Transportation System May 1 2012 CS410 Red Team Current – Intelligent Where do you need to go? 1 • • • • • • • • • • • 22-27 Hardware Overview 28-31 Hardware Milestones 32-39 Software Overview 40-42 User Interface Overview 43-49 Software Milestones 50-52 Database Schemas 53-56 Gantt Charts 57-59 Project Budget & Cost 60-64 Project Risks 65 Conclusion 67 References CS410 Red Team • 3 Team Introduction • 4 Problem Statement • 5-10 Background Research • 11 Process Flows (Pre Solution) • 12 Solution • 13 Process Flows (Post Solution) • 14 Objectives • 15-18 Market Analysis • 19 What’s In The Box • 20 What’s Not In The Box • 21 Major Functional Component May 1 2012 Outline 2 Introduction: Our Team Akeem Edwards - Financial Specialist - Software Specialist Brian Dunn - Marketing Specialist - Web Developer Dean Maye - Documentation - Database Admin Kevin Studevant - Database Admin - Software Specialist CJ Deaver - Risk Analyst - Hardware Specialist Domain Expert Kamlesh Chowdary ITS Engineer at HRT Domain Expert Dr. Tamer Nadeem Mobile Apps at ODU Mentor Dave Farrell Systems Engineer at MITRE Corp. CS410 Red Team Chris Coykendall - Web Developer - Software Specialist May 1 2012 Nathan Lutz - Project Manager - Hardware Specialist 3 Lack of complete information prevents transit organizations and local businesses from maximizing the potential benefits of light rail systems. CS410 Red Team May 1 2012 Introduction: The Problem 4 - Increased retail sales - New jobs and development - Higher property values CS410 Red Team - Studies show that light rail systems have a history of directly boosting local economies in three key ways: May 1 2012 Background: Economy 5 Background: Increased Sales CS410 Red Team • A study in Dallas showed a 33% increase in retail sales of businesses near the DART starter line.1 • Near Norfolk’s Tide light rail station on Newtown Road, a 7-Eleven owner reported a 13-14% increase in sales.2 • In Salt Lake City, a restaurant owner reported annual increases of 25-30% due to their proximity to the TRAX light rail.3 • In Phoenix, one business owner reported a 30% increase in revenue since the local light rails opening.4 May 1 2012 Due to increased accessibility and an influx of new customers, local businesses in light rail service areas see increased sales: However, these systems do not maximize this potential by working with local businesses and providing information to riders. 1) 2) 3) 4) http://www.detroittransit.org/cms.php?pageid=26 http://hamptonroads.com/2012/02/some-stores-near-norfolk-light-rail-stations-see-boost http://www.gulfcoastinstitute.org/university/LightRail_BusinessImpact.pdf http://www.friendsoftransit.org/The-Businesses-of-Light-Rail.pdf 6 Background: Jobs & Development - In Charlotte, over $291 million in new development was seen along their new 10-mile line with another $1.6 billion expected.1 The Maryland Transit Administration estimated 27,000 new jobs per year over the next 30 years attributed to their new Purple Line.2 If light rail usage is maximized, then the potential for further expansion can boost these numbers even further. CS410 Red Team - May 1 2012 Over the past five years, studies have shown light rail systems as an effective stimulant for new development and jobs: Dallas LRT Projected Spending vs. Impact3 1) 2) 3) Line Spending Impact Jobs Blue Line $289 Million $502 Million 3,969 Orange Line $1.18 Billion $2.05 Billion 16,205 Green Line $868 Million $1.5 Billion 11,921 Total $3.14 Billion $5.65 Billion 32,095 http://www.detroittransit.org/cms.php?pageid=26 http://washingtonexaminer.com/local/maryland/2011/11/purple-line-expected-be-major-economic-engine-md-officials-say http://www.dart.org/about/WeinsteinClowerTODNov07.pdf 7 • About 70% of downtown workers did not know the stop locations. • About 55% of other respondents did not know the stop locations. • 69% of respondents ranked information about stops as an important problem. CS410 Red Team A survey of over 1000 Norfolk residents was taken and although 90% were aware of new light rail, many lacked other information: May 1 2012 Background: Tide Case Study • 75% of respondents ranked schedule information as an important problem. 