings toward design approval. 24 SmartDesign Appendix Amy Yurko of American Institute of Architects explains, “Fees vary from project to project, but can run anywhere from $1,000 to hundreds of thousands of dollars”. 36 percent of these fees are from the designer being unable to satisfy the clients’ needs on preliminary design. Smart Design will aim to reduce these costs by targeting the initial discussion and expert consultation areas to generate a faster method to get design approval. Smart Design’s ambition is towards upscale architectural design firms. These firms are the most compelled to invest in a product to help maintain their prominence as a top tier architectural firm. Research indicates that these upscale firms generally show improved performance in sales and services. One upscale design firm in the Richmond Virginia area, Gwantley Flemming Inc. has shown a lot interest in the Smart Design concept. Anne Orwig, Director of Tidewater Operations for Gwantley Flemming Inc. has expressed great interest in the idea. “I definitely feel there is market for such a product … You could market it on several different levels, commercial design, architectural design and maybe even real estate agents.” She has also expressed that a considerable amount of time is spent in the initial discussion and expert consultation of the design process. Along with Gwantley Flemming Inc., other high end architectural design firms were selected as targets for Smart Design. The Red team research group tried to identify architectural design firms which have showed considerable earnings over the past several years. Three top architectural firms which have shown growth and a steady market forecast within the past three years were 25 SmartDesign Appendix chosen as a sample to which Smart Design is targeted towards. Figure 2.3 illustrates the continuous growth by Highland Associates, Daniel Frankfurt P.C., and Ted Moudis Associates. All have all proved to be regulars as some of the top design firms of the year. Highland Associates has experienced annual revenues of $13,000,000 in 2003 to up to $14,579,500 in 2004. Daniel Frankfurt P.C remained consistent with revenues of $14,267,423 in 2003 to $15,715,005 in 2004. Ted Moudis Associates also showed growth with annual revenues of $11,200,000 in 2003 to 11,950,000 in 2004. Each of these upscale firms illustrates the recent growth trends in the interior architectural design market. They have shown increased profits each year and remain part of the top 120 architectural design firms in the United States. Smart Design is not targeted towards the residential design market. The purpose of Smart Design is to help in commercial interior design development. There are many easy to use software design products specifically for home design. These products allow the home owners to create three dimensional renderings of there own home and modify it as they see fit. The competition in the residential market is very steep and software is affordable ranging from one hundred dollars up to five hundred dollars. Figure 2.4 show a percentage breakdown of the specific areas in architectural design. The figure shows that 13 percent of specialty firms are of the residential segment. The affordable and user friendly software products make the residential market extremely difficult to enter This is why the initial target market chosen was the commercial segment which is 14 percent of the market. As figure 2.4 illustrates, Smart Design's market does not just stop at the commercial end. The Smart Design product can be used across any segment except for the residential and urban design and planning markets. This means that Smart Design is targeted for 75% of the market place. For this reason, the target market for Smart Design is upscale commercial architectural 26 SmartDesign Appendix design firms. Future endeavors with Smart Design will move on to target other specialty areas of architectural design. In conclusion, the Smart Design target market is primarily the commercial interior architectural design firms. The greatest market is toward the commercial segment of architectural firms. The goal of Smart Design is to help upscale interior architectural firms save money by reducing costs in the initial discussion, expert consultation and design approval steps of the design process. The commercial architectural design market has shown growth and is expected to show growth through the year 2012. As figure 2.3 illustrates, a sample of three of the top design firms of 2005 have shown growth in the past three years. They have shown revenues the past three years, remaining part of one of the top design firms of the year. The target market takes up 75 percent of the specialty segments, leaving out only residential and urban design/planning segments. Smart Design does not target those markets since the residential segment is full of competition and the urban design/planning segment focuses on urban renewal projects. The target market for Smart Design has proved to make enough revenues to invest in the concept. It also contains a large enough market to keep Smart Design in business for a long time. 27 SmartDesign Appendix 3. Competition Figure 3.1: Competition Matrix The current software products in the industry provide a variety of features to help make the design process experience simpler. Smart Design takes advantage of the competition by providing some unique features not provided by the competition. The most unique feature of Smart Design is that it offers a customizable database which can be updated to contain the newest market trends in commercial design. This also allows for instant prototyping in renderings of 3 dimensional objects. 