Indicators for Good
Governance
Richard Murray
Swedish Agency for Public Management
Indicators for…
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Steering
Rewarding
Controll
Mobilising
Understanding
…on what level?
 Micro – agency
 Meso – policy areas (eduction, transport…)
 Macro – the government as a whole
Good Governance?
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Trust of citizens
Due process of law
Efficient production and programs
Democratically controlled
Attracting FDI
The Lisbon Agenda – performance of the public sector as a whole
Allocation of resources
 Health status
 Educational attainment
 Crime rate
 Resources
Quality of public
administration
 Size of bureaucracy
 Transparency (citizens’
survey)
 Effectiveness of
government
interventions
(implementation)
 Corruption
…by what means?
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Organisation
Internal regulation of agency work
External regulation of agency work
Resources: staff, technology
Research and development
Steering
Control
Other
Efficiency &
effectiveness
Organisation
X
Internal
regulation
X
External
regulation
Rule of
law
Democracy
Economic
growth
International
co-operation
X
X
X
X
Resources:
staff,
technology
X
X
R&D
X
X
Steering
X
Control
Other
X
X
Efficiency &
effectiveness
Organisation
Internal regulation
*Evaluating boards with full
responsibility
*Central-local gvt
partnership
* Linguistic clarity
* Service declarations
* Review of agency
framework ordinances
Resources:
technology
R&D
Steering
Controll
Other
*Monitoring HRM
* Evaluation of employer
policy
* Training of board
members
* Management training
* 24/7 agencies, e-info, eservices
* Portal for businesses
* Developing the
commission of inquiry
system
* Citizens’ survey
* Quality award
International benchmarking
* Benchmarking of
administrative activities
* Development of
performance management
* Activity agreements
* Indicators on public
administration
Democracy
Economic growth
International cooperation
* Evaluation of EU
influence on public
administration
* Campaign for public
access to information
* Review of surpervisory
controls
External
regulation
Resources:
manpower
Rule of Law
* Regulation impact
analysis
* Simplified information
submission
* Portal for business
* SME survey
* Strategy for public
administration exports
* Preparations för EU
presidency
Efficiency and effectiveness
Impact
Efficiency
(productivity)
Outputs
Costs
Quality
Correct
Speedy
Useful/appro Service
priate
quality
Rule of Law
Correct decisions
Due
process
Appeal
According
to the law
Correct
handling
Possibilities of
appeal
Identical
Transparency
Foreseea
ble
Competent staff
Possibility to
sue the
government
Democracy
Political control
Citizens’ influence
Loyal civil service
Objective and
relevant decision
preparations
Efficient means of
steering and control
A well coordinated
and flexible
administration
Lucid organisation
Transparency and
openness
Means of direct influence
Information on citizens’
preferences
Possibilities to hold accountable
General information on society
Democratic attitudes
Basic principle.: comparable with
other statistics
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National Accounts definitions
Delimitation of the public sector
Hours worked
Output, input
Costs
Quality
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Education at a glance
Educational levels
Labour force surveys
Employed
Part-time, full-time
Sick-leave
Other sources
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OECD indicators on market regulation
World Value Studies
Transparency International
Competitiveness reports