8 http://www.gohrt.com/publications/reports/sir-light-rail-summary.pdf 15,000 5,000 4,500 10,000 4,000 CS410 Red Team The Tide ridership started strong, breaking the first-year 2,900 daily rider estimate in its opening months, but has been in decline since.1 May 1 2012 Background: Tide Ridership 3,500 5,000 3,000 0 August September October 9 1) http://www.gohrt.com/public-records/Commission-Documents/Commission-Meetings/FY2012/January-2012.pdf Need to evaluate & expand Tide light rail services Need to go somewhere Receive user feedback about service through traditional means -Visit website -Get schedule information -Get fare info -Get stop info -Purchase eticket Set schedule, stops/stations and fare for light rail, and determine new service areas Go to stop/station Light rail normal operation Ride to next stop Embark CS410 Red Team Static ridership data May 1 2012 Process Flow pre-Current ITS Disembark Tide Rider Want to attract Light Rail customers Local Business Owners Traditional advertising media (print, radio, TV) Inefficient marketing No big returns on tax payer investment in light rail 10 Intelligent Transportation System (ITS) Current will provide accessible, real-time, and accurate information to transit authorities for maximizing adoption and expansion of emerging light rail public transportation systems. CS410 Red Team Current May 1 2012 The Solution 11 Process Flow with Current ITS Real-time ridership + GPS data Send alerts & receive user feedback about service through Current ITS Need to go somewhere Tide Rider Current ITS provides all info needed by rider Quickly & accurately set schedule, stops/stations and fare for light rail Go to stop/station Efficient light rail operation Ride to next stop CS410 Red Team Need to evaluate & expand Tide light rail services May 1 2012 Historical data & event data Embark Disembark Want to attract light rail customers Local Business Owners Advertising with Current ITS Effectively target market Realize returns on tax payer investment in light rail 12 Objectives • Provide transit authorities and local businesses with analysis and reports showing detailed information about riders and their habits. • Provide real-time updates on train locations, seat availability, service interruptions, local events, and important announcements. CS410 Red Team • Direct, two-way communication with riders will allow operators to deliver important information and collect feedback from riders. May 1 2012 • Cooperation with local businesses through targeted advertising and listing will directly contribute to local economic growth. • Provide easily accessible static information to riders regarding schedules, stop locations, and local businesses. • Multiple mediums (mobile apps, station kiosks, and websites) will be used for information and communication to ensure easy access. 13 • Current ITS will not provide automatic rerouting or boost capacity in itself, but will provide operators the necessary information to make these decisions. • As an example, Norfolk’s Grand Illumination Parade generated 3x the normal average daily ridership, but HRT provided no additional capacity.1 CS410 Red Team • Current ITS provides detailed information regarding light rail usage. This data can be sorted to highlight different stops, special events, and time of day trending. May 1 2012 Current Trend Analysis Average Daily Boarding 2 1200 1000 800 600 400 200 0 EVMS 1) 2) York Street Monticello MacArthur Civic Plaza Harbor Ave Sq Park NSU Ballentine Ingleside Blvd Military Newtown Hwy Rd http://www.gohrt.com/public-records/Operations-Documents/Rail/Monthly-Ridership/Rail-Ridership-Current.pdf Debbie Messina, “The Tide.” The Virginian-Pilot. February 18th, 2012. 