iSa Marketing Plan Blue Team Blue Team 05/05/08 The purpose of this document is to briefly describe the iSa System and the approach it takes to improve communication. Also, it provides a study on iSa's competitors and potential customers, sales and marketing strategies, break even analysis estimation, customers’ benefits, and ROI. 1. Promotional Statement The following are the slogans that will be used in the promotion campaign of iSa when this has been introduced to the market. “intelligent Speech assistant, Let iSa be your voice.”, “Have you heard what iSa.”, and “What I need, iSa.” 2. Product Description The ability to communicate is our most basic human characteristic. Communication is essential to learning, working, and social interactions. However, one in 10 Americans has a communication disorder. This makes them the single largest population of challenged Americans (1), with nearly 6 million of those affected being children under the age of 18. iSa plans to aid those who have difficulty having their speech misunderstood. We will provide a program for the Apple iTouch/iPhone that will allow the user to communicate with a voice synthesizer through our applications interface. iSa also plans to add other features that will enhance the users experience with the program. To make iSa easier to use the ability to use short hand notation was added. This would help by saving typing time when using a commonly used phrase. Another feature that can be personalized is our the theme Another time saving feature is that while you type iSa will attempt to predict the word you are type and save a few keystrokes. 3. Market Analysis Our potential customers are people with speech disabilities and people who use English as a second language. As of 2002 there were approximately 2.6 million Americans who have difficulty having their speech misunderstood, about 600,000 had severe disabilities. From a Survey in 2006 approximately 2.4 million Americans who use English as a second language reported that they spoke English less than “very well”. The following is a look at 3 of our competitors: 2 Blue Team 05/05/08 Lingo Lingo features seven message locations each with 25 seconds of recording time and one memo location with a full 60 seconds of recording time. Each message location can be recorded and erased independently making it easy to change individual messages on the fly. Plus, Lingo’s memo button offers a list feature that allows for adding a message without recording over previous messages. Lingo also boasts a digital engine for crystal clear voice output. Disadvantages Cost - $179 Limited to 25 second phrases Only allows preprogrammed messages Limited Storage Afforda Speech KN-200 MiniKey Keyboard Communicator The Keyboard Communicator is a portable miniature keyboard based speech synthesizer. Featuring the industry standard DECtalk voices, you have a highly intelligible and configurable text-to-speech system. With its mini keyboard, one can directly key in messages to be spoken, or you can recall phrases from one of the 36 commonly used phrases that you have stored within its internal memory. Disadvantages Cost $ 795 Needs a keyboard to work Limited to 36 stored phrases Runs on 4xAA batteries Palmtop 2G Palmtop2G is an excellent AAC solution for individuals requiring powerful communication and extreme portability. Full-featured Impact communication software and sleek styling combine to appeal to augmented communicators of all ages with existing or emerging literacy skills. Disadvantages Cost $2895-$3895 All of these products are trying to solve one problem, making communication easier to understand. And what makes iSa different from its competitors? Its adaptability and low cost. iSa is not a stand alone product. It is meant to be used along side the iTouch/iPhone and in this manner this is a major 3 Blue Team 05/05/08 difference between our solution and the competition. iSa does not require very expensive hardware because it uses the technology that comes with the Apple iTouch/iPhone which helps us to keep the cost of our product down. iSa also inherits the functions that come with the iTouch/Phone. 4. Target Market Our initial target will be the 2.6 million Americans who have difficulty communicating. Since our product is software the distribution would not limit us to a single state and we could potentially reach all of those in need of our solution. Another possible market is the 2.4 million Americans who use English as a second language. iSa could help those Americans by giving them a clear voice without the distortion from their accent We have made a few steps in applying to Apple as iTouch/iPhone developers. As developers we would then be able to submit programs to be sold on the iTunes store. This should gain us some exposure with those who like to add features to their Apple products. This could also be a market that we could expect some sales from. Overall our target market is as follows: Primary target: People with speech disorders People who use English as a Second Language Secondary target iTouch/iPhone enthusiasts 5. Sales Plan iSa has a broad market. We will not be able to set-up a store and sell our product in retail chains. Our product will be made available through Apple's iTunes store. To encourage sales a website will be made to offer a place for people to review our product and ask any questions. We will also submit our product for review to websites like downloads.com and slashdot.org in the hopes of gaining some feedback and exposure. 6. Advertising Strategy We will advertise iSa through our own website and via iTunes. Thanks to Apple and the release of the iTouch/iPhone SDK there is a buzz about the development of new programs to enhance the current iTouch/iPhones. We could also target schools because iSa could be used as an aid to improve 4 Blue Team 05/05/08 communication for students with communication problems. One other strategy we were hoping to employ is asking for our product to be reviewed. These reviews can help to expose our product to potential customers. Hopefully after a successful launch the first iSa customers will be so satisfied that they would refer people to us when in need of a program for communication. To summarize we will use the following mediums to initially advertise iSa. 7. Our website iTunes Schools Word of Mouth(Blogs, Reviews, Customer responses,...) Price Point for Blue Team This is the product’s estimated cost to implement the iSa system. Phase 0 $ 0.00 Phase 1 $ 100,688.00 Phase 2 $ 375,144.00 Phase 3 $ 647,668.00 Total $1,123,500.00 Funding $ 325,000.00 Cost $ 773,500.00 8. Price Point for Customer The following provides detailed information on an approximated customer cost for the iSa. iPhone iSa software $399 $499 Total Cost to customer $898 Overall, our final product selling price for our software is $ 499.00 Our total solution price is $898.00 9. Break Even The estimated cost to implement all phases is $ 773,500. We will be able to break even, after we sell 2215 iSa systems. 10. Marketing Objectives 5 Blue Team 05/05/08 Blue Team has set some basic objectives for the first three years of iSa in the market First Year - Generate revenues for $ 300,000.00 (860) - Pay part of note payable account - Advertise iSa Second Year - Generate revenues for $ 400,000.00 (1150) - Pay part of note payable account - Advertise iSa Third Year - Generate revenues for $ 689,900 (1975) - Close note payable account - Get international customers 11. Customer Benefits Within all the benefits offered by iSa there is one things that stands out among the others. This benefit is the priceless satisfaction of having your speech understood. Other benefits offered are: Low cost Improved quality of life No additional cost for hardware warranty 12. Customer Return on Investment 6 Blue Team 05/05/08 The customer will gain a tool that in combination with the iTouch/iPhone will greatly increase the ease at which communication can occur. 7