3.1 Description of Competition 3.1.1 Reals 3D Rendering and Animation Kajima Corporation, a large General Contracting firm from Japan, are developing rendering software, REALS , with the goal of making a software that has both high end quality and easy operation in order for architects to use as a design 28 SmartDesign Appendix tool. This product is used by architects only to develop 3D renderings. This product cost $853. 3.1.2 Anark Anark is a leading provider of large-scale Web-enabled 3D applications for the aviation and aerospace industry. This is a graphics product tool geared toward the aviation industry. The cost of this product is $995. 3.1.3 VectorWorks VectorWorks is a Sophisticated CAD software product that provides variety of tools and capabilities that regular CAD programs don’t offer. It also provides the RenderWorks software to develop 3D images. Offers technical support and targets all industries. The cost is approximately $2,045; however, they also require classes be taken to become familiar with the product. 3.1.4 Maxon Cinema 4D Maxon Cinema 4D is a software product which provides3D modeling, animation and rendering. It has been used mostly in the film, television, science, architecuture, engineering industries. It is targeted commercially; although, it mainly does rendering. This software product cost $2995. 3.1.5 Punch Home Design Architectural Series 4000 Punch Architectural Series 4000 is a software product designed for developing architectural models of homes and their interiors. Punch allows home owners to develop 3D models of their potential ideas. It is designed specifically toward the residential design market as it merely a tool to help home owners use for ideas of remodeling. This product costs $249.99 3.1.6 Animazing 3D Animazing specializes in 3D computer architectural animation. They produce computer animations and renderings using CAD conversion. This product company offers the most competition towards Smart Design; however, they do not offer the customizable database and immediate feedback. Also, they are typically used when firms contract out the work. This means their costs are very expensive as they do the imaging for the firm. Smart Design will help firms save money so they won’t have to contract out the work that they do. 29 SmartDesign Appendix 4. Strategy Demonstration Smart Design will solicit numerous commercial architectural firms with a free demonstration as to how the product works. The goal is promote the idea through architectural conventions where hundreds of top tier firms come together for awards and for the outlook on trends in the industry. The software products will demonstrate the prototype amid numerous firms to gain support as a sophisticated software product in the industry. An effort will also be made to promote the concept through several architectural publications. These efforts will accomplish two main goals. 1: Test the purpose of the product. Confirm that the product does what it is intended to do and that it does gather the interest of architectural firms. 2: Propose contracts with some interior architectural design firms to design templates geared toward those firms. Deployment This section determines how the Smart Design product will be distributed. The initial deployment will not target a wide range of firms because the costs may be too great for a small company as Smart Designs to handle. The goal is to sell the product nationwide. To accomplish this goal, the deployment will be broken down into several phases. Each phase will target the metropolitan areas of states. It will begin locally within the metropolitan areas of Virginia then move north towards the New York and New England areas. Next, the city of Chicago and other large cities of the Midwest will be targeted. After that, the big cities of the West Coast will be able to receive the software product. Following that, Smart Design will be available in the big cities of the south; Atlanta, Miami, Dallas etc. The final deployment phase allows Smart Design to be offered anywhere in the nation. Deployment numbers are expected to grow exponentially until the production reaches the final phase. The biggest market is in phase two, since its market contains more of the leading firms in the industry. After this phase sales are expected to accelerate as other firms will works to keep up with the leaders of the pack. 30 SmartDesign Appendix 5. Break-Even Analysis ( Smart Design Team) 6. Return On Investment ( Customer) 31