14 • Through a GUI allowing users to easily find local businesses and attractions, riders will be more likely to explore and rely on the system for recreational usage. CS410 Red Team • Previous research showed how much impact light rail stops can have on local businesses, but riders still lack information about them. May 1 2012 Local Businesses • In addition, the business owner backend will allow local businesses to advertise companies through Current ITS. 15 Target Market • New light rail development and expansion costs millions to taxpayers who demand quick results for their money.2 CS410 Red Team • As the result of Obama investing $8 Billion in stimulus funding for rail transit, even more projects are now under development and expansion.1 May 1 2012 • As traffic, gas prices, and pollution rise, light rails are quickly catching on as a more efficient means of transportation.1 Light Rail Project Costs Baltimore Buffalo Camden Charlotte Cincinnati Denver Detroit $400 Million $636 Million $604 Million $350 Million $750 Million $118 Million $494 Million Miami Indianapolis Portland Sacramento Salt Lake City Minneapolis Oakland $340 Million $498 Million $214 Million $176 Million $300 Million $548 Million $320 Million 1) 2) http://www.cbsnews.com/8301-503544_162-4949672-503544.html http://www.lightrail.com/projects.htm 16 Our Competition Simran Infodev HRT Bus Clever Devices NextBus ✓ ✓ ✓ ✓ ✓ ✓ x x x ✓ ✓ x x x ✓ x ✓ x x x ✓ x x x ✓ ✓ ✓ x x ✓ ✓ x x x ✓ ✓ ✓ ✓ ✓ ✓ ✓ ? x ✓ x x x x x x x ✓ ✓ x ✓ ✓ ✓ ✓ ✓ ✓ x ✓/x x x ✓ x x x x x x x ✓ ✓ x x ✓ x x x ✓ x x x May 1 2012 NY MTA CS410 Red Team Information Provided GPS Tracking Occupancy Info Local Businesses Event Calendar Service Alerts Platforms Station Signage Mobile App Website Features Real-Time GTFS Adherence Business Advertising Rider Feedback Current ITS 17 In The Box Web Application Engine Prediction Server/ Decision Engine Embedded Linux Transmission Application Android Application Real-Time Train Tracking (GPS) Real-Time Passenger Counting (APC) CS410 Red Team • • • • • • May 1 2012 A service to set up and maintain: Algorithms • To provide customized reports and forecast data • Backend to provide location based business advertisements 18 CS410 Red Team • Trains • Tracking System for Buses • Real-time Rerouting May 1 2012 Not In The Box • • • • Text message alerts (future feature) QR Code Ticketing (future feature) Social media integration (future feature) Total transit management integration (future feature) 19 DB Onboard Unit Decision GTFS Engine Web App Server CS410 Red Team May 1 2012 Real World Product (RWP) Major Functional Component Diagram GPS Transponder Infrared Counters 20 DB Trending GTFS Algorithms Web App Server CS410 Red Team CS Dept Virtual Machine May 1 2012 Prototype Major Functional Component Diagram Simulated GPS Data Simulated APC Data 21 RWP Prototype Functionality IRMA Matrix Simulated Partial Garmin GPS 18x Static Android GPS Data Partial Habey BIS-6620-IV-Z530 Omitted N/A Novatel MC935D Omitted N/A US Stamp & Sign Electronic LED Omitted N/A Physical Server Dell R710 CS Dept Virtual Machine Full Virtualization Software RHEL KVM Omitted Partial Red Hat Enterprise server CentOS server Full Automatic Passenger Counter (APC) GPS Antenna Embedded Computer System 3G Modem Electronic Signage Operating System Software CS410 Red Team Hardware May 1 2012 RWP vs. Prototype 22 RWP Administrative Interface, Schedule Delays, Rail Capacity, Web GUI Forecasts, Rider Feedback, Module Ridership Counts, and Local Event Calendar Capacity Check, Accept Feedback, Retrieve Schedule, General Request Handler Local Destinations, and Retrieve Forecast Database I/O Rider Feedback Google Places API Checker, and Syndication Process GTFS/AJAX/Etc. Publication Test Harness Omitted Prototype Functionality Partial Same Full Same Full Same Full Same Full Backend GUI to simulate various scenarios - i.e. sensors failure, simulated train problems, controllable occupancy levels, etc N/A CS410 Red Team Software Web Application Engine May 1 2012 RWP vs. Prototype 23 GUI Processes Decision Engine Database I/O