Indicators for Good Governance Richard Murray Swedish Agency for Public Management Indicators for… Steering Rewarding Controll Mobilising Understanding …on what level? Micro – agency Meso – policy areas (eduction, transport…) Macro – the government as a whole Good Governance? Trust of citizens Due process of law Efficient production and programs Democratically controlled Attracting FDI The Lisbon Agenda – performance of the public sector as a whole Allocation of resources Health status Educational attainment Crime rate Resources Quality of public administration Size of bureaucracy Transparency (citizens’ survey) Effectiveness of government interventions (implementation) Corruption …by what means? Organisation Internal regulation of agency work External regulation of agency work Resources: staff, technology Research and development Steering Control Other Efficiency & effectiveness Organisation X Internal regulation X External regulation Rule of law Democracy Economic growth International co-operation X X X X Resources: staff, technology X X R&D X X Steering X Control Other X X Efficiency & effectiveness Organisation Internal regulation *Evaluating boards with full responsibility *Central-local gvt partnership * Linguistic clarity * Service declarations * Review of agency framework ordinances Resources: technology R&D Steering Controll Other *Monitoring HRM * Evaluation of employer policy * Training of board members * Management training * 24/7 agencies, e-info, eservices * Portal for businesses * Developing the commission of inquiry system * Citizens’ survey * Quality award International benchmarking * Benchmarking of administrative activities * Development of performance management * Activity agreements * Indicators on public administration Democracy Economic growth International cooperation * Evaluation of EU influence on public administration * Campaign for public access to information * Review of surpervisory controls External regulation Resources: manpower Rule of Law * Regulation impact analysis * Simplified information submission * Portal for business * SME survey * Strategy for public administration exports * Preparations för EU presidency Efficiency and effectiveness Impact Efficiency (productivity) Outputs Costs Quality Correct Speedy Useful/appro Service priate quality Rule of Law Correct decisions Due process Appeal According to the law Correct handling Possibilities of appeal Identical Transparency Foreseea ble Competent staff Possibility to sue the government Democracy Political control Citizens’ influence Loyal civil service Objective and relevant decision preparations Efficient means of steering and control A well coordinated and flexible administration Lucid organisation Transparency and openness Means of direct influence Information on citizens’ preferences Possibilities to hold accountable General information on society Democratic attitudes Basic principle.: comparable with other statistics - National Accounts definitions Delimitation of the public sector Hours worked Output, input Costs Quality Education at a glance Educational levels Labour force surveys Employed Part-time, full-time Sick-leave Other sources • • • • OECD indicators on market regulation World Value Studies Transparency International Competitiveness reports