Telephone Management System
(TMS)
Staffing Plan
CS410
Orange Team
2008
TMS Staffing
Table of Contents
1
Purpose................................................................................................................................................................1
2
Phase 0.................................................................................................................................................................1
2.1
3
Phase 1.................................................................................................................................................................2
3.1
4
Organization ...............................................................................................................................................3
Phase 2.................................................................................................................................................................4
4.1
5
Organization ...............................................................................................................................................1
Organization ...............................................................................................................................................5
Phase 3.................................................................................................................................................................5
5.1
Organization ...............................................................................................................................................6
List of Figures
Phase 0 Organization: .................................................................................................................................................1
Phase 1 Organization: .................................................................................................................................................2
Phase 2 Organization: .................................................................................................................................................4
Phase 3 Organization: .................................................................................................................................................6
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Purpose
The purpose of this document is to define the staffing requirements for phases of CS410 Orange Teams Project.
This staffing plan describes the staff and their duties that is currently needed and will be needed to complete the
project.
2
Phase 0
Phase 0 will be staffed by five Computer Science seniors attending Old Dominion University, which are currently
named the Orange Team. The Orange team will develop the concept and all the requirements for completion of the
Phone Management System. The students will seek outside guidance and consultation to assist in the research and
development of the project. The students as well as the resources will be unpaid for this phase.
Phase 0 Organization:
Ben Leyland
Project Manager
Presenter
Finance
Travis Burlock
Hardware Specialist
Webmaster
Dionna Diggs
Assistant PM
Resources
Bob Larrick
Software Specialist
Marketing
Josh Rode
Documentation
Funding
2.1 Organization
Project Manager
The manager will oversee the entire project and assign tasks to ensure that all deliverables are produced in an
efficient and effective manner that meets all requirements.
Presentation Specialist
The Presentation Specialist has the responsibility of presenting the Orange Teams progress.
Finance Specialist
The Finance Specialist has the responsibility of creating a budget plan, determining the product cost and receiving
funding.
Resource & Staffing Specialist
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TMS Staffing
The Resource Specialist has the responsibility of identifying the resources (i.e. specialist needed) needed and the
costs attributed to the identified resources in order to complete to project.
Documentation Specialist
The Documentation Specialist has the responsibility of ensuring the completion and accuracy of all required
documents during the project.
Marketing Specialist
The Marketing Specialist has the responsibility of determining the targeted market and creating the overall
marketing plan for the project.
Software Specialist
The Software Specialist has the responsibility of identifying and conceptualizing the initial software that is needed
for the Phone Management System.
Hardware Specialist
The Hardware Specialist has the responsibility of identifying and conceptualizing the initial hardware that is needed
to support the software for the Phone Management System.
Webmaster
The Webmaster is responsible for creating the Orange Teams’ Phone Management System website.
Research Specialist
The Research Specialist is responsible for supporting research and collaboration with all specialists on the Orange
Team.
3
Phase 1
Experts will be employed and/or consulted during this phase for the development of the Phone Management System
prototype.
Phase 1 Organization:
Ben Leyland
Project Manager
Presenter
Finance
Software Engineer
Travis Burlock
Hardware Specialist
Webmaster
Software Engineer
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Dionna Diggs
Assistant PM
Resources
Software Engineer
2008
Bob Larrick
Software Specialist
Marketing
Software Engineer
Josh Rode
Documentation
Funding
Software Engineer
2
TMS Staffing
3.1 Organization
Project Manager
The manager will oversee the entire project and assign tasks to ensure that all deliverables are produced in an
efficient and effective manner that meets all requirements.
Staff needed: 1
Finance Specialist
The Finance Specialist has the responsibility of creating a budget plan, determining the product cost and receiving
funding.
Staff needed: 1
Resource & Staffing Specialist
The Resource Specialist has the responsibility of identifying the resources (i.e. specialist needed) needed and the
costs attributed to the identified resources in order to complete to project.
Staff needed: 1
Documentation Specialist
The Documentation Specialist has the responsibility of ensuring the completion and accuracy of all required
documents during the project.