Request Handler Gradient Descent Algorithm Option Route Detection Linux Reporting Agent RWP Prototype Settings and Shared Preferences Schedule Delays, Rail Capacity & Delays, Rider Feedback Module, Ridership Counts, Local Places, Local Event Calendar UI Event Handler, GPS/Triangulation Checker, WAE Request Interface, Rider Feedback Submission, Ticket Purchasing Same Functionality Full Full Same Full Ticket Purchasing Omitted Full Forecast Tables Delay Forecast, Ridership Forecast, Optional Routes Rider Features, Historical Features Location Features. Shortest Path, Shortest Time, GTFS Interface GPS Interface, APC Interface, Database I/O Same Delay Forecast, Ridership Forecast CS410 Red Team Software Mobile Application Local Database May 1 2012 RWP vs. Prototype Partial Full Partial Same Full Omitted N/A Omitted N/A 24 In The Prototype Web Application Engine Decision Engine for Forecasting Android Application Test Driver Algorithms • To provide forecast data • Backend to provide location based business advertisements CS410 Red Team • • • • May 1 2012 A service to set up and maintain: 25 Prototype Software Overview LEVEL I LEVEL II LEVEL III LEVEL IV (ASYNCHRONOUS) Mobile Application Browser Interface Internet Web Application Engine Decision Engine DB Simulated GPS Data CS410 Red Team May 1 2012 Simulated APC Data 26 CS410 Red Team • In actual product deployment, vehicles will have an embedded Linux-based PC module running a transmission application to send GPS and Automatic Passenger Counter (APC) information back the database via GSM network. May 1 2012 Level I – Embedded System • For prototyping purposes a test driver will be used to simulate modifiable static ridership and train position data. 27 Level II - Prediction May 1 2012 MySQL Database Server CS410 Red Team • Ridership counts and GPS coordinates of the vehicles will be retrieved from database, along with historical ridership data. • This data will be analyzed based upon various features of time, riders, waypoints and other trends. • The Decision Engine will generate and save a training data set for forecasting. Decision Engine 28 Decision Engine (DE) Request Algorithms Request new historical data Associate ridership/time/locati ons with actual reported incidents Generate new training sets and save to forecast tables SQL Database Prediction type? Capacity Delay Retrieve ridership forecast table Retrieve delay forecast table CS410 Red Team Poll Interval Reached May 1 2012 WAE Request Received Apply batch gradient descent learning algorithm w/ client position vector Reset poll clock Return forecast result to WAE 29 CS410 Red Team • The Web Application Engine (WAE) publishes a public, accessible feed compliant with General Transit Feed Specification (GTFS). • The WAE also checks with the Google API to update its record of local destinations at the station waypoints from Google Places. May 1 2012 Level III - Reporting Internet Decision Engine Web Application Engine 30 Internet CS410 Red Team • With the WAE in place and an extensible interface to it, any webenabled device can retrieve the information using our API. • Rider feedback from end-users (website , Android app, etc.) will be collected to the database. • Transit authorities and businesses can view the trend data via a back-end monitoring interface. May 1 2012 Level IV - Presentation Web Application Engine 31 Mobile App GUI Sitemap Splash Screen Local Events Starred Events Upcoming Event Calendar Main Menu & Alerts Browse Attractions Google Maps Overlay App Settings (Menu) CS410 Red Team Feedback Submission Form May 1 2012 User Login Trip Planning Rail Stop List Map Plan Trip w/ Destination Rail Vehicle Vacancy & Delays 32 CS410 Red Team May 1 2012 HRT GUI Mockup 33 CS410 Red Team May 1 2012 Business GUI Mockups 34 Milestone Overview Server Software Mobile Application CS410 Red Team Test Driver May 1 2012 Software Simulated APC Data Simulated GPS Data 35 Milestone Overview Server Software Mobile Application CS410 Red Team Test Driver May 1 2012 Software Database Decision Engine Web Application Engine 36 Mobile App Milestone Database Setting Shared Preferences GUI Processes Schedule Delays UI Event Handler Rail Capacity & Delay Forecast GPS/Triangulation Checker Rider Feedback Module WAE Requester (Interface) Ridership Counts Rider Feedback Submission Local Places Local Event Calendar CS410 Red Team GUILocal May 1 2012 Mobile Application 37 DB Server Milestone Install OS Disk Layout Networking Configure DBMS Access Control Design Schemas Tables Firewall Fields Backups Keys Install DBMS CS410 Red Team Configure Server May 1 2012 Database Server 38 Constraints Decision Engine Milestone Forecast Tables Request Handler Gradient Descent / Supervised Learning Algorithm Delay Forecast Rider Features Ridership Forecast Historical Features CS410 Red Team Database I/O May 1 2012 Decision Engine Location Features 39 WAE Milestone Rider Feedback Web GUI Syndication Process Administrative Interface Capacity Check Google Places API Checker Schedule Delays Retrieve Schedule GTFS/AJAX/Etc Publication Rail Capacity & Delay Forecast Accept Feedback Rider Feedback Module Local Destinations Ridership Counts Retrieve Forecast Local Event Calendar CS410 Red Team Database I/O General Request Handler May 1 2012 Web Application Engine 40 User Database Schemas Interface User Profile View Base Info Edit Event Business Details View Detailed System Info 1 Admin ✔ ✔ ✔ 2 HRT ✔ ✔ ✔ 3 Business ✔ 4 Event ✔ 5 End User ✔ CS410 Red Team May 1 2012 user_id user_name user_password user_permission 41 Other Database Schemas Train Info train_id curr_train_loc train_ontime train_capacity train_schedule Events Info event_id event_lat event_lon event_start event_stop event_cost event_artwork stop_id stop_name stop_lat stop_lon Attractions Info May 1 2012 Stops Info CS410 Red Team Events and Attractions will be stored in reference to the stop closest to them. attraction_lat attraction_lon attraction_category attraction_ desc attraction_logo 42 Database Schema ERD Relays Stops provides Events Info CS410 Red Team May 1 2012 Interface User Profile alerts Attractions Info Lists within radius Trains 43 T1: Data latency/accuracy T1,C1 T2: Realistic representation T2 C2 CS410 Red Team Technical May 1 2012 Risk Matrix Customer C3 C1: Lack of transit authority interest C2: Low rider acceptance C3: No local business buy-in 44 Technical Risks CS410 Red Team • Risk: Data provided to the end user has exceeded time of use. • Risk Strategy: Determine acceptable latency periods and provide user warning if data is time deficient. • Risk: Data is incorrect or not updating. • Risk Strategy: Provide system diagnostic capability to run during maintenance periods May 1 2012 T1: Data latency/accuracy 2/4 T2: Realistic Representation of Sensor Data 1/3 • Risk: Sensor simulations are not accurate enough to predict actual values. • Prototype Risk Strategy: Conduct data collection to form an accurate model for simulation. 45 Customer Risks Risk: Transit authorities feel current systems are efficient Risk Strategy: Spur interest by providing granular riding data to aid in faster service changes to maximize efficiency and predict growth. C2: Low rider acceptance 1/2 • • Risk: Riders and prospective are averse to utilizing products. Risk Strategy: Develop application to operate on multiple platforms to address customer preference range. CS410 Red Team • • May 1 2012 C1: Lack of interest by transit authorities 2/4 C3: No local business buy-in 3/2 • • Risk: Local businesses choose to not support with advertising dollars. Risk Strategy: Provide local businesses with adequate resources to update and inform prospective customers to drive up business. 