Staff needed: 1
Marketing Specialist
The Marketing Specialist has the responsibility of determining the targeted market and creating the overall
marketing plan for the project.
Staff needed: 1
Software Specialist
The Software Specialist has the responsibility of identifying and conceptualizing the initial software that is needed
for the Phone Management System.
Staff needed: 1
Hardware Specialist
The Hardware Specialist has the responsibility of identifying and conceptualizing the initial hardware that is needed
to support the software for the Phone Management System.
Staff needed: 1
Webmaster
The Webmaster is responsible for creating the Orange Teams’ Phone Management System website.
Staff needed: 1
Research Specialist
The Research Specialist is responsible for supporting research and collaboration with all specialists on the Orange
Team.
Staff needed: 3
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Finance Specialist
The Finance Specialist will be responsible for maintaining accurate records of spending and ensures the project stays
with in the budget or obtain additional funding. The specialist should have experience in budgeting, accounting, and
applying for funding.
Staff needed: 1
Documentation Specialist
The Documentation Specialist has the responsibility of ensuring the completion and accuracy of all required
documents during the project. The documentation specialist should have experience in technical writing, preparing
documents.
Staff needed: 1-2
Software Engineer
The Software Engineer has the responsibility of implementing the code needed to complete the project.
Staff needed: 5
4
Phase 2
In this phase an actual better improved prototype will be created.
Phase 2 Organization:
Project Manager
Technical Writer
Financial
Manager
Administrative Team
Technical
Manager
Webmaster
Software
Engineer x2
Hardware
Engineer x2
Testing Engineer
Development Team
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4.1 Organization
Project Manager
The manager will oversee the entire project and assign tasks to ensure that all deliverables are produced in an
efficient and effective manner that meets all requirements.
Staff needed: 1
Financial Manager
The Finance Manager oversees the entire projects budget. The Finance Manager will ensure that the projects stays
within budget and/or request additional funding if needed.
Staff needed: 1
Technical Manager
The Technical Manager has the responsibility of overseeing the development team for the project. These
responsibilities include the development and implementation of the hardware, software, testing and web site design
for the entire project.
Staff needed: 1
Webmaster
The Webmaster is responsible for creating the Orange Teams’ Phone Management System website.
Staff needed: 1
Software Engineer
The Software Engineer has the responsibility of developing and implementing the software part of the project. This
includes writing the all code needed to complete the project.
Staff needed: 2
Hardware Engineer
The Hardware Engineer has the responsibility of researching, designing, developing, and testing the installation of
the hardware needed to support the software for the TMS project.
Staff needed: 2
Testing Engineer
The Testing Engineer is responsible for testing all aspects of the TMS system to ensure the product will be of good
quality. Test engineers are also responsible for determining the best way a test can be performed in order to achieve
100% test coverage of all components using different test process.
Staff needed: 1
5
Phase 3
In this phase, the delivery of the first product occurs. During this phase the marketing campaign is rolled out.
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Phase 3 Organization:
Project Manager
Technical Writer
x2
Financial
Manager
Administrative Team
Marketing
Manager
Webmaster
Customer
Service x2
Laywer
Technical
Support x2
Marketing Team
5.1 Organization
Project Manager
The manager will oversee the entire project and assign tasks to ensure that all deliverables are produced in an
efficient and effective manner that meets all requirements.
Staff needed: 1
Marketing Manager
The Marketing Manager has the responsibility of determining the targeted market and creating the overall marketing
plan for the project.
Staff needed: 1
Lawyer
The Lawyer is responsible for all legal aspects of the TMS project. They will also be responsible for the creation and
review of any contracts.
Staff needed: 1
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Webmaster
The Webmaster is responsible for creating the Orange Teams’ Phone Management System website.
Staff needed: 1
TMS Customer Support
The TMS customer support team takes customer orders, addresses customer complaints and questions and takes care
of the customer’s general needs.
Staff needed: 2
Technical Support
The TMS Technical Support team is responsible for receiving and resolving any technical issues with the TMS
system including hardware and software.
Staff needed: 2
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