46 Prototype Risk Mitigations C1: Lack of interest by transit authorities 2/4 • • Better decision making from real-time data Improvement of customer satisfaction C2: Low rider acceptance 1/2 • • CS410 Red Team • Test and display actual latency times and accuracy factors May 1 2012 T1: Data latency/accuracy 2/4 Ease of use for rider Multiple access platforms C3: No local business buy-in 3/2 • Targeted advertising capability • Increase customer awareness 47 • Right Now: Inefficient or nonexistent communication, resulting in non-optimal Tide utilization. • Current ITS will solve these issues in a flexible manner. • The prototype will be developed to show the completeness of our design. CS410 Red Team May 1 2012 Conclusion 48 CS410 Red Team May 1 2012 Questions? 49 http://www.gohrt.com/publications/reports/sir-light-rail-summary.pdf http://www.gohrt.com/public-records/Commission-Documents/Commission-Meetings/FY2012/January-2012.pdf http://hamptonroads.com/2011/11/poll-public-board-expanding-lightrail-route http://www.metro-magazine.com/News/Story/2011/08/INIT-employees-to-serve-as-Tide-Guides-.aspx http://hamptonroads.com/2011/07/control-room-nsu-serves-brains-light-rail http://www.serpefirm.com/responsibilities-the-tide-light-rail-controller-operator.aspx http://www.gohrt.com/public-records/Operations-Documents/Rail/Monthly-Ridership/Rail-Ridership-Current.pdf http://www.metro-magazine.com/News/Story/2011/08/Va-s-The-Tide-opens-hits-30K-boardings.aspx http://www.cbsnews.com/8301-503544_162-4949672-503544.html http://www.lightrail.com/projects.htm http://www.realtor.org/wps/wcm/connect/212699004205f031b404fcc7ba2f3d20/cpa_transport_090.pdf http://hamptonroads.com/2012/02/some-stores-near-norfolk-light-rail-stations-see-boost Debbie Messina, “The Tide.” The Virginian-Pilot. February 18th, 2012. http://apta.com/resources/statistics/Documents/Ridership/2011-q3-ridership-APTA.pdf http://www.lightrailnow.org/success2.htm http://www.prweb.com/releases/light_rail/light_rail_transit/prweb4253534.htm http://www.itscosts.its.dot.gov/its/benecost.nsf/images/Reports/$File/Ben_Cost_Less_Depl_2011%20Update.pdf http://www.detroittransit.org/cms.php?pageid=26 http://www.dart.org/about/economicimpact.asp http://reason.org/news/show/126773.html http://mobility.tamu.edu/files/2011/09/congestion-cost.pdf http://www.vtpi.org/railben.pdf CS410 Red Team • • • • • • • • • • • • • • • • • • • • • • May 1 2012 References 50 Background: Property Values Background: Traffic & Parking End-User Problems Operating Problems Multiple Mediums The problem: revisited Real World Product Milestones CS410 Red Team • • • • • • • May 1 2012 Appendix 51 • In Dallas, residential properties increased by an average of 39% while commercial properties increased by 53% over similar properties not located near the rail.1 • A study in Portland showed an increase of over 10% for homes within 500 meters of the MAX Eastside line.2 • In Denver, the poor economy led to an average market decline of 7.5%, but homes near the light-rail stations still saw an increase of almost 4%.3 CS410 Red Team • Both directly through increased accessibility and indirectly through area development, property values increase from light rail systems: May 1 2012 Background: Property Value • This proves that even during tough economic times, maximizing the value of light rail systems is important. 52 1) 2) 3) http://www.dart.org/about/economicimpact.asp http://www.rtd-fastracks.com/media/uploads/nm/impacts_of_rail_transif_on_property_values.pdf http://www.denverpost.com/news/ci_10850014 • Local: By 2030, Virginia will need an estimated 989 new lane-miles to accommodate growing traffic which will cost $3.1 Billion.2 • National: Congestion and traffic cause over $115 Billion in lost productivity and wasted fuel in the US each year.3 • How? Even a reduction as small as 5% in traffic volume will reduce delays by 20% or more during peak hours.1 CS410 Red Team • Studies estimate that a $12.5 Billion rail system subsidy returns $19.4 Billion just through reduced congestion and another $12.1 Billion in parking.1 May 1 2012 Background: Traffic & Parking • In order to maximize these benefits, end-users must trust the transit systems’ reliability as an alternative to driving. 53 1) 2) 3) http://www.vtpi.org/railben.pdf http://reason.org/news/show/126773.html http://mobility.tamu.edu/files/2011/09/congestion-cost.pdf • No real-time or direct alerts and updates regarding service status and service interruptions.2 • With no information regarding local businesses and attractions at the stops, riders have no incentive to use the light rail to new areas. CS410 Red Team • The Tide riders lack access to real-time information, which is a cost-effective measure that can reduce perceived wait times by an average of 10%.1 May 1 2012 End-User Problems 54 1) http://www.sciencedirect.com/science/article/pii/S0965856406001431 2) http://www.gohrt.com CS410 Red Team • The Tide tracks the number of riders entering the train, but no detailed information.1 • Operators have no form of real-time alerts or status updates.2 • Dispatchers have no way of tracking train positions on the downtown portion of the rail system, so must rely on radios.3 May 1 2012 Operating Problems 55 1) http://www.metro-magazine.com/News/Story/2011/08/INIT-employees-to-serve-as-Tide-Guides-.aspx 2) http://hamptonroads.com/2011/07/control-room-nsu-serves-brains-light-rail 3) http://www.serpefirm.com/responsibilities-the-tide-light-rail-controller-operator.aspx • All three systems will use the same underlying system and authentication process, providing appropriate tools based on the user level (rider, business owner, operator). • The key to the interfaces will be providing a way for HRT and local businesses to provide riders with the necessary data to fully utilize the light rail system. • In addition to providing static information, use of these mediums will provide riders with real-time tracking, allow operators to issue service updates, and give business owners a new way of delivering targeted advertising. CS410 Red Team • Current ITS will be fully accessible from three different mediums: mobile applications, station kiosks, and a website. This will ensure that users can access it easily from virtually any location. May 1 2012 Multiple Mediums 56 • Information: Everything from details about local businesses to train schedules during major events is vital. • Communication: Two-way, real-time communication is essential in every aspect of improving light rail systems towards further expansion. CS410 Red Team • These studies show the benefits, but return on investment can be further boosted in 3 key areas: May 1 2012 The Problem: Revisited • Overall Satisfaction: Providing an easy to use system for local businesses, riders, and operators will promote maximal adoption of the light rail system. 57 Overall Milestones Production Servers Workstations Web App Server Dev Servers Database Server Dev Phone Onboard Hardware GPS Sensors Embedded Apps Linux Reporting Agent Automatic Passenger Counters Master PC Server Software Mobile/Kiosk App Database CS410 Red Team Software Hardware Development May 1 2012 Current ITS Decision Engine Web Application Engine 58 RWP Hardware Milestones Development Workstations Production Servers Onboard Hardware CS410 Red Team May 1 2012 Hardware Dev Servers Dev Phone 59 RWP Hardware Milestones Development Production Servers WAE Server Onboard Hardware CS410 Red Team May 1 2012 Hardware DB Server 60 RWP Hardware Milestones Development Production Servers Onboard Hardware CS410 Red Team May 1 2012 Hardware People Counting Sensors GPS Sensors 61 Embedded PC Web App Engine Server Install OS Disk Layout Networking Configure Webserver Access Control Interface to DB Interface to Decision Engine Decision Engine Interface to DB Interface to Decision Engine CS410 Red Team Configure Server May 1 2012 WAE Server Firewall Install Webserver Develop Decision Engine 62 Onboard Hardware Quote from multiple vendors Interface to Master PC Automatic Passenger Counters Quote from multiple vendors Interface to Master PC Master PC Quote from multiple vendors Configure Device OS Install CS410 Red Team GPS Sensors May 1 2012 Onboard Hardware Networking Reporting Agent Interface to GPS Interface to APC Interface to DB 63